We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Tina
Job Details: 08/07/2023
Tray in ice maker was broken and deformed, a new ice maker was installed. Shelf is just a drop off and customer will install
We serviced a
Kitchen aid refrigerator
Near East Rochester, NY 14445
JK
Job Details: 08/07/2023
Ran refrigerator through service mode checked all components all are checking king good problem is with frost buildup on evap and is a known problem with kitchenaid. Recommend to contact kitchenaid if problem returns.
We serviced a
Frigidaire Microwave
Near Farmington, NY 14425
Derek
Job Details: 08/07/2023
I found the spring for the door latch had come off of the holder. I reattached it to a different part of the door so that it would put tension on the latching mechanism.
We serviced a
kenmore dishwasher
Near Macedon, NY 14502
Derek
Job Details: 08/04/2023
Bent he tab down for the door latch and it seems to be working good.
We serviced a
ge oven
Near Fairport, NY 14450
Derek
Job Details: 08/04/2023
JKP70DP1BB Needs a new board nla
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14617
Jose R
Job Details: 08/04/2023
Customers unit is filling with water then it?s stay quiet and does not go into the next cycle when diagnosing unit viewed that the wash pump is getting the 120 volt and it?s not running so customer has a bad pump customer does not want to go along with repair and will be exploring there options on a new one
We serviced a
frigidaire Refrgierator
Near Farmington, NY 14425
Derek
Job Details: 08/04/2023
Last stop on Friday needs compressor fan and a new ice maker.
We serviced a
LG dishwasher
Near Webster, NY 14580
Derek
Job Details: 08/04/2023
I couldn?t find anything abnormal. Or strange noises the customer hasn?t used the dishwasher in a few days?? Not sure it it cleared itself out. I told them to call back if it keeps happenings
We serviced a
Kitchen aid refrigerator
Near Webster, NY 14580
Cristian
Job Details: 08/04/2023
Will recommend filter case assembly
We serviced a
ge dryer
Near Irondequoit, NY 14609
Jose R
Job Details: 08/04/2023
Tried replacing push start switch and door switch both parts did not resolve the issue customer had a bad motor customer does not want to go along with the repair and will be exploring there options on a new one
We serviced a
kitchenaid stove
Near Webster, NY 14580
Cristian
Job Details: 08/04/2023
Replace valve tested unit no leaks #
We serviced a
LG refrigerator
Near East Rochester, NY 14445
Tina
Job Details: 08/04/2023
Everything is working, no ice build up talked to him about making sure nothing is blocking door seal.
We serviced a
Bosch dishwasher
Near Rochester, NY 14612
JK
Job Details: 08/04/2023
Ran dishwasher through many cycles along with service mode can fine no leak and adviced customer to run dishwasher and call if needed.
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Tina
Job Details: 08/04/2023
Ran a diagnostic and there is a 4-3 error code which is the wash motor, dishwasher will fill with water the does nothing else. A sump w motor is being order 8/4 new sump installed and it?s working without issues.
We serviced a
LG oven
Near Webster, NY 14580
Cristian
Job Details: 08/04/2023
Replace igniter tested unit working good now
We serviced a
GE Dryer
Near Penfield, NY 14526
Jose R
Job Details: 08/04/2023
Customer had a broken timer Fitting causing the knob not to fit seen pliers on the dryer looks like it broke off When waiting for the new knob to come in informed customer that normally that physical damage and not covered but we will cover part but they will still have to pay a least a service charge
We serviced a
GE dishwasher
Near Irondequoit, NY 14617
Jose R
Job Details: 08/04/2023
Customer complaint with the unit was that it was not draining and was leaking as well when diagnosing unit went ahead and shocked everything inside of the cavity then updated the unit to its newest software then after that ran multiple loads and could not see any leaks and also the unit was draining if customer wants to go along with repair would recommend drain pump and door sea
We serviced a
Whirlpool Dryer
Near Rochester, NY 14625
Cristian
Job Details: 08/04/2023
Reaplce idler kit # tested unit no squeaking noise .
We serviced a
MAYTAG washer
Near Fairport, NY 14450
Derek
Job Details: 08/04/2023
On arrival determined unit must be uninstalled to complete repair. Attempted a drain and spin cycle to evacuate as much water as possible from unit. Keypad not allowing to easily select cycle, unit is flashing the number 3 as if the lock controls button is being pressed. Changed ACU to see if this would correct keypad faults but keypad is still not accepting commands easily. Customer advised this symptom not present on initial service call. Customer states keypad really started acting up over the weekend. Offered replacement of both ACU and UI. Derek to return on 8/4 to replace UI. Replaced ran and tested the functions all seem to be working great.
