We serviced a
KEnmore Dishwasher
Near Rochester, New York 14606
JK
Job Details:
08/08/2024
Dishwasher main PCB burnt on diverter port and burnt out diverter and UI control wire harness all will need to be replaced.
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Jose R
Job Details:
08/08/2024
Cx unit is intermittent on the gas valve releasing the gas would need valve assembly to get replaced
We serviced a
Samsung Dryer
Near East Rochester, New York 14445
Jose R
Job Details:
08/08/2024
Replaced heating element now unit is operating with in specs complete
We serviced a
Kitchen aid refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
08/08/2024
Compressor is bad. It shuts on and off multiple times without in a min and it makes a rattling noise while doing that.
We serviced a
Maytag Refrigerator
Near Penfield, New York 14526
Chris
Job Details:
08/08/2024
Different company put ff gasket on but has a small rip bottom corner - freezer gasket is ripped as well. Would recommend both gaskets and hinge bushings to raise doors back to normal positions
We serviced a
Kenmore Washer
Near Rochester, New York 14618
Jose D
Job Details:
08/08/2024
The washer is filling, agitating, spinning, and draining properly on site. Advised to call back if the issue happens again, and to video record the issue.
We serviced a
Kenmore Dryer
Near Hamlin, New York 14464
JK
Job Details:
08/08/2024
Gas coils bad changed vacuumed inside of machine ran and tested all is operating good.
We serviced a
Ge Diswasher
Near Penfield, New York 14526
Chris
Job Details:
08/08/2024
Replaced water level sensor and error went away and unit is operational
We serviced a
Whirlpool refrigerator
Near Ontario, New York 14519
Chris
Job Details:
08/08/2024
Replaced complete icemaker kit, right ff switch and freezer basket . Removed as much ice as possible and unit appears to be operating properly- may take 24 hours for proper ice production and temperatures to stabilize
We serviced a
Samsung Dishwasher
Near Rochester, New York 14624
JK
Job Details:
08/08/2024
Ran dishwasher through test mode unit was stuck in PF mode reset all is working and running good.
We serviced a
Lg Dishwasher
Near Canandaigua, New York 14424
Derek
Job Details:
08/08/2024
Arm popped out for icemaker put it back in. Dishwasher needs a new ui key pad. I replaced the key touch pad and the dishwasher works great
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14606
JK
Job Details:
08/08/2024
Dispenser module paddle arm broken and not allowing water to shut off and will need to be replaced.
We serviced a
Stove Frigidaire
Near Webster, New York 14580
Cristian
Job Details:
08/08/2024
Replaced harness didn?t need the spark module, educated customer to make sure to avoid grease around the knobs possible cause of this issue . All burners are working with inspects.
We serviced a
Maytag WAsher
Near Rochester, New York 14622
Cristian
Job Details:
08/08/2024
recommended to start with a pressure sensor Customer will give us a call if you want repair done.
We serviced a
frigidaire refrigerator
Near Rochester, New York 14619
Jose R
Job Details:
08/08/2024
Replaced main board now unit is operating with in specs signs of infestation in the unit and inform them if it happens again that the board will not be covered
We serviced a
samsung Dryer
Near Pittsford, New York 14534
Tina
Job Details:
08/08/2024
Dryer was spinning customer just said it seemed to get to hot that you could not touch the cloths it it was not drying enough. I took apart and tested all components of the dryer and everything tested good. I unhooked venting and ran for awhile to get a temperature and it seem to hang between 160-185 it never got lower. I installed a new thermistor due to that reading being slightly off.
We serviced a
Maytag Washer
Near Fairport, New York 14450
Tina
Job Details:
08/08/2024
Bearing are bad on the washer gear case so customer is going to get a new appliance
We serviced a
Kenmore Washerq
Near Fairport, New York 14450
Tina
Job Details:
08/08/2024
Washer would not fully spring and would make a grinning sound when it did along with the washer plate rattling. The drum was also very free moving due to shocks being bad. The wash plate would not come off dear case post so due to that, the grinding of gear case and shocks being bad customer is going to get a new appliance.
