We serviced a
firgidaire microwave
Near Webster, NY 14580
Chris
Job Details:
08/07/2024
Needs mag and tt motor
No repair at this time
Estimate approx 280 plus tax would be due if ordered
We serviced a
kenmore refrigerator
Near Hilton, NY 14468
Cristian
Job Details:
08/07/2024
Replace harness wait 24 to 48 hours for proper cooling .
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
Jose R
Job Details:
08/07/2024
Cx had a bad fuse causing the heater not to work also had a hole in the vent went ahead and replaced fuse and vent now unit is operating with in specs
We serviced a
Samsung dishwasher
Near Webster, NY 14580
Chris
Job Details:
08/07/2024
Raised drain loop under sink as well as possible, this model does not have any additional built in check valves that can be installed.
Recommend customer get in the habit of running disposal more frequently to prevent slow drain situations and possible back fills
We serviced a
Ge Washer
Near Rochester, NY 14624
JK
Job Details:
08/07/2024
Ran washer through service mode and no error codes all is running and operating good, no software update needed.
We serviced a
samsung washer
Near Fairport, NY 14450
Tina
Job Details:
08/07/2024
Ran a diagnostic when I got there and it went thru the entire thing without issues. I pulled filter and there was stuff stuck in it so I cleaned that out then cleaned the gasket due to water pooling in the front. I started a quick wash and it completed the entire thing without issues.
Short run vent cleaning
We serviced a
Whirlpool Washer
Near Rochester, NY 14609
Jose D
Job Details:
08/07/2024
The washer has a bearing issue, and is not economical to repair.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14624
JK
Job Details:
08/07/2024
Ran temp check and seal check all is operating normal, only thing I can find is maybe moisture buildup is from outside vent cover allowing humidity to build up in dryer, suggest to change outside vent cover.
We serviced a
Whirlpool Dishwasher
Near Fairport, NY 14450
Tina
Job Details:
08/07/2024
Dishwasher inlet valve was leaking, a new one was installed and dishwasher is running without issues
We serviced a
Bosch Dishwasher
Near Rochester, NY 14612
Jose R
Job Details:
08/07/2024
Cx unit was leaking from the cavity which is non repairable from a repair perspective will need to get in contact with manufacturer to see if there is anything they can do or start exploring there options on a brand new unit
We serviced a
Whirlpool Refrigerator
Near Spencerport, NY 14559
JK
Job Details:
08/07/2024
Water dispenser housing bad along with main ADC and defrost bimetal, water line to Refrigerator will need to be replaced, customer declined repair due to age of machine.
We serviced a
Maytag washer
Near Pittsford, NY 14534
Derek
Job Details:
08/07/2024
Needs a new computer board. I have the proper voltages coming into the computer but im proper voltages going to the main wash motor and the touch screen. I checked the wiring it?s good.
Going to be $500 to repair they?re going to look at new units.
We serviced a
Sasmung Washer
Near Rochester, NY 14626
Jose R
Job Details:
08/07/2024
Customer did not have the hot water line on causing the unit to sit and not go into the next cycle went ahead and turned on hot water now unit is operating with in specs
We serviced a
GE Refrigerator
Near Fairport, NY 14450
Derek
Job Details:
08/07/2024
I replaced the door gasket the first one I installed never flattened out and still wasn?t sealing the freezer door. The second gasket looks like it was packaged much better. It seems to be sealing better too.
We serviced a
Kenmore Refrigerator
Near Victor, NY 14564
Derek
Job Details:
08/07/2024
I replaced the evap fan and defrosted the fridge.
We serviced a
Kenmore Dryer
Near Penfield, NY 14526
Jose D
Job Details:
08/07/2024
No heat on site. The thermal fuse was blown. The dryer will need a new thermal fuse. I repalced the thermal fuse, ran and tested, the dryer now has heat and is working properly.
We serviced a
Whirlpool dryer
Near Webster, NY 14580
Chris
Job Details:
08/07/2024
Cleaned build up on blower wheel and unit now tumbles properly without vibration.
