We serviced a
Lg oven
Near Rochester, New York 14606
Cristian
Job Details:
03/12/2025
Replace igniter on stove tested unit working normal. Customer will keep an eye on the fridge and let us know what?s wrong with it
We serviced a
Bosch dishwasher
Near East Rochester, New York 14445
Jose D
Job Details:
03/12/2025
Standing water on site. The drain pump is working, but pushing water out very slowly. I removed some debri from the drain pump area, and vacuumed out the rest of the debri at the end of the drain hose, where it connect to the plumbing under the sink. The dishwasher is draining properly now.
We serviced a
Kitchen Aid Refrigerator
Near Penfield, New York 14526
Chris
Job Details:
03/12/2025
Unit appears to have an electronic glitch
Rebooted system and some functions are now operational but still no lights in some sections. Was able to get water flowing to icemaker and dispenser.
If problems or more issues arise would recommend starting with new electronics to get system operational
Would be an additional 600.00-700.00 plus tax minimum- with possible additional parts costs.
No repair at this time
We serviced a
LG Washer
Near Rochester, New York 14624
JK
Job Details:
03/12/2025
Drain pump bad replaced ran and tested for draining and leaks all is draining good and leaking free.
We serviced a
Kictehn Aid Dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/12/2025
Appears unit stopped filling, multiple 6-4 errors in computer. Found glass in tub and may have been stuck under overfill switch causing unit to not fill. Recommend customer run unit to see if issue is resolved.
If problem still present recommend new control and inlet
Estimate would be approx 375.00 plus tax due to repair
We serviced a
Kitchen aid oven
Near Webster, New York 14580
Chris
Job Details:
03/12/2025
Replaced upper oven bake igniter and checks ok.
We serviced a
LG washer
Near Rochester, New York 14618
Tina
Job Details:
03/12/2025
washer filter was completely clogged so that was cleaned out and the gasket then ran a speed wash and it went through all cycles without issues.
cleaned filter and drain line out on dishwasher
took dryer apart and cleaned that along with a long vent run cleaning
We serviced a
kitchen aid refrigerator
Near Rochester, New York 14618
Cristian
Job Details:
03/12/2025
Unit was working normal told customer keep it plugged in to determine what?s wrong with the unit
We serviced a
ge oven
Near Irondequoit, New York 14609
Jose D
Job Details:
03/12/2025
The bake element failed the continuity test, but is receiving the correct 240 voltage. The broiler passed the continuity test, and the temp sensor is good. The oven will need a new bake element. I replaced the bake element, Ran and tested, the oven now has heats and is working properly. The oven preheated in 10 minutes.
We serviced a
Samsung dryer
Near Spencerport, New York 14559
Jose D
Job Details:
03/12/2025
No heat on site. The heating element failed the continuity test. The dryer will need a new heating element. I replaced the heating element, ran and tested, the dryer now has heat and is working properly. Also cleaned and vacuumed within the dryer. the dryer venting is in good shape.
We serviced a
LG Dryer
Near Fairport, New York 14450
Jose R
Job Details:
03/12/2025
Replaced lg maintenance kit now unit is operating with in specs complete
We serviced a
ge refrigerator
Near Rochester, New York 14604
Jose R
Job Details:
03/12/2025
Cx will need ice maker replaced
We serviced a
LG oven
Near Penfield, New York 14526
Chris
Job Details:
03/12/2025
Replaced oven convection motor and checks ok. Replaced microwave upper stirrer motor and checks ok. Installed customer supplied exterior vent fixture.
We serviced a
Kenmore washer
Near Macedon, New York 14502
Derek
Job Details:
03/12/2025
I replaced the hall basket sensor on the stator motor. The basket would just wiggle a little and not fully spin. It had an LE error. I replaced the sensor and it?s working well now.
We serviced a
MAytag Washer
Near Webster, New York 14580
Dennis
Job Details:
03/12/2025
Water is dripping through the gearcase. The seal is obsolete as the washer is from the 80s. Most parts for this machine have been discontinued.
