We serviced a
whirlpool wahser
Near Penfield, NY 14526
Cristian
Job Details:
04/03/2024
Replace shifter tested unit working normal now
We serviced a
Ge Dishwasher
Near Pittsford, NY 14534
JK
Job Details:
04/03/2024
Door cables bad replaced both wheels will also be replaced.
04-03-24: Replaced door cable wheels tested all and all is working good.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
Jose D
Job Details:
04/03/2024
Dryer was very noisy on site. Lots of lint on the blower wheel was causing the machine to rattle. After removing the lint, the dryer no longer makes the noise. Both the inlet and outlet thermistors were reading overly high k ohms numbers. The diagnostic tool confirmed that both thermistors have failed. Advised to to have a more direct vent set up.
We serviced a
samsung washer
Near Rochester, NY 14625
Tina
Job Details:
04/03/2024
Water valve was leaking so a new one was installed and it?s not leaking and running without issues.
Short run vent cleaning was also done
We serviced a
LG dryer
Near Pittsford, NY 14534
Jose D
Job Details:
04/03/2024
The dryer had burnt lint within the dryer which more then likely was the burning smell. I cleaned And vacuumed the lint within the dryer. Ran and tested, not smelling any burning on site.
We serviced a
GE Oven
Near Fairport, NY 14450
Jose R
Job Details:
04/03/2024
Customer complaint was that the oven was not working when diagnosing unit educated on the cycles and informed him that parts are unavailable to order and discontinued if having any issue cx will have to start exploring there options on a new unit
We serviced a
Whirlpool Icemaker
Near Rochester, NY 14609
Jose R
Job Details:
04/03/2024
Went ahead and replaced ice maker and ran it in a test mode was able to get it to rotate and fill with water as well u it is operating with in specs complete
We serviced a
Electrolux Dryer
Near Williamson, NY 14589
Cristian
Job Details:
04/03/2024
Replace Dryer gas coils tested unit heating fine now
We serviced a
Whirlpool washer
Near Rochester, NY 14625
Derek
Job Details:
04/03/2024
I found the plastic hub was stripped out for the gear case and the tub. I replaced the hub and tested it is working good now. I spun out the wet close that were sitting there with no problems.
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Cristian
Job Details:
04/03/2024
I Cleaned long vent and added semi ridge small vent everything's is working normal.
We serviced a
speed queen dryer
Near Rochester, NY 14625
JK
Job Details:
04/03/2024
Dryer temperatures are all running within specs, vent is clear, checked all thermostats on all settings all is running good.
We serviced a
Kenmore Dishwasher
Near Rochester, NY 14626
JK
Job Details:
04/03/2024
Dishwasher is leaking out of diverter valve and can not find home position customer will replace unit.
We serviced a
He Washer
Near Rochester, NY 14618
Jose R
Job Details:
04/03/2024
Replaced blue boot now unit is operating with in specs no leaks complete
We serviced a
Whirlpool Garbage DIsposal
Near Rochester, NY 14626
Tina
Job Details:
04/03/2024
Installed new garbage disposal
We serviced a
Kenmore dishwasher
Near Pittsford, NY 14534
JK
Job Details:
04/02/2024
Upper rack adjusters broken replaced with kit ran and tested all and all is working good.
We serviced a
maytag washer
Near East Rochester, NY 14445
Derek
Job Details:
04/02/2024
I replaced the agitator bolt. The pawls for the agitator and the lid switch. I ran and tested it?s working good.
We serviced a
whirlpool refrigerator
Near Penfield, NY 14526
JK
Job Details:
04/02/2024
Ran icemaker through test mode all is working good would not recommend replacing anything at this time.
We serviced a
samsung washer
Near Pittsford, NY 14534
Tina
Job Details:
04/02/2024
Put washer in diagnostic mode and water comes in but then a 3C2 error appears. Drained washer out then tested motor which in ohms reads the same a5 the motor as it does at the board so motor is good. A new bard is needed. Board is on back order and price is almost half the price of a new washer. Customer said they are going to get a new washer but put part number in notes.
