Issue: Leaking underneath into the basement Day/Date/Time: 07/16/26 8-12 Who to call for dispatch: Beatriz Cell

Issue: Not cooling properly Day/Date/Time: 07/16/26 12-5 Who to call for dispatch: James

Sold Work Shocks install

Issue: Leaking water from underneath and not draining fully Model # is mvw4505mw1 Day/Date/Time: 07/16/26 8-12 Who to call for dispatch: Brian

Time slot requested: Thurs., Jul 16 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Samsung Additional Details: Refrigeration unit stopped working Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Not cooling Day/Date/Time: 07/16/26 8-12 Who to call for dispatch: JoAnn

Issue: e15 error, drain keeps cycling Day/Date/Time: 7/16 afternoon Who to call for dispatch: andrew cell

sold work marcone and amazon eta wednesday 7/15

a refrigerator that is not cooling 7/16 afternoonnicole cell

Issue: heating but not tumbling Day/Date/Time: 07/16 afternoon Who to call for dispatch: Carolyn

Serial Num- BA63008489Issue: Making ticking kind of noise and sometimes its loud. Also, makes popping noise sometimes. Day/Date/Time: 07/16 morning Who to call for dispatch: Rick

Issue: making a sound like your ripping tape apart. leaving black marks on clothes. there is a black scorch mark on the inside and the drum wobbles easily side to side. looks off balance Day/Date/Time: 07/16 morning Who to call for dispatch: Larry

Issue: having an issue with the water filter putting in new one. and now water is leaking. has since shut off the water to the fridge Day/Date/Time: 07/16 morning FIRST CALL Who to call for dispatch: Donna

Booked via Scheduling Pro: Customer Name: Ashley Zeh Time slot requested: Wed, Jul 15 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: GE Additional Details: It's a dual oven. Pretty sure it's the igniter that is busted on the lower oven Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: arm in the dishwasher got broke off. needs new arm PLEASE CALL BEFORE APPT TO MAKE SURE WE CAN GET THE PART. DISHWASHER IS AN OLDER MODEL.Fridge Samsung- freezing food in fridge in lower shelves Model Code: RS22T5201SR/AA Day/Date/Time: 07/16 Late Afternoon Who to call for dispatch: Karmen

Issue: Not completing a full cycle Day/Date/Time: 07/16/26 12-5 Who to call for dispatch: Neymaris

*use Ambers (owner) CC on file for payment. If amber is not at appt call her before any work is done*Issue: leaving a greasy residue on clothes when washing Day/Date/Time: 07/16 morning Who to call for dispatch: Sarah (tennant) if no answer call Amber

Sold Work. Wire harness install Customer approved estimate parts ordered

*Wants invoice mailed*Issue: doesn't want to spin with heavy loads Day/Date/Time: 07/16 morning Who to call for dispatch: Sue

Booked via Scheduling Pro: Customer Name: Dan Myers Time slot requested: Thu, Jul 16, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: LG Additional Details: Oven won't heat up. Tried a hard reset, and still not working. Error code is E9 Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch: ***POTENTIAL SITE TAKEOVER*** This bookings was created on a location that already exists in your system by a customer whose phone number we did not recognize. We have booked the appointment on the existing customer for this location. The new customer’s information is as follows: NAME: Dan Myers PHONE NUMBER: (585) 278-8096 EMAIL: dan@myersci.com Please review the booking. If it is an existing customer using a new phone number, please update the record. If the customer is a new owner of an existing location, create a new customer record and map the booking to that record.

Sold Work. Pump Assembly Will not wash just humming from the motro

Issue: thinks the door sensor is off. the code comes up saying that the door is ajar but the door is closed. Day/Date/Time: 07/16 morning Who to call for dispatch: The Hammocks

Issue: something is stuck in the dryer. high pitched screeching noise Day/Date/Time: 07/16 morning Who to call for dispatch: Jody

Summary: Conservator dryer making a terrible noise. She is unsure of the model number and age Customer requests technician to call after 2 PM before arrival. Appointment scheduled for Thursday, July 16, 2026, After 2pm

Issue: *RETURN* Not finishing cycle Day/Date/Time: 07/16/26 12-5 Who to call for dispatch: Perry

Issue: Water dispenser is not working Model number: GFE26JYMWFFS Day/Date/Time: 07/15/26 12-5 Who to call for dispatch: Joshua

Issue: temp is more like fridge temp rather than freezer temp. Day/Date/Time: 07/16 morning Who to call for dispatch: Dave

Summary: requested dryer repair. Issue: Dryer turns on but the barrel does not turn, and it shuts off after a short time. Customer prefers technician to arrive between 8:30 and 11:30 AM Appointment scheduled for Thursday, July 16, 2026, morning window.