We serviced a
Whirlpool washer
Near Greece, New York 14616
Jose D
Job Details:
03/10/2025
The washer is in a flood safe mode. No signs of suds, and the pressure sensor hose checks out to be good. The pressure sensor is located on the main board, therefore the main board will need to be replaced. F1E1(main control fault). F3E1(Presure system fault)
We serviced a
samsung refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
03/10/2025
Replaced evap cover temp sensor and drain kit now unit is operating with in specs complete
We serviced a
Whirlpool dishwasher
Near Rochester, New York 14612
Cristian
Job Details:
03/10/2025
Replace water valve tested unit working normal now
We serviced a
Whirlpool Oven
Near Fairport, New York 14450
Tina
Job Details:
03/10/2025
when you turn oven on to heat after about 15min it throws a F6 E1 error which is a temperature issues. i tested the temp sensor and it had 1079ohms at room temp so that?s good which means a control board is needed.
3/10 Installed new board and oven heating and stayed at temp without throwing a code, I also tested broil and there was not issues.
We serviced a
maytag dryer
Near Webster, New York 14580
Cristian
Job Details:
03/10/2025
will have to come back Wednesday afternoon to install timer
We serviced a
lg dryer
Near Fairport, New York 14450
Dennis
Job Details:
03/10/2025
Dryer and vent all cleaned out.
We serviced a
maytag refrigerator
Near Rochester, New York 14618
Tina
Job Details:
03/10/2025
Water was not dispensing so a new water valve was ordered, it was installed and water is now dispensing and fridge is working without issues.
We serviced a
Maytag Washer
Near Pittsford, New York 14534
Dennis
Job Details:
03/10/2025
Gear case is bad. The customer declined the repair.
We serviced a
Samsung dishwasher
Near Rochester, New York 14620
Jose R
Job Details:
03/10/2025
Cx unit was operating with in specs did not find any defects inform Cx to monitor unit and educated them on the 90 day service call
We serviced a
Sasmung oven
Near Webster, New York 14580
Chris
Job Details:
03/10/2025
Replaced bake igniter and verified proper ignition and tests ok
We serviced a
Samsung Washewr
Near Ontario, New York 14519
Chris
Job Details:
03/10/2025
Appears unit has faulty inverter but part is NLA and we are unable to source
We serviced a
maytag dryer
Near Fairport, New York 14450
Tina
Job Details:
03/10/2025
Dryer was squeaking so I took apart and the pulley was greased up and was hard to move, a maintenance kit was installed and dryer is running without issues.
We serviced a
Ge Disposal
Near Rochester, New York 14606
Cristian
Job Details:
03/10/2025
Customer supplied coupon there was a screw stuck in the disposal causing noise
Remove screw unit is working normal now
We serviced a
samsung washer
Near Ontario, New York 14519
Chris
Job Details:
03/10/2025
Replaced tub to pump bellow and checks ok
We serviced a
Maytag dryer
Near Webster, New York 14580
Chris
Job Details:
03/10/2025
Replaced idler pulley and unit checks ok
Gave estimate on washer - needs bearing kit
310-330.00 plus tax customer will call if ordered
We serviced a
Samsung dishwasher
Near Victor, New York 14564
Derek
Job Details:
03/10/2025
The dishwasher had no power I found the breaker was tripped.
We serviced a
samsung refrigerator
Near Rochester, New York 14623
JK
Job Details:
03/07/2025
Refrigerator has a sealed system issue and not cost affective to repair recommend to replace unit.
We serviced a
Ge washer
Near Pittsford, New York 14534
Dennis
Job Details:
03/07/2025
Customer stated he saw leaks coming from the cold hose fill. Not currently leaking. He requested new hoses just to be safe. Cancel that. The water shut off valves won?t shut off at the machine. Tried the main and that doesn?t work either.
