Near Fairport, New York 14450
Cristian
Job Details:
05/07/2026
Booked via Scheduling Pro: Customer Name: Justin Downes Time slot requested: Thu, May 7 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: SAMSUNG Additional Details: We believe the igniter is not working properly. Takes a very long time to get to temp, faint gas smell at times and this evening a “whush” sound. Issues for a few months. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:
We serviced a
Whirlpool Dryer
Near Webster, New York 14580
Chris
Job Details:
05/07/2026
Handle replacement
Near Webster, New York 14580
Chris
Job Details:
05/07/2026
Summary: Dryer vent cleaning Date/Time: 05/07/26 12-5 Who to call for dispatch: Janette
We serviced a
Whirlpool Refrigerator
Near Webster, New York 14580
Chris
Job Details:
05/07/2026
Summary: 2X Whirlpool Refrigerator is making a rattling noiseWhirlpool Dishwasher a piece of the gasket broke off and the door is not moving too easily Date/Time: 05/07/26 12-5 Who to call for dispatch: Patricia
We serviced a
Kenmore Oven/Stove Top
Near Fairport, New York 14450
Chris
Job Details:
05/07/2026
Issue: Older kenmore oven, tried replacing element and now not powering on Day/Date/Time: Who to call for dispatch:
We serviced a
Kenmore Refrigerator
Model 795.73133.410
Near Victor, New York 14564
Chris
Job Details:
05/07/2026
Issue: Freezer is not cooling Day/Date/Time: 05/07/26 Who to call for dispatch: Louise
We serviced a
LG Washer
Model WKGX201H
Near Webster, New York 14580
Chris
Job Details:
05/07/2026
Issue: Wash Tower U5 Error Code *30 minute heads up call* Day/Date/Time: 05/07/26 8-12 Who to call for dispatch: Pat
We serviced a
Whirlpool Dishwasher
Model WDT970SAKV
Near Buffalo, New York 14226
Tina
Job Details:
05/06/2026
Issue: *RETURN* not draining properly and small leaking F8E4 Error Code Day/Date/Time: 05/06/26 8-12 Who to call for dispatch: Mark
We serviced a
Speed Queen Dryer
Near Buffalo, New York 14221
Tina
Job Details:
05/06/2026
Issue: dryer vent keeps falling off Day/Date/Time: 5/6 morning Who to call for dispatch: colleen 716-289-3846
We serviced a
LG Washer
Model wm3998hba
Near Buffalo, New York 14221
Tina
Job Details:
05/06/2026
Issue: All in one was not powering on Day/Date/Time:050626 8-12 Who to call for dispatch: (716) 861-0121
We serviced a
Amana Refrigerator
Near Fairport, New York 14450
Steve O
Job Details:
05/06/2026
In the garage Issue: Freezer is building up ice and the fridge is not cooling Day/Date/Time: Who to call for dispatch: Shelly Daigler (347) 986-8958
We serviced a
LG Refrigerator
Near Webster, New York 14580
Steve O
Job Details:
05/06/2026
Issue: making loud noise Day/Date/Time: 5/6 afternoon Who to call for dispatch: margaret 585-217-6801
We serviced a
LG Dryer
Near Pittsford, New York 14534
Steve O
Job Details:
05/06/2026
Issue: Not heating Day/Date/Time:050626 8-12 Who to call for dispatch: 585) 734-8172
We serviced a
KitchenAid Dishwasher
Near Pittsford, New York 14534
Steve O
Job Details:
05/06/2026
Issue: won't start Day/Date/Time: 5/6 morning Who to call for dispatch: mary elizabeth 585-582-2995
Near Henrietta, New York 14467
Steve
Job Details:
05/06/2026
Sold Work.after 3pm
We serviced a
Kenmore Oven/Stove Top
Near Rochester, New York 14626
Steve
Job Details:
05/06/2026
Issue: Oven started beeping and now the control panel is not turning on and the burners are not light Day/Date/Time: 050626 Who to call for dispatch: (585) 330-6615
Near Brockport, New York 14420
Steve
Job Details:
05/06/2026
Sold Work.AGITATOR BASE HYBRID ASSEMBLY install
We serviced a
Whirlpool Washer
Near Buffalo, New York 14216
Samuel
Job Details:
05/06/2026
Issue: not dispensing Day/Date/Time: 5/6 morning Who to call for dispatch: son 716-866-4307
Near Buffalo, New York 14228
Sam
Job Details:
05/06/2026
sold work marcone eta monday 5/4after 2pm
We serviced a
LG Oven/Stove Top
Near Buffalo, New York 14217
Sam
Job Details:
05/06/2026
Summary:F9 Error Code Broiler is not working Date/Time: 05/06/26 12-5 Who to call for dispatch: Julie
We serviced a
