We serviced a
Frigidaire Oven
Near Rochester, NY 14618
Tina
Job Details: 03/08/2024
Installed new UI and time control board. Heated upper and lower ovens to 350? and there was no issues.
We serviced a
Unsure Washer
Near Rochester, NY 14615
Cristian
Job Details: 03/08/2024
Washer -Replace suspension Dryer- replace thermo fuse tested both unit working normal now
We serviced a
LG Washer
Near Canandaigua, NY 14424
Derek
Job Details: 03/08/2024
This washer has issues. The rear tub seal is leaking onto the motor. The drum won?t spin but an inch or two at a time. The rear shock absorber is all rusted from the water leak. I got an LE error code tub won?t spin. I also got an LD code for one drain.
We serviced a
kenmore wahser
Near Macedon, NY 14502
Derek
Job Details: 03/08/2024
I unplugged the washer and let it reboot. I then tested it it?s working. It may need a new computer board. 110.25132410
We serviced a
Amana Dryer
Near Rochester, NY 14621
Jose D
Job Details: 03/08/2024
The dryer is making noises on site. The back supporter wheels are damaged and will need to be replaced. I repaired the issue with the maintenance kit. Ran and tested, the dryer is no longer making the noise and running properly. The washer had a suds error code. Ran a full cycle on the washer with no signs of any issues.
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Tina
Job Details: 03/08/2024
Put a microwave it needed a fuse and the door switches customer said she is just going to get a new one. The refrigerator was frozen over under the evaporator in the freezer because the drain was clogged in the back. I unclogged the drain, clean the back of the refrigerator and then defrosted the ice and everything is working like it should.
We serviced a
Amana Washer
Near Rochester, NY 14606
Jose D
Job Details: 03/08/2024
I ran two separate cycles in the wash with no signs of water leaking from any of the washing machine components. All checks out within the washer. The sink where the water drains into is leaking underneath from the pipe connections, mainly because the sink is draining very slow. I would advise to have a plumber come out and correct this issue with the sink.
We serviced a
Sub Zero Fridge
Near Pittsford, NY 14534
Chris
Job Details: 03/08/2024
Pickering appliance was here - parts are taken off and missing , wires hanging etc Recommend customer just wait for them to repair. Did remove debris from ff defrost drain as it was plugged so unit would stop leaking water
We serviced a
Kenmore refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 03/08/2024
FZ section was at 59? and FF is at 65? compressor is running and fans a4e all running. Coils were full of fur so I cleaned them off the. Waiting about 15 min to see if there was a frost patter or if temps got cooler and they didn?t change. Fridge is out of refrigerant and customer is going to get new appliance
We serviced a
Whirlpool Washer
Near Rochester, NY 14609
Jose R
Job Details: 03/08/2024
Customer complaint was that the unit would not complete a cycle when diagnosing unit notice it had a unbalance error code error and the shocks were bouncing like a basketball customer would need shocks replaced
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14616
Jose D
Job Details: 03/08/2024
The dishwasher leaked from the left front corner in the middle of the cycle. The bttom spray arm Is damaged and no longer holding its seal. You can visually see that the spray arm has openings where it should be glued shut. The dishwasher no longer leaked when the spray arm was removed. I would recommend to replaced the spray arm.
We serviced a
Samsung Washer
Near Webster, NY 14580
Chris
Job Details: 03/08/2024
Replaced lid lock and bracket on washer - unit was partially taken apart prior to our arrival but appears to be functioning properly Replaced dryer heating element
We serviced a
Ge Dishwasher
Near Penfield, NY 14526
Tina
Job Details: 03/08/2024
03/08/2024 10:10 am by Tina White When I went to change the drain pump we notice there was a hole in the top part of the plastic that connect to the circulation pump so she decided to not do the repair but I changed out her venting inside while there
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14617
Cristian
Job Details: 03/08/2024
Will recommend board # customer going to think about it
We serviced a
Unsure Washer
Near Rochester, NY 14609
Jose R
Job Details: 03/08/2024
We serviced a
GE Washer
Near Webster, NY 14580
Chris
Job Details: 03/08/2024
appears to be a household supply / pressure issue needs plumber
We serviced a
Whirlpool Dishwasher
Near West Henrietta, NY 14586
Jose R
Job Details: 03/08/2024
Customer complaint was the the unit was flashing 7 times when diagnosing unit it was indicating a heating issue when taking off kick plate did see signs of infestation and Insulation moved around every where with the shape of the u it customer will be exploring there options on a new one
We serviced a
GE WASHER
Near Williamson, NY 14589
Derek
Job Details: 03/08/2024
I got there and there was still water in the tub. I set it to drain and spin and it drained the water out and spun. I checked diagnostic mode and the only code it had was f0 e3 which is an over load or too heavy of a load. I cleared the code and ran a test cycle. I also ran a recalibration of the washer. It worked fine while I was there. I told the customer if it happens again I can check for new codes. I also checked the shock absorbers they seem to be fine and the tub didn?t bottom out.
