Service History 43 - Register Appliance Service

We serviced a

Whirlpool Refrigerator

Near Spencerport, NY 14559

Job Details: 09/17/2024

Refrigerator has no frost pattern with everything running, unit will need new sealed system and not economical to repair.

We serviced a

frigidaire refrigerator

Near Walworth, NY 14568

Chris

Job Details: 09/17/2024

Cleared frozen / plugged defrost drain - also cleared frozen water dispenser line inside of freezer door if water line freezes up again unit will need new door .

We serviced a

Whirlpool Dryer

Near Fairport, NY 14450

Tina

Job Details: 09/17/2024

Dryer will run for about 10 min then throw a E61 error code. I took apart and tested element and it had shorted and the reading on the thermistor was was way off so both those parts were needed. Customer bought dryer used for $300 and decided to decline repair due to it being 12 years old and the fix cost as much as they paid.

We serviced a

kenmore refrigerator

Near Rochester, NY 14625

Cristian

Job Details: 09/17/2024

Compressor fan is working and freezer fan is working the compressor is over 130 degrees this not normal I would get compressor check for possible low refrigerant causing to be extremely hot .

We serviced a

Frigidaire Freezer

Near Rochester, NY 14620

Job Details: 09/17/2024

Main defrost relay bad on control and will need to be replaced.

We serviced a

Dishwasher Bosch

Near Penfield, NY 14526

Tina

Job Details: 09/17/2024

installed circulation pump and then ran an express wash to make sure the error code didn?t come up due to it not showing till the end of the cycle. express wash finished without issues and without error code.

We serviced a

GE RANGE

Near Fairport, NY 14450

Cristian

Job Details: 09/17/2024

09/17/2024 02:36 pm by Cristian Ayala Stove - replace control board and temp sensor will have to come back and replace touch pad Washer - replace hose with 2 clamps no leaks

We serviced a

Whirlpool Dishwasher

Near Fairport, NY 14450

Jose R

Job Details: 09/17/2024

Cx paid for everything would need to come back and install wash arm

We serviced a

Frigidaire Dryer

Near Rochester, NY 14607

Chris

Job Details: 09/17/2024

Maytag gas dryer needs control kit to resolve f3e3 issue and also recommended door frame/ hinge assy Estimate approx 575-600 plus tax and shipping would be due on return if ordered - no repair at this time

We serviced a

GE Refrigerator

Near Penfield, NY 14526

Jose R

Job Details: 09/17/2024

Cx had a bad heater causing the unit not to go into a defrost mode went ahead and replaced heater now unit is operating with in specs complete

We serviced a

whirlpool dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 09/17/2024

The main seal at the motor is leaking at the tub. The parts are no longer available. This is an older Wp dishwasher 20-25 yrs old.

We serviced a

lg washer

Near Fairport, NY 14450

Derek

Job Details: 09/17/2024

Needs a drain pump for the washer there was all kinds of hair and cotton polyester pillow like material all waded up the he drain pump filter and the fan blades. The dish washer needs a ui she?s going to check with the land lord to see if hey pay for the repair. The garbage disposal is seized up. And needs replacing. UI pn# AGL75172632 ok to fix ui it?s on order 9/12/24 The user interface was replaced and I tested the dishwasher. It is working great now!

We serviced a

whirlpool washer

Near Spencerport, NY 14559

Job Details: 09/17/2024

Drain filter clogged with debri, removed all ran and tested all and all is draining and running good.

We serviced a

Samsung Refrigerator

Near Rochester, NY 14618

Jose R

Job Details: 09/17/2024

Cx fridge not cooling when diagnosing unit noticed it was all iced over would need evap cover temp sensor and drain kit

We serviced a

GE refrigerator

Near Rochester, NY 14618

Jose R

Job Details: 09/17/2024

Cx damper is not going into a open position allowing the cold air from the freezer to make its way to the fridge getting the voltage but not opening would need damper if wanting to go along with repair

We serviced a

GE WAsher

Near Irondequoit, NY 14609

Jose D

Job Details: 09/17/2024

The washer was on a drain & spin cycle on site. I ran a speed wash cycle to confirm that the washer is filling, agitating, draining and spinning. I informed the customer that I will leave the washer on a full wash setting, so all she has to do is push start.