We serviced a
kenmore dishwasher
Near Pittsford, NY 14534
Jose R
Job Details: 08/04/2023
Customer unit was leaking from the circulation motor causing the unit to leak drastically went ahead and re attached hosing and ran unit multiple times now unit is operating with in specs complete customers want a us to order filter and drop off with a paper invoice a well
We serviced a
Kitchen aid oven
Near Mendon, NY 14506
JK
Job Details: 08/04/2023
Tested infinite Switch and element all is working and heating knob broken and will need to be replaced. Customer will replace.
We serviced a
GE Microwave
Near Pittsford, NY 14534
Tina
Job Details: 08/04/2023
Part NLA no charge for trip
We serviced a
maytag washer
Near Rochester, NY 14625
Cristian
Job Details: 08/04/2023
Lots of gunk on the seal told customer try to use afresh, smell can possibly be from load this this machine is belt driven that can cause smell if over loading ran quick wash with few towels and didn?t get no smell advice reduced loads to avoid smell .
We serviced a
kenmore elite refrigerator
Near Rochester, NY 14618
Tina
Job Details: 08/04/2023
Washer needed a new gear case and she said she will get a new one Fridge needed drain cleaned out and defrosted. She said she will just keep taking the ice out of the bottom of the freezer
We serviced a
bosch dishwasher
Near Rochester, NY 14625
Derek
Job Details: 08/04/2023
Needs door seal sweep for the lower part of the door. Replaced and tested it seems not to be leaking.
We serviced a
Kitchen aid Dryer
Near Penfield, NY 14526
Derek
Job Details: 08/03/2023
I found the thermostat had failed. It wasn?t allowing the dryer to heat. I installed the thermal cutoff kit. I tested the dryer and it is heating now.
We serviced a
Kenmore washer
Near Penfield, NY 14526
Cristian
Job Details: 08/03/2023
Replaced pump
We serviced a
frigidaire dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 08/03/2023
Fridge cleaned out coils Dishwasher issue it will stay on the wash cycle for a long time never goes into drying will recommend main board # customer getting new unit
We serviced a
LG Stove
Near Penfield, NY 14526
Cristian
Job Details: 08/03/2023
Will recommend electrician to check the electric plug to unit not getting 240 volts
We serviced a
frigidaire washer
Near Rochester, NY 14607
JK
Job Details: 08/03/2023
Door lock bad and will need to be replaced, customer decided to not repair and will replace unit.
We serviced a
Frigidaire oven
Near Ontario, NY 14519
Derek
Job Details: 08/03/2023
Replaced the bad bake igniter.
We serviced a
Whirlpool Refrgierator
Near Walworth, NY 14568
Tina
Job Details: 08/03/2023
Items in freezer were frozen when I got there and fridge was at temp. Checked compressor and it was good and frost pattern on evap appeared to be good. I filled an ice cube tray and put it in freezer and told her if it?s not frozen by tomorrow there she has a leak and will need a new fridge.
We serviced a
GE refrigerator
Near Webster, NY 14580
JK
Job Details: 08/03/2023
Icemaker filter line kinked during manufacturing unkinked line ran and tested all is working good.
We serviced a
frigidaire washer
Near Rochester, NY 14607
Cristian
Job Details: 08/03/2023
Replace display ran a normal cycle went through with no problem all cycles now show all LED lights are working.
We serviced a
frigidaire oven
Near Walworth, NY 14568
Tina
Job Details: 08/03/2023
Bake igniter was not pulling correct amperage to light. A new igniter was installed and it?s pulling correct amps and Igniting without issues.
We serviced a
Samsung refrigerator
Near Rochester, NY 14612
Jose R
Job Details: 08/03/2023
Customer does not have a full frost pattern which is causing the unit not to properly cool customer has a bad compressor which they would be exploring there options on a new one complete
We serviced a
Samsung refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 08/03/2023
Replace defrost sensor wait 24 hours for proper cooling .
We serviced a
Samsung Dryer vent
Near Fairport, NY 14450
Tina
Job Details: 08/03/2023
Dryer vent cleaning
We serviced a
LG Washer
Near Palmyra, NY 14522
Derek
Job Details: 08/03/2023
Replaced the drain pump it was letting the water out.
