Service History 45 - Register Appliance Service

We serviced a

Kitchenaid Dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 01/19/2024

Needs upper spray arm. Heater had tripped and has been reset. All is working now

We serviced a

Kenmore Refrigerator

Near Brighton, NY 14610

Derek

Job Details: 01/19/2024

Going back tomo to finish. The ice is 3? thick in spots in the freezer. Shes going to let it thaw out with the door open over night. I replaced the defrost timer. It didn?t seem to be defrosting the freezer.

We serviced a

Whirlpool Refrigerator

Near Palmyra, NY 14522

Derek

Job Details: 01/19/2024

I replaced the LEDs in the unit.

We serviced a

LG Dryer

Near Webster, NY 14580

Chris

Job Details: 01/18/2024

Replaced maintenance repair kit and checks ok

We serviced a

Whirlpool Washer

Near Rochester, NY 14605

Jose D

Job Details: 01/18/2024

Washer needs new suspension rods. The tub is very bouncy. Customer will weigh out there options and call back if they want to go through with the repair.

We serviced a

GE WASHER

Near Spencerport, NY 14559

Job Details: 01/18/2024

Personality was not saved in machine, related it ran and tested through diagnostics and all is running good.

We serviced a

Maytag Washer adn dryer

Near Rochester, NY 14626

Cristian

Job Details: 01/18/2024

Dryer - will recommend getting new one Washer - will recommend reduce soap unit pass test mode and no recent error codes.

We serviced a

Hotpoint Refrigerator

Near Rochester, NY 14619

Cristian

Job Details: 01/18/2024

If customer calls back for repair will need Defrost thermostat And Damper

We serviced a

Maytag Dishwasher

Near Irondequoit, NY 14609

Chris

Job Details: 01/18/2024

Needs drain hose but unable to locate parts For this brand - found on Sears but it says all parts are NLA Have to call LL FOR CREDIT CARD no payment present with tenet

We serviced a

Jenn air range

Near Walworth, NY 14568

Chris

Job Details: 01/18/2024

Dropped off knobs to customer while in area

We serviced a

kitchenaid dishwasher

Near Webster, NY 14580

Derek

Job Details: 01/18/2024

Needs the main board replaced it?s burned up where the heater wires come out to the heater element. Paid the service cal, the remainder would be $350.00 Board# W10866116

We serviced a

Frigidaire Microwave

Near Rochester, NY 14606

Job Details: 01/18/2024

Door spring holder broken reattached to alternate location for temp fix, if problem returns will need a new door.

We serviced a

Whirlpool Dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 01/18/2024

Customers said there was a loud noise when they use it, ran a diagnostic and there were no error code and it went thru all cycles but during drain it made a weird noise so I took the drain pump off and a tooth pick was stuck in it. Also cleaned out the end of the hose and the garbage disposal port. Dishwasher is working without issues.

We serviced a

Samsung Dishwasher

Near Rochester, NY 14613

Cristian

Job Details: 01/18/2024

Auto was flashing this is a water valve issue the water was not turned on causing this error code turn water back on ran unit for 20 minutes working normal now.

We serviced a

LG Washer

Near Penfield, NY 14526

Chris

Job Details: 01/18/2024

Removed sheet and appears ok

We serviced a

Whirlpool Dishwasher

Near Fairport, NY 14450

Tina

Job Details: 01/18/2024

Screw came loose on dishwasher handle, they were tightened and it?s on

We serviced a

Samsung Washer

Near Rochester, NY 14620

Tina

Job Details: 01/18/2024

Customer said washer wasn?t spinning, put into diagnostics mode and there were no error codes so I went thru all cycles and they all worked without issues. After I ran a complete rinse and spin option and it spun without problems.

We serviced a

amana refrigerator

Near Honeoye Falls, NY 14472

Tina

Job Details: 01/18/2024

This is a garage fridge and the freezer was at 47? FF was at 48?. Took of evap cover and there was not frost patter. Tested compressor and for a 0L reading. Let customer know the compressor was bad. Customer is going to get a new fridge.

We serviced a

GE Dryer

Near Rochester, NY 14606

Tina

Job Details: 01/18/2024

Dryer would not spin because belt was broken. A new belt was installed and dryer is working without issues.

We serviced a

Whirlpool Ice MAker

Near Webster, NY 14580

Chris

Job Details: 01/18/2024

Replaced ff section icemaker and now passes all tests in service mode May take up to 24 hours to properly start ice production

We serviced a

LG Washer

Near Scottsville, NY 14546

Jose D

Job Details: 01/18/2024

Standing water on site, and the washer will not drain. Cleaned the drain filter, and inspected the drain pump. The drain pump is damaged and will need to be replaced. I replaced the drain pump, ran and tested, the washer now drains and works properly.

We serviced a

Whirlpool Washer

Near Rush, NY 14543

Job Details: 01/18/2024

Spider gear bad and parts are NLA, customer will replace unit

We serviced a

Kitchen Aid Dishwasher

Near Spencerport, NY 14559

Job Details: 01/18/2024

Dishwasher motor frozen up and will need to be replaced suggest replacing machine due to age of machine and cost.

We serviced a

Speed Queen Washer

Near Walworth, NY 14568

Chris

Job Details: 01/18/2024

Removed sock from drain pump and unit now spins freely. Sent email invoice to LL Unit is on a gfi/afci breaker - we have had a lot of false breaker issues on modern appliances may want to start by replacing breaker if intermittent tripping persists

We serviced a

samsung dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 01/17/2024

Dishwasher is completely dead. I unplugged it and waiting a few min and plugged it back in to see if it would turn on and it wouldn?t. I hooked up my smart HQ and it would not read the board. Dishwasher needs UI, Main board and door harness. Customer said they will be getting a new appliance but part numbers will be in notes.

We serviced a

LG OVEN

Near Irondequoit, NY 14609

Job Details: 01/17/2024

Replaced relay control board under warranty, ran and tested all volts and amps all is within specifications of this machines schematics.

We serviced a

Whirlpool Oven

Near Penfield, NY 14526

Chris

Job Details: 01/17/2024

Unit working on todays visit again Quoted 330 plus tax for dsi and harness update Customer does not want to spend that much on broil and possibly some confusion on operation of unit .

We serviced a

kenmore dishwasher

Near Rochester, NY 14624

Jose D

Job Details: 01/17/2024

No power on site. The black hard wire power connection was loose. I reconnected the wire and now the dishwasher has power. Ran and tested the dishwasher, everything is now working properly.

We serviced a

GE Dishwasher

Near Penfield, NY 14526

Chris

Job Details: 01/17/2024

Cleaned filter trap and cleared as much debris as possible but unit still drains slower than it should. Contractor put new floor down over feet of dishwasher will be unable to pull unit to replace drain parts No repair at this time

We serviced a

Samsung Dryer

Near Irondequoit, NY 14622

Jose D

Job Details: 01/17/2024

The supporter wheels in the front are in bad shape. Both will need to be replaced. Fixed the issue with the maintenance kit, ran and tested, the dryer no longer makes the noise and works properly.

We serviced a

whirlpool dryer

Near Ontario, NY 14519

Chris

Job Details: 01/17/2024

Replaced heating element

We serviced a

Kenmore Washer

Near East Rochester, NY 14445

Jose D

Job Details: 01/17/2024

F7E5 error code shifter fault. F7E6 motor fault F5E1 lid switch faullt. The lid switch is working correctly. I Replaced the shift actuator and it did not fix the issue. I was able to visually see the washer turn off during the spin mode then turn back on, and then the washer would not finish the spin mode, and just continue to keep going back into the spin cycle continuously. The washer will need a new main board.

We serviced a

Samsung Refrigerator

Near Webster, NY 14580

Cristian

Job Details: 01/17/2024

No frost after running compressor more then 15 min will recommend getting a seal system done .

We serviced a

Sub Zero Refrigerator

Near Rochester, NY 14620

Job Details: 01/17/2024

Evap drain clogged cleared and tested all is draining good.

We serviced a

GE MICROWAVE

Near Penfield, NY 14526

Chris

Job Details: 01/17/2024

Appears fuse was tripped on filter board possibly due to recent wind storm and power issues Replaced fuse and unit tests ok

We serviced a

Kenmore Refrigerator

Near Churchville, NY 14428

Job Details: 01/17/2024

Evap fan burnt out replaced ran and tested all and all is running good.

We serviced a

Kenmore Stove

Near Walworth, NY 14568

Chris

Job Details: 01/17/2024

Dishwasher needs control and key No repair on dishwasher. Replaced front right infinite on range and tests ok

We serviced a

frigidaire refrigerator

Near Rochester, NY 14613

Cristian

Job Details: 01/17/2024

First fridge -Noise issue but I didn?t get no error code ran each component no issues or no noise will recommend take a video customer wants Cover meat pan and fridge Bin. Second fridge - customer wants bin also . Customer paid full first visit .

We serviced a

GE Oven

Near Fairport, NY 14450

Tina

Job Details: 01/17/2024

Customer stated oven wasn?t holding temp. Checked bake element and it had continuity then checked for voltage and it was getting 240 from board so I did highs and lows and the average temp was 352? Let customer know it was working correctly and it could be intermittent and that she has 90 days if the same issue happens again.

We serviced a

Lg Refrigerator

Near Rochester, NY 14625

Tina

Job Details: 01/17/2024

Installed board and hooked water line back up. Water is working and fridge has already dropped 10?

We serviced a

Lg oven

Near Henrietta, NY 14467

Job Details: 01/17/2024

Bake igniter max amps are 2.8 needing 3.4 or higher to ignite, replaced ran and tested all is running and heating good.

We serviced a

Samsung Refrigerator

Near East Rochester, NY 14445

Job Details: 01/17/2024

Replaced freezer Evap cover with fan ran and tested all and all is blowing and cooling good.

We serviced a

GE Washer

Near Rochester, NY 14620

Jose D

Job Details: 01/17/2024

Replaced the shocks. Ran and tested, the washer tub is warped, and is hitting the outer tub when in a high spin mode. The washer will need a new inner and outer tub.

We serviced a

Jenn-air Microwave

Near Webster, NY 14580

Chris

Job Details: 01/17/2024

Needs main PCB but part is NLA and we are unable to repair

We serviced a

Dacor Stove

Near Pittsford, NY 14534

Derek

Job Details: 01/17/2024

I replaced the customer supplied bake element. It also needed a new broiler igniter. Which we supplied. I ran and tested the unit and the oven is working good.

We serviced a

whirlpool dryer

Near Rochester, NY 14618

Tina

Job Details: 01/17/2024

Install new board but had to strip wires and put new spade on due to it melting once put back together dryer works without any issues and is heating great

We serviced a

Whirlpool Dryer

Near Fairport, NY 14450

Tina

Job Details: 01/17/2024

Customer needs a maintenance kit and part of the door latch is broken. He decided to get a new appliance since he is also having issues w the washer and they are over 10 years old.

We serviced a

SAMSUNG refrigerator

Near Rochester, NY 14617

Cristian

Job Details: 01/16/2024

Replace icemaker wait 24 hours for icemaker to make ice

We serviced a

Whirlpool washer

Near Rochester, NY 14625

Cristian

Job Details: 01/16/2024

Will recommend display #W11130339 $262.51 Board #W11130238 discontinued.

We serviced a

maytag dryer

Near Webster, NY 14580

Chris

Job Details: 01/16/2024

Replaced dryer maintenance kit and unit checks ok

We serviced a

GE Washer

Near Spencerport, NY 14559

Job Details: 01/16/2024

Installed new main board supplied by customer, ran and tested all and all is working good.

We serviced a

Lg Dryer

Near Rochester, NY 14617

Cristian

Job Details: 01/16/2024

Will recommend board #EBR31002614

We serviced a

samsung Washer

Near Rochester, NY 14604

Job Details: 01/16/2024

Ran washer through service mode all error codes are more than 300 days old no new codes, agitator drain holes clogged with debri allowing fabric softener to build up and smell cleaned all out instructed customer to run a cleaner in a few times.

We serviced a

maytag dryer

Near Webster, NY 14580

Chris

Job Details: 01/16/2024

Replaced rear bearing / support kit

We serviced a

MAytag Dryer

Near Rochester, NY 14618

Tina

Job Details: 01/16/2024

Fridge: customer decided to not get the parts and just keep it now she has it. Dryer needed a new thermal fuse and I also installed a maintenance kit.

We serviced a

Whirlpool Stove

Near Rochester, NY 14615

Cristian

Job Details: 01/16/2024

customer paid in full first visit will need to come back and replace power cord.

We serviced a

Whirlpool Washer

Near Penfield, NY 14526

Jose D

Job Details: 01/16/2024

Lid was locked on site. Did a hard reset on the washer to empty the water, and the washer gave an f5e3 error code. I Can here clicking noise coming from the lid lock, the noise went away when I manually pulled the lock out, and no longer showed the error code. The washer will need a new lid lock. I replaced the lid lock, ran and tested, the lid lock now works properly with no issues.

We serviced a

kitchenaid Dryer

Near Webster, NY 14580

Chris

Job Details: 01/16/2024

Needs timer but appears NLA and unable to repair

We serviced a

samsung Refrigerator

Near Rochester, NY 14624

Job Details: 01/16/2024

Installed new icemaker ran and tested every component of icemaker and refrigerator, every component test good or passes per service diagnostics, instructed customer to monitor and throw away first few dumpings of ice due to possible contamination.

We serviced a

ge Refrigerator

Near Rochester, NY 14620

Jose R

Job Details: 01/16/2024

Customers u it was not dispensing any water when diagnosing unit viewed that the water line was frozen over went ahead and steamed out the line now u it is operating with in specs complete

We serviced a

lg dryer

Near Williamson, NY 14589

Chris

Job Details: 01/16/2024

Replaced lg dryer maintenance kit and tests ok

We serviced a

lg microwave

Near West Henrietta, NY 14586

Job Details: 01/16/2024

Removed old microwave and installed new ran and tested all and all is working good.

We serviced a

samsung dryer

Near Penfield, NY 14526

Tina

Job Details: 01/16/2024

Dryer was not heating, tested all components the thermal fuse was blown. A new one was installed along with a maintenance kit. While I was there I cleaned out her filter and hoses in her front load washer. Dryer vent is on 2nd floor so was unable to clean

We serviced a

GE rANGE

Near Fairport, NY 14450

Tina

Job Details: 01/16/2024

Customer had a handy man install her bake element and every time she used it it would shut the oven completely off. When I took 5e back off I saw the connection to 5e element was bent and touching metal so when she went to use it it would short out and trip the breaker. I texted everything and all the parts are still good so I fixed the connector and tested bake and it?s working now without issues Also did a vent cleaning while there

We serviced a

GE STOVE

Near Fairport, NY 14450

Derek

Job Details: 01/16/2024

Needs far left burner switch. If the burner comes in on Monday then call and fix it it may have to be tues or wed repair

We serviced a

frigidaire dishwasher

Near Webster, NY 14580

Cristian

Job Details: 01/16/2024

Left and right hinges are pretty bad bent also the inner door that hold hinges is bent customer will think about it for repair Will need Left and right hinge and Inner door #

We serviced a

GE Dryer

Near North Chili, NY 14514

Jose R

Job Details: 01/16/2024

Customers knob broke off not allowing her to start the unit customer would need knob to get her unit working properly complete

We serviced a

Kenmore Refrigerator

Near Rochester, NY 14612

Cristian

Job Details: 01/16/2024

Will recommend #Defrost sensor #6615JB2005H Control board #EBR41956408

We serviced a

Firgidaire Dishwasher

Near Ontario, NY 14519

Chris

Job Details: 01/16/2024

Lower spray arm split customer going to order / replace on their own

We serviced a

Samsung Dryer

Near East Rochester, NY 14445

Jose D

Job Details: 01/16/2024

Won't spin on site. Keeps blowing the thermostat fuse.

We serviced a

Samsung Oven

Near Rochester, NY 14618

Tina

Job Details: 01/16/2024

UI Relays sticking on main board and causing oven to come on randomly will order new one under warranty. 1/16 installed new board and everything seems to be working. Let customer know that if the same things starts happening to contact Samsung since this is the 3rd board we have tried for him.

We serviced a

ge dishwasher

Near Victor, NY 14564

Jose R

Job Details: 01/16/2024

Customers complaint was that they had a powe outage and the dishwasher would not want to turn on after that when diagnosing unit viewed that the outlet was good and confirmed that the unit was getting the 120 but still was not turning on if customer wants to go along with any repair would recommend main board and ui

We serviced a

Maytag Dryer

Near Rochester, NY 14618

Jose D

Job Details: 01/16/2024

The Dryer has a damaged blower wheel. Replaced the blower wheel, ran and tested, the dryer now works properly.

We serviced a

LG Washer

Near Macedon, NY 14502

Derek

Job Details: 01/16/2024

Old unit needs more than it?s worth.

We serviced a

samsung dryer

Near Pittsford, NY 14534

Jose D

Job Details: 01/16/2024

No heat on site. The heating element did not pass the continuity test. The dryer will need a new heating element. I replaced the heating element, ran and tested, the dryer now has heat and is working properly.

We serviced a

whirlpool refrigerator

Near Victor, NY 14564

Derek

Job Details: 01/16/2024

Needs the rails for the freezer door the bearings are falling out. I replaced both of the rails for both the left and right sides. It opens and closes like a new fridge.

We serviced a

Kenmore Oven

Near Pittsford, NY 14534

Jose R

Job Details: 01/16/2024

Customer complaint was that the u it would reset its self and intermittently turn off during the bake operation went ahead and replaced control panel and overlay and set unit to 400 and could not replicate issue unit seems to be working with in specs inform customer to monitor the unit and educated them on the 90 day service call complete

We serviced a

GE Range

Near Spencerport, NY 14559

Job Details: 01/16/2024

Terminal block burnt and will need to be replaced. Dishwasher door switch bad and will need to be replaced. 01-16-24: Replaced door lock on dishwasher ran and tested all is working good

We serviced a

bosch dishwasher

Near Fairport, NY 14450

Cristian

Job Details: 01/15/2024

Replace display confirm with customer everything is good now

We serviced a

lg dishwasher

Near Fairport, NY 14450

Cristian

Job Details: 01/15/2024

CL code child lock customer also said it?s randomly beeps but no code will show I told them if still happens press start and see if he goes on if not sound like a display issue possibly # customer will need to send a video of issue

We serviced a

Samsung dryer vent

Near Fairport, NY 14450

Derek

Job Details: 01/15/2024

Replaced the dryer vent it was the old plastic type. It?s now semi rigid.

We serviced a

Kenmore Washer

Near Hilton, NY 14468

Jose D

Job Details: 01/15/2024

The washer has a bearing issue. Not worth fixing since it's almost 18 years old. Would recommend to get a new washer.

We serviced a

Samsung Refrigerator

Near Rochester, NY 14626

Job Details: 01/15/2024

Condenser fan burnt out put a fan behind to cool and will come back as soon as I get fan. 01-15-24: Installed new condenser fan ran and tested all and all is cooling and running good.

We serviced a

LG Dryer

Near Farmington, NY 14425

Derek

Job Details: 01/15/2024

The one front dryer wheel was totally worn out. I installed a maintenance kit. I cleaned out with my vacuum. Ran and tested it?s working great now nice and quiet.

We serviced a

GE Dishwasher

Near Penfield, NY 14526

Tanner

Job Details: 01/15/2024

Complaint of no operation. Unit beeps at start of cycle. Confirmed complaint. Unit is indicating door is open even though it is latched. Power cycled unit. Issue went away. Customer confirmed recent power outage. Power surges can cause computer glitches, if issue persists replace main control board.

We serviced a

MAYTAG OVEN

Near Williamson, NY 14589

Chris

Job Details: 01/15/2024

Replaced lower oven door handle

We serviced a

Samsung Washer

Near Rochester, NY 14612

Jose D

Job Details: 01/15/2024

The washer needs a whole new clutch assembly. Due to the price, the customer will look into purchasing a new washer.

We serviced a

kenmore washer

Near East Rochester, NY 14445

Jose D

Job Details: 01/15/2024

Ran a diagnostic test on the washer and it gave no error codes. Ran a calibration test. Ran a full rinse and spin cycle, with no present issues. Advised the the customer to hit pause and rearrange the clothing if the washer becomes unbalanced. Rearranging the clothing will help balance the washer out. If the problem continues, advised to call back.

We serviced a

Kenmore Washer

Near Canandaigua, NY 14424

Derek

Job Details: 01/15/2024

Replaced the water inlet valve for the cold water.

We serviced a

Bosch Dishwasher

Near Rochester, NY 14612

Job Details: 01/15/2024

Ran dishwasher on all cycles all is running good no error codes and all is running good. Dryer will need Timer and cycling thermostat will have to call Speed Queen for parts.

We serviced a

ge Oven

Near Penfield, NY 14526

Jose R

Job Details: 01/15/2024

Customer complaint was that one of the burners would not turn on when diagnosing u it viewed that one of the electode were not sparking causing customer to need a c burner base ( also no parts are showing are available to order for the ge down draft vent system customer will be exploring there options and will get back to us if wanting to go along with any repair Model: ZVB36SH1SS vent Model: ZGU375NSD2SS cook top

We serviced a

Bosch Dishwasher

Near Victor, NY 14564

Derek

Job Details: 01/15/2024

Needs the main heat pump it was vibrating badly.

We serviced a

Multi Multi

Near Fairport, NY 14450

Tanner

Job Details: 01/15/2024

Part had pieces broken off and won?t snap into place. A new one is being ordered. Installed new UI fascia. Tested unit and unit tested good.

We serviced a

kenmore Dryer

Near Churchville, NY 14428

Job Details: 01/15/2024

PO#3900 Apt 902, 910 Apt 910 vent needs to be cleaned, temps with vent on are tripping thermostats to early, with vent off dryer is running at normal temperatures. Apt 902: ran dryer through all cycles all is sounding normal, if problem returns suggest idler belt and rear bearing.

We serviced a

Kenmore Dryer

Near Macedon, NY 14502

Cristian

Job Details: 01/15/2024

Replace cut of thermal tested unit heating fine now

We serviced a

lg dryer

Near Webster, NY 14580

Chris

Job Details: 01/15/2024

Unable to install new dryer , customer was sent electric dryer and needs a gas unit

We serviced a

whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/15/2024

Apon arrival ice maker had ice in mold but 0volts beteeen L and N on gear head dropped ice maker and has power out of evap cover , re seated icemaker harness and unit now harvests if unit stops making ice again may be sign that harness is not making good connection and recommend replacing Est 145.00 plus tax and shipping ( no trip charge ) to replace harness

We serviced a

lg refrigerator

Near Rochester, NY 14625

Jose R

Job Details: 01/15/2024

Customer complaint was that the compressor would not turn on when diagnosing unit viewed that that the compressor board would non stop tick and not allow the compressor to turn on customer would need the compressor control board to get the issue resolved

We serviced a

samsung refrigerator

Near East Rochester, NY 14445

Jose R

Job Details: 01/15/2024

Customer complaint was that the fridge was not cooling when diagnosing unit viewed that the cooling come from the freezer and that the customer was getting a full frost pattern but the fan was not spinning allowing the unit to properly circulate customer would need evap cover

We serviced a

Samsung Washer

Near Irondequoit, NY 14617

Jose D

Job Details: 01/15/2024

The washer will not start on site. When powering on the washer, you can hear a constant clicking noise coming from the main board relay. The main board will need to be replaced to fix the issue.

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