We serviced a
lg dryer
Near Rochester, NY 14607
Cristian
Job Details:
01/08/2024
Replace belt tested unit working normal now
We serviced a
GE washer
Near Fairport, NY 14450
Jose R
Job Details:
01/08/2024
Customer complaint was that the unit was not agitating when diagnosing unit viewed that the coupler was all worn out went ahead and replaced coupler now unit is operating with in specs complete
We serviced a
maytag washer
Near Rochester, NY 14612
Jose D
Job Details:
01/08/2024
Washer is Not draining on site. The drain pump had a nail jamming it up. I removed the nail, ran and tested, the washer now drains properly.
We serviced a
ge dryer
Near Pittsford, NY 14534
Jose R
Job Details:
01/08/2024
Customer complaint was that the unit was making a loud noise when diagnosing unit viewed that there was damage to the frame and drum looked out of spec went ahead and took u it apart and re adjusted drum Joe unit seems to be operating with in specs complete
We serviced a
samsung Dryer
Near Rochester, NY 14606
Tina
Job Details:
01/08/2024
Dryer is not squeaking anymore, ran it for about 15 min with nothing in it then got towels and a blanket out of my van to add some weight and there is still no squeaking. I am going to put part number in notes in case it starts again of what we will most likely need if we have to come back so we?re prepared.
We serviced a
Kenmore Microwave
Near Penfield, NY 14526
Jose R
Job Details:
01/08/2024
Customer complaint was that the unit would not heat up when taking it down and opening the unit seen that the transformer and the magnetron was burnt out customer will be exploring there options on a brand new unit
We serviced a
ge oven
Near Rochester, NY 14613
Jose R
Job Details:
01/08/2024
Replace valve
We serviced a
Bosch Dishwasher
Near Rochester, NY 14625
Chris
Job Details:
01/08/2024
Removed glass and replaced damaged drain pump
We serviced a
LG Oven
Near Rochester, NY 14617
Cristian
Job Details:
01/08/2024
Replace igniter tested unit heating fine now
We serviced a
maytag dishwasher
Near Rochester, NY 14610
Cristian
Job Details:
01/08/2024
Will recommend new motor parts not available
We serviced a
Kenmore Refrigerator
Near Victor, NY 14564
Derek
Job Details:
01/08/2024
Lg built kenmore compressor is running and is super hot.
We serviced a
frigidaire Oven
Near Macedon, NY 14502
Tina
Job Details:
01/08/2024
Bake element is not working, it?s getting 240 when turned on but there is no continuity. A new one is being ordered.
1/8 installed new bake element and it?s heating without issues.
We serviced a
whirlpool dryer
Near Webster, NY 14580
Chris
Job Details:
01/08/2024
Clothing got snagged causing belt to smoke off - replaced belt and all appears ok
We serviced a
Samsung Microwave
Near Rochester, NY 14620
Cristian
Job Details:
01/08/2024
Will recommend Thermostat #DE96-00912D Mag#OM75P-21-ESGN
We serviced a
ge dryer
Near East Rochester, NY 14445
Jose R
Job Details:
01/08/2024
Customer complaint was that the dryer was making a clicking noise and not rotating when diagnosing unit viewed that customer had a bad belt went ahead and replaced belt now u it is operating with in specs complete
We serviced a
Maytag Dishwasher
Near Webster, NY 14580
Chris
Job Details:
01/08/2024
Element tests ok and comes on in service mode - reset control if problem returns recommend control estimate approx 335 plus tax would be due no repair at this time
We serviced a
samsung Dryer
Near Rochester, NY 14623
JK
Job Details:
01/08/2024
Heating element burnt into replaced, vacuumed inside all is clean and running and heating good.
We serviced a
ge washer
Near Pittsford, NY 14534
Tina
Job Details:
01/08/2024
Washer won?t spin, put in diagnostic mode and tested all components and the motor is bad. This is an older machine so customer is going to get a new appliance
We serviced a
whirlpool washer
Near Fairport, NY 14450
Cristian
Job Details:
01/08/2024
Reset unit and now powers on did notice on diagnostic mode the inner tub was wobbling the hub was bad replace the hub now unit working and spinning normal.
