Issue: Ice maker not working and DVC Model WRS586FLDM01 Day/Date/Time: 08/11/26 12-5 Who to call for dispatch: Robin

Issue: error message saying clear drain Day/Date/Time: 8/11/2026 Afternoon Who to call for dispatch: Maria cell

Summary: Salvatore Miceli, phone 5853603546, called to schedule service for a Samsung refrigerator with water collecting underneath the deli drawer and not draining. Diagnostic fee of $124.99 plus tax was explained and approved. Appointment scheduled for Tuesday, August 11, 2026 from 12:30 PM to 5:00 PM.Service Location: 31 Angels Path, Webster, NY, 14580Job scheduled for Tuesday, August 11, 2026 from 12:30 PM to 05:00 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a7909ea726eebafe9741624

Issue: not starting Day/Date/Time: 8/12 first call Who to call for dispatch: frank cell

Issue: The low temperature setting is not working, and she would also like the flexible dryer vent replaced with a new one she has already purchased. Date: 08/11 morningWho to call: Patricia

Prefers DenamIssue: not cooling. bottom freezer light also doesn't work. Day/Date/Time: 08/11 morning Who to call for dispatch: Paul

sold work marcone eta friday 8/7

Issue: f10 errorcode Day/Date/Time: 8/10 afternoon Who to call for dispatch: mark cell

Issue: ice maker not dispensing ice. Day/Date/Time: 8/10/2026 morning Who to call for dispatch: larry cell

Issue: Requesting Tinaover filling and then when you try to restart it shuts off. unit is in building laundry room owner will meet tech there, it will take about 20min for him to get there Day/Date/Time: 8/10/2026 Who to call for dispatch: Vinay 716-908-7922

Issue: F9 error code. Day/Date/Time: 08/10 morning Who to call for dispatch: Heather

Issue: right door has lowered a bit and now having issues Day/Date/Time: 8/10 afternoon Who to call for dispatch: Casey cell 585-733-9660

Issue: squeaking all the time Day/Date/Time: 8/10 afternoon Who to call for dispatch: nanny cell

Booked via Scheduling Pro: Customer Name: Molly Muszak Time slot requested: Mon, Aug 10, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: Whirlpool Additional Details: Top rack of dishwasher is broken Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Possible recall: Issue: Drum doesn’t rotate but motor is humming Day/Date/Time: Who to call for dispatch: Neal

Issue: GE Electric Dryer not drying properly and dryer vent cleaning KitchenAid Oven lights are out and hood vent light is out Day/Date/Time: 08/10/26 8-12 Who to call for dispatch: Seema Cell

Booked via Scheduling Pro: Customer Name: Nancy Loughran Time slot requested: Thu, Aug 6, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: GE Additional Details: Freezer light not working Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: needs dryer venting hole moved from back of dryer to the left side. holes are already there. its 10 inches away from the wall at the moment MED6205RW Day/Date/Time: 08/10 morning Who to call for dispatch: Teresa

**Issue: oven not working Day/Date/Time: 8/10 afternoon Who to call for dispatch: douglas cell

Issue: oven not working after power outage Day/Date/Time: 8/10 morning Who to call for dispatch: gail cell

Part is off Back order

Issue: oven fan making same noise shae recall Day/Date/Time: 8/10 after 3pm Who to call for dispatch: robin cell

Issue: Not spinning Day/Date/Time: 08/10/26 12-5 Who to call for dispatch: Nicole

Issue: leaking from bottom Day/Date/Time: 8/10 afternoon Who to call for dispatch: sam cell

Issue: Stopped mid cycle and now getting H2O Error Code Day/Date/Time: 08/10/26 8-12 Who to call for dispatch: Lisa Cell

Issue: making a loud noise Day/Date/Time: 8/10/2026 morning Who to call for dispatch: Nuyrs cell

Issue: Has a gas smell Day/Date/Time: 08/10/26 Fist Call Who to call for dispatch: Ryan

Issue: stopped running and wont drain Day/Date/Time: 8/10/2026 afternoon Who to call for dispatch: Jason cell

Issue: gas leak coming from the regulator on a gas stove.Date: 08/10 afternoonWho to call: Lisa

Warranty: Part was defective DA82-02869A sending out with another

Issue: not heatingunit #100 Day/Date/Time: 8/10/2026 afternoon Who to call for dispatch: TJ cell

Issue: not cooling Day/Date/Time: 8/10/2026 morning Who to call for dispatch: Douglas cell

Mod Shifter install

Summary: washer that will not spin. Appointment booked for Monday, August 10 from 8:00 AM to 12:30 PM.

broken knob that controls oven 8/10 afternoonchris cell

Issue: Lis id not locking and the washer isn't spinning MOD#MVWC465HW3 Day/Date/Time: 08/10/26 12-5 Who to call for dispatch: Denise

