We serviced a
Samsung Oven
Near Webster, NY 14580
Chris
Job Details: 02/27/2024
Control was non responsive- reset and unit started working If problem returns would recommend new control and touch pad but parts appear NLA and we will be unable to repair
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14617
Jose D
Job Details: 02/27/2024
The washer door boot seal has a rip in it and will need to be replaced.
We serviced a
Samsung Dryer
Near Rochester, NY 14626
Cristian
Job Details: 02/27/2024
Customer education on moisture sensor there was a piece of bounce towel on the sensor causing it to shut off running unit with wet clothing to confirm unit ran fine .
We serviced a
kenmore dryer
Near Fairport, NY 14450
Jose D
Job Details: 02/27/2024
No heat on site. The thermal fuse did not pass the continuity test. I replaced the thermal fuse, ran and tested, the dryer now has heat and is working properly.
We serviced a
GE WASHER
Near Fairport, NY 14450
Jose D
Job Details: 02/27/2024
The washer had error codes for the pressure sensor and the lid lock. Inspected the pressure sensor and found no issues. I replaced the lid lock, ran a full speed wash cycle, and the washer completed the whole cycle with no issues.
We serviced a
Magic Chef dryer
Near Rochester, NY 14613
Tina
Job Details: 02/27/2024
2/27 dryer is heating she said that cloths come out damp, I tested all components and everything is good. Element is good and turned bright red when running. Timer is t available any long. Venting is good. Customer is going to use till it breaks and she then get a new one.
We serviced a
Maytag Washer
Near East Rochester, NY 14445
Tina
Job Details: 02/26/2024
Washer: washer has and unbalanced error, lid lock error and motor error. I put in service mode and it went thru all cycles without issues. Ran a load while I worked on dryer and there is no apparent issues. Customers says he has an extra washer if this one ends up breaking and doesn?t want to fix it. Dryer: lint trap was clogged so that was cleaned out all components were tested and all were good. A new maintenance kit was installed and dryer is heating and running without issues.
We serviced a
GE refrigerator
Near Rochester, NY 14610
Chris
Job Details: 02/26/2024
Replaced defrost heater assembly kit and icemaker. Unit appears ok may take 24 hours to reach temperature and cycle properly
We serviced a
Kenmore wahser
Near Rochester, NY 14609
Jose D
Job Details: 02/26/2024
The washer needs a new lid switch. The washer also needs all new springs since the tub can no longer stay centered. The washer is 27 years old, therefore the customer will weigh there options out.
We serviced a
ge refrigerator
Near Victor, NY 14564
Derek
Job Details: 02/26/2024
Needs main board. In the display it was flashing 00 00 which usually means there is a software issues or something else. I pulled the fridge out and the compressor wasn?t coming on. It had no power coming out of the main board to the compressor control board. I could hear the fans in the fridge trying to run. I checked the board and it had low power coming out to circuits. I replaced the main board, and the refrigerator is running now. The compressor kicked on and the fans are at full speed.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14610
Jose R
Job Details: 02/26/2024
Customer complaint was that the unit would not go into a spin mode when diagnosing unit notice the belt and idler was broken off went ahead and replaced maintenance kit and cleaned the inside of unit and now it?s operating with in specs complete
We serviced a
Kenmore Dishwasher
Near Rochester, NY 14622
Jose D
Job Details: 02/26/2024
There was a clogg from the drain hose going into the garbage disposal. Removed the clogg but the water still won't drain out. The dishwasher needs a new drain pump. I replaced the drain pump, ran and tested, the dishwasher now drains properly.
We serviced a
Whurlpool Washer
Near Hilton, NY 14468
Jose D
Job Details: 02/26/2024
The washer won't go into cycle because the compacitor is blown, with grey liquid coming out of it. The compacitor will need to be replaced. I replaced the compacitor, ran and tested, the washer now agitates and goes into a spin cycle, the washer is now working properly. Advised to not overload the washer.