We serviced a
Kithched Aid Dishwasher
Near Rochester, NY 14623
Cristian
Job Details:
01/08/2024
There?s a crack inside frame casing leak picture updated I added some epoxy and told customer this a a try but not guaranty this will work they will need a new unit .
We serviced a
Whirlpool wahser
Near Webster, NY 14580
Chris
Job Details:
01/08/2024
Installed new tub seal and bearing kit - all checks ok - give approx 5-6 hours before use to allow sealant to set and we also recommend running a rinse cycle before using washer
We serviced a
Samsung Dryer
Near Rochester, NY 14612
Jose D
Job Details:
01/08/2024
No heat on site. The dryer thermal cut off fuse did not pass the continuity test. The dryer will need a new thermal fuse. The idler and belt are also damaged. The dryer will need a maintenance kit. Replaced the thermal cut off fuse, and the maintenance kit. Ran and tested, the dryer now has heat and is working properly.
We serviced a
ge refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
01/08/2024
I unhooked water line going to fridge and the water pressure is super slow and that?s what causing the slow water flow from the fridge. I looked in the basement for the stainless braided line and saddle valve but was unable to locate it. Half the basement is finished with a drywall ceiling. I put my flashlight down the hole in the kitchen where the water line is and turned all the lights off in the basement and was unable to see my light coming through anywhere. Let customer know it has to be above the part of the basement ceiling that?s finished and I'm not able to do anything to adjust pressure and told them to talk to their contractor and call AP plumbing.
We serviced a
GE Washer
Near Fairport, NY 14450
JK
Job Details:
01/08/2024
Drain pump cracked along with rust holes in main tub all parts are NLA unit will have to be replaced.
We serviced a
Kemore Stove
Near Fairport, NY 14450
Cristian
Job Details:
01/08/2024
Replace heating element tested unit heating normal now customer paid in full last service call.
We serviced a
bosch dishwasher
Near Victor, NY 14564
Derek
Job Details:
01/08/2024
I found no abnormal noises. I ran it for a good 20 min with no issues.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
Jose D
Job Details:
01/08/2024
No power on site. The main board is burnt out, with damage to the wire harness. The dryer will need a new main board, and a new wire harness. Customer will weigh there options.
We serviced a
KENMORE OVEN
Near Fairport, NY 14450
Tina
Job Details:
01/08/2024
Took parts of old glass assembly off and vacuumed out all the broken pieces and installed new outer glass on oven.
We serviced a
LG Dishwasher
Near Victor, NY 14564
Derek
Job Details:
01/08/2024
I cleaned out the filter it was slimy. I couldn?t get the unit to leak. Customer states someone fell on the dishwasher door. It has a dent but it seems to open and close properly. If it leaks again I?m going to suggest replacing the door gasket and the bottom door sweep/ hinge brace. Repair would be $215
4810DD1001A Bracket sweep
3920DD3005A Door gasket
We serviced a
Maytag washer
Near Rochester, NY 14612
Cristian
Job Details:
01/05/2024
Replace hub and calibrated unit working normal now
We serviced a
LG Washer
Near Hilton, NY 14468
JK
Job Details:
01/05/2024
Heater thermistor is blown and heating element will need to be changed, door boot drain clamps put into wrong position and rubbed a hole into door boot both parts will need to be replaced.
We serviced a
Samsung Dishwasher
Near Brockport, NY 14420
JK
Job Details:
01/05/2024
Dishwasher L2 wire grounded out to frame and shorted through motor recommend replacing dishwasher due to age and cost of repair.
We serviced a
Kitchenaid Dishwasher
Near Williamson, NY 14589
Chris
Job Details:
01/05/2024
Replaced inlet valve and unable to locate any other leaks - keypad may be having issues as well and not starting or canceling cycle intermittently, can repair but would need new keypad and panel. Left old inlet valve with customer
We serviced a
Frigidaire Refrigerator
Near Spencerport, NY 14559
JK
Job Details:
01/05/2024
Icemaker fan burnt out and will need to be replaced.
