Issue: Not draining makes a buzzing sound Day/Date/Time: Who to call for dispatch: (585) 441-2003

Sold Work.

Thermostat Limt install

Issue: ICE MAKER Dual Tray small cubes tray is damaged larger one is not producing Day/Date/Time: Who to call for dispatch: (585) 451-5881

Issue: leaking onto the floor 665.14573N612 Day/Date/Time: 6/19 afternoon Who to call for dispatch: carl cell

GE J KP90S. P388 - serial number RV605540Q,manufactured August, 2011Issue: won't start Day/Date/Time: 6/19 morning Who to call for dispatch: shirley cell

Issue: possible cristian recall. freezer light not working Day/Date/Time: 6/19 morning Who to call for dispatch: karen cell

Issue: CL Error code and would like a vent cleaning Model number DLGX3701W Day/Date/Time: Who to call for dispatch: (585) 957-4084

Booked via Scheduling Pro: Customer Name: Kim Merritt Time slot requested: Fri, Jun 19 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Whirlpool Is this a stacked unit?: No Additional Details: The washer doesn’t agitate- it fills up with water and spins but doesn’t mix the clothes around. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: dishwasher is not cleaning dishes properly and leaves food and debris on dishes. No error codes are showing. The dishwasher is about three years old. Date: 06/19 afternoonWho to call: Jennifer

Sold Work.

Issue: Panel lights are flashing Day/Date/Time: 06/19/26 12-5 Who to call for dispatch: Paul

Issue: not filling Day/Date/Time: 6/19 morning Who to call for dispatch: karen cell

Issue: icemaker not working Day/Date/Time: 6/19 morning Who to call for dispatch: jackie cell

SOLD WORK-MARCONE ETA WEDNESDAY

Issue: 8 year old and drum isnt turning. Has power and heat Day/Date/Time: 06/18 afternoon Who to call for dispatch: Justin

Issue: Has a burning smell Day/Date/Time: 06/17/26 8-12 Who to call for dispatch: Cathy

Issue: *RETURN* Not lets out the soap keeps running with an E15 Error code Day/Date/Time: 06/18/26 8-12 Who to call for dispatch: Cecilia

Issue: same thing as before. dryer hums and clicks when pressing starttina recall Day/Date/Time: 6/18 First call Who to call for dispatch: jim cell

Summary: KitchenAid Dryer spins but is not heating. Customer accepted appointment for Friday, June 19 between 12:30 PM to 5:00 PM.

Booked via Scheduling Pro: Customer Name: Damir Saracevic Time slot requested: Thu, Jun 18, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Samsung Is this a stacked unit?: No Additional Details: Our Samsung Washer is leaking underneath. We cleaned the exhaust pipe as it was full, cleaned the filters, maybe we didn't put the hose back on properly as we just tried it and it still leaking. So we dont know if there is a part that needs to be replaced or is it something else. Model # WF328AAW/XAA 02

Issue: one of the burners wouldnt light. her bf put in a new igniter and and now smells gas. needs someone to take a look at it Day/Date/Time: 06/18 afternoon Who to call for dispatch: Luci

Issue: thinks door may need to be replaced but just wants someone to look at it first Day/Date/Time: 6/18 morning Who to call for dispatch: mark cell

Booked via Scheduling Pro: Customer Name: Justin Watt Time slot requested: Thu, Jun 18, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Samsung Additional Details: The dryer is not drying the clothes anymore. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: needs heating element installed already has part $30 coupon chiirp Day/Date/Time: 6/18 morning Who to call for dispatch: joseph cell

Issue: The temperature is fluctuating up and down Day/Date/Time: 06/18/26 Last Call Who to call for dispatch: Amy

Issue: dishwasher leaking a lot steve k recall Day/Date/Time: 6/18 afternoon Who to call for dispatch: wife cell 585-802-3719

Sold Work.

Issue: having the same issues as before. it drained but it wont kick over to spin. Day/Date/Time: 06/18 morning Who to call for dispatch: Liz

Booked via Scheduling Pro: Time slot requested: Thu, Jun 18 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Samsung Additional Details: The dryer is making a grinding noise when it has heavy wet items in it, like towels. The dryer vent light also came on - we cleaning it but could use help ensuring we cleared the lint.

Issue: wants some general maintenance on washer is getting stuff on clothes and dryer belt issue as well Day/Date/Time: 6/18 late afternoon after 2pm Who to call for dispatch: yvette cell

Summary: Samsung refrigerator repair. Issue: ice forming on the back wall and ice maker not working.

Issue: Not draining or spinning Mod# GFW550SSN5WWSerial# AZ300923NDate/Time: 06/18/26 8-12 Who to call for dispatch: Laurel

Issue: dishwasher (about five years old) is not cleaning dishes and the top sprayer is not working. Date: 06/18 morningWho to call: Susan

Issue: leaking sam k recall Day/Date/Time: 6/18 morning Who to call for dispatch: jenelle cell

Issue: icemaker making horrible noisesam k recall Day/Date/Time: 6/18 afternoon Who to call for dispatch: ted cell

Details: Installing a gas dryer Day/Date/Time: 06/18/26 Who to call for dispatch: Rodney

Issue: Not powering on Day/Date/Time: Who to call for dispatch: (716) 930-5440

Issue: Intermittently making a loud roaring noise and on one of the door seal Right side Fridge door RF268ABBP/XAA Day/Date/Time: 06/18/26 12-5 Who to call for dispatch: Kathy

LC alert on dishwasher. We don't see water leaking from anywhere. This Started last week wednesday. We let it dry out and after 2 days it let us start a cycle again. However it stopped again with 25 min left giving the same LC warning. Dishwasher was Purchased in 2024. DW80B7070US/AA6/18 afternoonjessica cell

Issue: Needs 3 prong plug switched to 4 prong Day/Date/Time: 06/18/26 8-12 Who to call for dispatch: Mark

sold work marcone eta wednesday 6/17

sold work marcone eta wednesday 6/17

Sold Work. No power

Sold Work. Need to replace inlet valve

Issue: ice maker not making ice Day/Date/Time: Who to call for dispatch: (585) 993-4701

Issue: Not heating Date/Time: 06/18/26 12-5 Who to call for dispatch: Summer

Summary: Samsung refrigerator (2020 or 2021). Freezer is not freezing, ice maker is not making ice, and eggs compartment stopped working. Customer is the homeowner. . Customer confirmed Thursday, June 18, 2026, 8 AM to 12:30 PM for the appointment.

Booked via Scheduling Pro: Customer Name: Doug Fuess Time slot requested: Thu, Jun 18 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: KitchenAid Additional Details: PO note on screen. Power loss Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch: ***POTENTIAL SITE TAKEOVER*** This bookings was created on a location that already exists in your system by a customer whose phone number we did not recognize. We have booked the appointment on the existing customer for this location. The new customer’s information is as follows: NAME: Doug Fuess PHONE NUMBER: (585) 500-0315 EMAIL: dougfuess@gmail.com Please review the booking. If it is an existing customer using a new phone number, please update the record. If the customer is a new owner of an existing location, create a new customer record and map the booking to that record.

Issue: washing machine is making loud banging noises and now screeching noises. Date: 06/18 morningWho to call: Taryn

Issue: does not know how to turn on the ice makergas Oven is not heating Garbage Despoil install Day/Date/Time: Who to call for dispatch:

Sold Work. marcone eta wed- and mccombs

Booked via Scheduling Pro:Time slot requested: Thu, Jun 18 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Maytag Is this a stacked unit?: No Additional Details: Blinking lights on panel indicating an error code. Won’t actually start a load.

Sold Work.

Summary: Whirlpool refrigerator. The freezer is leaking, suspected old seal, water is freezing and making it hard to open, ice chunks come out, and water is leaking onto the floor. . Job scheduled for Thursday, June 18, 2026 from 03:30 PM to 05:00 PM

Issue: ice make is not working Day/Date/Time: 06/18 afternoon Who to call for dispatch: James

Issue: 5 years old. finding water inside of fridge. and doesn't hear the motar kicking on inside the fridge model # WRT311FZDW01 Day/Date/Time: 06/18 afternoon Who to call for dispatch: Wanda

Issue: wont start. light goes on inside drum but wont start Day/Date/Time: 06/18 early afternoon Who to call for dispatch: Daniel

Would like Jamie Issue: After a heavy load the unit made a crunching sound Day/Date/Time: Who to call for dispatch: 716) 870-5035

Issue: washer flooded the basement. wants someone to come see why its leaking Day/Date/Time: 06/18 morning Who to call for dispatch: Kayla

The knob won't turn on my largest burner on my stove, so it will not light 6/18 morningnicole cell

Issue: Leaking out of the corner Day/Date/Time: 06/18/26 8-12 Who to call for dispatch: Josh

Details: Eclectic dryer and vent install on the 2nd floor dryer is in the room Brand: samsung Day/Date/Time: 6/18 afternoon Who to call for dispatch: sadie cell

30+ yrs Issue: while running the dish washer they opened the unit during the dry cycle after they restarted it the unit has water pooling at the bottom Model number is GSD 600G Day/Date/Time: Who to call for dispatch: Sue 585-410-1080

Issue: Freezer is not cooling and not making ice Day/Date/Time: 06/18/26 12-5 Who to call for dispatch: John

Issue: thinks latch is broken. has been struggling to get the door open $29 coupon Day/Date/Time: 6/18 morning Who to call for dispatch: mary cell

Sold Work.

Sold Work.

Booked via Scheduling Pro: Customer Name: Stacy Humennyj Time slot requested: Thu, Jun 18, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: GE Is this a stacked unit?: No Additional Details: Door error, door will not lock, causing washer to not run Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Membership interested: Home Comfort Plan Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Summary: GE dishwasher (model GDT630PYR3F, 4 years old) that starts, runs for about 15 seconds, no water enters, then three repeat beeps and a continuously flashing start light. Amber light also flashes. Suspected water inlet valve or pressure sensor issue. Appointment requested for Thursday, June 18, 2026, between 12:30 PM and 5:00 PM.

Issue: freezer and lower part of fridge (crisper) works fine but the upper part of the fridge is not cooling like it should Day/Date/Time: 06/18 morning Who to call for dispatch: Paul

Issue: bottom drawer handle is falling off Also a Dryer vent cleaning basement level Day/Date/Time: Who to call for dispatch:

sold work-part etaDryer vent line and outside cover need replacing

Summary: Samsung dryer not spinning when the start button is pressed. Model: DV350AGW-XAA, approximate age 6-7 years. Morning slot on Friday, June 19 between 8AM and 12:30PM requested. Contact: 5854902718,

Sold Work.

Issue: F2 Error Code and is beeping Day/Date/Time: 06/18/26 12-5 Who to call for dispatch: Sandy

Sold Work.

Issue: The ice machine is making a lot of noise again. Previous service was done in April. Making a loud noise even though ice maker is turned off Date: 06/18 morningWho to call: Jay

Issue: makes funny noise when you use it Fridge- Samsung. wants to have someone look at his fridge. said there is water being collected in the bottom of the fridge and it turns into ice. Day/Date/Time: 06/18 afternoon Who to call for dispatch: Ruben

Issue: Clothes are coming out with what looks like oil spots on them Day/Date/Time: 06/18/26 12-5 Who to call for dispatch: Alex

Issue: Leaking Day/Date/Time: 06/18/26 8-12 Who to call for dispatch: Don

Details: APT 306 Not cooling Brand: Day/Date/Time: Who to call for dispatch: (585) 509-4433

Issue: sounds like motor is running but nothing is happening and now has a motor smell Day/Date/Time: 06/18 morning Who to call for dispatch: Dan

Possible recall: timer is not moving

Issue: Constantly running and not draining properly Day/Date/Time: 06/18/26 12-5 Who to call for dispatch: Less

Sold Work.

Summary: LG washer, approximately one year old, displaying a DL lid lock error at the end of the cycle. The lid is properly closed, nothing caught, latch checked. Error persists. Customer requests technician service. Afternoon spot on Thursday, June 18th requested. Diagnostic/trip fee of $124.99 explained.

Booked via Scheduling Pro: Time slot requested: Thu, Jun 18 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Samsung Additional Details: Dryer won’t turn off unless door is opened

Issue: locking up on her bc it says the lint filer needs to be cleaned. sees lint in the machine that she cant get too. Day/Date/Time: 06/18 morning Who to call for dispatch: Richard

Booked via Scheduling Pro: Time slot requested: Thu, Jun 18 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: LG Is this a stacked unit?: No Additional Details: Front loaded. Won’t drain. Making noise when tried to start again. Appears drum isn’t moving

Issue: Freezer is leaking and building up Day/Date/Time: Who to call for dispatch: (716) 393-7088

Issue: not always heating $30 military coupon Day/Date/Time: 6/17 afternoon Who to call for dispatch: mike cell

Booked via Scheduling Pro: Customer Name: Jim Gerlock Time slot requested: Wed, Jun 17, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: GE Additional Details: I have a stackable GE washer/dryer. Dryer stopped working while running. Washer is fine. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: Not completing a full cycle and is shutting off half way through Day/Date/Time: 06/17/26 8-12 Who to call for dispatch: Jessica

Issue: basket not working properly. thinks it's spinning tina recall Day/Date/Time: 6/17 morning Who to call for dispatch: carl cell

Summary: Needs service for an LG refrigerator freezer that will not power on. Wednesday, June 17, 2026 from 12:30 PM to 5:00 PM. Placed on priority list for earlier opening.

Issue: Main burner is not working Day/Date/Time: 06/17/26 Who to call for dispatch: Greg

Issue: Not cooling properly Day/Date/Time: 06/17/26 12-5 Who to call for dispatch: Ashley

Issue: leaking on to the floor Day/Date/Time: 06/17 morningWho to call for dispatch: Matt

Issue: not heating Day/Date/Time: 6/18 morning Who to call for dispatch: russ cell