Issue: Not everything in the freezer is staying frozen Day/Date/Time: 07/15/26 First Call Who to call for dispatch: Jillian

Infinte Switch install and bulb

WASHING MACHINE ROD AND SPRING

Issue: Not draining Day/Date/Time: Who to call for dispatch: 585-615-0639

Sold Work. Dispenser

Issue: DVC Day/Date/Time: 07/16 morning Who to call for dispatch: Rena Reid 585-709-1861

**LONG REPAIR** SOLD WORK. Install multiple broken parts on Whirlpool refrigerator *Customer is saying the ice maker isn't making any ice too*

Issue: Not draining properly and making a grinding noise Day/Date/Time: 07/15/26 Last Call Who to call for dispatch: Patty

Issue: black marks left on clothes and has used stuff to try to clean washer and still happening Day/Date/Time: 7/15 afternoon after 2pm Who to call for dispatch: chris cell

The main burner stays on high and does not respond to lower temperature. 7/15 afternoonmary cell

Summary: Maytag washer showing error code for filling level. . Customer accepted July 15, 2026, 12:30 PM to 5 PM spot.

Issue: refrigerator ice maker that is not making ice. This has happened about three times in the last eight years.Mod# FGHB2866PFDADate: 07/15 morningWho to call: Anna

oven is not working7/15 morningzachary cell

Issue: Not cooling Day/Date/Time: Who to call for dispatch: (716) 390-6503

Booked via Scheduling Pro: Customer Name: Shane Hug Time slot requested: Wed, Jul 15 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: LG Is this a stacked unit?: No Additional Details: Our LG has been habitually showing the OE error message. It won’t drain and I have to use the spin cycle after every wash so that the clothes are not sopping wet

Booked via Scheduling Pro: Customer Name: Rick Davis Time slot requested: Wed, Jul 15 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Maytag Additional Details: Refrigerator not getting cold air Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: steve k recall not working Day/Date/Time: 7/15 afternoon Who to call for dispatch: 585-802-3719

Summary: Scheduled repair for Samsung refrigerator's ice maker tubing. Brand: Samsung, Age: 4-5 years, Model number not provided.

Issue: getting an error code of F30. And won't run. Day/Date/Time: 07/15 morning Who to call for dispatch: Thomas

Issue: won't go above 175 degrees Day/Date/Time: 7/15 morning Who to call for dispatch: kara cell

Issue: not letting her choose different settings Day/Date/Time: 7/15 morning has to leave by 12 Who to call for dispatch: anne cell

Issue: not cooling Washer- LG Front Load- not draining Day/Date/Time: 07/15 afternoon LAST CALL Who to call for dispatch: Rakib

Issue: makes a really loud beeping noise shae recall Day/Date/Time: 7/15 afternoon Who to call for dispatch: trinity cell

Issue: water wont fully drain on the spin cycleDryer- lights go on but it wont run. Gas dryer WASHER--WA40J3000AW/A2 DRYER--DV40J3COO GW/A2 Day/Date/Time: 07/13 afternoon Who to call for dispatch: Melvins cell

Issue: Making a rattling Day/Date/Time: 07/15/26 12-5 Who to call for dispatch: Elizabeth

Issue: not cooling Day/Date/Time: 07/15 morning Who to call for dispatch: Kevin

Issue: Washer overflowed Date/Time: 07/15/26 8-12 Who to call for dispatch: Brian

sold work marcone eta friday 7/15 FIRST CALL

Issue: wont dry the clothes. coil keeps breaking. Day/Date/Time: 07/15 afternoon LAST CALL Who to call for dispatch: Milladge

Clock install

Issue: one of the fans or motor is making a noise. wants someone to come look at it. FRSS2623ASD Day/Date/Time: 07/15 afternoon Who to call for dispatch: David

Issue: portable dishwasher Racks top and bottom are falling off the track Day/Date/Time: Who to call for dispatch: (585) 615-2133

Issue: SOLD WORK...Install temp sensor and timer Day/Date/Time: Who to call for dispatch:

Issue: 2019 ice build up in the bottom freezer Day/Date/Time: Who to call for dispatch:

Issue: stopped mid cycle and won't drain or turn back on Day/Date/Time: 7/15 morning Who to call for dispatch: kathryn cell

Issue: water leaking from bottom Day/Date/Time: 7/15 last call Who to call for dispatch: heather cell

Summary: Issue: General Electric Cafe French door refrigerator not working, freezer sometimes works, approximately 8-10 years old. Customer does not have model number. Appointment set for Wednesday, July 15, 2026, from 12:30 PM to 5:00 PM. .

