We serviced a
Kenmore dishwasher
Near Webster, NY 14580
Chris
Job Details:
08/23/2024
Replaced motor and sump assembly and unit tests ok
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Cristian
Job Details:
08/23/2024
Unit had a full frost pattern inside freezer fridge was reaching up to 35?. Not sure what stop the cooling situation. Customer did mention about display going crazy would recommend control boards if this problem occurs again.
We serviced a
Frigidaire Refrigerator
Near Penfield, NY 14526
Chris
Job Details:
08/23/2024
Replaced ff flex tray ice maker and verified proper harvest
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details:
08/23/2024
Replaced lid switch on washer and unit is now operating properly.
Vent is vinyl flex and needs to be replaced however it is run behind dry wall and goes behind the wall into the bathroom next to the laundry room - would recommend vent wizard of Rochester
We serviced a
Kenmore Fridge
Near Hilton, NY 14468
Cristian
Job Details:
08/23/2024
Replace icemaker tested unit working now
We serviced a
Maytag Washer
Near Macedon, NY 14502
Derek
Job Details:
08/23/2024
I ran the washer and it seems ok it may need new shock absorber if it still is out of balance all the time. I added a pic of the model number.
We serviced a
Ge refrigerator
Near Farmington, NY 14425
Derek
Job Details:
08/23/2024
As long as the parts come in I?ll fix it Friday if not Monday call ahead so they can let the freezer defrost. Replaced the defrost thermostat back in 10/23 it?s not working again. I tested it and it?s working good now.
We serviced a
whirlpool dryer
Near Canandaigua, NY 14424
Jose R
Job Details:
08/23/2024
Replaced heating element also replaced dryer, maintenance kit and clean the inside of the dryer and the outside unit operating within specs complete
We serviced a
Whirlpool Washer
Near Churchville, NY 14428
JK
Job Details:
08/23/2024
Ran washer through service mode no faults in machine, over fill machine ran and tested spin cycle all balanced out normal, checked belt and splutch gear all are normal and in good shape, adviced customer to run with larger loads or rebate if starts to get out of balance.
We serviced a
Samsung refrigerator
Near Rochester, NY 14612
JK
Job Details:
08/23/2024
Tested all components and all check good ran service mode all is checking good and running good, FF defrost thermostat is alittle low for ambient temperature so going to change.
823-24: Replaced defrost thermostat checked drain kit, ran and tested all and all is working good.
We serviced a
LG Dishwasher
Near Fairport, NY 14450
Jose D
Job Details:
08/23/2024
The right door spring is damaged and will need to be replaced.
We serviced a
Samsung Refrigerator
Near Spencerport, NY 14559
JK
Job Details:
08/23/2024
Checked drains all are draining good, checked filter and water tank small signs of water leak, checked all and looks like humidity, adviced customer to monitor.
We serviced a
Kenmore Dryer
Near Victor, NY 14564
Derek
Job Details:
08/23/2024
Laundry center. I pulled the dryer apart and found a bunch of rubber built up on the drum from the roller wheels. I cleaned it up and the dryer isn?t thumping anymore
We serviced a
Samsung Oven
Near Victor, NY 14564
Derek
Job Details:
08/23/2024
I replaced the bake igniter it was hardly glowin at all. Ran and tested it?s working good.
We serviced a
KEnmore Refrigerator
Near Rochester, NY 14625
Tina
Job Details:
08/23/2024
Main water valves is not working so a new one is being ordered
water is working again and ice maker filled
We serviced a
Ge Washer
Near Pittsford, NY 14534
Jose D
Job Details:
08/23/2024
The washer completes and ends the cycle randomly. The washer also won't go into a a spin cycle. Got an F3 locked rotor monitor error code. The drum will rotate for a couple seconds and then stop, and repeat. No damaged connections, and no seized up motor, I would recommend to replace the main board.
We serviced a
Whirlpool Stove
Near Brockport, NY 14420
JK
Job Details:
08/23/2024
RF/ Infinite switch burnt out causing sizzling sound changed with customer supplied part tested all and all is working good.
