We serviced a
ele Dryer
Near Rochester, New York 14620
Cristian
Job Details:
12/08/2023
Unit is working normal no over heating or burning will also recommend also getting the vent done properly.
We serviced a
Samsung Washer
Near East Rochester, New York 14445
Jose D
Job Details:
12/08/2023
The door boot seal was damaged. I replaced the door boot seal, ran and tested, the washer no longer leaks water and works properly.
We serviced a
Maytag Washer
Near Rochester, New York 14618
Jose R
Job Details:
12/08/2023
Went ahead and replaced valve and did not see any leaks unit is operating with in specs complete
We serviced a
LG Dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
12/08/2023
Dishwasher - replace drain pump tested unit drains normal now .
Washer - cleaned out drain filter if customer calls back for washer smell will recommend drain line
We serviced a
Jenn Air Stove
Near Webster, New York 14580
Chris
Job Details:
12/08/2023
Cleaned left burners and got working but parts are NLA for left burners we will be unable to repair left burners any farther. Replaced front right burner base and unit now lights properly
We serviced a
samsung washer
Near Churchville, New York 14428
JK
Job Details:
12/08/2023
Ran washer through service mode and no stored error codes, checked all connections and all components and can find no faults, ran washer with overload of water and all is operating normal, can find nothing that would leave oil stains on clothing in tub drum or anywhere, no oil residue in wash tub or agitator.
We serviced a
Kenmore refrigerator
Near Rochester, New York 14618
JK
Job Details:
12/08/2023
Outlet that refrigerator is plugged into is dead tested all breakers and nothing reset it, plugged refrigerator in on working outlet and all is working with refrigerator, customer will need electrician to check outlet.
We serviced a
LG Washer
Near Rochester, New York 14609
Cristian
Job Details:
12/08/2023
This is tub issue will recommend getting new unit
We serviced a
kitchenaid refrigerator
Near Ontario, New York 14519
Chris
Job Details:
12/08/2023
Unit appears to have sealed system issues recommend factory service
We serviced a
Whirlpool Washer
Near East Rochester, New York 14445
Derek
Job Details:
12/08/2023
Needs a new timer for the washer. Replaced and tested good.
We serviced a
Samsung Dryer
Near Webster, New York 14580
Chris
Job Details:
12/08/2023
Did find significant gas leak at valve/ regulator inside dryer and at gas supply line , vibration was caused by debris in blower housing.
Estimate to replace gas line and internal gas parts is approx 400 plus tax and shipping on parts and approx 120-140 labor due on return.
Parts are special order with no ETA
Left gas off and dryer unplugged as unit os non operational
Homeowner not present gave estimate and diag over phone
We serviced a
GE Range
Near Rochester, New York 14625
Cristian
Job Details:
12/08/2023
Will recommend control board if we have to come back and the knob broke when pulling it off
We serviced a
Whirlpool Microwave
Near Fairport, New York 14450
Tina
Job Details:
12/08/2023
Randomly when you hit start on microwave it won?t start and say to close/open door. Door switches tested and one of them is bad.
There is a kit for this to replace it and that?s when ordered and will be back to installed.
12/8 installed new door interlock switches and works without issues
We serviced a
Roper Washer
Near Victor, New York 14564
Derek
Job Details:
12/08/2023
Needs shocks note-come in if they don?t answer the door. I replaced the worm shocks the basket has more support and seems to be much more balanced.
We serviced a
samsung Dryer Vent
Near Rochester, New York 14618
Jose D
Job Details:
12/08/2023
No lint build up in the vents, the rest of the vent is leading up to the roof. Advised the customer to contact property management to check the rest of the vent leading to the roof, to make sure nothing is clogging the exhaust leading outside. Monitored the tempature of the dryer, and everything seems to be working properly, no issue with the dryer itself. Advised to call back if the issue happens again, after the vent in the roof has been checked.