Issue: The refrigerator is not cooling at all.Date: 07/15 afternoonWho to call: Peter

Issue: *return* Washer still not going through a spin cycle Day/Date/Time: 07/15/26 8-12 Who to call for dispatch: Gordon

Issue: wont stop beeping and flashing. cant seem to turn it off Day/Date/Time: 07/15 morning Who to call for dispatch: Cynthia

SOLD WORK, install wash plate and hub.

Sold Work. Board install

Flipper Mullion assembly

Issue: rubber boot needs to be replaced wants someone to come out and do it Day/Date/Time: 07/15 morning Who to call for dispatch: Leon (tenant) 585-208-8255

Issue: water is leaking from the washer Day/Date/Time: 07/15 morning Who to call for dispatch: Saul

Summary: Ann DeAngelo in Rochester, NY requested service for a dryer that is not heating. Phone: 5857814924. Appointment scheduled for Wednesday, July 15, 2026, morning spot.Service Location: 93 Carverdale Dr, Rochester, NY, 14618Job scheduled for Wednesday, July 15, 2026 from 08:00 AM to 12:30 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a552bcef01fabdbe7366446

Issue: Not going into the rinse cycle Day/Date/Time: 07/15/26 8-12 Who to call for dispatch: Bill

Issue: Filter Day/Date/Time: Who to call for dispatch:

Summary: Whirlpool fridge with freezer leaking into fridge, which started about a week ago. Customer attempted to clear drain hole but issue recurred.

Possible recall: Issue: icing over and leaking Day/Date/Time: 071526 12-5 Who to call for dispatch: channing cell

Summary: Krista Brennan called regarding a Samsung gas dryer that is still making a grinding noise after two previous service visits. She confirmed the service address at 6 Leah Lane, North Chili, NY 14514. Best contact number is 5852336997 and email is Sbrennan1978@gmail.com. She requested the earliest available appointment on Wednesday, July 15, 2026, from 8:00 AM to 12:30 PM.Service Location: 6 Leah Lane, North Chili, NY, 14514Job scheduled for Wednesday, July 15, 2026 from 08:00 AM to 12:30 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a552b5137d81ba42de48182

sold work marcone eta tuesday 7/14

Whirlpool gas stove, national fuel gas confirmed leak in control valve area, intermittent gas smell, gas shut off and stove disconnected. 7/15 afternoonthomas cell

Issue: Not heating properly Day/Date/Time: 07/15/26 12-5 Who to call for dispatch: Gary

sold work marcone eta tuesday 7/14

Issue: *RETURN* Still making a loud noise and knocking around Day/Date/Time: 07/15/26 8-12 Who to call for dispatch: Sonia

Issue: when starts the washer it lights up and goes to done. wont do a full cycle Day/Date/Time: 07/15 morning Who to call for dispatch: Lorilee

Samsung Fridge was flashing fridge temp. We tried unplugging to reset and the motor did not turn back on7/15 morningangela cell

Valve Assembly

Issue: *RETURN* Leaking water and the freezer door won't seal properly Day/Date/Time: 07/15/26 8-12 Who to call for dispatch: Lori

Issue: button goes in too far and now it wont work at all. Day/Date/Time: 07/15 morning Who to call for dispatch: Carol

Issue: leaking Day/Date/Time: 7/15 morning Who to call for dispatch: jean cell

Summary:Speed Queen dryer that is not producing heat. The dryer is five years old and was recently serviced for a knocking noise

Issue: cracking noise from the door and the light not working because the arm on the door isn't hitting the light switch correctly. This is the same problem as a previous service. Derek F RecallDate: 07/15 afternoonWho to call: Jeff

*Is leaving the back sliding glass door open for tech. washer is not far from the back door*Water leak from 3 way valve new door boot it’s dirty.

2023 installed LG French door fridge. Water supply line to icemaker leaking. Lower icemaker has been freezing solid instead of making cubes. Also wants dvc.7/15 morningstacey cell

Mod- EIMGD60JIW3Ser- 4D40709965Issue: Has a gas smell Day/Date/Time: 07/15/26 8-12 Who to call for dispatch: Frank

Issue: Has a gas smell and not heating properly Day/Date/Time: 07/15/26 8-12 Who to call for dispatch: Cory

Model Num- ADESSRGS177TW01Issue: Timer not working properly causing the dryer to not dry properly Day/Date/Time: 07/15/26 After 1pm Who to call for dispatch: Heather

Issue: wont spin out the water Day/Date/Time: 07/15 afternoon Who to call for dispatch: Kathy

Issue: *RETURN* Ice maker still not working Day/Date/Time: 07/15/26 8-12 Who to call for dispatch: Annalise

ice maker install and control panel install

Evap Fuse