Service History 23 - Register Appliance Service

We serviced a

Frigidaire Stove

Near Fairport, NY 14450

Tina

Job Details: 05/31/2023

We serviced a

kenmore Dishwasher

Near Webster, NY 14580

Derek

Job Details: 05/31/2023

Needs springs and link supports Estimate 205-235 plus tax depending how far have to pull unit Installed door springs and links

We serviced a

Jenn air dishwasher

Near Irondequoit, NY 14609

Job Details: 05/31/2023

Ran dishwasher and can find nothing wrong, no leaks all is sounding good.

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14626

Job Details: 05/31/2023

Filter leaking suggest replacing filter first and if returns then will need filter housing.

We serviced a

GE oven

Near Webster, NY 14580

Cristian

Job Details: 05/31/2023

Didn?t really see a issue with stove igniter good temp sensor good Temp did get to what was selected I watched it for 30 minutes I calibrated unit 15 degrees lower if customer calls back will recommend board Temp sensor

We serviced a

MAYTAG washer

Near Spencerport, NY 14559

Job Details: 05/31/2023

Water lines flipped swapped water lines and all is operating normal.

We serviced a

Amana Dryer

Near Rochester, NY 14609

Cristian

Job Details: 05/31/2023

If customer calls back will recommend #pully kit but customer getting new unit

We serviced a

Kitchen aid dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 05/31/2023

Replaced valve and connector from valve to hose and it?s not leaking anymore and working without issues

We serviced a

whirlpool Refrigerator

Near Rochester, NY 14618

Job Details: 05/30/2023

Customer will not repair and is moving shortly she will let new homeowners repair.

We serviced a

MAYTAG washer

Near Rochester, NY 14626

Jose R

Job Details: 05/30/2023

Customer did not want to go along with the repair stated that he had been running less loads and the unit had been operating correctly now that I educated cx about load size

We serviced a

Maytag Dryer

Near Webster, NY 14580

Tina

Job Details: 05/30/2023

Dryer was not heating, tested heater and temp sensors and the thermal cutoff was bad. A new one was installed and dryer is now heating. New Wheels, belt and idler pulley were also installed as part of a maintenance kit.

We serviced a

Frigidaire refrigerator

Near Canandaigua, NY 14424

Derek

Job Details: 05/30/2023

Needs water valve for the unit it?s leaking badly. It?s a whirlpool fridge. I replaced the water valves and tested. She also wanted a new filter installed that she had purchased so I did that too. Her dishwasher wasn?t working due to the water being turned off so I checked that and tests it. The dishwasher is working fine now.

We serviced a

Samsung Dryer

Near Walworth, NY 14568

Derek

Job Details: 05/30/2023

Heater element is burned out.

We serviced a

Whirlpool Washer

Near Rochester, NY 14625

Tina

Job Details: 05/30/2023

Ran a quick wash load and it ran through all cycles without issue

We serviced a

Samsung washer

Near Webster, NY 14580

Cristian

Job Details: 05/30/2023

Water line was reversed put in wrong unit is like 2 weeks old put water line to correct valve and unit is working fine now .

We serviced a

GE dishwasher

Near Canandaigua, NY 14424

Derek

Job Details: 05/30/2023

Replaced the drain hose it was leaking a little at the pump.

We serviced a

Electrolux Dryer

Near Fairport, NY 14450

Cristian

Job Details: 05/30/2023

If customer calls back will recommend Thermistor # Heater # Or customer will call for a vent clean long run .

We serviced a

ge oven

Near Honeoye Falls, NY 14472

Tina

Job Details: 05/30/2023

Bake element is cracked. She wants bake and broil ordered. Will return to install next week. 5/30 bake and broil element were installed and workin without issues

We serviced a

maytag refrigerator

Near Webster, NY 14580

Tanner

Job Details: 05/30/2023

Complaint of ice build up in ice box. On arrival customer had dumped ice and defrosted ice box via hair dryer. Unable to observe ice pattern. The fill tube cup is full of ice. Melted ice in fill tube. Ran harvest and completed without issue. Ice tube blocked with ice due to one off circumstance or inlet dripping water by even when closed. If issue persists order inlet valve.

