We serviced a
samsung washer
Near Rochester, NY 14617
Jose R
Job Details:
02/14/2023
Customer education on the cycles unit pass smart install customer has rust build up on the top cover frame (DC63-01418B)which is not available complete
We serviced a
Kitchen Aid Dishwasher
Near Rochester, NY 14610
Cristian
Job Details:
02/14/2023
Cleaned out all the gunk on the blades run unit circulation sounds good did notice water around 80 degrees they will need 120 to clean properly.
We serviced a
Kenmore Dryer
Near Rochester, NY 14609
Jose R
Job Details:
02/14/2023
Customer unit would shit off in middle of cycle went ahead and replaced thermistor and thermostat unit ran non stop complete
We serviced a
Frigidaire oven
Near Henrietta, NY 14467
JK
Job Details:
02/14/2023
Igniter broken replaced ran and tested all is working good.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details:
02/14/2023
We will need display
We serviced a
MAYTAG oven
Near Marion, NY 14505
Derek
Job Details:
02/14/2023
Needs main board. Replaced he main board and the oven sparked and lit for both the bake and he broil. I tried each a half dozen times.
We serviced a
Whirlpool range
Near Webster, NY 14580
Cristian
Job Details:
02/14/2023
Replace bake element
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/13/2023
Water working apon arrival, possible water line freezing inside the door issue
If problem returns would recommended new freezer door
WR78X11737
We serviced a
Whirlpool refrigerator
Near Ontario, NY 14519
Chris
Job Details:
02/13/2023
Customer says unit gets too cool in freezer -10*
Compressor is running on todays visit
Can try thermostat
Customer to call if ordered
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
02/13/2023
Replace icemaker
We serviced a
GE dishwasher
Near Fairport, NY 14450
Derek
Job Details:
02/13/2023
I reinstalled the software update again. THis time it says no new software updates are available for this unit. I ran diagnostic mode and all operations and it tested fine. I let the unit power down twice and both times it woke up when the door was opened. I took a picture of he model and serial number as an attachment. If the key pad stops working they?re going to need a new user interface.
We serviced a
Whirlpool dishwasher
Near East Rochester, NY 14445
Tanner
Job Details:
02/13/2023
Complaint of unit leaking. Able to reproduce leak. Only at start of cycle on soft start water is overcoming wave break. Quoted for new inner door. Customer researching replacement options due to cost of repair. Customer will contact if they opt for repair.
We serviced a
frigidaire dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details:
02/13/2023
Didn?t get no error codes will recommend all ways checking up on the blades for food particles .
We serviced a
MAYTAG washer
Near Honeoye Falls, NY 14472
Derek
Job Details:
02/13/2023
Needs a new main computer board. There is no power to anywhere on the unti to power up the user interface or the drain pump or the motor.
Going to be $600.00 to repair the unit. W11024149 Board
We serviced a
kitchenaid dishwasher
Near Farmington, NY 14425
Derek
Job Details:
02/13/2023
Needs a new motor. Replaced the motor and tested good
We serviced a
GE refrigerator
Near Penfield, NY 14526
Tanner
Job Details:
02/13/2023
Complaint of warm temps. Measured 70 degrees in FF and 20 degrees in FZ. FZ Evap fan not running. Removed Evap cover and found frost pattern consistent with broken Evap fan motor. Since FZ compartment not at zero degrees unit will not attempt to cool FF section. When checking for DC voltage to Fan motor found piece of connector from the male end coming out of the liner is broken. No power to red wire. The harness and connector is buried into insulation and is not serviceable or sold. Cannot attempt a harness repair due to this. Advised customer contact GE customer service regarding irreparable unit to see if they can do anything for them.
We serviced a
Kenmore Dryer
Near Spencerport, NY 14559
JK
Job Details:
02/13/2023
Replaced idler wheels as kit vacuumed inside of cabinet all is running good and quite.
We serviced a
Amana refrigerator
Near Rochester, NY 14622
Cristian
Job Details:
02/13/2023
Customer will call if want the parts replace parts on the notes
We serviced a
frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details:
02/13/2023
Noise appears to be from faulty ice room fan
Recommend fan and housing
Model fghb2868tf6
Serial 4a94402213
5303918784 Air handler
5304493604 Ice room fan
We serviced a
Whirlpool Dryer
Near Rochester, NY 14617
Jose R
Job Details:
02/13/2023
Dryer not heating. Tested thermal fuse, fuse blown. Replaced fuse, everything heating in spec.