We serviced a
Kenmore dishwasher
Near Fairport, NY 14450
Jose R
Job Details: 03/08/2024
Customer complaint was that the u it was not resolving the soap and the dishes were not being clean when diagnosing unit it was flashing 7-1 time which is a heating issue if customer wants to go along with any kind of repair would recommend the sump
We serviced a
LG Stove
Near Ontario, NY 14519
Chris
Job Details: 03/08/2024
Knobs are cracked , customer is going to order knobs them selves No repair at this time
We serviced a
Sub Zero Refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 03/08/2024
Cleaned out coils drain plug and compress fan
We serviced a
Whirlpool Refrigerator
Near Palmyra, NY 14522
Derek
Job Details: 03/08/2024
The drain was clogged in the freezer. I defrosted the back of the condenser and defrosted the drain. The water is going down the hole and not leaking into the freezer compartment.
We serviced a
Knemore Dishwasher
Near Williamson, NY 14589
Chris
Job Details: 03/08/2024
Replaced tub / door gasket and verified operation
We serviced a
Samsung Dishwasher
Near Palmyra, NY 14522
Tina
Job Details: 03/08/2024
Ran dishwasher a few times and everything sounds normal and there was no leak. Talked to customer about position of dishes and how the spray arm I might hit them at different angles depending where they are.
We serviced a
GE refrigerator
Near Rochester, NY 14626
Jose R
Job Details: 03/08/2024
Customer complaint was water building on the bottom of the fridge cavity when diagnosing unit the drain hole was iced over in the evap portion went ahead and cleaned out drain hole and hoses in tha back now u it is operating with in specs complete
We serviced a
samsung refrigerator
Near Fairport, NY 14450
Derek
Job Details: 03/08/2024
Evap can not coming on. I replaced the Evap fan assembly in the freezer section. As soon as the door closed the fan came on. 6 hrs for the freezer to be ice cold minimum of 12 on the fridge. The ice maker will take 24-48 hrs to get ice going steadily.
We serviced a
GE trash compactor
Near Pittsford, NY 14534
Chris
Job Details: 03/08/2024
Replaced driven gear and verified operation- tests ok
We serviced a
LG refrigerator
Near Rochester, NY 14625
Cristian
Job Details: 03/07/2024
I?m getting 120 V going to the compressor yet compressor is not turning on seems like the compressor is locked will recommend contacting LG to confirm if compressor is covered.
We serviced a
GE Washer
Near Fairport, NY 14450
Tina
Job Details: 03/07/2024
Damper is not communicating with the board telling it if it?s open or closed so it won?t go into a spin cycle. A new damper is needed. This is a known issues for this GE front load and seeing how this is not even 2 years old yet customer is going to call GE and see if they will cover this under warranty if not she is going to call us back and schedule an appt. This part is also out of stock so I let her know if she calls back we can order it but are not sure when we would be able to get it in. Part number is in notes. Firmware update was done
We serviced a
GE Dryer
Near Ontario, NY 14519
Chris
Job Details: 03/07/2024
Right ge needs timer but is NLA We4x887 unable to repair Maytag dryer replaced maintenance kit and tests ok
We serviced a
whirlpool washer
Near Rochester, NY 14604
Cristian
Job Details: 03/07/2024
We serviced a
SAMSUNG DRYER
Near Hilton, NY 14468
Jose R
Job Details: 03/07/2024
When diagnosing unit notice the wire was burnt went ahead and and snipped wire and re attached it and inform customer if happens again will recommend heating element and a wire
We serviced a
Whirlpool Oven
Near Webster, NY 14580
Chris
Job Details: 03/07/2024
Needs oven control and front left burner switch no repair at this time Approx 445 plus tax and shipping due on return
We serviced a
Samsung washer
Near Rochester, NY 14623
Jose D
Job Details: 03/07/2024
Standing water on site. The washer will not drain, and the drain pump is making a crackling noise. The drain pump is damaged and will need to be replaced. I replaced the drain pump, ran and tested, the washer now drains and works properly.
