Issue: leaking water Day/Date/Time: 7/29 afternoon Who to call for dispatch: john cell

Issue: icemaker not working 253.7817280 Day/Date/Time: 7/29 afternoon Who to call for dispatch: jim cell

Issue: making noise requested sam k Day/Date/Time: 7/29 afternoon Who to call for dispatch: jacques cell

Appears to be an issue with the fan. 7/29 morningnick cell

Summary: dishwasher that does not power on. Date/Time:07/29/26 8-12Who to call for dispatch: Laurie

Issue: *RETURN* Not completing the cycle Day/Date/Time: 07/29/26 12-5 Who to call for dispatch: Austin

sold work

Details: Both Maytag Washer and Dryer installation to the water lines and gas lines Day/Date/Time: 07/29/26 12-5 Who to call for dispatch: Dave

sold work marcone eta tuesday 7/28

Issue: it beeps once, display panel flashes once, and rear fan spins for barely for a second. Can spin fan easy with my finger with power off. Day/Date/Time: 7/29 morning Who to call for dispatch: leonard cell

Booked via Scheduling Pro: Wed, Jul 29 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Samsung Additional Details: Freezer stopped making ice a few months ago. Then the freezer stopped staying cold and keeping things frozen about a month ago. Then about 2 weeks ago the fridge stopped staying cold. Although the temp on the inside wall of the fridge reads 36 degrees for the fridge and zero for the freezer, those temps are not accurate.

Issue: turns on but wont start Day/Date/Time: 07/29 afternoon Who to call for dispatch: Nancy

Issue: Taking way too long to preheat Day/Date/Time: 07/29/26 12-5 Who to call for dispatch: James

Issue: said he is not happy with the spring that was put into the dishwasher the last time. the door still drops almost to the floor he says. wants a different one put in or fix it so it does not drop like that Jose R Day/Date/Time: 07/29 afternoon Who to call for dispatch: Anne

Booked via Scheduling Pro: Customer Name: Richard Vair Time slot requested: Wed, Jul 29 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Bosch Additional Details: We have a Bosch refrigerator- model B26FT70SS/04 that no longer dispenses water and we’re looking to get it fixed instead of replac it. We’re wondering if it’s a plumbing issue or a refrigerator issue as it is leaking. Thanks! Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch: ***POTENTIAL SITE TAKEOVER*** This bookings was created on a location that already exists in your system by a customer whose phone number we did not recognize. We have booked the appointment on the existing customer for this location. The new customer’s information is as follows: NAME: Richard Vair PHONE NUMBER: (585) 721-7703 EMAIL: rdvair@gmail.com Please review the booking. If it is an existing customer using a new phone number, please update the record. If the customer is a new owner of an existing location, create a new customer record and map the booking to that record.

Issue: does not spin the water out Day/Date/Time: 07/29 morning Who to call for dispatch: Joseph

Issue: Water is dripping through the inside of the refrigerator Day/Date/Time: 07/29/26 First Call Who to call for dispatch: Rick

Possible recall: Issue: ice maker is making snow Date: 07/29Who to call: Terry

Bake element & control board install

Booked via Scheduling Pro: Time slot requested: Wed, Jul 29, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: GE Is this a stacked unit?: No Additional Details: Washer is significantly louder during spin cycles. (Belt issue?)

Issue: washer automatic dispenser not working and samsung dryer (DV45H7000GW) rattling Day/Date/Time: 7/29 morning Who to call for dispatch: bill cell

Issue: Not heating properly Day/Date/Time: 07/29/26 8-12 Who to call for dispatch: Aryana

Serial Number- 8A21143757Issue: not getting to the right temp. Day/Date/Time: 07/29 afternoon LAST CALL Who to call for dispatch: Steven

Issue: thinks it is leaking from somewhere. wants someone to take a look at it Day/Date/Time: 07/29 afternoon Who to call for dispatch: Olga

Issue: not cooling Day/Date/Time: 7/29 afternoon Who to call for dispatch: phil cell

Dryer works but sound like something is loose inside when drum is going around WGD7300DW27/29 afternoondonna cell

Issue: ice maker is not working Day/Date/Time: 07/29 morning Who to call for dispatch: Jerry

sold work marcone eta tuesday 7/28

Issue: grinding noise, door locked, and not getting water derek recall Day/Date/Time: 7/29 afternoon Who to call for dispatch: home phone 315-986-2743

Issue: derek recall filling with water Day/Date/Time: 7/29 afternoon Who to call for dispatch: steve cell

Issue: Not dissolving soap not standing water and while checking they cannot put the Lower arm back on Day/Date/Time: Who to call for dispatch: (585) 905-0558

Issue: freezer is all frosted up. says he thinks it needs a defrosting Day/Date/Time: 07/29 afternoon Who to call for dispatch: The hammocks