We serviced a
Sasmung dryer
Near Rochester, NY 14609
Jose D
Job Details:
08/22/2024
The dryer won't spin on site. The idler is damaged and will need to be replaced. I repaired the issue with the Samsung maintenance kit. Ran and tested, the dryer now spins and is working properly.
We serviced a
Smasung Washer
Near Rochester, NY 14607
Jose D
Job Details:
08/22/2024
The washer won't go into a cycle onsite. The inner drum is completely broken off from the shaft. Both the shaft and the drum will need to be replaced. Not economical to repair.
We serviced a
Kenmore refrigerator
Near Rochester, NY 14626
Jose R
Job Details:
08/22/2024
Cx unit was iced up went ahead and did a coil clean now fan is able to spin to cool the fridge complete
We serviced a
GE Refrigerator
Near Rochester, NY 14609
Jose R
Job Details:
08/22/2024
Replaced inverter board that cx ordered now unit is operating with in specs complete
We serviced a
frigidaire dryer
Near Rochester, NY 14623
JK
Job Details:
08/22/2024
Piece of metal stuck in front drum felt hitting on drum glide split removed fixed drum felt vacuumed inside all is clean and running good.
We serviced a
frigidaire refrigerator
Near Rochester, NY 14622
JK
Job Details:
08/22/2024
Defrost timer not advancing out of defrost mode and thermostat has a dead spot in the control will need both parts.
08-22-24: Installed defrost timer and temp control ran and tested all and all is defrosting and advancing normal.
We serviced a
LG Washer
Near Rochester, NY 14620
Jose R
Job Details:
08/22/2024
Cx unit was spitting a LE error code indicating the unit is failing to spin went ahead and replaced Washer Motor Rotor Position Sensor now unit is operating with in specs
We serviced a
Bosch Washer
Near Rochester, NY 14626
Jose D
Job Details:
08/22/2024
Standing water on site. The filter had changed inside of it. I removed the change, ran and tested. The washer now drains and is working properly.
We serviced a
Amana WAsher
Near Rochester, NY 14623
JK
Job Details:
08/22/2024
Ran washer through service mode all is filling and draining good ran through a drain and spin with full basket all is working good.
We serviced a
whirlpool washer
Near East Rochester, NY 14445
Derek
Job Details:
08/22/2024
The bottom plate for the wash drum has broken free from the frame. All the springs are in tact. The parts are no longer available to fix the washer.
We serviced a
GE Refrigerator
Near East Rochester, NY 14445
Cristian
Job Details:
08/22/2024
Replace MULLION ASM tested unit door seals normal now
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details:
08/22/2024
thermal fuse blew so a new one was installed along with a maintenance kit and inside of dryer was completely vacuumed out.
We serviced a
samsung refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
08/22/2024
nothing was making a sound when i got there. he said it was quiet. i waited a bit and tested fans. everything seems ok. FZ is a little warm but customer stated he is not sure if he wants to put more money into appliance and has 2 other FZ he can use for now if he needs too.
told him if sound starts again then record where it?s coming from
We serviced a
Samsung dryer
Near Rochester, NY 14626
Jose D
Job Details:
08/22/2024
Customer stated they were getting an HE error code. They also recently just had there dryer vents cleaned out. All fuses and the element check out to be good. No signs of any lint clogs that can cause an airflow restriction. I monitored the tempatures for 10 minutes, the dryer is giving a fluctuating average of 120-170 degrees. Everything is working properly onsite. Advised not to overload the dryer, and to call back if the issue happens again.
We serviced a
LG Microwave
Near Fairport, NY 14450
Tina
Job Details:
08/22/2024
Microwave works without issues the clock just glitches and blinks but it still shows the time and counts down when in use. Customer decide that since it?s cost almost just as much to fix it than what it cost to buy he is just going to deal with it.
We serviced a
maytag washer
Near Fairport, NY 14450
Derek
Job Details:
08/22/2024
Belt and drain pump for washer, ice maker light not turning on when powered up. I replaced the ice maker she?s going to turn the water back on. Need to wait 48hrs for cubes. I replaced the water drain pump and the burned up belt on the washer. I ran and tested it. The washer is working great.