We serviced a
GE Refrigerator
Near Webster, NY 14580
Chris
Job Details: 03/07/2024
K cup dispenser plugged with coffee grounds - cleared build up and tests ok
We serviced a
Frigidaire Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 03/07/2024
Compressor is running, both fans are running, FF temp is 37? and FZ section is -1?. All components are working. Fridge is 10 years old customer said if something else happens they are just getting a new one.
We serviced a
Maytag Dryer
Near Rochester, NY 14623
Jose R
Job Details: 03/07/2024
Customer complaint was that the unit was making a noise when diagnosing unit notice that the idler was bad went ahead and replaced the maintenance kit now unit is operating with in specs complete
We serviced a
GE washer
Near Rochester, NY 14624
Jose R
Job Details: 03/07/2024
Customer education on unit
We serviced a
Hotpoint Oven
Near Ontario, NY 14519
Chris
Job Details: 03/07/2024
Replaced bake igniter and checks ok
We serviced a
Kenmore Washer
Near Rochester, NY 14609
Jose D
Job Details: 03/07/2024
The door lock is repetitively clicking on and off on site. The door lock is faulty and will need to be replaced. I replaced the door lock, and ran a diagnostic test, the washer passed the test and the door lock is now working properly.
We serviced a
Kitchenaid Dishwasher
Near Canandaigua, NY 14424
Derek
Job Details: 03/07/2024
Installed a new sump with wash motor. The old motor was locked up and making a loud humming noise.
We serviced a
maytag dryer
Near Fairport, NY 14450
Derek
Job Details: 03/07/2024
Needs heater and belt plus the wheels need to be cleaned and lubed. Replaced the heater and tested it?s working good. The dryer is working good.
We serviced a
Kitchen Aid oven
Near Webster, NY 14580
Chris
Job Details: 03/07/2024
Needs cooling fan no repair at this time Approx 340 plus tax would be due
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
Jose D
Job Details: 03/07/2024
No heat on site. The heating element did not pass the continuity test, and is visibly damaged. The heating element will need to be replaced. I replaced the heating element, ran and tested, the dryer now has heat and is working properly.
We serviced a
ge dishwasher
Near Victor, NY 14564
Tina
Job Details: 03/07/2024
Dishwasher won?t turn on and UI won?t light up. Tried to hook up smart HQ and it won?t connect. There is a solid green light on the main board which indicates corrupt software and a new board and UI are needed. Appliance is 8 years old so customer is going to get a new appliance
We serviced a
LG Washer
Near Fairport, NY 14450
Tina
Job Details: 03/07/2024
Front load LG had a leak so I took the top off and noticed that the hot water valve was leaking even when not in use so a new one was installed along with new stainless braided water lines. A diagnostic was ran and there it is not leaking anymore and running without issues.
We serviced a
Ge Washer
Near Rochester, NY 14623
Jose D
Job Details: 03/07/2024
Standing water on site. The drain pump seemed delayed, and sounds as if it is struggling to start, but eventually drains the water out. Drain pump could have intermittent issues, and would need to be replaced, since the washer doesn't always drain.
We serviced a
ge dishwasher
Near Victor, NY 14564
Derek
Job Details: 03/07/2024
Software update done to the dish washer it?s turning on and running fine.
We serviced a
samsung dryer
Near Rochester, NY 14612
Jose D
Job Details: 03/07/2024
The dryer has power, but won't go into a cycle on site. The dryer blower thermastat fuse did not pass the continuity test. The blower thermostat will need to be replaced. I replaced the fuse, ran and tested, the dryer now goes into a cycle and works properly.
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details: 03/07/2024
No power to laundry room outlets - plugged washer into hallway and washer works properly. Customer needs an electrician
We serviced a
Samsung Dryer
Near Rochester, NY 14620
Jose R
Job Details: 03/07/2024
Customer complaint was that the unit would not heat up when diagnosing unit notice bunch of lint on the bottom and that the unit and thermal cut off did not have any continuity went ahead and did a cleaning on the inside and made sure it was venting right and replaced cut off fuse unit now operating with in specs complete
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14625
Tina
Job Details: 03/07/2024
This was the garage refrigerator with the freezer on top. The drain line had gunk at the bottom in the back that was cleared out and I had ice buildup underneath the evaporator. It was leaking down into the fresh food section so the ice was steamed out and everything was cleared out, and It?s working without issues.
