Service History 43 - Register Appliance Service

We serviced a

samsung dishwasher

Near Rochester, NY 14612

Jose R

Job Details: 01/30/2023

Customers unit is not draining needs drain pump customer stated that the unit is still under warranty and is going to go through Samsung to get issue resolved

We serviced a

GE refrigerator

Near Rochester, NY 14618

Job Details: 01/30/2023

Will need a evap cover and drain kit to repair refrigerator.

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14618

Chris

Job Details: 01/30/2023

Installed new drain pump And checks ok Recommend running disposal before starting dishwasher to clear disposal

We serviced a

N/A Dryer

Near Webster, NY 14580

Chris

Job Details: 01/30/2023

Replaced maintenance kit and repaired section of venting

We serviced a

Samsung Microwave

Near Fairport, NY 14450

Tanner

Job Details: 01/30/2023

Replaced magnetron and diode. Tested unit and unit tested good. During repair front grill was damaged. Mounting screw stripped and will not drive into mounting nut, once parts received schedule return trip to fix those items.

We serviced a

Whirlpool washer

Near Rochester, NY 14609

Jose R

Job Details: 01/30/2023

Replaced shocks unit working with in spec complete

We serviced a

GE refrigerator

Near Rochester, NY 14616

Job Details: 01/30/2023

Refrigerator will need main PCB and start capacitor and overload. 01-30-23: Replaced main PCB and start capacitor ran and tested all is cooling and running good.

We serviced a

samsung oven

Near Farmington, NY 14425

Tanner

Job Details: 01/30/2023

Oven- complaint of unit not reading door open when it actually is. Light stays off and convection fan runs as if door is close. Unable to reproduce customer complaint. Tested continuity through door switch measuring 0 ohms resistance. Confirmed unit has a good ground testing at outlet. Fridge- complaint of no ice. Ice bucket is full on arrival. Measured 2 degrees in Ice Box. Measured 34 degrees in Fridge. Measured -5 in FZ. Unable to reproduce customer complaint.

We serviced a

samsung refrigerator

Near Farmington, NY 14425

Tanner

Job Details: 01/30/2023

Fridge- complaint of no ice. Ice bucket is full on arrival. Measured 2 degrees in Ice Box. Measured 34 degrees in Fridge. Measured -5 in FZ. Unable to reproduce customer complaint.

We serviced a

kenmore dryer

Near Fairport, NY 14450

Derek

Job Details: 01/30/2023

Cleaned the dryer out it was full of lint I replaced the burned up heater element. I also replaced the belt tensioner pulley it was almost completely locked up to the shaft.

We serviced a

MAYTAG Dryer

Near Penfield, NY 14526

Jose R

Job Details: 01/30/2023

Replaced idler and supporters and unit working with in specs complete

We serviced a

Kenmore refrigerator

Near West Henrietta, NY 14586

Job Details: 01/30/2023

Will need more parts than refrigerator is not worth repair recommend replacement.

We serviced a

Samsung oven

Near Pittsford, NY 14534

Derek

Job Details: 01/30/2023

Replaced the bake igniter and tested the bake is working now.

We serviced a

Bosch dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 01/30/2023

Replaced the drain pump it was making a grinding noise and no water draining.

We serviced a

GE dishwasher

Near Fairport, NY 14450

Chris

Job Details: 01/30/2023

Replaced diverter assy w software update and checks ok

We serviced a

Whirlpool washer

Near Penfield, NY 14526

Derek

Job Details: 01/30/2023

I also found the code for stuck button. I did the ui test mode and it seems to be fine. I also ran a quick wash and it seemed to be workin fine. I did a couple circuit tests for voltage and that was fine too. Customer may need a new board if it continues.

We serviced a

MAYTAG Dryer

Near Rochester, NY 14618

Chris

Job Details: 01/30/2023

Replaced valve coils and appears ok

We serviced a

maytag dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 01/30/2023

Installed a maintenance kit the dryer was very loud and making bad noises. Replaced the moving parts from the kit and the dryer sounds good.