We serviced a
Ge Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
08/08/2024
drain was clogged so ice was built up over the bottom of the freezer and all under the evaporator so that was steamed out and all ice was removed. drain line was cleaned and the end was clipped off to make a bigger hole.
FF section had the deli drawer freezing and upper section was getting warm due to FF evap fan not working. evap cover was frozen over so that was steamed off and removed there was ice build up covering drain so all the ice was steamed and removed and a new fan was installed.
tested everything in smart HQ and did a firmware update and everything is working fine.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14610
Jose D
Job Details:
08/08/2024
The dryer is making a noise on site. The motor sounds jammed and is creating a burning smell. The motor also doesn't always rotate the drum. The motor is faulty and will need to be replaced. I replaced the motor, ran and tested, the dryer no longer makes the noise and is running properly now.
We serviced a
GE Washer
Near Irondequoit, New York 14622
Cristian
Job Details:
08/08/2024
Jet sound noise when it?s on a high spin will recommend the outer tub and the shifter this repair is gonna take 2 guys I explain to customer best just to get new unit .
We serviced a
kenmore dryer
Near Henrietta, New York 14467
Jose D
Job Details:
08/08/2024
Unit has power but won't go into a cycle. all fuses check out to be good. Would recommend replacing the main board.
We serviced a
Magic chef Washer
Near Pittsford, New York 14534
Tina
Job Details:
08/07/2024
Washer worked without issues. If it breaks again they have a new one to replace it with.
We serviced a
ge stove
Near North Chili, New York 14514
JK
Job Details:
08/07/2024
Oven breaker was tripped, reset ran and tested all and all is heating and running good, getting up to normal temps.
We serviced a
speed queen dryer
Near Webster, New York 14580
Chris
Job Details:
08/07/2024
08/06/24 Unit is assembled correctly only removed front access panel on previous visit to replace coils.
Noise appears to be from front bulkhead , front glides may be starting to wear and creating noise
Estimate approx 119.00 plus tax
08/07/24 replaced front glide kit and ran unit on high heat with towels and observed no abnormal noises
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
08/07/2024
Replaced ff icemaker and unit passes all tests and fills with water
Dghf2360pf2a
We serviced a
Samsung Dryer
Near Rochester, New York 14615
Jose R
Job Details:
08/07/2024
Replaced fused adjusted belt and idler now unit is operating with in specs complete
We serviced a
Ge oven
Near Penfield, New York 14526
Tina
Job Details:
08/07/2024
Oven was not getting to temp so I checked the amps of the igniter and it was only getting 2.4 so a new one was installed and it?s getting over 3amps and heated to 350? without issues.
We serviced a
samsung refrigerator
Near Rochester, New York 14624
JK
Job Details:
08/07/2024
Mullion broken along with bad door seals allowing ice to buildup on back evap and getting into fan causing sound, all 3 will need to be replaced to correct issue.
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14609
Cristian
Job Details:
08/07/2024
Replace pressure sensor # tested unit working normal now
We serviced a
Whirlpool dryer
Near Webster, New York 14580
Chris
Job Details:
08/07/2024
Cleaned build up on blower wheel and unit now tumbles properly without vibration.
Door on washer is not reversible- only option is to swap dryer and washer location but plumbing, drain line and venting are not long enough to do so
We serviced a
Kenmore Dryer
Near Penfield, New York 14526
Jose D
Job Details:
08/07/2024
No heat on site. The thermal fuse was blown. The dryer will need a new thermal fuse. I repalced the thermal fuse, ran and tested, the dryer now has heat and is working properly.
We serviced a
Kenmore Refrigerator
Near Victor, New York 14564
Derek
Job Details:
08/07/2024
I replaced the evap fan and defrosted the fridge.
We serviced a
samsung Washer
Near Rochester, New York 14618
Tina
Job Details:
08/07/2024
Washer was working when I got here but I ran in diagnostic and it competed without issues. I then put it in quick wash and it filled, washed, rinsed and drained without issues.