Call linda: 585-739-5971
Can't do until Friday due to a funeral.
01-05-24: Replaced icemaker box fan ran through test mode and all is filling and running good.
We serviced a
Maytag Oven
Near Hilton, NY 14468
JK
Job Details:
01/05/2024
Bake element bad replaced tested all and all is running good.
We serviced a
frigidaire Stove
Near Webster, NY 14580
Derek
Job Details:
01/05/2024
I replaced the door switch for the oven. Now the light shuts off. Replaced the infinity switch for he left side double burner.
We serviced a
frigidaire refrigerator
Near Farmington, NY 14425
Derek
Job Details:
01/05/2024
Evap fan not coming on. Frost all over the opening for the damp we for the fridge. No air flow to the fridge. Replaced the evap fan and it fired right up. It should be nice and cold in the next 12hrs
We serviced a
Whirlpool Dryer
Near Rochester, NY 14607
Jose D
Job Details:
01/05/2024
Door switch is damaged. The door switch will need to be replaced. Replaced the dryer door switch, ran and tested. The dryer now starts and works properly.
The washer also has a faulty lid switch, it will need to be replaced. Replaced the washer lid switch, the washer now goes into a spin mode and and drains.
We serviced a
GE Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
01/05/2024
I was getting 120ac volts to the compressor but compressor is not turning on I replaced it with a new starter relay and the starter relay got bad again this is a bad compressor.
We serviced a
Frigidaire STOVE
Near Brighton, NY 14620
Jose R
Job Details:
01/05/2024
Need to come back and install ignition switch
We serviced a
Kenmore Fridge
Near Fairport, NY 14450
Jose R
Job Details:
01/05/2024
Went ahead and replaced fan motor now unit is operating with In Specs
We serviced a
GE Refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
01/05/2024
There is a crack in the plastic reservoir for the water line. A new one is being ordered
1/5 Replaced water reservoir and the line in the fridge was frozen so I cleared that out and water is working without issues.
We serviced a
Kenmore Stove
Near Fairport, NY 14450
Cristian
Job Details:
01/05/2024
Will need to come back replace broil element customer paid full first visit
We serviced a
LG Washer
Near Pittsford, NY 14534
Jose D
Job Details:
01/05/2024
Washing machine has a bearing issue. The washer sounds like it's grinding rocks in a spin mode. Too expensive to repair.
We serviced a
Maytag refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
01/05/2024
It needs a new ice maker it has power going to it, but none of the functions are working. Wpw10300024 About$365 to repair she?s going to discuss with husband. Also she?s going to need door gaskets at some point.
We serviced a
Whirlpool Dryer
Near Ontario, NY 14519
Chris
Job Details:
01/05/2024
Replaced timer and dryer functions properly
We serviced a
whirlpool washer
Near Rochester, NY 14618
Jose R
Job Details:
01/05/2024
Went ahead and replaced door switch now unit is operating with in specs complete
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details:
01/05/2024
Replaced driveshaft and bearing kit - unit tests ok.
Adhesive needs 6 hours to set before use - also recommend a clean/or rinse cycle be done prior to washing clothes to clear out any sediment that may have been stirred up during repair
We serviced a
Frigidaire Dishwasher
Near Rochester, NY 14612
Jose R
Job Details:
01/05/2024
Customer complaint was that the unit was making a noise when opening and closing the door when diagnosing unit viewed that the drain line was hitting the spring when opening and closing the door went ahead and zip tied the drain line away from spring now unit operating with in specs
We serviced a
Maytag Washer
Near Rochester, NY 14618
Jose R
Job Details:
01/05/2024
Customer complaint was that the unit would not spin properly when diagnosing u it vowed that customer had a bad hub and a bad actuator went ahead and replaced hub and actuator and calibrated the unit now unit is operating with in specs complete
We serviced a
whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details:
01/05/2024
Replaced icemaker under warranty
We serviced a
Kenmore Dryer
Near Irondequoit, NY 14622
Jose D
Job Details:
01/05/2024
No heat on site. The thermal fuse failed the continuity test. Replaced the thermal fuse, ran and tested, the dryer now has heat and is running properly.
We serviced a
Whirlpool dryer
Near Ontario, NY 14519
Chris
Job Details:
01/05/2024
Replaced exhaust tstat set and repaired small section of flex venting
Unit now checks ok
We serviced a
Samsung Dryer
Near Rochester, NY 14609
Jose D
Job Details:
01/05/2024
No heat on site. Replaced the heating element, ran and tested, the dryer now has good heat.
We serviced a
lg Washer
Near Rochester, NY 14620
Cristian
Job Details:
01/05/2024
Washer- motor is bad customer gettin new unit
Dryer short run vent clean .
We serviced a
whirlpool Garbage disposal
Near Penfield, NY 14526
Tina
Job Details:
01/05/2024
Water line going to faucet is leaking. He is calling AP plumbing to have them come out and look at it.
We serviced a
Samsung Dishwasher
Near Fairport, NY 14450
Derek
Job Details:
01/05/2024
The dishwasher spray arm was installed correctly and the water wall arm is moving back and forth.
We serviced a
MAYTAG wASHER
Near Fairport, NY 14450
Tina
Job Details:
01/05/2024
Ran a wash cycle on small load then large and it went through all cycles without any issues. Let Ustomer know she has 90days if it happens again.
We serviced a
Whirlpool Ice maker
Near Webster, NY 14580
Chris
Job Details:
01/05/2024
Replaced inlet valve and icemaker manually cycles and now fills with water - customer will have to monitor automatic icemaker function as unit ran dry for extended period of time .
We serviced a
Kitchen Aid Dishwasher
Near Rochester, NY 14617
Cristian
Job Details:
01/05/2024
Will recommend sump assembly
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Tina
Job Details:
01/05/2024
Dryer belt broke, a new maintenance kit was installed along with the inside and back/blower housing cleaned out. A new dryer vent was also installed.
We serviced a
Ge Dryer
Near Rochester, NY 14611
Jose D
Job Details:
01/04/2024
The front glide bearings were damaged due to a screw being lodge near it. The plastic that holds the bearing was damaged and will need to be replaced. I replaced the front bearing assembly, ran and tested, the dryer no longer makes a noise and is working properly.
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14625
Chris
Job Details:
01/04/2024
Found some debris in drain pump and pump does have water inside windings - recommend sump and drain pump pump held on by zip tie may have been damaged durning delivery/ install ?also drain is not installed per install manual may need plumber to correct drain setup
Cost exceeds value of unit no repair at this time
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14626
JK
Job Details:
01/04/2024
Refrigerator defrost drain clogged with ice and debri cleared all and all is draining good.
We serviced a
maytag refrigerator
Near Fairport, NY 14450
Derek
Job Details:
01/04/2024
Needs a new main board and thermostat. Frosted up evap coils. Main board is letting the freezer over freeze. I defrosted the freezer a little. Customer is going to defrost manually. See if it runs afterwards. They may buy a new fridge it?s $525 to repair a 13 yr old fridge.
We serviced a
Samsung washer
Near Rochester, NY 14623
Jose D
Job Details:
01/04/2024
Washer is draining on site. Informed the customer that the drain pump can have intermittent issues when it's on its way out, but I was not able to see the issue one site.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14608
Cristian
Job Details:
01/04/2024
Replace cut of switch #tested unit working and heating normal
We serviced a
LG Washer
Near East Rochester, NY 14445
Tina
Job Details:
01/04/2024
Drain pump works just is super loud, bearing are going and drums shakes when spinning. Basket is rough around the edges and wearing on gasket. Washer is from 2007 so customer is going to get a new appliance
We serviced a
Whirlpool Oven
Near Macedon, NY 14502
Derek
Job Details:
01/04/2024
4of the 5 electrodes are cracked so we?re going to change them all out. Needs the left door hinge on the upper oven,
We serviced a
Maytag Dryer
Near Pittsford, NY 14534
Jose D
Job Details:
01/04/2024
Squeaking noise on site. The dryer supporter wheel was in bad shape, and the cause of the noise. Fixed the issue with the maintenance kit. Ran and tested, the dryer no longer makes the noise and is running good. Cleaned within the dryer, and the venting is good.
We serviced a
Samsung Dryer
Near Rochester, NY 14624
JK
Job Details:
01/04/2024
Dryer blower wheel had lent and dryer sheet clogging it and causing the vibration, cleaned all checked vent and vent is clear ran and tested all and all is vibration free and running good.
We serviced a
Whirlpool Range
Near Brighton, NY 14620
Jose R
Job Details:
01/04/2024
Customer complaint was that the unit was seeping out a gas smell when diagnosing unit viewed it was only providing the max 2.5 amps went ahead and replaced igniter now unit is operating with in specs complete
We serviced a
Maytag Dishwasher
Near Webster, NY 14580
Chris
Job Details:
01/04/2024
Replaced wash pump assy and unit checks ok
We serviced a
LG Washer
Near Victor, NY 14564
Derek
Job Details:
01/04/2024
Replaced the drain pump the impeller was very loose and grinding on the housing. Replaced the pump and tested it?s working good.
We serviced a
Samsung Washer
Near Rochester, NY 14618
Jose R
Job Details:
01/04/2024
Customer complaint was that the gasket and ring was not in tact went ahead and adjusted the gasket and place ring back on properly now unit is operating with in specs after running the diagnostic complete
We serviced a
frigidaire oven
Near Rochester, NY 14618
Cristian
Job Details:
01/04/2024
Replace igniter tested unit heating fine now .
We serviced a
Samsung Washer
Near Webster, NY 14580
Cristian
Job Details:
01/04/2024
Replace weight basket tested unit working normal now
We serviced a
Samsung Dryer
Near Henrietta, NY 14467
JK
Job Details:
01/04/2024
Dryer vent clogged from cardboard and dryer lent and sheets causing over heating and shutdown, cleaned the vent ran and tested all and all is running and blowing good,
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Tina
Job Details:
01/04/2024
Drying was making a loud squealing sound, the idler wheel was bad. A new maintenance kit was installed and dryer is now working nice and quiet ,
We serviced a
Whirlpool washer
Near Rochester, NY 14618
Jose D
Job Details:
01/04/2024
The washer machine went into a cycle on site, and is fairly new. Advised the customer that there's a chance she's not holding the "hold to start" button long enough for it to start. Reccomended to hold the start button for 4-5 seconds, to ensure it's meeting the requirements for the washer to start.
We serviced a
ge refrigerator
Near Fairport, NY 14450
Tina
Job Details:
01/04/2024
Refrigerator was getting warm but deli drawer was freezing, evap fan stopped working so a new one was installed and all ice was defrosted.
A softwear update was also done on fridge.
Dryer was throwing an AF error code so I removed the venting which seemed to be right to the back wall and ran dryer and it didn?t throw the code. I removed some of the extra venting and pulled away from wall to give more space and ran dryer again and there was no code. Let customer know that it should be away from the wall so the venting is not constricted.
We serviced a
Whirlpool Dishwasher
Near Webster, NY 14580
Chris
Job Details:
01/04/2024
Installed new wash pump and sump assy - ran cycle and unable to get unit to fail and shut down as before - appears ok
We serviced a
GE Washer
Near Fairport, NY 14450
Tina
Job Details:
01/04/2024
Washer start button doesn?t always start when button it pushed. Sometime it takes about 10 min in between. The pack is an assy with the main board. Dryer needed a belt and idler wheel. Since customer is going to get a new washer they decided to just get a set.
We serviced a
speedqueen washer
Near Rochester, NY 14621
Cristian
Job Details:
01/04/2024
Something was stuck in pump causing not to drain remove object and now unit is draining fine .
We serviced a
LG Washer
Near Hilton, NY 14468
JK
Job Details:
01/04/2024
RPS sensor bad replaced ran and tested all is working good and leak free.