Issue: Residue is being left on clothes Day/Date/Time: 08/10/26 12-5 Who to call for dispatch: Judith

Summary: Frigidaire QuietPack washer dryer combo. The dryer is showing a clean lint filter error code. The unit is approximately 6 years old. Customer scheduled for Monday, August 10, 2026 from 8:00 AM to 12:30 PM. 70

Issue: Dishwasher not cleaning Day/Date/Time: 8/10/2026 Morning Who to call for dispatch: Brett cell

Issue: *RETURN* Ice maker still not working 26E Error Code model #rf260beaesg Day/Date/Time: 08/10/26 8-12 Who to call for dispatch: Laird

Fridge not cooling properly needs new control board installed

Issue: glass is broken on stove. has glass replacement but needs it installed Day/Date/Time: 08/10 afternoon Who to call for dispatch: Nathan

Leaking from drain line .

Issue: error e15 code, hose is dripping looks like mice have damaged Day/Date/Time: 8/10/2026 Morning Who to call for dispatch: Lisa cell

Issue: Ice Maker not working WRX735SDBM00 Day/Date/Time: 08/10/26 8-12 Who to call for dispatch: Kathy

Issue: dryer vent cover need to be replaced - might want DVC - also needs oven looked at not heating Day/Date/Time: 8/10/26 First Call Who to call for dispatch: ethan cell

Issue: Not spinning Day/Date/Time: 08/10/26 12-5 Who to call for dispatch: Bushra

Issue: not cooling like it should. ice maker makes ice but comes out watery and small Day/Date/Time: 08/11 afternoon Who to call for dispatch: Frank

Booked via Scheduling Pro: Customer Name: Brandon Clark Time slot requested: Mon, Aug 10 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Maytag Is this a stacked unit?: No Additional Details: The washer has been leaving a load with a few inches of water after a cycle. Usually a drain and spin takes care of it, but today it flooded part of the basement into the garage. We also cleaned the drain in the utility sink just to ensure the sink was draining properly. The drain and spin cycle got rid of most of the water in the drum, but if you move around the drum you can hear some water still sitting in the washer. I flipped the switch in the breaker, unplugged it, and turned the water valve off for now while we clean up. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Summary: Kenmore refrigerator. Customer reports needing the waterline checked to ensure it is properly connected and wants the ice maker inspected. Appointment scheduled for Monday, August 10, 2026 from 8:00 AM to 12:30 PM.

Summary: refrigerator that is over freezing food in the fresh food section. Appointment scheduled for Monday, August 10, 2026 between 8:00 AM and 12:30 PM.

Issue: gets stuck on a cycle and runs continuously, not completing the cycle. Date: 08/10 morningWho to call: Lance

Issue: not spinning Day/Date/Time: 8/10 afternoon Who to call for dispatch: edwin cell

Issue: leaking water from the back Day/Date/Time: 8/10/2026 afternoon Who to call for dispatch: Simon cell

Issue: wont go past fill cycle Would like early in the afternoon Day/Date/Time: 8/10/2026 early afternoon Who to call for dispatch: william cell

Loud squeaking sound when started, possible bad belt. 8/10 morningdaniel cell

Washer is leaking 1-2cups soapy water after loads, worried a hose or valve or something needs to be fixed or repaired in back of washing machine. It’s an LG WM3470HVA8/10 morningrachel cell

My Bosch refrigerator (model B36CL80SNS/07) suddenly lost all power even though the outlet is fine. I replaced the Power Module (12028500) and then the Main Control Module (12029339), but the unit remains completely dead with no lights or display. I confirmed approximately 120 V AC is reaching the Power Module and 12 V DC is present at the Control Module. All connectors appear properly seated. I need a technician to diagnose the remaining issue.8/10 morningandrew cell

Summary: Dominique Irwin called from 5855572917 to schedule service for a washer that is stuck in a locked position and making a banging noise during the wash cycle. Appointment scheduled for Monday, August 10, 2026 from 12:30 PM to 5:00 PM. Customer informed of $124.99 trip fee plus tax, due upon completion. Payment methods accepted: cash, credit, debit, or check.Service Location: 2960 W Walworth Rd, Macedon, NY, 14502Job scheduled for Monday, August 10, 2026 from 12:30 PM to 05:00 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a75052d4411f65ce1caf3d3

Booked via Scheduling Pro: Customer Name: Terry Wihlen Time slot requested: Mon, Aug 10 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Microwave Repair What is the brand?: KitchenAid Additional Details: Microwave loud humming and does not heat. Please call if you don’t repair this type of unit. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: not heating and dvc Day/Date/Time: 8/10 afternoon Who to call for dispatch:

Needs better vent for dryer.