We serviced a

GE Stove

Near Pittsford, NY 14534

Tanner

Job Details: 01/30/2023

Connected gas range to gas utility. Tested unit and unit tested good.

We serviced a

frigidaire range

Near Rochester, NY 14626

Job Details: 01/27/2023

Gas valves binding due to ball bearings in Valve Ignition harness clips broken and won't allow proper alignment for Ignition will need the following parts to correct issues. Gas valve: 5304506550 Gas Valve: 5304506548 (x2) Gas Valve: 5304506547 Gas Valve: 5304506549 Ignition harness: 5304528828

We serviced a

Whirlpool Oven

Near Webster, NY 14580

Chris

Job Details: 01/27/2023

Replaced oven door lock and microwave interlock Still needed HV parts Replaced microwave HV parts as well and test ok

We serviced a

Bosch dishwasher

Near Webster, NY 14580

Derek

Job Details: 01/27/2023

00631200 Drain pump 00611323 Water sensor Dishwasher will randomly not fully drain and throws e24 code. The dishwasher is spotless there is nothing obstructing the filters.

We serviced a

Kenmore dishwasher

Near Scottsville, NY 14546

Job Details: 01/27/2023

Dishwasher will need a sump assembly due to seals leaking part is NLA.

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14624

Job Details: 01/27/2023

Refrigerator needed reboot, rebooted all temps are dropping instructed customer to monitor temperatures and call if needed.

We serviced a

Whirlpool washer

Near Rochester, NY 14612

Cristian

Job Details: 01/27/2023

Replace door gasket

We serviced a

Kenmore Dryer

Near Rochester, NY 14607

Cristian

Job Details: 01/27/2023

This machine is really bad shape vent issue,outlet issue not getting 240 Parts inside are broken washer nob broken will recommend getting new unit

We serviced a

Samsung Dryer

Near Rochester, NY 14607

Derek

Job Details: 01/27/2023

Needs a new belt tensioner this one is melted and had come apart.

We serviced a

GE washer

Near Hilton, NY 14468

Cristian

Job Details: 01/27/2023

Outer door #WH46X25524 $280 not available #WH02X20919 $41 not available #WH02X20920 $27 only part available

We serviced a

Samsung dishwasher

Near Rochester, NY 14617

Cristian

Job Details: 01/27/2023

Will recommend DD82-01436A but it?s not available

We serviced a

Samsung Dryer

Near Rochester, NY 14618

Derek

Job Details: 01/27/2023

Leaned the vent out.

We serviced a

frigidaire dishwasher

Near Walworth, NY 14568

Derek

Job Details: 01/27/2023

Acts like the board is bad 3 error codes.

We serviced a

Samsung refrigerator

Near Penfield, NY 14526

Cristian

Job Details: 01/27/2023

Replace icemaker

We serviced a

Whirlpool washer

Near Webster, NY 14580

Chris

Job Details: 01/27/2023

Replaced dispenser assy

We serviced a

MAYTAG washer

Near Fairport, NY 14450

Jose R

Job Details: 01/27/2023

Customer had a leak coming from bottom right corner hose was slightly off went ahead and re adjusted hose unit working with In spec

We serviced a

Whirlpool Dryer

Near Rochester, NY 14609

Jose R

Job Details: 01/27/2023

Cleaned out the dryer plus the vent and also made sure that the customer filter inside her washer is clean everything working with in specs complete

We serviced a

samsung refrigerator

Near Fairport, NY 14450

Chris

Job Details: 01/27/2023

Cleared ice build up in ff evap and installed upgraded drain , fan assembly and evap sensor

We serviced a

Kenmore Dryer

Near Rochester, NY 14609

Jose R

Job Details: 01/27/2023

Customer unit was not spinning customer had a bad idler went ahead and replaced The dryer repair kit

We serviced a

kenmore refrigerator

Near Fairport, NY 14450

Chris

Job Details: 01/27/2023

Replaced suspension rods on Samsung washer , unable to locate any other problems and tests ok If unit has future off balance issues would appear to be due to loading (see owners manual) Refrigerator has faulty saddle valve and is restricted water flow , needs plumber

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/27/2023

Replaced board and updated icemaker parts See notes !