We serviced a
Kenmore refrigerator
Near West Henrietta, New York 14586
JK
Job Details:
12/08/2023
Icemaker cover not closed and allowing g door to not close fully and ice in bucket to melt and refreeze and locking auger up cleared all and all is working good.
We serviced a
whirlpool washer
Near Farmington, New York 14425
Derek
Job Details:
12/08/2023
Needs new shocks for the drum. WH01X20826 Needs a set of 4 from the remainder to do the repair is going to be $328.97
Going to discuss with wife and make a decision.
We serviced a
LG Dryer
Near Webster, New York 14580
Cristian
Job Details:
12/08/2023
Replace heating thermostat and vent line tested unit heating fine now
We serviced a
maytag washer
Near Fairport, New York 14450
Jose R
Job Details:
12/08/2023
Customer complaint was that the clothes were still coming out soak when diagnosing unit viewed that the customer had a bad hub not allowing drum and agitator spin together went ahead and replaced hub now unit operating with in specs complete
We serviced a
GE Oven
Near Penfield, New York 14526
Tina
Job Details:
12/08/2023
Customer has mouse droppings all in oven and door latch was rusted out. Customer decided to get a new appliance
We serviced a
Whirlpool Stove
Near Rochester, New York 14604
Jose R
Job Details:
12/08/2023
Customer had 3 bad regulators causing the cook top not to cycle on and off unit is in bad shape so they will be exploring there options on a brand new unit
We serviced a
ge refrigerator
Near Rochester, New York 14618
JK
Job Details:
12/08/2023
Door seal will not seal even after heating will have to replaced again under warranty.
11-8-23: Replaced door seal under warranty heated and relaxed seal and all is sealing good advice customer to leave door closed for a minimum of 24 hours to allow all to cool and relax to door.
We serviced a
Bocsh refrigerator
Near Victor, New York 14564
Derek
Job Details:
12/08/2023
The fridge repair parts are on back order. I replaced the door boot on the washer. It was ripped on the bottom. I ran and tested afterwards and here are. I signs of water or leaks. The washer is done.
We serviced a
Maytag Washer
Near Walworth, New York 14568
Derek
Job Details:
12/08/2023
Needs a drain pump it feels like the magnet on the fan has come apart and grinding inside.
We serviced a
frigidaire Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
12/07/2023
Replace door seal and splash clips
We serviced a
Bosch Dishwasher
Near Rochester, New York 14612
Cristian
Job Details:
12/07/2023
Tennant said nothing was being responsive after last service call, rechecked all and can find no fault instructed customer on use of UI Controls.
We serviced a
Frigidaire Washer
Near Rochester, New York 14617
JK
Job Details:
12/07/2023
Replaced the door lock and it seems to be working much better.
We serviced a
LG Washer
Near Fairport, New York 14450
Derek
Job Details:
12/07/2023
Washer drain pump bad replaced ran and tested for leaks all is leak free and running good.
Took dryer apart and cleaned inside all is clean and running good.
We serviced a
Whrilpool Dreyer
Near Rochester, New York 14626
JK
Job Details:
12/07/2023
Needs element , no repair at this time
Approx 200 plus tax would be due if repaired
We serviced a
samsung Dishwasher
Near Penfield, New York 14526
Chris
Job Details:
12/07/2023
Hose clamp not on the drain hose all the way and was dripping. She had her vent cleaned in February of this year it definitely didn?t need a cleaning.
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Derek
Job Details:
12/07/2023
Customer complaint was that the unit would not run a cycle and all they would hear is a humming noise when diagnosing unit viewed that the customer had no water going into the unit plumber had to turn off water due to leak inform cx as soon as they get that leak taken care of to turn on the water the unit should be working with in specs complete
We serviced a
Frigidaire Fridge
Near Rochester, New York 14618
Jose R
Job Details:
12/07/2023
Ice bucket needed to be adjusted to fit in auger
We serviced a
Kitchen Aid Microwave
Near Fairport, New York 14450
Tina
Job Details:
12/07/2023
Reinstalled light bulb bracket
We serviced a
Samsung Dishwasher
Near Victor, New York 14564
Chris
Job Details:
12/07/2023
Went ahead and replaced pump Joe unit is operating with in specs complete
We serviced a
Whirlpool refrigerator
Near Pittsford, New York 14534
Jose R
Job Details:
12/07/2023
Seal system issue will recommend getting someone to check on compressor.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14609
Cristian
Job Details:
12/07/2023
Cleaned out vent and replace heating element
Tested unit heating fine did explain to customer he should reduce the length of the vent .