Door on washer is not reversible- only option is to swap dryer and washer location but plumbing, drain line and venting are not long enough to do so
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14609
Cristian
Job Details:
08/07/2024
Replace pressure sensor # tested unit working normal now
We serviced a
samsung refrigerator
Near Rochester, NY 14624
JK
Job Details:
08/07/2024
Mullion broken along with bad door seals allowing ice to buildup on back evap and getting into fan causing sound, all 3 will need to be replaced to correct issue.
We serviced a
Ge oven
Near Penfield, NY 14526
Tina
Job Details:
08/07/2024
Oven was not getting to temp so I checked the amps of the igniter and it was only getting 2.4 so a new one was installed and it?s getting over 3amps and heated to 350? without issues.
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
08/07/2024
Replaced ff icemaker and unit passes all tests and fills with water
Dghf2360pf2a
We serviced a
speed queen dryer
Near Webster, NY 14580
Chris
Job Details:
08/07/2024
08/06/24 Unit is assembled correctly only removed front access panel on previous visit to replace coils.
Noise appears to be from front bulkhead , front glides may be starting to wear and creating noise
Estimate approx 119.00 plus tax
08/07/24 replaced front glide kit and ran unit on high heat with towels and observed no abnormal noises
We serviced a
ge stove
Near North Chili, NY 14514
JK
Job Details:
08/07/2024
Oven breaker was tripped, reset ran and tested all and all is heating and running good, getting up to normal temps.
We serviced a
Magic chef Washer
Near Pittsford, NY 14534
Tina
Job Details:
08/07/2024
Washer worked without issues. If it breaks again they have a new one to replace it with.
We serviced a
Kenmore Dryer
Near Rochester, NY 14626
Cristian
Job Details:
08/05/2024
Replace LG maintenance kit tested unit working normal now
We serviced a
Jenn Air Cooktop
Near Ontario, NY 14519
Chris
Job Details:
08/05/2024
Er22
Recommend touch Ui per tech sheet
Does not give any farther diagnostic tests or suggestions.
Estimate approx 420.00 plus tax and shipping would be due to replace- no repair at this time
Customer is to contact Jenn air
We serviced a
Kenmore refrigerator
Near Ontario, NY 14519
Chris
Job Details:
08/05/2024
Replaced light switch
We serviced a
GE Dishwasher
Near Ontario, NY 14519
Chris
Job Details:
08/05/2024
Debris in portable sink hose end causing drain restriction - cleared discharge port and unit is now draining properly
We serviced a
Amana Dryer
Near Rochester, NY 14624
Jose D
Job Details:
08/05/2024
Noise coming from the dryer. The back supporter wheel, and the belt is damaged. Would recommend both be replaced.
We serviced a
Samsung refrigerator
Near Penfield, NY 14526
Chris
Job Details:
08/05/2024
ESTIMATE / diagnostic only
Rf23r6201sr/aa-52
Icemaker frozen over and ice room fan is not rotating - recommend icemaker and auger assembly
Customer is contacting Samsung before any repair is to be done
Estimate is approx 534.00 plus tax and shipping would be due on return if repaired.
No repair at this time
We serviced a
Samsung Washer
Near Rochester, NY 14623
JK
Job Details:
08/05/2024
Ran washer through a full cycle and all is draining and spinning at full RPMS can find no issues with washer, no stored error codes, customer complaint with dryer s shuts off after a few minutes of run time ran dryer on all heat settings for 30 minutes and dryer is running good.
We serviced a
Samsung Washer
Near Penfield, NY 14526
Tina
Job Details:
08/05/2024
Ran washer through a full cycle and all is draining and spinning at full RPMS can find no issues with washer, no stored error codes, customer complaint with dryer s shuts off after a few minutes of run time ran dryer on all heat settings for 30 minutes and dryer is running good.
We serviced a
Conservator refrigerator
Near Fairport, NY 14450
Jose D
Job Details:
08/05/2024
Cx stated that the unit was not cooling when diagnosing unit it was unplugged waited 15 min compressor was running and had a full frost pattern with all fans spinning in for cx to monitor unit because everything is opera with in specs complete
We serviced a
Dishwasaher Bosch
Near Penfield, NY 14526
Chris
Job Details:
08/05/2024
Diverter leaking on the upper spray side and will need to be replaced.
