We serviced a
Bosch Washer
Near Webster, NY 14580
Chris
Job Details:
09/16/2024
Replaced drain pump assembly and verified proper drain
We serviced a
speedqueen dryer
Near Fairport, NY 14450
Jose R
Job Details:
09/16/2024
Replaced timer and wire harness now unit is operating with in specs complete
We serviced a
bosch dishwasher
Near Pittsford, NY 14534
Jose D
Job Details:
09/16/2024
Customer stated that the dishwasher will stop after 15 minutes, and the sanitize led light will blink, which usually indicate in adequate water temperature, or a blockage somewhere. I informed the customer to run the hot water before using the dishwasher to ensure it's initially getting hot water. The drain hose connecting to the garbage disposal had some debris and items that were restricting the draining process. Cleaned and removed all debri. Informed the customer to call back if the issue happens again.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14622
Cristian
Job Details:
09/16/2024
Replace Icemaker and fill tube tests unit working normal now
We serviced a
whirlpool oven
Near Rochester, NY 14624
JK
Job Details:
09/16/2024
Main control bake relay bad and sticking on causing oven to over heat, will need main board.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
Jose R
Job Details:
09/16/2024
Replaced defrost thermostat now unit is operating with in specs complete
We serviced a
whirlpool dryer
Near Rochester, NY 14626
Cristian
Job Details:
09/16/2024
Replace maintenance kit for customer tested unit working normal now
We serviced a
frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details:
09/16/2024
Replaced icemaker splash upgrade kit - verified fill and checks ok
We serviced a
Whirlpool Washer
Near Rochester, NY 14610
Jose D
Job Details:
09/16/2024
The gearcase is leaking oil into the tub. The gearcase is faulty and will need to be replaced.
.
We serviced a
Smasung Dreyr
Near Rochester, NY 14618
Jose D
Job Details:
09/16/2024
Lint build up on the blower wheel was causeing the dryer to vibrate aggressively. I removed and cleaned all the lint within the wheel and dryer. The dryer no longer vibrates aggressively, and is now working properly.
We serviced a
Kenmore Refrigerator
Near Rochester, NY 14621
Jose R
Job Details:
09/16/2024
Cx has a partial frost pattern indicating they have a bad compressor cx will need to start exploring there options on a brand new unit complete
We serviced a
Frigidaire Dishwasher
Near Penfield, NY 14526
Chris
Job Details:
09/16/2024
Water was splashing out of right side of door - installed splash kit and was unable to get unit to leak farther-
Hinges and inner door panel may have slight warp and would recommend replacing if customer has more issues
We serviced a
LG Refrigerator
Near Rochester, NY 14610
Cristian
Job Details:
09/16/2024
Seal system issue low on refrigerant will have to call LG for this repair
We serviced a
Maytag Dryer
Near Farmington, NY 14425
Derek
Job Details:
09/13/2024
Part is nla he?s already got one coming from Amazon he has it on order and I?m going to head over Friday pm to install. Installed tested and it works good.
We serviced a
Speedqueen Washer
Near Pittsford, NY 14534
Tina
Job Details:
09/13/2024
water is leaking into deli drawer and freezing so i took evap cover off and made sure the drain was u clogged and installed a new drain kit. a new evaporator cover assembly was also installed.
customer stated that sometimes things in the freezer seem soft but it?s working right now and everything is frozen solid.
customer called samsung about ice maker and they are sending someone out because it?s covered under the extended ice maker warranty
We serviced a
Samsung Oven
Near Webster, NY 14580
Chris
Job Details:
09/13/2024
Replaced oven bake igniter and verified proper operation
We serviced a
ge gas dryer
Near Rochester, NY 14613
Jose R
Job Details:
09/13/2024
Went ahead and installed dryer had to add a connector and add a addition gas line unit is operating with in specs complete
We serviced a
Samsung washer -
Near Pittsford, NY 14534
Derek
Job Details:
09/13/2024
Needs new upgraded shocks.not going to fix going to look at new machines.