Issue: not heating - error code says change filter (1st floor) - had dvc before not sure when Day/Date/Time: 7/29 morning Who to call for dispatch:

Issue: just shut off mid load and wont start back up. cannot even get into machine to get clothes out. Day/Date/Time: 07/29 morning Who to call for dispatch: Mike Brown (husband)

Issue: wont drain. water is pooled at the bottom. keyboard also does not work.Dryer- DVC Day/Date/Time: 07/29 afternoon LAST CALL Who to call for dispatch: Cindy

*use CC on file for payment and if Richard is not at appt call him with quote before any work is done* Issue: wont keep anything cold. Day/Date/Time: 07/29 afternoon Who to call for dispatch: Richard

Issue: Not heating Day/Date/Time: 07/29/26 8-12 Who to call for dispatch: Matt

Issue: water leaking from the freezer Day/Date/Time: 07/29/26 8-12 Who to call for dispatch: John

Unit has started making the sound again Notes from last time out "Found unit operating normally. Moved unit slightly to alleviate buzzing from cabinet. Suspecting freezing issue cased by jammed ice maker. Quoted for ice maker if issue returns."

Wire harness install

Issue: Not cooling *10th floor* Day/Date/Time: 07/29/26 Who to call for dispatch: Moe

Issue: buzzing Day/Date/Time: 7/29 afternoon Who to call for dispatch: 585-820-5142

Issue: making a clucking sound - still heating Day/Date/Time: 7/29 morning Who to call for dispatch: Maggie Mccollough (585) 615-9583

Booked via Scheduling Pro: Customer Name: Emily Fathergill Time slot requested: Wed, Jul 29 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Samsung Additional Details: The idler pulley was broken so I attempted to replace it myself but when I put it back together its still not working correctly.

Summary: Samsung dryer approximately 4 years old. Customer reports the dryer will not turn off and is not drying towels properly. Customer accepted appointment for Wednesday, July 29, 2026 from 8:00 AM to 12:30 PM. Building identifier provided as Building 300.

Issue: ice maker stopped working after recent power outage Day/Date/Time: 07/29 will be home at 3:40 Who to call for dispatch: Dan

Issue: freezer thawing and not keeping temp Day/Date/Time: 7/29 12-5 Who to call for dispatch: Mike cell

Booked via Scheduling Pro: Customer Name: John Mertsock Time slot requested: Wed, Jul 29 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: Whirlpool Additional Details: 9 Tuscany Ln bake won’t light stove top lights broiler lights spark works

Issue: Error code E6 F1 for intake valve Day/Date/Time: Who to call for dispatch: 585-208-8925

Booked via Scheduling Pro: Customer Name: Michael Chiazza Time slot requested: Wed, Jul 29, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: GE Additional Details: Initially freezer door suction was so strong we could not open. At that time, noticed some water below the unit. Now consistently noticing some water that appears to slowly accumulate below the unit in basement. We have a GE unit, about 7 yrs old.

Issue: whirlpool oven not baking , gas. Landlord to pay, Andrew knows him well Day/Date/Time: Who to call for dispatch:

Booked via Scheduling Pro: Customer Name: Michael Shults Time slot requested: Wed, Jul 29, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Samsung Additional Details: Refrigerator fan is making noise.

Booked via Scheduling Pro: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: GE Additional Details: Dryer has power. The unit makes a clicking sound when the start button is pushed, but it does not start. Model and serial number provided in the attached photo.

Issue: one of the bigger burners is not working Day/Date/Time: 07/28 afternoon Who to call for dispatch: Balwinder

Issue: Refrigerator makes noise and then stops cooling. Customer has been unplugging and resetting which temporarily resolves issue.Date: 07/28 afternoonWho to call: Richard

Kenmore Elite refrigerator approximately 10 years old is not getting cold but the fan is running7/28 morningfrank cell

Issue: ice maker is making a grinding sound Day/Date/Time: Who to call for dispatch: (716) 812-0765

Issue: *$30 Coupon*2x LG Electric Oven Not heating GE Electric Dryer making a loud screeching noise Day/Date/Time: 07/28/26 12-5 Who to call for dispatch: Nancy

Summary: Whirlpool Duet washing machine displaying an F32 error code. Customer approved and accepted appointment for Tuesday, July 28, 2026 from 12:30 PM to 5:00 PM.

