We serviced a
MAYTAG Dryer
Near Pittsford, New York 14534
Tina
Job Details:
08/01/2023
Heating element is bad. Customer is going to be getting a new dryer
We serviced a
Frigidaire dishwasher
Near Ontario, New York 14519
Chris
Job Details:
08/01/2023
Appears pump is faulty no repair at this time
Estimate approx 175-185 plus tax due
No repair at this time
We serviced a
Frigidaire Dryer
Near Fairport, New York 14450
Derek
Job Details:
08/01/2023
Replaced the belt it was worn. Replaced the worn rear bearing. Ran and tested.
We serviced a
Whirlpool dishwasher
Near Rochester, New York 14612
JK
Job Details:
08/01/2023
Removed old dishwasher installed new ran and tested for leaks showed customer the registration instructions all is running good and leak free.
We serviced a
maytag refrigerator
Near Rochester, New York 14622
Cristian
Job Details:
08/01/2023
If customer calls back will recommend freezer door seal #WP61004007
We serviced a
Samsung refrigerator
Near Rochester, New York 14607
JK
Job Details:
07/31/2023
Tennant canceled
7-31-23: F/F Evap fan and thermostat are bad and will need to be replaced.l, under 1 year warranty, along with main PCB
Talked to Property manager Myles and they will replace unit.
We serviced a
Samsung Garbage disposal
Near Webster, New York 14580
Chris
Job Details:
07/31/2023
Both disposals are bad need to be replaced
Replaced only main sink disposal at customer request
Will think about the island disposal and call if wants replaced
We serviced a
frigidaire oven
Near Rochester, New York 14621
JK
Job Details:
07/31/2023
Bake igniter bad max amp is 2.7 for old igniter needs 3.0-3.2 amps and will need to be replaced.
Replaced bake ingnitor tested and all is working good.
We serviced a
LG refrigerator
Near Farmington, New York 14425
Tina
Job Details:
07/31/2023
Installed new ice maker and ran it thru test moved and it worked and filled without issues
We serviced a
MAYTAG washer
Near Webster, New York 14580
Chris
Job Details:
07/31/2023
Unable to duplicate leak
Started cycle will stop back and check status after next call
Returned after load finished and no leak present. Customer concerned about vibration during spin but unit is on uneven floor with shims under front feet - can?t really change the operation in its current location
Unable to locate any issues
We serviced a
MAYTAG Dryer
Near Rochester, New York 14625
Tanner
Job Details:
07/31/2023
Complaint of install gas dryer. New dryer is adjacent to old dryer in basement, existing venting is proper. Customer supplied flexible gas line. Connected gas. Connected venting. Tested unit and unit tested good. Invoice sent to aid who is managing customers parents accounts. This install was at parents house.
We serviced a
samsung refrigerator
Near Ontario, New York 14519
Chris
Job Details:
07/31/2023
Replaced ice maker assy and verified fill
Tests ok
We serviced a
frigidaire oven
Near Rochester, New York 14613
Cristian
Job Details:
07/31/2023
Couldn?t find model information did have this RE 533 model info but shows multiple unit that does not match unit would recommend switch for bake but not sure part info .
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14626
JK
Job Details:
07/31/2023
Thermostat testing some what bad defrost timer not advancing as should recommend replacement of both parts. Customer will call if decided to repair refrigerator.
We serviced a
Bosch dishwasher
Near Rochester, New York 14626
JK
Job Details:
07/31/2023
Ran machine through service mode all test good ran door lock and pressure test all testing good, one part needed is NLA
We serviced a
samsung washer
Near Rochester, New York 14607
Jose R
Job Details:
07/31/2023
Customer washer was not draining and customer stated that the dryer was not heating as well when diagnosing unit viewed that the lint trap was clogged up in the washer and just needed to be clean and customer education on the dryer and how to use the settings complete
We serviced a
frigidaire refrigerator
Near Lancaster, New York 14086
Chris
Job Details:
07/31/2023
2988460-1
LOUISE JAROSINSKI (NL)
(585) 733-3865 (Mobile)
(585) 752-5936 (Mobile)
6911 Knickerbocker Road
Ontario, NY 14519
We serviced a
Whirlpool Refrgierator
Near Webster, New York 14580
Chris
Job Details:
07/31/2023
Replaced Mullen flipper and both fresh food section door gaskets
Send email invoice for payment
We serviced a
Samsung washer
Near Rochester, New York 14609
Jose R
Job Details:
07/31/2023
Customer stated that the unit was not properly working spitting in and if error codes could not reply issue on site but I did adjust the legs for customer to prevent the unit from shaking crazy also stoop for a rinse and spine and every passed inform customer to monitor unit but everything is working with in specs complete
We serviced a
electrolux refrigerator
Near Ontario, New York 14519
Chris
Job Details:
07/31/2023
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4a83508190
Replaced left fresh food door gasket and tightened handles unit checks ok
We serviced a
ge Refrgierator
Near Fairport, New York 14450
Jose R
Job Details:
07/31/2023
Customer unit was making a loud noise when cooling when diagnosing unit could not replicate issue on site inform customer not to over load unit and if issue replicate to leave it alone not to unplug it but would recommend fan motor
We serviced a
LG washer
Near Ontario, New York 14519
Chris
Job Details:
07/31/2023
Removed agitator and was able to get clothing out
Unable to locate any defects in machine itself, only recommendation would be to use deep wash/ deep fill so clothes can circulate more freely
We serviced a
Kenmore Stove
Near Irondequoit, New York 14609
Cristian
Job Details:
07/31/2023
Will recommend
Switch #top right
Switch #bottom left
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14615
JK
Job Details:
07/31/2023
Screw loose on glide and stopping slide from going back in fully, tightened screw tested all and all is closing good.
We serviced a
Amana Dryer
Near Rochester, New York 14609
Cristian
Job Details:
07/31/2023
Replace 2 Supporters one pully and one belt . Tested unit no squeaking noise
We serviced a
Samsung refrigerator
Near Scottsville, New York 14546
Cristian
Job Details:
07/31/2023
Customer complained about a lot of water coming from unit not being used it was all over the inside of the fridge poured out from the front and icemaker making weird noise I did not see the water leak issue but Will recommend
Icemaker #DA97-15217D
Water case assembly #DA97-14365L
We serviced a
Amana washer
Near Rochester, New York 14616
JK
Job Details:
07/31/2023
Customer had a bad motor causing the unit not to do anything and will just sit there with the quotes with pars and labor customer will just be exploring there options on a new unit
We serviced a
Samsung dishwasher
Near Rochester, New York 14606
Tanner
Job Details:
07/31/2023
Complaint of no drain. Requested drain and drain pump grinds but no production. Evacuated water from unit, attempted to start a cycle but unit will not advance past initial drain. Unable to verify all operation of unit. Attempted diagnostic service mode unit will not enter diagnostic service cycle. Customer states leading up to failed drain unit never really washed well. Model version is under a water wall service bulletin. Quoted for drain and service bulletin. Cost of repair pushed towards replacement. Customer to research and will call if opt to repair.
We serviced a
Whirlpool washer
Near Pittsford, New York 14534
Tanner
Job Details:
07/31/2023
Door boot ripped and will need to be replaced. Unit is stacked and will need two people.
7-31-23: Replaced washer door bellows ran and tested for leaks all is leak free and running good.
We serviced a
Whirlpool washer
Near Scottsville, New York 14546
JK
Job Details:
07/31/2023
Door boot ripped and will need to be replaced. Unit is stacked and will need two people.
7-31-23: Replaced washer door bellows ran and tested for leaks all is leak free and running good.
We serviced a
MAYTAG oven
Near Fairport, New York 14450
Tina
Job Details:
07/31/2023
Oven was not heating up, took bottom off and Checked bake element and it was broken. New element was installed and it?s working without issues.
We serviced a
kenmore Refrgierator
Near Fairport, New York 14450
Tina
Job Details:
07/31/2023
Water dripping int fridge, took apart freezer and there is no ice build up, evap is frosted over normal.
Took apart compartment n fridge that has timer and there is a bubble that?s formed on the ceiling of the fridge and water is leaking from there.
There is a leak somewhere in the body of the fridge that?s non-repairable
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
07/31/2023
Water take line is broken a new one is being ordered.
7/31 replaced water line and it?s working without issues
We serviced a
electrolux oven
Near Webster, New York 14580
Chris
Job Details:
07/31/2023
Installed new control panel / did not include the keypad/ui was just the frame
But all operations test ok
We serviced a
GE oven
Near Rochester, New York 14626
JK
Job Details:
07/31/2023
Tripple burner R/F Burnt out on inside burner and will need to be replaced.
7-31-23: Replaced burner control board ran andtested all is working good all elements lighting and heating good.
We serviced a
jenn air oven
Near Fairport, New York 14450
JK
Job Details:
07/28/2023
Bake igniter bad replaced and tested all is working good.
We serviced a
LG refrigerator
Near Rochester, New York 14606
Cristian
Job Details:
07/28/2023
Replace water tube to unit and defrosted drain plug done
If customer calls back about weak pressure will recommend water case assembly
Water valve . Replace light bulb in the microwave also
We serviced a
Ge Dishwasher
Near Rochester, New York 14606
Jose R
Job Details:
07/28/2023
Customer stated that the unit would not drain ran multiple cycles and unit was operating with in specs while on site complete
We serviced a
LG refrigerator
Near Rochester, New York 14606
Jose R
Job Details:
07/28/2023
Customer ice maker was operating with in specs while on site customer complaint was that it was making it slow ran unit fills with water and also tray full of ice informed customer to monitor it and informed him on the 90 day service call
We serviced a
Amana refrigerator
Near Pittsford, New York 14534
JK
Job Details:
07/28/2023
Defrost thermostat blown and will need to be replaced.
7-28-23: Replaced defrost thermostat ran and tested all and all is running good.
We serviced a
ge microwave
Near Rochester, New York 14625
Chris
Job Details:
07/28/2023
Installed new over the range ge microwave
Set vent to rear vent exit but hole in wall not centered, installed same as old unit
Would need contractor to center / repair duct inside wall
We serviced a
Whirlpool oven
Near North Chili, New York 14514
JK
Job Details:
07/28/2023
Ran oven through diagnostic mode no error codes, temp offset is 00? ran to 350?, temperatures are withing 10 degrees of set temp.
We serviced a
Whirlpool oven
Near North Chili, New York 14514
JK
Job Details:
07/28/2023
Ran oven to pre heat all is working and operating normal elements all tested good temperatures are within 5?
We serviced a
Kitchen aid refrigerator
Near Rochester, New York 14617
Cristian
Job Details:
07/28/2023
Will recommend
Filter #
Water filter assembly #
Lobor 111.96
We serviced a
LG washer
Near Rochester, New York 14618
Tina
Job Details:
07/28/2023
Washer was not draining for customer, when I got here I ran a diagnostic and drain pump was broken, I used shop vac to clean all hoses and drain pump then took washer apart and replaced the drain pump. Put it back together and ran diagnostics and drain pump worked then ran a quick wax and it completed without any issues.
We serviced a
Bosch washer
Near Rochester, New York 14616
Jose R
Job Details:
07/28/2023
Replaced drain pump also replaced water line now unit is operating with in specs complete
We serviced a
frigidaire refrigerator
Near Lancaster, New York 14086
Tina
Job Details:
07/28/2023
3050254-1
Dan Tydings (NL)
(585) 730-3976
1151 Park Avenue
Rochester, NY 14610
We serviced a
samsung oven
Near Lancaster, New York 14086
Jose R
Job Details:
07/28/2023
3032727-1
LISA D FOX (NL)
(585) 388-8172
102 Summit Street
Fairport, NY 14450
We serviced a
samsung oven
Near Fairport, New York 14450
Jose R
Job Details:
07/28/2023
Customer needs power coard with a 4 prom connector
We serviced a
GE oven
Near Penfield, New York 14526
Cristian
Job Details:
07/28/2023
Replace igniter tested unit heats up fine now
We serviced a
Bosch Dryer
Near Williamson, New York 14589
Chris
Job Details:
07/28/2023
Cleaned condensation insert and unit heats much more even
If unit fails again , recommend customer take picture of error code or write it down so we can research
We serviced a
LG washer
Near Pittsford, New York 14534
Chris
Job Details:
07/28/2023
Replace main and fill parts , cycled several times and was unable to get unit to fail, checks ok No signs of water under machine, unit does not stop filling in rinse
We serviced a
MAYTAG washer
Near Irondequoit, New York 14609
Jose R
Job Details:
07/28/2023
Customers unit was making a loud noise when going into a spin mode or even when agitating took off front panel viewed that the noise was coming from the transmission customer will need a new gear case will not be go along with the repair and will be exploring there options on a new one
We serviced a
frigidaire dishwasher
Near Rochester, New York 14609
Cristian
Job Details:
07/28/2023
Replace door switch tested unit working well now
We serviced a
GE refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
07/28/2023
Replace adjuster on dishwasher #
And cleaned out drain plug in fridge
We serviced a
LG washer
Near Pittsford, New York 14534
Tina
Job Details:
07/28/2023
Customer was looking for quotes on both washer and dryer to see if they wanted to fix them or not.
Washer needs a new drain pump
Dryer needs maintenance kit also possibly a new motor.
Customer is going to get new appliances
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14610
Tina
Job Details:
07/28/2023
Fridge needs new board and temp sensor. This is a new leaf job and they need to approve before ordering.
We serviced a
LG dishwasher
Near Irondequoit, New York 14609
Cristian
Job Details:
07/28/2023
Will recommend
control board #
Main board #
Customer going to contact lg first before she repair the board she have 5 years on board
We serviced a
ge stove
Near Pittsford, New York 14534
Tina
Job Details:
07/28/2023
Gas cook top needs an entire ignition rebuild. wires, electrodes, spark module, burner bases/Orphis holders and screw because some are stripped.
Customer is going to look into getter a new one
We serviced a
Amana washer
Near Rochester, New York 14618
Chris
Job Details:
07/28/2023
Needs pump and also recommended door lock for ds error
Also customer says some options not working
No repair at this time
We serviced a
kenmore refrigerator
Near Fairport, New York 14450
Tina
Job Details:
07/28/2023
She didn?t have me look at fridge
Washer needs new gear case she is going to get a new one
Oven needs new bake element which is being ordered and I?ll come back to install
7/28 installed new bake element and it?s working without issues
We serviced a
Ge Oven
Near Webster, New York 14580
Chris
Job Details:
07/28/2023
Replaced bake element and checks ok
We serviced a
Whirlpool washer
Near Webster, New York 14580
Chris
Job Details:
07/27/2023
Replaced lid switch assy and checks ok
We serviced a
GE Stove
Near Fairport, New York 14450
Chris
Job Details:
07/27/2023
Replaced front right infinite switch and burner appears to cycle properly
We serviced a
GE dishwasher
Near West Henrietta, New York 14586
JK
Job Details:
07/27/2023
Ran dishwasher through service mode with Newfi all door seals good found leak from diverter that is building onto floor and running to front left of dishwasher diverter will need to be replaced.
We serviced a
samsung washer
Near Rochester, New York 14607
Jose R
Job Details:
07/27/2023
Customer was stating that the unit was leaking when diagnosing unit checked water lines drain pump drain line and everything passed unit completed a cycle with no signs of leak inform customer to run a couple of loads to confirm but not viewing any issues on site complete
We serviced a
GE Stove
Near Rochester, New York 14615
Cristian
Job Details:
07/27/2023
Replace ignited #tested unit working good now
We serviced a
Whirlpool dryer
Near East Rochester, New York 14445
Tina
Job Details:
07/27/2023
Customer needed a new heating element and a thermal fuse. She is going to be getting a new appliance
We serviced a
samsung dishwasher
Near Webster, New York 14580
Chris
Job Details:
07/27/2023
7/27 replaced faulty vent assy and drain , reassembled as well as possible and unit checks ok
7/20 Father of home owner working on sink / plumbing could not run very long or pull unit completely
But needs vent and recommend pump as it is loud
Unit also partially taken apart apon arrival, left in state was found untill return visit
We serviced a
samsung dishwasher
Near Webster, New York 14580
Jose R
Job Details:
07/27/2023
Went ahead and replaced drain pump ran a smart install and the unit passed and operated with in specs complete
We serviced a
Frigidaire dishwasher
Near Webster, New York 14580
Chris
Job Details:
07/27/2023
Unable to duplicate leak , checked disposal drain and installed missing splash shield kit
Customer to monitor
We serviced a
GE Dryer
Near Fairport, New York 14450
Cristian
Job Details:
07/27/2023
07/27/2023 10:17 am by Cristian Ayala
Will recommend Rear bearings Front frame 3 Glides
Display plastic frame .
We serviced a
GE Stove
Near Fairport, New York 14450
Tina
Job Details:
07/27/2023
Glass cook top chipped ordered a new one but don?t known when it will be in. Putting appt for one week out hoping we have it by then.
7/27 glass cooktop installed but UI board is not working. It is still covered under warranty so customer is going to call us when he receives the parts and we will come to install.
We serviced a
samsung Refrgierator
Near Fairport, New York 14450
Cristian
Job Details:
07/27/2023
Replace drain kit
We serviced a
GE refrigerator
Near Rochester, New York 14617
JK
Job Details:
07/27/2023
L/S Refrigerator door seal was warped and allowing moisture to build up inside and unit to run, reheated seal to relax and is now sealing good, instructed customer to monitor and call if seeing a gap form back, if gap does come back will need to replace L/S Refrigerator door seal under warranty.
We serviced a
Whirlpool washer
Near Rochester, New York 14625
Cristian
Job Details:
07/27/2023
Replace door switch tested unit spins fine now
We serviced a
bosch Refrgierator
Near Rochester, New York 14618
JK
Job Details:
07/27/2023
Icemaker turned off, turned on and ran a cycle all filled and ran good.
We serviced a
whirlpool dishwasher
Near Webster, New York 14580
Chris
Job Details:
07/27/2023
Reinstalled door gasket and verified operation
If it continues to fall out can replace but see no defects on original
We serviced a
Whirlpool washer
Near Fairport, New York 14450
Cristian
Job Details:
07/27/2023
Replace door gasket ran unit multiple times no leaks .
We serviced a
Zline Range
Near Webster, New York 14580
Chris
Job Details:
07/27/2023
Service#: ONZ0821-1
Installed customer supplied frame / hinge receiver kit
Large door appears much more secure and unable to get door to come out of place again
Customer email Dxvasalo@gmail.com
We serviced a
MAYTAG washer
Near Panorama, New York 14625
Jose R
Job Details:
07/27/2023
Customer stated that his unit is spitting a f03 e01 error code and when diagnosing unit on site everything passed and no error codes appeared and can?t find model and serial for unit front sticker is washed off where you can?t see anything inform customer with out that there is nothing we can do are our end when it comes to ordering parts
We serviced a
Dryer washer
Near Rochester, New York 14607
Jose R
Job Details:
07/27/2023
Customer needed dryer to be diagnosed when viewing unit the control interface was turning on and off customer would need interface to get issue resolved
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14607
Cristian
Job Details:
07/27/2023
Replace control board tested unit everything seems to be working fine now
We serviced a
Kenmore refrigerator
Near Penfield, New York 14526
Chris
Job Details:
07/27/2023
Replaced inlet valve and checks ok
We serviced a
Frigidaire refrigerator
Near Henrietta, New York 14467
Cristian
Job Details:
07/26/2023
The noise that customer is hearing is the compressor starting there?s not much we can really do unit seems to be working fine .
We serviced a
Kenmore dishwasher
Near Fairport, New York 14450
JK
Job Details:
07/26/2023
Complaint of leak from dishwasher. Unit is leaking from front right corner. Small tear in gasket on that side. Also geometry on door is slightly off on right hand side. With door fully actuated he right corner dips lower than left. When shut this difference is less pronounced but still present. Order gasket and door hinge. Replace gasket and test. If success return door hinge adjust labor to gasket labor. If leak persists replace right door hinge.
7-26-23: Ran dishwasher and leak is being caused by over foaming in lower tub suggested customer replace detergent with cascade and no rinse aid, rinse aid was turned to max and causing foaming also.
We serviced a
Maytag Washer
Near Fairport, New York 14450
Tina
Job Details:
07/26/2023
Washer is throwing an HR code which is the heater, when I looked at the board there are multiple burn marks on the board that have melted the silicone. Washer is 17 years old and board is NLA
We serviced a
Whirlpool washer
Near Pittsford, New York 14534
JK
Job Details:
07/26/2023
Checked dryer vent and nothing in it to clean, ran washer through rinse and spin cycle gearcas and hub are bad not economical to repair suggest replacing.
We serviced a
GE refrigerator
Near Churchville, New York 14428
JK
Job Details:
07/26/2023
Refrigerator condenser fan going bad and will need to be replaced want to look and see if fan motor is replaceable without housing.
7-26-23: Replaced condenser fan motor ran and tested all and all is blowing and working good.
We serviced a
Samsung Dryer vent
Near Pittsford, New York 14534
Jose R
Job Details:
07/26/2023
Customer need a short run on the vent cleaning went ahead and made sure the unit venting is nice and clean complete
We serviced a
samsung Refrgierator
Near Rochester, New York 14617
Cristian
Job Details:
07/26/2023
Replace all 3 parts tested unit no error codes wait 24 hours for proper cooling replace Evap cover #
Temp sensor #
Drain kit #
We serviced a
Whirlpool Refrgierator
Near Rochester, New York 14624
JK
Job Details:
07/26/2023
Refrigerator FF evap fan burnt out.
7-26-23: Wiring harness bad refrigerator will need to be replaced.
We serviced a
samsung washer
Near Rochester, New York 14615
Cristian
Job Details:
07/26/2023
Will recommend replacing drain pump tested unit drains fine now
We serviced a
GE washer
Near Macedon, New York 14502
Tina
Job Details:
07/26/2023
Washer is out of balance, bearings are shot, cement weights are cracked. Customer is going to get a new washer
We serviced a
GE dishwasher
Near Pittsford, New York 14534
Jose R
Job Details:
07/26/2023
THere was little to no water I. N The dishwasher to spin the arms. I pulled the bottom cover off and found the dishwasher was leaking from the rubber motor sleeve. It needs a new motor the rubber is part of the motor. It wasn?t the motor hose it was the molded hose for the diverter. It?s missing mounting screws and brackets. The screws are missing for the kick plate.
We serviced a
samsung refrigerator
Near Webster, New York 14580
Chris
Job Details:
07/26/2023
Replaced shorted heating element and right rear drum support only at customer request
Samsung needs , icemaker, auger assy, board and heater clip kit - no repair at this time
We serviced a
MAYTAG refrigerator
Near East Rochester, New York 14445
Cristian
Job Details:
07/26/2023
Replace jazz board # tested unit working good now
We serviced a
Bosch refrigerator
Near Penfield, New York 14526
Jose R
Job Details:
07/26/2023
Customer ice maker was not working ice maker function is turned on and it?s stuck in a upside down position customer would need a new ice maker will reach out to manufacture and see if they can do anything for them and will get back to us if wanting to go along with the repair
We serviced a
MAYTAG washer
Near Rochester, New York 14620
Jose R
Job Details:
07/26/2023
Replaced door switch now unit is not power cycling on and off and operating with in specs ran and rinse and spin and everything passed and completed a cycle complete
We serviced a
MAYTAG dishwasher
Near Webster, New York 14580
Chris
Job Details:
07/26/2023
Appears electronics are faulty recommend replacement of electronics
Estimate approx 500 would be due
No repair at this time