We serviced a
maytag dryer
Near Webster, NY 14580
Jose R
Job Details: 08/23/2023
Customer unit would not heat up when diagnosing unit went ahead and replaced cut off tml also did a vent cleaning and added a clamp unit now operating with in specs complete
We serviced a
Maytag Dryer
Near Webster, NY 14580
Chris
Job Details: 08/23/2023
Rebuilt maytag dryer with listed parts and all checks ok
We serviced a
LG Multi
Near Rochester, NY 14622
JK
Job Details: 08/23/2023
Installed microwave ran and tested all is working and running good. Dishwasher will not come out due to multiple flooring layers.
We serviced a
MAYTAG Dryer
Near Macedon, NY 14502
Derek
Job Details: 08/23/2023
Belt pulley was worn bad and there was a groove worn in it. The belt was worn and burned up. The rollers for the drum were bound up bad. I installed a maintenance kit and then tested the dryer is working good.
We serviced a
Samsung washer
Near Webster, NY 14580
Chris
Job Details: 08/23/2023
Spring basket /tub seal and bearing has failed Also electronics are not holding circuit more than likely due to moisture from seal and bearing failure Cost of repair exceeds value of machine
We serviced a
Kitchenaid Oven
Near Webster, NY 14580
Derek
Job Details: 08/23/2023
Needs a new main board. The relay for the fan was burned up and the convection oven fan was running all the time.
We serviced a
Whirlpool dishwasher
Near Fairport, NY 14450
Tina
Job Details: 08/23/2023
Installed now clip on top rack, all 4 rollers and a new door seal and there are no leaks and everything is working and no leaking.
We serviced a
Samsung refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 08/23/2023
Drain hose was clogged and causing ice to form in the freezer and it was preventing the door from closing all the way so the food was defrosting and there was frost building up on the ceiling. Cleaned out clogged and got rid of the ice. Door is closing properly and all the ice is out of the freezer
We serviced a
Samsung Dryer
Near Rochester, NY 14618
Jose R
Job Details: 08/23/2023
Customer washer has bad shocks causing unit to spins unbalanced error code would need shocks (DC97-16350C) for the dryer unit spitting te error code unit would need thermistor and thermostat would be getting back to us with in the 90 days if wanting repair
We serviced a
maytag dishwasher
Near Fairport, NY 14450
Derek
Job Details: 08/23/2023
Needs new control for the user interface. The power button is broken. Replaced and test.
We serviced a
Frigidaire refrigerator
Near Macedon, NY 14502
Derek
Job Details: 08/22/2023
Needs evap fan and a major defeosting. Cleaned out the coils and cooling fan for compressor. Defrosted the freezer. Replaced the fan.
We serviced a
GE Refrigerator
Near Victor, NY 14564
Tina
Job Details: 08/22/2023
Customer stated that over the weekend the freezer had some frost/ice build up inside and that some of the food had started to defrost. He unflagged fridge and defrosted the ice 5en plugged it back in and the entire thing has been working without issues. Temps are good in both FZ and FF section. Hooked up to SmartHQ and ran diagnostics and everything is working. Error codes show are for freezer door being open for longer periods of time. Customer things they either didn?t close freezer door all the way or something had gotten stuck and broken the seal and caused it not to close all the way. There are no updates on SmartHQ for this appliance. Customer was told they have 90 for the service call if this same issue happens again.
We serviced a
GE Dryer
Near Rochester, NY 14609
Jose R
Job Details: 08/22/2023
Customer unit would not go into a spin when diagnosing unit customer ordered wrong belt and also did not put the belt on right went ahead and replaced belt unit operating with in specs informed customer on a vent cleaning stated that they were just going not change change the whole duct complete
We serviced a
Kemore Dishwasher
Near East Rochester, NY 14445
Tanner
Job Details: 08/22/2023
Replaced motor sump assembly. Tested unit and unit tested good.
We serviced a
samsung refrigerator
Near Penfield, NY 14526
Tanner
Job Details: 08/22/2023
Replaced bushing and closer on right side door. Compared to new assembly it is now obvious the old bushing buried too deep into closer. Leveled unit, door testing good. Doors are level.
We serviced a
Kenmore Refrigerator
Near East Rochester, NY 14445
Tanner
Job Details: 08/22/2023
Washer- Complaint of no spin . Following stored errors F7E1 basket speed error F2E1 stuck key F0E2 oversuds F0E5 off balance Ran autodiagnostic cycle. Bearing rub heard during spin. Driveline friction causing unit to not reach top speed. Needs new Gearcase. Customer opting to replace. Fridge- water dispenses continuously. Disassemble interface. Switch testing good. Reassembled and unit working properly. Due to how unit is assembled unable to determine which component failed initially. If issue returns order all dispenser lever components.
We serviced a
Frigidaire Oven
Near East Rochester, NY 14445
Tina
Job Details: 08/22/2023
Put molding back on side and oven is secure
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14609
Jose R
Job Details: 08/22/2023
Customer wires are all burnt out where it connects to at the home also main board looks like it?s fried as well customer will be exploring there options on a new unit complete
We serviced a
Amana oven
Near Pittsford, NY 14534
Tanner
Job Details: 08/22/2023
Complaint of no operation. Confirmed 240VAC power supply. Found open thermal fuse. Replaced thermal fuse. Display powers on, tested unit via 200 degree bake and unit tested good.
We serviced a
kenmore refrigerator
Near Rochester, NY 14609
JK
Job Details: 08/22/2023
Water dispenser line cracked and will need to be replaced. 8-22-23: Replaced indoor water line ran and tested all for leaks all is leak free and dispensing good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 08/22/2023
Evap frosted up , unable to locate temp chart for defrost sensor so replaced under warranty. If problem returns needs control approx 200 plus tax would be due
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details: 08/22/2023
Customer needed a new timer for 19 year old dryer but she decided she is going to get a new one instead. She is going to be calling us for a short run vent cleaning once her new dryer comes since her old one won?t turn on we are unable to do it today.
We serviced a
Samsung washer
Near Rochester, NY 14626
JK
Job Details: 08/22/2023
Filter was clogged with pet hair, therefore preventing the machine from draining. Cleaned the filter, ran and tested. Machine drains good now. Advised customer that he does not have the proper set up for his dryer exhaust. Customer needs to have his vent blowing outside since it's a gas dryer.
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Tanner
Job Details: 08/22/2023
Complaint of slow drain. Removed drain hose from sink. Ran drain with no production, attempted to clear lines with vacuum and drain slightly productive after. Clog in drain system. Needs drain line, updated air brake assembly, internal drain line. 00668104 Inner drain line 11030996 Air brake 00744881 Drain hose Tier 3 labor- repair requires uninstall of unit to complete
We serviced a
Kenmore Dryer
Near Irondequoit, NY 14609
JK
Job Details: 08/22/2023
Dryer gas coils are bad, causing the unit to short cycle. Replaced gas coils, ran and tested. Unit working good now.
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Tina
Job Details: 08/22/2023
Code is H1 showing, a new board is being ordered and we will return to install. 8/22 Installed new board and there is not an error code anymore. Fridge is running without issues.
We serviced a
Kitchen aid refrigerator
Near Pittsford, NY 14534
Tanner
Job Details: 08/22/2023
Customer away for 2 months, returned and freezer door frozen shut. Able to open unit partially. Steamed rails to open freezer. Frost and ice everywhere in cabinet. Consistent with door being left open. Steamed and dried cabinet and components. Reassembled. Tested door and gaskets and unit tested good.
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details: 08/22/2023
Reset unit and started working. No error codes in service mode if unit has same trouble would need control but is NLA Customer does not have email
We serviced a
Whirlpool washer
Near Rochester, NY 14612
Jose R
Job Details: 08/22/2023
Customer complaint was that the unit was leaking when diagnosing unit ran a overall diagnostic and not signs of a leak then ran it on a rinse and spin and still could not replicate inform customer to monitor unit also when unit was going into a spin mode the gear case was making a loud noise as well will need gear case
We serviced a
samsung dishwasher
Near Rochester, NY 14618
JK
Job Details: 08/22/2023
Removed old dishwasher, installed new kitchenaid diswasher ran and tested for leaks and drain all is leak free and running good with no issues, dishwasher can not be moved back without moving drain line to bottom of cabinet customer will need to talk to cabinet makers due to support issues.
We serviced a
Kenmore Dryer
Near Rochester, NY 14617
Jose R
Job Details: 08/22/2023
Customer unit would not heat up when diagnosing unit customer had a bad thermal fuse went ahead and replaced fuse unit operating with in specs complete
We serviced a
LG Dryer
Near Webster, NY 14580
Chris
Job Details: 08/22/2023
8/22/23 replaced blower thermostat set and verified unit running and heating only unable to verify venting as it is rooftop exit 8/15/23Recommend vent be checked / cleaned professionally prior to repair as it may cause new parts to fail if not checked (rooftop exit) By vent wizard or similar company
We serviced a
Frigidaire Dryer
Near Honeoye Falls, NY 14472
Derek
Job Details: 08/22/2023
The 2 screws that had fallen out were for the rear bearing. I took the dryer part of the laundry center apart. I removed the drum lined up the bearing plate and put the screws back in. I found the heater element was broken and the drum had made contact with it. I replaced the heater element. The belt was looking worn and dry a cracking. I replaced the belt. The dryer was reassembled and the rear bearing was greased up. The dryer was tested a few cycles and is working good.
We serviced a
LG Dryer
Near Victor, NY 14564
Tina
Job Details: 08/22/2023
Cleaned dryer vent short run
We serviced a
LG Dryer
Near Ontario, NY 14519
Chris
Job Details: 08/22/2023
Replaced lint filter housing and filter
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details: 08/21/2023
Cam came lose and belt fell off. Installed new cam and ordered a new belt and put old one back on until new one comes in 8/21 installed new belt and ran diagnostics and everything is working without issues.
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Chris
Job Details: 08/21/2023
Found upper spray arm hanger not snapped in place Reconnected and tests ok
We serviced a
GE washer
Near Webster, NY 14580
Chris
Job Details: 08/21/2023
Replaced motor pulley and checks ok
We serviced a
whirlpool stove
Near Williamson, NY 14589
Chris
Job Details: 08/21/2023
Installed new right side drum bearing kit and unit sounds and operates properly
We serviced a
Kenmore Stove
Near Ontario, NY 14519
Derek
Job Details: 08/21/2023
Removed the slide out range and moved
We serviced a
GE Washer
Near Rochester, NY 14609
Jose R
Job Details: 08/21/2023
Customer gas line was leaking to complete installation on dryer had to replace the gas line and also for washer had to replace the drain line and drain clamp because old line had cracks on them causing it to leak all on the floor
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14617
Jose R
Job Details: 08/21/2023
Customer had a bad drain pump causing the unit not to complete a full cycle and water will be standing inside of tub went ahead and replaced pump and ran overall diagnostic and everything passed and operating with In Specs complete
We serviced a
Tapen oven
Near Rochester, NY 14610
Tanner
Job Details: 08/21/2023
Complaint of sparking from cabinet, found broil element visibly damaged. Ordering part. Customer has a busy schedule and will call the office to schedule follow up repair. Installed new element, tested unit and unit tested good.
We serviced a
Whirlpool Oven
Near Rochester, NY 14616
JK
Job Details: 08/21/2023
Clock turned off from customer hitting buttons, reset clock, ran and tested. All is good.
We serviced a
Kenmore Range
Near Macedon, NY 14502
Tina
Job Details: 08/21/2023
Customers old burner was not working correctly. The outside burner was lighting but not the inside one. He bought a new he and installed it and it did not work at all and when new one was plugged in the hot surface light stayed on. I put old one back in and tested continuity and it had none. I turned burner on and checked voltage. The infinite switch was getting 240V and at the element it was getting 240V so the burner is bad and a new one is needed. Customer is going to return the one he bought that?s broken and get another to install himself.
We serviced a
Samsung oven
Near Webster, NY 14580
JK
Job Details: 08/21/2023
Oven fuel rail off of gas valve reattached ran and tested oven through pre heat and relight cycles at 350?all is working good, seen minor signs of rodent infestation on oven insulation recommend contacting rodent control for best options.
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14618
Tanner
Job Details: 08/21/2023
Complaint of noise overnight. Measured 35 in FF and -4 in FZ. Ran all fans and compressor in diagnostic and no noise heard. Ran ice harvest test and no noise heard. Filled glass with water and water fill solenoid testing good. Ran ice harvest successfully. Unable to reproduce complaint. Customer to continue to monitor. Installed customer supplied water filter.
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Tanner
Job Details: 08/21/2023
Complaint of door not latching. Catch has sunken into door. Door has matching catch on other side, flipped door. Tested unit and unit tested good.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14606
Jose R
Job Details: 08/21/2023
Replaced thermal cut off fuse kit unit operating with in specs complete inform customer to get her vent cleaned out stated she will be putting in a complaint with the apartment complex and have them replace the vent
We serviced a
GE refrigerator
Near Rochester, NY 14614
JK
Job Details: 08/21/2023
Icemaker out of level and water time was off readjusted all now is filling for prescribed time all is filling and running good monitor for ice production for atleast 24 hours.
We serviced a
Bosch dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details: 08/21/2023
I took the pump apart to look at the heater element. There was a couple of big rust spots on the heater and around the element in the pump. It?s very possible it was water from the actuator leak. I replaced the heat pump and tested. No leaks and it?s running a load.
We serviced a
Samsung Refrigerator
Near Honeoye Falls, NY 14472
Tanner
Job Details: 08/21/2023
Complaint of intermittent no cool. Measured 34 in FF and 0 in FZ. Ice maker is working. Investigated behind unit. Compressor is 125 degrees running, coils measured 100 degrees, approx. 30 over ambient, a proper reading. Customer states breaker was flipped yesterday. Disconnecting of power may have resolved a data glitch in the controls. Customer to continue to monitor.
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14617
JK
Job Details: 08/21/2023
Replaced filter housing and filter ran and tested for leaks all is leak free and running good.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14626
Jose R
Job Details: 08/21/2023
Customer unit was short cycling and taking multiple loads to dry a load when diagnosing unit seen that the coils were bad replaced coils and educated customer that the unit was not venting right did not fill any pressure outside of the home cx stated that they were going to replace the venting to make sure it?s getting strong pressure complete
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details: 08/21/2023
Dryer was not heating, tested all components everything was good but the heating element. A new element was installed and dryer is working without issues.
We serviced a
LG refrigerator
Near Penfield, NY 14526
Tanner
Job Details: 08/21/2023
Complaint of warm fridge/freezer. Measured 56 degrees in FF. Measured 50 degrees in FZ. No ice on Evap. Condenser coils measured 70 degrees, equivalent to ambient temperature. Sealed system failure. Unit has leaked refrigerant or compressor has mechanically failed and does not build pressure.
We serviced a
Amana refrigerator
Near Webster, NY 14580
Derek
Job Details: 08/21/2023
Unable to get unit to pull out with two techs as well. Possible black dog installation or an appliance installation company may have a few ideas to pull unit
We serviced a
whirlpool refrgierator
Near Rochester, NY 14626
Cristian
Job Details: 08/18/2023
The complaint was the icemaker tray is over filling with ice told customer just shut the icemaker off when it?s that high and then turn it back on when the icemaker tray starts getting low customer agree.
We serviced a
samsung dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 08/18/2023
Customer complained of smell in dishwasher. When I got here the filter was completely clogged and covered in mold along with a lot of the bottom of the inside of the dishwasher. I cleaned everything out and drained the hoses and pump.
We serviced a
Samsung washer
Near Irondequoit, NY 14617
Jose R
Job Details: 08/18/2023
Customer basement has flooded causing the main board to get bad and now the display does not work customer would need main which is unavailable to order informed customer if she can order the part we can just charge her labor to do the job and informed her that it does not come with any warranty complete
We serviced a
Samsung Oven
Near Rochester, NY 14618
Jose R
Job Details: 08/18/2023
Customer unit was taking a long time to heat up when diagnosing unit it was only providing 2.4 amps replaced igniter unit reading 3.3 amps and operating with in specs complete
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
JK
Job Details: 08/18/2023
Unit has a sealed system issue.
We serviced a
Whirlpool Dryer
Near East Rochester, NY 14445
Cristian
Job Details: 08/18/2023
Dishwasher - will recommend wash pump assembly Dryer will need idler kit Replace kit for dryer no Squeaking noise will need to come back for dishwasher to replace sump .
We serviced a
GE dishwasher
Near Webster, NY 14580
Cristian
Job Details: 08/18/2023
Did software update on the dishwasher working normal now .
We serviced a
Electrolux Dryer
Near Webster, NY 14580
Tina
Job Details: 08/18/2023
Vent is short but had long venting on it and was wet from the outside and clogged. Got rid of old venting and put new flex vent in on and some tape with clamps
We serviced a
Samsung Washer
Near Fairport, NY 14450
Derek
Job Details: 08/18/2023
Dryer need belt pulley and pulley on the motor Washer needs a new drain oump. I replaced the drain pump on the washer it had hair wrapped around it and a wrapper that had gotten past the filter. I filled the washer and drained 3 times it?s working great now. On the dryer I replaced the broken pulley on the motor for the belt drive. I also put a maintenance kit in the dryer. The belt was worn and cracking. The belt tensioner idler pulley was worn and the drum rollers were bound up and hardly spinning. The dryer was vacuumed out. I tested it and it?s working great.
We serviced a
Samsung dishwasher
Near Rochester, NY 14626
Jose R
Job Details: 08/18/2023
Customer unit was spitting a low water flow error code the recommendation would be to replace the case brake and the water flow sensor which is out of stock and unavailable to order so customer will be having to explore there options on a new one
We serviced a
Bosch dishwasher
Near Spencerport, NY 14559
JK
Job Details: 08/18/2023
Fill hose was a safety line and will not work for this dishwasheronly direct connect.
We serviced a
Samsung Washer, Dryer
Near Henrietta, NY 14467
Derek
Job Details: 08/18/2023
Dryer had a bunch of lint I. N The trap and down below to the fan. The washer is no good the bearing is seized up, the basket won?t spin even by hand. The magnets on the rotor are grinding on the windings ok the motor.
We serviced a
Whirlpool Refrgierator
Near Pittsford, NY 14534
Tina
Job Details: 08/18/2023
Door was stuck because of sliders rails. I got it open and Checked everything and it seems good. Door is working now
We serviced a
Frigidaire Refrigerator
Near Penfield, NY 14526
Tina
Job Details: 08/18/2023
Ice maker was not working, ran a diagnostic tests and everything worked, valve was turning on but no water was going into tray. Steam water line then put in diagnostic again and water is flowing without issues.
We serviced a
lg washer
Near Fairport, NY 14450
Jose R
Job Details: 08/18/2023
Customer unit is producing black particles that are getting all of the clothes dirty got the pulsator out cleaned the tub clean inform customer to use afresh multiple times and run it and if issue keeps happening customer would like us to clean the outer drum
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Jose R
Job Details: 08/18/2023
Customer unit was not heating up went ahead and replaced heating element unit operating with in specs complete
We serviced a
Whirlpool dishwasher
Near North Chili, NY 14514
Derek
Job Details: 08/18/2023
I told the customer to keep the filter clean rinse once a week. Try using dishwasher cleaning tabs or vinegar to help with the smells. They also need to keep the garbage disposal clean. The heater element tested bad and had a 7-1 error code. They had an element at the shop and I installed that into the unit. I ran diagnostic ode again to make sure the heater is working. It was nice and hot at the end of the test cycle.
We serviced a
Bosch dishwasher
Near East Rochester, NY 14445
Derek
Job Details: 08/18/2023
The dishwasher sounds great none of the spray arms were plugged up with debris and they were spinning fine. The filter was plugged up with slime and grime I cleaned that out. I suggested to the customer to use rinse aid and to use afresh or dishwasher magic once a month to help clean out the dishwasher. It should help keep it a bit fresher smelling.
We serviced a
Lg Fridge
Near Brighton, NY 14620
Cristian
Job Details: 08/18/2023
Replace Icemaker wait 24 hours for ice-maker to make ice ,
We serviced a
frigidaire Dryer
Near Brighton, NY 14610
JK
Job Details: 08/18/2023
Dryer belt broken replaced vacuumed inside all is clean and running good.
We serviced a
frigidaire Dryer
Near Brighton, NY 14610
Jose R
Job Details: 08/18/2023
Dryer belt broken replaced vacuumed inside all is clean and running good.
We serviced a
Whirlpool Dryer
Near Irondequoit, NY 14622
Cristian
Job Details: 08/18/2023
Replace timer tested unit working normal now ,
We serviced a
LG Refrigerator
Near Rochester, NY 14626
JK
Job Details: 08/18/2023
Breaker half tripped, reset, ran and tested dryer. Tempature is good now. Refrigerator FF icemaker tray cracked and will need to be replaced.
We serviced a
Amana refrigerator
Near Victor, NY 14564
Cristian
Job Details: 08/17/2023
Seal system issue will recommend new fridge .
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14610
Tina
Job Details: 08/17/2023
Arm on ice maker came partially out of hole and would not stay in the off position. Arm was put back in and is staying on off and on position when put there.
We serviced a
GE refrigerator
Near Rochester, NY 14610
Cristian
Job Details: 08/17/2023
Customer complaint about Ice-maker not making ice when I got to customer home tray was full of ice. if customer calls back saying still ice-maker not asking ice will recommend replace Icemaker again . #WR30X10093
We serviced a
LG Dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details: 08/17/2023
There was a cut on customers waterline going to water valve causing leak replaced it with new waterline and it?s not leaking now .
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14617
JK
Job Details: 08/17/2023
Washer bearings bad washer is not worth the repair, dryer needs wheel kit vent line and cleaning customer is moving units upstairs and getting new.
We serviced a
GE dryer
Near Rochester, NY 14613
Jose R
Job Details: 08/17/2023
Customer unit would not heat up when diagnosing unit viewed that the heating element did not have any continuity went ahead and replaced element unit operating with in specs complete
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 08/17/2023
Replaced water inlet valve assy and ran new copper water line to exhausting shut off valve Unit tests ok
We serviced a
Whirlpool Refrgierator
Near Pittsford, NY 14534
Derek
Job Details: 08/17/2023
Found the arm had popped out of the ice maker.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14609
Cristian
Job Details: 08/17/2023
Customer stated unit is not filling with water Unit is definitely filling with water normal I stood for a quick wash Went well ran full cycle with no issues
We serviced a
Whirlpool Refrgierator
Near Penfield, NY 14526
Chris
Job Details: 08/17/2023
Replaced control only at part cost Unable to adjust door right hinge and closer assy seems stripped and will not adjust Needs cams / closers as well Put parts in cart for Andrew to review
We serviced a
GE dishwasher
Near Rochester, NY 14623
Tina
Job Details: 08/17/2023
Spring had fallen off hinge and door was not connected all the way. I pulled out dishwasher and put spring and chord back on hing and door is working without Issues.
We serviced a
GE Dryer
Near Rochester, NY 14617
Jose R
Job Details: 08/17/2023
Customer was stating the the unit would take hours for it to dry when diagnosing vowed that the vent was running underneath the deck and I gave no access to it when disconnecting the vent and checking the temperature in the back unit was hitting 130 degrees informed him that it?s a vent issue and try lint trap to see if it makes a difference
We serviced a
Frigidaire oven
Near East Rochester, NY 14445
Cristian
Job Details: 08/17/2023
Thermal fuse was push out I push red button now unit is working recommend not to use self clean on this unit if customer calls back will recommend thermal fuse #
We serviced a
Whirlpool refrigerator
Near Irondequoit, NY 14617
JK
Job Details: 08/17/2023
Icemaker fingers stuck in ice defrosted icemaker, tested all components and all test good, ran through fill test mode all works and fills good, if problem returns will need new icemaker.
We serviced a
MAYTAG refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 08/17/2023
8/17 ice maker arm went down and ice maker filled and went into cycle bu arm seems a little long and was st inking. When I first got here. Customer know she has 90 days for full coverage so Is going to let us know if it continues to get stuck and not make ice but as of right now it?s working how it should. I?m going to include part number for ice maker that will need to be ordered if it?s stops making ice again.
We serviced a
GE dishwasher
Near Brighton, NY 14610
Jose R
Job Details: 08/17/2023
When diagnosing unit customer complaint was that the unit does not drain went ahead and had the unit fill with water also made sure it was circulating properly then put it into a drain mode confirmed that all of the water drained out and that the pressure was coming out strong unit operating with in specs inform customer to monitor unit
We serviced a
GE Washing Machine
Near Spencerport, NY 14559
JK
Job Details: 08/17/2023
Washing machine inverter bourd is bad, no parts available, customer will have to get a new machine. Dishwasher leaking from the inlet valve. Inlet valve will need to be replaced. Installed inlet valve, ran dishwasher, no leaks detected.
We serviced a
Samsung Washer
Near Fairport, NY 14450
Derek
Job Details: 08/17/2023
Needs new rear bearing and housin plus shaft and all gaskets not worth fixing. Just the parts are going to be $600.00
We serviced a
MAYTAG refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 08/17/2023
FF section was getting warm and freezer sections was frosting up over Evap. Freezer was steamed out and a new board was put in and programmed.
We serviced a
LG Dryer
Near Webster, NY 14580
Chris
Job Details: 08/17/2023
Unit non responsive apon arrival was able to do a hard reset and get into service mode. Unit is working but will need electronic controls replaced if problem returns but parts are NLA