We serviced a
Whirlpool Refrigerator
Near Penfield, NY 14526
Derek
Job Details: 10/06/2023
I defrosted the freezer. I went into diagnostic mode and changed the defrost timer to basic mode in an 8hr timer to see if that helps with the frost build up. I checked the thermostat for Defrost and thermister in the freezer. They looked to be working ok. The display is faded so it?s hard to tell if the numbers in the screen. I put the unit in force defrost and it melted a bunch of the ice and frost. The rest I got with my steamer. The evap fDan seems to have quieted down. It may need a new one possibly or a thermister. Wpw10514110
We serviced a
whirlpool Refrgierator
Near Hilton, NY 14468
Jose R
Job Details: 10/06/2023
Customer shelf was stuck had to pull out and educated them on getting a new shelf but unit is operating with in specs complete
We serviced a
LG washer
Near Webster, NY 14580
Chris
Job Details: 10/06/2023
Replaced drain pump motor and tests ok
We serviced a
Kenmore Microwave
Near Penfield, NY 14526
Chris
Job Details: 10/06/2023
Replaced interlock switches and turns on and unit heats well
We serviced a
GE Dryer
Near Rochester, NY 14616
Jose R
Job Details: 10/06/2023
Customer u it was not heating up when diagnosing unit viewed that the customer had bad coils not allowing the gas to go through the unit and heat up went ahead and replaced coils unit operating with in specs complete
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 10/06/2023
Repaired ff evap sensor with new fan and harness assy Also replaced main pcb with most recent update Passes all tests in diag mode and error codes are no longer present- customer to monitor as a different company has been in unit and repairs were not up to standard, we corrected as well as possible
We serviced a
LG dishwasher
Near Rochester, NY 14618
Tina
Job Details: 10/06/2023
When I arrived I ran the dishwasher and it makes a rattling sound, customer thought it was arm hitting the lower rack so I took the rack out and took the kick plate off and ran it again and the sound was still there and it?s coming from the direct drive motor. Customer decided she is going to get a new appliance due to this being a 7 year old LG.
We serviced a
lg washer
Near Fairport, NY 14450
Derek
Job Details: 10/06/2023
The washer was trying to drain the water. Here was only a small amount coming from out of the hose. I used my wet vac to get all the water out of the unit. I then removed the filter and found it was packed full of hair and debris. I cleaned the filter out, and ran & tested the machine. It filled and drained 3 times no problem. I raised the drain hose in the sink so that it wouldn?t siphon water back inside the washer.
We serviced a
Maytag Refrigerator
Near Penfield, NY 14526
Chris
Job Details: 10/06/2023
Replaced defrost control board and verified defrost - may take up to 24 hours to regulate to correct temperatures
We serviced a
Kenmore Refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 10/06/2023
If customer calls back will recommend door switch #6600JB2004B Wait 24 hours for proper cooling freezer fan is now working .
We serviced a
whirlpool dishwasher
Near Rochester, NY 14606
Cristian
Job Details: 10/06/2023
Installed dishwasher no issues found after test .
We serviced a
Bosch dishwasher
Near Fairport, NY 14450
Tina
Job Details: 10/06/2023
Dishwasher won?t power on. All necessary voyage is getting to UI. They need a new main control board. Estimate was emailed to customer and they will call us back if they decide to get fixed. Part number will be in notes.
We serviced a
Whirlpool dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 10/06/2023
10/6 installed new lower spray arm and tested and showed no signs of leaking. Customer did state it happen between the 2 and 3 hour mark of the cycle. Let customer know if for any reason it should leak again the other other part would be the seal on the bottom of the door.
We serviced a
frigidaire refrigerator
Near Rochester, NY 14622
Jose R
Job Details: 10/06/2023
Customer leak tray was over flowing with water had to shock the drain tray now unit is operating with in specs complete
We serviced a
Bosch dishwasher
Near Rochester, NY 14625
Chris
Job Details: 10/06/2023
Replaced console and related parts. Checks ok
We serviced a
Whirlpool Dryer
Near Rochester, NY 14610
Tina
Job Details: 10/05/2023
Dryer is 12 years old and it needs a maintenance kit and a motor because it?s not sending voltage to board to heat up. Customer is going to get a new appliance.