08-05-24: Replaced diverter ran and tested for leaks and operation all is leak free and operating good.
We serviced a
Frigidaire Refrigerator
Near Hilton, NY 14468
Jose D
Job Details:
08/05/2024
Needs main pcb but part is NLA
We serviced a
Whirlpool dryer
Near Spencerport, NY 14559
JK
Job Details:
08/05/2024
Cleaned out short vent for dryer .
We serviced a
samsung Refrigerator
Near Pittsford, NY 14534
Jose D
Job Details:
08/05/2024
Refrigerator has sealed system issue and non repairable, oven will need power cartridge and not economical to repair suggest replacement.
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Tina
Job Details:
08/05/2024
The Washer passed the diagnostic and calibration test. The washer also has no stored error codes. More then likely the washer went out of balance, due to items bunching up on one side of the drum. Advised when a washer goes out of balance, it's best to sort the items inside the washer, and even everything out.
We serviced a
Frigidaire Microwave
Near East Rochester, NY 14445
Derek
Job Details:
08/05/2024
Fuse was blown and there is a switch kit for this model which was installed and microwave was tested and everything worked without issues
We serviced a
frigidaire oven
Near Fairport, NY 14450
JK
Job Details:
08/05/2024
I replaced the bake igniter and tested it works good now.
We serviced a
Kenmore refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
08/05/2024
Replaced main PCB and thermistors ran and tested all is cooling and running good.
We serviced a
frigidaire refrigerator
Near Fairport, NY 14450
Tina
Job Details:
08/05/2024
Water was coming out from the drain assembly cleaned out drain plug and made sure control assembly was flushed to avoid water coming out . I tested the drain and no leaks wait 24 hours for proper cooling .
We serviced a
Ge Microwave
Near Henrietta, NY 14467
JK
Job Details:
08/05/2024
Microwave turns on and you can put time on and it will count down but nothing else happens. I took control panel off and there was a burned wire on the door switch so I spliced it and put a new spade on and a new switch then tested microwave and it was still doing the same thing.none of the heating components would turn on by all TCO?s were good. Customer decided to get a new microwave
We serviced a
Whirlpool Washer
Near Victor, NY 14564
Derek
Job Details:
08/05/2024
Gearcase bearings bad and not allowing full RPM spin when loaded, gearcase will need to be replaced, not cost affective to repair recommend replacement of machine.
We serviced a
Kenmore Dishwasher
Near Brockport, NY 14420
JK
Job Details:
08/05/2024
12yr old dishwasher won?t stop keeps running a cycle. Board issues going to be $500 plus to fix.
We serviced a
Ge Dishwasher
Near Ontario, NY 14519
Chris
Job Details:
08/01/2024
Replaced out of range sensors and thermal cutout kit and unit now passes all tests in service mode. Updated firmware and unit tests ok
We serviced a
bosch dishwasher
Near Webster, NY 14580
Chris
Job Details:
08/01/2024
Ran complete cycle with clothes that were in washer and unit completed full cycle and dryed load.
No error codes stored in memory in test / service mode.
Checked temperature and they are spot on.
It is normal operation if tenet is doing mixed loads ( heavy items and light items ) together and the lighter items are dry but heavier items are damp in seams etc.
per owners manual it is recommended to sort items and dry like items together to avoid poor drying performance.
Selecting very dry option and turning energy saver off will help alittle.
Also if only drying one or two items recommend using timed dry as computer will shut unit off.
Unable to locate any issues and appears to be operating normally.
Reconnected vent that was not connected fully
We serviced a
Samsung Washer
Near Honeoye Falls, NY 14472
Derek
Job Details:
08/01/2024
Needs a drain pump assy. I filled and drained it a few times with the new pump and it?s working great. There was some sort if metal piece jammed in the drain pump impeller and it had loosened up the fan blade causing it to not drain.
We serviced a
Frigidaire Refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
08/01/2024
The drain hose was clogged. I defrosted the drain and he bottom of the freezer. I freed up the clog and it?s draining good now.