We serviced a

frigidaire Washer

Near Churchville, NY 14428

Job Details: 01/27/2023

Ran Icemaker and melted ice all is smelling normal can smell nothing in refrigerator or freezer out of normal smells, washer will need a new gearcase, belt, washer tub ring that NLA and suspension rod and support assemblies, would not be cost affective to repair suggest replacing machine.

We serviced a

samsung dryer

Near Hilton, NY 14468

Job Details: 01/26/2023

Baffle was loose and was allowing debri buildup under causing to be out of ballance, cleared debri tightened baffle ran and tested all is running smooth.

We serviced a

Kitchen Aid refrigerator

Near Fairport, NY 14450

Cristian

Job Details: 01/26/2023

Will need left and right rail

We serviced a

Whirlpool dishwasher

Near Penfield, NY 14526

Cristian

Job Details: 01/26/2023

If still leak will recommend door seal

We serviced a

Whirlpool Washer

Near Irondequoit, NY 14617

Job Details: 01/26/2023

Ran machine through numerous service mode cycles and all is running good, only error code is out of balance code F0E5 due to over loading of machine.

We serviced a

MAYTAG washer

Near Rochester, NY 14624

Cristian

Job Details: 01/26/2023

Replace agitator

We serviced a

Frigidaire refrigerator

Near Webster, NY 14580

Cristian

Job Details: 01/26/2023

Replace fan motor and defrost

We serviced a

Frigidaire Refrigerator

Near Victor, NY 14564

Cristian

Job Details: 01/26/2023

Customer will need a compressor Job done

We serviced a

Kenmore washer

Near Irondequoit, NY 14609

Jose R

Job Details: 01/26/2023

Customer stated that the unit would not go into a spin mode went ahead and ran a overall diagnostic unit pass. Recalibrated the unit and also check for repot codes and everything pass and unit working with in specs

We serviced a

Electrolux Dryer

Near Rochester, NY 14612

Jose R

Job Details: 01/26/2023

Customer unit was not heating up went and diagnosed unit and found out the the blower motor is not spinning .need blower motor

We serviced a

Kenmore Dryer

Near Spencerport, NY 14559

Job Details: 01/26/2023

Wheel kit bad replaced along with 2 additional wheels for a 6 wheel kit, vacuumed inside and all is running good and clean.

We serviced a

electrolux dryer

Near Ontario, NY 14519

Chris

Job Details: 01/26/2023

Needs atleast blower and motor part on back order no guarantees on when part will come in Estimate approx 459 plus tax due No repair at this time

We serviced a

Frigidaire Stove

Near Rochester, NY 14625

Chris

Job Details: 01/26/2023

Replaced ignition harness for cooktop and checks ok

We serviced a

kitchen aid dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 01/26/2023

Repaired the broken wire to he wash motor. I had to pull the dishwasher out to get to it. I used a butt connector to repair it. Ran and tested the dishwasher it?s working good

We serviced a

Kenmore refrigerator

Near Williamson, NY 14589

Chris

Job Details: 01/26/2023

Has cracked plastic water supply line Recommend copper 1/4 ? icemaker supply but unable to connect to how current plumbing is configured in crawlspace Needs plumber Shut off 2 ball valves to get icemaker supply to stop leaking but appears they are on same supply as sink and possibly dishwasher

We serviced a

Kenmore oven

Near Penfield, NY 14526

Jose R

Job Details: 01/26/2023

Customer bake portion was not igniting unit not providing proper amps went ahead and replaced igniter

We serviced a

kitchen aid washer

Near Penfield, NY 14526

Derek

Job Details: 01/26/2023

Installed a new warrant gear box assy. The one was less than a year old and it was locked up. It had been leaking oil here were signs of it under the machine. Ran and tested the wash and spin cycles to make sure it was working good.

