Service History 29 - Register Appliance Service

We serviced a

LG Dryer

Near Rochester, NY 14624

Job Details: 07/19/2023

Washer spider gear broken and bearings are bad washer will need to be replaced. Took dryer apart vacuumed inside inspected all and all is clean and checking good, completed a vent cleaning all is clean and serviceable.

We serviced a

Kenmore Washer

Near Rochester, NY 14609

Tanner

Job Details: 07/19/2023

Complaint of leaking. Model:110.81361140 Filled and drain machine 8 times. Ran load of laundry with towels. Could not reproduce customer complaint. Unit performing all functions properly.

We serviced a

Whirlpool washer

Near Penfield, NY 14526

Chris

Job Details: 07/19/2023

Needs door switch and dogs for agitator However the agitator cam bolt is rusted and stripped , which would turn this into a gearcase job No repair

We serviced a

ge Refrgierator

Near Rochester, NY 14625

Tina

Job Details: 07/19/2023

Entire fridge was warm, compressor was cold and not running and was making a clicking sound. Compressor was bad. Customer is going to get a new fridge

We serviced a

Whirlpool dryer

Near Ontario, NY 14519

Chris

Job Details: 07/19/2023

No power to outlet , reset breaker and unit started working Possible bad/ week breaker if problem returns recommend electrician

We serviced a

Samsung Dryer

Near Rochester, NY 14605

Cristian

Job Details: 07/19/2023

Will recommend main board

We serviced a

Amana refrigerator

Near Rochester, NY 14617

Cristian

Job Details: 07/19/2023

Will recommend getting someone to check the compressor not getting a full frost pattern

We serviced a

Bosch dishwasher

Near Penfield, NY 14526

Derek

Job Details: 07/19/2023

Needs drain pump and motor there were chunks of glass in them. About $550 to repair. Going to look at new dishwashers.

We serviced a

Samsung Dryer

Near Irondequoit, NY 14617

Cristian

Job Details: 07/19/2023

There was a piece of paper causing noise in the dryer removed paper now unit is working normally.

We serviced a

LG oven

Near Penfield, NY 14526

Chris

Job Details: 07/19/2023

Replaced upper oven bake igniter and unit heats good

We serviced a

MAYTAG washer

Near Fairport, NY 14450

Tina

Job Details: 07/19/2023

Customer said black pieces were on cloths after washing, I cleaned out drain pump and put into diagnostic mode and everything passed then I checked for errors and there were none. Let customer know they have 90 if something along these lines continues to happen

We serviced a

Frigidaire refrigerator

Near Fairport, NY 14450

Tina

Job Details: 07/19/2023

Gasket ordered and installed won?t stay on and is defective so a new one is being ordered and everything is covered under warranty Put new seal on and no issues

We serviced a

Whirlpool washer

Near Ontario, NY 14519

Chris

Job Details: 07/19/2023

Unit non responsive, reset and unit ran cycle of problem returns needs electronics but parts are NLA

We serviced a

samsung washer

Near Fairport, NY 14450

Derek

Job Details: 07/19/2023

Installed a new set of shocks

We serviced a

Whirlpool dryer

Near Rochester, NY 14622

Cristian

Job Details: 07/19/2023

Replace belt tested unit spins fine now

We serviced a

LG washer

Near Rochester, NY 14619

Cristian

Job Details: 07/19/2023

If customer calls back will recommend door seal

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Chris

Job Details: 07/19/2023

Replaced pump and heater upgrade tests ok

We serviced a

Maytag Washer

Near Fairport, NY 14450

Tina

Job Details: 07/19/2023

Washer was leaking at inlet hose valve, put a new one in and it?s no longer leaking.

We serviced a

lg dishwasher

Near Irondequoit, NY 14609

Cristian

Job Details: 07/19/2023

Will recommend display board $261 .33 Labor 111.93 shipping $20

We serviced a

Whirlpool dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 07/19/2023

Complaint of upper rack falling off. Needs upgraded adjuster kit. Installed new kit. Kit tested good. Ran autodiagnostic cycle and unit testing good overall.

