We serviced a
Frigidaire Dishwasher
Near Rochester, NY 14620
Jose R
Job Details: 12/15/2023
Customers complaint was that the the unit was not drying properly when diagnosing unit viewed that there was no hot water going into the unit will have to get that taken care of and informed them on the 90 day service call
We serviced a
Kitchen Aid Dishwasher
Near Rochester, NY 14623
Jose R
Job Details: 12/15/2023
Customer has a bad electronic control board went ahead and did a soft reset and was able to get it to work if customer had any more issue give us a call and would recommend control board (W10854215)
We serviced a
GE Dryer
Near Canandaigua, NY 14424
Derek
Job Details: 12/15/2023
Cleaned the the blower fan it had a bunch of lint in it causing the unit to vibrate. Ran and tested good
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 12/15/2023
Icemaker switch is bad and water line is frozen inside door No repair at this time Estimate approx 995 plus tax and shipping would be due No repair recommend may also have harness in door issue if shorted may have damaged main PCB No email
We serviced a
Maytag Oven
Near Pittsford, NY 14534
Tina
Job Details: 12/15/2023
Oven temps is jumping around between 225-360. A new temp control board is being ordered and a new harness for the igniter. 12/15 installed new board and harness for igniter and working without issues.
We serviced a
Ge Fridge
Near Fairport, NY 14450
Jose R
Job Details: 12/15/2023
Replaced the housing dispensing kit now unit is operating with in specs complete
We serviced a
whirlpool dryer
Near Rochester, NY 14625
Chris
Job Details: 12/15/2023
Vent fixture is closing, don?t think is designed to be 100% air tight as there is no spring or closing mechanism and would expect wind or drafts to momentarily open flap - I would recommend having a contractor or vent wizard of Rochester install a more heavy duty fixture.
We serviced a
Whirlpool Stove
Near Fairport, NY 14450
Tina
Job Details: 12/15/2023
Front left burner would hurt off when on high, tested switch at L1 and L2 and it was bad when I tested burner it was good. A new switch was installed and burner is now working without issues.
We serviced a
ge Dryer
Near Rochester, NY 14618
Cristian
Job Details: 12/15/2023
Lose connection to the heating element causing no heat re attached wire unit is heating normal now
We serviced a
frigidaire Wall stove
Near Pittsford, NY 14534
JK
Job Details: 12/15/2023
Installed double wall oven and electric cooktop
We serviced a
GE Dishwasher
Near Hilton, NY 14468
JK
Job Details: 12/15/2023
Pressure switch bad replaced ran and tested all is working good.
We serviced a
bosch dishwasher
Near Ontario, NY 14519
Chris
Job Details: 12/15/2023
Replaced door hinges and frame unit tests ok
We serviced a
Unsure Oven
Near Rochester, NY 14616
Cristian
Job Details: 12/15/2023
Replace bake igniter tested unit working normal now
We serviced a
samsung refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 12/15/2023
Will recommend Icemaker kit
We serviced a
Samsung Refrigerator
Near Rochester, NY 14606
Cristian
Job Details: 12/15/2023
Seal system issue would recommend getting compressor checked the fridge will eventually will stop cooling fridge is about 9 years old .
We serviced a
magic chef oven
Near Penfield, NY 14526
Chris
Job Details: 12/15/2023
Cleaned cooktop pilot assy and got all to light , ovens heat but pilots are bad and cannot get lit. Flat top / charbroil has cracked ceramic heat diffusers . Older commercial unit unable to locate and replacement parts. Recommend duffys AIS or pride commercial appliance
We serviced a
GE Oven
Near Fairport, NY 14450
Tina
Job Details: 12/15/2023
Oven was not getting hot and the igniter was pulling no amps so a new me was installed and it?s working without issues Stove stop has 2 burners that won?t light without a lighter. All the other burners spark when trying to light. Customer is going to call back if they decide to get part which will be in notes. Customer knows if he calls within 3 months he doesn?t have to pay trip charge but after that he will have to.