We serviced a

Kenmore Stove

Near Fairport, NY 14450

Chris

Job Details: 01/26/2023

Installed customer supplied front right triple element and unit checks ok

We serviced a

Amana washer

Near Penfield, NY 14526

Chris

Job Details: 01/26/2023

Needs gearbox Estimate approx 485 plus tax No repair at this time

We serviced a

MAYTAG Dryer

Near Fairport, NY 14450

Derek

Job Details: 01/26/2023

Installed a maintenance kit in the dryer the idler was broken off and the roller were loud.

We serviced a

LG washer

Near Irondequoit, NY 14609

Cristian

Job Details: 01/25/2023

Will need water valve

We serviced a

Speed Queen washer

Near Rochester, NY 14617

Jose R

Job Details: 01/25/2023

Replaced lid lock ran cycle multiple times unit working with in specs complete

We serviced a

GE washer

Near Rochester, NY 14607

Tanner

Job Details: 01/25/2023

Installed new drain pump. Tested unit and unit tested good. Payment of $57.12 made via Venmo and entered as cash.

We serviced a

Kenmore refrigerator

Near Fairport, NY 14450

Chris

Job Details: 01/25/2023

Unit to temp apon arrival No frost build up in freezer Passes all diag modes and no error codes Turned ice maker off as bucket was extremely over full If unit runs ok with ice maker off , possible ice maker issue

We serviced a

Samsung oven

Near Rochester, NY 14606

Jose R

Job Details: 01/25/2023

Customer oven was taking to long to hit temp during the pre heat. Igniter was not providing proper amps replaced igniter complete

We serviced a

samsung dishwasher

Near Rochester, NY 14624

Cristian

Job Details: 01/25/2023

Dispenser not opening will recommend Dispenser DD59-01003A Control board DD92-00059G

We serviced a

Amana Dryer

Near Penfield, NY 14526

Tanner

Job Details: 01/25/2023

Complaint of intermittent no operation of dryer and burning smell. Found dryer cord burnt at outlet. Replaced dryer cord. Customer seeking electrician to change outlet. Stove is under 1 year manufacture warranty and customer will reach manufacturer for warranty service.

We serviced a

Whirlpool Washer

Near Fairport, NY 14450

Jose R

Job Details: 01/25/2023

Customer has a bad bearing and hub causing oil to spread all on her floor Customer will explore her options on getting a new one or giving a call back to see if she wants the repair

We serviced a

SAMSUNG dishwasher

Near Rochester, NY 14620

Cristian

Job Details: 01/25/2023

Unit pass diagnostic no error codes top filter have a little rip will recommend replace filter can?t find the part number for it Model#dw80r5061US/AA 00 Serial #B091G8DN705903N

We serviced a

frigidaire refrigerator

Near Brighton, NY 14620

Tanner

Job Details: 01/25/2023

Complaint of flashing LED and no lights. LED light is indicating open door. Tested magnetic Reed switch from ACU by actuating the door and Reed switch testing good. With door open measured J2 to J7 and found no voltage going to the cabinet bulb even though voltage should be present when door is open. ACU incorrectly reading door switch circuit as it beeps when door is closed and taking incorrect action of not turning on light though it reads as door open. Needs new ACU. Customer reaching manufacturer for assistance since cost of repair vs age of appliance. If no factory support offered customer will call back to order part/service.