We serviced a
frigidaire Range
Near Williamson, NY 14589
Chris
Job Details:
08/22/2024
Appears to have an electrical issue with outlet as you can hear it sizzle when oven or burners are on - recommend electrician
May have key pad issues as well customer will call after electrician repairs outlet if they want to repair farther
We serviced a
Bosch Dishwasher
Near Fairport, NY 14450
Derek
Job Details:
08/22/2024
Ran it and found no leaks. So i ran a second time and no issues.
We serviced a
Samsung Washer
Near Fairport, NY 14450
Tina
Job Details:
08/22/2024
Washer would not spin without an unbalanced error code and the tub bounced like a basket ball. A new set of dampers were installed and washer is working without issues.
We serviced a
Samsung Dryer
Near Henrietta, NY 14467
Jose R
Job Details:
08/22/2024
Cx unit was not heating went ahead and replaced heating element now u it is operating with in specs also replaced maintenance kit complete
We serviced a
Kitchen Aid dishwasher
Near Rochester, NY 14625
Cristian
Job Details:
08/22/2024
Repalce sump assembly tested unit working normal no leaks .
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14618
JK
Job Details:
08/22/2024
Drain clogged cleared drain tested all and all is draining good.
We serviced a
GE Dryer
Near Pittsford, NY 14534
Jose R
Job Details:
08/22/2024
Cx would need thermostat replaced and unit will be operating with in specs complete
We serviced a
whirlpool washer
Near Rochester, NY 14607
Cristian
Job Details:
08/22/2024
Re-leveled unit replace actuator tested unit working normal
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details:
08/22/2024
Unit had no major errors in memory via smart hq
Unit may have computer issues if problem persists
No farther repair at this time
Estimate to change computer is approx 290.00 plus tax due
We serviced a
Whirlpool Dryer
Near Rochester, NY 14625
Cristian
Job Details:
08/22/2024
Repalce thermal fuse # Tested unit working normal
We serviced a
GE Stove
Near North Chili, NY 14514
JK
Job Details:
08/22/2024
Replaced terminal block ran all burners and oven all are to temp without issue, all is working good.
We serviced a
LG refrigerator
Near Williamson, NY 14589
Chris
Job Details:
08/22/2024
Unit has sealed system issues recommend factory service
We serviced a
Frigidiare Refrigerator
Near West Henrietta, NY 14586
Jose R
Job Details:
08/22/2024
Cx would need the case for the auger and the igniter to get replaced for the stove will go over with significant other and get back to us if wanting to go along with any repair
We serviced a
Maytag Dryer
Near Irondequoit, NY 14617
Jose R
Job Details:
08/21/2024
Cx needed maintenance kit done on dryer which was replaced and working with in specs dishwasher have control issue problem as long with draining issues which they will be exploring there options on a new unit complete
We serviced a
Kitchen Aid dishwasher
Near Penfield, NY 14526
Jose D
Job Details:
08/21/2024
The circulation pump is not working properly. The pump the customer installed, does not match the part number based on the model code. I would recommend to replaced the circulation pump, with the correct part number.
We serviced a
KEnmore Dishwasher
Near Irondequoit, NY 14609
Jose D
Job Details:
08/21/2024
Not able to find a water leak on site related to the dishwasher. I removed the dishwasher and fully inspected the dishwasher inside and out. No signs of any water trails, or any visible leaks on sight.
We serviced a
Maytag Washer
Near Victor, NY 14564
Derek
Job Details:
08/21/2024
W11429620 Main control board for washer to replace is going to be $660 I have improper voltage to the touch screen and it won?t turn on. Error codes F6 e2 f2 e1 stuck key on control pad and communication failure of the main board. The microwave needs a new control pad it?s goin to be about $250 to fix. The fridge has the craft ice maker and it?s not working. I ran the test on it and reset it. The ice maker is unresponsive. $350 for the ice maker repair. I let him know that there is a class action law suit against lg and he should contact them for possible warranty repair.
