We serviced a
GE Washer
Near Irondequoit, NY 14617
Jose D
Job Details: 10/22/2024
The washer is in a flood safe mode on site. I informed the customer that the flood safe mode can take up to five minutes, and to just let the washer finish the mode. ran and tested, the washer is working properly now.
We serviced a
Ge dryer
Near Fairport, NY 14450
Tina
Job Details: 10/22/2024
17? dryer vent cleaning
We serviced a
GE Dryer
Near Webster, NY 14580
Chris
Job Details: 10/22/2024
Needs front bearing upper and lower No repair at this time Estimate approx 373.00 plus tax would be due on return
We serviced a
MAytag Washer
Near Williamson, NY 14589
Chris
Job Details: 10/22/2024
Dishwasher is etching glassware- advised customer that they may be cleaning dishes too well be soap is not breaking down - https://www.maytag.com/blog/kitchen/how-to-prevent-etching-glasses-in-dishwashers.html Top causes of etching - dishes too clean - too much soap or generic soap - to long of a cycle selected ( use auto or normal) Maytag washer see page 10 of owners manual for oxi dispenser Verified oxi dispenser operation and tests ok on todays visit
We serviced a
GE refrigerator
Near Rochester, NY 14610
Jose R
Job Details: 10/22/2024
Cx does not have a full frost pattern inside the freezer Cx will have to start exploring there options on a new unit complete
We serviced a
Bosch Dishwasher
Near Rochester, NY 14607
Jose R
Job Details: 10/22/2024
Cx has a heater error code which is indicating the heater inside the circulation motor and is bad and would need to be replaced Cx will be exploring there options on a new one and could get back to us if wanting to go along with the repair
We serviced a
Whirlpool Dryer
Near Walworth, NY 14568
Tina
Job Details: 10/22/2024
Dryer was squeaking so a maintenance kit was installed and the inside of the dryer was vacuumed out. Dryer is now running without issues.
We serviced a
Kitchenaid Dishwasher
Near Fairport, NY 14450
Tina
Job Details: 10/22/2024
Customer said dishwasher is not running correctly. I put in service mode and there are no errors and it completed service mode without issues. I then took off spray arms due to them having lots of things stuck in he holes and I cleaned those out and the filter then took off drain line at garbage disposal and that was almost completely clogged so drain line was cleaned along wi5 the part on garbage disposal. Ran dishwasher and Customer stated that it ?sounds way better than it has like it?s actually running? Dishwasher is working without issues
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14617
Jose R
Job Details: 10/22/2024
Cx unit was spitting a 82 c error code which was indicating a bad inverter board or compressor when diagnosing unit could not find this model anywhere would recommend Cx to contact Samsung to try to get a part number for control board but can?t make a recommendation due to this model shows as if it does not exist
We serviced a
GE Dishwasheer
Near Victor, NY 14564
Derek
Job Details: 10/22/2024
I replaced the warranty wheels and bracket for the lower rack that GE had sent her.
We serviced a
Frigidaire Stove
Near Webster, NY 14580
Jose D
Job Details: 10/22/2024
I checked all connection to make sure none were loose. Not seeing any visible damage at the control board or main board. When I plugged the stove back in, I seen a spark from the main board area, and the main board is also making a buzzing sound. I would recommend to replaced the main board if the issue continues to happen.
We serviced a
Ge dryer
Near Macedon, NY 14502
Derek
Job Details: 10/22/2024
P.O 7953 The idler is making a screeching sound on site. The idler will need to be replaced. I repalced the idler, ran and tested, the dryer is no longer making the noise and running properly.
We serviced a
GE Washer
Near Irondequoit, NY 14617
Jose D
Job Details: 10/22/2024
It didn?t need the clutch or the main gear. There was a plastic retainer on the main drive motor that was hitting on the cooling fins and making the noise.
We serviced a
Ge dishwasher
Near Irondequoit, NY 14617
Jose D
Job Details: 10/22/2024
All componants are working on site. The dishwasher is showing alot of signs of hard water issues, which can cause all sorts of issues down the line. I updated the dishwasher firmware. Advised to call back if the issue happends again.
We serviced a
GE Dishwasher
Near Rochester, NY 14618
Jose R
Job Details: 10/22/2024
Ran the dishwasher for 40 minutes and I did not see the error code on site. The dishwasher is filling with no issues. I would recommend to replace the pressure sensor is the issue happens again.