We serviced a

speedqueen Washer

Near Honeoye Falls, NY 14472

Derek

Job Details: 01/25/2023

I cut a section of the dryer hose off it had a split in it and was blowing long out all over the floor.the washer was leaking water when it would get really full of water the tub would shit forward and the water was spraying out aroumd the tub rim and leaking on the floor. Also waster spraying out of the drain tube it?s not sealed off on the vent. Could use a 90: degree extension to fix. Drain leak.

We serviced a

bosch Dishwasher

Model SHE68T52UC

Near Rochester, NY 14616

Jose R

Job Details: 01/25/2023

Customers door spring was broken off went ahead and replaced both the left side and right side hinge unit working with in specs complete

We serviced a

Amana dishwasher

Near Fairport, NY 14450

Chris

Job Details: 01/25/2023

Found water supply valve turned off Turned on and unit now fills

We serviced a

GE refrigerator

Near Rochester, NY 14626

Jose R

Job Details: 01/25/2023

Refrigerator evap cover was replaced due to broken foam also added temp sensor to prevent unit from freezing over ,replaced drain kit and extended the defrost cycle all is draining good. Unit working with in specs

We serviced a

Whirlpool Washer

Near Fairport, NY 14450

Derek

Job Details: 01/25/2023

Needs a new motor he bearing is loose and the coupler isn?t aligning.

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/25/2023

Replaced icemaker and ice auger/fan assembly

We serviced a

LG washer

Near Fairport, NY 14450

Derek

Job Details: 01/25/2023

Needs a new drain pump not always draining the water out properly

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/25/2023

Replaced refrigerator damper and sensor assy as well as interface all diag test pass and check ok in service menu Unit to temp apon arrival again will not be able to repair farther and may need factory service if customer continues to have intermittent issues

We serviced a

GE Refrigerator

Near Rochester, NY 14618

Chris

Job Details: 01/25/2023

Cleared drain again , no blockage inside - Due to this becoming a more frequent and reoccurring issue appears insulation in liner is getting saturated or weak The insulation is not replaceable or serviceable Can try adding auxiliary aftermarket heater as last resort and will be unable to repair farther if problem comes back Estimate approx 165 plus tax to install

We serviced a

samsung dishwasher

Near Rochester, NY 14612

Cristian

Job Details: 01/25/2023

Customer issue door don?t open all the time vent fan works fine will recommend Door switch DD97-00256A Main pcb DD97-00498D I only need board not the full assembly can?t find only board Model# DW80R9950US/AA Serial # 0G38DAMA00446j

We serviced a

Dryer Whirlpool

Near Pittsford, NY 14534

Tanner

Job Details: 01/24/2023

Installed new bearing. Tested unit and unit tested good.

We serviced a

Whirlpool washer

Near Webster, NY 14580

Chris

Job Details: 01/24/2023

Has door lock error By tech sheet says to replace ACU Part on back order

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Tanner

Job Details: 01/24/2023

Complaint of no spin/continuous spin. Following stored errors: F3E1 water level error F8E3 overflow condition Ran auto diagnostic cycle. Suds is present in machine. Water level errors can be attributed to sudsing. Unit passes test 6 for water level circuit. Drain pump runs effectively. Open service pointer on this unit regarding long end of spin cycle. Ran clean washer cycle with affresh to rule out oversuds. If issue persists needs ACU with updated logic. Bettybattaglia7@gmail

We serviced a

GE Dryer

Near Rochester, NY 14604

Job Details: 01/24/2023

Replaced motor in 414 ran and tested all functions and all is quiet and running good. Washer 1: Drain pump bad replaced all is draining good. Washer 2: RPS sensor bad replaced ran and tested all and all is running good. Washer 3: Drain hose leaking replaced ran and tested for leaks all is running good. Washer 4: RPS sensor bad changed ran and tested all is working good. Washer 5: Drain pump bad changed and needs drain cleared will complete on next visit.