We serviced a
Kenmore dryer
Near Penfield, NY 14526
Tina
Job Details:
09/13/2024
drain pump was not working and would just hum when trying to drain. a new one was installed and washer is draining without issues.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14615
JK
Job Details:
09/13/2024
Icemaker and icemaker fan bad and both will need to be replaced.
We serviced a
LG Washer
Near Irondequoit, NY 14617
Jose R
Job Details:
09/13/2024
Cx unit seems to be leaking from the cold and hot water valve cx will try to fix it and if needing our service will give us a call to do the repair
We serviced a
GE Washer
Near Penfield, NY 14526
Tina
Job Details:
09/13/2024
Speed sensor isn?t reading in smart HQ so a new one is needed also going to do a vent cleaning when I return
installed speed sensor and washer is now working without any issues
We serviced a
Samsung Washer
Near Rochester, NY 14623
JK
Job Details:
09/13/2024
Basket bearings bad and not cost affective to repair.
We serviced a
whirlpool dryer
Near Hilton, NY 14468
Jose R
Job Details:
09/13/2024
Cx unit was making a squeaking noise went ahead and replaced maintenance kit now unit is operating with in specs complete
We serviced a
maytag dishwasher
Near Pittsford, NY 14534
JK
Job Details:
09/13/2024
Ran dishwasher through multiple fill, run and drain cycles and can find no leaks in filling or draining only leak is door seal leak on Right side will need new door seal to correct issue.
09-13-24: Replaced door seal ran and tested for leaks all is leak free and running good.
We serviced a
Smausng Dryer
Near Greece, NY 14612
Jose R
Job Details:
09/13/2024
Educated cx to get in contact with an electrician to make sure that the breaker and the outlet is fine cx is still under the one year warranty and will recommend to get in contact with Samsung complete
We serviced a
WQhirlpool Refrigerator
Near Rochester, NY 14616
Cristian
Job Details:
09/13/2024
Replace control board and fan under warranty. Everything is working normal wait 24 hours for proper cooling.
We serviced a
Whirlpool Oven
Near Rochester, NY 14626
JK
Job Details:
09/13/2024
Ran oven up to 350? tested temps sensor at 350 ohms at 1650 ran oven up to 425 on reading was 1843 ran oven up to 450 ohms reading was 1865 all is testing good igniter is at 3.2 amps and igniting the gas normal, all is checking good. Temps at all setting ar +-15? high and low before recycling.
We serviced a
Samsung Washer
Near Honeoye Falls, NY 14472
Derek
Job Details:
09/13/2024
Needs mems sensor and the wiring harness. Not worth fixing.
We serviced a
Frigidaire Refrigerator
Near Hilton, NY 14468
Cristian
Job Details:
09/13/2024
Replace icemaker, fill cover and freezer lightbulb tested unit. Everything?s working normal no leaks.
We serviced a
lg dryer
Near Fairport, NY 14450
Jose D
Job Details:
09/13/2024
The dryer is not getting the correct 240 voltage. Informed the customer that they will need to call an electrician.
We serviced a
Frigidaire Microwave
Near Webster, NY 14580
Chris
Job Details:
09/13/2024
Replaced interlock assemblies and unit appears to be operational
We serviced a
ge refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
09/13/2024
Customer Going to think about the repair on the fridge if noise happens again
We serviced a
Whirlpool Dishwasher
Near Penfield, NY 14526
Jose D
Job Details:
09/13/2024
Noticed on site that there was water in the water sensor tray. I removed the water and dried all components. I leveled the dishwasher so that the water isn't favoring the front of the door. I ran a wash cycle and did not see any signs of a water leak. The customer also wanted the dryer vent cleaned. The vent is now cleared of any lint build up.