We serviced a
Kitchen Aid stove
Near Hilton, NY 14468
Cristian
Job Details: 10/05/2023
Stove would recommend board #W11100515 out of stock . Fridge would recommend condenser motor# 242018304 Washer will recommend display #137035240NH
We serviced a
MAYTAG washer
Near Irondequoit, NY 14609
Jose D
Job Details: 10/05/2023
Unit Making noise during agitating. I noticed that the belt pulley wheel was rubbing into the plastic pulley cover. The pulley wheel bolt was loose, therefore making the noise and rubbing against the pulley cover because it was sitting low. Tightened the bolt, ran and tested, everything works and sounds good now.
We serviced a
frigidaire Refrgierator
Near Penfield, NY 14526
Tina
Job Details: 10/05/2023
Water and ice was not dispensing and the displace said service. When. arrived there is a clicking noise and the condenser fan and compressor was turning on and off with the clicking which was coming from the main board. I unplugged fridge and plugged it back in and code went way and dispenser was working again. Customer was quoted for main board due to all issues happening when relay is going on and off. He is going to talk to his wife and get back to us if he wants to order board. Part number will be in notes and the estimate was emailed to customer.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14616
Cristian
Job Details: 10/05/2023
Cleaned out drain plug wait 24 hours for proper cooling.
We serviced a
Kitchen aid dishwasher
Near Ontario, NY 14519
Chris
Job Details: 10/05/2023
Replaced keypad and tested unit , unable to see any other issues and tests ok - first visit voltage to keypad but unit unresponsive- customer has attempted to repair prior to our arrival - may need additional parts / labor after keypad replacement as unit will not even turn on
We serviced a
Whirlpool Microwave
Near Webster, NY 14580
Chris
Job Details: 10/05/2023
Reset interlock/latch If problem returns needs new interlock kit Est approx 120-130 plus tax / shipping if needed
We serviced a
GE Washer
Near Rochester, NY 14620
Jose D
Job Details: 10/05/2023
Lid switch does not seem to be working properly, washing machine error code confirms it's a lid switch problem. The lid switch will need to be replaced. Replaced the lid switch, the washer now goes into the wash cycle. Passed diagnostic test. Everything is working good now.
We serviced a
LG dryer
Near Rochester, NY 14606
Jose D
Job Details: 10/05/2023
Dryer is making a thumping sound on site. The dryer basket has a crack on the edge where the roller wheels support the basket. Due to the price of repair, the customer will buy another dryer.
We serviced a
Samsung Refrigerator
Near Hilton, NY 14468
Cristian
Job Details: 10/05/2023
Replace freezer defrost sensor no error codes heater works fine now
We serviced a
MAYTAG Microwave
Near Pittsford, NY 14534
Tina
Job Details: 10/05/2023
Microwave was not heating. The plug for the microwave was not above so I had customer turn off at breaker. The sides of the microwave were buckled out and the top was also along with what looked like a piece of tape that was covering the venting. Once I was able to get the screws out from the top the right side of the bracket came off wall and only left side was holding it. I was able to get it off the other bracket and started to lower it and realized it was not actually plugged in it was hardwired and the wires we?re just attached to the powers lines with nuts and electrical tape. Once I lowered it all the way down and turned it around and saw the fan was installed wrong and someone had sawed holes into the plastic of the fan casing hoping that would help with the ventilation which it didn?t. Let customer know that we were unable to work any further on appliance due to the way it had been installed.
We serviced a
Amana refrigerator
Near Irondequoit, NY 14622
Jose R
Job Details: 10/05/2023
Customers unit is not cooling at all when diagnosing unit there were no power going to the fan and when diagnosing u it seen a burnt wire on the main connector on the freezer customer will have to start exploring there options on a new one complete
We serviced a
Frigidaire dishwasher
Near Henrietta, NY 14467
Jose R
Job Details: 10/05/2023
Went ahead and replaced float switch now unit operating with in specs no error codes complete
We serviced a
LG Stove
Near Ontario, NY 14519
Chris
Job Details: 10/05/2023
Replaced display board and tests ok
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14612
Cristian
Job Details: 10/05/2023
Replace freezer fan motor wait 24 hours for proper cooling .