We serviced a
Maytag Dryer
Near Rochester, NY 14609
Cristian
Job Details:
08/21/2024
Replace both sensors under warranty tested unit working normal now
We serviced a
GE Dryer
Near Webster, NY 14580
Chris
Job Details:
08/21/2024
Replaced gas valve igniter and coil set, front glides and vacuumed unit - unit now heats and runs properly.
We serviced a
Amana refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
08/21/2024
Gasket is old and hard and not sealing properly so there is condensation build up but fridge is still keeping temp.
Part is NLA
We serviced a
Samsung Dishwasher
Near Farmington, NY 14425
Derek
Job Details:
08/21/2024
There is a lot of build up in the drain hose and it?s extra long. I ran a brush down the hose to clean the debris and build up out. I got it to drain 2 times no problem. I ran a load of afresh cleaner in it. If it happens again why?re going to need new drain lines.
We serviced a
Samsung Refrigerator
Near Fairport, NY 14450
Tina
Job Details:
08/21/2024
There was ice build up under the deli tray so I steamed out all the ice and strapped the evap cover then installed a new drainage kit.
Everything is working without issues
We serviced a
Frigidaire Stove
Near Fairport, NY 14450
Tina
Job Details:
08/21/2024
Element is good and board is giving it 240V, I did high low and Thea enrage was sitting around 275? so I calibrated the oven to not be as hot.
10? vent cleaning was done
We serviced a
LG dryer
Near Penfield, NY 14526
Jose D
Job Details:
08/21/2024
No heat onsite. The high limit thermostat fuse failed the continuity test. I repaired the issue with the thermostat parts assembly kit. Ran and tested, the dryer now has heat and is working properly.
We serviced a
GE Dryer
Near Rochester, NY 14607
Cristian
Job Details:
08/21/2024
Customer wants drum replace they will think about the repair
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Jose D
Job Details:
08/21/2024
Customer stated even when the water is off, water was leaking from the fridge. There was ice build up on the bottom of the freezer floor. The freezer drain is clogged, therefore water is spilling over during the fridge defrost cycle. I cleared and unclogged the drain with a steamer, and checked the back side of the fridge to ensure the drain was clear. Ran a cup of water down the drain to make sure it goes down with no problems. Everything is working properly now.
We serviced a
Whirlpool Dryer
Near Ontario, NY 14519
Chris
Job Details:
08/21/2024
Found faulty blower thermostat?s- replaced blower cycle thermostat and customer supplied thermal fuse
We serviced a
GE Dryer
Near Rochester, NY 14607
Jose R
Job Details:
08/21/2024
Cx vent came apart went ahead and replaced vent and now unit is operating with in specs complete
We serviced a
frigidaire Range
Near Rochester, NY 14612
Jose R
Job Details:
08/21/2024
Replace control panel and overlay now unit operating with specs complete
We serviced a
GE Dryer
Near Webster, NY 14580
Chris
Job Details:
08/21/2024
Replaced front bearing assembly and belt - unit checks ok - unit appears to have rooftop vent recommend vent wizard of Rochester to check/ clean if needed
We serviced a
Electrolux Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
08/21/2024
Recommend getting a control board. Customer decided to get in the fridge.
We serviced a
Maytag Dryer
Near Fairport, NY 14450
Tina
Job Details:
08/21/2024
When dryer would run there was a loud sound so I took dryer apart and the blower wheel was loose. I tried to make the original one work but i needed to install a new one. Part was installed and dryer is running without issue.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14612
Jose R
Job Details:
08/21/2024
Replace gasket now unit operating with specs complete
We serviced a
KEnmore REfrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
08/21/2024
Compressor fan is running and compressors running. This means that it?s low on refrigerant no cooling on fridge or freezer.
We serviced a
Kenmore Washer
Near Rochester, NY 14624
JK
Job Details:
08/21/2024
Lid switch bad and will need to be replaced.
08-21-24: Replaced door latch ran and tested all and all is working and running good.
We serviced a
Samsung Dishwasher
Near Ontario, NY 14519
Chris
Job Details:
08/21/2024
Replaced drain pump and unit appears to be operating properly.