We serviced a

GE Oven

Near Rochester, NY 14605

Job Details: 05/30/2023

Double oven will need EOC and part is NLA, cook top needed spark electrodes cleaned all is working good. Installed microwave ran and tested all is working good, customer will call to do oven EOC

We serviced a

LG dishwasher

Near Rochester, NY 14610

Tanner

Job Details: 05/30/2023

Complaint of no operation. Confirmed 120 VAC power supply. Power cycled unit by switching breaker and no change. Removed front door. Unplugged connector from main board to PCB display board. Measured 5VDC from main board to display board. Plugged PCB bag into display board. Unit now responsive. Started wash cycle without issue. Cancelled wash without issue. This unit has a Display PCB intermediary to Display UI. Unable to determine where fault lies. If issue persists order both parts.

We serviced a

Electrolux Dryer

Near Rochester, NY 14611

Jose R

Job Details: 05/30/2023

Replaced heating element and thermostat

We serviced a

Samsung washer

Near Pittsford, NY 14534

Tina

Job Details: 05/30/2023

Washer is showing a 4C error code tested water valves and they are working and have the correct voltage. When tested no water it comes in super slow so we took line off washer and the water is pressure is very low. There is a emergency shut off attached to their water valves on the house so they are going to contact a plumber to see if there is something wrong with the house pressure because new hot water tanks we?re just installed. Let customer know they have 90 days for the service call

We serviced a

Samsung washer

Near Rochester, NY 14624

Jose R

Job Details: 05/30/2023

Customers unit was spitting a 5c error code which was not draining went ahead and cleaned out the filter ran unit through a test mode everything passed and is working with in specs complete

We serviced a

Samsung washer

Near West Henrietta, NY 14586

Job Details: 05/30/2023

Filter and drain bellows clogged from sitting cleared clog instructed customer on how to clean filter.

We serviced a

Whirlpool oven

Near Brighton, NY 14620

Tina

Job Details: 05/30/2023

Oven will get temp and drop, checked bake element and voltage is good and so is resistance. Door hinges are bent and it does not always shut correctly leaving gap and light on. Customer is unsure if she wants to replace hinges and will be getting back to us. Estimate given was for 372.71

We serviced a

MAYTAG dishwasher

Near Rochester, NY 14612

Job Details: 05/30/2023

Door hinges bent and not allowing door to close fully door hinges will need to be replaced.

We serviced a

Frigidaire Microwave

Near Webster, NY 14580

Tanner

Job Details: 05/30/2023

Complaint of no operation prior to was tripping breaker. Found open fuse on line filter. Found 3.9 hm resistance through top monitor switch. High amp draw through switch causing over current to fuse. Needs interlock assembly and fuse. Installed new fuse. Control does light up. Installed new latch assembly. Tested via 30 seconds empty then 30 more with water in mug and unit tested good.

We serviced a

GE dishwasher

Near Rochester, NY 14623

Tina

Job Details: 05/30/2023

There was no power going to dishwasher when I got here. I unhooked power supply to do a reset. When I plugged back in lights came on. No error codes came up but dishwasher would not start just would beep. New boards are needed. Customer is going to get a a new dishwasher

We serviced a

Samsung Refrigerator

Near Ontario, NY 14519

Chris

Job Details: 05/26/2023

Replaced ice maker and defrost drain

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14617

Jose R

Job Details: 05/26/2023

Went ahead and replaced bottom door gasket ran it for a cycle and did not detect any leaks coming from the unit operating with in specs complete if issue happens would recommend inner door and hinges

We serviced a

LG dishwasher

Near Rochester, NY 14624

Job Details: 05/26/2023

Ran dishwasher through many cycles and can find no leaks.