We serviced a
samsung Refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
01/04/2024
Dryer -Small vent clean
Washer there was a broken wire under door to Ice-maker causing no ice reattach the wire and now icemaker working normal wait 24 hours to make ice .
We serviced a
Ge Dishwasher
Near Rochester, NY 14625
Chris
Job Details:
01/04/2024
Needs electronics, unable to connect service module
Estimate approx 315 plus tax would be due
No repair at this time
We serviced a
Samsung Dishwasher
Near Rochester, NY 14618
Jose R
Job Details:
01/04/2024
Customer complaint was that the unit was not working when diagnosing unit viewed that it was spitting a 7c which is indicating a water wall motor which is covered under the 5 Samsung warranty customer will deal with Samsung to get that covered and get back to us if wanting any repairs done by us would recommend motor
We serviced a
SAMSUNG Dryer
Near Pittsford, NY 14534
Jose D
Job Details:
01/04/2024
The dryer will turn off by itself after 5 seconds, with a burning smell coming from the motor. The dryer will need a new motor, and a maintenance kit to run properly. Customer will weigh his options out.
We serviced a
Frigidaire Range
Near Macedon, NY 14502
Derek
Job Details:
01/04/2024
Needs both front burner assy going to be about $460 to do the repair. Both electrodes are built into the burner.
We serviced a
Samsung Washer
Near Rochester, NY 14625
Chris
Job Details:
01/04/2024
Recommend bellow estimate approx 245 plus tax due on return
No repair at this time
We serviced a
Whirlpool Dryer
Near Rochester, NY 14616
Jose D
Job Details:
01/04/2024
Dryer won't start on site. The thermal fuse did not pass the continuity test. The thermal fuse will need to be replaced. I replaced the thermal fuse, ran and tested, the dryer now starts and works properly.
We serviced a
Frigidaire refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
01/04/2024
When diagnosing customers ice maker vowed that it was placed in upside down so when filling the tray it would leak all on to the bottom of the ice tray went ahead and adjusted the ice maker the proper way now unit is operating with In specs complete
We serviced a
Kenmore Refrigerator
Near Hilton, NY 14468
JK
Job Details:
01/04/2024
Refrigerator Icemaker not finding home position and will need to be replaced customer will contact home warranty to see if covered, door would not close due to baking soda holder hitting on door.
We serviced a
samsung refrigerator
Near Rochester, NY 14613
Jose R
Job Details:
01/04/2024
Customer ice maker in the freezer was broken causing the ice maker in the freezer not to working went ahead and replaced ice maker now unit is operating with in specs complete
We serviced a
samsung Dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
01/03/2024
Dishwasher power cord was lose to dishwasher causing no power reattached the caps to the power line and now unit is working normal
We serviced a
Whirlpool Washer
Near Rochester, NY 14609
Jose R
Job Details:
01/03/2024
Customer complaint was that the unit was not starting when diagnosing unit viewed that unit had a bad micro switch and fuse and unit is now operating with In specs
We serviced a
Samsung Dryer
Near Rochester, NY 14618
Jose D
Job Details:
01/03/2024
No heat on site. The heating element failed the continuity test, the dryer will need a new heating element. I replaced the heating element, ran and tested, the dryer now has heat and is working properly.
We serviced a
maytag washer
Near Rochester, NY 14625
Tina
Job Details:
01/03/2024
Washer drained the water out right when it was turned back on. I ran a load with cloths in there and it completed all cycles without issues. There was a leak with one of the hoses but it was coming loose from the bottom of the washer tub so that was pushed back up and tightened and it stopped leaking.
Let customer know she will most likely need a drain pump soon as hers looks like it?s full of mold and she said she will call us when it stops working. Drain pump part number will be in notes.
We serviced a
insinkerator Garbage Disposal
Near Rochester, NY 14606
JK
Job Details:
01/03/2024
Disposal motor is rusted and leaking by and jammed up water under sink causing sink bottom to collapse Disposal will need to be replaced.