We serviced a
Samsung washer
Near Fairport, NY 14450
Jose R
Job Details:
02/13/2023
Customer unit goes through the process of adding more time when in a spin mode customer all ready replaced shocks inform customer that drum has a wobble and unit is Miss communication would recommend board drum not available
We serviced a
Maytag Refrigerator
Near Fairport, NY 14450
Tanner
Job Details:
02/13/2023
Complaint of items freezing in FF section. Difficulty shutting door.
Measured 38 degrees in FF and 3 degrees in FZ. Currently veggies not frozen. Reviewed use and care for mullion and gasket. Door shuts better. Set FZ temp to 5 degrees. Veggie bins sit right at damper and receives ice cold air from freezer when FF section cools. Warmer FZ temp will still freeze freezer contents without harming high water content Fresh Food items. Right gasket has some damage along top but is not creating frost conditions. Unit testing good.
We serviced a
lg refrigerator
Near Pittsford, NY 14534
Tanner
Job Details:
02/13/2023
Complaint of warm temps. Measured 57 in FF and 25 in FZ. Inspected evaporator and found limited frost pattern. Unit is leaking refrigerant. Not worth sealed system repair. Customer to purchase new unit.
We serviced a
samsung refrigerator
Near Spencerport, NY 14559
JK
Job Details:
02/13/2023
Replaced icemaker kit and found icemaker fan inoperable and will need replaced.
We serviced a
GE dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details:
02/13/2023
I had to replaced the main computer board.netherworld was a burned spot in it and it wouldn?t take the software update. Ran and tested good .
We serviced a
Whirlpool Refrigerator
Near Churchville, NY 14428
JK
Job Details:
02/13/2023
Freezer evap fully warm and iceball at cap tube Refrigerator has sealed system issue and will need replacing.
We serviced a
kenmore oven
Near Ontario, NY 14519
Chris
Job Details:
02/13/2023
Replaced fr burner and missing indicator jewels
Checks ok
We serviced a
Kitchen aid refrigerator
Near Walworth, NY 14568
Chris
Job Details:
02/13/2023
Replaced main control and defrost thermistor assy
No codes and passes all diag tests ?-
Freezer not defrosting , another company has already attempted to repair multiple times
Heater checks ok and no power to heater from main control in diag mode
Unable to diag farther untill the known issues are fixed , may need additional work
We serviced a
Whirlpool Dryer
Near Rochester, NY 14607
Jose R
Job Details:
02/13/2023
Went ahead and replaced rear barring complete no squeak and unit working with in spec complete
We serviced a
GE washer
Near Fairport, NY 14450
Cristian
Job Details:
02/13/2023
Will recommend timer
We serviced a
Kenmore Stove
Near Rochester, NY 14621
Jose R
Job Details:
02/13/2023
Customer was getting a chemical smell coming from both top and bake portion unit was providing 2.7 amp went ahead and replaced igniter
We serviced a
Whirlpool washer
Near Irondequoit, NY 14617
Cristian
Job Details:
02/13/2023
Will need multiple parts customer will get new unit over $500 in parts and labor
We serviced a
MAYTAG refrigerator
Near Webster, NY 14580
Cristian
Job Details:
02/13/2023
Cleaned out drain plug
We serviced a
Samsung Washer
Near Rochester, NY 14624
Jose R
Job Details:
02/10/2023
Went ahead and replaced gasket for customer ran unit no signs of a leak unit working with in specs complete
We serviced a
whirlpool washer
Near Walworth, NY 14568
Derek
Job Details:
02/10/2023
Water pressure sensor was replaced ,and the machine is filling properly now.
We serviced a
kitchenaid refrigerator
Near Rochester, NY 14606
JK
Job Details:
02/10/2023
Refrigerator overload switch and capacitor are burnt out and will need to be replaced unsure if compressor is in working order.
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14622
JK
Job Details:
02/10/2023
Defrost thermostat blown changed and tested all is working and running good.