We serviced a
Frigidaire oven
Near Penfield, NY 14526
Cristian
Job Details: 08/03/2023
Looks like the fitting connectors on the bake side was burnt out casing ark to the frame Added new fitting connectors and now unit is working fine now .
We serviced a
Whirlpool dryer
Near Rochester, NY 14625
Cristian
Job Details: 08/03/2023
Replace CUTOFF-TML #tested unit heats up fine now
We serviced a
GE Dryer
Near Webster, NY 14580
Derek
Job Details: 08/03/2023
I replaced the broken belt and the cracked pulley ran and tested good.
We serviced a
Whirlpool washer
Near Penfield, NY 14526
Tina
Job Details: 08/03/2023
Ran a diagnostic and everything passed, heckled for error codes and there were non, adjusted feet then ran a load and it worked without issues
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14617
Jose R
Job Details: 08/03/2023
Customer has has a bad frez evap causing unit to make a loud noise customer would need cover replaced
We serviced a
Samsung Dryer
Near West Henrietta, NY 14586
Jose R
Job Details: 08/03/2023
Customer unit was not heating up when diagnosing unit viewed that the heating element did not have continuity went ahead and replaced heating element unit operating with in specs complete
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Tina
Job Details: 08/03/2023
New motor and sump installed and working without issues.
We serviced a
Whirlpool oven
Near Webster, NY 14580
Tina
Job Details: 08/03/2023
Bake element was getting 240V but not getting continuity so it was bad. A new element was installed and is working without issues.
We serviced a
samsung dryer
Near Rochester, NY 14606
JK
Job Details: 08/03/2023
Ran dryer through all cycles all temperatures are within specifications of manufacturers specs, vent line is clear other than mild buildup all sensors check good can find no issues with dryer. Model: DVE45T3400P/A3 Serial: 0B735BCNA00305X
We serviced a
Kitchen aid Dryer
Near Penfield, NY 14526
Derek
Job Details: 08/03/2023
I found the thermostat had failed. It wasn?t allowing the dryer to heat. I installed the thermal cutoff kit. I tested the dryer and it is heating now.
We serviced a
Kenmore washer
Near Penfield, NY 14526
Cristian
Job Details: 08/03/2023
Replaced pump
We serviced a
frigidaire dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 08/03/2023
Fridge cleaned out coils Dishwasher issue it will stay on the wash cycle for a long time never goes into drying will recommend main board # customer getting new unit
We serviced a
LG Stove
Near Penfield, NY 14526
Cristian
Job Details: 08/03/2023
Will recommend electrician to check the electric plug to unit not getting 240 volts
We serviced a
frigidaire washer
Near Rochester, NY 14607
JK
Job Details: 08/03/2023
Door lock bad and will need to be replaced, customer decided to not repair and will replace unit.
We serviced a
Frigidaire oven
Near Ontario, NY 14519
Derek
Job Details: 08/03/2023
Replaced the bad bake igniter.
We serviced a
Whirlpool Refrgierator
Near Walworth, NY 14568
Tina
Job Details: 08/03/2023
Items in freezer were frozen when I got there and fridge was at temp. Checked compressor and it was good and frost pattern on evap appeared to be good. I filled an ice cube tray and put it in freezer and told her if it?s not frozen by tomorrow there she has a leak and will need a new fridge.
We serviced a
GE refrigerator
Near Webster, NY 14580
JK
Job Details: 08/03/2023
Icemaker filter line kinked during manufacturing unkinked line ran and tested all is working good.
We serviced a
frigidaire washer
Near Rochester, NY 14607
Cristian
Job Details: 08/03/2023
Replace display ran a normal cycle went through with no problem all cycles now show all LED lights are working.
We serviced a
frigidaire oven
Near Walworth, NY 14568
Tina
Job Details: 08/03/2023
Bake igniter was not pulling correct amperage to light. A new igniter was installed and it?s pulling correct amps and Igniting without issues.
We serviced a
Samsung refrigerator
Near Rochester, NY 14612
Jose R
Job Details: 08/03/2023
Customer does not have a full frost pattern which is causing the unit not to properly cool customer has a bad compressor which they would be exploring there options on a new one complete
We serviced a
Samsung refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 08/03/2023
Replace defrost sensor wait 24 hours for proper cooling .
We serviced a
Samsung Dryer vent
Near Fairport, NY 14450
Tina
Job Details: 08/03/2023
Dryer vent cleaning
We serviced a
LG Washer
Near Palmyra, NY 14522
Derek
Job Details: 08/03/2023
Replaced the drain pump it was letting the water out.