We serviced a

Kenmore refrigerator

Near Rochester, NY 14616

Job Details: 07/19/2023

Icemaker raker motor stripped and icemaker will need to be replaced.

We serviced a

LG dishwasher

Near Brighton, NY 14610

Tina

Job Details: 07/19/2023

Drain hose cracked ordering a new one

We serviced a

Kenmore oven

Near Irondequoit, NY 14617

Job Details: 07/19/2023

Igniter bad and changed and tested all is working good.

We serviced a

Frigidaire refrigerator

Near Irondequoit, NY 14617

Cristian

Job Details: 07/19/2023

Customer will need new fan Motor #5304521244

We serviced a

frigidaire dishwasher

Near Rochester, NY 14618

Derek

Job Details: 07/19/2023

Start button and a few others not working on the ui. I replaced the user interface and all the buttons are working. It starts and runs a cycle now.

We serviced a

Bosch refrigerator

Near Webster, NY 14580

Tanner

Job Details: 07/19/2023

Complaint of door not being open after defrosting unit due to door being cracked open. Able to get door open and moisture is present on rails. Customer advised to leave fridge off and door open with fan circulating air for 24-48 hours before normal use.

We serviced a

MAYTAG Washer

Near Irondequoit, NY 14617

Tanner

Job Details: 07/19/2023

Washer- complaint of incomplete wash. Following stored errors: None. Particularly not completing cold water wash. Per manual cold water selection must be made with cold water wash, unit set to hot on arrival. Started a cold water wash and unit filled hot. Confirmed water supply not reversed. Unit is not programmed to override water temp selection on a cold water wash. Unit will sit until water temp sensor senses the hot water has cooled. Ran cold wash with temp selector on cold and unit completed wash without issue. Customer clarified this is a no spin issue on any load? unit spins proper. Found unit is siphoning water out of slop sink back into machine. Raised height of drain line. Customer to repair slow drain in sink. Dryer- Door switch has fused closed. Replaced door switch. Tested unit and unit tested good.

We serviced a

GE oven

Near Rochester, NY 14609

Tanner

Job Details: 07/18/2023

Complaint of no bake. Igniter glow but no gas. Replaced igniter. Tested unit and unit tested good.

We serviced a

frigidaire oven

Near Webster, NY 14580

Chris

Job Details: 07/18/2023

Replaced bake element and checks ok

We serviced a

Kitchen aid dishwasher

Near Fairport, NY 14450

Tanner

Job Details: 07/18/2023

Complaint of no drain. F8E1 slow drain. Drain is slow. Customer has rubber drain line extending to their disposal. Attempted to blow out with vacuum with success. Quoted for corrugated drain line. Based on age of machine and cost of labor for new line advised customer wait and see on existing drain and make sure future dishwasher does not use rubber drain hose.

We serviced a

ge Refrgierator

Near Palmyra, NY 14522

Derek

Job Details: 07/18/2023

Replaced fridge French door gaskets and the bottom freezer gasket.

We serviced a

Kitchen aid Microwave

Near Webster, NY 14580

Chris

Job Details: 07/18/2023

Needs at least cavity TOD and wave guide cover melted Unable to test farther untill the known issues are resolved No repair at this time

We serviced a

Bosch refrigerator

Near Rochester, NY 14607

Job Details: 07/18/2023

Freezer door left open and frost buildup stopped fan was able to get all ice out and test fan all is operating as normal.

We serviced a

Frigidaire Oven

Near Fairport, NY 14450

Tina

Job Details: 07/18/2023

Installed new dual oven relay board, tested both oven to 375? and it heated without issues. Tested upper to 400? and it heated without issues. Tested broil and it heated without issues

We serviced a

MAYTAG refrigerator

Near Rochester, NY 14617

Job Details: 07/18/2023

Installed new water Reservoir and reattached water line and working without issues and no leaks

We serviced a

GE refrigerator

Near Rochester, NY 14606

Job Details: 07/18/2023

Evap defrost drain clogged cleared clog defrosted all and all is draining and running good.