We serviced a

GE stove

Near Rochester, NY 14604

Jose R

Job Details: 01/24/2023

Customer front right heating element was not heating up Element working with in spec customer has a bad infinite switch which needs to be replaced to resolve issue Which can not be found

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14609

Tanner

Job Details: 01/24/2023

Complaint of no water. Checked water flow at valve and water flow out of water solenoid is weak. Replaced triple valve. Frozen water line due to low water pressure. Defrosted water line. Tested unit and unit tested good.

We serviced a

Frigidaire Stove

Near Penfield, NY 14526

Jose R

Job Details: 01/24/2023

Customer complaint was with the front right burner taking to long to ignite cleaned out the orifices and unit working with in spec Customer also had a dishwasher which the gasket on the soap dispenser came out went ahead and fix gasket unit working with in specs complete

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14618

Chris

Job Details: 01/24/2023

Re installed shut off arm If problem returns recommend new ice maker est approx 240 plus tax due

We serviced a

Whirlpool washer

Near Rochester, NY 14607

Tanner

Job Details: 01/24/2023

Complaint of no drain, ran auto diagnostics. Pump runs but does not produce. Cleaned out 3 bra pads in sump. Waived service fee due to proximity of last service. Customer advised to use garment bags for delicate and small garments.

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14612

Job Details: 01/24/2023

Defrost drain clogged cleared and all is ice free and draining good.

We serviced a

Kitchen aid dishwasher

Near Rochester, NY 14618

Derek

Job Details: 01/24/2023

Ream diagnosis cleared the codes. Ran diagnostic cycle and made sure he heater was reset and working. It tested fine and is getting hot now.

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Chris

Job Details: 01/24/2023

Replaced door cable / link kit and checks ok

We serviced a

MAYTAG oven

Near Fairport, NY 14450

Jose R

Job Details: 01/24/2023

heating element was burnt out and also didn?t have continuity replaced heating element and ran unit customer unit working with in spec complete

We serviced a

Kitchen aid dishwasher

Near Rochester, NY 14609

Derek

Job Details: 01/24/2023

Water filling up the dishwasher when not in use. I replaced the water inlet valve. Ran and tested it seems fine.

We serviced a

Electrolux Stove

Near Rochester, NY 14616

Job Details: 01/24/2023

Stovetop will need new R/F burner.

We serviced a

GE Dishwasher

Near Victor, NY 14564

Derek

Job Details: 01/24/2023

Did the software update because it was flashing a bad door sensor. Did the update and ran the dishwasher. It?s starting and running fine. All components sound good.

We serviced a

Amana washer

Near Rochester, NY 14618

Jose R

Job Details: 01/24/2023

top load washer making loud noise when in spin mode customer has a bad transmission which is not even available for us to order will be exploring options on getting a new unit

We serviced a

Amana refrigerator

Near Rochester, NY 14620

Cristian

Job Details: 01/24/2023

Condenser fan running but no compressor running I do have 120ac going to compressor I tried new start relay but yet compressor didn?t turn on will recommend a compressor replacement . Seal system issue

We serviced a

Samsung Microwave

Near Fairport, NY 14450

Tanner

Job Details: 01/24/2023

Magnetron Part#: OM75P-21-ESGN Complaint of no heat. Ran 30 second express cycle with cup of water. Water temperature remains the same. Amp clamped unit when in operation. Unit pulling 14.1 Amps and high pitched buzzing heard. Magnetron is has failed causing high amperage but not consistent current through diode. Needs new magnetron and diode. Customer working with Samsung for parts warranty. Magnetron is covered under 10 year parts warranty. Customer will call us with next steps based on feedback from Samsung.

We serviced a

MAYTAG washer

Near Pittsford, NY 14534

Jose R

Job Details: 01/24/2023

Customer hot water valve was broke causing water to run non stop went ahead replaced hot water valve ran unit no leaks and unit working with in specs complete

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Chris

Job Details: 01/24/2023

Appears unit needs control no repair at this Est approx 335 -340 plus tax due No repair

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