We serviced a
LG Refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
03/07/2025
Cx unit is leaking from water inlet valve and would need to be replaced
We serviced a
Kitchen dishwasher
Near Fairport, New York 14450
Derek
Job Details:
03/07/2025
I couldn?t find anything wrong with the dishwasher. I think its just the
Led for the done cycle is not working.
We serviced a
Maytag Oven
Near Irondequoit, New York 14609
Cristian
Job Details:
03/07/2025
Will need right door hinge customer stated they're gonna do the repair themselves
We serviced a
maytag dryer
Near Webster, New York 14580
Dennis
Job Details:
03/07/2025
Replaced broken door switch.
We serviced a
amana refrigerator
Near Webster, New York 14580
Cristian
Job Details:
03/07/2025
Replace control board tested unit heating normal wait 24 hours for proper cooling
We serviced a
frigidaire refrigerator
Near Victor, New York 14564
Derek
Job Details:
03/07/2025
If it stops cooling again he?s going to need evap fan 5303918549 $200 to repair.
We serviced a
Samsung Stove
Near Macedon, New York 14502
Derek
Job Details:
03/07/2025
I cleaned out the back left burner orifice. I also cleaned out the three orifices on the front right burner. The middle griddle burner I cleaned out the orifice as well. Little burner I had to take apart to clean because it wasn?t fully lighting all the way around. All the burners are working good now.
We serviced a
Maytag Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
03/07/2025
Will recommend Control panel #W10910626 customer will think about the repair
We serviced a
Dryer Frigidaire
Near Ontario, New York 14519
Chris
Job Details:
03/07/2025
Replaced main PCB and harness kit - unit now heats well and turns on
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Cristian
Job Details:
03/07/2025
Replace touch pad ui tests unit working normal now
We serviced a
Bosch Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
03/07/2025
Water is leaking from the diverter and the circulation motor. Customer would think about the repair.
We serviced a
Sasmung washer
Near Fairport, New York 14450
Tina
Job Details:
03/07/2025
Put washer in service mode and it completed without issues. I had customer throw in a load of wash and I ran a quick ash it appears to agitate normally it when it got tot spin it became unbalanced and I had to reposition cloths a few times for it to spin completely. I used knob form dryer to operate washer due to washer knob being broken. Washer is almost 8 years old and customer said she will just keep using t for now then get a new one.
We serviced a
kenmore oven
Near Irondequoit, New York 14617
Dennis
Job Details:
03/07/2025
Customer declined the repair after quoting. The oven is basically exploding when it lights causing the door to blow open. They will be purchasing a new one. The current one is 24 years old.
We serviced a
Samsung dishwasher
Near Walworth, New York 14568
Tina
Job Details:
03/07/2025
dishwasher control board isn?t sending voltage to water valve so a board is needed but it is NLA.
Ice maker is getting 120VAC but won?t go into service mode and won?t make ice so a new ice maker is needed. customer is going to think about it and if she decides to fix it the part number is in the notes
We serviced a
Hotpoint Dryer
Near Rochester, New York 14609
Cristian
Job Details:
03/07/2025
Replace timer tested unit working normal now
We serviced a
Ge refrigerator
Near Rochester, New York 14618
Tina
Job Details:
03/07/2025
Play dry in the fridge, but there was no cooling compressor was not running And the fans were not running display showed 00 and when you tried to hit it Just would beep. there were no burn marks on the board and the sign showed that there was a break in a DC wire harness somewhere so a new frigid needed. This one is also manufactured in 2008.
We serviced a
Whirlpool Washer
Near Rochester, New York 14624
JK
Job Details:
03/07/2025
Stove will need spark module and spark rail will have to research to find parts.
Washer will need new pressure switch and control board and all parts are NLA.