We serviced a
Maytag Dishwasher
Near Webster, NY 14580
Chris
Job Details: 10/05/2023
Needs console and vent seal Estimate approx 334 plus tax and shipping would be due on return No repair at this time, customer will call if they want ordered
We serviced a
Whirlpool Washer
Near Hilton, NY 14468
Cristian
Job Details: 10/05/2023
Will recommend display customers going to think about it before doing the repair
We serviced a
Whirlpool Washer
Near Henrietta, NY 14467
Jose R
Job Details: 10/05/2023
Cleaned out all the gunk on the pressure sensor and stood for a whole cycle if customer calls back and stated issue keeps happening would recommend pressure sensor
We serviced a
Whirlpool washer
Near Spencerport, NY 14559
Jose D
Job Details: 10/05/2023
Washer is getting the correct voltage going into the washing machine, but not the correct voltage coming out from the main board. Unit will need a main board replacement, but would recommend both the main board, and control board be replaced since the customer stated they were getting sparks when ever they plugged the unit in the outlet.
We serviced a
Maytag Washer
Near Brockport, NY 14420
Cristian
Job Details: 10/05/2023
Cleaned out drain filter tested unit draining fine now .
We serviced a
GE refrigerator
Near Scottsville, NY 14546
Cristian
Job Details: 10/05/2023
Replace fridge fan motor and did a software update .
We serviced a
Amana Gas Range
Near Pittsford, NY 14534
Derek
Job Details: 10/05/2023
Cannot get parts for this unit any more. Needs a spark module
We serviced a
Whirlpool oven
Near Irondequoit, NY 14617
Tina
Job Details: 10/05/2023
Upper TCO was blown and over didn?t work but lower oven did. A new TCO was installed and over working without issues.
We serviced a
samsung Refrgierator
Near Pittsford, NY 14534
Derek
Job Details: 10/05/2023
Needs evap cover and fan assy. It?s on back order plus the unit is over 10 hrs old.
We serviced a
Samsung refrigerator
Near Rochester, NY 14618
Tina
Job Details: 10/05/2023
FF and FZ were both 75?. Samsung which is 10 years old. Tested compressor and it?s bad and a new appliance is needed.
We serviced a
GE Dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 10/05/2023
Did the two software updates. Ran and tested the user interface face is leaking.
We serviced a
Whirlpool Stove
Near Rochester, NY 14607
Chris
Job Details: 10/05/2023
Unit 180-200 degrees in spots while oven is on definitely has significant heat loss possible liner / insulation issue also all cooktop burners are loose/ bad No repair recommend as cost and parts on back order
We serviced a
Frigidaire Oven
Near East Rochester, NY 14445
Tanner
Job Details: 10/04/2023
Complaint of no bake. Requested bake and igniter does glow but takes in excess of 45 seconds to open gas valve. Circuit draw is 2.9 amps. Proper is 3.6 amps. Igniter not dropping resistance value as it heats. Needs new igniter. Installed new igniter. Tested via 250 degree bake.
We serviced a
MAYTAG washer
Near Rochester, NY 14623
Jose R
Job Details: 10/04/2023
Customer unit was spitting error code for a drain issue when diagnosing the unit viewed that the filter was clot with a rubber glove and a bunch of gunk cleaned it out now the unit has Arron pressure when draining operating with in specs complete
We serviced a
Kenmore washer
Near Rochester, NY 14617
Cristian
Job Details: 10/04/2023
Not a washer issue they will need a plumber
We serviced a
Jenn air oven
Near Pittsford, NY 14534
Tina
Job Details: 10/04/2023
Tested all components and they All tested good but temp sensor seemed off. The main board is also having issues with the time changing by itself which also contributed to the temp issues. Both main control and temp sensor are being ordered 10/4 installed new board and temp sensor and set oven to 350? and it?s staying in the correct temp range. Oven is working now without issues
We serviced a
Kenmore Washer
Near Rochester, NY 14618
Tina
Job Details: 10/04/2023
When in rinse and spin, there is a grinding sound and you can smell smoke. Motor and gear case at very hot to the touch. Gave customer quote on gear case and he is going to just get a new appliance.
We serviced a
MAYTAG washer
Near Rochester, NY 14622
Jose D
Job Details: 10/04/2023
Washer is making sounds that indicate it's a bearing issue. The washer also shakes bad during the spin cycle, Im which leveling could not correct. Based on the cost of the repair, the customer will look to purchase a new washer.
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Derek
Job Details: 10/04/2023
Dave said he heard strange noises. The fridge is warm and the freezer is cold. The evaporator fan sound?s noisy and seems to take a long time to come up to speeds. The flap on the door ice maker had a bunch of water behind it from melted ice cubes.