Issue: has squealing noise Day/Date/Time: 8/10/2026 morning Who to call for dispatch: Gail cell

Issue: not heating Day/Date/Time: 8/10/2026 afternoon Who to call for dispatch: Bob cell

Issue: She reported that the freezer is not freezing and water is coming out of the ice maker when the door is opened. Date: 08/10 afternoonWho to call: Ann

Issue: not drying clothes completely WED6200SW1 Day/Date/Time: 8/10 afternoon Who to call for dispatch: diane cell

Issue: smell that won't go away and there's water not draining Day/Date/Time: 8/10 afternoon after 1pm Who to call for dispatch: grace cell

Booked via Scheduling Pro: Customer Name: Debra Luna Time slot requested: Mon, Aug 10, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: Bosch Additional Details: Our Bosch dishwasher is displaying an E-15/Watertap error code.

Issue: dryer not heating Day/Date/Time: 8/7/2026 afternoon Who to call for dispatch: Carol cell

Latch replacement

Issue: oven is not going above 300 SVD48600P Day/Date/Time: 8/10/2026 morning Who to call for dispatch: call wife Toni 908-240-7848

Issue: freezer and fridge not keeping temp Day/Date/Time: 8/10/2026 afternoon Who to call for dispatch: Edward cell

Customer will be home after 9 am Possible recall: Issue: ice maker not working it is leaking water when it is on Day/Date/Time: 8/6/2026 afternoon Who to call for dispatch: Roman cell

Booked via Scheduling Pro: Customer Name: Justine Zodarecky Time slot requested: Tue, Aug 11 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: GE Additional Details: dryer isnt running

Issue: washer leaking water from the bottom only during the wash cycle Day/Date/Time: 8/10/2026 morning Who to call for dispatch: Debbie cell

Issue: making a squeaky noise Day/Date/Time: 8/10/2026 morning Who to call for dispatch: cell

Issue: oven is not working and refrigerator/freezer are having trouble getting cold.Date: 08/10/26 Last call Who to call: Eric

Issue: NOT DRAINING Day/Date/Time: Who to call for dispatch: (585) 472-5505

Issue: washer and dryer making noises and icemaker not working on kenmore fridge Day/Date/Time: 8/10 afternoon after 1:30 pm Who to call for dispatch: megan cell

Timer install

Fan Motor, Knob, Timer , Belt

Ice pan install

Summary: Customer Noel Larson called from 8014418593 to schedule service for a leaking dishwasher and a leaking clothes washer at their home. Both appliances are leaking slowly. Appointment scheduled for Monday, August 10, 2026 from 12:30 PM to 5:00 PM. Standard trip fee of $124.99 plus tax discussed. Payment due upon completion. Customer informed technician will provide 20 to 30 minute call ahead and that trucks are well stocked for same day completion when possible.Service Location: 1360 Sagebrook Way, Webster, NY, 14580Job scheduled for Monday, August 10, 2026 from 12:30 PM to 05:00 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a737ee65a0dc5086780095f

Issue: Gasket replacement Day/Date/Time: 8/10/2026 afternoon Who to call for dispatch: Mike cell

Issue: making a squealing noise Day/Date/Time: 8/10/2026 morning Who to call for dispatch: Tom cell

Issue: making noise when spinning requested chris Day/Date/Time: 8/10 morning Who to call for dispatch: danne cell

Control board install

LG top loader E6 error after flooding 8/7 afternoonjennifer cell

Issue: One of the doors is not closing all the way Day/Date/Time: 08/07/26 12-5 Who to call for dispatch: Gary

Possible recall: Issue: Not spinning properly, and not aggitating Day/Date/Time: 08/06/26 12-5 Who to call for dispatch: Carol Landline

dryer that is not rotating. 8/7 morningpat cell

sold work marcone eta thursday 8/6

Issue: leaking water from the bottom, would like to be seen first Day/Date/Time: 8/7/2026 Morning Who to call for dispatch: Amber cell

Issue: not drying clothes properly Day/Date/Time: 08/07 morning FIRST CALL Who to call for dispatch: Nicole

Issue: not heating steve o recall Day/Date/Time: 8/7 afternoon Who to call for dispatch: adam cell

Granny and wash plate install would also like the dryer looked at.

Roller install

Issue: F30 Error Code Day/Date/Time: 08/07/26 8-12 Who to call for dispatch: Jeff

Possible recall: Door is not closing lock and latch pre ordered under warranty

Summary: Michael Hilfiger called from 5854895714 requesting service for a refrigerator with temperature issues. Customer is scheduled for Friday, August 7th, 2026 from 8:00 AM to 12:30 PM. Standard diagnostic fee of $124.99 plus tax was explained. Email provided as michaelhilsinger@yahoo.com.Service Location: 1177 Louise Wy, Victor, NY, 14564Job scheduled for Friday, August 07, 2026 from 08:00 AM to 12:30 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a73b50fae1b5e835595bd93