We serviced a
GE Dishwasher
Near Rochester, NY 14624
JK
Job Details:
08/01/2024
UI Control was out reset dishwasher needs software update to correct. Installed update ran and tested all and all is running good.
We serviced a
Samsung Refrigerator
Near Spencerport, NY 14559
JK
Job Details:
08/01/2024
Icemaker raker motor bad and main PCB for icemaker is bad both will need to be replaced.
We serviced a
Kenmore Refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
08/01/2024
Cx unit was all frozen over in the freezer causing it to leak into the fridge went ahead and cleaned out the coils drain hole and drain hose now unit is operating with in specs complete
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details:
08/01/2024
Replaced faulty inlet valve and cleared defrost drain extension on rear of unit
We serviced a
Kenmore dryer
Near Irondequoit, NY 14609
Jose R
Job Details:
08/01/2024
Cx had a bad fuse and bad coils went ahead and replaced both parts now unit is operating with in specs complete
We serviced a
whirlpool dryer
Near Irondequoit, NY 14609
Jose D
Job Details:
08/01/2024
The Dryer is making noise on site. The back right supporter wheel is damaged, and the belt has some cracks in it. I repaired the issue with the Samsung maintenance kit. Ran and tested, the dryer no longer makes the noise and is working properly.
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14612
JK
Job Details:
08/01/2024
Door latch popped open when door was open, reset door latch tested all and all is working good, if problem returns will need new door latch.
We serviced a
Kenmore Dryer
Near Pittsford, NY 14534
Derek
Job Details:
08/01/2024
I cleaned the dryer vent. She?s going to try it and see what?s happens.
We serviced a
Maytag Dryer
Near Penfield, NY 14526
Chris
Job Details:
08/01/2024
Replaced gas valve electrical coils and unit now is heating. Reconnected disconnected vent as well
We serviced a
Samsung Dryer
Near Rochester, NY 14612
Cristian
Job Details:
08/01/2024
Replace maintenance kit tested unit working now .
We serviced a
Whirlpool Washer
Near Rochester, NY 14612
Cristian
Job Details:
08/01/2024
Replace door switch tested unit working Normal now
We serviced a
Kenmore dishwasher
Near Fairport, NY 14450
Jose D
Job Details:
08/01/2024
The dishwasher won't drain properly, And the motor is hot to the touch. The float switch also isn't working properly. The tube that connects to the middle water propeller is also damaged and will need to be replaced.
We serviced a
ge dishwasher
Near Rochester, NY 14624
Jose D
Job Details:
08/01/2024
The dishwasher only intermittently drains. I inspected the drain pump, no signs of anything abstrucing and jamming the pump. The drain pump will need to be replaced. I replaced the drain pump, ran and tested, the dishwasher now drains Everytime.
We serviced a
Maytag refrigerator
Near Irondequoit, NY 14622
Cristian
Job Details:
08/01/2024
Replaced handle and icemaker wait 24 hours for icemaker to make ice
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
08/01/2024
Customer freezer light is not working would need to come back and install led light kit
We serviced a
GE Dishwasher
Near Pittsford, NY 14534
Derek
Job Details:
08/01/2024
The leak detector went off and threw a code. So the customer had pulled the pan out. I pulled he dishwasher out and checked the hoses. They all looked good. I put the dishwasher back together and tested it. I didn?t see any leaks anywhere. I filled and drained it 3 times plus let it run for 15 min without any issues. It had a leak at some point there was water stains on the drip pan. I didn?t see any leaks tho.
We serviced a
Samsung dryer
Near Pittsford, NY 14534
Jose D
Job Details:
07/30/2024
The dryer won't go into a cycle on site. The idler pulley wheel is broken and will need to be replaced. I repaired the issue with the Samsung maintenance kit. Ran and tested, the dryer now goes into a cycle and is working properly.
We serviced a
Frigidaire Dryer
Near Rochester, NY 14612
Jose D
Job Details:
07/30/2024
The heating element is damaged and will need to be replaced. The high limit thermostat is blown. Both parts will need to be replaced. I replaced the heating element, and both fuses...ran and tested, the dryer now has heat and is working properly. The washer needs a new door hinge. The customer will order the part, And have us install it. Installed the washer door.