We serviced a

Samsung refrigerator

Near Pittsford, NY 14534

Chris

Job Details: 05/26/2023

Installed new condenser fan motor assy And unit started cooling Unit unplugged and pulled out apon arrival may take 24 hours to regulate temperature

We serviced a

LG refrigerator

Near Rochester, NY 14624

Cristian

Job Details: 05/26/2023

Defrosted water line to ice-maker unit is now working with no leaks .

We serviced a

Whirlpool refrigerator

Near Farmington, NY 14425

Tina

Job Details: 05/26/2023

The thermometer they have reads about 42? when I used mine it should between 33 - 39 in different areas. There are no error codes. Freezer is working without issues. Let customer know they have 90 days for the service call if something does happen

We serviced a

amana washer

Near Rochester, NY 14616

Jose R

Job Details: 05/26/2023

Washer belt fell off, technician took apart washer and cleaned out the inside frame. Put belt back on, washer running good now. If issue comes back, customer will need a new belt.

We serviced a

Samsung refrigerator

Near Rochester, NY 14625

Chris

Job Details: 05/26/2023

Needs evap cover , sensor and drain kit No repair at this time Est approx 389.00 would be due

We serviced a

samsung refrigerator

Near Honeoye Falls, NY 14472

Cristian

Job Details: 05/26/2023

Replace ice-maker under warranty #da97-13718c if customer calls back still not making ice will recommend first main board #DA92-00594B

We serviced a

GE washer

Near Rochester, NY 14623

Job Details: 05/26/2023

Breaker was tripped ran washer and all is working good.

We serviced a

GE washer

Near Brighton, NY 14620

Cristian

Job Details: 05/26/2023

Drain hose was not attached right causing leak added a clap no leaks now also water line was put in wrong hot water line was connected to cold valve that?s also fix now

We serviced a

GE Refrigerator

Near Irondequoit, NY 14622

Cristian

Job Details: 05/26/2023

Compressor need to be check customer needs to get new unit

We serviced a

whirlpool Refrigerator

Near Scottsville, NY 14546

Job Details: 05/26/2023

Evap drain clogged at evap pan pulled tube cleaned and all is draining good.

We serviced a

Kenmore refrigerator

Near Irondequoit, NY 14622

Cristian

Job Details: 05/26/2023

Icemaker waterline was detached from the back of the unit causing leak causing icemaker not to make ice . Tested unit water went into the icemaker wait 24 hours for ice to be made

We serviced a

bosch Washer

Near Rochester, NY 14606

Job Details: 05/26/2023

Washer motor and main PCB are bad and will need to be replaced main pcb is NLA

We serviced a

Whirlpool refrigerator

Near Fairport, NY 14450

Tina

Job Details: 05/26/2023

Ice maker was not working, used jumper and tested and it went through a complete harvest but did not fill. Tested water valve and it was not working correctly so a new one was installed. Tested after and ice maker filled and is working correctly.

We serviced a

Bosch Disheasher

Near Rochester, NY 14618

Derek

Job Details: 05/26/2023

Replaced the leaky water inlet valve.

We serviced a

GE Dryer

Near Rochester, NY 14609

Jose R

Job Details: 05/26/2023

Customers unit would not go into a spin customer had a bad belt went ahead and replaced belt unit working with in specs complete

We serviced a

whirlpool dryer

Near Rochester, NY 14617

Derek

Job Details: 05/26/2023

Sabrina 585-444-0040 needs a new drum bearing. The rear bearing on the back of the drum was worn out the bearings were grinding and making all he noise. I replaced it and tested it sounds nice and quiet now. I checked the drum rollers and the belt tensioner pulley. They?re in good working condition no noise and spinning smoothly.

We serviced a

whirlpool Washer

Near Pittsford, NY 14534

Chris

Job Details: 05/26/2023

Replaced shift actuator and unit checks ok New part has a 1 year warranty on part

We serviced a

LG Dryer

Near Rochester, NY 14607

Jose R

Job Details: 05/26/2023

Customer unit is spitting error codes for the vent when diagnosing unit viewed that the vent is going straight up and out the second floor recommend customer to contact vent wizard first and if anything is wrong with the unit then you then they 90 days

We serviced a

LG oven

Near Walworth, NY 14568

Derek

Job Details: 05/26/2023

Changed two igniters.replaced both igniters in the upper and lower ovens. Ram and tested good.