We serviced a
Maytag Refrigerator
Near Rochester, New York 14626
Jose R
Job Details:
03/07/2025
Replaced ice maker now unit is operating with in specs complete
We serviced a
LG Refrigerator
Near Webster, New York 14580
Chris
Job Details:
03/07/2025
Replaced freezer icemaker and verified fill and harvest
May take 24 hours to resume normal ice production
We serviced a
Lg refrigerator
Near Webster, New York 14580
Tina
Job Details:
03/07/2025
LG FZ was at 67? and FF was at 59?, compressor was running and all the fans worked without issues. I pulled the evaporator cover off and there was no frost pattern which means there was a leak and customer is going to get a new fridge.
We serviced a
Maytag Microwave
Near Irondequoit, New York 14617
JK
Job Details:
03/07/2025
Door latches bad replaced ran and tested all and all is working good.
We serviced a
Samsung dryer
Near Ontario, New York 14519
Chris
Job Details:
03/07/2025
Pulled debris from filter housing and verified operation
We serviced a
ge refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
03/07/2025
Replace heater and control board wait 24 hours for proper cooling customer supplied coupon.
We serviced a
Kenmore dryer
Near Penfield, New York 14526
Cristian
Job Details:
03/07/2025
Replace thermo fuse tested unit heating normal now
We serviced a
Maytag dryer
Near Rochester, New York 14618
Jose R
Job Details:
03/07/2025
Replaced timer now unit is operating with in specs complete
We serviced a
Kenmore washer
Near Fairport, New York 14450
Tina
Job Details:
03/07/2025
the in def spring front he gasket came halfway off so i was raking the front of washer off to put back on when i realized that the plastic that was part of the tub where the inner spring goes i to had actually ripped right off so the washer is not usable and customer is going to get a new one
We serviced a
LG refrigerator
Near Webster, New York 14580
Chris
Job Details:
03/07/2025
Needs new primary water inlet also has signs has been leaking water. Customer turned water off.
No repair recommend as compressor was approx 125* at time of service and is not a repairable option for us
We serviced a
Whirlpool washer
Near Rochester, New York 14619
Jose R
Job Details:
03/07/2025
Replaced actuator now unit is operating with in specs complete
We serviced a
frigidaire cook top
Near Webster, New York 14580
Chris
Job Details:
03/07/2025
Replaced gas manifold inside cooktop and reinstalled oven and cooktop- tested for leaks and unable to locate any other leaks
We serviced a
Frigidaire Refrigerator
Near Macedon, New York 14502
Derek
Job Details:
03/07/2025
Need a new water inlet valve. Replaced and change the fitting on the back. It looks to be not leaking she?s going to keep an eye on it.
We serviced a
GE Oven
Near Pittsford, New York 14534
Tina
Job Details:
03/07/2025
when customer turns cooktop on after about a min it shuts off on its own then the control panel won?t respond and just beeps and the same happens when u try to use the oven. i out smart HQ on and checked the info and setting option to see the software versions and all the board have one but the induction control assy so that part is needed. customer is going to call GE to see if she can get it covered due to this being 2 years old. part number will be in notes if she decides to have us fix and a quote has been emailed to her.
We serviced a
amana washer
Near East Rochester, New York 14445
Dennis
Job Details:
03/06/2025
Machine seems to be running fine. Filling draining and spinning fine. Put it in service mode service mode an had no issues. Also successfully calibrated the machine without any problems.
We serviced a
Ge dishwasher
Near Hilton, New York 14468
Cristian
Job Details:
03/06/2025
Right side hinge was detached from the spring I reattached door spring closing and opening normal now . Going to run a diagnostic to see if any software update no updates needed .
We serviced a
GE Washer
Near Irondequoit, New York 14622
Jose D
Job Details:
03/06/2025
The washer had a locked motor monitor error code, along with an unbalanced error code. I ran and tested the washer with towels in inside, and it went through a full speed wash with no issues. It's agitating and spinning properly, and the belt is in good shape, all wire connections are good, and the motor is not overheating. Advised to call back if the issue happens again.