We serviced a

samsung Dryer vent

Near Penfield, NY 14526

Tina

Job Details: 07/18/2023

Dryer. Ent was cleaned. Customer didn?t need a new gas line Customer first check ripped and he wrote me a new one. Check 1935

We serviced a

samsung dryer

Near Rochester, NY 14618

Derek

Job Details: 07/18/2023

Washing machine needs shock absorbers. It tests good not going out of balance. I replaced the temp probe on the oven it was only gettin up to 310 degrees when set at 400. This time after checking it?s the temp was hovering around 380-390 on average.

We serviced a

GE refrigerator

Near Pittsford, NY 14534

Tina

Job Details: 07/18/2023

Ice maker was not working, tried to put it In Harvest cycle but rake would hit fully go around and wouldn?t call for water. Put a new ice maker in and put in harvest cycle and take went all the way around and then filled with water.

We serviced a

Kenmore oven

Near Irondequoit, NY 14622

Cristian

Job Details: 07/18/2023

Replace igniter

We serviced a

maytag oven

Near Fairport, NY 14450

Derek

Job Details: 07/18/2023

Replaced the bake element it was burned out. It also needs a new board it isn?t sending voltage to the bake or broil wlwments

We serviced a

Samsung Dryer

Near East Rochester, NY 14445

Derek

Job Details: 07/18/2023

The dryer had heat it was shutting off quickly. The dryer vent was excessively long . I cut about 10ft of the flex hose off for better venting. I also cleaned the dryer vent it is heating much better now.

We serviced a

ge DRYER

Near Webster, NY 14580

Chris

Job Details: 07/18/2023

Replaced electronics on gas range, French door refrigerator and gas dryer. All three seem to be working and functioning properly

We serviced a

GE Dryer

Near Penfield, NY 14526

Chris

Job Details: 07/18/2023

Had hoodie string cover stuck in drum causing scrape noise - removed and sounds normal Also has broken console and glide worn Estimate to replace console and glide approx 355.00 plus tax /shipping due Recommended replacing as with button missing there is an electrical shock issue Home owner not present and left no payment for service visit

We serviced a

GE oven

Near Fairport, NY 14450

Tina

Job Details: 07/18/2023

Boil element is broken along with the hinges on the door. It?s very difficult to open and close door correctly. Customer is going to get a new appliance

We serviced a

Amana oven

Near Rochester, NY 14607

Tanner

Job Details: 07/18/2023

Complaint of no bake. Igniter glow but no gas. Replaced igniter.tested unit and unit tested good.

We serviced a

samsung Refrgierator

Near Webster, NY 14580

Chris

Job Details: 07/18/2023

Opened customer supplied new door and had a significant dent on top left corner Customer trying to get another replacement door

We serviced a

Kenmore Dryer

Near East Rochester, NY 14445

Cristian

Job Details: 07/18/2023

Replace motor

We serviced a

whirlpool dryer

Near Penfield, NY 14526

Tina

Job Details: 07/18/2023

Dryer was making a squeaking noise, when taken apart the pulley was all greasy and not able to rotate. A new one was installed along with 4 wheels and a belt. Drying is running without issues.

We serviced a

kenmore refrigerator

Near Rochester, NY 14622

Cristian

Job Details: 07/18/2023

Lots of ice buildup underneath freezer coming from icemaker icemaker can?t find its home position causing water leak will recommend icemaker#5303918493

We serviced a

LG Washer

Near Rochester, NY 14624

Job Details: 07/18/2023

Doors are not reversible.

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14615

Job Details: 07/18/2023

Evap drain clogged cleared clog tested for drain all is draining good.