Attached pic of old leaking pump
We serviced a
whirlpool dryer
Near Canandaigua, NY 14424
Derek
Job Details:
08/21/2024
Samsung dryer DVE50R5400W/A3-00 needs main pcb board stuck relay part coming from vv
I replaced the board and the dryer is working properly after I ran and tested it.
We serviced a
Samsung Washer
Near Fairport, NY 14450
Derek
Job Details:
08/21/2024
Needs a new computer board. 550 to fix the unit. They?re going to look for a replacement.
We serviced a
Maytag Dryer
Near Fairport, NY 14450
Tina
Job Details:
08/21/2024
Customer had start switch that was needed. I installed part and dryer is working without issues
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14625
Jose D
Job Details:
08/21/2024
The dishwash is displaying an E1-F6 error code. I Tried doing a hard reset, but the error code won't go away, and the control panel is unresponsive as long as the error code is being displayed. The control panel also has some damage. The dishwasher does have water going to the inlet valve, but no water is going into the dishwasher. I replaced User interface control console. Ran and tested, the error code is no longer being displayed, And the dishwasher is working properly now.
We serviced a
Kenmore Dryer
Near Palmyra, NY 14522
Derek
Job Details:
08/21/2024
Dryer timer
We serviced a
Whirlpool Washer
Near Palmyra, NY 14522
Derek
Job Details:
08/21/2024
Needs agitator its stripped out . I replaced the bad agitator and tested the washer. Its working great now.
We serviced a
Maytag Washer
Near Rochester, NY 14604
Jose R
Job Details:
08/21/2024
Cx has a bad bearing and hub which the coast of the repair would be more. cx will start exploring on a new one complete
We serviced a
Samsung Oven
Near Farmington, NY 14425
Derek
Job Details:
08/20/2024
I replaced the burned out bake igniter. Ran and tested it?s working good.
We serviced a
maytag dryer
Near Webster, NY 14580
Jose D
Job Details:
08/20/2024
Customer states the dryer is making a screeching noise on site. The idler is seized up and will need to be replaced. I repaired the issue with the maintenance kit. Ran and tested, no longer making the noise.
We serviced a
Bosch Dishwasher
Near Pittsford, NY 14534
Derek
Job Details:
08/20/2024
Needs junction box to install I checked 2 Home Depot?s and non in stock he?s going to lowers to get one. I removed the old dishwasher and installed the new Bosch dishwasher. It needed a junction box because it was replacing an old whirlpool. I ran and tested it?s working good.
We serviced a
Whirlpool Washer
Near Pittsford, NY 14534
Tina
Job Details:
08/20/2024
customer needs a new drain pump but due to age of appliance customer is going to get a new one.
We serviced a
bosch Dishwasher
Near Rochester, NY 14624
JK
Job Details:
08/20/2024
Drain pump clogged not allowing water to be removed so won't fill with water. Cleared clogged drain pump ran and tested all and all is filling and running good.
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Chris
Job Details:
08/20/2024
Replaced icemaker and now passes harvest test - may take up to 24 hours for normal ice production to resume
We serviced a
GE dryer
Near Williamson, NY 14589
Chris
Job Details:
08/20/2024
Replaced all 4 front bearing glides and drum belt - unit now stays on and has good heat
We serviced a
Samsun Dishwasher
Near Webster, NY 14580
Chris
Job Details:
08/20/2024
Unit working on todays visit , no error codes in service mode
Possible keypad issue if problem persists
Estimate approx 455.00 plus tax would be due to replace keypad - no repair at this time
We serviced a
Ge washer
Near Rochester, NY 14626
Jose D
Job Details:
08/20/2024
The washer has a bearing issue. Not economical to repair.
We serviced a
Kitchen Aid dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
08/20/2024
Customer not going to fix, touch panel and board would be needed in future if they want to repair.
We serviced a
frigidaire refrigerator
Near Fairport, NY 14450
Derek
Job Details:
08/20/2024
THe air dampener is no longer available.