We serviced a
Whirlpool Dryer
Near Rochester, New York 14612
Cristian
Job Details:
12/07/2023
Ran washer through service mode no error codes checked for leaks and operation all is leak free and running good.
Dryer idler wheel locked up replaced as a kit all is running good and quite.
Completed short run dryer vent cleaning all is clean and blowing good
We serviced a
Kenmore Washer
Near Brockport, New York 14420
JK
Job Details:
12/07/2023
Got 2 codes one for overload and 2 for locked motor possible cause for overloading try to reduce when putting heavy clothing in to the machine . I ran diagnostic and everything pass unit spins normal .
We serviced a
samsung refrigerator
Near Rochester, New York 14626
Cristian
Job Details:
12/07/2023
Customer complaint was that the ice maker was not working when diagnosing unit no error codes were displaying went ahead and hit the test button switch and everything passed inform customer to monitor the unit and if having any issue cx will try Samsung first and get back to us if needing our assistance complete
We serviced a
samsung Oven
Near Henrietta, New York 14467
Jose R
Job Details:
12/07/2023
Installed double wall oven in place , customer will need contractor to modify cabinets to allow proper installation of unit.
We serviced a
samsung Oven
Near Palmyra, New York 14522
Derek
Job Details:
12/07/2023
Installed double wall oven in place , customer will need contractor to modify cabinets to allow proper installation of unit.
We serviced a
Samsung Dryer
Near Rochester, New York 14607
Jose R
Job Details:
12/07/2023
Customer complaint was that the unit was not drying when diagnosing unit viewed that they had a bad heating element went ahead and replaced element now unit is operating with in specs complete
We serviced a
GE Dryer
Near Rochester, New York 14613
Cristian
Job Details:
12/07/2023
Replace belt tested unit working normal now .
We serviced a
Whirlpool washer
Near Rochester, New York 14624
JK
Job Details:
12/07/2023
Gear case bearings are going bad and will need a new gearcase along with clutch kit.
We serviced a
Whirlpool Wall oven
Near Fairport, New York 14450
Jose R
Job Details:
12/07/2023
Customer complaint was that the oven was taking forever to heat up when diagnosing unit viewed that the board was sending the proper voltage to the broil element it?s showing that the board is out of stock if customer wants to go along with the repair customer would need main control and fuse and would have to follow up with us to see if the board becomes available complete
We serviced a
samsung Range hood fan
Near East Rochester, New York 14445
Chris
Job Details:
12/07/2023
12/7 installed new blower motor assy and it?s working without issues.
We serviced a
GE Microwave
Near Pittsford, New York 14534
Tina
Job Details:
12/07/2023
Tested all components and they were all good. Then started checking wires and there was a slight break in one. So it was stripped and new end was put on and microwave seems to be working as it should.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14625
Tina
Job Details:
12/07/2023
Vent was clear and short run
Dryer has random heat, it?s getting 120v, tested centrifuge switch and it?s good, flame sensor is good, gas coils are good, temp sensors are good and igniter is good. New board is needed. There was a lot of lint so I cleaned dryer out since they are going to keep using it till it breaks.
Washer needs a new Main board. Also works intermittently. Customer just u plugged to reset and it works again.
Both appliances are 12 years old so they will use them till they can?t.
