We serviced a
Whirlpool Washer
Near Rochester, NY 14606
Jose D
Job Details: 05/14/2024
Ran and tested the washer. Fills, agitates, spins and drains properly. The washer does need to be leveled, so the spin basket is centered. More then likely it was an overloading unbalanced issue. Advised not to over load the washer, and to call back if the issue happens again after leveling. The dryer is working onsite, and the tempature is properly going up and down. The vent for the dryer had a bird nest in it. The dryer temp was reading a max of 200 degrees, after removing the bird nest, the dryer then gave a temapture average of (134-170). Advised to not overload the dryer. No burning smell on site.
We serviced a
Ge Washer
Near Hilton, NY 14468
JK
Job Details: 05/14/2024
Ran through service mode no error codes, all is running good and draining good.
We serviced a
Samsung Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 05/14/2024
Cleaned out evep cover for the icemaker causing noise if customer calls back will recommend replace ice-maker #
We serviced a
Samsung WAsher
Near Rochester, NY 14625
Jose R
Job Details: 05/14/2024
The washer gives a TE1 error code at the beginning of doing a diagnostic test. The thermistor, and the wire harness wires are damaged. The washer also needs new shocks.
We serviced a
Samsung Washer
Near Fairport, NY 14450
Tina
Job Details: 05/14/2024
Front load washer had cloths stuck in the machine, they somehow got wrapped up in the boot, the filter was stuck and would not come out at all just kept turning and clicking, washer would not go in to diagnostic mode either. Customer said she was going to just get a new one and all she wanted was the cloths out of machine so I pried door open and she got the cloths out.
We serviced a
Bosch Dishwasher
Near Rochester, NY 14612
Cristian
Job Details: 05/14/2024
When removing the drain line notice a little rubber piece came out that could?ve caused the issue not drainingi ran unit multiple times now no issues. Unit drains fine now .
We serviced a
MAytag Dryer
Near Rochester, NY 14618
Cristian
Job Details: 05/14/2024
When I got to salon the dryer that was not drying was being used she said it Dried her towels fine not really sure if this was a load issue didn?t see nothing wrong with unit it reached to temp normal and operating with inspects .
We serviced a
Maytag Dryer
Near Rochester, NY 14624
JK
Job Details: 05/14/2024
Dryer will need a wheel kit and a motor pully: WP8066184
We serviced a
whirlpool microwave
Near Farmington, NY 14425
Derek
Job Details: 05/14/2024
Removed the old microwave and installed a new whirlpool unit. Ran and tested after install it?s working good.
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/14/2024
Defrost drain frozen over Removed ice and verified water draining - if problem returns needs evap sensor and heater kit Estimate approx 225 plus tax additional would be due
We serviced a
bosch dishwasher
Near Webster, NY 14580
Chris
Job Details: 05/14/2024
Replaced lower arm and door seal kit Let unit run for some time and observed no leaks water was definitely coming from bottom of door into leak channels - customer will have to monitor, left old parts on counter in basement by sliding door. Service call/ trip paid previous invoice parts and labor only
We serviced a
Kenmore Dryer
Near Rochester, NY 14622
Jose R
Job Details: 05/14/2024
Customer outlet was not providing proper voltage inform customer to check outlet and make sure they are getting the 120 and 240 volt complete
We serviced a
LG Microwave
Near East Rochester, NY 14445
Tina
Job Details: 05/13/2024
I unplugged and tested all components and they all tested good. I checked board and it looks good. I plugged back in and heating a cup of water and it heating without issues. I waited about 10 min and tried again and it was still heating.
We serviced a
Whirlpool Dishwasher
Near Webster, NY 14580
Chris
Job Details: 05/13/2024
https://www.maytag.com/blog/kitchen/how-to-prevent-etching-glasses-in-dishwashers.html Film comes off with vinegar, still appears to be from soap issue. No codes in computer. Don?t think we can alter operation Advised customer to go to maytag / whirlpools help page listed above
We serviced a
samsung oven
Near Pittsford, NY 14534
Jose R
Job Details: 05/13/2024
Customer had a bad igniter went ahead and replaced it now unit is operating with in specs part was covered under the 1 year warranty complete
We serviced a
LG Fridge
Near Rochester, NY 14622
JK
Job Details: 05/13/2024
Ran service mode all is checking and running good.
We serviced a
Maytag Washer
Near Pittsford, NY 14534
Tina
Job Details: 05/13/2024
Ran diagnostic mode and it went through without issues and there are no error code, I did a rapid wash and nothing leaked. I cleaned out filter which was full of stuff and I cleaned front of gasket where water was just sitting and not draining.
We serviced a
Jenn air cooktop
Near Pittsford, NY 14534
Tina
Job Details: 05/13/2024
Tested elements for cooktop, one was shorted but there was a new one in cabinet that was installed. Put drip jars under burners, down draft is working. All parts are in working order and heat up without issues. Short run vent cleaning done.