We serviced a
Frigidaire stove
Near Fairport, New York 14450
Tina
Job Details:
03/06/2025
temp sensor reads 1082ohms so a new board is needed but due to range being 20 years old the main control is NLA. customer is going to get a new appliance
We serviced a
LG washer
Near Penfield, New York 14526
Jose D
Job Details:
03/06/2025
The washer gave a T2D9 error code. But the lid lock is working fine. When running a diagnostic test, the hot water inlet valve never turn off. I had to manually shut the hot water off. The water inlet valve is faulty and will need to be replaced. I replaced the water inlet valve, ran and tested, the hot water now shuts off as it should. Everything is working properly now.
We serviced a
Whirlpool refrigerator
Near Macedon, New York 14502
Derek
Job Details:
03/06/2025
The freezer and fridge temps were all over the place. The thermostat and the defrost computer board were replaced.
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14626
Jose R
Job Details:
03/06/2025
Cx has a bad circulation motor bad top rack rails and also bad door springs coast of the repair will be the same price or then a new unit so Cx will be exploring there options and will get back to us if wanting to go along with repair
We serviced a
Ge oven
Near Fairport, New York 14450
Tina
Job Details:
03/06/2025
Cooktop burner on light will randomly stay on so I tested all the switches and the contacts all have continuity when switch is on and no continuity when it?s off so they are good. I turned on all the burners one at a time and let each one run individually for about 5-10 min to see if light would stay on once I shut them off and the light turned off every time. I was not able to recreate the issue but tenant said if it does stay on she flips the breaker to fix the issue. This range is 18 years old so if this issue continues then I?d suggest looking into a new one.
We serviced a
Kenmore dryer
Near Henrietta, New York 14467
Jose D
Job Details:
03/06/2025
FO1 erro code on site. The main board is also making an electrical winding noise. The main board is faulty and will need to be replaced.
We serviced a
Whirlpool refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
03/06/2025
Refrigerator is getting warm in both sections, compressor was not running so I tested it and it is bad so a new fridge is needed. I talked to tenant about it and I called and let the management company know.
We serviced a
Bosch dishwasher
Near Victor, New York 14564
Derek
Job Details:
03/06/2025
Older Bosch dishwasher. The water inlet valve is leaking and needs replacing. I shut the water off to the dishwasher. The drain pump constantly is running even with all the water removed from the sump. The dishwasher won?t fill because the drain pump doesn?t stop running. It needs a new board water inlet valve, and the shut off in the case. It?s goin to be roughly $700;to repair the dishwasher.
We serviced a
GE Washer
Near Webster, New York 14580
Dennis
Job Details:
03/06/2025
Ran machine through SmartHQ. The only issue logged was an out of balance 35 days ago. Ran a quick wash cycle and that was fine.
We serviced a
bosch dishwasher
Near Ontario, New York 14519
Chris
Job Details:
03/06/2025
Replaced inlet valve as unit appears to be slowly filling while unit is turned off
We serviced a
Ge stove
Near Fairport, New York 14450
Dennis
Job Details:
03/06/2025
Leveled stove and cleaned lint from dryer. Running fine..
We serviced a
Lg washer
Near Fairport, New York 14450
Dennis
Job Details:
03/06/2025
No leak present at time of service, customer informed to call back if anything is found again.
We serviced a
Maytag Dryer
Near Webster, New York 14580
Chris
Job Details:
03/06/2025
Removed lint build up from blower wheel and replaced idler assembly- unit checks ok
We serviced a
Samsung washer
Near Canandaigua, New York 14424
Derek
Job Details:
03/06/2025
I replaced the drain pump. It was making noises like it was working but it wasn?t pumping any water out. The impeller fan blade was stripped of the shaft of the motor. Ran and tested after a new pump it?s working good.
We serviced a
Kenmore Dryer
Near Honeoye Falls, New York 14472
Tina
Job Details:
03/06/2025
When you started dryer you could hear motor turn on but it was not spinning. I took dryer apart and due to this being 30+ years old there was a lot of lint and dust especially around the motor where it connected to blower wheel. I cleaned out all of the lint and removed blower wheel housing and cleaned that out then installed a maintenance kit and dryer is now running without issues.