We serviced a
whirlpool refrigerator
Near Irondequoit, NY 14617
Jose R
Job Details: 02/26/2024
Customer complaint was that there was a chemical smell coming from the fridge when diagnosing unit notice the operation of the unit comes from the freezer took apart freezer and confirmed that there is a full frost pattern fan is spinning and that the damper is opening and closing and heater bar is working as well could not replicate any chemical smell but the unit is operating with in specs.
We serviced a
Hisne dishwasher
Near Rochester, NY 14615
Chris
Job Details: 02/26/2024
Cleared pressure sensor port and sump area Unit started running if problem returns needs new pressure sensor Estimate approx 160-180 plus tax would be due to replace
We serviced a
kenmore dryer
Near Rochester, NY 14624
Jose R
Job Details: 02/26/2024
Customer complaint was that the unit was not heating up when diagnosing unit notice that customer has a bad thermal fuse went ahead and replace fuse now unit is operating with in specs
We serviced a
samsung dryer
Near Fairport, NY 14450
Jose R
Job Details: 02/26/2024
Customer complaint was that the unit was making a loud noise during its operation when diagnosing unit notice that there was a nail cutter inside of the motor making it make a loud noise and also idler was bad on the u it as well went ahead and replaced idler cleaned inside and took out nail clipper now unit is operating with in specs
We serviced a
bosch dishwasher
Near North Chili, NY 14514
JK
Job Details: 02/26/2024
Dispenser silinoid fell out of holder due to a design flaw, put back in ran and tested all is working good if problem returns will need new dispenser.
We serviced a
Bosch dishwasher
Near Irondequoit, NY 14617
Jose R
Job Details: 02/26/2024
Customer complaint was that the unit was not level again went ahead and leveled u it one more time now unit operating with in specs
We serviced a
Samsung Microwave
Near Victor, NY 14564
Derek
Job Details: 02/26/2024
Needs a new magnetron
We serviced a
Dryer Dryer
Near Victor, NY 14564
Derek
Job Details: 02/26/2024
No heat due to the nut backed off of the fan. I put the nut back on with thread lock and tightened with my impact gun. Ran and tested good.
We serviced a
ge refrigerator
Near Rochester, NY 14606
JK
Job Details: 02/26/2024
Refrigerator Temperatures are running normal temperatures are 0? FR 36? FF turned FR down to -1? when unit goes into defrost mode the ice in bucket melts normal amounts due to ambient temperatures rise suggested turning unit freezer down and monitor.
We serviced a
Whirlpool Fridge
Near Rochester, NY 14625
Cristian
Job Details: 02/26/2024
Replace door switch unit working normal now wait 24 hours for proper cooling
We serviced a
Unsure Oven
Near Macedon, NY 14502
Tina
Job Details: 02/26/2024
Customer said when she tried to use the oven over the weekend she would turned it on and just hear a clicking sound and then would smell gas but it would not heat up. When I got here it turned right on and I did the high lows and the avg temp is 356? Turned on and off multiple times to make sure it was still working and there was no issue
We serviced a
whirlpool refrigerator
Near Rochester, NY 14615
JK
Job Details: 02/26/2024
Garbage disposal stuck due to non use unstuck and ran ice through to clean all is running good.adviced customer to cycle disposal a few times a week even if nothing to go into. Refrigerator rail screw came loose causing door slide to not go all the way back relocated the screw tested all and all is closing and working good.
We serviced a
Kenmore Dryer
Near Rochester, NY 14613
Cristian
Job Details: 02/26/2024
Customer education on lint trap and vent clean unit is working heating fine .
We serviced a
amana dishwasher
Near Rochester, NY 14612
Jose R
Job Details: 02/26/2024
Customer complaint was that the unit would intermittently spit a error code for a no drain and a clogged line when diagnosing unit notice customer had 3 lines that go into her disposal which is causing the issue inform customer that if she can get a carpenter to drill a hole into the unit there won?t be any needs for any additional lines and the one drain line can go straight into the disposal
We serviced a
Frigidaire Washer
Near Fairport, NY 14450
Tina
Job Details: 02/26/2024
Washer has an E9F error code which is communication error for the control board. Washer is 13 years old. Customer is going to get a new appliance
We serviced a
whirlpool refrigerator
Near Rochester, NY 14609
JK
Job Details: 02/26/2024
Refrigerator has a sealed system issue and causing speratic frosting pattern unit will need to be replaced.