We serviced a

whirlpool dryer

Near Webster, NY 14580

Chris

Job Details: 09/17/2024

Replaced belt and idler kit

We serviced a

Amana Dryer

Near Rochester, NY 14616

Jose D

Job Details: 09/17/2024

The dryer won't turn on onsite. The door switch is broken, therefore the dryer doesn't recognize that the door is closed. The dryer will need a new door switch. The venting is also damaged, and would recommend replacing.

We serviced a

Lg Dishwasher

Near Rochester, NY 14625

Tina

Job Details: 09/16/2024

Dishwasher was getting an H20 error code which is a water pressure issue. I I hooked up smart HQ and everything was working without issues so I took off the pressure sensor and it was super dirty which will cause that error code. I installed a new one and dishwasher is working without issues.

We serviced a

MAytag Dryer

Near Brockport, NY 14420

Job Details: 09/16/2024

Will need main PCB motor relay on board is bad.

We serviced a

samsung dryer

Near Rochester, NY 14607

Job Details: 09/16/2024

Drilled old lock boc replaced with new that has key all is working good.

We serviced a

samsung dryer

Near Rochester, NY 14607

Job Details: 09/16/2024

Installed a 90? and reattached vent that's in good shape.

We serviced a

Whirlpool Washer

Near Rochester, NY 14618

Cristian

Job Details: 09/16/2024

Recommend to replace control board

We serviced a

Maytag Dyrer

Near Pittsford, NY 14534

Jose R

Job Details: 09/16/2024

Cz unit would not go into a spin cycle when diagnosing unit noticed that the switch on the motor was bad went ahead and got it to turn on and off if it happens again would need motor

We serviced a

Kenmore Dryer

Near Fairport, NY 14450

Tina

Job Details: 09/16/2024

Customer stated there was black pieces in lint trap and a few piece on cloths once they were dried. I took dryer apart and felt is good, wheels were old so I installed a maintenance kit and took back of dryer off to clean of blower wheel and the housing. Let customer know it most likely came from washer which is about 12 years old. She is going to clean washer to see if it helps if not she is going to get a new one. 12? long vent cleaning done

We serviced a

kitchen aid dishwasher

Near Rochester, NY 14626

Cristian

Job Details: 09/16/2024

I didn?t get no leaks but if customer calls back will recommend door seal

We serviced a

kitchen aid dishwasher

Near Fairport, NY 14450

Tina

Job Details: 09/16/2024

Part broke off dispenser so a new one was installed and working.

We serviced a

frigidaire refrigerator

Near Rochester, NY 14612

Job Details: 09/16/2024

Refrigerator has a sealed system issue and will need to be replaced, no cooling on evaporator.

We serviced a

speed queen washer

Near Brighton, NY 14610

Cristian

Job Details: 09/16/2024

Will recommend replace the interface and board contact speed queen 1st to see if part are covered

We serviced a

Bosch Oven

Near Pittsford, NY 14534

Derek

Job Details: 09/16/2024

There is powering coming into the control board but the unti isn?t powering on. It needs a new front control panel. Hmc54151uc/03 Control panel and fuse going to be around $650 to fix going to talk to the wife.

We serviced a

Frigidaire Dishwasher

Near Webster, NY 14580

Chris

Job Details: 09/16/2024

Has faulty wash motor no repair at this time Approx 300.00 plus tax would be due on return of part was to be ordered

We serviced a

LG Dryer

Near Penfield, NY 14526

Derek

Job Details: 09/16/2024

Lint packed into blower fan. Restricting the air flow triggered the hi temp thermostat. Needs the 2 rear drum rollers. Needs a new igniter not glowing to ignite gas. It also tests out of spec.