We serviced a
Samsung Stove
Near Penfield, NY 14526
Cristian
Job Details: 12/15/2023
Replace bake igniter tested unit working normal now
We serviced a
Kenmore Washer
Near Brighton, NY 14610
Jose R
Job Details: 12/15/2023
Customers complaint was that there was standing water inside of the tub and would not go into the next next cycle when diagnosing unit viewed that the customer had a bad drain pump went ahead and replaced pump now u it is working with in specs complete
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details: 12/15/2023
The basket spins freely by hand but hardly agitates or spins. The motor makes a loud moaning. Noise and struggles to move the drum. When it does spin it makes a loud clicking nose. Motor is worn out it also needs a lid lock it is failing g to lock all the time. Older unit not worth fixing.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14616
JK
Job Details: 12/15/2023
Defrost timer getting stuck in defrost mode and will need to be replaced. Customer will replace unit.
We serviced a
Kitchenaid Dishwasher
Near Webster, NY 14580
Chris
Job Details: 12/15/2023
Replaced dishwasher door hinges and tests ok Washer has bad gear box - no repair on washer *** sink next to dishwasher is leaking badly recommend plumber ***
We serviced a
Maytag Washer
Near Rochester, NY 14618
Jose D
Job Details: 12/15/2023
No leaks found on site with the front load washing machine. Informed customer that theres a chance the water is coming out of the soap dispenser when it's not fully closed. Advised to take a video if it happends again. The dryers blower wheel was full of lint, therefore making the motor off balance and making a vibration noise.
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14617
Jose D
Job Details: 12/14/2023
The filter was completely clogged. Cleaned the filter, ran and tested. The washer now works properly. Advised the customer to remove object from clothing pockets, to avoid this issue from happening again.
We serviced a
Maytag Washer
Near Penfield, NY 14450
Chris
Job Details: 12/14/2023
Found drain hose too far into standpipe causing siphon issues Also dispenser assy had a lot of soap buildup and may have been causing dispenser issues. Corrected drain and cleaned dispenser. If problem persists recommend new dispenser and hoses approx 180 plus tax would be due
We serviced a
LG Dryer
Near Rochester, NY 14604
JK
Job Details: 12/14/2023
Unit 414: dryer will need drain pump for condensate pump. Unit 512: ran and tested all is running good all is heating. Unit 602: problems with UI control with power button, maintenance will swap and bring to 3rd floor so can go through machine. Maintenance room: Unit 1: clogged recirculation pump lines cleared all and tested all and all is working good. Unit 2: Drain pump bad changed ran and tested all is working and draining good. Unit 3: Drain filter clogged and hair rapped around drain pump shaft, removed all cleared clog and tested all is draining and running good. Unit 4: RPS sensor bad replaced ran and tested all and all is running good.
We serviced a
Frigidaire Oven
Near Rochester, NY 14607
Cristian
Job Details: 12/14/2023
Replace control board tested unit working normal now tested lower and upper working good .
We serviced a
lg Dryer
Near Webster, NY 14580
Cristian
Job Details: 12/14/2023
Thermostat for heater got bad again did notice some burn mark on control board if customer calls back will recommend board #
We serviced a
Frigidaire Oven
Near Fairport, NY 14450
Cristian
Job Details: 12/14/2023
The outlet box was burned out possibly lose wire cause a ark i re added new wire caps and make sure nice and secured tested unit working normal now .
We serviced a
May tag Washer
Near Brighton, NY 14610
Cristian
Job Details: 12/14/2023
Recommend to get silicone pads to put under feet the unit is vibrating and shaking so much that the unit slides on the floor.