Long vent cleaning was done.
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Derek
Job Details:
08/07/2024
I replaced the door gasket the first one I installed never flattened out and still wasn?t sealing the freezer door. The second gasket looks like it was packaged much better. It seems to be sealing better too.
We serviced a
Sasmung Washer
Near Rochester, New York 14626
Jose R
Job Details:
08/07/2024
Customer did not have the hot water line on causing the unit to sit and not go into the next cycle went ahead and turned on hot water now unit is operating with in specs
We serviced a
Whirlpool Washer
Near Rochester, New York 14618
Cristian
Job Details:
08/07/2024
Ran unit on the same cycle she stated didn?t drain and it?s working normal.
We serviced a
frigidaire Refrigerator
Near Rochester, New York 14621
JK
Job Details:
08/07/2024
Compressor has a sealed system issue there is no frost pattern unit will need to be replaced.
We serviced a
Maytag washer
Near Pittsford, New York 14534
Derek
Job Details:
08/07/2024
Needs a new computer board. I have the proper voltages coming into the computer but im proper voltages going to the main wash motor and the touch screen. I checked the wiring it?s good.
Going to be $500 to repair they?re going to look at new units.
We serviced a
Whirlpool Refrigerator
Near Spencerport, New York 14559
JK
Job Details:
08/07/2024
Water dispenser housing bad along with main ADC and defrost bimetal, water line to Refrigerator will need to be replaced, customer declined repair due to age of machine.
We serviced a
amana dryer
Near Rochester, New York 14608
Jose D
Job Details:
08/07/2024
The dryer won't spin on site. The belt is broken and will need to be replaced. The back supporter wheel is also seizing up. I repaired the issues with the maintenance kit. Ran and tested, the dryer now spins and is working properly.
We serviced a
Bosch Dishwasher
Near Rochester, New York 14612
Jose R
Job Details:
08/07/2024
Cx unit was leaking from the cavity which is non repairable from a repair perspective will need to get in contact with manufacturer to see if there is anything they can do or start exploring there options on a brand new unit
We serviced a
Whirlpool Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
08/07/2024
Dishwasher inlet valve was leaking, a new one was installed and dishwasher is running without issues
We serviced a
Whirlpool Dryer
Near Rochester, New York 14624
JK
Job Details:
08/07/2024
Ran temp check and seal check all is operating normal, only thing I can find is maybe moisture buildup is from outside vent cover allowing humidity to build up in dryer, suggest to change outside vent cover.
We serviced a
Whirlpool Washer
Near Rochester, New York 14609
Jose D
Job Details:
08/07/2024
The washer has a bearing issue, and is not economical to repair.
We serviced a
samsung washer
Near Fairport, New York 14450
Tina
Job Details:
08/07/2024
Ran a diagnostic when I got there and it went thru the entire thing without issues. I pulled filter and there was stuff stuck in it so I cleaned that out then cleaned the gasket due to water pooling in the front. I started a quick wash and it completed the entire thing without issues.
Short run vent cleaning
We serviced a
Ge Washer
Near Rochester, New York 14624
JK
Job Details:
08/07/2024
Ran washer through service mode and no error codes all is running and operating good, no software update needed.
We serviced a
LG Dryer
Near Rochester, New York 14618
Tina
Job Details:
08/07/2024
Hooked u power cord on electric dryer and attached venting.
They did not clean or replace venting due to it being flex venting so you can?t clean it and it ran from a crawl space through a wall and out the house and was about 20? long.
They are going to call Dryer Vent Wizards to get it replaced with solid venting
We serviced a
GE Dishwasher
Near Rochester, New York 14616
Jose R
Job Details:
08/07/2024
Cx unit was leaking from the corner went ahead and adjusted the gasket and was not getting any leaks inform cx to monitor unit and educate us on how it?s going
We serviced a
Samsung dishwasher
Near Webster, New York 14580
Chris
Job Details:
08/07/2024
Raised drain loop under sink as well as possible, this model does not have any additional built in check valves that can be installed.