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Chris
Job Details: 02/26/2024
Frigidaire refrigerator was unplugged apon arrival - plugged in and unit started cooling Will need to run for 24 hours to diagnose farther, appears to be a low gas issue if problem persists. Whirlpool refrigerator in kitchen was to temp apon arrival 38-40* in ff and 0-5* in fz no visible frost or defrost issue at this time all operations test normal today. Replaced defective water inlet valve and main control on dishwasher - let unit run and test ok
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 02/26/2024
Replaced freezer light
We serviced a
amana dryer
Near Pittsford, NY 14534
Cristian
Job Details: 02/26/2024
Replace handle unit opens normal now .
We serviced a
Ge refrigerator
Near Rochester, NY 14624
Cristian
Job Details: 02/26/2024
Seal system issue no full frost pattern .
We serviced a
Samsung Dryer
Near Rochester, NY 14622
Jose D
Job Details: 02/26/2024
Drying making a noise on site. The idler is cracked and will need to be replaced. I replaced the idler, ran and tested, the dryer no longer makes any noises.
We serviced a
Whirlpool Freezer
Near Fairport, NY 14450
Tina
Job Details: 02/26/2024
Customer already defrosted freezer last night and it was working without issues. Tested temp sensor and heater and both are working without issues. He stated that sometimes it gets stuck in defrost mode. A new board is needed. He is going to call us back if he wants to get this fixed. A estimate has been emailed to him. Part will be in notes
We serviced a
frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details: 02/26/2024
Reset door rails so they close square If unit jumps off track again needs door rails replaced. Just parts are approx 400.00 plus tax No farther repair at this time- homeowner not present at time of service was told bill would be emailed
We serviced a
Samsung Oven
Near Rochester, NY 14626
Cristian
Job Details: 02/26/2024
Reattached door back everything is good now .
We serviced a
frigidaire Range
Near Penfield, NY 14526
Cristian
Job Details: 02/26/2024
Customer going to think about the repair because they have other issues .
We serviced a
Electrolux Washer
Near Fairport, NY 14450
Tina
Job Details: 02/23/2024
Customer stated there was a pool of water on the floor a few days ago. I took back off washer and ran it and notice the leak coming from the front so I took apart washer and all the hoses wrote good and leak was coming from outer tub. This washer is 16 years old a customer is going to get a new one.
We serviced a
Maytag Oven
Near Fairport, NY 14450
Tina
Job Details: 02/23/2024
Short in power cord. Need terminal block and 3 prong power cord. 2/23 installed new power cord and spliced the hot wire to the new terminal block. Tested cook top burners along with bake and broil and all are working without issues.
We serviced a
KENMORE WASHER
Near Pittsford, NY 14534
Jose R
Job Details: 02/23/2024
Customer complaint was that the washer was leaking when not even in use when diagnosing unit seen that the 3 and 1 inlet valve was leaking went ahead and replaced valve now unit is operating with in specs also did a vent cleaning on dryer to make sure unit is venting properly which it is complete
We serviced a
Frigidaire Dishwasher
Near Penfield, NY 14526
Chris
Job Details: 02/23/2024
Replaced water level sensor and verified proper operation
We serviced a
frigidaire Washer
Near Irondequoit, NY 14609
Jose R
Job Details: 02/23/2024
Customer complaint was that the unit would not go into a spin mode mode when diagnosing unit noticed that the control board will power off with 7 mins left in the display and just cut off if customer wants to go along with any repair would start off with the control panel
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 02/23/2024
Installed new control assy which was covered under warranty.
We serviced a
LG range
Near East Rochester, NY 14445
Jose D
Job Details: 02/23/2024
The oven knob broke off the control board support. Both will need to be replaced. I replaced the control knob support, ran and tested, the knob is now working properly.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14609
Jose R
Job Details: 02/23/2024
Replaced capacitor now unit is operating with in specs complete
We serviced a
GE Oven
Near Rochester, NY 14616
Cristian
Job Details: 02/23/2024
Replace igniter tested unit heating Normal now .