We serviced a
Kenmore Oven
Near Webster, New York 14580
Chris
Job Details:
12/07/2023
Replaced faulty bake igniter and tests ok
Vent pipe does not line up with exterior vent fixture on dryer vent would need contractor or vent wizard to correct
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
12/05/2023
FF section is at 43? FZ s at 31? compressor is running, put into defrost mode and it?s working. Refrigerator needs a sealed system job done.
Fridge is a Monogram from June of 91. Customer is going to look at a new appliance.
We serviced a
kitchenaid microwave
Near Pittsford, New York 14534
JK
Job Details:
12/05/2023
Microwave will need more than what is worth, customer will replace unit.
We serviced a
MAYTAG WASHER
Near Rochester, New York 14610
Cristian
Job Details:
12/05/2023
Replace Maytag maintenance kit . Cleaned out door boot unit is draining normal now
We serviced a
Kitchenaid Refrigerator
Near Fairport, New York 14450
Derek
Job Details:
12/05/2023
The ice maker is working fine. It was the auger that wasn?t working. I found ice build up in the gears for the auger. I cleaned she ice out and the auger is working fine and dispensing the cubes.
We serviced a
whirlpool dryer
Near Rochester, New York 14615
Jose D
Job Details:
12/05/2023
The dryer vent is completely clogged. Dryer heats up and runs normal without the vent. The customer will just purchase a new dryer vent.
We serviced a
frigidaire microwave
Near Webster, New York 14580
Chris
Job Details:
12/05/2023
Needs door interlock kit estimate approx
135 plus tax would be due on return
No repair at this time.
Customer request fuse only be change to see if it will last till they get new ( no guarantees or warranty on fuse only replacement)
We serviced a
GE Washer
Near Penfield, New York 14526
Chris
Job Details:
12/05/2023
Needs gear box and hub splines on both are worn/ stripped
estimate approx 400 plus tax due
No repair at this time
We serviced a
Samsung Range
Near Williamson, New York 14589
Chris
Job Details:
12/05/2023
Unable to locate any leaks , flames all are tight to burner and good flame quality.
Smells odor only when burners are on- may be something burning off in air from recent painting , varnish , staining etc
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Tina
Job Details:
12/05/2023
Washer was full of water so used shop vac to empty then had t empty hoses and took drain pump off and there was a sock stuck in it. Removed sock and ran washer and it?s draining without issues.
We serviced a
Maytag Washer
Near Webster, New York 14580
Cristian
Job Details:
12/05/2023
Replace hub calibrated unit working normal now .
We serviced a
Sasmung Dryer
Near Irondequoit, New York 14609
Jose D
Job Details:
12/05/2023
The heating element did not pass the continuity test. I replaced the the heating element, ran And tested, the dryer now has heat and is working properly. Also installed the maintenance kit.
We serviced a
Whirlpool Washer
Near Rochester, New York 14609
Jose R
Job Details:
12/05/2023
Customers complaint was the the unit would not work when diagnosing unit viewed that the customer had a bad door switch went ahead and replaced door switch now unit operating with in specs complete
We serviced a
LG Washer
Near Rochester, New York 14618
Jose R
Job Details:
12/05/2023
Customer complaint was that the unit had no power to the display and would not turn on went ahead and did a soft reset on the unit and disconnect all the wires from the board went ahead and re attached everything Joe unit had power and working with in specs complete
We serviced a
Kenmore Refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
12/05/2023
Seal system issue would recommend getting compressor checked
We serviced a
frigidaire Oven
Near Rochester, New York 14616
Cristian
Job Details:
12/05/2023
Replace inner glass door .