We serviced a
whirlpool washer
Near Penfield, NY 14526
Tina
Job Details:
04/02/2024
Washer is dispensing detergent but there ar always lots of suds. The filter had not been cleaned in over 9 years and this machine is from 2006. The front half of the filter was clogged and is what could be causing all the suds from not draining properly. The dispenser is. Lean of old soap or anything along those lines. I let customer know that due to age there could be a lot of soap residue and build upon the lines and on the tub which could be causing it also. I did run an empty load after I cleaned the filter out and there didn?t appear to be to many suds. Also talked to her about using a smaller amount of the he detergent
We serviced a
bosch dishwasher
Near Fairport, NY 14450
Jose R
Job Details:
04/02/2024
Customers complaint was that the unit was leaking when diagnosing unit notice it was coming from the inlet valve went ahead and replaced valve now unit is operating with in specs with no leak complete
We serviced a
MAYTAG DRYER
Near Webster, NY 14580
Cristian
Job Details:
04/02/2024
Didn?t see nothing wrong with the dryer did recommend getting the vent cleaned out customer declined vent cleaning dishwasher is going to need a new control board main board and wire harness between door .
We serviced a
maytag washer
Near Rochester, NY 14616
Jose D
Job Details:
04/02/2024
The washer is very loud and has a clear bearing issue. Not economical to repair.
We serviced a
Samsung Dryer
Near Greece, NY 14612
Jose D
Job Details:
04/02/2024
The heating element failed the continuity test, And the idler was damaged. Replaced both parts, ran and tested, the dryer is now working properly.
We serviced a
amana refrigerator
Near Rochester, NY 14612
JK
Job Details:
04/02/2024
Refrigerator is controlled by freezer thermostat dial unit was turned off insure machine freezer is set a minimum of 4 and fresh food section at a minimum of 4.
We serviced a
whirlpool washer
Near Rochester, NY 14621
Jose D
Job Details:
04/02/2024
The Washer passed the diagnostic test. Ran a calibration test. Compacitor, motor and belt are good. I put clothes in the washer and ran a drain and spin cycle, the washer completed the cycle with no problems. No stored error codes. Leveled the washer. Advised to not overload, since the washer can sometimes stop the cycle if it gets unbalanced.
We serviced a
Bosch Refrigerator
Near Webster, NY 14580
Cristian
Job Details:
04/02/2024
Replace Icemaker and door shim wait 24 hours for Icemaker to make ice
We serviced a
Whirlpool Dryer
Near Macedon, NY 14502
Derek
Job Details:
04/02/2024
I replaced the thermal cut off and the thermostat for the dryer. I ran and tested it. The dryer is working good nice and hot.
We serviced a
samsung refrigerator
Near Ontario, NY 14519
Cristian
Job Details:
04/02/2024
Customer will need Ice-maker kit #
And auger motor #they will call Samsung first to see if covered
We serviced a
kenmore dishwasher
Near Fairport, NY 14450
Tina
Job Details:
04/02/2024
Dishwasher is leaking at sump so a new one is need gave a quote but with it being 12 years old and the amount of damage it has done to the floor under it they are going to be getting a new one after the flooring is fixed.
We serviced a
lg washer
Near Pittsford, NY 14534
Derek
Job Details:
04/02/2024
Washer would not drain and had an OE error code. A new drain pump was installed and it?s draining without any issues.
Dryer was making la loud noise when running and when taken apart the rollers were falling apart so a maintenance kit was installed and the noise is gone.
We serviced a
bosch oven
Near Penfield, NY 14526
Jose R
Job Details:
04/02/2024
Customer complaint was that the oven was not working when diagnosing unit notice that they had a bad igniter went ahead and replaced igniter Now unit is operating with in specs went ahead and did a coil cleaning on fridge now both units are operating with in specs
We serviced a
Ge Washer
Near Rochester, NY 14616
JK
Job Details:
04/02/2024
All shockes are broken and door boot is ripped all will need to be replaced to repair.
04-02-24: Replaced all 4 shocks and door boot ran and tested all for balance and leaks no leaks machine has normal vibration at full spin.
We serviced a
samsung dryer
Near Macedon, NY 14502
Derek
Job Details:
04/02/2024
I replaced the right rear drum wheel. The wheel was all rusted and the bushing was shredding on the inside of the wheel. It seems to be ok but has a little of a weird vibrating metal noise that randomly comes on and goes away. I told him to have his wife run a load of clothes and if it?s making noises still. Call us back and I?ll come look at it again.