Samsung Refrigerator
Near Buffalo, New York 14221
Sam
Job Details:
05/06/2026
Issue: ice maker is not making ice RF28R7201SR Day/Date/Time: 050626 8-12 Who to call for dispatch: (716) 465-7079
Near Bergen, New York 14416
Sam
Job Details:
05/06/2026
sold work marcone eta monday 5/4
We serviced a
Whirlpool Refrigerator
Near Orchard Park, New York 14127
Mike
Job Details:
05/06/2026
Issue: Ice maker got too hot Day/Date/Time: 05/06/26 12-5 Who to call for dispatch: Al
We serviced a
GE Refrigerator
Near Buffalo, New York 14225
Mike
Job Details:
05/06/2026
Issue: Not cooling Day/Date/Time:050626 12-5 Who to call for dispatch: (585) 300-9246
Near Buffalo, New York 14227
Mike
Job Details:
05/06/2026
Issue: dryer- GE push to start button is broken, fridge- maytag water is pooling at bottom of the fridge 30$ coupon and waived 2nd appliance Day/Date/Time: 5/6 afternoon Who to call for dispatch: david cell
We serviced a
Whirlpool Appliance Install
Near Cheektowaga, New York 14227
Mike
Job Details:
05/06/2026
Details: Needs new gas dryer hooked up Day/Date/Time: 05/06/26 8-12 Who to call for dispatch: Amanda
We serviced a
GE Washer
Near Buffalo, New York 14206
Mike
Job Details:
05/06/2026
fills and then stops 5/6 morningcarolyn 440-539-1340
We serviced a
Amana Oven/Stove Top
Near Buffalo, New York 14210
Mike
Job Details:
05/06/2026
Issue: Not heating up Date/Time: 05/06/26 8-12Who to call for dispatch: Steven
We serviced a
Samsung Refrigerator
Model RF28JBED8SR
Near Rochester, New York 14612
Jose R
Job Details:
05/06/2026
Issue: icemaker not working Day/Date/Time: 5/6 afternoon Who to call for dispatch: michael 585-626-2800
We serviced a
Whirlpool Washer
Near Rochester, New York 14624
Jose R
Job Details:
05/06/2026
Issue: not filling or going through cycles Day/Date/Time: 5/6 morning Who to call for dispatch: john 585-261-7425
Near Rochester, New York 14624
Jose D
Job Details:
05/06/2026
Sold Work. VALVE WATER
We serviced a
Whirlpool Washer
Near Rochester, New York 14623
Jose D
Job Details:
05/06/2026
Summary: Not spinning or draining Date/Time: 05/06/26 8-12 Who to call for dispatch: Cameron
We serviced a
GE Refrigerator
Near Buffalo, New York 14226
Jamie
Job Details:
05/06/2026
Issue: Not cooling in the fridge section Day/Date/Time: 050626 2-5 Who to call for dispatch: (716) 374-1139
We serviced a
GE Washer
Near Buffalo, New York 14226
Jamie
Job Details:
05/06/2026
Issue: Not draining Day/Date/Time:050626 12-5 Who to call for dispatch: (716) 418-2111
We serviced a
Samsung Washer
Near Buffalo, New York 14226
Jamie
Job Details:
05/06/2026
Issue: Unbalanced and dryer vent cleaning Day/Date/Time: 05/06/26 8-12 Who to call for dispatch: Lutitia
We serviced a
GE Washer
Near Buffalo, New York 14226
Jamie
Job Details:
05/06/2026
Issue: Not starting the cycle Day/Date/Time: 05/06/26 8-12 Who to call for dispatch: Shri
We serviced a
GE Dishwasher
Near Lancaster, New York 14086
Jamie
Job Details:
05/06/2026
Issue: leaking GDT655SMJ5ES Day/Date/Time: 5/6 morning Who to call for dispatch: chris 860-581-3400
We serviced a
Kenmore Refrigerator
Near Irondequoit, New York 14609
Dustin
Job Details:
05/06/2026
Issue: Right hand door makes a grinding sound and is not sitting right Whirlpool Microwave Light bulb issue Day/Date/Time:050126 Who to call for dispatch: (585) 721-8069
Near Ontario, New York 14519
Dustin
Job Details:
05/06/2026
Booked via Scheduling Pro: Customer Name: Connie Porcelli Time slot requested: Wed, May 6 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Whirlpool Additional Details: My icemaker is leaking water down the front of my refrigerator Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Membership interested: Home Comfort Plan Job Type Summary: Issue: Day/Date/Time: 05/06/026 After 1PM Who to call for dispatch: Connie
We serviced a
LG Washer
Near Fairport, New York 14450
Dustin
Job Details:
05/06/2026
Issue: RECALL...IE Error code on washer Day/Date/Time: Who to call for dispatch:
We serviced a
Frigidaire Dishwasher
Near Victor, New York 14564
Derek
Job Details:
05/06/2026
Issue: Dishwasher needs to be cleaned out Dryer vent cleaning Day/Date/Time: 05/04/26 12-5 Who to call for dispatch: Rob
We serviced a
Whirlpool Refrigerator
Near Macedon, New York 14502
Derek
Job Details:
05/06/2026
Issue: not cooling Day/Date/Time: 5/6 morning Who to call for dispatch: roy 585-509-4658
We serviced a
GE Oven/Stove Top
Near Macedon, New York 14502
Derek
Job Details:
05/06/2026
Issue: giving off a gas Smell Day/Date/Time: 050426 Who to call for dispatch: Pam Miner (585) 645-5918
We serviced a
Maytag Dishwasher
Near Rochester, New York 14624
Dave
Job Details:
05/06/2026
Issue: Start button has sunken in and is not started Day/Date/Time: 050626 12-5 Who to call for dispatch: (585) 500-5110
We serviced a
Samsung Refrigerator
Near Rochester, New York 14626
Dave
Job Details:
05/06/2026
Sold Work.
We serviced a
Amana Refrigerator
Near Penfield, New York 14526
Cristian
Job Details:
05/06/2026
Issue: freezer frosting Day/Date/Time: 5/6 afternoon Who to call for dispatch: eileen 585-223-0814
Near Penfield, New York 14526
Cristian
Job Details:
05/06/2026
Summary: Dryer Vent Cleaning Date/Time: 05/06/26 12-5 Who to call for dispatch: Margaret
We serviced a
GE Dishwasher
Near Rochester, New York 14612
Cristian
Job Details:
05/06/2026
Issue: Not getting through the run Error code pops up for the drain Day/Date/Time:050626 8-12 Who to call for dispatch: (585) 280-0682
We serviced a
Samsung Washer
Near Spencerport, New York 14559
Cristian
Job Details:
05/06/2026
Issue: Not going through Spin cycle it will start but stops once it knocks Day/Date/Time:8-10 Who to call for dispatch: Mike Genzken (585) 734-3219
We serviced a
Whirlpool Dishwasher
Near Ontario, New York 14519
Chris
Job Details:
05/06/2026
Issue: Leaking water unsure from where Day/Date/Time:050626 8-12 Who to call for dispatch:
We serviced a
Maytag Washer
Near Webster, New York 14580
Chris
Job Details:
05/06/2026
10 yrs old Issue: Clothes are coming out very wet Day/Date/Time:050626 8-12 Who to call for dispatch: Debbie Smith (14580) (585) 752-9492
We serviced a
Frigidaire Dryer
Near Webster, New York 14580
Chris
Job Details:
05/06/2026
Issue: Dryer not heating. They think it is the heating element and they have the part Day/Date/Time: 05/06/26 8-12 Who to call for dispatch: Maria or Cassidy Cell
Near Buffalo, New York 14228
Tina
Job Details:
05/05/2026
Issue: not heatingtina recall Day/Date/Time: 5/5 afternoon Who to call for dispatch: 716-444-5688
We serviced a
GE Washer
Near Depew, New York 14043
Tina
Job Details:
05/05/2026
Issue: Customer thinks a belt is broken Day/Date/Time: 05/05/26 12-5 Who to call for dispatch: Jack
We serviced a
LG Dryer
Near Orchard Park, New York 14127
Tina
Job Details:
05/05/2026
Issue: squeaking noise Day/Date/Time: 5/5 afternoon Who to call for dispatch: mike 716-583-9432
We serviced a
Whirlpool Dryer
Near Lackawanna, New York 14218
Tina
Job Details:
05/05/2026
Issue: Not heating and gives off a smell of gas Model #lgq7030kq1 Day/Date/Time: 050526 8-12 Who to call for dispatch: (716) 680-0123
We serviced a
Maytag Oven/Stove Top
Model MGR6600PZ0
Near Buffalo, New York 14225
Tina
Job Details:
05/05/2026
burner not lighting5/5 morninglowell 716-361-5817
We serviced a
LG Refrigerator
Near Hamburg, New York 14075
Tina
Job Details:
05/05/2026
Issue: no cool - customer is aware of lg issue 795-75043.610 Day/Date/Time: 5/ 5 first call Who to call for dispatch: james cell
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Steve O
Job Details:
05/05/2026
AFTER 3...Issue: top load washer making noise Day/Date/Time: Who to call for dispatch:
We serviced a
Maytag Dryer
Near Webster, New York 14580
Steve O
Job Details:
05/05/2026
Issue: Makes a loud Day/Date/Time:1230-3 Who to call for dispatch: (585) 265-3606
We serviced a
Bosch Dishwasher
Near Pittsford, New York 14534
Steve O
Job Details:
05/05/2026
showing error 2:10 with auto wash blinking. 5/5 early afternoon before 2 pm sarah 267-491-4466
Near Rochester, New York 14612
Steve
Job Details:
05/05/2026
Sold Work.