We serviced a
Hot point Washer
Near Williamson, New York 14589
Chris
Job Details:
12/05/2023
Washer has bad drain pump but part is NLA
Dryer needs new exterior vent fixture as it is broken and also would recommend cabinet cleaning inside dryer
Unable to repair vent fixture as hole in foundation may require modification and accessibly is under a deck
No repair on todays visit
We serviced a
samsung refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
12/05/2023
Customer has a bad damper it?s stuck in a close position not allowing the air to properly flow into the fridge.would need to replace damper and unit would be operating with in specs
We serviced a
Kenmore Washer
Near Fairport, New York 14450
Tina
Job Details:
12/05/2023
Washer needs a new motor and customer is getting new appliance
We serviced a
Kenmore refrigerator
Near Rochester, New York 14612
JK
Job Details:
12/05/2023
Defrost thermostat and defrost control are not working and will need to be replaced defrost control is discontinued from manufacturer customer will need to replace unit.
We serviced a
LG washer
Near Victor, New York 14564
Derek
Job Details:
12/05/2023
***** Attention This is a big job and in tight quarters going to need extra time*****Unit is going to need a new spring for the tub support. Also the hose from the tub to the drain has a split in it from the tub falling down and hitting the frame. I replaced the spring and the hose from the tub to the drain pump. I ran and tested. No leaks present and the drum is balanced and no abnormalities it full spin cycle.
We serviced a
Kenmore refrigerator
Near Webster, New York 14580
Chris
Job Details:
12/05/2023
Unable to duplicate noise
Best guess noise would be from the damper assy estimate approx 175 plus tax due on return if orderd
We serviced a
MAytag Washer
Near West Henrietta, New York 14586
JK
Job Details:
12/05/2023
Gear case leaking oil and water from bearings going bad gearcase will need to be replaced.
We serviced a
frigidaire dryer
Near Fairport, New York 14450
Tina
Job Details:
12/05/2023
Customer had an error ode related to the heating element. When I took dryer apart I tested element and one or the part had shorted. A new element was installed and dryer was vacuumed out. Dryer is now working without issues.
We serviced a
maytag washer
Near Rochester, New York 14615
Jose R
Job Details:
12/05/2023
Customer complaint was that the unit would not drain out any of the water when diagnosing unit viewed that there was a sock stuck in the pump went ahead and removed the sock now unit is operating with in specs
Also ran a short run on the dryer vent to prevent any fires complete
We serviced a
Frigidaire Freezer
Near Webster, New York 14580
Chris
Job Details:
12/05/2023
Appears tstat was stuck in off position, got unit running and evap fan and cooling system appear ok
Recommend tstat/ garage kit estimate approx 210 plus tax would be due no repair at this time
We serviced a
Kitchenaid Wall oven
Near Pittsford, New York 14534
Derek
Job Details:
12/04/2023
Removed the old wall oven and installed a new kitchen aid.
We serviced a
LG Dryer
Near Pittsford, New York 14534
Jose D
Job Details:
12/04/2023
TE1 error code on site. The dryer will need the thermister upgrade kit. Thermister did not fix the issue. The main PCB is faulty. The customer will call if they want to get the repair done.
We serviced a
samsung Dryer
Near Penfield, New York 14526
Tina
Job Details:
12/04/2023
Adjusted dryer vent and took a pic showing it?s in place with good airflow. Pic uploaded in notes.
We serviced a
Maytag Dryer
Near Rochester, New York 14619
Jose D
Job Details:
12/04/2023
Ran the washer through a diagnostic mode, the washer will need a new lid switch, and drain pump. The customer will look to buy a new one due to the price.
We serviced a
Kenmore Oven
Near Rochester, New York 14612
Jose R
Job Details:
12/04/2023
Customer has a bad main board not providing any voltage to the broil portion only sending the volts to the bake if customer wants to go along with repair would recommend board.they will be exploring there options and get back to us if wanting to go along with the repair
We serviced a
ge dishwasher
Near Rochester, New York 14618
Cristian
Job Details:
12/04/2023
Notice the filter wash assembly was detached from the unit not sure if this will cause unit not to drain but drain pump is definitely good ran it few time will have to run a full cycle to determine any other issues .
We serviced a
Whirlpool Dishwasher
Near North Chili, New York 14514
JK
Job Details:
12/04/2023
Dishwasher inlet valve bad causing water to fill replaced tested all is working good.