We serviced a
GE dishwasher
Near Webster, NY 14580
Chris
Job Details:
02/10/2023
Did hard reset of control and unit started working if problems persists
Recommend electronics estimate approx 320 parts and 85 labor due
We serviced a
GE Stove
Near Canandaigua, NY 14424
Derek
Job Details:
02/10/2023
I cannot get the cook top apart because the torx head bolts are all corroded and will not come free.
We serviced a
Whirlpool washer
Near Rochester, NY 14623
Cristian
Job Details:
02/10/2023
Replace pressure sensor
We serviced a
speedqueen washer
Near Rochester, NY 14604
JK
Job Details:
02/10/2023
Ran machine through numerous fill and drain cycle and short run cycles and all hoses and leak points are leak free some water marks out of detergent dispenser down front of machine cleaned and inspected for leaks and cracks all is leak free and no cracks.
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Chris
Job Details:
02/10/2023
Noise is a squeak or a squeal noise that is intermittent
Unable to duplicate
Best guess is a circulation pump
No repair at this time
We serviced a
kitchen aid oven
Near Victor, NY 14564
Derek
Job Details:
02/10/2023
Needs a new computer board. Ran and tested the oven it?s heating like it should and reheats after it cools down.
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/10/2023
Removed and installed customer supplied filter
We serviced a
Samsung Refrigerator
Near Irondequoit, NY 14609
Jose R
Job Details:
02/10/2023
Customer would need evap and temp sensor will be exploring options on getting a new one complete
We serviced a
Whirlpool Stove
Near Rochester, NY 14626
JK
Job Details:
02/10/2023
Ran and tested all and all are testing and operating normal.
We serviced a
GE microwave
Near Victor, NY 14564
Cristian
Job Details:
02/10/2023
Replace fuse
We serviced a
na washer
Near Victor, NY 14564
Cristian
Job Details:
02/10/2023
Replace drain hoes
We serviced a
kenmore dryer
Near Pittsford, NY 14534
Derek
Job Details:
02/10/2023
All the sensors test good and the heater element. The board can?t be tested because it?s all in silicone. It acts like the over load protector in the motor is bad.
Replaced the ice maker in the Samsung fridge and the computer board. Installed a new motor on the dryer but the dryer won?t turn in now here is only 120volts to the outlet.
We serviced a
Frigidaire Stove
Near Rochester, NY 14623
Cristian
Job Details:
02/10/2023
Replace regular
We serviced a
Samsung Washer
Near Hilton, NY 14468
JK
Job Details:
02/10/2023
Machine had a catastrophic electrical failure due to bad ACU replacement part and will need the following parts.
ACU: W11322884
Harness Upper: W11316057
Harness Lower: W11314680
Harness NTC: W11316058
Inlet Hot: W11316255
Inlet Cold: W11316256
RFI Filter: W11316771
Stator motor: W11354542
Heater assembly: W11314664
We serviced a
LG washer
Near Canandaigua, NY 14424
Derek
Job Details:
02/10/2023
Power button is not working all the time. Needs a new user interface and pcb board it is all in one piece which make it so expensive. Tracy is going to discuss it with her husband.
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/10/2023
Has bad liner / insulation unable to repair
We serviced a
Electrolux Dryer
Near Ontario, NY 14519
Chris
Job Details:
02/10/2023
Reset control and unit started working
Has a UI comm error e91 but part is NLA
Will be unable to repair if problem returns
We serviced a
samsung Refrigerator
Near Rochester, NY 14612
JK
Job Details:
02/09/2023
Refrigerator has a sealed system issue only half the evaporator has frost and rest is fully warm, recommend to replace unit.
We serviced a
GE Dryer
Near Penfield, NY 14526
Cristian
Job Details:
02/09/2023
Replace motor and belt
We serviced a
broan Range hood
Near Irondequoit, NY 14617
JK
Job Details:
02/09/2023
Swapped hood vents ran and tested all is working good.