We serviced a
Ge Washer
Near Macedon, NY 14502
Tina
Job Details: 02/23/2024
Washer needs a clutch assy and mode shifter. Due to the, putting money in a few months ago and it being 7 years old they decided to get a new washer.
We serviced a
Kitchenaid Refrigerator
Near Rochester, NY 14616
Jose R
Job Details: 02/23/2024
Customer water line was leaking could not find manufacturer line went ahead and did a modification with the line unit was still trickling out the filter portion went ahead and put everything back and turned off the water line to home and customer will be exploring there options on a new unit complete
We serviced a
Whirlpool Dryer
Near Rochester, NY 14626
Jose D
Job Details: 02/23/2024
Dryer vent cleaning. Soft air flow coming from the outside vent. The airflow now feels normal after the vent cleaning.
We serviced a
GE Washer
Near Rochester, NY 14616
Jose R
Job Details: 02/23/2024
Customer complaint was that the unit would not complete a cycle and would just shut off when diagnosing unit did not replicate any issue went ahead and educated customer that it could be a miscommunication issue which could be leading towards the board or inverter customer stated she will monitor it and run a load and if issue happens again will be exploring there options on a new One
We serviced a
Kenmore Washer
Near Penfield, NY 14526
Chris
Job Details: 02/23/2024
Cold inlet hose shakes when cold valve is energized Checked valve and appears to be operating properly- recommend water hammer set if customer wants to try and tame the water down Kenmore Model 11026852501 No repair at this time
We serviced a
Samsung Dryer
Near Webster, NY 14580
Chris
Job Details: 02/23/2024
Replaced gas valve coils and unit heats well
We serviced a
bosch dishwaser
Near Rochester, NY 14625
Chris
Job Details: 02/23/2024
Replaced faulty water inlet valve with new inlet valve and checks ok
We serviced a
Lg Dishwasher
Near Ontario, NY 14519
Chris
Job Details: 02/23/2024
Apt C Appears to have an electronic issue Original parts are NLA and replacement parts kit comes with wiring harness and all Just parts are 515.00 plus tax Labor 75-100 plus tax No repair at this time Called Misty with approx estimate
We serviced a
Kenmore Dishwasher
Near Pittsford, NY 14534
Jose D
Job Details: 02/23/2024
Water is pooling out from both front corners of the door. The lower wash arm is starting to come apart in the middle, which can result in the wash arm to not work properly. I Would recommend to replaced the wash arm.
We serviced a
Kenmore Dryer
Near Rochester, NY 14623
Cristian
Job Details: 02/23/2024
Replace thermo fuse tested unit working normal now
We serviced a
GE dishwasher
Near Rochester, NY 14618
Cristian
Job Details: 02/23/2024
Display was on lock so was not able to start unit I press and hold unlock and now unit is working normal .
We serviced a
Bosch Dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 02/23/2024
Dishwasher inlet valve is leaking and a new one is being ordered 2/23 installed new inlet water valve and ran dishwasher and it?s working without any issues. No more leaking.
We serviced a
Samsung Oven
Near Rochester, NY 14626
Cristian
Job Details: 02/23/2024
Replace high limit thermostat # tested unit heating normal
We serviced a
amana dryer
Near Webster, NY 14580
Chris
Job Details: 02/23/2024
Unit partially taken apart prior to our arrival - reassembled and found faulty door switch. Txt customer estimate as they left for an appointment , replaced bad part. Dryer now tests ok Venting is starting to get restricted recommend replacing Estimate approx 125-135 plus tax for us to replace
We serviced a
Amana Washer
Near Brockport, NY 14420
JK
Job Details: 02/23/2024
Splutch replaced again due to defective part ran and tested all is running good and quiet.
We serviced a
whirlpool washer
Near Rochester, NY 14617
Cristian
Job Details: 02/23/2024
Did a short vet cleaning and customer decided just to get a new washer.