Refrigerator Icemaker bucket jammed with ice removed tested all is working good.
We serviced a
Ge Washer
Near Rochester, New York 14616
Jose D
Job Details:
12/04/2023
The washibg maching has a bearing issue. The customer will purchase a new washer due to the price.
We serviced a
Kenmore Dryer
Near Fairport, New York 14450
Tina
Job Details:
12/04/2023
Plastic Outer bearing broke. A new one is being ordered.
12/4 installed new outer bearing and dryer is working without issues.
We serviced a
LG Washer
Near Rochester, New York 14618
Cristian
Job Details:
12/04/2023
Replace drain pump tested unit working normal now
Replace Ice maker on fridge wait 24 hours to make ice
We serviced a
Maytag Dryer
Near Rochester, New York 14606
JK
Job Details:
12/04/2023
Cleaned inside dryer all is clean and running goog.
We serviced a
Frigidaire Stove
Near Rochester, New York 14623
Cristian
Job Details:
12/04/2023
Replace control board tested unit working normal now
We serviced a
frigidaire Stove
Near Brighton, New York 14620
Jose R
Job Details:
12/04/2023
Customer burner was not igniting went ahead and cleaned out the burners now everything is working with in specs
We serviced a
lg dishwasher
Near Webster, New York 14580
Tina
Job Details:
12/04/2023
12/4 installed new tub gasket and there is no leak
We serviced a
GE refrigerator
Near Rochester, New York 14626
JK
Job Details:
12/04/2023
Icemaker finger sweep bent rebent and all is running good.
We serviced a
kenmore refrigerator
Near Rochester, New York 14625
Chris
Job Details:
12/04/2023
Replaced defrost control and unit started defrosting.
May take 24 hours to regulate to set temp
We serviced a
Samsung Dryer
Near Penfield, New York 14526
Tina
Job Details:
12/04/2023
Dryer when squeaking when in use. A new maintenance kit was installed and is working without issues.
We serviced a
bosch dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
12/04/2023
Customer wanted to switch over display from white to gray customer purchase Display I replace display for customer and tested unit working normal.
We serviced a
Frigidaire Dishwasher
Near Webster, New York 14580
Chris
Job Details:
12/04/2023
Replaced water level pressure sensor
Unit now passes all diag mode tests
We serviced a
Whirlpool Washer
Near Rochester, New York 14616
Jose D
Job Details:
12/04/2023
F5 error code on site. Washer will need a new lid switch. I replaced the lid switch, the washer now locks and goes into a cycle. No more error code.
We serviced a
whirlpool refrigerator
Near Rochester, New York 14626
JK
Job Details:
12/04/2023
Icemaker bad will need to be replaced customer will replaced by himeself.
We serviced a
Maytag Dryer
Near Pittsford, New York 14534
Tina
Job Details:
12/04/2023
Fuse blew again as did heating element. Both are being ordered and when I come back I will also be doing all new venting for them.
12/4 Installed new fuse and heating element and put in all new dryer venting. Dryer is heating and venting without issues.
We serviced a
Sasmsung Dryer
Near Pittsford, New York 14534
Derek
Job Details:
12/04/2023
Replaced the heating element. It was burnt out. Ram and tested good
We serviced a
kenmore washer
Near Rochester, New York 14616
Jose D
Job Details:
12/04/2023
No signs of leakes from any of the washing machine hoses, drain pump, or water inlet. The washing machine bleach dispenser cup was knocked out of place, and hanging loosely. I Reatached the bleach dispenser, ran and tested, the washing machine no longer leaks.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14612
Cristian
Job Details:
12/04/2023
New Water line was to thick could not use new one I cut the original water line and attached to the old valve and unit is not leaking now .
We serviced a
Whirlpool oven
Near Victor, New York 14564
Derek
Job Details:
12/04/2023
Rebooted the touch screen and it worked fine. They have a new touch screen in the garage if it stills gives them a problem . Then we will replace it.