Washer will need main computer and motor parts and main pcb is no longer available.

When I got to customer home unit was working fine customer did explain that the unit started to work right after they called but they did say they were cleaning the unit at least 20 minutes or more so this is the reason possible it didn?t cool properly yet. Whenever they clean the unit turn the unit off and wait 24 hours for proper cooling. There was a small block of ice in the corner of the unit cleaned it all out.

The motor was jammed with a piece of clothing. I safely removed the clothing, ran and tested, everything is working good now. Vacumed the lint within the dryer.

Ordering parts for customer and dropping them off for her to install.

If customer calls back will recommend board # Unit was workin fine didn?t see no issue did see a little corrosion on the board that can possible be the issue told customer just keep on running unit .

Ran dishwasher for about 45min and there was no unusual sounds while running. Let customer know he has 90 days with this trip charge if it happens again and to also try and record sound to help pinpoint what it could possibly be.

Complaint of no wash F5E1 F6E4 Unit filled with debris. Spray arms all clogged and do not spin. Drain is slow. Customer advised solid debris cannot enter unit. Ordering upper and lower wash arms. Return with wet vac to clean unit. Vacuumed unit. Scrubbed both filters. Replaced spray arms. Ran unit on heavy sani rinse with afresh tablet. Unit now circulating properly.

Evap fan and defrost sensor bad customer will replace due to other issues and age of machine.

Went ahead and replaced evap cover temp sensor and drain kit and extended the defrost cycle made sure no error codes appeared on the screen now unit is operating with in specs complete

Ran dryer through manual dry temperatures on at 109? and off at 205? countdown is normal, ran dryer on sensor dry all is counting down and working as normal.

Customer did have a full frost son the last coil and also jazz board was bad causing unit to stay in a defrost mode customer will be exploring there options on a new unit complete

Frost buildup on FF evap fan from customer opening door so much during item transfer, defrosted all tested all and all is running good.

Appears trunion/ seal is failing also oil leaking from gear box Parts only are approx 550-600 plus tax May need 2 techs on return (stacked) and approx 150 labor would be due Cost is greater than value of machine

13 year old Samsung dryer customer coating that is not heating well. Everything is working and heating. Talked to customers about getting vent cleaning and they said they will just get a new dryer if that doesn?t work since it?s old.

Unit would not spin on site. Enter the washing machine in diagnostic mode, and was giving a LE error code. Motor issue. After inspecting the washer drive motor I seen there was damage, along with a broken coil. Customer will put the money for the repair towards a new one.

Customer had a burnt wire that goes to the regulators causing the left side of the elements not to work went ahead and splice the wire and capped them off and got unit to work complete

Noth8ng wrong with the overn I suggested getting a new digital thermometer.

Replace freezer motor fan tested unit working good now

Replace pully kit and pully motor

Refrigerator and freezer not at temps it should be. Ice maker is not working either. Everything else is working correctly. Fridge has a linear compressor issues and a new one is needed.

Freezer door handle broken encap and handle will need to be replaced. 9-8-23: Replaced freezer handle tested all is tight and working good.

Did a vent cleaning and taped together 2 parts of the venting in basement

Ran both ovens up to temp and all is working good, if code returns the recommend replacing fan and sensor.

Unit not going into cycle or spinning site. Getting an error code for a bad shifter. Washing machine shifter will need to be replaced, based on shifter error. Paid in full. Replaced mode shifter. Ran and tested, washing machine now going into cycle and working good.

Stator bolt fell out and caused stator to wobble and destroy the seals and bearings will need a new gearcase and motor stator not cost affective to repair machine.

Customer dishwasher was leaking from the valve on the water line went ahead and replaced part and ran a smart install not getting any leaks and unit passed and is working with in specs informed customer to monitor unit but she should be in good hands complete

Bake was not working in oven broil was working. Tested amps on igniter it was only getting about 2.3. Installed new igniter and it?s getting 3.3 amps and starting without issues.

Replaced chopper assy and test ok

Unit has sealed system issue (appears to be low on gas) checked owners manual and unit only has a 1yr full warranty

Heating element bad replaced tested and all is heating good.