We serviced a

frigidaire Refrgierator

Near Henrietta, NY 14467

Tanner

Job Details: 07/18/2023

Complaint of noise and warm temps. Measured 41 degrees in upright freezer. Defrost issue ice is visible on Evap. Moved defrost timer to defrost and measured 3 amps through defrost circuit proving element and bi metal is good. Needs defrost timer. Installed new timer, tested unit and unit tested good. Steamed cabinet.

We serviced a

Whirlpool dryer

Near East Rochester, NY 14445

Tanner

Job Details: 07/18/2023

Complaint of no operation. Following errors: F6E1 communication error F4E1 heater relay error F4E4 Line voltage error F4E3 air flow error Found broken belt. Open belt switch, needs repair kit. Installed repair kit, tested unit and unit tested good.

We serviced a

Samsung Stove

Near Rochester, NY 14623

Cristian

Job Details: 07/17/2023

Replace left front regulator tested unit working well now

We serviced a

whirlpool refrigerator

Near Rochester, NY 14604

Job Details: 07/17/2023

Unit 1606: Icemaker fill tube frozen, removed clog and ran and tested all is filling and running good, washer/dryer same unit noise filter burnt out and will need to be replaced maintenance will replace with extra unit off 3rd floor.

We serviced a

Speed Queen washer

Near Hilton, NY 14468

Cristian

Job Details: 07/17/2023

Will recommend come back with display and mother board

We serviced a

GE washer

Near Ontario, NY 14519

Chris

Job Details: 07/17/2023

Control unable to sense water level estimate approx 300 would be due No repair at this time

We serviced a

GE refrigerator

Near Fairport, NY 14450

Tina

Job Details: 07/17/2023

Customer said there is a loud chugging sound from fridge but it was not making the sound when I was here. The area she said it?s coming from is where the defrost timer is. I let customer know her service charge is good for 90 days and if it starts again to give us a call. I?m also putting defrost timer part number in notes to have in case that is the issue.

We serviced a

ge refrigerator

Near Rochester, NY 14618

Cristian

Job Details: 07/17/2023

Replace water line to ice-maker

We serviced a

GE refrigerator

Near Brockport, NY 14420

Job Details: 07/17/2023

Refrigerator has sealed system issue instructed customer to contact GE. Dryer gas coils bad causing short cycle, replaced gas coils ran and checked temperatures all is heating and running good.

We serviced a

samsung washer

Near Honeoye Falls, NY 14472

Tanner

Job Details: 07/17/2023

Complaint of concerns of leak. Dryer is not connected to water on arrival. Customer states when it does leak it was enough to overflow machine and into basement. Advised inlet assembly to fix leak but only advised connecting water if customer intends to use steam. Customer can do without steam option. Dryer is still unconnected and working properly less the steam option.

We serviced a

GE refrigerator

Near Henrietta, NY 14467

Tanner

Job Details: 07/17/2023

Complaint of warm temps and hot mullion. Measured -2.6 degrees in FZ and 41 in FF. Unit fits tightly into cabinet/wall with zero air gap on sides or on top. Customer advised heat from compressor operation cannot escape and will naturally flow to the door seals as they are the coldest spot in the kitchen. Inspected compressor and measured compressor temperature of 125 degrees. Customer advised 50 degrees over ambient is running warm. Compressor is thermally protected and will turn itself off if too warm. Inspected condenser/fan and coils are clean. Fan operates properly. Customer to continue to monitor.

We serviced a

Whirlpool washer

Near Rochester, NY 14623

Cristian

Job Details: 07/17/2023

replace door switch

We serviced a

Whirlpool Refrgierator

Near Fairport, NY 14450

Chris

Job Details: 07/17/2023

Installed new cold control

We serviced a

Kenmore washer

Near Rochester, NY 14612

Cristian

Job Details: 07/17/2023

If customer calls back will recommend pulsator assembly with cap

We serviced a

Whirlpool washer

Near Irondequoit, NY 14617

Cristian

Job Details: 07/17/2023

Will recommend try touch pad assembly If display don?t work then definitely main pcb also #294.04

We serviced a

MAYTAG washer

Near Rochester, NY 14607

Derek

Job Details: 07/17/2023

Needs drain pump and belt. I replaced the drain pump and the belts. He pump was stripped out and not draining the water. The belts were worn,cracked and coming apart.