We serviced a
Whirlpool refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 10/22/2024
Cx unit was not being responsive in the touch pad portion Cx has a bad jazz board went ahead and replaced board now unit is operating with in specs complete
We serviced a
GE fridge
Near Pittsford, NY 14534
Tina
Job Details: 10/22/2024
Installed board and fridge is working without issues
We serviced a
Samsung Washer
Near Farmington, NY 14425
Derek
Job Details: 10/22/2024
E C6 error which is a communication error with the inverter board. I was able to get it reset for a couple of minute but then the error came up and you can not do anything while the code is there. Customer is going out think about fixing but will most likely get a new appliance. Inverter board part number will be in notes if they decide to fix
We serviced a
GE refrigerator
Near Rochester, NY 14625
Cristian
Job Details: 10/22/2024
I got the water to come out in a trickle it needs a new water inlet valve.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14618
Chris
Job Details: 10/22/2024
Thermostat is not available for the fridge. Customer is going to purchase his new fridge.
We serviced a
Kitchenaid Dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details: 10/22/2024
Needs new wash pump assembly Estimate including trip fee is approx 415.00 ( 305.00 repair + 109.99) plus tax and eta of 2 days to get part. Please call office 585-223-1341 to arrange payment / order part
We serviced a
Kenmore Dryer
Near Webster, NY 14580
Cristian
Job Details: 10/22/2024
Repalce lg maintenance kit tested unit working normal now
We serviced a
Samsung Washer
Near Ontario, NY 14519
Chris
Job Details: 10/22/2024
Replace shocks tested unit and calibrated. Everything is good.
We serviced a
Whirlpool Washer
Near Rochester, NY 14618
Jose R
Job Details: 10/21/2024
Cx unit was not agitating properly and when diagnosing unit seen the agitator dogs were bad went ahead and replaced dogs (80040) now unit is operating with in specs complete
We serviced a
Bosch Dishwasher
Near Rush, NY 14543
JK
Job Details: 10/21/2024
Dishwasher bottom door sweep was falling out removed door sweep ran and operated door all is clear and working good checked level all is level.
We serviced a
Maytag Dryer
Near Fairport, NY 14450
Tina
Job Details: 10/21/2024
dryer was squeaking when running, a new maintenance kit was installed and dryer was vacuumed out and dryer is running without issues
We serviced a
Samsung Washjer
Near Rochester, NY 14624
Jose D
Job Details: 10/21/2024
The washer has multiple issues. The washer fills and agitates, but will not advance into a full spin mode. Water oil mix all over the motor. The washer also has a light bearing issue, which I was able to confirm by hand spinning the tub.
We serviced a
Samsung Oven
Near Rochester, NY 14616
Jose R
Job Details: 10/21/2024
Cx had a bad igniter went ahead and replaced igniter now unit is operating with in specs complete
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14625
Jose R
Job Details: 10/21/2024
Cx unit had gunk build up on the bottom right corner could not detect where the gunk came from but went ahead and did a cleaning and inform us on how it?s going complete
We serviced a
electrolux Washer
Near Webster, NY 14580
Chris
Job Details: 10/21/2024
Replaced door bellow on washer , ran a couple rinse cycles and unable to locate any other leaks. Replaced moisture sensor bar on dryer and verified operation ** auto dry (normal) cycle will always have issues drying mixed loads - recommend timed dry or mixed loads cycle for those type of loads also selecting max dry options will help
We serviced a
Lg Refrigerator
Near Rochester, NY 14616
JK
Job Details: 10/21/2024
Swapped 2 LG doors all are closing good, changed base plate complete on LG wash tower all is good. LG dispenser button replaced with customer purchased part. Microwave door hinges bent in cabinet and can not be repaired due to Microwave leaking, 5 milliwatts (mW) of microwave radiation per square centimeter at approximately 2 inches from the oven surface
We serviced a
Whirlpool Washer
Near Rochester, NY 14609
Cristian
Job Details: 10/21/2024
Disconnected washer, hosing and put it inside the washer
We serviced a
Whilpool refrigerator
Near Webster, NY 14580
Cristian
Job Details: 10/21/2024
Customer paid in full will need to come and install filter head
We serviced a
LG Refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 10/21/2024
Compressor is extremely hot to the point you can?t even tap it. This is something going on with this compressor. The compressor fan is running normal. I would contact LG and let them know that the compressor is extremely hot.