We serviced a
Lg Washer
Near Rochester, NY 14626
Jose R
Job Details: 03/07/2024
Went ahead and replaced main and display and unit is working with in specs complete
We serviced a
Frigidaire Washer
Near Brockport, NY 14420
Cristian
Job Details: 03/07/2024
Unit was not going to spin after I touch the actuator it started to spin fine also unit started just overfilling when on max fill seems like there?s a few problems going on with this unit to be safe will recommend Board # Pressure sensor # Actuator #
We serviced a
Bosch Microwave
Near Webster, NY 14580
Chris
Job Details: 03/06/2024
Reset breaker and unit started working properly . Interlock may be a little slow if issues continue recommend interlock kit and turn table No repair at this time.
We serviced a
samsung washer
Near Rochester, NY 14619
Jose D
Job Details: 03/06/2024
Replaced the suspension rods and leveled the washer. The washer passed the diagnostic test. The tub now feels stiff, and not as bouncy anymore. Ran and tested, everything is working properly.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14626
Jose R
Job Details: 03/06/2024
Customer complaint was that the ice maker was making a noise when diagnosing u it and running a test mode seen ice maker leaking and a bunch of ice build up around the auger motor went ahead and and replaced ice maker and steamed out the auger now unit is working fine customer will have to manually get ice and if wanting to get it to dispense right would recommend ice tray
We serviced a
ge Dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 03/06/2024
In order to install the dishwasher you guys have to shut off the main waterline going into the dishwasher was not able to locate the shut off valve for dishwasher .
We serviced a
LG Oven
Near Pittsford, NY 14534
Tina
Job Details: 03/06/2024
Customers upper and lower oven were locked after doing self clean. I unlocked them then checked components and the TCO?s were blown and the entire cooktop was not working due to a bad control board. Customer is getting a new appliance
We serviced a
ge refrigerator
Near Webster, NY 14580
Chris
Job Details: 03/06/2024
Replaced defrost control and unit started defrosting - may take 24 hours to start cycling properly. Also replaced left ff light switch 8.64
We serviced a
GE WASHER
Near Rochester, NY 14624
Cristian
Job Details: 03/06/2024
Will recommend Belt # Motor # Pulley # Unit also is making a weird whining sound when I spend a tub possibility gear case also won?t know till this parts are replace .
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 03/06/2024
User said display read lock or locked and door would not open to get food out. Recommend control and keypad as they think unit puts itself in self clean mode - unable to duplicate issue. Control and keypad are both NLA and we are unable to get replacement parts
We serviced a
LG Range
Near Penfield, NY 14526
Cristian
Job Details: 03/06/2024
Stove - replace bake igniter . Dishwasher - replace door spring
We serviced a
electrolux dryer
Near Williamson, NY 14589
Chris
Job Details: 03/06/2024
Replaced heating element assembly and test ok
We serviced a
Hotpoint Washer
Near North Chili, NY 14514
Jose D
Job Details: 03/06/2024
The drain hose has a crack and is leaking water. The drain hose will need to be replaced. I replaced the drain hose, ran and tested with no signs of water leaking from the drain hose, everything is working properly.
We serviced a
kenmore washer
Near Victor, NY 14564
Derek
Job Details: 03/06/2024
When the knob was pulled nothing would happen just a loud humming noise. I checked the motor and the gear box here spinning freely. The drain pump is new and is spinning freely. I found the capacitor was making a loud humming noise. I tested it and it had continuity so it tested bad. I replaced it and checked all cycles to make sure they?re working properly.
We serviced a
Media Refrigerator
Near Rochester, NY 14604
Derek
Job Details: 03/06/2024
Needs a new board it keeps kicking the compressor off. 17131000002821 Customer is going to call Midea because the unit isn?t that old. $350 is what repair will cost .