We serviced a
samsung refrigerator
Near Walworth, NY 14568
Chris
Job Details:
09/13/2024
Replaced ff damper motor assy and verified operation - unit does not appear to have any electrical issues as it draws approx 1.8-2.0 amps while cooling and approx 4 amps in defrost mode
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
09/13/2024
customer said that after she had unloaded dishwasher while later she notice a smell coming from it and when she opened it she went to take the lower rack out and burned her hand bet it was so hot. she noticed the lower spray arm had come apart and the bottom metal part was sitting on the heating element. a lower spray arm and element are needed but due to appliance being 15 years old customer is just going to get a new one.
We serviced a
Whirlpool Washer
Near Rochester, NY 14618
JK
Job Details:
09/13/2024
Ran washer through service mode door lock error was present, unlocked manually ran machine through service mode and all is working good, door lock wire plug vibrated loose receipted and all is running good.
We serviced a
Maytag Refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
09/13/2024
I ran and tested the ice maker it is not leaking at all. I took the door off and the bottom drawer. I noticed the drain hole was frozen over. I used my steamer to defrost the drain hole, and I cleaned out the hair slime and grime out of the drain tube. When the fridge defrosts it wasn?t draining and the water was leaking down the front and to the bottom of the freezer. I cleaned out all the ice in the bottom as well.
We serviced a
Maytag Refrigerator
Near Rochester, NY 14625
Cristian
Job Details:
09/13/2024
Replace touchpad for customer tested unit working normal wait 24 hours for proper cooling
We serviced a
GE Refrigerator
Near Rochester, NY 14620
JK
Job Details:
09/13/2024
Defrost timer bad not going into defrost mode and will need to be replaced.
Changed defrost timer ran and tested all is defrosting and running normal defrost ice in blower housing and all is blowing and cooling good.
We serviced a
LG Refrigerator
Near Ontario, NY 14519
Chris
Job Details:
09/13/2024
Unit appears to have sealed system issue - recommend factory service
We serviced a
kenmore dishwasher
Near Rochester, NY 14620
Jose R
Job Details:
09/13/2024
Customers complaints The unit was When diagnosing unit could not replicate any leaks when ahead and adjusted the wash blade if customer calls back would recommend bottom door seal
We serviced a
Kitchenaid Freezer
Near Pittsford, NY 14534
Derek
Job Details:
09/13/2024
Needs a new door gasket. I replaced the door gasket it was all cracked and not sealing. There was frost all over the food. I cleaned up most all the ice when I put it back together. Door looks to be sealing good now. Thank
We serviced a
kenmore stove
Near Penfield, NY 14526
Tina
Job Details:
09/13/2024
Bake was taking a long time to heat and igniter was only pulling 2.5 AMPS. I installed a new igniter and it?s pulling ver 3 amps now and is heating without issues.
We serviced a
Bosch Dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
09/13/2024
Replace water valve tested unit working normal now
We serviced a
GE Dishwasher
Near Penfield, NY 14526
Jose D
Job Details:
09/13/2024
The dishwasher was leaning forward on site. I repositioned and leveled the dishwasher. Ran and tested, everything is working properly now.
We serviced a
frigidaire Stove
Near Webster, NY 14580
Chris
Job Details:
09/13/2024
Was able to get door to unlock- lock motor is very weak and will need to be replaced if problem persists- no farther repair at this time
We serviced a
maytag dryer
Near Webster, NY 14580
Tina
Job Details:
09/12/2024
Dryer made a squeaking noise while running so a maintenance kit was installed and the dryer was vacuumed out. Dryer is running without issues
We serviced a
LG Washer
Near Rochester, NY 14607
Jose R
Job Details:
09/12/2024
Cx unit had no where to drain they have a extra connector which is not recommended and the drain line is higher then the unit and is leaking and causing the water to back flow into the tub cx would need to get in contact with a carpenter or a plumber to put a sink so that the unit could drain properly complete
We serviced a
whirlpool oven
Near Rochester, NY 14617
Cristian
Job Details:
09/12/2024
Replace bake element tested unit working normal
We serviced a
Maytag Washer
Near Spencerport, NY 14559
JK
Job Details:
09/12/2024
Hub bad and will need to be replaced, Replaced hub ran calibration mode and service mode all is running good.