We serviced a
GE Washer
Near Honeoye Falls, NY 14472
Derek
Job Details:
08/20/2024
Rear main bearing has failed and the drum is loose in the tub. The drum is rubbing on the rubber door boot. Going to need an outer tub and bearing. Goin to need a new front door boot. A new belt and pulley. Not worth fixing and putting $800 into and older washer.I checked the dryer vent it is super short only 2ft long and it wasn?t very dirty at all.
We serviced a
GE dishwasher
Near Fairport, NY 14450
Tina
Job Details:
08/20/2024
dishwasher wAs beeping a lot then would go dead but he was able to flip the breaker and it would start working again but eventually that stopped working. I unplugged power at dishwasher and let it sit for about 10 min then plugged back i. to see if it would reset so i could hook to smart HQ but it didn?t turn on and would not connect to smart HQ for an update.
customer is going to get new appliance.
We serviced a
Ge dishwasher
Near Rochester, NY 14617
Jose D
Job Details:
08/20/2024
The dishwasher won't drain on site. Checked all connections for any clogs, and clean the filter are within the dishwasher, and it still won't drain. The drain pump is faulty, and will need to be replaced. The dishwasher also gave a tco error code.
We serviced a
Whirlpool Dryer
Near Henrietta, NY 14467
Tina
Job Details:
08/20/2024
Dryer: heats but takes a long time to dry the cloths. I took dryer apart and tested all components and they were all good. I cleaned out lint trap which was clogged and vacuumed out inside of dryer. Then did a short run vent cleaning.
Washer: cleaned out filter and all around gasket sick had clogged in it and lots of dog hair build up.
Dishwasher: was not drying dishes due to heating element not coming on but there was no model number and the kick plate was MIA that had the tech sheet. When I?d put in service mode the UI would light up but not go into service mode and the clean light just stayed lit and gave no codes.
I took door off and tested board and the board is getting 120VAC and the element has continuity so a new board is needed. One was ordered and I Will be going back on Friday to install.
We serviced a
Bosch Dishwasher
Near Rochester, NY 14618
Tina
Job Details:
08/20/2024
Attached upper spray arm then ran an express cycle and it completed without any issues.
We serviced a
Whirlpool Washer
Near Rochester, NY 14618
Cristian
Job Details:
08/20/2024
Replace timer tested unit working normal
We serviced a
Maytag Washer
Near Rochester, NY 14620
Cristian
Job Details:
08/20/2024
Replace actuator tested unit working normal now
We serviced a
Maytag dryer
Near Irondequoit, NY 14622
Jose D
Job Details:
08/20/2024
The dryer is displaying the check lint screen indicator light. The lint screen and the lint housing are clean. The dryer still goes into a cycle with no issues. Advised the customer that the check lint screen indicator light mainly serves as a reminder, and to call back if the indicator light doesn't let the dryer go into a cycle.
We serviced a
Ge dryer
Near Rochester, NY 14624
JK
Job Details:
08/20/2024
Vent clogged customer will replace vent since just a short run.
We serviced a
samsung dryer
Near Hilton, NY 14468
JK
Job Details:
08/20/2024
Swapped dryer Thermistor, tested old and ohms out good at room temperature, tried new one same T0 code came up with new one in machine will need main pcb. Main pcb is NLA
We serviced a
Whirlpool Washer
Near Victor, NY 14564
Chris
Job Details:
08/20/2024
Several water level/ pressure sensor errors found. air dome on tub plugged causing faulse water level errors - cleared air dome as well as possible.
Air done is molded to outer tub next step would possibly be to replaced the whole outter tub and seal kit may be able to pull spin basket if it will come apart make no guarantees.
May turn into a sizable repair and may not come apart to repair if problem returns
We serviced a
amana refrigerator
Near Rochester, NY 14615
Cristian
Job Details:
08/20/2024
Replace icemaker tested unit working normal wait 24 hours for Icemaker to make ice .
We serviced a
Ge Dryer
Near Rochester, NY 14606
Cristian
Job Details:
08/20/2024
Will recommend new motor they will think about the repair