We serviced a

Samsung Dryer

Near Penfield, NY 14526

Chris

Job Details: 05/26/2023

Replaced maintenance kit and cycle thermistor for possible intermittent cycling issues If dryer keeps shutting off may be a control issue

We serviced a

MAYTAG washer

Near Fairport, NY 14450

Derek

Job Details: 05/26/2023

I couldn?t find any issues with the washer. No error code as

We serviced a

MAYTAG Dryer

Near Pittsford, NY 14534

Tina

Job Details: 05/26/2023

Dryer was not heating but was running. Heating element was tested and not working so a new one was installed along with a maintenance kit. Dryer is heating and running without issues.

We serviced a

GE Oven

Near Rochester, NY 14612

Jose R

Job Details: 05/26/2023

Customer oven is spitting a f2 error code meaning that the oven is overheating when diagnosing unit customer would need oven control board and temp sensor will be reviewing and see what they want to do will get back to us if wanting to go along with the repair

We serviced a

Kitchen aid dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 05/26/2023

Dishwasher had no error codes when put in diagnostic. Ran like 4 loads to check inlet valve and there is no sign of a leak there, no leaking at sump and when draining there is no leak. Unable to determine where leak is coming from. Let customer know service call is good for 90 days if it does start to happen again.

We serviced a

lg Refrigerator

Near Pittsford, NY 14534

Chris

Job Details: 05/26/2023

Replaced fill tube/ heater assembly and error code is no longer present and icemaker manually cycles

We serviced a

Frigidaire Refrigerator

Near Rochester, NY 14617

Job Details: 05/26/2023

Evap fan burnt out replaced ran and tested all is working good.

We serviced a

Samsung dishwasher

Near Rochester, NY 14626

Cristian

Job Details: 05/26/2023

Show customer how to reset unit unit is starting fine

We serviced a

Kitchen aid dishwasher

Near Brighton, NY 14610

Tina

Job Details: 05/26/2023

Installed new parts but there is another leak and customer declined additional repair so parts were taken back and customer is getting a new dishwasher

We serviced a

Ge Microwave

Near Hilton, NY 14468

Job Details: 05/25/2023

Microwave will need more parts that are NLA and not cost affective to repair over 20 years old.

We serviced a

MAYTAG Refrigerator

Near Irondequoit, NY 14617

Jose R

Job Details: 05/25/2023

Customer has a broken door causing the unit not to sit right when opening in closing customer will be exploring there options on getting a new unit

We serviced a

MAYTAG refrigerator

Near Rochester, NY 14625

Chris

Job Details: 05/25/2023

Replaced defrost control

We serviced a

Whirlpool Dryer

Near Rochester, NY 14616

Cristian

Job Details: 05/25/2023

Replace right and left door hinge door is closing normally

We serviced a

whirlpool Washer

Near Churchville, NY 14428

Job Details: 05/25/2023

Washer will need drain pump.replaced drain pump ran and tested for leaks and drain all is leak free and draining good.

We serviced a

GE washer

Near Rochester, NY 14616

Cristian

Job Details: 05/25/2023

05/25/2023 05:06 pm by Cristian Ayala Replace door switch #tested everything is working fine now also did software update

We serviced a

Admiral Dryer

Near Rochester, NY 14626

Job Details: 05/25/2023

Belt popped off of idler replaced back on ran and tested all and all is heating and running good.

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14624

Job Details: 05/25/2023

Evaporator has a refrigerant leak all is running and evap is fully warm with ice ball on cap tube.