We serviced a
Kenmore Refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 10/21/2024
Water line was cracked under the FF door but there is a lot of extra line in the FF section behind the drawer so I cut the line and was able to fix it so water dispenser is workin again.the water line is very brittle so if this happens again a new line will be needed. I will put part number in the notes.
We serviced a
Coin op Dryer
Near Ontario, NY 14519
Chris
Job Details: 10/21/2024
Found 80+% restriction in blower duct - replaced door switch and cleaned blower. Unit now has good air flow and is maintaining proper heat. Land lord not present at time of service office to call for credit card payment
We serviced a
Ge Dryer Vent
Near Penfield, NY 14526
Tina
Job Details: 10/21/2024
18? dryer vent cleaning
We serviced a
LG Oven
Near Honeoye Falls, NY 14472
Derek
Job Details: 10/21/2024
I took the top panel off and all the burners to get to the display. I found dog food and mice had chewed on the wires. It?s goin to need a main board and a new display and there is no guarantee. They?re better off getting a new oven after the get an exterminator. $480 and another $350 for the pcb and display board.
We serviced a
samsung dryer
Near Rochester, NY 14617
Jose R
Job Details: 10/21/2024
Cx unit was not heating up when diagnosing unit seen they had a bad heating element went ahead and replaced element now unit is operating with in specs complete
We serviced a
Kitchenaid Dishwasher
Near Fairport, NY 14450
Tina
Job Details: 10/21/2024
Installed manifold
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14612
JK
Job Details: 10/21/2024
ADC control getting stuck in defrost mode and will need to be changed. Changed ADC ran through test mode for ADC and all came out of defrost and is running good.
We serviced a
GE Microwave
Near Rochester, NY 14620
Jose R
Job Details: 10/21/2024
Cx has a bad heating element went which is discontinued and no longer available Cx will have to start exploring there options on a new unit complete
We serviced a
LG refrigerator
Near Ontario, NY 14519
Chris
Job Details: 10/21/2024
Replaced condenser fan motor and condenser fan now has proper rotation
We serviced a
Bosch Dishwasher
Near Penfield, NY 14526
Chris
Job Details: 10/21/2024
Reset door latch and unit started working properly- if problem returns recommend door latch Estimate 110.00 plus tax would be due to replace latch No farther repair at this time
We serviced a
LG Dryer
Near Rochester, NY 14606
Jose D
Job Details: 10/21/2024
The dryer back supporter wheel is damaged, and it will need to be replaced. I repaired the issue with the LG maintenance kit. I also Informed the customer how the sensor dry option works, and removed hair and debri from the sensor bar. Ran the dryer and monitored the tempature on time dry. The dryer is giving an average of 123? - 170?. Advised to use time dry see if they still have the same issues.
We serviced a
GE Refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 10/21/2024
FF section was working and was at 37? and FZ was at 0?. air flow was good and there was no ice build up in either section. i took board out to look at back and there was a burn mark at a relay (pic included) so a new board is need and i?ll come back to install
We serviced a
Maytag Washer
Near Ontario, NY 14519
Chris
Job Details: 10/21/2024
Replaced belt, clutch kit and unit is now operational and tests ok
We serviced a
Maytag dryer
Near East Rochester, NY 14445
Tina
Job Details: 10/21/2024
Dryer will not start at all. I tested the thermal fuse right on the heating element and it is bad so a new one of those is needed and it comes in a kit for all the fuses on the element. Took dryer apart and the rollers and idler need to be replaced the rollers are started to shred and the idler has a lot of grease build up. The thermostat on the blower wheel house also needs to be replace the reading is very out of range from what it should be when the dryer is not hot. Part numbers will be in notes if he decides to fix dryer I am unable to get ahold of landlord so I left a message and an estimate is being emailed, tenant signed for invoice. Can?t get ahold of landlord and the card on file isn?t working since we have not been here in 3 years so I will be emailing invoice to get paid. I left Sam Sherwood a message letting him know it will need to be paid through the email link.