We serviced a
Ge Trash compactor
Near Macedon, NY 14502
Derek
Job Details: 12/14/2023
Cannot get the door open it seems like the wheels came off the tracks. Parts are obsolete
We serviced a
GE Dishwasher
Near Ontario, NY 14519
Chris
Job Details: 12/14/2023
Ui non responsive Updated software/firmware and unit appears to be working . If for what ever reason issue comes back will need new electronics
We serviced a
samsung washer
Near Pittsford, NY 14534
Derek
Job Details: 12/14/2023
Needs an new washer weights broken off
We serviced a
frigidaire washer
Near Penfield, NY 14526
Tina
Job Details: 12/14/2023
12/12 ordered new door seal 12/14 Installed new seal around dryer door
We serviced a
samsung unsure
Near Rochester, NY 14607
Jose R
Job Details: 12/14/2023
Customers complaint was that the unit was spitting a error code for a leak when diagnosing u it vowed signs of infestation cleaned it all up then ran a cycle while running a cycle could not replicate issue inform customer to monitor unit and educate us on how it?s going complete
We serviced a
Maytag dryer
Near Webster, NY 14580
Chris
Job Details: 12/14/2023
Replaced exhaust thermostat set and unit checks ok
We serviced a
samsung maytag Multi
Near Webster, NY 14580
Chris
Job Details: 12/14/2023
Replaced drum belt on dryer No codes and unable to locate any issues on Samsung dishwasher , recommend factory Samsung service if problem returns
We serviced a
Ge Refrigerator
Near Rochester, NY 14623
Jose R
Job Details: 12/14/2023
Customer complaint was that the ice maker was not working properly when diagnosing unit viewed that the ice maker function was off turned it on now unit operating with in specs complete
We serviced a
ge dryer
Near Rochester, NY 14618
Jose D
Job Details: 12/14/2023
No air coming out the vent, causeing the dryer to not heat properly. Removed the lint blockage, ran and tested, the dryer now heats up properly. Customer states the washer goes out of balance with sheets. Ran and tested, the washer seems to work as it should. Advised the customer to not overload the washer, and to try and balance the clothing and sheets when needed.
We serviced a
samsung DISHWASHER
Near Fairport, NY 14450
Derek
Job Details: 12/14/2023
I put the foam for the kick plate back in the unit.
We serviced a
multi washer
Near Fairport, NY 14450
Tina
Job Details: 12/14/2023
Dryer: customer wasn?t sure it was getting to hot, checked venting which is good then used my thermal coupler to test the temperature and it regulated between 200? and 115? like it should. Washer: there as a slight leaking coming from front door but the boot was dirt so that was cleaned out and the panel seemed like it wasn?t on correctly by the detergent dispenser so I adjusted that and cleaned the gunk around it and once it was clean and all back together I ran it again and there was no signs of leaks. Customer did had a infestation about a month ago so when I took the UI off and looked at it it seemed to have brown stuff all over it from the infestation which could have caused the electrical issues but she is just going to use it till it breaks.
We serviced a
LG Ice maker
Near Victor, NY 14564
Derek
Job Details: 12/14/2023
I removed the touch panel and hooked he flapper back to the engagement arm. I installed the springs. I tested it and it?s working.
We serviced a
electrolux dryer
Near Webster, NY 14580
Chris
Job Details: 12/14/2023
Replaced blower wheel and blower sensor - unit tests ok
We serviced a
samsung DRYER
Near Rochester, NY 14615
Jose D
Job Details: 12/14/2023
No heat on site. The igniter was not glowing but had the correct voltage going into it. The igniter will need to be replaced. Replaced the igniter, the dryer now has heat and works properly.
We serviced a
ge dryer
Near Rochester, NY 14606
Tina
Job Details: 12/14/2023
First dryer is gettin up to 200? and running without issues. Second dryer was sitting at 115?. Took apart and tested all components the cycling thermostat needs to be replaced but it?s NLA. put dryer back together and ran for awhile and it then started to hit 200? and was sitting at that temp for awhile.
We serviced a
Frigidaire Stovw
Near Irondequoit, NY 14617
Jose D
Job Details: 12/14/2023
The membrain control panel has some touch buttons that dont work. The repair is too expensive and the customer will look into getting a new one.
We serviced a
Roper Washer
Near Rochester, NY 14609
Cristian
Job Details: 12/14/2023
Cleaned out short vent customer applied 20 coupon .
We serviced a
Frigidaire Refrigerator
Near Pittsford, NY 14534
Derek
Job Details: 12/14/2023
I cleaned out the drain. For the fridge it?s clogged I cleaned the ice from the bottom drawer. They?re going to need a new fridge the back of this one has rust spots at the ice maker and the evaporator
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14606
Cristian
Job Details: 12/13/2023
Seal system issue will recommend getting compressor checked
We serviced a
Maytag Washer
Near Rochester, NY 14617
JK
Job Details: 12/13/2023
Cleaned dryer vent all is clean and blowing good, dishwasher pressure switch filled with mold and debri and will need to be replaced, ran and tested all is working good.