10? vent cleaning was done.
We serviced a
frigidaire dishwasher
Near Pittsford, New York 14534
Tina
Job Details:
03/06/2025
dropped spray arm off to customer
We serviced a
Frigidaire Washer
Near Scottsville, New York 14546
JK
Job Details:
03/06/2025
Main PCB has power going i to unit but nothing going our main PCB will need to be replaced.
We serviced a
Kenmore Washer
Near Rochester, New York 14609
Cristian
Job Details:
03/06/2025
Replace spring tested unit working normal
We serviced a
maytag oven
Near Le Roy, New York 14482
JK
Job Details:
03/06/2025
Bake igniter bad replaced ran and tested all and all is heating and running good.
We serviced a
Frigidaire Dishwasher
Near Rochester, New York 14618
Jose R
Job Details:
03/06/2025
Cx unit was spitting a error code for a bad pump Cx will be exploring there options and if wanting to go along with repair would recommend pump
We serviced a
Whirlppol refrigerator
Near Williamson, New York 14589
Chris
Job Details:
03/06/2025
Cleaned and defrosted defrost drain, installed new drain probe heater and checks ok
We serviced a
Ge dryer
Near Ontario, New York 14519
Chris
Job Details:
03/06/2025
Replaced gas valve solenoid kit and unit now heats and checks ok
We serviced a
Frigidaire Refrigerator
Near Hilton, New York 14468
Cristian
Job Details:
03/06/2025
Cleaned out drain plug in the freezer wait 24 hours for proper cooling
We serviced a
GE washer
Near Rochester, New York 14613
Jose D
Job Details:
03/06/2025
The washer is sitting a washer drain pan full of water on site. Most components underneath have been splashed with water, including the mode shifter, which is not working properly. I replaced the mode shifter, ran and tested, the washer now agitates and spins as it should. The washer passed all diagnostic test from the smart HQ diagnostic tool.
We serviced a
GE Oven
Near Rochester, New York 14616
Jose D
Job Details:
03/06/2025
The control panel is unresponsive. The main board and faceplate graphics will need to be replaced.
We serviced a
Kitchenaid Dishwasher
Near Rochester, New York 14623
Jose R
Job Details:
03/06/2025
Cx unit was working fine while on site did a clean on filter and screen ran a test mode now unit is operating with in specs complete
We serviced a
Kenmore Oven
Near Webster, New York 14580
Cristian
Job Details:
03/06/2025
Will recommend control board customer would think about the repair
We serviced a
Ge Range
Near Rochester, New York 14609
Cristian
Job Details:
03/06/2025
Install customer stove, tested unit working normal no Gas leaks
We serviced a
Frigidaire oven
Near Hamlin, New York 14464
Jose R
Job Details:
03/06/2025
Cx has a bad control panel not sending the voltage to the bales to open up and send the gas Cx stated that she will be exploring there options on a new unit
We serviced a
Whirlpool Dryer
Near Victor, New York 14564
Derek
Job Details:
03/06/2025
Needs a new drum it has a crack too expensive to fix.
We serviced a
Samsung range
Near Ontario, New York 14519
Chris
Job Details:
03/05/2025
Replaced oven igniter and verified good heat - tests ok
We serviced a
LG washer
Near Rochester, New York 14618
Jose R
Job Details:
03/05/2025
Cx washer would run non stop with no water inside the tub went ahead and replaced pressure sensor (WPW10448876) now unit seems to be operational with in specs complete
Cx also had a bad igniter not providing proper amperage went ahead and replaced pressure sensor igniter (5066) now unit is operating with in specs complete
We serviced a
Kitchen aid dishwasher
Near Rochester, New York 14618
Tina
Job Details:
03/05/2025
dishwasher drawer just drops when opened. this dishwasher is over 40 years old and i was u able to remove kick plate to check springs on door. All 4 screws were stuck, i sprayed WD40 on it and let it sit and they still would not come off. customer is just going to keep using since dishwasher works and the door is the only issue