We serviced a
Kenmore Refrigerator
Near Rochester, NY 14617
Jose R
Job Details: 10/04/2023
Customers unit have a a partial frost pattern build up on the coils in the freezer. Food is not freezing all the way but they have a compressor issue customer will have to start exploring there options on a new one or getting in contact with someone who deals with doing seal systems
We serviced a
frigidaire Refrgierator
Near Rochester, NY 14609
Cristian
Job Details: 10/04/2023
Replace flipper and cleaned out drain plug in the freezer
We serviced a
GE Microwave
Near Macedon, NY 14502
Derek
Job Details: 10/04/2023
Installed kit for the door latch with all new micro switches.
We serviced a
Kenmore refrigerator
Near Victor, NY 14564
Derek
Job Details: 10/04/2023
Needs a new ice maker goin to be more than they want to spend.
We serviced a
Not known Microwave
Near Rochester, NY 14618
Tanner
Job Details: 10/04/2023
Installed new turn table motor. Tested unit and unit tested good.
We serviced a
Whirlpool Refrgierator
Near Pittsford, NY 14534
Tanner
Job Details: 10/04/2023
Same issue as before frozen fill tube. Replaced inlet assembly with upgraded insulation. Tested unit and unit tested good.
We serviced a
GE washer
Near Irondequoit, NY 14609
Jose D
Job Details: 10/04/2023
The washer drains, but won't go into cycle because the inner tub is damaged. When free spinning the tub by hand, you can hear that it's a bearing issue. Inner tub feels very loose, and unstable.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 10/04/2023
Replaced ice maker , may take 24 hours to start ice production
We serviced a
Whirlpool washer
Near Rochester, NY 14610
Cristian
Job Details: 10/04/2023
Replace door switch and ran a regular cycle ran fine with no issues .
We serviced a
GE Microwave
Near Rochester, NY 14617
Cristian
Job Details: 10/04/2023
Replace mag ,Hvc and diode tested unit heats up fine now .
We serviced a
Whirlpool Refrgierator
Near Ontario, NY 14519
Chris
Job Details: 10/04/2023
Installed ice maker under warranty and passes all tests and filled with water: if problem persists small chance main board was damaged when original ice maker failed as we are unable to locate any other issues or errors See notes
We serviced a
Samsung refrigerator
Near Rochester, NY 14607
Cristian
Job Details: 10/04/2023
Replace ice maker wait 24 hours for ice maker to make ice .
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14618
Tanner
Job Details: 10/04/2023
Complaint of warm temps. Unit off for 48 consecutive hours on arrival. Customer advised limited diagnostic capabilities with unit not in failed state. Turned cooling on, compressor turns right on. Unit achieves full frost pattern in 5 minutes. Customer to continue to monitor will call back if issue returns. Evap fan runs, excess moisture one expects to find due to defrost issue not present.
We serviced a
MAYTAG washer
Near Spencerport, NY 14559
Jose R
Job Details: 10/04/2023
Went ahead and replaced door switch and also replaced manifold now both the dishwasher and washer are working with In Specs complete
We serviced a
ge dryer
Near Rochester, NY 14616
Jose D
Job Details: 10/04/2023
The idler wheel was damaged, therefore it needs to be replaced. Replaced the idler wheel. Dryer vents were not clogged and did not need to be cleaned. Ran and tested, everything is working good.
We serviced a
GE Refrigerator
Near Rochester, NY 14610
Tina
Job Details: 10/04/2023
Customer was hearing a noise randomly coming from the freezer. I took off evap cover and notice the evaporator was off the screw that held it in place so I put that b@k on the adjusted the bottom drip tray which was bent upwards and made sure fan was in correct place. Customer was told if she hears the sound again to record it and she has 90 days for service call and if there is parts needed she will pay for those and the difference In labor depending on cost.
We serviced a
GE Profile Refrigerator
Near Penfield, NY 14526
Tanner
Job Details: 10/04/2023
Complaint of warm temps. Measured 56 degrees in FZ and FF. No frost on Evap. Sealed system failure.
We serviced a
ge microwave
Near Webster, NY 14580
Chris
Job Details: 10/04/2023
Needs keypad / pcb in console , glass in door falling, handle and grill is cracked But control is NLA and door is expensive No repair
We serviced a
Samsung Oven
Near Irondequoit, NY 14622
Tanner
Job Details: 10/04/2023
Complaint of leak and no spin, found cracked wash tub and broken lid switch. Unit is beyond repair. Changed oven light bulb.
We serviced a
GE refrigerator
Near Rochester, NY 14609
Tina
Job Details: 10/04/2023
Customers evap fan in FZ is super loud when it runs. Customer decided dies to wait till it dies to get it fixed. Part number will be in notes incase she calls back we can order it so it?s here when we go back
We serviced a
Kenmore Stackable Washer Washer
Near Victor, NY 14564
Derek
Job Details: 10/04/2023
Auger seems to be workin ok. I checked the belt and it looks good no crackin or chunks missing. The gear box looks good no oil leaks.
We serviced a
Samsung Oven
Near Palmyra, NY 14522
Derek
Job Details: 10/04/2023
I replaced the main board on the oven because it would randomly not turn the oven elements on to heat up the oven.
We serviced a
kitchen Aid refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 10/04/2023
Installed new ice maker and it filled and went into cycle.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14617
Jose D
Job Details: 10/04/2023
Washer will fill with water but not go into a cycle. Washer also has intermittent power issues with the timer knob. The lid switch also seems to be faulty. 20+ year old washer. Customer decided to just buy a new washer, doesn't want to chance any other future issues with it.
We serviced a
Ge Dishwasher
Near Rochester, NY 14623
Jose R
Job Details: 10/04/2023
Replaced flood switch now unit operating with in specs complete
We serviced a
Whirlpool refrigerator
Near Victor, NY 14564
Derek
Job Details: 10/04/2023
The refrigerator was pushed all the way back to the wall. This wouldn?t allow the doors to open because of the trim around the unit. I lowered the legs and pulled the fridge out so that it had clearance. I left the fridge pulled out a little more than it was in case it gets pushed a little there still should be room for the doors to open. I lowered the legs and checked the level of the unit. The mullion divider on the left door was not always catching. The customer was concerned about this so I replaced the bushing and the hinges on the left door. It brought the door back to level. This allowed the mullion piece to close properly.
We serviced a
Bosch Dishwasher
Near Rochester, NY 14625
Chris
Job Details: 10/04/2023
Replaced wash pump/ circ motor and checks ok
We serviced a
MAYTAG Dryer
Near Rochester, NY 14612
Jose D
Job Details: 10/04/2023
Idler was damaged. Replaced idler. Ran and tested, everything is working good.
We serviced a
Frigidaire Refrigerator
Near Penfield, NY 14526
Chris
Job Details: 10/04/2023
Installed sound dampening kit and evap fan motor. Evap motor was stalled and seized, would not cool refrigerator section / freezer too cool with out replacing. ** sound damping kit may not completely solve noise issue but should help
We serviced a
MAYTAG washer
Near Penfield, NY 14526
Chris
Job Details: 10/03/2023
Found stripped agitator plate and gear oil underneath Needs gearbox, hub and agitator plate Mvwx655dw1 No repair at this time
We serviced a
whirlpool dryer
Near Rochester, NY 14612
Jose R
Job Details: 10/03/2023
Customers unit was making a squeaking noise when in operation went ahead and replaced maintenance kit also cleaned out dryer and vent as well now unit is operating with in specs complete
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Tina
Job Details: 10/03/2023
Dryer belt snapped and so a maintenance kit was installed and dryer is running without issues
We serviced a
Samsung Dryer
Near Irondequoit, NY 14609
Jose D
Job Details: 10/03/2023
Everything within the unit checked out. Not noticing any issues on site. Advised to take a video and call back if it happens again.