We serviced a
WHIRLPOOL WASHER
Near East Rochester, NY 14445
Derek
Job Details: 12/13/2023
One of the screws for the shift actuator was loose and the actuator wasn?t engine the clutch all the way and was making a grinding noise.
We serviced a
Kenmore Refrigerator
Near Penfield, NY 14526
Chris
Job Details: 12/13/2023
12/13 installed new bushing and door is opening and closing without any issues.
We serviced a
Ge Washer
Near Fairport, NY 14450
Tina
Job Details: 12/13/2023
Washer: customer said it would go out of balance, hooked up to smart ha and it had OOB codes, I put in service mode and tested all cycles and everything tested good. I did a software update and then had them out a load of wash in and I ran a speed cycle and it ran without any issues. Dryer: changed out dryer venting with venting customer had. Everything is working without issues.
We serviced a
samsung dryer
Near Hilton, NY 14468
Jose D
Job Details: 12/13/2023
Dryer has a Squeeking noise on site. The idler pulley wheel need to be replaced. Advised the customer that the idler pulley wheel usually wears out quicker due to heavy loads in the dryer. The venting is short, and does not need to be cleaned.
We serviced a
Kenmore refrigerator
Near Webster, NY 14580
Chris
Job Details: 12/13/2023
Replaced damper assy and unable to locate any other abnormal noise
We serviced a
samsung Dryer
Near Webster, NY 14580
Chris
Job Details: 12/13/2023
Customer wants new wall vent fixture, cannot find brand or model of fixture to match it up with recommend vent wizard See attachment
We serviced a
Maytag Washer
Near Brighton, NY 14610
Cristian
Job Details: 12/13/2023
Will have to come back wit the inner drum keys to remove drum To confirm block is good or not
We serviced a
Whilrpool dishwasher
Near Rochester, NY 14618
Tina
Job Details: 12/13/2023
Dishwasher as leaking from front, took lower spray arm off and there was stuff stuck in 5e holes and the. Ustomer said she has cleaned them before. A new one is being ordered. Washer, customer said she only noticed water he time on from left on the floor but hasn?t seen it since and thinks it might be from washer her dog in sink next to it. I ran it while I worked on dishwasher and there was no leak. 12/13 installed new spray arm to dishwasher
We serviced a
WHIRLPOOL OVEN
Near Fairport, NY 14450
Jose R
Job Details: 12/13/2023
Customer complaint was that the oven portion was not working properly when diagnosing unit everything was checking to be working with in specs customer had a bad board and would need to be replaced if wanting to work properly customer will be exploring there options and get back to us if wanting to go along with the repair
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 12/13/2023
Customers complaint was that the fan was making a crazy noise when in open when diagnosing unit viewed that the back was iced over again went ahead and did a coil cleaning and also replaced temp sensor unit should be operating with In specs complete
We serviced a
GE Washer
Near Walworth, NY 14568
Tina
Job Details: 12/13/2023
There is a section of the lip where the boot sits on the outer white drum that is super rough and is shredding the door boot inch is causing a leak underneath machine. Dryer was manufactured in 2019 Customer is going t try calling GE but is not getting it fixed by us since the boot will keep tearing.
We serviced a
GE Refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 12/13/2023
Customer complaint was that the unit was not dispensing water when diagnosing unit viewed that the arm was broke on the housing dispensing kit customer would need kit replaced
We serviced a
Kitchenaid Washer
Near Rochester, NY 14609
Jose D
Job Details: 12/13/2023
Customer states the washer was going out of balance. Inspected all the springs underneath the washer, and ran and tested with clothes. The washer did not go out of balance and seems to work properly. Advised not to over load the unit, and take a video if it happends again. Dryer vent is good and doesn't need to be cleaned.
We serviced a
Kenmore Refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 12/13/2023
Seal system issue customer will have to get compressor checked .