Recommend customer get in the habit of running disposal more frequently to prevent slow drain situations and possible back fills
We serviced a
Whirlpool Dryer
Near Rochester, New York 14612
Jose R
Job Details:
08/07/2024
Cx had a bad fuse causing the heater not to work also had a hole in the vent went ahead and replaced fuse and vent now unit is operating with in specs
We serviced a
Maytag Refrigerator
Near Rochester, New York 14617
Cristian
Job Details:
08/07/2024
Cleaned out drain plug wait 24 hours for proper cooling .
We serviced a
kenmore refrigerator
Near Hilton, New York 14468
Cristian
Job Details:
08/07/2024
Replace harness wait 24 to 48 hours for proper cooling .
We serviced a
ge washer
Near Rochester, New York 14613
Cristian
Job Details:
08/07/2024
The washer isn't draining on site. The drain pump is faulty and will need to be replaced. I replaced the drain pump, ran and tested, the washer now drains and is working properly.
We serviced a
firgidaire microwave
Near Webster, New York 14580
Chris
Job Details:
08/07/2024
Needs mag and tt motor
No repair at this time
Estimate approx 280 plus tax would be due if ordered
We serviced a
Kitchen Aid microwave
Near Fairport, New York 14450
Derek
Job Details:
08/07/2024
The microwave won?t even turn on at all now the board is shorted out. A lot of the parts are no longer available for this convection microwave. The customer is going to need to get a new unit this one is not fixable.
We serviced a
Bosch Oven
Near Webster, New York 14580
Chris
Job Details:
08/07/2024
Replaced faulty door interlock and replaced turn table carriage at customers request - unit now heats good
We serviced a
Kenmore Dishwasher
Near Brockport, New York 14420
JK
Job Details:
08/05/2024
12yr old dishwasher won?t stop keeps running a cycle. Board issues going to be $500 plus to fix.
We serviced a
Whirlpool Washer
Near Victor, New York 14564
Derek
Job Details:
08/05/2024
Gearcase bearings bad and not allowing full RPM spin when loaded, gearcase will need to be replaced, not cost affective to repair recommend replacement of machine.
We serviced a
Ge Microwave
Near Henrietta, New York 14467
JK
Job Details:
08/05/2024
Microwave turns on and you can put time on and it will count down but nothing else happens. I took control panel off and there was a burned wire on the door switch so I spliced it and put a new spade on and a new switch then tested microwave and it was still doing the same thing.none of the heating components would turn on by all TCO?s were good. Customer decided to get a new microwave
We serviced a
frigidaire refrigerator
Near Fairport, New York 14450
Tina
Job Details:
08/05/2024
Water was coming out from the drain assembly cleaned out drain plug and made sure control assembly was flushed to avoid water coming out . I tested the drain and no leaks wait 24 hours for proper cooling .
We serviced a
Kenmore refrigerator
Near Rochester, New York 14612
Cristian
Job Details:
08/05/2024
Replaced main PCB and thermistors ran and tested all is cooling and running good.
We serviced a
frigidaire oven
Near Fairport, New York 14450
JK
Job Details:
08/05/2024
I replaced the bake igniter and tested it works good now.
We serviced a
Frigidaire Microwave
Near East Rochester, New York 14445
Derek
Job Details:
08/05/2024
Fuse was blown and there is a switch kit for this model which was installed and microwave was tested and everything worked without issues
We serviced a
Samsung Oven
Near Rochester, New York 14625
Tina
Job Details:
08/05/2024
Bake igniter was only pulling 2.92 amps so a new one was needed. I installed the new one and it pulled 3.3 and heats to temp in about 5min
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Tina
Job Details:
08/05/2024
The Washer passed the diagnostic and calibration test. The washer also has no stored error codes. More then likely the washer went out of balance, due to items bunching up on one side of the drum. Advised when a washer goes out of balance, it's best to sort the items inside the washer, and even everything out.
We serviced a
samsung Refrigerator
Near Pittsford, New York 14534
Jose D
Job Details:
08/05/2024
Refrigerator has sealed system issue and non repairable, oven will need power cartridge and not economical to repair suggest replacement.
We serviced a
Whirlpool dryer
Near Spencerport, New York 14559
JK
Job Details:
08/05/2024
Cleaned out short vent for dryer .
We serviced a
Frigidaire Oven
Near Irondequoit, New York 14617
Cristian
Job Details:
08/05/2024
The oven igniter is only reaching an amperage reading of 2.2. The oven will need a new igniter. I replaced the igniter, ran and tested, the oven now heats up and is working properly.
We serviced a
Frigidaire Refrigerator
Near Hilton, New York 14468
Jose D
Job Details:
08/05/2024
Needs main pcb but part is NLA
We serviced a
Dishwasaher Bosch
Near Penfield, New York 14526
Chris
Job Details:
08/05/2024
Diverter leaking on the upper spray side and will need to be replaced.
08-05-24: Replaced diverter ran and tested for leaks and operation all is leak free and operating good.
We serviced a
Speedqueen Washer
Near Rochester, New York 14618
JK
Job Details:
08/05/2024
Replaced drain pump and door bellow / boot
Verified operation by running a rinse and spin cycle - all appears ok
We serviced a
LG Dishwasher
Near Rochester, New York 14617
Chris
Job Details:
08/05/2024
The dishwasher is leaking from the water inlet valve. The inlet valve will need to be replaced. I replaced the water inlet valve, ran and tested, the dishwasher no longer leaks, and is working properly.
We serviced a
Conservator refrigerator
Near Fairport, New York 14450
Jose D
Job Details:
08/05/2024
Cx stated that the unit was not cooling when diagnosing unit it was unplugged waited 15 min compressor was running and had a full frost pattern with all fans spinning in for cx to monitor unit because everything is opera with in specs complete
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14620
Jose R
Job Details:
08/05/2024
Freezer was working but FF section was at 61?. The evaporator was frozen over so it was not going into defrost. I tested bi metal and defrost heater from board and they were both good so a new board was needed. I?m installed a new board and programmed it then set it in forced defrost mode.
We serviced a
Samsung Washer
Near Penfield, New York 14526
Tina
Job Details:
08/05/2024
Ran washer through a full cycle and all is draining and spinning at full RPMS can find no issues with washer, no stored error codes, customer complaint with dryer s shuts off after a few minutes of run time ran dryer on all heat settings for 30 minutes and dryer is running good.
We serviced a
Samsung Washer
Near Rochester, New York 14623
JK
Job Details:
08/05/2024
Ran washer through a full cycle and all is draining and spinning at full RPMS can find no issues with washer, no stored error codes, customer complaint with dryer s shuts off after a few minutes of run time ran dryer on all heat settings for 30 minutes and dryer is running good.
We serviced a
Samsung refrigerator
Near Penfield, New York 14526
Chris
Job Details:
08/05/2024
ESTIMATE / diagnostic only
Rf23r6201sr/aa-52
Icemaker frozen over and ice room fan is not rotating - recommend icemaker and auger assembly
Customer is contacting Samsung before any repair is to be done
Estimate is approx 534.00 plus tax and shipping would be due on return if repaired.
No repair at this time
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14616
Cristian
Job Details:
08/05/2024
Replace freezer fan motor working normal now wait 24 hours for proper cooling
We serviced a
Amana Dryer
Near Rochester, New York 14624
Jose D
Job Details:
08/05/2024
Noise coming from the dryer. The back supporter wheel, and the belt is damaged. Would recommend both be replaced.
We serviced a
GE Dishwasher
Near Ontario, New York 14519
Chris
Job Details:
08/05/2024
Debris in portable sink hose end causing drain restriction - cleared discharge port and unit is now draining properly
We serviced a
Kenmore refrigerator
Near Ontario, New York 14519
Chris
Job Details:
08/05/2024
Replaced light switch
We serviced a
Jenn Air Cooktop
Near Ontario, New York 14519
Chris
Job Details:
08/05/2024
Er22
Recommend touch Ui per tech sheet
Does not give any farther diagnostic tests or suggestions.
Estimate approx 420.00 plus tax and shipping would be due to replace- no repair at this time
Customer is to contact Jenn air
We serviced a
Kenmore Dryer
Near Rochester, New York 14626
Cristian
Job Details:
08/05/2024
Replace LG maintenance kit tested unit working normal now
We serviced a
GE Dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
08/01/2024
The leak detector went off and threw a code. So the customer had pulled the pan out. I pulled he dishwasher out and checked the hoses. They all looked good. I put the dishwasher back together and tested it. I didn?t see any leaks anywhere. I filled and drained it 3 times plus let it run for 15 min without any issues. It had a leak at some point there was water stains on the drip pan. I didn?t see any leaks tho.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14617
JK
Job Details:
08/01/2024
Freezer had to much stuff packed in and reorganize stuff and door is closing good., oven main PCB is burnt out and parts are NLA.
We serviced a
Whirlpool Refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
08/01/2024
Customer freezer light is not working would need to come back and install led light kit
We serviced a
Maytag refrigerator
Near Irondequoit, New York 14622
Cristian
Job Details:
08/01/2024
Replaced handle and icemaker wait 24 hours for icemaker to make ice
We serviced a
ge dishwasher
Near Rochester, New York 14624
Jose D
Job Details:
08/01/2024
The dishwasher only intermittently drains. I inspected the drain pump, no signs of anything abstrucing and jamming the pump. The drain pump will need to be replaced. I replaced the drain pump, ran and tested, the dishwasher now drains Everytime.
We serviced a
Kenmore dishwasher
Near Fairport, New York 14450
Jose D
Job Details:
08/01/2024
The dishwasher won't drain properly, And the motor is hot to the touch. The float switch also isn't working properly. The tube that connects to the middle water propeller is also damaged and will need to be replaced.
We serviced a
Ge oven
Near Rochester, New York 14616
Cristian
Job Details:
08/01/2024
Parts are available for the stove to replace the bake element but the dishwasher the inner door is not available so we?re taking a chance by just replacing the hinges. Customer will give us a call if he wants to replace parts .
We serviced a
Whirlpool Washer
Near Rochester, New York 14612
Cristian
Job Details:
08/01/2024
Replace door switch tested unit working Normal now
We serviced a
Samsung Dryer
Near Rochester, New York 14612
Cristian
Job Details:
08/01/2024
Replace maintenance kit tested unit working now .
We serviced a
Maytag Dryer
Near Penfield, New York 14526
Chris
Job Details:
08/01/2024
Replaced gas valve electrical coils and unit now is heating. Reconnected disconnected vent as well
We serviced a
Kenmore Dryer
Near Pittsford, New York 14534
Derek
Job Details:
08/01/2024
I cleaned the dryer vent. She?s going to try it and see what?s happens.
We serviced a
Frigidaire dishwasher
Near Rochester, New York 14612
JK
Job Details:
08/01/2024
Door latch popped open when door was open, reset door latch tested all and all is working good, if problem returns will need new door latch.
We serviced a
Maytag Washer
Near Rochester, New York 14616
Cristian
Job Details:
08/01/2024
Replace pump and belt tested unit working normal
We serviced a
whirlpool dryer
Near Irondequoit, New York 14609
Jose D
Job Details:
08/01/2024
The Dryer is making noise on site. The back right supporter wheel is damaged, and the belt has some cracks in it. I repaired the issue with the Samsung maintenance kit. Ran and tested, the dryer no longer makes the noise and is working properly.
We serviced a
Amana Refrigerator
Near Irondequoit, New York 14617
Cristian
Job Details:
08/01/2024
Replace timer and thermostat tests unit working normal wait 24 to 48 hours for proper cooling
We serviced a
Kenmore dryer
Near Irondequoit, New York 14609
Jose R
Job Details:
08/01/2024
Cx had a bad fuse and bad coils went ahead and replaced both parts now unit is operating with in specs complete