Complaint of unit overflowing with water/no drain with burning odor. Customer was able to open door despite unit being full of water. Put unit in diagnostic and ran spin test. Unit spins immediately without evacuating water. Unit not sensing water level or water empty in machine. Customer advised LG does not provide diagnostic on water level errors beyond replacing sensor. Quoted for sensor and PCB advising if PCB is not needed it would not be installed. Drain pump is currently working replacing based on customer feedback that pump was running long and making burning smell. Installed new sensor and board. Issue persists. Ordering pressure hose and pressure switch, stock hose is testing good, possible undetectable pin hole leak. I changed the hose and the water pressure valve. I cleaned out the connection to the wash tub drain hose to make sure there was nothing inside making the machine over fill. With the new main board, the water pressure sensor, and the new hose the washer is filling to the proper level during the wash cycle. It then stops filling and proceeds to tumble. I ran numerous different cycles and none of them over filled the drum. The drain pump was also replaced because it was running non stop for a long time and the customer thought they could smell it getting hot.

Unit is working properly The flex zone (bottom right door) was set to freeze and froze items - advised customer on how to set temperature to chill (refrigerator temperature)

Unit will not drain or spin on site. The lid switch was not fully closing, therefore the unit would not go into spin mode. I did a minor adjustment to the lid switch, the unit now drains and spins.

Ran unit multiple times there?s definitely heat possible issue vent clog will recommend getting it clean out which is going to the roof so will advise getting a hold of that vent wizard .

Cleaned out drain line and did software update .

Needs new electronics M wt7300cw/01 S 005tnqd0z124 Getting different part numbers between Lgparts/Sears/Marcone and vv But appears to be this number as it comes up most often between the sites Control EBR86498812

Replace door switch tested unit working normal now

Replaced gearbox and actuator due to water / oil leak Unit also ended up having worn cam and belt . Replaced capacitor as courtesy as it was damaged during disassembly Drain pump had trouble starting during testing , may just be due to running dry could not get it to fail again after water was in unit Customer to monitor

Customer already had the agitator tower disassembled, with the center bolt unscrewed, but it was still jammed in place. I was able to get the agitator off by lifting and rocking left and right. I removed the shirt, ran and tested, unit is now working good.

Replaced ice route da97-19028B tested unit multiple time didn?t see no issue .

Customer has a bad igniter not providing any amps went ahead and replaced igniter unit now operating with in specs complete

Replaced timer. Unit now stops at the end of the cycle.

Ran temperature up to 350 checked all from board and all is good, temperature offset was set +25 causing over heating adjusted back down tested and all is withing 5-7?

Customer has a bad compressor unit is spitting out a 83 84 error code and also put unit into a forest frost mode waited 15 - 20 min and customer does not have a single frost pattern going across the coils customer will have to get in contact with Samsung to get issued resolve

Replaced the igniter it was very whit and burnt looking.

Squeeky noice coming from the idler. The idler will need to be replaced. Replaced idler wheel.

Installed new evap fan and jazz board ran and tested all and all is working good temp at F/F vent is 31?

Customer unit fills with water but does not circulate here a hum but the arms are not moving customer would need a circulation motor (W10846093) will have to get in contact with land lord to see if they want to go along with the repair

Customer is not getting any power to the unit that?s the reason for it not turning off will have to get in contact with an electrician to get issue resolved complete

Replaced water inlet manifold assy and unit tests ok

The rear bearing is super noisy. Parts going to be $500 plus labor shipping and taxes. Going to be $700 $800 to repair not worth it.

When removing cover in the freezer side notice big ice Rock around the corner of the the coils this is unusually a sign Low on refrigerant told customer this might last a year or less not really sure icemaker Is making ice fine possible issue can be temp in freezer causing ice to stick together. Customer is aware that if cooling not good in freezer time for new unit .

Replaced main PCB, checked service mode and all systems test ok.

Cleared defrost drain

Replaced hinge and door lock on washer and tests ok Dishwasher needs spray arm and hinge/ frame hyperextended but part is NLA

Cleaned out drain line for the icemaker and make sure water and icemaker is working told customer give us a call few weeks to make sure unit is working if still same problem will recommend Heater cover #5303918747

Customers unit had a bunch of frost builded up on the left hand side of the freezer when diagnosing unit and opening fridge seen a gap on the freezer door not properly shut allowing warm and cold air to get in which caused all the frost cleaned it up and educated customer to make sure they are closing the door right and to monitor it

Needs new wash pump estimate approx 370 plus tax due No repair at this time

Door door skin off to make sure inner door was not wet to verify dispenser was not leaking and it?s not. Going to order lower door seal. 9/5 ordering lower spray arm 9/7 installed new lower spray arm and ran on heavy duty for about 20min without a leak then put it in and be hour wash and ran it for 25min without a leak.