We serviced a
MAYTAG STOVE
Near Webster, NY 14580
Jose R
Job Details: 02/22/2024
Customer complaint was that they replaced the bulb but could not get the cover to bulb back in went ahead and placed cover back on now unit is operating with in specs
We serviced a
LG Oven
Near Pittsford, NY 14534
Tina
Job Details: 02/22/2024
Tested elements and board and temp sensors and everything test good. Did a test on temp of upper and lower and median is 350. Everything is working.
We serviced a
GE Dishwasher
Near Irondequoit, NY 14617
Jose D
Job Details: 02/22/2024
The dishwasher has a faulty drain pump. The diagnostic tool also showed it needed a software update, and had multiple errors regarding the user interface board.
We serviced a
Whrilpool REfrigerator
Near Fairport, NY 14450
Cristian
Job Details: 02/22/2024
Seal system issue compressor is locked humming sound coming from it .
We serviced a
frigidaire Oven
Near Webster, NY 14580
Jose R
Job Details: 02/22/2024
Customer complaint was that she would smell gas when running oven portion when diagnosing unit notice cx had a stone on the Bottom of the unit causing it not to vent properly went ahead and removed it now u it is operating with in specs no leaks or gas smell complete
We serviced a
SPEED QUEEN WASHER
Near Webster, NY 14580
Chris
Job Details: 02/22/2024
Replaced lid lock assy and verified operation
We serviced a
Kenmore Dryer
Near Honeoye Falls, NY 14472
Cristian
Job Details: 02/22/2024
Replace thermo fuse tested unit working normal now
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14625
Cristian
Job Details: 02/22/2024
Will recommend door switch # Customer paid in full first service call
We serviced a
Kenmore Dryer
Near Webster, NY 14580
Chris
Job Details: 02/22/2024
Needs timer and valve coil No repair at this time
We serviced a
GE Oven
Near Rochester, NY 14616
Jose R
Job Details: 02/22/2024
Customer complaint was that oven was not working went ahead and replaced igniter because old one was not providing any amps now unit is working with in specs complete
We serviced a
LG Dishwasher
Near Rochester, NY 14623
JK
Job Details: 02/22/2024
Ran and tested all and can find no leaks, looks as it could be a loading issue with stuff in front of door causing water to go under door into channel then sump, instructed customer on loading.
We serviced a
SAMSUNG WASHER
Near Ontario, NY 14519
Chris
Job Details: 02/22/2024
Needs new rear tub/ bearing assy Cost exceeds value of machine and part is factory order with no ETA no repair at this time
We serviced a
frigidaire Microwave
Near Rochester, NY 14620
Jose R
Job Details: 02/22/2024
Customer bottom hinge is not attach causing the door to make a noise when opening and to sag as well when diagnosing unit notice that the hinge was welded on to the frame which is un repairable from a repair perspective to fix customer will have to start exploring there options on a new one
We serviced a
Amana Dryer
Near Rochester, NY 14613
Jose D
Job Details: 02/22/2024
The dryer motor is faulty, with a bad bearing noise, and shuts off after 5 seconds. The motor will need to be replaced to correct the issue. The customer will look into getting a new dryer. The washer is leaking from the cold water inlet valve connection. The hose has corrosion and a bad rubber seal. The washer will need new water hoses.
We serviced a
Frigidaire Refrigerator
Near Canandaigua, NY 14424
Tina
Job Details: 02/22/2024
Ice box in FF section fan not working and needs the insulation kit which is on back order. FZ section the ice maker works and does thru diagnostic but because the temp in the FZ is high it won?t work. FZ was at 25? when I got there and only continued to increase. Defrost heater is staying on. Customer is going to talk to husband and let us know if they want to do repair.
We serviced a
Samsung Refrigerator
Near Canandaigua, NY 14424
Tina
Job Details: 02/22/2024
Ice maker and auger are not working. New ones are needed.
We serviced a
Whirlpool Refrigerator
Near Spencerport, NY 14559
JK
Job Details: 02/22/2024
LED light bad changed all 3 tested and all is lighting and working good.
We serviced a
MAYTAG WASHER
Near Webster, NY 14580
Chris
Job Details: 02/22/2024
Luv u spa Unit needs door lock and door boot/bellow However model sticker has been removed and cannot locate correct part numbers This is a business not a residence Please call office 585 223-1341
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Chris
Job Details: 02/22/2024
Freezer defrost drain was plugged - removed drain tube and cleared, also defrosted inside freezer section.