Near Rochester, New York 14624
Steve
Job Details:
05/05/2026
Sold Work.
Near Buffalo, New York 14220
Samuel
Job Details:
05/05/2026
sold work vv
We serviced a
Amana Dryer
Near Buffalo, New York 14214
Samuel
Job Details:
05/05/2026
Issue: Would like a belt put on cannot do it them self customer has a replacement belt on site Day/Date/Time: 050426 1-5 Who to call for dispatch: (716) 598-5450
We serviced a
Whirlpool Oven/Stove Top
Near Clarence, New York 14031
Samuel
Job Details:
05/05/2026
Upper apartment Issue: oven not heating Day/Date/Time: 050526 Who to call for dispatch: Elissa Douglas (716) 706-3100
We serviced a
Maytag Dryer
Near Buffalo, New York 14223
Samuel
Job Details:
05/05/2026
Issue: not spinning Day/Date/Time: 5/5 morning Who to call for dispatch: molly 716-310-1572
Near Buffalo, New York 14215
Samuel
Job Details:
05/05/2026
sold work marcone eta monday 5/4
We serviced a
Jenn-Air Oven/Stove Top
Near Clarence Center, New York 14032
Sam
Job Details:
05/05/2026
Issue: displaying errorcode Day/Date/Time: 5/5 afternoon Who to call for dispatch: ben 716-830-8989
Near Williamsville, New York 14221
Sam
Job Details:
05/05/2026
part was defective new eta monday 5/4
We serviced a
Whirlpool Washer
Near Cheektowaga, New York 14225
Mike
Job Details:
05/05/2026
Issue: not going from drain cycle to spin cycle Day/Date/Time: 5/5 late afternoon after 3:30 Who to call for dispatch: anthony 716-909-3321
We serviced a
Whirlpool Refrigerator
Near Buffalo, New York 14219
Mike
Job Details:
05/05/2026
Summary: Whirlpool double door refrigerator not cooling. Freezer is running but not cold, ice cream soft, not reaching proper temperature. date: 5/5 afternoon call: teressa
Near Buffalo, New York 14221
Mike
Job Details:
05/05/2026
Booked via Scheduling Pro: Customer Name: Michael Rose Time slot requested: Tue, May 5 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: Whirlpool WEE745H0FS0 Additional Details: When preheating electric oven it made a bang noise. Baking temp won't go beyond 370 degrees unless broiler is turned on. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:
We serviced a
LG Dishwasher
Near Buffalo, New York 14213
Mike
Job Details:
05/05/2026
Issue: still not working jamie recall Day/Date/Time: 5/5 morning Who to call for dispatch: jasmete 716-622-4647
Near Buffalo, New York 14221
Mike
Job Details:
05/05/2026
sold work marcone eta monday 5/4
We serviced a
Maytag Washer
Near Fairport, New York 14450
Jose R
Job Details:
05/05/2026
Summary: Not spinning properly Date/Time: 05/05/26 12-5 Who to call for dispatch: Rita
We serviced a
Frigidaire Refrigerator
Near East Rochester, New York 14445
Jose R
Job Details:
05/05/2026
Issue: Water and ice dispenser is leaking Day/Date/Time: 05/05/26 8-12 Who to call for dispatch: Summer
We serviced a
Samsung Dishwasher
Near Rochester, New York 14626
Jose D
Job Details:
05/05/2026
Issue: Leaking down in to the basement behind the dishwasher DW8OR506 Day/Date/Time:050526 12-5 Who to call for dispatch: (585) 794-1235
We serviced a
Samsung Dryer
Near Bergen, New York 14416
JK
Job Details:
05/05/2026
Issue: Not heating and dryer vent cleaning Day/Date/Time: 05/05/26 8-12 Who to call for dispatch: Sue
We serviced a
Samsung Refrigerator
Near Webster, New York 14580
Dustin
Job Details:
05/05/2026
MULTIPLE...Issue: Samsung icemaker not working and issue with washer and dryer, both not starting up and staying on Day/Date/Time: Who to call for dispatch:
We serviced a
KitchenAid Oven/Stove Top
Near Webster, New York 14580
Dustin
Job Details:
05/05/2026
Issue: Double oven smaller of the two is not heating Day/Date/Time: 05/05/26 8-12 Who to call for dispatch: Kyle
Near Rochester, New York 14609
Dustin
Job Details:
05/05/2026