We serviced a
ge refrigerator
Near Rochester, NY 14604
Cristian
Job Details:
04/02/2024
Replace freezer fan motor tested unit no more noise with 24 hours for proper cooling.
We serviced a
GE Washer
Near Rochester, NY 14604
JK
Job Details:
04/02/2024
Basket stripped and belt bad also needing new splutch kit not economical to repair unit.
We serviced a
whirlpool washer
Near Penfield, NY 14526
Tina
Job Details:
04/02/2024
Ran washer through agitation a few times and let it spin and drain a few times and there was no extra loud sounds. Customer also said she didn?t hear the sound that she did before. Washer is 26 years old so she is going to use till it breaks then get a new one.
We serviced a
Lg Oven
Near Fairport, NY 14450
Cristian
Job Details:
04/02/2024
Will recommend board# 6871W1N002G part is discontinued.
We serviced a
whirlpool refrigerator
Near Rochester, NY 14609
Cristian
Job Details:
04/01/2024
Replace jazz board # wait 24 hours for proper cooling
We serviced a
ge dryer
Near Rochester, NY 14611
Jose D
Job Details:
04/01/2024
The dryer won't turn on onsite. The outlet reading should be 120v/120v/240v ...but the outlet is reading 120v/5.18v/120v. The contractor onsite corrected the issue.
The freeze door was being obstructed by frost, therefore it could not properly shut, creating more frost to build up. I removed the frost, and wiped the freezer dry, and clean the door seal. The door is not shutting properly and holding a seal.
We serviced a
kenmore dryer
Near Fairport, NY 14450
Derek
Job Details:
04/01/2024
110.8875279a Laundry center needs rear felt and a maintenance kit. 279735 Felt seal 2065 kit 3976428 bracket for left side user interface
238.00 for repair. Going to discuss with wife.
We serviced a
GE Microwave
Near Hilton, NY 14468
Jose R
Job Details:
04/01/2024
Customer complaint was that the unit would not power up when diagnosing unit all of the fuses were checking good and was getting the proper volts coming in and out . Customer has a bad main which it is showing that it is discontinued and unavailable to order customer will have to start exploring there options on a new one
We serviced a
Bosch Dishwasher
Near Victor, NY 14564
Derek
Job Details:
04/01/2024
E09 code hater element but dishes coming out dry they said. I had no codes on the dishwasher. I ran it for 20 min and the water still seemed Luke warm. The water needs to warm up to melt the pod. I explained this unit uses a heat pump vs a heater element. The whole pump would need to be replaced. Here going to run it a few more times to see if they get the error and if the dishes dry. If the dishes are dry and still getting a code it?s the main board. If it?s not drying the dishes then it would be the heat pump. $435.00 to fix. 00753351 Heat pump
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details:
04/01/2024
Dryer was not heating, element was bad so a new one was installed and it?s heating without issues
It was covered under warranty
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Jose D
Job Details:
04/01/2024
Replaced the thermostat fuse, ran and tested, the dryer now has heat.
We serviced a
ge Refrigerator
Near Victor, NY 14564
Derek
Job Details:
04/01/2024
WR30X39345 Ice maker
Rakers aren?t turning and I can hear the motor humming.
I replaced the ice maker and it tested good.
We serviced a
maytag dryer
Near Webster, NY 14580
Derek
Job Details:
04/01/2024
I took the dryer apart , and found a button wedged in the front felt seal. It was causing the dryer to bang around and vibrate. I removed the botton. I also removed the drum roller wheels cleaned and lubed. I checked he belt it looks good. I also cleaned the belt tensioner pulley and lubed. Ran and tested good.
We serviced a
Ge Washer
Near Rochester, NY 14616
Jose R
Job Details:
04/01/2024
Went ahead and replaced inlet valve and also did a vent clean on the dryer now both units are operating with in specs complete
We serviced a
samsung washer
Near Rochester, NY 14613
Cristian
Job Details:
04/01/2024
Lots of issues with the washer explain to customer that they would need a full display wire harness and also temperature sensor can?t find display info so customer agreed they won?t put the money into the machine. .