We serviced a

Whirlpool dryer

Near Ontario, NY 14519

Chris

Job Details: 09/16/2024

Needs keypad / console but part is NLA so we are unable to repair

We serviced a

GE Dryer

Near Rochester, NY 14617

Jose D

Job Details: 09/16/2024

The dryer is having intermittent issues where it turn off by itself, and does not dry properly. The lint houseing and the blower wheel were clogged with lint. I removed all lint within the dryer. Advised that I would recommend a vent cleaning, since the dryer gives normal tempatures when the vent is off, and high temperatures when the vent is on. Recommended to call vent wizard, considering there venting situation.

We serviced a

frigidaire dishwasher

Near Rochester, NY 14616

Cristian

Job Details: 09/16/2024

If customer call back will need drain pump $98.87 #A00044324

We serviced a

ge washer

Near Rochester, NY 14625

Jose R

Job Details: 09/16/2024

Cx glad a bad gear case and will be exploring there options on a brand new unit complete

We serviced a

frigidaire oven

Near Rush, NY 14543

Derek

Job Details: 09/16/2024

It needs a new spark module and harness. To fix the oven it?s going to be around $400.00 to fix its an old oven and some of the parts are obsolete. It?s a gas oven and there?s no electric outlet for 220 voltage.an electrician would need to be hired to have 220 run to the kitchen to run an electric oven,

We serviced a

GE Refrigerator

Near Rochester, NY 14618

Cristian

Job Details: 09/16/2024

Seal system issue will recommend to get compressor check .

We serviced a

Bosch Washer

Near Webster, NY 14580

Chris

Job Details: 09/16/2024

Replaced drain pump assembly and verified proper drain

We serviced a

speedqueen dryer

Near Fairport, NY 14450

Jose R

Job Details: 09/16/2024

Replaced timer and wire harness now unit is operating with in specs complete

We serviced a

bosch dishwasher

Near Pittsford, NY 14534

Jose D

Job Details: 09/16/2024

Customer stated that the dishwasher will stop after 15 minutes, and the sanitize led light will blink, which usually indicate in adequate water temperature, or a blockage somewhere. I informed the customer to run the hot water before using the dishwasher to ensure it's initially getting hot water. The drain hose connecting to the garbage disposal had some debris and items that were restricting the draining process. Cleaned and removed all debri. Informed the customer to call back if the issue happens again.

We serviced a

Frigidaire Refrigerator

Near Rochester, NY 14622

Cristian

Job Details: 09/16/2024

Replace Icemaker and fill tube tests unit working normal now

We serviced a

whirlpool oven

Near Rochester, NY 14624

Job Details: 09/16/2024

Main control bake relay bad and sticking on causing oven to over heat, will need main board.

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14612

Jose R

Job Details: 09/16/2024

Replaced defrost thermostat now unit is operating with in specs complete

We serviced a

whirlpool dryer

Near Rochester, NY 14626

Cristian

Job Details: 09/16/2024

Replace maintenance kit for customer tested unit working normal now

We serviced a

frigidaire refrigerator

Near Ontario, NY 14519

Chris

Job Details: 09/16/2024

Replaced icemaker splash upgrade kit - verified fill and checks ok

We serviced a

Whirlpool Washer

Near Rochester, NY 14610

Jose D

Job Details: 09/16/2024

The gearcase is leaking oil into the tub. The gearcase is faulty and will need to be replaced. .

We serviced a

Smasung Dreyr

Near Rochester, NY 14618

Jose D

Job Details: 09/16/2024

Lint build up on the blower wheel was causeing the dryer to vibrate aggressively. I removed and cleaned all the lint within the wheel and dryer. The dryer no longer vibrates aggressively, and is now working properly.