We serviced a
Frigidaire oven
Near Penfield, NY 14526
Cristian
Job Details: 08/03/2023
Looks like the fitting connectors on the bake side was burnt out casing ark to the frame Added new fitting connectors and now unit is working fine now .
We serviced a
Whirlpool dryer
Near Rochester, NY 14625
Cristian
Job Details: 08/03/2023
Replace CUTOFF-TML #tested unit heats up fine now
We serviced a
GE Dryer
Near Webster, NY 14580
Derek
Job Details: 08/03/2023
I replaced the broken belt and the cracked pulley ran and tested good.
We serviced a
Whirlpool washer
Near Penfield, NY 14526
Tina
Job Details: 08/03/2023
Ran a diagnostic and everything passed, heckled for error codes and there were non, adjusted feet then ran a load and it worked without issues
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14617
Jose R
Job Details: 08/03/2023
Customer has has a bad frez evap causing unit to make a loud noise customer would need cover replaced
We serviced a
Samsung Dryer
Near West Henrietta, NY 14586
Jose R
Job Details: 08/03/2023
Customer unit was not heating up when diagnosing unit viewed that the heating element did not have continuity went ahead and replaced heating element unit operating with in specs complete
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Tina
Job Details: 08/03/2023
New motor and sump installed and working without issues.
We serviced a
Whirlpool oven
Near Webster, NY 14580
Tina
Job Details: 08/03/2023
Bake element was getting 240V but not getting continuity so it was bad. A new element was installed and is working without issues.
We serviced a
samsung dryer
Near Rochester, NY 14606
JK
Job Details: 08/03/2023
Ran dryer through all cycles all temperatures are within specifications of manufacturers specs, vent line is clear other than mild buildup all sensors check good can find no issues with dryer. Model: DVE45T3400P/A3 Serial: 0B735BCNA00305X
We serviced a
lg washer
Near Victor, NY 14564
Derek
Job Details: 08/02/2023
Replaced the drain pump. Ran and tested.
We serviced a
lg dryer
Near Ontario, NY 14519
Chris
Job Details: 08/02/2023
Replaced dryer igniter and checks ok
We serviced a
LG oven
Near Irondequoit, NY 14609
Cristian
Job Details: 08/02/2023
Replace bake board tested unit working well now
We serviced a
Frigidaire oven
Near East Rochester, NY 14445
Jose R
Job Details: 08/02/2023
Customer unit was letting off a gas smell and also the bake portion was not igniting when diagnosing unit viewed that customer was on getting 1.2 amp reading went ahead and replaced igniter unit operating with in specs complete
We serviced a
Kenmore refrigerator
Near Penfield, NY 14526
Chris
Job Details: 08/02/2023
Replaced freezer door gasket and checks ok White is NLA only gray was available
We serviced a
Electrolux Dryer
Near Pittsford, NY 14534
Cristian
Job Details: 08/02/2023
Replace belt and main board tested unit unit runs fine now
We serviced a
Whirlpool dryer
Near Rochester, NY 14618
Tina
Job Details: 08/02/2023
Tested all switches and timer and they are all good. Centrifugal switch in motor is bad so a new motor is going to need to be installed.
We serviced a
samsung microwave
Near Honeoye Falls, NY 14472
Derek
Job Details: 08/02/2023
Microwave door springs was loosed it popped off of the broken holder inside the door. Going to need a whole door to fix the unit. I put a band aid on the door by attaching the spring to another part of the door. I also looked at the washer it had a water leak and it looked like the front drain holes were the cause there was a water line down the front of the washer , I cleaned out the drain holes.
We serviced a
GE Dryer
Near East Rochester, NY 14445
Tina
Job Details: 08/02/2023
Main dial for timer is cracked. A new one is being ordered and we will be dropping it off to her
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
JK
Job Details: 08/02/2023
Main PCB and UI shorting out causing 3.4v to goto dry light all components check good.
We serviced a
Samsung refrigerator
Near Rochester, NY 14624
Jose R
Job Details: 08/02/2023
Customer unit was icing over was able to save the evaporator cover went ahead and replaced temp sensor also extended the defrost and made sure the unit was draining properly unit operating with in specs complete
We serviced a
Whirlpool washer
Near Marion, NY 14505
Tina
Job Details: 08/02/2023
Unit is stuck in the middle of a cycle. Lid is locked unit will now power on. I checked for voltages and I have 120 to the main board. I have little to no voltage to the user interface. The unit will not power on at all so I can?t run it. It seems like something is shorted on the main board but I can?t test much it is sealed in silicone. 7/26 Installed new board and unit is turning on but a lid switch is also needed and is being ordered 8/2 new lid switch and main control board were installed and washer is working without issues.