We serviced a
Kitchen aid refrigerator
Near Webster, NY 14580
Chris
Job Details: 10/03/2023
Replaced ice maker under part warranty If problem persists can try new inlet and tube ( approx 305 plus tax to replace inlet and tube )
We serviced a
Frigidaire Dryer
Near East Rochester, NY 14445
Tina
Job Details: 10/03/2023
Door catch was pushed through and cracked. Door catch was replaced and is now locking and working without issues
We serviced a
Kenmore Stove
Near Rochester, NY 14613
Jose R
Job Details: 10/03/2023
Customers unit was not powering on when plugging up the unit the out let would be sparking crazy and all the wires looked burnt out would recommend customer to deal with a electrician
We serviced a
MAYTAG washer
Near Rochester, NY 14617
Cristian
Job Details: 10/03/2023
ran a full cycle on this machine unit drains and Spins fine with no problem
We serviced a
Samsung Dryer
Near Irondequoit, NY 14609
Cristian
Job Details: 10/03/2023
Replace main board #dc92-01896a tested unit working fine now
We serviced a
Whirlpool washer
Near Henrietta, NY 14467
Jose R
Job Details: 10/03/2023
Customer has a bad drain pump and a bunch of gunk inside of the lines as well not allowing the unit to drain properly replaced pump also both the drain lines as well unit now operating with In Specs complete
We serviced a
Washer Samsung
Near Rochester, NY 14615
Jose R
Job Details: 10/03/2023
When diagnosing unit and taking it all apart the door switch was the issue But viewed that the weight basket was broke and also that there was a big hole inside of the outer drum customer will have to get in contact with Samsung to get issue resolved
We serviced a
LG washer
Near Rochester, NY 14625
Tina
Job Details: 10/03/2023
Took top and back off and put in diagnostics mode, after about 2 min smoke started to come out of the vent to n the back and when I stopped washer and opened door a mass amount of smoke came out of tub. Customer is going to get new appliance.
We serviced a
GE Dishwasher
Near Brighton, NY 14610
Tina
Job Details: 10/03/2023
Ran dishwasher a few times in cycle customer uses and saw no leak, hooked up to smart HQ and tested all different components and no leak. Customer know about 90 day trip fee but is planning on getting a new appliance if it leaks again.
We serviced a
Whirlpool dishwasher
Near Irondequoit, NY 14617
Tanner
Job Details: 10/03/2023
Complaint of no wash. Initial run filled and rain and subsequent runs failed, jumped float switch and unit worked. Unit leaking through float switch corroding connectors. Lower part of float NLA. Attempt repair with seal, lock nut, and new micro switch. Installed new seal and switch, tested unit and unit tested good.
We serviced a
Frigidaire Dishwasher
Near Ontario, NY 14519
Chris
Job Details: 10/03/2023
Installed spray arm as old was split and causing a leak
We serviced a
Amana Dryer
Near Rochester, NY 14620
Jose D
Job Details: 10/03/2023
Low heat on site. After running for 5 minutes, there was no heat at all. Igniter glowing, but not igniting. Replaced gas coils. Ran and tested, the dryer now has steady heat and is working properly.
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Tina
Job Details: 10/03/2023
Entire refrigerator was getting warm. FZ was at 38? and FF was at 51?. Compressor was making a weird noise that customer said he has been hearing so windings were tested and compressor is bad. Customer is going to get a new appliance.
We serviced a
frigidaire Refrgierator
Near Victor, NY 14564
Derek
Job Details: 10/03/2023
Unit has a sealed system issues with low refrigerant. There was little to no frost on the evaporator fins. I replaced the door gasket. There are 100 screws to loosen to install this gasket.
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14624
Tanner
Job Details: 10/03/2023
Complaint of no cool this morning. On arrival at approx. 2:30 measured 41 in FF and 3 degrees in FZ. Customer did cycle power to unit from power button on appliance. Complaint of FZ door not shutting properly. Freezer door is soft open. No obvious failure of door or door slider components. Door does seal for FZ and FF. Customer to continue to monitor. Customer advised to call back for return service. Advised to leave unit in failed state if possible.
We serviced a
Whirlpool Dryer
Near Macedon, NY 14502
Derek
Job Details: 10/03/2023
Unit needs the main acu board the led is flashing on it and not solid light. I tested all the sensors related to the heater and they all test good. The f1e1 error code came up as main acu error. I checked a few things on the unit and there is power to everything and it should be running and heating. I think the board isn?t calling for heat when it?s supposed to because it has an internal error. Plus the led on the main board should go from flashing to solid green and it is not. W11525997 Is for the Acu board.
We serviced a
GE Dishwasher
Near Rochester, NY 14623
Jose R
Job Details: 10/03/2023
Customers complaint was the the unit is not drying properly when diagnosing unit viewed error codes stating that it had a flood switch failure which can cause the unit to not wash or drain properly would need flood switch to complete job
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14626
Cristian
Job Details: 10/03/2023
Replace damper tested unit working fine now