We serviced a
Whirlpool Dishwasher
Near Fairport, NY 14450
Jose D
Job Details:
07/30/2024
The dishwasher will fill, then become unresponsive, and then drain after 10 minutes. The sump and wash motor assembly is not working and will need to be replaced.
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14612
Cristian
Job Details:
07/30/2024
Replace drain pump tested unit working normal now
We serviced a
GE Microwave
Near East Rochester, NY 14445
Jose R
Job Details:
07/30/2024
Cx has to get in contact with a contractor to get microwave down and then we can come back out and finish the install was not able to get unit down
We serviced a
Frigidaire Dishwasher
Near Webster, NY 14580
Chris
Job Details:
07/30/2024
Replaced faulty drain pump and unit now drains properly
Had to disconnect water supply line to gain access to pump, recommended replacement of supply line as well customer declined water supply line replacement- observed no leaks after unit was reinstalled
We serviced a
Frigidaire Dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
07/30/2024
Replace cable and spring on the door tested unit closing and opening Normal now
We serviced a
samsung Washer
Near Victor, NY 14564
Derek
Job Details:
07/30/2024
I cleaned out the drain pump the filter is full. Ran and filled numerous times the washer is working good.
We serviced a
Samsung Refrigerator
Near Victor, NY 14564
Derek
Job Details:
07/30/2024
Not going to fix ice maker at this time. DA97-07603B
Ice maker isn?t returning to the home position so it?s dumping water into the ice cube tray.
We serviced a
Kitchen Aiud refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
07/30/2024
Ice maker was not working, I tested with a jumper and it would not call for water. I installed a new on and it filled right away and went into harvest mode.
We serviced a
GE Dryer
Near Pittsford, NY 14534
Derek
Job Details:
07/30/2024
Replaced dryer timer and knob ran and tested all cycles and all is running good.
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details:
07/30/2024
F7e3 error code with the motor. There is oily residue slung all over the underside of the machine. Looks like gear case is leaking into the stator and motor. Not going to be worth it to fix.
We serviced a
Frigidaire Washer
Near Webster, NY 14580
Chris
Job Details:
07/30/2024
Washer needs a new board it due to age customer is going to get a new one.
Disposal they are going to get a plumber because the plumbing is not the right size for the new ones and needs to be changed.
Dishwasher had a copper line going into the end of the drain hose that then ran to the disposal. I removed copper line and installed a drain hose extension from cutter hose to disposal and it?s working without issues.
We serviced a
Whirlpool Washer
Near Ontario, NY 14519
Chris
Job Details:
07/30/2024
Sensing flashing upon arrival and appears to be in pause mode - Pushed start and unit started cycle after several seconds - only code in machine is an off balance code . May have a intermittent pcb glitch and shocks still show sign of wear
Just parts are over 300.00 dollars may be better buying a new machine
We serviced a
Amana Range
Near Fairport, NY 14450
Cristian
Job Details:
07/30/2024
Replaced bake igniter and checks ok
Estimate to replace gaskets on amana is approx 490.00 plus tax and appear to be factory order with no eta
Customer to call if ordered
We serviced a
Ge Stove
Near Pittsford, NY 14534
Tina
Job Details:
07/30/2024
Replace Broil element tested unit working normal now
We serviced a
Kitchen Aid Range
Near Honeoye Falls, NY 14472
Derek
Job Details:
07/30/2024
Installed new cooling fan and then heated oven to 350? and got no error code. Oven is working without issues.
We serviced a
Ge Stove
Near Fairport, NY 14450
Jose D
Job Details:
07/30/2024
20 yr old cook top code was f113 burner out of range run away temps. The burner tested bad the part is no longer an available. I even checked for aftermarket parts.
We serviced a
frigidaire Oven
Near Churchville, NY 14428
JK
Job Details:
07/30/2024
Customer states the oven won't maintain its tempature. The thermostat failed the continuity test, and will need to be replaced. Advised to call back if the issue happens again. Informed the customer if the issue happens again, it will more then likely be related to the main board relays not working properly. Advised the main board is currently out of stock.