Time slot requested: Tue, May 5, 8 AM - 12:30 PM Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Maytag MVWC425BW1 Is this a stacked unit?: No Who to call for dispatch: Clay cell
Near Rochester, New York 14622
Dustin
Job Details:
05/05/2026
Issue: dishes arnt getting clean Day/Date/Time: 5/5 morn Who to call for dispatch: jen
We serviced a
GE Dryer
Near Fairport, New York 14450
Derek
Job Details:
05/05/2026
Issue: making loud metal scraping noise Day/Date/Time: 5/5 afternoon Who to call for dispatch: 315-573-6088
We serviced a
Samsung Refrigerator
Near Victor, New York 14564
Derek
Job Details:
05/05/2026
Issue: drain issue Day/Date/Time: 5/5 afternoon Who to call for dispatch: benny 315-830-4982
We serviced a
Whirlpool Oven/Stove Top
Model W0ES5030LZ01
Near Farmington, New York 14425
Derek
Job Details:
05/05/2026
Issue: not powering on wall oven door locked Day/Date/Time:050526 8-12 Who to call for dispatch: John (585) 500-5774
We serviced a
Frigidaire Dryer
Near Fairport, New York 14450
Derek
Job Details:
05/05/2026
Sold Work. Loud metal in metal noise from the dryer. Needs new drum felts and roller maintenance kit.
We serviced a
GE Refrigerator
Model GNE27JYMKFFS
Near Macedon, New York 14502
Derek
Job Details:
05/05/2026
Summary: Not cooling Date/Time: 05/05/26 8-12 Who to call for dispatch: Ray
Near Rochester, New York 14612
Dave
Job Details:
05/05/2026
Sold Work.
Near Webster, New York 14580
Dave
Job Details:
05/05/2026
Recall warranty part install
Near Rochester, New York 14624
Dave
Job Details:
05/05/2026
Issue: recall icemaker still not working Day/Date/Time: 5/5 afternoon Who to call for dispatch: linda 585-732-8256
We serviced a
LG Dishwasher
Near Brockport, New York 14420
Dave
Job Details:
05/05/2026
Issue: Door is not closing correctly they have to slam the door Day/Date/Time:050526 Who to call for dispatch: (607) 423-2495
Near Rochester, New York 14612
Dave
Job Details:
05/05/2026
Issue: 2 washers not turning on and 2 dryers not drying properly Day/Date/Time: 5/5 morning Who to call for dispatch: 585-621-3100
Near Rochester, New York 14626
Dave
Job Details:
05/05/2026
Issue: ice maker is making a strange sound like some thing is stuck would like it check Day/Date/Time: Who to call for dispatch:
We serviced a
Frigidaire Oven/Stove Top
Near Rochester, New York 14612
Cristian
Job Details:
05/05/2026
Issue: Frigidaire electric oven not heating modelno. is GCRE3060AFF Day/Date/Time: Who to call for dispatch:
Near Rochester, New York 14626
Cristian
Job Details:
05/05/2026
Booked via Scheduling Pro: Customer Name: Anthony Buduson Time slot requested: Tue, May 5 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: Whirlpool Additional Details: Unit has power put interference does not respond and wall ovens do not heat Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:
We serviced a
Amana Washer
Model NTW4519JW2
Near Rochester, New York 14612
Cristian
Job Details:
05/05/2026
Issue: not turning off Day/Date/Time: 5/5 morning Who to call for dispatch: william 585-227-6025
Near Rochester, New York 14612
Cristian
Job Details:
05/05/2026
Booked via Scheduling Pro: Customer Name: Bill Blanchard Time slot requested: Tue, May 5 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: Whirlpool Additional Details: Dishwasher runs and filters have been cleaned but no water sprays Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:
We serviced a
Frigidaire Freezer
Model FFFU13F2VW
Near Webster, New York 14580
Chris
Job Details:
05/05/2026
Issue: not freezing Day/Date/Time: 5/5 afternoon Who to call for dispatch: steve 585-750-8145
We serviced a
GE Dishwasher
Near Hilton, New York 14468
Chris
Job Details:
05/05/2026
Issue: RECALL...Dishwasher not heating, board installed back in 12-25 Day/Date/Time: Who to call for dispatch: