We serviced a
Whirlpool refrigerator
Near Webster, New York 14580
Chris
Job Details:
01/10/2023
Removed jammed cube and ice maker cycles
If problem returns recommend new ice maker
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14617
Cristian
Job Details:
01/10/2023
Replace ice-maker
We serviced a
Maytag Dryer
Near Rochester, New York 14620
Alex L
Job Details:
01/10/2023
After replacing thermostat machine cycles to 195 degrees. Working as designed
We serviced a
Samsung dishwasher
Near Rochester, New York 14606
Alex L
Job Details:
01/10/2023
Installed dishwasher
We serviced a
Samsung washer
Near Rochester, New York 14620
Tanner
Job Details:
01/10/2023
Complaint of no drain.
Unit is empty on arrival. Set timer to drain and spin and drain pump runs but no spin. Request wash and unit fills full but does not agitate. Confirmed continuity through lid switch. Confirmed continuity from fill switch. Measured 120 VAC to motor agitate circuit when full of water. Requested spin and measured 120 VAC to motor when spin is on. No status led on motor inverter board. Needs new motor. Customer researching replacement options.
We serviced a
GE dishwasher
Near Irondequoit, New York 14617
Alex L
Job Details:
01/10/2023
Reset dishwasher
Installed new rollers,idler,belt and blower wheel
We serviced a
Samsung oven
Near Penfield, New York 14526
Alex L
Job Details:
01/10/2023
Declined repair
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
01/10/2023
Customer will think about getting icemaker kit replace
We serviced a
Whirlpool Dryer
Near Walworth, New York 14568
Chris
Job Details:
01/09/2023
Replaced exhaust thermostat and unit heats good
No email mail receipt
We serviced a
Whirlpool Dryer
Near Perinton, New York 14450
Tanner
Job Details:
01/09/2023
Dryer- complaint of long dry times. Confirmed heat and coils work. Vent tested unit and unit tested poorly. Vent goes vertically onto roof of apartment. Customer advised vent needs to be swept. CUSTOMER ADVISED THIS IS A FIRE HAZARD. CUSTOMER STATES THEY WILL REACH OUT TO PROPERTY MAINTENANCE TO RECTIFY.
Washer- complaint of no wash. Following stored errors:
7 max fill error
2 lid monitor
8 pressure sensor loss
25 pressure sensor drop out
Ran pressure sensor test and tested good. Fill test tested good. Unit not agitating. Rubbing of clutch heard. Inspected shift actuator and shifter is broken. Gear case is leaking oil and bearing rub is heard. Recommend customer do not repair and invest in different unit.
We serviced a
Samsung dishwasher
Near Pittsford, New York 14534
Alex L
Job Details:
01/09/2023
Needs time to decide
We serviced a
GE refrigerator
Near Rochester, New York 14618
Chris
Job Details:
01/09/2023
Cleared defrost drain on refrigerator and cleaned dryer vent
Drain plugged steamer will not clear
Can try drain hole clog remover
Est approx 240 plus tax
Also wants vent cleaned approx 79.00 plus tax
We serviced a
Whirlpool Washer
Model WFW87HEDC1
Near Rochester, New York 14618
Tanner
Job Details:
01/09/2023
Complaint of dryer noise. Found seized idler pulley. Replaced with dryer repair kit. Tested unit and unit tested good. Customer advised future services will require additional labor due to location of unit tucked under countertop.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14618
Tanner
Job Details:
01/09/2023
Quote for washer bellow gasket. Removed debris from bellow. There is a tiny tear. If leak persists or gets worse new gasket is needed.
We serviced a
Kitchen aid oven
Near Webster, New York 14580
Alex L
Job Details:
01/09/2023
Replaced door glass
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14618
Derek
Job Details:
01/09/2023
Has power all the way to the user interface but no buttons working.
We serviced a
GE washer
Near Rochester, New York 14606
JK
Job Details:
01/09/2023
Dishwasher 1 install: installed dishwasher leveled ran and checked for leaks all is leaks free and running good.
Dishwasher 2 installed and leveled ran and tested for leaks all is level and leak free.
Washer gear case and seals are bad and will need replaced parts are NLA customer will replace machine.
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Cristian
Job Details:
01/09/2023
Replace water case assembly,icemaker,main pcb
We serviced a
Bosch dishwasher
Near Penfield, New York 14526
Derek
Job Details:
01/09/2023
Dishwasher is filling with water but it?s not detecting the proper level. I pulled the cover off and found mice droppings and signs of a nest.
We serviced a
GE refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
01/09/2023
Replace icemaker
We serviced a
MAYTAG washer
Near Penfield, New York 14526
Derek
Job Details:
01/09/2023
Lid is cracked again just replaced in aug of 22
I installed a new glass lid for the washer.
We serviced a
GE refrigerator
Near Rochester, New York 14626
Cristian
Job Details:
01/09/2023
Replace ff fan and did software update
We serviced a
Frigidaire dishwasher
Near Pittsford, New York 14534
Chris
Job Details:
01/09/2023
Removed a piece of plastic from disposal
Also plumbing under sink/ disposal appears slow customer needs plumber to correct
We serviced a
GE refrigerator
Near Rochester, New York 14625
Chris
Job Details:
01/09/2023
Replaced cold control/ thermostat assy
Unit running and cooling
Also unit may have trouble freezing if ambient temp in garage is below 38*
See page 5 in owners manual For more info
Unable to repair farther
We serviced a
Samsung Dryer
Near Rochester, New York 14620
JK
Job Details:
01/09/2023
Idler wheel and one wheel bad replaced all as a kit ran and tested all is running quite, vacuumed inside dryer all is clean.
We serviced a
Kenmore washer
Near Rochester, New York 14612
Alex L
Job Details:
01/09/2023
F7e1
F0e2
Ran machine thru automatic test cycle and express cycle and neither code reappeared
We serviced a
Whirlpool/Kenmore washer/Dryer
Near Rochester, New York 14607
Tanner
Job Details:
01/09/2023
Washer: complaint no spin. Following stored errors:
F7E7 motor unable to reach top speed
F7E1 speed sensor fault. Unable to hand spin basket. Ran auto diagnostic. At spin motor hums loud but no spin. Unable to spin basket. Inspected under carriage and gear case has spilled oil. Transmission completely seized. Recommend customer replace.
Dryer: complaint of no tumble. Removed cover. Belt has snapped. Needs new belt. Replaced with dryer repair kit. Tested unit and unit tested good.
We serviced a
Frigidaire dishwasher
Near Rochester, New York 14618
Alex L
Job Details:
01/09/2023
Customer needs 5304519906. Customer declined repair
We serviced a
LG dishwasher
Near Rochester, New York 14624
JK
Job Details:
01/09/2023
Dishwasher main motor assembly bearings bad and will need to be replaced. Customer will call LG for warranty.
Motor: ABT72989206
We serviced a
samsung dryer
Near Rochester, New York 14618
Tanner
Job Details:
01/09/2023
Complaint of longer dry times and noise. Ran unit and noise is instant and constant. Tested vent and vent tested good. Measured continuity through sensor circuit and heat circuit and tested good. Found 2 dryer sheets and excess lint build up in blower housing. Dryer sheets causing lint to build up causing blower to spin off balance and limit air flow. Recommend placing dryer sheets in mesh garment bag to avoid repeat issue. Recommend drying comforter on timed dry. Recommend dryer balls for bulky garments. This unit only has 1 dry sensor in front of machine, bedding often doesn?t tumble frequently enough for the dry sensor to read a change in drying profess and shortens dry times. Dryer balls assist in turnover garments while they tumble. Reassembled unit, tested and unit tested good.
We serviced a
GE refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
01/09/2023
Replace icemaker
We serviced a
MAYTAG washer
Near Rochester, New York 14612
JK
Job Details:
01/09/2023
Washer will need damper kit and lower bearings cost of repair is more than new machine.
We serviced a
Kenmore dishwasher
Near Victor, New York 14564
Derek
Job Details:
01/09/2023
The customer plugged the machine In and it was working fine. I checked the garbage disposal and it?s fine the unit is draining fine. There was some water in the sump that I cleaned out that could have been triggering the float. I put in diagnostic and found no fault codes. I ran the machine for a good 20 mins and I didn?t see any obvious leaks.
We serviced a
Whirlpool dishwasher
Near Webster, New York 14580
Chris
Job Details:
01/09/2023
Dropped off lower spray arm
We serviced a
Kitchen aid dishwasher
Near Irondequoit, New York 14617
Alex L
Job Details:
01/09/2023
Replaced user interface. Cycles as normal
We serviced a
samsung refrigerator
Near Spencerport, New York 14559
JK
Job Details:
01/09/2023
Icemaker will need kit DA82-02642A icemaker makes ice 1 time then stops operating.
We serviced a
samsung refrigerator
Near Webster, New York 14580
Chris
Job Details:
01/09/2023
Needs ice fan assy and icemaker
We serviced a
frigidaire refrigerator
Near Pittsford, New York 14534
Chris
Job Details:
01/09/2023
Recommend updated air diffuser and evaporator fan motor
Customer to call when parts get dropped off
Would not be concerned if freezer temp is colder than expected as long as it does not get too warm ( above 10* for extended time periods)
We serviced a
LG range
Near Webster, New York 14580
Chris
Job Details:
01/06/2023
Tightened loose ff door hinge screws and shimmed door, closes much more square
May not be able to adjust farther as left rear of cabinet sags possibly due to uneven floors
We serviced a
Maytag Dryer
Near Fairport, New York 14450
Cristian
Job Details:
01/06/2023
01/06/2023 03:11 pm by Cristian Ayala
If customer calles back will recommend replacing fan WR60X26866
Fan was running fine but unit needed a software update
We serviced a
Magic washer/Dryer
Near Lancaster, New York 14086
Cristian
Job Details:
01/06/2023
SO 2326532-1
PATRICIA CAPALDO
116 Trabold Road
Rochester, NY 14624
(585) 506-6874 (Mobile)
(585) 503-8515
We serviced a
Samsung refrigerator
Near Pittsford, New York 14534
Alex L
Job Details:
01/06/2023
Cleaned dryer vent
We serviced a
Whirlpool washer
Near Pittsford, New York 14534
Cristian
Job Details:
01/06/2023
Dryer - replace idler kit 4 wheels ,belt ,idler
Washer if still having problems will recommend replacing door switch
We serviced a
GE dishwasher
Model GDF520PMJ2ES
Near Henrietta, New York 14467
JK
Job Details:
01/06/2023
Refrigerator has a blockage or has lost refrigerant and will need to be replaced.
We serviced a
bosch Dishwasher
Near Fairport, New York 14450
Chris
Job Details:
01/06/2023
Installed new Bosch dishwasher
We serviced a
samsung refrigerator
Near Lancaster, New York 14086
Chris
Job Details:
01/06/2023
2355564-1
Richard Dowling
689 Klem Road
Webster, NY 14580
(585) 671-0342
We serviced a
Unsure Dryer
Near Rochester, New York 14609
Alex L
Job Details:
01/06/2023
On bake oven will ignite then cut off and reignite again. This cycle repeats.
Same thing happens on broil setting.
Customer needs W10919203
Customer declined repair
We serviced a
samsung refrigerator
Near Ontario, New York 14519
Chris
Job Details:
01/06/2023
Needs gearbox and basket hub Estimate approx 390.00 plus tax and trip (approx 530.30 total)
1/6/23 replaced gearbox and basket hub checks ok
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
01/06/2023
Needs range pcb no repair at this time
Approx 500 due on return if repaired
We serviced a
Samsung refrigerator
Near Rochester, New York 14626
JK
Job Details:
01/06/2023
Dishwasher needed reset and a know software update for problems of controls needing reset. Installed ran and tested all is working good.
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Alex L
Job Details:
01/06/2023
Replaced inlet valve
We serviced a
LG Microwave
Near Webster, New York 14580
Chris
Job Details:
01/06/2023
Replaced bake igniter on gas range
Refrigerator needs updated icemaker parts and ice container missing
Model Rf263teaesg/aa-01
Serial 0ajd4bbh500092b
Da97-12317d
Da97-12540g
Da92-00384l
Da82-02367a
Da97-14474c
Est approx 671.00 plus tax/shipping due for ice maker
No repair on refrigerator
We serviced a
N/A dishwasher
Near Rochester, New York 14623
JK
Job Details:
01/06/2023
Icemaker water line cracked replaced and all is working and leak free.
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Derek
Job Details:
01/06/2023
I can?t get it to error when I run the washer. Donovan had a spare main computer board and I put that in to see if it would help. Ran a rinse and spin and it seems to be fine.
We serviced a
Samsung Refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
01/06/2023
Water leaking from evep cover drain kit needed to be replace Replace drain kit
We serviced a
Whirlpool refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
01/06/2023
Relay on the compressor burnt out I try new really and it still Burnt out will recommend getting compressor checked
We serviced a
Samsung Washer
Near Macedon, New York 14502
Cristian
Job Details:
01/06/2023
Replace magnetron,hvc,diole tested unit twice both time heat work good
We serviced a
Samsung Dryer
Near Rochester, New York 14624
Cristian
Job Details:
01/06/2023
39 c need ice maker only
Ice maker DA97-15217D
We serviced a
Kitchen aid refrigerator
Near Honeoye Falls, New York 14472
Derek
Job Details:
01/06/2023
The belt tensioner was very noisy and was replaced. Installed a kit on the dryer. Vacuumed out the dryer there was a bit of dog hair.
We serviced a
GE refrigerator
Near Fairport, New York 14450
JK
Job Details:
01/06/2023
Heating element broken replaced ran and tested all is heating and running good.
We serviced a
amana oven
Near Pittsford, New York 14534
JK
Job Details:
01/06/2023
Replaced icemaker auger motor malfunction and making a loud clicking sound when in harvest mode.
We serviced a
SAMSUNG dryer
Near Rochester, New York 14612
JK
Job Details:
01/06/2023
Replaced dryer rear felt all is secure and tracking good, replaced wheel kit complete all is running good and quite.
We serviced a
Samsung refrigerator
Near Ontario, New York 14519
Chris
Job Details:
01/05/2023
Both ice makers are not working and ff def drain frozen
Needs at minimum ff drain upgrade, cover, sensor and icemaker parts
Unit very iced up in ff section would need to be turned off 24hours before parts can be replaced
No repair at this time
We serviced a
Whirlpool Dryer
Near Rochester, New York 14618
JK
Job Details:
01/05/2023
Idler wheel locked and rollers squeaking replaced all as a kit ran and tested all is running good and quite, vacuumed inside of dryer see docs.
We serviced a
Samsung Washer
Near Rochester, New York 14618
Cristian
Job Details:
01/05/2023
Model #WF45T6200AW/US
Unit is making a grading noise will need inner tub and back outer tube
Outer tube DC97-21594A
Inertube DC90-27177B
We serviced a
whirlpool dryer
Near Rochester, New York 14607
Alex L
Job Details:
01/05/2023
Installed maintenance kit
We serviced a
GE Washer
Near Fairport, New York 14450
Tanner
Job Details:
01/05/2023
Building 10- Complaint of washer free flowing water.
Installed new inlet assembly. Turned water on. Water no longer free flowing. Started a wash. Confirmed both hot and cold valve actuate properly. Unit back in service.
We serviced a
kenmore washer
Near Rochester, New York 14626
JK
Job Details:
01/05/2023
Was able to get motor control to reset if problem returns machine will need the following parts Main EOC and Motor Control board. Customer will replace if problem returns.
We serviced a
kenmore washer
Near Rochester, New York 14612
Cristian
Job Details:
01/05/2023
Customer is going to order part her self soap dispenser I told her I will charge her 115 plus tax
We serviced a
Bosch dishwasher
Near Pittsford, New York 14534
Chris
Job Details:
01/05/2023
Replaced compressor inverter and unit appears ok and is cooling
May take 24 hours to regulate temperatures
We serviced a
GE refrigerator
Near Rochester, New York 14618
Cristian
Job Details:
01/05/2023
Ran diagnostics water was coming out but was not going inside door to ice-maker did use steamer to steam the water line in between door now we have water and icemaker is working .
We serviced a
Whirlpool refrigerator
Near Fairport, New York 14450
Alex L
Job Details:
01/05/2023
Unable to duplicate customer concern at this time. Ran machine for over an hour with no evidence of leaks.
We serviced a
Frigidaire dishwasher
Near Penfield, New York 14526
Cristian
Job Details:
01/05/2023
01/05/2023 09:01 am by Cristian Ayala
Customer stated dishwasher haves a problem because her sink fills up with water this is not a dishwasher problem this a is a plumbing problem .
We serviced a
Whirlpool dishwasher
Near Irondequoit, New York 14617
Alex L
Job Details:
01/05/2023
Replaced belt
We serviced a
GE Dryer
Near Rochester, New York 14607
JK
Job Details:
01/05/2023
Door bolts loose readjusted door tested all is tight and sealing good.
We serviced a
Frigidaire refrigerator
Near Penfield, New York 14526
Alex L
Job Details:
01/05/2023
Installed maintenance kit
We serviced a
MAYTAG Dryer
Near Pittsford, New York 14534
Tanner
Job Details:
01/05/2023
Complaint of noise from dryer. Rotor in motor is seizing causing noise. Not worth fixing. Customer to replace.
We serviced a
MAYTAG Dryer
Near Fairport, New York 14450
Chris
Job Details:
01/05/2023
Pulled oven from wall and replaced upper hidden bake element
Also replaced turn table motor on OTR microwave
We serviced a
Kitchen aid oven
Near Rochester, New York 14624
Cristian
Job Details:
01/05/2023
Cleaned out dryer and vent done
We serviced a
MAYTAG Dryer
Near Rochester, New York 14617
JK
Job Details:
01/05/2023
Door switch broken replaced and tested all is working good.
We serviced a
Whirlpool dryer
Near Rochester, New York 14615
Alex L
Job Details:
01/05/2023
Replaced idler pulley
We serviced a
Maytag Dryer
Near Webster, New York 14580
Chris
Job Details:
01/05/2023
Electronics are non responsive and some buttons on ui no longer function also door intermittently does not unlock
Recommend door lock, main and UI elec
We serviced a
samsung washer
Near Penfield, New York 14526
Tanner
Job Details:
01/05/2023
Referred customer to manufacturer.
We serviced a
GE refrigerator
Near Rochester, New York 14606
Alex L
Job Details:
01/05/2023
Hard copper Water line needs to be replaced. Unable to install at this time
We serviced a
MAYTAG Dryer
Near Pittsford, New York 14534
Derek
Job Details:
01/05/2023
Error code f4 e4 came up in diagnostic. Incorrect voltage at the dryer. I checked the voltage at the outlet there was 240. I had 240 at the brick for the dryer connector. I only had 120v at the board. I pulled the dryer apart and checked the high limit, the thermal fuse, the thermostat and the heater for continuity. I also tested the belt kill switch it tested fine. I looked over the wires and tested many of them. the harness has a broken or burnt wire somewhere .
We serviced a
Whirlpool dishwasher
Near Irondequoit, New York 14609
Cristian
Job Details:
01/05/2023
01/05/2023 03:36 pm by Cristian Ayala
I cleaned out all blades they were not clean everything is working now I did run diagnostics no issue found .
We serviced a
Electrolux washer
Near Fairport, New York 14450
JK
Job Details:
01/05/2023
Customer did not have dryer stacked back and steam water supply line was disconnected, instructed customer to reinstall dryer steam line and then turn water on, washer is working as normal.
We serviced a
GE dishwasher
Near Webster, New York 14580
Derek
Job Details:
01/05/2023
Found water leaking from the vent. Removed the door and disassembled. Replaced the door vent seal. Cleaned the bottom door sweep to free it of grime. Ran and tested for 20 min I don?t see a leak anymore..
We serviced a
N/A Dryer vent
Near Spencerport, New York 14559
JK
Job Details:
01/05/2023
Dryer vent is crushed and ineffective for proper venting, all will need to be replaced to insure proper ventilation.
01-05-23: Replaced dryer vent line and elbows all is secure and running good.
We serviced a
GE Dishwasher
Near Webster, New York 14580
Chris
Job Details:
01/05/2023
Diverter was not switching positions, cleaned and unit switches positions
Recommend new diverter if problem persists
We serviced a
MAYTAG washer
Near Webster, New York 14580
Chris
Job Details:
01/05/2023
Replaced door bellow/boot checks ok
We serviced a
Samsung washer
Near Webster, New York 14580
Tanner
Job Details:
01/05/2023
Complaint of no wash/spin. Ran diagnostics and unit fails at spin cycle. Drain pump not running. Customer demonstrated drain pump works when running a pre soak the unit drains out. Request spin only and no voltage from ACU to motor circuit. Measured resistance of motor windings and all tested good. Needs new PCB.customer will call if they opt for repair.
We serviced a
MAYTAG washer
Near Rochester, New York 14612
Tanner
Job Details:
01/05/2023
F0E5
F0E2
Ran autodiagnostic and unit slipping on spin.inspected tines on drive hub and they are worn out. Condition of teeth on drive shaft is good. Replaced drive hub. Calibrated unit. Tested via auto diagnostic and unit tested good.
We serviced a
LG washer
Near Rochester, New York 14625
Derek
Job Details:
01/04/2023
Cleaned out the filter and it was full of hair and other debris.
We serviced a
Frigidaire oven
Near Rochester, New York 14612
Alex L
Job Details:
01/04/2023
Customer needs 318271528. Part is NLA Customer declined repair
We serviced a
MAYTAG refrigerator
Near Penfield, New York 14526
JK
Job Details:
01/04/2023
Refrigerator will need an evap fan and a sealed system leak fixed.
We serviced a
LG washer
Near Spencerport, New York 14559
JK
Job Details:
01/04/2023
Washer filter was loose tightened and checked all for leaks all is leak free and running good.
We serviced a
Whirlpool Dryer
Near Webster, New York 14580
Alex L
Job Details:
01/04/2023
Replaced motor pulley and belt
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14618
Chris
Job Details:
01/04/2023
Replaced waterline to dispenser on door
We serviced a
GE dishwasher
Near Webster, New York 14580
Cristian
Job Details:
01/04/2023
Replace filter and 2 cleaning tablets