We serviced a

Kenmore Refrigerator

Near Rochester, NY 14621

Jose R

Job Details: 09/16/2024

Cx has a partial frost pattern indicating they have a bad compressor cx will need to start exploring there options on a brand new unit complete

We serviced a

Frigidaire Dishwasher

Near Penfield, NY 14526

Chris

Job Details: 09/16/2024

Water was splashing out of right side of door - installed splash kit and was unable to get unit to leak farther- Hinges and inner door panel may have slight warp and would recommend replacing if customer has more issues

We serviced a

LG Refrigerator

Near Rochester, NY 14610

Cristian

Job Details: 09/16/2024

Seal system issue low on refrigerant will have to call LG for this repair

We serviced a

Maytag Dryer

Near Farmington, NY 14425

Derek

Job Details: 09/13/2024

Part is nla he?s already got one coming from Amazon he has it on order and I?m going to head over Friday pm to install. Installed tested and it works good.

We serviced a

Speedqueen Washer

Near Pittsford, NY 14534

Tina

Job Details: 09/13/2024

water is leaking into deli drawer and freezing so i took evap cover off and made sure the drain was u clogged and installed a new drain kit. a new evaporator cover assembly was also installed. customer stated that sometimes things in the freezer seem soft but it?s working right now and everything is frozen solid. customer called samsung about ice maker and they are sending someone out because it?s covered under the extended ice maker warranty

We serviced a

Samsung Oven

Near Webster, NY 14580

Chris

Job Details: 09/13/2024

Replaced oven bake igniter and verified proper operation

We serviced a

ge gas dryer

Near Rochester, NY 14613

Jose R

Job Details: 09/13/2024

Went ahead and installed dryer had to add a connector and add a addition gas line unit is operating with in specs complete

We serviced a

Samsung washer -

Near Pittsford, NY 14534

Derek

Job Details: 09/13/2024

Needs new upgraded shocks.not going to fix going to look at new machines.

We serviced a

Kenmore dryer

Near Penfield, NY 14526

Tina

Job Details: 09/13/2024

drain pump was not working and would just hum when trying to drain. a new one was installed and washer is draining without issues.

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14615

Job Details: 09/13/2024

Icemaker and icemaker fan bad and both will need to be replaced.

We serviced a

LG Washer

Near Irondequoit, NY 14617

Jose R

Job Details: 09/13/2024

Cx unit seems to be leaking from the cold and hot water valve cx will try to fix it and if needing our service will give us a call to do the repair

We serviced a

GE Washer

Near Penfield, NY 14526

Tina

Job Details: 09/13/2024

Speed sensor isn?t reading in smart HQ so a new one is needed also going to do a vent cleaning when I return installed speed sensor and washer is now working without any issues

We serviced a

Samsung Washer

Near Rochester, NY 14623

Job Details: 09/13/2024

Basket bearings bad and not cost affective to repair.

We serviced a

whirlpool dryer

Near Hilton, NY 14468

Jose R

Job Details: 09/13/2024

Cx unit was making a squeaking noise went ahead and replaced maintenance kit now unit is operating with in specs complete

We serviced a

maytag dishwasher

Near Pittsford, NY 14534

Job Details: 09/13/2024

Ran dishwasher through multiple fill, run and drain cycles and can find no leaks in filling or draining only leak is door seal leak on Right side will need new door seal to correct issue. 09-13-24: Replaced door seal ran and tested for leaks all is leak free and running good.

We serviced a

Smausng Dryer

Near Greece, NY 14612

Jose R

Job Details: 09/13/2024

Educated cx to get in contact with an electrician to make sure that the breaker and the outlet is fine cx is still under the one year warranty and will recommend to get in contact with Samsung complete

We serviced a

WQhirlpool Refrigerator

Near Rochester, NY 14616

Cristian

Job Details: 09/13/2024

Replace control board and fan under warranty. Everything is working normal wait 24 hours for proper cooling.

We serviced a

Whirlpool Oven

Near Rochester, NY 14626

Job Details: 09/13/2024

Ran oven up to 350? tested temps sensor at 350 ohms at 1650 ran oven up to 425 on reading was 1843 ran oven up to 450 ohms reading was 1865 all is testing good igniter is at 3.2 amps and igniting the gas normal, all is checking good. Temps at all setting ar +-15? high and low before recycling.