We serviced a

GE Refrigerator

Near Rochester, NY 14618

Chris

Job Details: 05/25/2023

Unit to temp apon arrival Possible door ajar issue over night as water inside freezer door frozen as well Would need to shut unit off and let door melt as door is non serviceable

We serviced a

Bosch dishwasher

Near East Rochester, NY 14445

Tina

Job Details: 05/25/2023

Bosch dishwasher had an E09 error code which is lack of heat. A new circulation pump was installed and running without issues

We serviced a

LG Dryer

Near Fairport, NY 14450

Tina

Job Details: 05/25/2023

Dryer was making a loud noise so took apart and wheel was falling off and post of wheel was flat on one side. Put on a new maintenance kit which is covered under warranty. Checked washer for leaks and ran a diagnostic and there was nothing leaking. Also ran a rinse and spin and no water leaking.

We serviced a

kenmore range

Near Webster, NY 14580

Jose R

Job Details: 05/25/2023

Customers oven door would not open all the way customer has bad hinges would need to replace both sides customer will be exploring there options on what they want to do will give us a call if wanting to go along with the repair

We serviced a

LG refrigerator

Near Rochester, NY 14610

Chris

Job Details: 05/25/2023

Control lock was on Turned off lock and dispenser working properly

We serviced a

Kenmore refrigerator

Near Rochester, NY 14613

Cristian

Job Details: 05/25/2023

Replace icemaker tested unit and working good

We serviced a

Samsung Microwave

Near Greece, NY 14612

Job Details: 05/25/2023

Not cost affective to repair Microwave.

We serviced a

Frigidaire refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 05/25/2023

Replace air tower wait 24 hours for proper cooling

We serviced a

Kenmore washer

Near Rochester, NY 14609

Jose R

Job Details: 05/25/2023

when manually spooning the drum gear a crazy grinding noise then when putting it into a diagnostic mode when it went into a spin the unit would spin very slow and would not hit fast rpm if customer wants to go along with repair customer would need gear case will review. With significant other and get back to us if wanting to go along with repair

We serviced a

kitchen aid dishwasher

Near East Rochester, NY 14445

Derek

Job Details: 05/25/2023

Needs the front door sweep it?s hitting the bottom case of the dishwasher. Put the bracket back on the bottom rack so the rack was level and the lower spray arm wasn?t hitting it. The unit should wash better now and the pods should dissolve now.

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Tina

Job Details: 05/25/2023

Boot was not torn or broken only the spring popped off so that was put back on and pump was cleaned out and washer working without issues

We serviced a

Frigidaire refrigerator

Near Webster, NY 14580

Chris

Job Details: 05/25/2023

5/25/23 Replaced defrost heater assy and cycle defrost , run and icemaker unable to get unit to fail See page 3 of owners manual , recommends avoiding plugging unit into a gfci circuit, customer may need to consult an electrician if problem persists and see if local codes allow unit to be plugged into a non gfci circuit 5/22/23 Unable to duplicate breaker tripping Defrost heater coating does look bad may be current bleeding to ground and tripping gfci breaker

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Chris

Job Details: 05/25/2023

5/25/23 replaced case with minimal change water pressure to unit seems high as unit does not leak when shutoff valve is partially closed Recommend plumber check pressure to unit As a precaution And maybe check with factory service 5/18/23 Unit partially disassembled and pulled from cabinet apon arrival F9e1 code Found debris in sump / drain pump port Also case is broken and leaking

We serviced a

Samsung refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 05/25/2023

Replace temp sensor ,drain kit , evap cover tested unit everything is working good now

We serviced a

LG Dryer

Near Rochester, NY 14624

Job Details: 05/25/2023

Ran dryer through heat cycle all temperatures are withing specs checked vent line and exit all is free and clear, lent screen was fully clogged customer will run through dishwasher.

We serviced a

Electrolux washer

Near Fairport, NY 14450

Tina

Job Details: 05/25/2023

Dryer was full of water and stopped mid cycle. I was able to drain all the water out and I put in diagnostics to check for error codes and E41 is appearing which is a door lock switch. Ordering a new door lock 5/25 customer decided to get a new machine.

We serviced a

samsung dryer

Near Rochester, NY 14606

Job Details: 05/25/2023

Replaced heating element and Temp thermistor ran and tested and temperatures are at manufacturing specs.