We serviced a

GE refrigerator

Near Rochester, NY 14617

Job Details: 07/17/2023

Refrigerator will need the door gaskets and FF damper Assembly. 7-17-23: replaced ff damper tested all is working good, installed new door ff door gaskets instructed customer to leave closed as much as possible to allow to relax, installed new water filter purged system all is working good.

We serviced a

Frigidaire refrigerator

Near Penfield, NY 14526

Derek

Job Details: 07/17/2023

Needs a new auger it?s not turning to drop ice. I took the ice maker apart and replaced the auger. I tested it and it?s working now.

We serviced a

Kenmore refrigerator

Near Fairport, NY 14450

Tanner

Job Details: 07/17/2023

Complaint of noise. Noise from dual inlet valve. Customer has water turned off to IM for years. Turned IM off. Will no longer call for water. Inlet valve is NLA.

We serviced a

samsung washer

Near West Henrietta, NY 14586

Tina

Job Details: 07/17/2023

Washer needs a new gear case customer is not sure if he wants to get fixed or get a new washer. He will call back if he decides to get it fixed

We serviced a

GE Dishwasher

Near East Rochester, NY 14445

Tina

Job Details: 07/17/2023

Cleaner out drain pump and hoses because something was stuck and dishwasher is now draining. Customer is aware drain pump is discontinued and will just get new Neil this breaks and not the kit Ordering new spark igniter for cook top 7/17 installed new electrode on from right burner and it?s working without issues

We serviced a

samsung Refrgierator

Near Rochester, NY 14626

Cristian

Job Details: 07/17/2023

Compressor is running but no full frost inside freezer fridge would recommend to check seal system also smart hub display is freezing can?t diagnose on the smart hub . Told customer have to call her insurance company.

We serviced a

whirlpool Washer

Near Rochester, NY 14616

Job Details: 07/17/2023

Lid switch bad replaced ran and tested all is working and draining good.

We serviced a

GE dishwasher

Near Rochester, NY 14613

Cristian

Job Details: 07/17/2023

Will recommend replacing pressure switch# Customer will give us a call if want to fix

We serviced a

Whirlpool refrigerator

Near Irondequoit, NY 14622

Tanner

Job Details: 07/17/2023

Complaint of unit leaking from top fridge. Customer already disassembled. Found injector is cracked, ice in fill tube. Need water fill kit and to test IM fill once installed. Installed new ice water injector. Tested unit and unit tested good.

We serviced a

frigidaire microwave

Near Fairport, NY 14450

Tanner

Job Details: 07/17/2023

Complaint of bearing noise during use and eventually electrical hum. Customer believes to be cooling fan not vent fan. Removed front cover. Ran unit and cooling fan is not spinning. Hand spun fan and it was stuck. Loosened fan. Ran unit and testing good. If issue returns quoted for fan.

We serviced a

LG Stove

Near Rochester, NY 14606

Job Details: 07/17/2023

Igniter bad and will need to be replaced, replaced igniter ran and tested all is working good.