Customer has a bad compressor causing both the freezer and the fridge compartment to have no cooling customer will have to start exploring there options on a new unit complete

Replace control temp # tested unit working normal now

Ran a spin cycle with towels, and noticed noises that sound like the unit has a barring issue in spin mode. very loud when the tub starts to slow down and end the cycle. Customer states she's plans on buying a new one, just wanted confirmation if this was the issue.

The fridge temp was 72 and the freezer was 70. I pulled the covers off the back of the freezer and the evap fan is working. The coils are all room temperature no signs of frost and not even cool. I pulled the unit it out and removed the rear plate. The compressor and fan are running and working. The coils are a little dusty but nothing to cause the unit to not cool. I unplugged the unit and let sit for 2 min. I reset the unit let in run for 20 min and still no frost in the evap coil. Unit is a Kenmore elite built by lg. there is an issue with the sealed system or possibly the compressor has failed internally. Unit is 4yrs old and under warranty she is having sears come look at it.

She may need this control panel if the bottom doesn?t hold WE19M1687. Pulled the dryer apart to get the spring out for the power button. Installed the spi.ring and glued it in. If it breaks again it?s time to replace the user interface or possibly the dryer.

Washing machine has standing water on site, and is not draining. Unit needs a new drain pump. Customer does not want to go through with the repair due to price, and the fact that his control bourd is also giving him issues.

Checked full frost about 15 min in and only partial frost this is a seal system issue will recommend getting compressor checked .

Shaft is getting stuck in on position. Ordering new one and switches 9/7 installed new gas valve but switches were not needed. Everything is working

When diagnosing unit customer washer would not go into a agitation or a spin mode and will spit a unbalanced error code when looking at the bottom the belt is on right and when detached the motor will spin customer had a bad gear case and will need to be replaced also educated him on the additional tec as well will get back to us if wanting to go along with repair

Customer complained of washer leaking. Filled washer and ran it a bit then drained and no leak. Inside the cabinet of the washer is completely dry and hoses are not leaking anywhere. Checked drain pipes in back of washer and there is water and suds on them. Let customer know that she needs to contact a plumber. Talked to customer about not over filling freezer because if seal can?t happen on door ice will form on the inside due to hot air getting in.

After diagnosing the oven, nothing was found. Ran and tested, the smell seems to be going away, or not as strong anymore.

Replaced seized idler , bad element and cleared venting Unit checks ok

Washer was not working, when on the drain pump would run constantly and once off there was a hair clip in it. Installed new drain pump and lid lock and washer is working without issues.

Needs a new door lock he motor is shot and making bad noises. I removed the oven from under the counter, then , the front door , the control panel and all necessary pieces to get to the door lock. I replaced the door lock and put the unit back together. I tested the oven, it is working well.

Inlet valve allowing leak by and causing sump to refill between washes, changed inlet valve ran and tested all is leak free.

The top of the vent was covered with tape and aluminum foil like material. This was blocking the air flow and there was grease and grime that had leaked into the main board. There?s powers going to the board but none coming out. The computer board is $315 + 115.00 for labor shipping and taxes. Makin the repair over $500.00

Customer had corrosion build up on the display went ahead and cleaned it up if issues happens again would recommend the display board console but I do have the unit working with in specs complete

Complaint of ice door staying open, handle clearly broken. Quoted for new ice door assembly. Customer will call if he opt to repair.

Customer unit has a bunch of grease build up on the bottom of the unit when going into a spin mode will cause the unit to make a crazy noise during the spin operation also when putting into a test mode the lid lock error and pump error would appear seems like the board had a miscommunication problem my recommendation would be gearcase drain pump and main board

Checked drain hoses and tub and agitator and there is nothing that would cause a bad smell that can be seen. Washer is old customer is going to keep using.