We serviced a
Kenmore Refrigerator
Near Rochester, NY 14606
Cristian
Job Details:
07/30/2024
Icemaker and dispenser all are working good.
We serviced a
GE refrigerator
Near Ontario, NY 14519
Chris
Job Details:
07/30/2024
I Defrosted the unit everything seems to be working normal wait 24 to 48 hours for proper cooling. If issue keeps happening will recommend bi metal sensor and timer.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details:
07/30/2024
Replaced Mullen flipper and right ff door gasket
Door now closes and seals properly- may take 24-48 hours atleast to pull all the condensation out of ff section
We serviced a
Sasmsung Refrigerator
Near Rochester, NY 14624
JK
Job Details:
07/30/2024
customer said when he called FZ was at 37? but had started dropping and was at 24? when i got there. when i looked in freezer i noticed frost on the ceiling and the drawers which shows the FZ door might not have been sealed all the way and hot air was getting in. i put in service mode and there were no errors and the fans/compressor was working.
customer is going to keep an eye on it and knows the service call is good for 90 days
We serviced a
Whirlpool Dryer
Near Rochester, NY 14624
JK
Job Details:
07/30/2024
Heating element bad along with main PCB, Customer will replace unit.
We serviced a
LG Stove
Near Scottsville, NY 14546
JK
Job Details:
07/30/2024
Bake igniter bad, replaced ran and tested all and all is getting to temperature.
We serviced a
Maytag Dryer
Near Fairport, NY 14450
Tina
Job Details:
07/30/2024
Dryer thermostat blown tested all others and all are good replaced thermostat ran and tested all is heating and running good, adviced customer to clean vent she is replacing the vent this week. Also adviced customer if vents not cleaned or replaced there will be no warranty provided.
We serviced a
Samsung Stove
Near Victor, NY 14564
Derek
Job Details:
07/30/2024
I replaced the bake igniter. I ran and tested it it?s working great.
We serviced a
GE Microwave
Near Rochester, NY 14612
Jose R
Job Details:
07/30/2024
Replaced microwave and put in a new one ran unit and made sure it was operating with in specs complete
We serviced a
Kenmore Microwave
Near Webster, NY 14580
Chris
Job Details:
07/30/2024
Replaced tt motor and unit now rotates
Support ring rollers may be alittle worn but unit is functional
Tt support and ring are NLA unable to repair farther
We serviced a
LG Dryer
Near Ontario, NY 14519
Chris
Job Details:
07/30/2024
Small lint built up around burner tube that burnt at one point - appears to be due to dryer being pushed too far back an kinking vent - vacuumed dryer and see no damage , recommend customer leave unit approx 12? from wall at rear of unit . Checked main PCB and see no signs of damage see attached
We serviced a
KEnmore Dryer
Near Penfield, NY 14526
Chris
Job Details:
07/29/2024
Replaced door switch / sensor and verified proper operation
We serviced a
frigidaire refrigerator
Near Rochester, NY 14609
Cristian
Job Details:
07/29/2024
When unit goes to defrost mode it was leaking down to the floor it was not going in to tray re attached drain pipe to tray now water should go in to tray and Evaporate .
We serviced a
lg refrigerator
Near Irondequoit, NY 14622
Jose R
Job Details:
07/29/2024
Replaced ice maker now u it is operating with in specs complete
We serviced a
Frigidaire Dishwasher
Near Rochester, NY 14609
Jose D
Job Details:
07/29/2024
The dishwasher has power, but will not go into a cycle. The display near the start button is damaged, the start button is unresponsive, and will not let me cancel the cycle. The dishwasher will need a new user interface assembly.
We serviced a
Maytag dryer
Near Penfield, NY 14526
Tina
Job Details:
07/29/2024
Gas dryer was not drying, I took back off and checked all components and the thermal fuse was bad so a new one was installed, a maintenance kit was installed and I vacuumed it 5e inside of the dryer. Dryer is not heating without issues.