Water inlet valve install

Issue: 3-4 yr old fridge - will not stay cold enough - freezer is working DVC - basement level Day/Date/Time: 7/29 afternoon Who to call for dispatch: scott cell

Unit will need main PCB installed

Issue: not cleaning like it should Day/Date/Time: 07/28 morning Who to call for dispatch: Mazzeo

Issue: after he put it on clean mode it doesnt work now. Day/Date/Time: 07/28 morning Who to call for dispatch: Luis

Dishwasher Upper Rack Wheel Replacement

Heater install

*needs 2 people she says to move appliances off pedis tole*Issue: still not working. stopped cycle with 17 mins left of the cycle. said there might be water under machines and wants someone to also take a look to make sure there isnt so it doesnt ruin her floors. Steve K Recall Day/Date/Time: 07/28 afternoon Who to call for dispatch: Carol

Issue: Sensor light is on and not filling with water Day/Date/Time: Who to call for dispatch: (585) 200-6850

Issue: Burners are not lighting properly *$30 coupon* Day/Date/Time: 07/28/26 8-12 Who to call for dispatch: Debbie

Evap fan cover install

Drive belt install

Issue: showing error code E6F2 RBD245PDQ12 Day/Date/Time: 07/28 afternoon Who to call for dispatch: Steve

Issue: after put it on the clean mode on upper oven it now takes a long time to heat up. Day/Date/Time: 07/28 afternoon Who to call for dispatch: John

Issue: Drum is not turning Day/Date/Time: Who to call for dispatch: (716) 560-8213

sold work marcone eta friday 7/24

Issue: giving error code E20, either over heating or something is wrong with the sensor. Day/Date/Time: 07/28 afternoon Who to call for dispatch: Daniel

Issue: not cooling Day/Date/Time: 7/28 afternoon Who to call for dispatch: nisha cell

Issue: both ice makers are not producing ice Day/Date/Time: Who to call for dispatch: (716) 479-7193

Issue: Not heating Day/Date/Time: Who to call for dispatch:

Issue: No power to the display screen Day/Date/Time: 07/28/26 8-12 Who to call for dispatch: Carl

Maytag Bravos dryer making a squealing noise when running 7/28 morningjohn cell

Issue: Not drying any of the dishes and the heating element stayed on after the cycle was done and melted 2 glasses on the the top rack Day/Date/Time: 07/28/26 Last Call Who to call for dispatch: Aaron

Issue: Not heating up properly Day/Date/Time: 07/28/26 12-5 Who to call for dispatch: Bryan

Issue: Making a loud noise Day/Date/Time: 07/28/26 12-5 Who to call for dispatch: Mike

Issue: food is freezing in fridge and there is water pooling on the top shelf of the refrigerator compartment.Date: 07/28 afternoonWho to call: Rachel

sold work marcone eta monday 7/27

The washer switches from wash to rinse unexpectedly, and sometimes will not rinse at all. 7/28 morningalzeda cell

Booked via Scheduling Pro: Customer Name: Kate Dowdie Time slot requested: Tue, Jul 28 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: GE Additional Details: The dishes are not being cleaned at all. I think there is no water coming from the sprayer arms although the bottom is filling with water. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Booked via Scheduling Pro: Customer Name: Jon Gebers Time slot requested: Tue, Jul 28, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Samsung Is this a stacked unit?: No Additional Details: Issues with gunk under washer agitator. Also, broken agitator cap.

Issue: Freezer wheels fell off currently not in the unit as the door is not closing correctly Samsung dryer makes a loud sound Day/Date/Time: Who to call for dispatch: (585) 314-3992

Issue: Not starting a cycle Day/Date/Time: 07/28/26 8-12 Who to call for dispatch: Laurie Cell

Not Packett's grove its glen. if in need of direction call customer to have her explain.Issue: fridge is 5 years old. There is a bunch of ice at the bottom of freezer. couldnt even close the freezer drawer bc of the ice. got ice out but is afraid of it happening again. Motor was loud the other day. Day/Date/Time: 07/28 afternoon Who to call for dispatch: Lisa

Issue: 22 years old, installed in 2004. does not activate the wash mechanism. Day/Date/Time: 07/28 afternoon Who to call for dispatch: Susan

Issue: icemaker not working Day/Date/Time: 7/28 afternoon Who to call for dispatch: max cell

Issue: making the noise again jose couldnt figure out where it came from. customer recorded the noise on his phone twice for him to review in next appt. Jose DC Recall Day/Date/Time: 07/28 morning Who to call for dispatch: David (585) 498-8096

Issue: ice is not dispensing ice. still not working after repair. lever doesnt want to work right. Dustin Recall Day/Date/Time: 07/28 morning Who to call for dispatch: Paula

HARNESS ASM DOOR

Booked via Scheduling Pro: Customer Name: Ben Time slot requested: Tue, Jul 28 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: LG Additional Details: I have an LG LFXC22526S/10 refrigerator that started making a buzzing/grinding sound a week ago, and now it's displaying the error code "IF E". I tried raising the temperature slightly, and then unplugging the fridge for 24 hours, but the error code is still there.

Issue: making a squealing noise Day/Date/Time: 07/28 afternoon Who to call for dispatch: Elizabeth

Issue: is leaking on the floor and freezing items in the fresh food section. Date: 07/28 afternoonWho to call: Mark