We serviced a
GE Refrigerator
Near Fairport, NY 14450
JK
Job Details: 12/13/2023
Water filter housing cracked and will need to be replaced. Customer will order new filter. 12-13-23: changed water filter housing ran and cleared all is working and leak free.
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 12/13/2023
Customer complaint was that the fridge was not cooling properly when diagnosing unit viewed that there was not a full frost pattern running through the coils customer had a seal system issue and will be exploring there options on a new one also leak coming from the washer when looking at the washer seen a crack on the outer drum causing the unit to trickle out part is unavailable to order and will have to get a new one as well
We serviced a
Ge Dryer
Near Farmington, NY 14425
Derek
Job Details: 12/13/2023
I found a screw wedged in between the the drum and the bearing glides. The drum was scraping on the screw and it sounded awful. I installed new glides because most of them were very worn and damaged. Washer needs shocks and quote is for $325. It going to repair at this time.
We serviced a
Roper Dryer
Near Ontario, NY 14519
Chris
Job Details: 12/13/2023
Replaced drum belt and small section of dryer vent
We serviced a
samsung washer
Near Rochester, NY 14619
Cristian
Job Details: 12/13/2023
Replace clutch Cupler tested unit working normal now .
We serviced a
Whirlpool Stove
Near Marion, NY 14505
Derek
Job Details: 12/13/2023
Found there was a bake and a broil orifice that had not come with the original kit to do the burners. I installed the offices for the bake and broil and it is good to go.
We serviced a
lg dryer
Near North Chili, NY 14514
JK
Job Details: 12/13/2023
ustomer cleaned vent on own and clogged vent vent will need to be cleaned fully to correct problem.
We serviced a
Bosch Oven
Near Rochester, NY 14612
Cristian
Job Details: 12/13/2023
Stove is working normal ,did a small vent clean
We serviced a
LG Washer
Near Rochester, NY 14626
Cristian
Job Details: 12/13/2023
So customer stated unit over fills and FE code shows up witch mean overfill error possible issue can be water valve really not sure cause when running diagnostic runs fine no issues I ran a full normal cycle ran fine also we will need a video or some type of more information when unit is action up
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Chris
Job Details: 12/13/2023
Replaced primary water inlet valve and tests ok unable to locate any other leaks. Left old part on site
We serviced a
Kenmore refrigerator
Near Marion, NY 14505
Derek
Job Details: 12/12/2023
Removed the old ice maker and installed a new one. I explained to the wait for 24hrs for it to make ice.
We serviced a
Samsung Garbage disposal
Near Fairport, NY 14450
Derek
Job Details: 12/12/2023
Cleaned out the glass with my shop vac and tested the garbage disposal it sounds fine. I quoted her $450 if it fails in the next 90 or so days.
We serviced a
Samsung Oven
Near Rochester, NY 14617
Cristian
Job Details: 12/12/2023
Replace igniter tested unit working normal now
We serviced a
Samsung Ice Maker
Near Rochester, NY 14626
JK
Job Details: 12/12/2023
Customer will wait to install icemaker he thawed refrigerator and all is working good if problem returns he will need icemaker.
We serviced a
Whirlpool dryer
Near Webster, NY 14580
Chris
Job Details: 12/12/2023
Found belt snapped causing no start issue- Replaced maintenance/ repair kit and all appears ok
We serviced a
WHIRLPOOL OVEN
Near Pittsford, NY 14534
Tina
Job Details: 12/12/2023
Oven: bake element was broken so a. Ew one was installed and is working without issues. Dryer: vacuumed out dryer and installed new maintenance Kit
We serviced a
Kenmore Dishwasher
Near Irondequoit, NY 14617
Jose D
Job Details: 12/12/2023
The washer has a control board issue. the price for repairs is too expensive. The customer will look into getting a new dishwasher since it's 20 years old.
We serviced a
ge washer
Near Farmington, NY 14425
Derek
Job Details: 12/12/2023
I removed the front panel and replaced the 2 front shocks. I pulled out the washer and replaced the 2 rear shocks. All 4 had been snapped off from the drum. Reassembled and tested the washer it is working good.