Fridge- Complaint of no ice. Temps feel off. Measured 57 degrees in FF section. Measured 13 degrees in FZ. Dual Evap. Noticed signs of ice on FF evaporator cover. Disassembled and evaporator is completely iced up. Measured Evap. Thermistor at 9.11 k ohms which equates to 32 degrees a valid reading. ACU is receiving proper information from sensor but is not defrosting. Ordered ACU. Low temps will cause no ice. Frost pattern sufficient. Returned to install ACU. Measured 40 degrees in FF and -6 in FZ. Installed new ACU. Customer complaint of no ice. Ran ice harvest test and unit ejected ice. Ran ice fill test and IM filled with water. Customer advised could not diagnose IM due to temperatures on initial service call, ice makers will not work if temps are above 10 degrees. IM performing functions in test mode with new ACU installed. Customer advised wait at least 24 hours for ice. If issue persists needs new IM. SEE ADDITIONAL NOTES FOR PART # and labor rate. Dryer- Complaint of no heat. No igniter glow. Found open circuit in heater circuit. Found open thermal fuse. Replaced thermal fuse. Tested unit and unit tested good. Vent tested unit and unit tested good.

Evap fan was not working and an SY EF error code was showing. A new fan was installed but is still not working which mean a bad board customer is going to get a new appliance

Customer stated no water going inside unit F7 e9 Will recommend #W10754158 stator Slider #W10734521 Rotor #W10754161 VV haves it Clutch #W10754448

Dishwasher was leaking at seal on sump a new one was ordered and installed and it?s working and not leaking.

Found weak igniter not holding gas valve open for bake (approx 2.75 amps) unable to get unit to reach set temperature in oven. Customer says control panel turns on and off as well , but could not duplicate estimate approx 500 plus tax would be due for control and igniter No repair at this time, homeowner not present gave estimate over phone. Sent email invoice only

Needs cover and drain kit estimate approx 375 plus tax due for drain /cover only and parts on factory back order. Also freezer handle and freezer icemaker faulty would be at additional costs No repair at this time

Took unit apart re adjusted the drum and also added luv to the shaft of the hub unit is operating with in specs complete

Will recommend control board Model number #WTW8127LC0 Serial #CA1000381

Complaint of no start on regular cycle. No agitation. No drain. Unit is empty on arrival. Move timer to regular normal and cycle starts without issue. Unit fills but does not agitate. Spin does not work on regular. Advance to spin in delicate and unit does drain. Jumped connector 1-3 on pressure switch and unit does agitate. Pressure switch opens fill valves but does not close L1 to motor. In spin unit should spin regardless of water level switch using pressure bypass circuit but only spins in 1 setting. Unit needs water level switch and timer. Water level switch is no longer available for this unit. Part # 40077201

Customer has a bad range spark module and infestation every where inside the unit lane loses will be exploring there options on getting a new unit complete

Replace belt tested unit spins fine now

Belts are stretched out and will need to be replaced. Replaced belt kit ran and tested all and all is running good and quite.

Complaint of no wash. Wash motor hums but no circulation. Power to wash motor. Needs new wash motor. Customer researching replacement cost. Will call if they opt to repair.

Ran unit through test mode all is testing good temperatures are dropping, monitor the unit and call if problem returns or refrigerator stays warm insure you leave the unit plugged in for proper diagnosis.

Complaint of no bake. Confirmed igniter glow but no combustion. Needs new igniter. Replaced igniter. Tested unit via 250 degree bake and unit tested good.

I replaced the evaporator fan and cover assy it was frozen up badly and the styrofoam insulation was coming apart. I defrosted the upper fan area and Installed a new evap thermal sensor. The drain was frozen over in the fridge section. Plus the bottom of the fridge was full of water and ice. I used my steamer to defrost the drain and the bottom of the fridge. I installed a new drain tube update kit to the back of the fridge. I told the customer it will probably take a good 6+ hours to reach temperature. It was 79 degrees when I left.

Drain clogged with dust and rust removed all tested and all is draining good

Drain pump was running for 30 seconds then shutting off for 30 second then Would just do that cycle over and over. The UI would not show any display and you could not choose anything. When looking at drain pump the connection was bad which lead to a short and it fried the board. Customer is getting a new dishwasher

Cleaned he orifices on all the top burners. I replaced the worn out bake element. It was not getting hot enough.

Screw driver that fell into lint slot was jamming the motor. Therefore the unit was not able to run. I removed the screwdriver, ran and tested. Everything working good now. Vacumed out the lint from there vents.

Garage fridge door out of alliagnment realigned all sealing good. Indoor refrigerator evap drain clogged cleared drain and ice all is draining good, installed new water filter on inside refrigerator tested all is running good.