We serviced a

whirlpool Refrigerator

Near Rochester, NY 14625

Tanner

Job Details: 05/24/2023

Installed new dual valve. Tested unit via ice harvest and water dispense, unit tested good.

We serviced a

samsung refrigerator

Near Rochester, NY 14624

Job Details: 05/24/2023

Looked at icemaker and door seal all is working good no frost in freezer and icemaker is making ice and making normal harvest sounds.

We serviced a

Samsung Dryer

Near Rochester, NY 14626

Jose R

Job Details: 05/24/2023

Customer unit was making a loud scrapping noise when taking out the drum views that the drum rear cover claws cracked and bent and that was the cause of the noise customer will be exploring her options on getting new unit complete

We serviced a

Kenmore oven

Near Penfield, NY 14625

Tina

Job Details: 05/24/2023

Igniter is not getting amperage it should be and a new one is needed. When looking for model number a lot of mouse poop was found n insulation and let landlord know and he is going to be getting a new appliance. Invoice is being emailed for payment per customer

We serviced a

Amana washer

Near Rochester, NY 14609

Jose R

Job Details: 05/24/2023

On a normal cycle customer lid lock would not lock but it still would run through a cycle but on a rinse and spin the unit would lock and operate with in specs customer would need both door switch and main

We serviced a

Kenmore Stove

Near Rochester, NY 14616

Job Details: 05/24/2023

Main control board burnt customer will replace oven

We serviced a

GE Freezer

Near Penfield, NY 14526

Tanner

Job Details: 05/24/2023

Complaint of warm temps at top of unit. Measured 44 degrees at top of cabinet, 24 on Evap cover. Fan not running. Pulled back Evap cover and Evap and fan covered in ice, measured 48 ohms through defrost circuit. Measured 13.6 k ohms resistance through defrost thermistor a temp between 13 And -6 degrees. A valid reading. ACU not regulating defrost properly. Defrosted Evap fan and fan does spin when not covered in ice. Needs ACU. Customer to self defrost unit, install ACU on Wednesday. ACU installed. Unit runs properly. Customer advised 24 hours before using like normal.

We serviced a

Kenmore washer

Near Rochester, NY 14612

Job Details: 05/24/2023

Drain pump bad replaced ran and tested for leaks and drain all is leak free and draining good.

We serviced a

Samsung refrigerator

Near Victor, NY 14564

Cristian

Job Details: 05/24/2023

25e 39e error codes Samsung fridge will need Icemaker # And temp sensor # Small wine fridge will need overload #

We serviced a

bosch dishwasher

Near Victor, NY 14564

Derek

Job Details: 05/24/2023

Needs gasket for heater container on the back right of the dishwasher. All paid by check replaced the nut for the new style metal one. Installed a new ring as well.

We serviced a

GE Refrigerator

Near Rochester, NY 14620

Tina

Job Details: 05/24/2023

Refrigerator was completely warm, customer had it unplugged so once plugged in I waited for compressor to kick on and it never did. I tested the windings of compressor and they were not good the. Once put back together the compressor tried to turn on and made a grinding sound, compressor is bad and a new appliance is needed

We serviced a

bosch dishwasher

Near Pittsford, NY 14534

Cristian

Job Details: 05/24/2023

Replace left and right hinge Inner door , door seal, and bottom seal tested unit no leaks .

We serviced a

Whirlpool washer

Near Fairport, NY 14450

Tina

Job Details: 05/24/2023

Dryer was turning on but not spinning, belt was broken. New belt, wheels and pulley were installed.

We serviced a

GE Dryer

Near Penfield, NY 14526

Chris

Job Details: 05/24/2023

Dryer selector knob not in position causing heat circuit to be broken Fridge has frozen water line inside door Would need door if problem persists

We serviced a

GE dishwasher

Near Irondequoit, NY 14622

Cristian

Job Details: 05/24/2023

Replace diverter assembly kit and did software update tested unit no leaks work good now

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