We serviced a
Fridge Fridge
Near Rochester, NY 14609
Jose R
Job Details: 12/12/2023
Replaced damper now unit is operating with in specs complete inform customer to monitor unit and educate us on how it?s going complete
We serviced a
lg washer
Near Rochester, NY 14626
Cristian
Job Details: 12/12/2023
Replace drain pump
We serviced a
GE Refrigerator
Near West Henrietta, NY 14586
Jose R
Job Details: 12/12/2023
Customers complaint was that the fridge was not cooling properly when diagnosing unit viewed that there was a error code for the fan motor and also 5 software updates that were needed went ahead and replaced fan motor and did soft safe update unit should be operating within. Specs complete
We serviced a
MAYTAG DRYER
Near Penfield, NY 14526
Chris
Job Details: 12/12/2023
Replaced idler assy and belt Unit tests ok
We serviced a
whirlpool refrigerator
Near West Henrietta, NY 14586
JK
Job Details: 12/12/2023
Icemaker housing cracked and allowed water to get in on controls, changed icemaker under warranty ran and tested all is filling and running good.
We serviced a
GE Stove
Near Rochester, NY 14610
Jose R
Job Details: 12/12/2023
Customers complaint was that the oven portion was not working when diagnosing unit viewed that the igniter was not providing any amps went ahead and replaced igniter now unit operating with in specs complete
We serviced a
Whirlpool Dryer
Near Rochester, NY 14626
JK
Job Details: 12/12/2023
Completed vent and dryer cleaning, tested all components and all are checking good, vent was medium clogged removed all and now is exhausting good.
We serviced a
Electrolux Stove
Near Ontario, NY 14519
Chris
Job Details: 12/12/2023
Replaced oven PCB on range and tests ok - replaced spring kit on dishwasher and tests ok
We serviced a
Frigidaire Stove
Near Irondequoit, NY 14617
Jose D
Job Details: 12/12/2023
Stove burner would not light up. Cleaned the stove orphis tube. The burner now lights up and works correctly. The dryer has a very good vent set up, does not need to be cleaned.
We serviced a
ge refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 12/12/2023
Replace inver board and control board wait 24 hours for proper cooling .
We serviced a
GE Washer
Near Pittsford, NY 14534
Tina
Job Details: 12/12/2023
Washer knob was broken and I had one on my van so that was replaced. Customer complained dryer was super hot, her vent is like 1? long and is completely clear so I took dryer apart and vacuumed it out and the lint trap was super clogged so that was cleaned
We serviced a
MAytag Washer
Near Webster, NY 14580
Chris
Job Details: 12/12/2023
Needs ui no repair at this time approx 395 plus tax would be due if ordered/repaired Customer also said door lock gave him issues in past may require additional parts
We serviced a
Samsung Oven
Near Pittsford, NY 14534
Tina
Job Details: 12/12/2023
Oven was not heating up, checked amperage of igniter and it was only pulling 2.5 so a new one was installed and it?s now pulling 3.4 and pre heating to 350? without issues.
We serviced a
frigidaire OVEN
Near Victor, NY 14564
Derek
Job Details: 12/12/2023
Needs a bake igniter it?s not getting hot enough to turn the gas on. The broiler is working fine along with the top burners.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14612
JK
Job Details: 12/12/2023
Heater fell down onto drip tray and melted it drip tray will need to be replaced.
We serviced a
GE Oven
Near Rochester, NY 14605
Jose D
Job Details: 12/12/2023
No heat on site. The igniter is getting the correct voltage but is not turning on. The igniter will need to be replaced. I replaced the igniter, ran and tested, the oven now works properly and has heat.
We serviced a
Speedqueen Dryer
Near Webster, NY 14580
Chris
Job Details: 12/12/2023
Replaced terminal block and cord , unit had burned wire all the way back to timer , but unit is now heating and running good on todays visit If unit has additional issues heating recommend timer
We serviced a
samsung dryer
Near Pittsford, NY 14534
Tina
Job Details: 12/12/2023
Dryer was not spinning, belt have come off idler and wheels are worn down already. Nothing is wrong with drum. Maintenance kit is covered under warranty because one was installed over summer.