We serviced a
ge washer
Near Williamson, NY 14589
Chris
Job Details: 08/02/2023
Replaced shifter as old will not rotate , new rotates and switches shift and agitate But have a computer error will not lock or start cycle .. possibly shifter took out main pcb as well Board is expensive and no repair recommended
We serviced a
Whirlpool washer
Near Rochester, NY 14624
JK
Job Details: 08/02/2023
Lid switch bad and agitator dogs changed all ran and tested all and all is running good.
We serviced a
Whirlpool Dryer
Near Irondequoit, NY 14617
Jose R
Job Details: 08/02/2023
Customer unit would not go into a spin mode went ahead and replaced dryer repair kit unit operating with in specs complete
We serviced a
lg washer
Near Fairport, NY 14450
JK
Job Details: 08/02/2023
Door lock bad replaced door lock ran and tested all is working good.
We serviced a
ge dryer
Near Penfield, NY 14526
Tanner
Job Details: 08/02/2023
Complaint of timer issues. Timer stem completely broken off. Ordering new timer. Installed new timer. Discovered crack in knob once testing timer. Timer testing good. Customer to replace knob.
We serviced a
Frigidaire refrigerator
Near Canandaigua, NY 14424
Chris
Job Details: 08/02/2023
Replaced Mullen flipper and hinge pins Lower stud that holds hinge was loose glued in place recommend letting glue set to see if it holds ( stud is part of door and foamed in place from factory) Also see notes about previous issues from when Derek was out
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14625
Tina
Job Details: 08/02/2023
Customer had DW brought over and installed from her old house and in the process it got banged around and there is a dent in the inner tub by the door which is preventing a good seal. Customer is going to get a new appliance
We serviced a
Frigidaire washer
Near Pittsford, NY 14534
Jose R
Job Details: 08/02/2023
Customer has a bad gear case and also a bad belt causing the unit not to spin or agitate it?s best to explore There options on a new one coast of repair will coast more then it would be to buy a new one
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Derek
Job Details: 08/02/2023
Water valve is leaking. Replaced the leaky water valve and tested the washer I didn?t see any more water dripping.
We serviced a
Whirlpool washer
Near Ontario, NY 14519
Chris
Job Details: 08/02/2023
Replaced shocks and tub is much more sturdy Tests ok
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 08/02/2023
Will recommend heater #
We serviced a
Whirlpool oven
Near Rochester, NY 14625
JK
Job Details: 08/02/2023
Bake element bad replaced ran and tested all and all is heating and working good.
We serviced a
Frigidaire refrigerator
Near Penfield, NY 14526
Tanner
Job Details: 08/02/2023
Complaint of warm temps. Unit unplugged overnight unable to get precise temps at time of service call. Customer states freezer still frozen and FF warm. Evap error present. Evap fan not running. Confirmed 12VDC to Evap fan. Installed new fan. Same fault. Installed a 2nd new fan and still no fan spin. Presence of DC current does not rule out proper amplitudes or frequency?s that board uses to measure/control fan speed. Bad ACU.
We serviced a
Amana Dryer
Near Penfield, NY 14526
Cristian
Job Details: 08/02/2023
Replace belt and idler tested unit working well now .
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Jose R
Job Details: 08/02/2023
Customer unit was making a loud squeaking noise when in operation went ahead and replaced maintenance kit and cleaned out the inside unit operating with in specs complete
We serviced a
Amana washer
Near Penfield, NY 14625
Cristian
Job Details: 08/02/2023
Ran normal ,casual , and delicate all haves the same amount of water level being added on rinse only but there a sign on the door it?s says water level will be lower during the rinse cycle then during the wash cycle. This is normal no defect found .
We serviced a
speedqueen dryer
Near Fairport, NY 14450
Tanner
Job Details: 08/02/2023
Complaint of no heat leading up to no operation. Found garment in blower housing causing no operation. Removed garment and unit runs, no heat in automatic dry. Needs new timer. Timer discontinued, now sold as service kits with new wiring harness, quoted for part and extensive labor. Customer to seek warranty repair