We serviced a
Maytag Refrigerator
Near Rochester, NY 14618
JK
Job Details:
04/01/2024
Jazz board bad will not shut down for defrost mode replaced ran and tested all and defrosted evap all is cooling good temps when started 68? now temps at vent is 39? and dropping with air movement.
We serviced a
Whirlpool oven
Near Rochester, NY 14609
Jose R
Job Details:
04/01/2024
Customer has a bad control panel for the oven portion and would need to be replaced if wanting to go along with any repair also did a vent cleaning on dryer unit operating with in specs complete
We serviced a
Thermador Refrigerator
Near Rochester, NY 14618
Chris
Job Details:
04/01/2024
Replaced microwave interlock kit and tests ok
Replaced refrigerator door hinges and door closes much better
We serviced a
electrolux dryer
Near Ontario, NY 14519
Chris
Job Details:
04/01/2024
Replaced heating element
We serviced a
Kenmore Fridge
Near Rochester, NY 14624
Cristian
Job Details:
04/01/2024
Replace freezer Evap fan tested unit everything?s working normal now .
We serviced a
whirlpool washer
Near Rochester, NY 14624
Jose D
Job Details:
04/01/2024
The washer won't go into a spin cycle on site. Everything checks out good other then the gearcase which seems to be seized up and dripping oil. I was able to take the drive belt off to confirm the motor and compacitor are still good. This unit will need a new gearcase.
We serviced a
Whirlpool WAsher
Near Farmington, NY 14425
Derek
Job Details:
04/01/2024
Needs a new washer he drum has broken away from the rest of the washer.
We serviced a
samsung oven
Near West Henrietta, NY 14586
Jose D
Job Details:
04/01/2024
The oven is working as it should. When set to 350, the tempature will shoot up to an average of 370, and shoot back down to an average of 335. Advised the customer that when ever you change the tempature during a bake cycle, the display won't always be accurate with the tempature, it will need time to climb back up.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
04/01/2024
Replace Icemaker wait 24 hours for Icemaker to make ice
We serviced a
KENMORE DRYER
Near Rochester, NY 14618
Jose R
Job Details:
04/01/2024
Customer complaint was that the unit was not working when diagnosing unit notice that customer had a bad motor and bad control board showing that the board is not available so customer will have to start exploring there options on brand new unit
We serviced a
GE dishwasher
Near Brockport, NY 14420
JK
Job Details:
04/01/2024
Dishwasher wash motor housing cracked and will need to be replaced. Replaced wash motor ran and tested for leaks all is leak free and running good.
We serviced a
lg washer
Near Rochester, NY 14625
Tina
Job Details:
04/01/2024
Washer was leaking from the vent on the top of the basket. Talked to customer about putting to much wash in at one and to use less detergent because it was suds coming out of the vent.
Dryer lint trap was not sitting in correctly took dryer apart and cleaned trap put and it sits in correctly now.
Short run vent cleaning done
Was not able to get customer signature due to service fusion being down
We serviced a
kenmore washer
Near East Rochester, NY 14445
Derek
Job Details:
04/01/2024
The washer is no good the main bearing is bad. Going to be 500 to fix.going to need drum and seal to fix I replaced the hose on the dryer.
We serviced a
LG Washer
Near Webster, NY 14580
Chris
Job Details:
04/01/2024
Appears it needs tub splash ring , part is factory order and approx 200 plus tax would be due on return
No repair at this time
We serviced a
lg dishwasher
Near Rochester, NY 14606
Cristian
Job Details:
04/01/2024
I reset the breaker unit started working if this issue happens again will recommend display.
We serviced a
Whirlpool Dishwasher
Near Brockport, NY 14420
JK
Job Details:
04/01/2024
Heating element is burnt out and will need to be replaced.
Tennant: 716-426-3827
171,88
Replaced heating element in apt 88 ran and tested all is working good.