We serviced a

GE dishwasher

Near Victor, NY 14564

Chris

Job Details: 07/17/2023

While replacing drain kit saw there was a small amount of water on floor under dishwasher , was hoping it was just water supply line so I replaced and started cycle and observed water leaking from wash pump - removed new parts and left water and electric off to unit No repair at this time

We serviced a

GE dryer

Near Pittsford, NY 14534

Tina

Job Details: 07/17/2023

Vent came apart used tape and a new vent clamp and put it back together

We serviced a

Whirlpool Refrgierator

Near Irondequoit, NY 14609

Cristian

Job Details: 07/17/2023

Looks like she have a seal system issue stood about 20 min and didn?t get a full frost pattern will recommend seal system check (compressor)

We serviced a

Kenmore Washer

Near Penfield, NY 14526

Chris

Job Details: 07/17/2023

Door lock was intermittent, replaced new door lock assy and unable to get unit to fail and tests ok

We serviced a

Whirlpool refrigerator

Near Fairport, NY 14450

Derek

Job Details: 07/17/2023

Needs ice maker and water housing is broken so it?s not actuating. I replaced the ice maker and it?s working well. Customer knows it may take 12-24hrs for cubes. The water is working well now to.

We serviced a

Frigidaire refrigerator

Near Penfield, NY 14526

Chris

Job Details: 07/17/2023

Installed sound dampening kit on evaporator. This is a kit from Frigidaire to help muffle the sounds and may not completely resolve issue (unit 203) Replaced faulty evaporator fan motor in unit 501

We serviced a

MAYTAG dishwasher

Near Fairport, NY 14450

Tina

Job Details: 07/17/2023

Start button would not stop flashing, no error codes, tried to put in diagnostic and all lights would light up then nothing would happen, after about 10min it started to run a cycle like normal but light continued to flash. Dishwasher needs a new board but customer is going to get a new appliance

We serviced a

samsung refrigerator

Near Webster, NY 14580

Tanner

Job Details: 07/17/2023

Complaint of warm freezer. Measured 68 degrees in FZ and 59 in FF. Measured condenser coil at 81 degrees with compressor running indicating low charge. Sealed system failure.

We serviced a

Kenmore Refrigerator

Near Fairport, NY 14450

Tina

Job Details: 07/17/2023

Water line from fridge was leaking, trimmed line and added compression nut and sleeve and reconnected and it?s no longer leaking. Customer verified no leak

We serviced a

Whirlpool Dryer

Near Macedon, NY 14502

Derek

Job Details: 07/14/2023

Replaced the. Bad gas coils.

We serviced a

whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 07/14/2023

Replaced evap fan motor and checks ok

We serviced a

samsung Refrgierator

Near Penfield, NY 14526

Cristian

Job Details: 07/14/2023

Replace water pipe tested unit advice customer get water valve to home replace cause it?s causing weak pressure .

We serviced a

Samsung Dryer

Near Webster, NY 14580

Chris

Job Details: 07/14/2023

Replaced updated blower and unit checks ok

We serviced a

Samsung Washer

Near Rochester, NY 14626

Cristian

Job Details: 07/14/2023

Replace drain hose tested unit no leaks

We serviced a

LG Oven

Near Rochester, NY 14610

Cristian

Job Details: 07/14/2023

Replace igniter tested unit reached temp with no problem

We serviced a

GE Washer

Near Victor, NY 14564

Derek

Job Details: 07/14/2023

Washer is good dryer needs a new start knob and he belt switch. I replaced those parts and tested. The dryer is working great now.

We serviced a

lg dryer

Near Pittsford, NY 14534

Tina

Job Details: 07/14/2023

Board didn?t fix issue. Rechecked all sensors and everything is how it?s suppose to be. Customer is going to get new appliance

We serviced a

Amana washer

Near Penfield, NY 14526

Chris

Job Details: 07/14/2023

Needs at least main control as it has several burn marks and no power to pump but part is NLA so we are unable to repair

We serviced a

Whirlpool dishwasher

Near Pittsford, NY 14534

Cristian

Job Details: 07/14/2023

Wire was chewed up going to wash pump reattach wire unit is working now .

We serviced a

Whirlpool refrigerator

Near East Rochester, NY 14445

Chris

Job Details: 07/14/2023

Replaced defrost terminator and checks ok

We serviced a

amana Refrgierator

Near Webster, NY 14580

Chris

Job Details: 07/14/2023

Replaced cold control in freezer

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