We serviced a
Frig Refrigerator
Near Ontario, NY 14519
Chris
Job Details:
09/12/2024
Cleared ice build up in ice maker fill funnel - replaced updated water supply parts along with latest main pcb software- unit may take up to 24 hours to start proper ice production
We serviced a
Samsung Dryer
Near Rochester, NY 14620
JK
Job Details:
09/12/2024
Dryer had clothing object wrapped around blower wheel causing motor to freeze, removed item from blower wheel ran and tested all and all is running and heating good.
We serviced a
lg refrigerator
Near Irondequoit, NY 14609
Chris
Job Details:
09/12/2024
Replaced evap fan motor assy on refrigerator and unit tests ok
Also replaced complete spark ignition setup on range - tests ok as well
We serviced a
maytag washer
Near Webster, NY 14580
Cristian
Job Details:
09/12/2024
Replace control board and did a software update. Everything's working normal.
We serviced a
Frigidaire Dryer
Near Rochester, NY 14616
Jose R
Job Details:
09/12/2024
Replaced vent to flexible vent and gave it enough slack to where they can pull it out and it won?t disconnect unit is operating with in specs complete
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Tina
Job Details:
09/12/2024
Plastic part inside ice bucket broke so a new ice bucket is being ordered and will be dropped off on Tuesday for customer to install
We serviced a
frigidaire refrigerator
Near Rush, NY 14543
Jose R
Job Details:
09/12/2024
Replaced control panel and defrost thermostat and unit is now operating with in specs complete
We serviced a
Whirlpool Oven
Near Rochester, NY 14626
JK
Job Details:
09/12/2024
Bake igniter bad replaced ran and tested all is working good.
We serviced a
samsung microwave
Near Pittsford, NY 14534
Derek
Job Details:
09/12/2024
Unit has an se error code according to Samsung it?s a stuck key or the control panel is not communicating with the main control board.
We serviced a
Whirlpool Washer
Near Canandaigua, NY 14424
Derek
Job Details:
09/12/2024
Need water valve doing the same thing as last time it?s over flowing the dispensers on the top of the washer. Replaced the water valve and it?s working good now.
We serviced a
Samsung Dryer
Near Irondequoit, NY 14617
Jose R
Job Details:
09/12/2024
Replaced maintenance kit and cleaned inside of dryer and educated customer on load size unit operating with in specs complete
We serviced a
Maytag Oven
Near Fairport, NY 14450
Cristian
Job Details:
09/12/2024
Replace upper and lower igniter tested unit working normal
We serviced a
Samsung Oven
Near Rochester, NY 14609
Cristian
Job Details:
09/12/2024
Replace igniter tested unit working in normal
We serviced a
kitchen aid electric range
Near Rochester, NY 14612
Jose R
Job Details:
09/12/2024
Installed both boards, unit now operating to specs. Touchpad error code turned out to also need main control board as there was rodent infestation noticed on main board.
We serviced a
Samsung Washer
Near Rochester, NY 14624
JK
Job Details:
09/12/2024
Will need gearcase and Acuator customer will contact samsung.
We serviced a
samsung Refridgerator
Near Rochester, NY 14609
Cristian
Job Details:
09/12/2024
Replace freezer fan motor assembly tested unit fan is running normal now wait 24 hours for proper cooling in the fridge.
We serviced a
Whirlpool Washer
Near Rochester, NY 14607
Jose D
Job Details:
09/12/2024
The washer passed the diagnostic test. The washer passed the recalibration test. No stored error codes. Tested the coin op, inserted quarters and had no issues going into a cycle...advised to call back if the issue happens again.