Timer bad maintenance will swap
We serviced a
Samsung Dryer
Near Rochester, NY 14606
Jose R
Job Details:
03/29/2024
Customers complaint was that the display would not show which cycle it is on and also digit screen would not show the time remaining went ahead and did an soft reset on unit and got it to work informed customer to monitor unit and if it happens again would recommend display
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Chris
Job Details:
03/29/2024
Replaced primary inlet valve and unit now dispensing water - Icemaker has also been out of order for some time - customer declines any icemaker repair at this time
We serviced a
Whirlpool refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
03/29/2024
Needs a new touch screen it?s not switching to water or ice when selected. Going to be $450 to fix if they decided to repair later on. W10861900
We serviced a
maytag dryer
Near Rochester, NY 14624
Jose D
Job Details:
03/29/2024
The element did not pass the continuity test. The element will need to be replaced. I replaced the element, ran and tested,nthe dryer now has heat and is working properly.
We serviced a
LG Oven
Near Fairport, NY 14450
Jose D
Job Details:
03/29/2024
Burning electrical smell on site when using the oven. A connection to the bottom relay bored was loose and deteriated. I was able to see the wire spark when turning on the oven, which is the clear source of the smell. I repaired the wire and added a new connector. I ran the oven on conventional bake, bake, and on broil with no more signs of the smell. The oven is working properly. Advised if the same issue happens again, they would need a new relay board.
We serviced a
amana Washer
Near Farmington, NY 14425
Derek
Job Details:
03/29/2024
Needs gear box. Replaced the gear box and tested ok. It seemed a little noisy. I think it may because the oil is cold and thick. He?s going to run it later and let us know
We serviced a
Kenmore Washer
Near Pittsford, NY 14534
Cristian
Job Details:
03/29/2024
Cleaned out wash plate told customer try doing the afresh pods twice a month.
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Cristian
Job Details:
03/29/2024
Ran full diagnostic didn?t see no issue if still same issue will recommend damper #
Air filter #
We serviced a
whirlpool microwave
Near Rochester, NY 14626
JK
Job Details:
03/29/2024
Door safety micro switch broken replaced ran and tested all is working good.
We serviced a
bosch dishwasher
Near Rochester, NY 14607
Jose R
Job Details:
03/29/2024
Customer complaint was that the unit was leaking water when diagnosing unit notice there was a crack in the drain line also seen signs of infestation on the floor looks like bite marks went ahead and replaced drain line now unit is operating with in specs complete
We serviced a
Maytag Range
Near Fairport, NY 14450
Jose D
Job Details:
03/29/2024
The front edge of the glass top is chipped. Not much we can do with cosmetic issues.. would reccomend high heat resistant touch up paint, not economical to replace the whole glass top.
We serviced a
amana refrigerator
Near Penfield, NY 14526
Cristian
Job Details:
03/29/2024
Replace water valve tested unit no more leaks .
We serviced a
ge dishwasher
Near Rochester, NY 14624
JK
Job Details:
03/29/2024
Removed old dishwasher installed new dishwasher ran and checked for leaks all is leak free and running good.
We serviced a
GE Dishwasher
Near Rochester, NY 14610
Cristian
Job Details:
03/29/2024
Replace diverter and software update tested unit no leaks .
We serviced a
maytag washer
Near Pittsford, NY 14534
Derek
Job Details:
03/29/2024
Sensor was replaced and the washer is filling draining and spinning like it should.
We serviced a
Bosch Oven
Near Rochester, NY 14606
JK
Job Details:
03/29/2024
Oven bake igniter not getting enough amperage stopping at 2.83 needing 3.2 amps to ignite gas and open valve replaced igniter ran and tested all and all is lighting and heating good.
We serviced a
Kitchenaid Dishwasher
Near Macedon, NY 14502
Derek
Job Details:
03/29/2024
W11665769 Sump and pump. I replaced the sump and motor pump assy. I ran and tested. The unit is working good.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14609
Jose R
Job Details:
03/29/2024
Customer complaint was that the unit was not working when diagnosing unit viewed that customer has a bad ice maker and would need to be replaced if wanting to go along with any repair
We serviced a
Ge Refrigerator
Near Rochester, NY 14626
JK
Job Details:
03/29/2024
Compressor locked up and will need to be replaced would advice in calling GE.