We serviced a
Amana dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 02/22/2024
Replace wash motor tested unit working normal now
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14626
JK
Job Details: 02/22/2024
Water tank frozen and causing water to not flow and drip through icemaker
We serviced a
Kenmore Washer
Near Irondequoit, NY 14617
Jose D
Job Details: 02/22/2024
The washer bottom support frame seems bent from the washer not being leveled. Lots of oil splatter throughout underneath the washer. The washer is too old and not worth repairing for the price. The dryer vent is in good shape, but would recommend the customer check again in the summer season.
We serviced a
Magic Chef Stove
Near Rochester, NY 14616
Jose D
Job Details: 02/22/2024
Not able to find the model tag on the stove therefore I'm not able to locate the parts needed.
We serviced a
samsung Dryer
Near Rochester, NY 14618
Cristian
Job Details: 02/22/2024
Did a short run vent clean customer supply coupon .
We serviced a
GE Dishwasher
Near Rochester, NY 14610
Chris
Job Details: 02/21/2024
Replaced water level switch and verified proper operation Unit tests ok
We serviced a
ge dishwasher
Near Rochester, NY 14617
Jose D
Job Details: 02/21/2024
The spring hook was detached. Fixed the issue, the door no longer makes the spring noise.
We serviced a
GE dishwasher
Near Rochester, NY 14604
JK
Job Details: 02/21/2024
Unit 1203 drain hose kinked was able to temp fix drain hose will need to be replaced. Unit 1: RPS sensor bad motor bearings bad machine is non servicable.
We serviced a
Samsung refrigerator
Near Rochester, NY 14625
Cristian
Job Details: 02/21/2024
Error code -39 c 40 c icemaker issue will recommend Icemaker # And tray
We serviced a
MAYTAG Washer
Near Rochester, NY 14612
Jose D
Job Details: 02/21/2024
Washer won't go into cycle. The washer gave a lid switch fault error code F5E1..and a lid lock error, F5E2. The washer also gave a F8E3 error, which can sonify a problem with the inlet water valve. Customer will weigh there options out if they want to repair the washer or not.
We serviced a
Whirlpool Refrigerator
Near Farmington, NY 14425
Derek
Job Details: 02/21/2024
The water drain hole was frozen with ice. The freezer was defrosting and the water was leaking past the dampener into the fridge. I also installed a probe on the heater so it should help with the hole freezing up.
We serviced a
MAYTAG DRYER
Near Victor, NY 14564
Derek
Job Details: 02/21/2024
Timer bad All sensors test good Ran and tested its heating good.
We serviced a
LG Washer
Near Farmington, NY 14425
Tina
Job Details: 02/21/2024
Washer door isn?t seated right. Took front off washer and hinge is rusted out and can?t be adjusted but parts is also NLA. let customer know he can still use washer without issues. I also cleaned filter and hoses.
We serviced a
Maytag refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 02/21/2024
Customer stated fridge makes a knocking sound but has not been able to get it on video. I checked compressor and fans and everything is working without issues. There is no ice build u but she stated it seems to be come from the bottom. Fridge is 16 years old. Let customer know if she is able to get it recorded it would help since sound is intermittent and not able to be recreated. Customer knows she has 90 days for this same issues
We serviced a
Unsure Dryer
Near Victor, NY 14564
Derek
Job Details: 02/21/2024
Vent cleaning
We serviced a
frigidaire Dishwasher
Near Webster, NY 14580
Cristian
Job Details: 02/21/2024
Replace display and door switch tested unit working normal
We serviced a
Samsung Dryer
Near Rochester, NY 14612
Jose D
Job Details: 02/21/2024
The motor is getting the correct voltage, but not wanting to turn over. The motor is faulty and will need to be replaced. The customer will look into getting a new dryer.
We serviced a
frigidaire OVEN
Near Irondequoit, NY 14617
Jose R
Job Details: 02/21/2024
Customer complaint was that the unit was not level went ahead adjusted the unit now dishwasher is working with in specs complete