We serviced a

Samsung Washer

Near Honeoye Falls, NY 14472

Derek

Job Details: 09/13/2024

Needs mems sensor and the wiring harness. Not worth fixing.

We serviced a

Frigidaire Refrigerator

Near Hilton, NY 14468

Cristian

Job Details: 09/13/2024

Replace icemaker, fill cover and freezer lightbulb tested unit. Everything?s working normal no leaks.

We serviced a

lg dryer

Near Fairport, NY 14450

Jose D

Job Details: 09/13/2024

The dryer is not getting the correct 240 voltage. Informed the customer that they will need to call an electrician.

We serviced a

Frigidaire Microwave

Near Webster, NY 14580

Chris

Job Details: 09/13/2024

Replaced interlock assemblies and unit appears to be operational

We serviced a

ge refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 09/13/2024

Customer Going to think about the repair on the fridge if noise happens again

We serviced a

Whirlpool Dishwasher

Near Penfield, NY 14526

Jose D

Job Details: 09/13/2024

Noticed on site that there was water in the water sensor tray. I removed the water and dried all components. I leveled the dishwasher so that the water isn't favoring the front of the door. I ran a wash cycle and did not see any signs of a water leak. The customer also wanted the dryer vent cleaned. The vent is now cleared of any lint build up.

We serviced a

samsung refrigerator

Near Walworth, NY 14568

Chris

Job Details: 09/13/2024

Replaced ff damper motor assy and verified operation - unit does not appear to have any electrical issues as it draws approx 1.8-2.0 amps while cooling and approx 4 amps in defrost mode

We serviced a

Whirlpool Dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 09/13/2024

customer said that after she had unloaded dishwasher while later she notice a smell coming from it and when she opened it she went to take the lower rack out and burned her hand bet it was so hot. she noticed the lower spray arm had come apart and the bottom metal part was sitting on the heating element. a lower spray arm and element are needed but due to appliance being 15 years old customer is just going to get a new one.

We serviced a

Whirlpool Washer

Near Rochester, NY 14618

Job Details: 09/13/2024

Ran washer through service mode door lock error was present, unlocked manually ran machine through service mode and all is working good, door lock wire plug vibrated loose receipted and all is running good.

We serviced a

Maytag Refrigerator

Near Pittsford, NY 14534

Derek

Job Details: 09/13/2024

I ran and tested the ice maker it is not leaking at all. I took the door off and the bottom drawer. I noticed the drain hole was frozen over. I used my steamer to defrost the drain hole, and I cleaned out the hair slime and grime out of the drain tube. When the fridge defrosts it wasn?t draining and the water was leaking down the front and to the bottom of the freezer. I cleaned out all the ice in the bottom as well.

We serviced a

Maytag Refrigerator

Near Rochester, NY 14625

Cristian

Job Details: 09/13/2024

Replace touchpad for customer tested unit working normal wait 24 hours for proper cooling

We serviced a

GE Refrigerator

Near Rochester, NY 14620

Job Details: 09/13/2024

Defrost timer bad not going into defrost mode and will need to be replaced. Changed defrost timer ran and tested all is defrosting and running normal defrost ice in blower housing and all is blowing and cooling good.

We serviced a

LG Refrigerator

Near Ontario, NY 14519

Chris

Job Details: 09/13/2024

Unit appears to have sealed system issue - recommend factory service

We serviced a

kenmore dishwasher

Near Rochester, NY 14620

Jose R

Job Details: 09/13/2024

Customers complaints The unit was When diagnosing unit could not replicate any leaks when ahead and adjusted the wash blade if customer calls back would recommend bottom door seal

We serviced a

Kitchenaid Freezer

Near Pittsford, NY 14534

Derek

Job Details: 09/13/2024

Needs a new door gasket. I replaced the door gasket it was all cracked and not sealing. There was frost all over the food. I cleaned up most all the ice when I put it back together. Door looks to be sealing good now. Thank

We serviced a

kenmore stove

Near Penfield, NY 14526

Tina

Job Details: 09/13/2024

Bake was taking a long time to heat and igniter was only pulling 2.5 AMPS. I installed a new igniter and it?s pulling ver 3 amps now and is heating without issues.