We serviced a
Samsung Dryer
Near Hilton, NY 14468
Jose R
Job Details:
02/09/2023
Customer unit will not run went ahead and replaced thermostat and thermistor unit working with in specs complete
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Cristian
Job Details:
02/09/2023
Replace Bearing kit and cleaned out dryer
We serviced a
Samsung Washer
Near Farmington, NY 14425
Jose R
Job Details:
02/09/2023
Customer has a bad inner and outer drum causing the unit not to go into a spin mode customer will explore options on getting a new one complete
We serviced a
frigidaire Dryer
Near Webster, NY 14580
Chris
Job Details:
02/09/2023
Replaced element under warranty
Cleaned very restricted filter screen
If problem persists only idea is a possible intermittent stuck relay on board
We serviced a
Samsung Microwave
Near Hilton, NY 14468
Jose R
Job Details:
02/09/2023
Customer has a bad magnetron and htc customer will explore options on getting a new one or trying to get it covered by Samsung
We serviced a
frigidaire dishwasher
Near Williamson, NY 14589
Chris
Job Details:
02/09/2023
Needs drain hoses as they are cracked also recommend water level sensor for over fill error
5304519304 hose
5304519245 flow meter case
5304525488 hose
5304523308 Clamps x2
We serviced a
samsung range
Near Rochester, NY 14617
Cristian
Job Details:
02/09/2023
Replace igniter
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details:
02/09/2023
Set oven to 350 let unit cycle several times and got an average temp of 346* after 45 minutes
Bake and Broil elements are working
Possible intermittent temp control issue
To replace temp control is approx 375 plus tax would be due if customer still has temp issues
We serviced a
frigidaire dryer
Near Rochester, NY 14624
Cristian
Job Details:
02/09/2023
Did see spark from the outlet box will recommend get a electrician to check outlet first
We serviced a
Samsung Refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
02/09/2023
Customer has a seal system problem unit not getting a full frost pattern and fan not spinning will get in contact with Samsung to get issue resolved complete
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14617
JK
Job Details:
02/09/2023
Installed washer hub and ran and tested all is working good.
We serviced a
whirlpool dryer
Near Webster, NY 14580
Chris
Job Details:
02/09/2023
Replaced idler assembly
We serviced a
N/A refrigerator
Near Pittsford, NY 14534
Chris
Job Details:
02/09/2023
Replaced evap fan and air restrictor kit
Normal for temps to fluctuate as long as average temp is in the food safe zone
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14623
JK
Job Details:
02/09/2023
Refrigerator had thermal fuse wire in a screw and broke wire and burnt out heating element wire thermal and Main PCB. all will need to be replaced.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14604
JK
Job Details:
02/09/2023
Icemaker line frozen was able to get freed and dispensing water to icemaker, user interface will need to be replaced to correct led issues
We serviced a
kenmore refrigerator
Near Fairport, NY 14450
Chris
Job Details:
02/08/2023
All diag tests pass, can try icemaker kit but unable to repair farther if problem persists
Replaced ice maker kit and all tests pass, customer will have to monitor
Also recommend keeping items from blocking the air vent area in top left section of refrigerator
We serviced a
Whirlpool Dryer
Near Greece, NY 14612
Cristian
Job Details:
02/08/2023
Cleaned out vent and replace thermal fuse
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14626
JK
Job Details:
02/08/2023
Ran dishwasher through numerous cycles dishwasher is filling, washing and draining as normal.
We serviced a
GE washer
Near Penfield, NY 14580
Chris
Job Details:
02/08/2023
Had couple water level errors, cleared codes and passes all test in service mode
If problem returns recommending control and lock update be done
Approx 370 plus tax would be due and part is on backorder
We serviced a
Kenmore washer
Near Macedon, NY 14502
Derek
Job Details:
02/08/2023
Replaced the clutch and the gear box. It wasn?t spinning the water out and was very noisy. Ran and tested and it?s workin well.
We serviced a
MAYTAG Dryer
Near Penfield, NY 14526
Cristian
Job Details:
02/08/2023
Replace idler kit
We serviced a
maytag dryer
Near Rochester, NY 14625
Chris
Job Details:
02/08/2023
Replaced idler assembly and cleaned lint from cabinet -checks ok
We serviced a
ge dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
02/08/2023
We serviced a
Samsung Refrigerator
Near East Rochester, NY 14445
Chris
Job Details:
02/08/2023
Model rf28r7201sr/aa-01
Serial 0b2c43bnb03485l
Icemaker is faulty will not Harvest also fan is noisy needs to be replaced as well
DA97-15217D Ice maker
DA97-12540G Ice fan assy
We serviced a
lg range
Near Pittsford, NY 14534
Jose R
Job Details:
02/08/2023
Customer wire harness was burnt off coming from board would need to splice wire and replace board customer will explore her options on getting repair done or getting a new one
We serviced a
Whirlpool dishwasher
Near Penfield, NY 14526
Derek
Job Details:
02/08/2023
Dishwasher quit in the middle of a cycle. There was no power to the user interface. I pulled the cover off to check to see if there was power to the dishwasher. That?s when I found that the main power wire was melted and had a bare spot that was grounding out to the inside of the cover. I cut back and repaired the wires. I installed new wire nuts. Ran and tested the dishwasher and it is workin great. Also note it?s a condo and the unit next door lost power the same morning the dishwasher stopped. Possible a power sired in the building?