We serviced a
Kenmore Washer
Near Rochester, NY 14618
Chris
Job Details:
03/29/2024
Minimal lint inside of dryer vacuumed clean and advised customer use affresh on washer
We serviced a
whirlpool refrigerator
Near Fairport, NY 14450
Jose D
Job Details:
03/29/2024
All fridge condenser coils have been cleaned.
5 ramsdell Park completed.
8 ramsdell Park completed.
6 ramsdell Park completed.
4 ramsdell Park completed.
2 ramsdell Park completed.
9 ramsdell Park completed.
7 ramsdell Park completed.
11 ramsdell Park completed.
We serviced a
GE WAsher
Near Rochester, NY 14618
Jose R
Job Details:
03/29/2024
Customer complaint was that the unit was leaking when diagnosing unit seen that there was a tear on the gasket causing it to leak out the front customer would need gasket replaced
We serviced a
Kenmore Dishwasher
Near Rochester, NY 14609
Jose R
Job Details:
03/29/2024
Customer complaint was that the unit would not drain for the dishwasher portion went ahead and cleaned out the filter now unit is operating with in specs. Also did a vent cleaning for customer as well unit venting out nice and strong complete
We serviced a
lg dryer
Near Rochester, NY 14626
Jose R
Job Details:
03/29/2024
Customer dryer is not working properly would turn on run for a second then stop spinning for about 3 mins but the time does still count down then it just shuts off will definitely need a second hand on unit to properly diagnose unit
We serviced a
samsung dryer
Near Penfield, NY 14526
Chris
Job Details:
03/29/2024
Installed customer supplied stack brackets and heating element
We serviced a
kenmore washer
Near Irondequoit, NY 14617
Jose D
Job Details:
03/28/2024
No power on site. The outlet has the correct voltage, and the correct voltage is going into the board. But the washer is still unresponsive. Would recommend a new board. Replaced the main board and still had the same no power issue. Good chance the main board also took out the control panel. Due to the price the customer will look to get a new washer.
We serviced a
samsung dryer
Near Rochester, NY 14616
Cristian
Job Details:
03/28/2024
Replace heating element and did a short vent cleaning everything is working normal
We serviced a
Frigidaire washer
Near Rochester, NY 14606
Jose D
Job Details:
03/28/2024
The washer needs a new gearcase. Due to the price the customer will look to get a new washer.
We serviced a
Whirlpool Freezer
Near Pittsford, NY 14534
JK
Job Details:
03/28/2024
Freezer not going into defrost and causing ice buildup will need to all be replaced.
03-28-24: Replaced main pcb and defrost thermostat ran and tested all is running good.
We serviced a
Dishwasher Bosch
Near Victor, NY 14564
Derek
Job Details:
03/28/2024
Replaced the leaky water valve. Ran and tested it?s good no more leaking.
We serviced a
GE Washer
Near Rochester, NY 14610
Chris
Job Details:
03/28/2024
Estimate 385-415 plus tax
Replaced main electronic PCB and unit tests ok
We serviced a
samsung dryer
Near Rochester, NY 14609
Jose D
Job Details:
03/28/2024
The dryer would not go into a cycle on site. The thermal fuse did not pass the continuity test, and the thermistor fuse gave an overly high reading. Both will need to be replaced. I replaced both fuses, the dryer now goes into a cycle and works properly. Reccomended to replace the venting.
We serviced a
Whirlpool Washer
Near Rochester, NY 14607
JK
Job Details:
03/28/2024
Splutch gear came loose and broke Splutch and pully replaced ran through recalibration and tested mode all is running good will also need new belt guard.
03-28-24: Replaced belt guard ran and tested all and all is running good and quiet.
We serviced a
Flex Tube dryer vent
Near Webster, NY 14580
Chris
Job Details:
03/28/2024
Cleaned vent with drill attachment from exterior fixture only
We serviced a
Flex tube dryer vent
Near Webster, NY 14580
Chris
Job Details:
03/28/2024
Cleaned vent only with drill attachment from exterior vent fixture and removed elbow below unit in basement and cleaned manually- now appears to have good airflow
We serviced a
Whirlpool Washer
Near Palmyra, NY 14522
Derek
Job Details:
03/28/2024
Needs a new bearing and has other issues. Not worth fixing.