We serviced a
bosch dishwasher
Near Webster, NY 14580
Cristian
Job Details: 10/21/2024
Will recommend ALTERN.WATER DISTRIBUTOR customer going to get a new unit
We serviced a
Maytag Dishwasher
Near Rochester, NY 14610
Jose D
Job Details: 10/21/2024
The control board start button doesn't always work. The button is damaged/jammed in place. The control board will need to to be replaced the correct the issue.
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Cristian
Job Details: 10/21/2024
If customer calls back will recommend water filter assembly #DA82-02870A and Filter #HAF-QIN/EXP
We serviced a
whirlpool refrigerator
Near Canandaigua, NY 14424
Derek
Job Details: 10/21/2024
Guy wanted 3 washer dials for stock for when they break. I replaced the diffuser and deflector on the fridge. These parts direct the air flow from the freezer to the fridge. The one part was broken and it was allowing water too pool up in the back of the thermostat and light assy.
We serviced a
Samsung Stove
Near Webster, NY 14580
Chris
Job Details: 10/21/2024
Replaced bake igniter and unit now heats properly
We serviced a
Maytag WAsher
Near Churchville, NY 14428
JK
Job Details: 10/21/2024
Agitator hub bad and will need to be replaced. Replaced ran through calibration mode and service mode all is running good.
We serviced a
Kenmore Oven
Near Rochester, NY 14626
Cristian
Job Details: 10/21/2024
Will need Control board customer will get a new unit
We serviced a
LG Refrigerator
Near Rochester, NY 14618
Derek
Job Details: 10/18/2024
Needs evap motor and defrost sensor. The back wall was frosted up so I replaced the defrost thermostat. The heater is working and tested good. The evap fan motor was worn out badly and causing the bad vibration in the freezer section.
We serviced a
Bosch Dishwasher
Near Rochester, NY 14624
Cristian
Job Details: 10/18/2024
Repalce water valve tested unit working normal now
We serviced a
Samsung Dryer
Near Hilton, NY 14468
JK
Job Details: 10/18/2024
Heating element bad replaced under parts warranty, ran and tested all components and all are testing good, all is heating and running good.
We serviced a
LG Oven
Near Rochester, NY 14624
JK
Job Details: 10/18/2024
Bake element relay burnt out and will need a new pcb oven assembly.
We serviced a
GE Dishwasher
Near Spencerport, NY 14559
JK
Job Details: 10/18/2024
Ran dishwasher through full service mode and found leak from fan vent holder, tightened vent cover ran and tested all and can find no leaks.
We serviced a
Frigidaire Dishwasher
Near Fairport, NY 14450
Derek
Job Details: 10/18/2024
Touch screen has power coming from the board to the connector it?s not turning on. The door lock isn?t working it?s not locking the tab.
We serviced a
Whirlpool Microwave
Near Webster, NY 14580
Chris
Job Details: 10/18/2024
Unit does not have an option to vent outside and only has recirculating option Cleaned vent filter and vent fan is working- no able to change the operation of the unit
We serviced a
Maytag Washer
Near Penfield, NY 14526
Cristian
Job Details: 10/18/2024
If customer call back will recommend door switch and control board
We serviced a
Whirlpool Refrigertaor
Near Rochester, NY 14610
Cristian
Job Details: 10/18/2024
Replace freezer rail tested unit with customer closing opening normal
We serviced a
Speedqueen Dryer
Near Victor, NY 14564
Derek
Job Details: 10/18/2024
Not the same dryer won?t turn on now. The breaker was tripped. The dryer timer isn?t working correctly it?s not ticking and it?s not moving so it stays at the same time no matter what. Warranty timer replacement. I replaced the timer and it?s working and it shut of when it was supposed to.
We serviced a
Bosch Dishwasher
Near Rochester, NY 14618
Tina
Job Details: 10/18/2024
diverter was leaking and triggering the float switch. a new diverter was installed and the dishwasher was ran for about 20min to make sure there were no more leaks. dishwasher is running without issues.
We serviced a
GE refrigerator
Near Rochester, NY 14604
JK
Job Details: 10/18/2024
Bottom drawer divider causing drawer to hit on back wall, removed divider tested many times had customer staff member test and all is working good.