We serviced a
Whirlpool dryer
Near Williamson, NY 14589
Chris
Job Details:
02/08/2023
Replaced control and dryer runs properly
We serviced a
Whirlpool dishwasher
Near Churchville, NY 14428
JK
Job Details:
02/08/2023
Uninstaller old dishwasher and installed old used dishwasher ran and tested for leaks all is leak free and running good.
We serviced a
frigidaire range
Near Honeoye Falls, NY 14472
Jose R
Job Details:
02/08/2023
Customer main board is burnt out causing the unit to over heat would need board and touch pad parts are not available to order customer will have to explore options on getting new unit
We serviced a
frigidaire washer
Near Fairport, NY 14450
Derek
Job Details:
02/08/2023
I adjusted the level of the washer. It is perfect now. I cleaned the dryer vent it?s a very short run. I ran the washer and spun it out with a couple of articles of clothing . It did t shake abnormally. All the springs underneath are intact and don?t look worn at all.
We serviced a
samsung dryer
Near Webster, NY 14580
Cristian
Job Details:
02/08/2023
Replace idler kit
We serviced a
electrolux washer
Near Pittsford, NY 14534
Derek
Job Details:
02/08/2023
I pulled the whole front of the washer apart because there wasn?t enough room to get to the back. I removed the hose for the tub and cleaned out the filter. There were two pads from a bra that were trapped in the filter causing the unti to not drain.
We serviced a
Samsung Dryer
Near West Henrietta, NY 14586
JK
Job Details:
02/08/2023
Dryer thermal fuse blown changed high limit and thermal vacuumed all and all is heating and running good.
We serviced a
GE Microwave
Near Pittsford, NY 14534
Chris
Job Details:
02/07/2023
Replaced magnetron and tests ok
We serviced a
maytag oven
Near Webster, NY 14580
Chris
Job Details:
02/07/2023
Cooktop is on same circuit as tripped counter top gfi - reset gfi and cooktop lights properly unable to find cause of gfi tripping my be unrelated to cooktop
Calibrated wall oven +10-15* if temp continues to go off would need new temp control
We serviced a
whirlpool Dryer
Near Rochester, NY 14624
Jose R
Job Details:
02/07/2023
Unit would not go into a spin mode went ahead and replaced belt unit working with in spec complete
We serviced a
kitchen aid dishwasher
Near Rochester, NY 14607
Chris
Job Details:
02/07/2023
Drip tray had water in it , did find stainless fill connection slightly loose and damp may have been cause of drip / leak
Unable to locate any other leaks, customer to monitor
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Cristian
Job Details:
02/07/2023
02/07/2023 12:36 pm by Cristian Ayala
Paper clip was stuck underneath the pull-stator causing the noise unit is working fine now
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14622
JK
Job Details:
02/07/2023
Refrigerator is all quite and can not replicate the issue, call if needed.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14623
Cristian
Job Details:
02/07/2023
Replace ice-maker no leaks wait 24 hours before unit starts to make ice
We serviced a
whirlpool Refrigerator
Near Pittsford, NY 14534
Tanner
Job Details:
02/07/2023
Replaced inlet assembly. Adapter kit not needed for this unit. Defrosted ice in FZ. Tested IM and unit tested good. Tested water dispenser and unit tested good.
We serviced a
Samsung dishwasher
Near Irondequoit, NY 14617
Jose R
Job Details:
02/07/2023
Replaced water valve no leaks and unit working with in specs complete
We serviced a
Whirlpool Microwave
Near Irondequoit, NY 14609
JK
Job Details:
02/07/2023
Will need a new door switch,UI control main PCB and noise filter to correct the problem recommend replacing machine.