We serviced a
kenmore washer
Near Rochester, NY 14625
Tina
Job Details: 03/06/2024
Customer washer was leaking even when not running, took top off and the hot water valve was leaking constantly so a new one was installed and I ran a quick wash to make sure there wasn?t a leak and everything is working without issues. Short run dryer vent cleaning
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14617
Jose R
Job Details: 03/06/2024
Customer complaint was that the unit did not have any power when diagnosing unit customer would need both main control board and display
We serviced a
maytag washer
Near Irondequoit, NY 14622
Jose D
Job Details: 03/06/2024
The agitator was loose on site. I removed the agitator and inspected the teeth on both the agitator and the shaft. Both were stripped and rounded off, therefore it can not lock in place and work properly. The washing machine is also showing signs of a bearing issue based on how it sounds during a spin cycle.
We serviced a
Samsung Dryer
Near Rochester, NY 14610
Derek
Job Details: 03/06/2024
I cannot fix the dryer the frame is bent in the back right corner. The back bracket is also bent. The whole dryer is leaning to the right side and the drum is rubbing on the frame causing the grinding noise. I just cleaned the dryer of all the lint and reassembled.
We serviced a
Kitchenaid Dishwasher
Near Henrietta, NY 14467
Jose R
Job Details: 03/06/2024
Customer complaint was that the unit was not heating up when diagnosing unit notice it had a7-1 flash witch is a heating issue when running smart install heater did turn on if customer wants to go along with any repair would recommend the sump to be replaced
We serviced a
ge dishwasher
Near Fairport, NY 14450
Tina
Job Details: 03/06/2024
Dishwasher was leaking from same spot as last time the cap on the inner door was loose and causing water to get through and drip on the floor. The part was tightened and ran through the circulation cycle 2x and it?s not leaking anymore. There was also a firmware update done.
We serviced a
vent Dryer vent
Near Fairport, NY 14450
Tina
Job Details: 03/06/2024
A maintenance kit was installed along with a dryer cleaning and vent cleaning.
We serviced a
LG Oven
Near Rochester, NY 14624
Cristian
Job Details: 03/06/2024
Replace bake igniter Lg 41-231 tested unit working normal now
We serviced a
Whirlpool WAsher
Near Rochester, NY 14616
Jose D
Job Details: 03/06/2024
Check to see if the hot and cold water valves were hooked up correctly. Both are correct. Both cold and hot inlet valves are working correctly. Ran a full cold wash cycle, and there was no warmth at the end of the cycle. Advised to call back if the issue happens again.
We serviced a
Lg Washer
Near Rochester, NY 14626
Jose R
Job Details: 03/06/2024
Customer complaint was that the unit has power when diagnosing unit customer does have proper voltage coming from the home and getting the 120 at the board not seeing the light on the control board and getting a burnt smell coming from board the recommendation that will be made is to come back with both control board and display
We serviced a
Samsung Fridge
Near East Rochester, NY 14445
Tina
Job Details: 03/06/2024
Refrigerator is not cooling in FF or FZ sections. The compressor was also not running. I tested compressor and it was bad customer is going to get a new appliance. Fridge is also manufactured 5/04 so it?s almost 20 years old.
We serviced a
Maytag washer
Near Rochester, NY 14617
Jose R
Job Details: 03/06/2024
Customer complaint was that the unit would spit a unbalance error code and will have a squeaky noise. when diagnosing unit seen stator and motor scratching together and also has a bad hub and gear case customer will be exploring there options on a new unit
We serviced a
Whirlpool Stove
Near West Henrietta, NY 14586
Jose R
Job Details: 03/06/2024
Customer front left burner not turning on went ahead and cleaned out everything and still not lighting will recommend to come back with igniter
We serviced a
BOSCH DISHWASHER
Near Pittsford, NY 14534
Derek
Job Details: 03/06/2024
Replaced the water inlet valve it was leaking water into the tub.
We serviced a
Maytag WAsher
Near Rochester, NY 14615
Jose D
Job Details: 03/06/2024
The washer has power, but the customer stated the start button doesn't always work. The start button is currently working fine on site. I advised the custom that if that problem continues, they would need a new control board.
We serviced a
LG Dishwasher
Near Webster, NY 14580
Chris
Job Details: 03/06/2024
Needs new wash pump/motor approx 445.00 plus tax and shipping would be due if we order part and install Labor only is approx 145.00 plus tax due May have 10yr warranty on part recommend customer call LG
We serviced a
whirlpool oven
Near Rochester, NY 14626
Cristian
Job Details: 03/06/2024
Will recommend Cooling fan motor And board discontinued will recommend gettin new unit. .