We serviced a
Amana refrigerator
Near Webster, NY 14580
Chris
Job Details: 10/18/2024
Replaced defrost sensor
We serviced a
Maytag Washer
Near Rochester, NY 14609
Jose D
Job Details: 10/18/2024
The lid lock is faulty and will need to be replaced. I replaced the lid lock, ran and tested, the washer now locks properly and advances into a spin cycle with no issues. The washer passed the diagnostic test, and passed the recalibration test. Cleared all stored error codes.
We serviced a
Frigidaire Refrigerator
Near Webster, NY 14580
Chris
Job Details: 10/18/2024
Replaced icemaker and verified harvest - may take 24 hours to resume proper ice production. Water dispenser is frozen inside door and only correct repair is to replace the complete door - no repair on door at this time
We serviced a
Maytag dryer
Near Irondequoit, NY 14609
Jose R
Job Details: 10/18/2024
Cx had bad coils went ahead and replaced them and now everytime the unit cycles it?s operating with in specs complete
We serviced a
Frigidaire Refrigerator
Near Spencerport, NY 14559
JK
Job Details: 10/18/2024
Checked defrost pattern before installing defrost control and evap now has very little frost pattern now and unit will need to be replaced due to sealed system issue.
We serviced a
LG Washer
Near Penfield, NY 14526
Chris
Job Details: 10/18/2024
Replaced shocks and springs on lg front load washer - basket is now centered and appears to spin well Side kick is appropriate 540-560 plus tax no repair on side kick
We serviced a
Whilrpool Washer
Near Walworth, NY 14568
Chris
Job Details: 10/18/2024
Replaced drain hose and unit checks ok
We serviced a
Whirlpool Washer
Near Scottsville, NY 14546
Jose R
Job Details: 10/18/2024
Cx has a a bad inner and outer drum has a wobble when spinning unit also not detecting the load and goes through the process of draining non stop Cx will have to start exploring there options on a new unit will have to get in contact with vent wizard for long clean vent run complete
We serviced a
frigidaire oven
Near Penfield, NY 14526
Chris
Job Details: 10/18/2024
Replaced bake element and tests ok
We serviced a
GE Dryer
Near Rochester, NY 14610
Jose D
Job Details: 10/18/2024
Installed the dryer gas line, corrected the dryer venting, and leveled the dryer. Ran and tested the dryer, the dryer is working properly.
We serviced a
Kitchenaid Microwave
Near Ontario, NY 14519
Chris
Job Details: 10/18/2024
Kitchenaid range needs new electronic control but parts are discontinued/NLA by the manufacturer and we cannot repair- customer will have to get new range. Kitchen aid microwave needs hood halogen lights and sockets , but the manufacturer discontinued parts as well and are no longer available- we are unable to repair range or microwave
We serviced a
GE Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 10/18/2024
Resistors on the main board are burned so a new board is needed.
We serviced a
Whirlpool Wsaher
Near Fairport, NY 14450
Tina
Job Details: 10/18/2024
Washer agitator was supping super fast while tub was not spinning at all. Agitator plate was stuck so I filled with hot water and let sit for about 15 min then after a few min I was able to get it off. The hub was completely stripped along with the post going into the gear case that the hub went around. Bo5 parts are needed but customer is going to get a new appliance.
We serviced a
Maytag Refrigerator
Near Walworth, NY 14568
Tina
Job Details: 10/18/2024
FF and FZ section were warm. compressor was running but there was no frost on the evaporator so they are out of refrigerant. customer is going to get a new appliance.
We serviced a
LG Dryer
Near Pittsford, NY 14534
Tina
Job Details: 10/18/2024
Dryer was making a banging sound, when I took it apart one of the wheels had a flat part on it causing it to not tumble right. I maintenance kit was installed and inside of dryer was vacuumed out. Front load washer filter was cleaned along with gasket
We serviced a
Kenmore dryer
Near Rochester, NY 14618
Jose R
Job Details: 10/18/2024
Cx has a bad timer where the unit is heating up on certain times on the cycle will be exploring there options and will get back to us if wanting to go along with repair
We serviced a
Kenmore refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 10/18/2024
Seal system issue Low on refrigerant compressor is running and all fans are running .