We serviced a
whirlpool refridgerator
Near Webster, NY 14580
Tina
Job Details:
09/12/2024
customers i e maker was broken and they had ordered their own so i installed it and it went into harvests and working without issues
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Jose D
Job Details:
09/12/2024
No power onsite. I tested the 240v outlet and it's not giving me the correct voltage, just giving me random numbers. I reset the breaker and still got the same results. Advised the customer that they will need to call and electrician.
We serviced a
Frigidaire Refrigertaor
Near Rochester, NY 14622
Cristian
Job Details:
09/12/2024
Would recommend Icemaker and fill tube
We serviced a
LG Refrigerator
Near Webster, NY 14580
Tina
Job Details:
09/12/2024
installed new front dispenser and control and everything is working without issues.
We serviced a
samsung dishwasher
Near Spencerport, NY 14559
JK
Job Details:
09/12/2024
Drain pump frozen and will need to be replaced.
We serviced a
samsung dishwasher
Near Farmington, NY 14425
Derek
Job Details:
09/12/2024
I reset the computer and the touch pad user interface came right back on. It seems to be working good now.
We serviced a
LG Washer
Near Ontario, NY 14519
Chris
Job Details:
09/12/2024
Appears basket / vet outter tub is failing needs new tub and basket and parts are NLA
Unit is stacked in closet area
Dishwasher has intermittent IE error would recommend starting with case / flow meter
Estimate approx 185.00 plus tax due on return - being intermittent issue may end up needs additional parts and labor
We serviced a
KEnmore Dryer
Near Fairport, NY 14450
Tina
Job Details:
09/12/2024
Dryer would run for a few min then it would stop heating. Customer had changed high limit himself but it was still doing it. First ting I did was unhook venting and ran dryer, the element was Turing on and cycling but it was going on and off everything 45seconds or so which is not common. The temp was around 143? while this was happening. I tested all components and everything tested good. But I changed out he cut out kit and installed a maintenance kit then did a vent cleaning and it was very clogged which could be a main cause of the issue. After vent cleaning I ran dryer for about 10min to make sure it was staying hot and it was.
We serviced a
KEnmore dryer
Near Rochester, NY 14624
JK
Job Details:
09/10/2024
Dryer belt broken replaced as a kit ran and tested all and all is running good and quiet, vacuumed inside all is clean.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14620
Cristian
Job Details:
09/10/2024
Repalce Thermostat and defrost board wait 24 hours for proper cooling
We serviced a
Lg Refrigerator
Near Canandaigua, NY 14424
Derek
Job Details:
09/10/2024
Needs evap fan motor. The bearing is worn out and it was making bad noises.
We serviced a
Frigidaire Refrigerataor
Near Ontario, NY 14519
Chris
Job Details:
09/10/2024
Needs main PCB update and new icemaker kit
Estimate approx 560.00 including tax would be due on return if repaired- left ice maker off and advised customer to call if ordered
We serviced a
maytag Washer
Near Hilton, NY 14468
Cristian
Job Details:
09/10/2024
Washer is gonna need a new gear case customer is going to get a new washer dishwasher I installed the door spring assembly
We serviced a
Whirlpool Microwave
Near Webster, NY 14580
Chris
Job Details:
09/10/2024
Replaced failed oven igniter on range and unit tests ok
Microwave needs mag and diode
Estimate approx 215.00 plus tax would be due on return- no repair at this time
We serviced a
KEnmore Dryer
Near Fairport, NY 14450
Tina
Job Details:
09/10/2024
Dryer belt broke so a maintenance kit was installed and I took apart the whole dryer and cleaned it out while I was there and did a vent cleaning.