We serviced a

Bosch Dishwasher

Near Fairport, NY 14450

Cristian

Job Details: 09/13/2024

Replace water valve tested unit working normal now

We serviced a

GE Dishwasher

Near Penfield, NY 14526

Jose D

Job Details: 09/13/2024

The dishwasher was leaning forward on site. I repositioned and leveled the dishwasher. Ran and tested, everything is working properly now.

We serviced a

frigidaire Stove

Near Webster, NY 14580

Chris

Job Details: 09/13/2024

Was able to get door to unlock- lock motor is very weak and will need to be replaced if problem persists- no farther repair at this time

We serviced a

maytag dryer

Near Webster, NY 14580

Tina

Job Details: 09/12/2024

Dryer made a squeaking noise while running so a maintenance kit was installed and the dryer was vacuumed out. Dryer is running without issues

We serviced a

LG Washer

Near Rochester, NY 14607

Jose R

Job Details: 09/12/2024

Cx unit had no where to drain they have a extra connector which is not recommended and the drain line is higher then the unit and is leaking and causing the water to back flow into the tub cx would need to get in contact with a carpenter or a plumber to put a sink so that the unit could drain properly complete

We serviced a

whirlpool oven

Near Rochester, NY 14617

Cristian

Job Details: 09/12/2024

Replace bake element tested unit working normal

We serviced a

Maytag Washer

Near Spencerport, NY 14559

Job Details: 09/12/2024

Hub bad and will need to be replaced, Replaced hub ran calibration mode and service mode all is running good.

We serviced a

Frig Refrigerator

Near Ontario, NY 14519

Chris

Job Details: 09/12/2024

Cleared ice build up in ice maker fill funnel - replaced updated water supply parts along with latest main pcb software- unit may take up to 24 hours to start proper ice production

We serviced a

Samsung Dryer

Near Rochester, NY 14620

Job Details: 09/12/2024

Dryer had clothing object wrapped around blower wheel causing motor to freeze, removed item from blower wheel ran and tested all and all is running and heating good.

We serviced a

lg refrigerator

Near Irondequoit, NY 14609

Chris

Job Details: 09/12/2024

Replaced evap fan motor assy on refrigerator and unit tests ok Also replaced complete spark ignition setup on range - tests ok as well

We serviced a

maytag washer

Near Webster, NY 14580

Cristian

Job Details: 09/12/2024

Replace control board and did a software update. Everything's working normal.

We serviced a

Frigidaire Dryer

Near Rochester, NY 14616

Jose R

Job Details: 09/12/2024

Replaced vent to flexible vent and gave it enough slack to where they can pull it out and it won?t disconnect unit is operating with in specs complete

We serviced a

frigidaire refrigerator

Near Webster, NY 14580

Tina

Job Details: 09/12/2024

Plastic part inside ice bucket broke so a new ice bucket is being ordered and will be dropped off on Tuesday for customer to install

We serviced a

frigidaire refrigerator

Near Rush, NY 14543

Jose R

Job Details: 09/12/2024

Replaced control panel and defrost thermostat and unit is now operating with in specs complete

We serviced a

Whirlpool Oven

Near Rochester, NY 14626

Job Details: 09/12/2024

Bake igniter bad replaced ran and tested all is working good.

We serviced a

samsung microwave

Near Pittsford, NY 14534

Derek

Job Details: 09/12/2024

Unit has an se error code according to Samsung it?s a stuck key or the control panel is not communicating with the main control board.

We serviced a

Whirlpool Washer

Near Canandaigua, NY 14424

Derek

Job Details: 09/12/2024

Need water valve doing the same thing as last time it?s over flowing the dispensers on the top of the washer. Replaced the water valve and it?s working good now.

We serviced a

Samsung Dryer

Near Irondequoit, NY 14617

Jose R

Job Details: 09/12/2024

Replaced maintenance kit and cleaned inside of dryer and educated customer on load size unit operating with in specs complete

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