We serviced a
GE Washer
Near Fairport, NY 14450
Tina
Job Details: 10/18/2024
Tenant used washer 4x before it started to not working again. I hooked up smart HQ and failed the pressure sensor test so a new board is needed and one is being ordered for install 10/18 Installed new board and set the correct personality then hooked up smart HQ and ran the pressure test and it passed. I did a quick wash and it went through all cycles within it issues.
We serviced a
LG Washer
Near Rochester, NY 14624
Jose D
Job Details: 10/18/2024
The washer will not drain on site. The drain pump is faulty and will need to be replaced. I replaced the drain pump, ran and tested, the washer is now draining and working properly.
We serviced a
Maytag Washer
Near Pittsford, NY 14534
Derek
Job Details: 10/18/2024
Needs drum bushing. I replaced the bushing and the machines spins perfect now. The drain pump sounds good and the water is emptied when spin cycle is run.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14609
Jose R
Job Details: 10/18/2024
Cx had a broken belt on dryer that?s the reason for not wanting to spin went ahead and replaced belt now unit is operating with in specs also did a coil clean on fridge due to the drain hose being gunked up and drain hole iced over after doing cleaning unit is draining fine complete
We serviced a
Samsung refrigerator
Near Brighton, NY 14610
Jose R
Job Details: 10/18/2024
Cx has a bad compressor unit does not have a full frost pattern will need to start exploring there options on a brand new unit complete
We serviced a
GE Dryer
Near Rochester, NY 14625
Derek
Job Details: 10/17/2024
I replaced the blown thermal fuse and checked he dryer vent for being clogged. It has good air flow coming out. Ran and tested it the heat is working good. I moved the dryer so the flex hose wasn?t so bound up and has more air flow.
We serviced a
Kenmore Range
Near Rochester, NY 14617
Cristian
Job Details: 10/17/2024
if customer calls back will recommend control board
We serviced a
GE Dryer
Near Rochester, NY 14606
Jose R
Job Details: 10/17/2024
Cx had a bad belt went ahead and replaced belt now unit is operating with in specs
We serviced a
Maytag Dryer
Near Rochester, NY 14610
Jose D
Job Details: 10/17/2024
Squeeking noise on site. The idler weel was seized up. I repaired the issue with the maintenance kit. I ran and tested the dryer, and it's no longer making the noise, and running properly.
We serviced a
Samsung refrigerator
Near Hilton, NY 14468
Cristian
Job Details: 10/17/2024
40 c error code icemaker problem all iced up inside ice box and over filling . Will recommend icemaker #10/20/23 was first time replace Water case assembly # $233.60 Ice tray # 191.60 customer will call Samsung to see if they can help
We serviced a
Kitchenaid Dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details: 10/17/2024
Needs a new sump motor assy. It was barely spraying water out the uppper and middle spray arms.
We serviced a
Samaung Dryer
Near Rochester, NY 14616
Jose D
Job Details: 10/17/2024
The dryer is running automatically even when the display is off, I have to unplug the dryer to make it stop. This symptom indicates the the relay on the main board is getting stuck in place, therefore it can't communicate to turn the dryer off. The main board will need to be replaced to resolve this issue. When the dryer is running, it's still producing good heat.
We serviced a
LG Stove
Near Bergen, NY 14416
JK
Job Details: 10/17/2024
Control display leds are burnt out and will need to be replaced along with LCD. 10-17-24: Replaced display and LCD screen ran and tested all and all is working good.
We serviced a
Samsung Washer
Near Rochester, NY 14618
Jose R
Job Details: 10/17/2024
Cx has a bad inner and outer drum when in a spin mode unit would stay spinning and adding time when spinning drum manually would would wobble Cx will have to start exploring there options on a new unit
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Tina
Job Details: 10/17/2024
dispenser won?t stay on just water when chosen that and ice stays lit and only ice comes out and it switches between them randomly. a new dispenser was order but it?s out of stock and once we get it in we will come back and install. do not charge trip fee
We serviced a
GE WAsher
Near East Rochester, NY 14445
Tina
Job Details: 10/17/2024
Customer stated washer makes the lid lock sound over and over and there was an unactive lid lock fault code in SmartHQ. While in smart HQ I tested all parts of washer and everything worked without issues. I cleared old error then had customer throw in a load of wash and start it how she usually would and it started and wen through a complete wash without any issues. After it was done I hooked Smart HQ up again to make sure there were no error codes and given wash and there were not any. Washer is working without issues.