We serviced a
Washer Dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details: 03/05/2024
Replace display customer supply part
We serviced a
samsung refrigerator
Near Rochester, NY 14606
Jose R
Job Details: 03/05/2024
Customer had no cooling in both compartments when diagnosing unit notice that the the light on the inverter board was on and compressor is not running if customer wants to go along with any repair would recommend inverter and a tube fitting for the water line
We serviced a
Kitchen aid Dishwasher
Near Rochester, NY 14622
Cristian
Job Details: 03/05/2024
Replace spray arm tested unit working fine. make sure after cleaning filter that the spray arm is on correctly.
We serviced a
frigidaire refrigerator
Near Rochester, NY 14609
Tina
Job Details: 03/05/2024
Auger was not working, used steamed and took about 3 min to defrost and was able to get it working again. Customer also needs an inlet valve but is going to talk to wife about getting that done or not. Water works just keeps coming out for about 10 seconds once you stop. Part number will be in notes. I was going to take ice box out and test heater but customer thinks that auger froze over due to house losing power and ice melting then refreezing so he just wanted me to steam it out. If we do valve customer also stated the fridge is very hard to hyper in and out from the spot it?s in.
We serviced a
kitchenaid dishwasher
Near Canandaigua, NY 14424
Derek
Job Details: 03/05/2024
Needs a new sump going to be $425 they?re going to look at new ones possibly. WPW10780877
We serviced a
bosch refrigerator
Near Rochester, NY 14610
Tina
Job Details: 03/05/2024
Ice maker is not working, I tried to put it into diagnostics mode with the test button and it would not do that either. This part has been discontinued
We serviced a
maytag dryer
Near Churchville, NY 14428
Jose D
Job Details: 03/05/2024
No heat on site. The cycling fuse was blown and will need to be replaced. The customer is choosing just to use a spare dryer they have in there garage.
We serviced a
maytag dryer
Near Rochester, NY 14625
Chris
Job Details: 03/05/2024
Unit working properly on todays visit, by wiring diagram would recommend timer if problem returns Estimate approx 280 plus tax would be due
We serviced a
LG Washer
Near Fairport, NY 14450
Tina
Job Details: 03/05/2024
Washer is leaving marks on cloths but she has not tried afresh cleaner yet or the tub clean with it so she is going to try that before having us take the washer apart to clean. I got the Clorox cloth out as it fell to the floor under the washer. Let her know she has 90 days for us to come back and clean tub if tub cleaning doesn?t work Did a dryer vent cleaning.
We serviced a
SAMSUNG refrigerator
Near Williamson, NY 14589
Chris
Job Details: 03/05/2024
Disposal and fridge started working since call was placed Replaced dishwasher electronics and unit operates properly. Also recommend customer have electrician correct junction box wiring for dishwasher and disposal junction
We serviced a
kenmore freezer
Near Irondequoit, NY 14617
Cristian
Job Details: 03/05/2024
Seal system issue will recommend new fridge
We serviced a
Unsure Washer
Near Churchville, NY 14428
Cristian
Job Details: 03/05/2024
Explain to customer always load washer with half tub size they did explain that they were doing a full load when the noises occurred when checking the belt noticed that the tub seal was leaking and belt starting to wear out . Will need new belt # tub seal# Will recommend getting a second hand remove the tub
We serviced a
frigidaire refrigerator
Near Rochester, NY 14615
Jose R
Job Details: 03/05/2024
Customer has a lock compressor which it not allowing the unit to get cold customer will have to start exploring there options on a new unit
We serviced a
Samsung refrigerator
Near Rochester, NY 14620
Tina
Job Details: 03/05/2024
There was a small hole in the water line going to ice maker so I cut the line and put a connector on and it?s not leaking anymore. Also did a short dryer vent cleaning.
We serviced a
Kitchenaid Stove
Near Fairport, NY 14450
Cristian
Job Details: 03/05/2024
New board and still unit was not heating up went behind the unit and noticed that there was a tiny wire behind a convection fan causing this issue reattached the wire and now unit is working didn't charge customer they paid last time
We serviced a
kenmore dishwasher
Near West Henrietta, NY 14586
Jose R
Job Details: 03/05/2024
Customer complaint was that the unit would not drain when diagnosing unit notice that the drain pump was bad went ahead and replaced pump unit now working with in specs if customer wants to replace drain hose would need to make sure unit is pulled out