We serviced a
Maytag Washer
Near Rochester, NY 14626
Jose R
Job Details:
09/10/2024
Cx would need control panel and main hairs which are showing that they are unavailable if cx order the part can come back to charge labor to put it in complete
We serviced a
SAMSUNG FREEZER
Near Webster, NY 14580
Chris
Job Details:
09/10/2024
Freezer was approx 25-30* and ff section was approx 45-50* at time of arrival. Found plugged ff defrost drain - cleared and advised customer if warm temps persist it appears to be a sealed system issue and we are unable to repair farther
We serviced a
hotpoint Oven
Near Rochester, NY 14624
JK
Job Details:
09/10/2024
Bake igniter bad will need to be replaced, replaced rannand tested all and all is working good.
We serviced a
Whirlpool Refrigerator
Near Farmington, NY 14425
Derek
Job Details:
09/10/2024
The arm for the fill lever on the ice maker wasn?t in the little hole properly so it was in the off position even thought the arm was down in the on position. I ran test mode after I fixed the arm and the ice maker ran all tests. They need to wait 24-48 hrs for the ice. The dishwasher had a screw wedged in the drain pump. After I found that it still wasn?t draining. I found the plug for the garage disposal was still in place so I knocked it out and it?s draining perfectly now.
We serviced a
whirlpool dishwasher
Near Fairport, NY 14450
Derek
Job Details:
09/10/2024
I installed the door gasket the customer had supplied. I ran the dishwasher and it?s not leaking. The old door gasket was in real rough shape.
We serviced a
Bosch Dishwasher
Near Penfield, NY 14526
Tina
Job Details:
09/10/2024
Diverter installed and there is no more leak
We serviced a
KEnmore Dryer
Near Churchville, NY 14428
Chris
Job Details:
09/10/2024
Replaced timer and verified heat - unit tests ok
We serviced a
samsung refridgerator
Near Webster, NY 14580
Chris
Job Details:
09/10/2024
Replaced evap cover assembly and freezer tube unit now passes test mode and appears to be operating properly- may take several hours to get back down to temp
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details:
09/10/2024
I removed the lid and front panel to access the filter. I vacuumed all the water out. I roof the filter out of the pump and only found a screw In there. I removed the hoses from the basket and pump and checked them for the missing pad. None found. U used my shop vac to remove any possible onjects from all the hoses and the tub. It?s draining fine and working fine.
We serviced a
ge washer
Near Rochester, NY 14610
Jose R
Job Details:
09/10/2024
Cx had bad shocks went ahead and replaced all 4 shocks now unit is operating with in specs Complete
We serviced a
LG Washer
Near Rochester, NY 14624
JK
Job Details:
09/10/2024
Tub support broken and allowing bottom weight to hit front of machine front tub and weight will need to be replaced not cost affective to repair.
We serviced a
Frigidaire Refrigerator
Near Irondequoit, NY 14617
Jose R
Job Details:
09/10/2024
Replaced fan motor and control board now unit is operating with in specs complete
We serviced a
kENMORE Refrigerator
Near Fairport, NY 14450
Tina
Job Details:
09/10/2024
Both sides of fridge are warm even though compressor is running. I took evap cover off and there is no frost pattern which indicates fridge is out of refrigerant. Customer is going to need a new fridge.
Picture attached of evaporator
We serviced a
samsung refridgerator
Near Penfield, NY 14526
Cristian
Job Details:
09/10/2024
Would try inverboard #DA41-00614F part is not available
We serviced a
Electrolux Dryer
Near Rochester, NY 14604
JK
Job Details:
09/10/2024
Dryer heating element grounding out during heating due to bad thermostats, will need to replace all to correct issue.
We serviced a
Maytag WAsher
Near Irondequoit, NY 14617
Jose R
Job Details:
09/10/2024
Replaced hub and agitator and calibrated the ui it now washer is operating with in specs complete
We serviced a
Samsung Refrigerator
Near Honeoye Falls, NY 14472
Derek
Job Details:
09/09/2024
Compressor is making bad noises and is loud. No cooling to fridge or freezer. He compressor is super hot to the touch. All fans are working. Customer was also complaining that the ice maker was freezing up and not working. This was before the compressor stopped. There are service bulletins to update the ice maker that will probably be needed as well.