We serviced a
Kitchen aid Oven
Near Fairport, NY 14450
Derek
Job Details: 05/13/2024
Cook top needs a new infinite switch as the post has become loose. Customer said she is going to use as is n for now but part number will be in notes if she decides to fix it. Microwave has bad door switches and the capacitor is leaking oil along with a bunch of grease inside the cabinet. Customer eating new appliance Wall oven needs New gasket on upper oven as customer said steam always leaks out and onto the front control panels which is also needed. I talked to customer and let her know we tend to switch out main control board and front control board but main board is NLA. She does want to at least try the front control to see if it works and she knows if it does not she won?t have to pay for parts but will have to pay for labor.
We serviced a
whirlpool dishwasher
Near Rochester, NY 14623
Jose R
Job Details: 05/13/2024
Customer had to error codes on the unit indicating that the soap dispenser would not open and the diverter was bad as well off wanting to go along with any repair would recommend those parts
We serviced a
Whirlpool Dryer
Near Rochester, NY 14610
Jose D
Job Details: 05/13/2024
The dryer motor is seized up and will need to be replaced.
We serviced a
Samsung Dishwasher
Near Spencerport, NY 14559
JK
Job Details: 05/13/2024
Inlet valve cracked and causing fault customer will replace dishwasher.
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14626
Jose D
Job Details: 05/13/2024
The control panel adhesive is loose, therefore the pad sensors is loose and bubbling out. The majority of the key pad buttons are no longer working. The key pad will need to be replaced, along with the panel User interface.
We serviced a
GE Washer
Near Walworth, NY 14568
Chris
Job Details: 05/13/2024
Replace lid lock and updated software/ firmware and unit now operating- unit tests ok
We serviced a
GE Refrigerator
Near Rochester, NY 14623
Derek
Job Details: 05/13/2024
Needs fan for the freezer the fan isn?t comin on and the freezer is frosted up. The fridge is on the warm side. Because the fan isn?t working. Part never showed up Friday Kyle moved her to Monday. I replaced the fan assy and it seems to be working good. It?s going to take about 24 hours for the freezer to get cooled down.
We serviced a
LG Dryer
Near Rochester, NY 14625
Cristian
Job Details: 05/13/2024
Replace LG maintenance kit under one year part warranty no more noise
We serviced a
LG Refrigerator
Near Irondequoit, NY 14609
Cristian
Job Details: 05/13/2024
Compressor is running and fans are running will recommend checking seal system
We serviced a
Jenn air Dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details: 05/13/2024
Dryer -Cleaned out vent and dryer Dishwasher- cleaned out drain pump tested unit working normal now
We serviced a
Samsung Fridge
Near Irondequoit, NY 14622
JK
Job Details: 05/13/2024
Refrigerator is all fine noise was coming from water booster pump in basement unplugged all is quite and instructed customer to contact a plumber.
We serviced a
whirlpool dishwasher
Near Ontario, NY 14519
Chris
Job Details: 05/13/2024
Needs new wash pump Estimate approx 315 plus tax would be due on return if repaired No repair at this time
We serviced a
GE Fridge
Near Brockport, NY 14420
JK
Job Details: 05/13/2024
Evap fan burnt out along with software update replaced FF evap fan and installed software update all is running good.
We serviced a
Maytag Washer
Near Rochester, NY 14615
Jose D
Job Details: 05/13/2024
Standing water on site. I removed all the water and inspected the drain pump. The drain pump is faulty and will need to be replaced.
We serviced a
Thermador Cooktop
Near Rochester, NY 14625
Cristian
Job Details: 05/13/2024
Show customer on how to slide downdraft upward if it ever doesn?t trigger by hitting the button.
We serviced a
GE Dishwasher
Near Rochester, NY 14626
Jose D
Job Details: 05/13/2024
The dishwasher has no power on site. The dishwasher needs the software update. Ran the software update, ran and tested. The dishwasher now turns on and works properly.
We serviced a
GE Washer
Near Rochester, NY 14610
Jose D
Job Details: 05/13/2024
Washer not responsive on site, with the lid locked. I did a hard reset for a couple minutes, and the machine turned back on and unlocked the door. Ran and tested the unit and seen no issues. More then like the washer had an unbalancing issue, but is working fine now.
We serviced a
Dryer Ge
Near Ontario, NY 14519
Chris
Job Details: 05/13/2024
Console is cracked and start switch fell inside - relocated start switch as a temporary fix - needs console if problem returns. No email
We serviced a
LG Refrigerator
Near Webster, NY 14580
Cristian
Job Details: 05/13/2024
Will recommend getting compressor checked .compressor is running but no cold air inside or frost pattern
We serviced a
GE Dishwasher
Near Rochester, NY 14613
Jose R
Job Details: 05/13/2024
Customer complaint was that the unit had no power when diagnosing unit did a soft reset on unit and tried it multiple times and was able to get it on . Went ahead and pushed through the software update now unit should be operating with in specs complete
We serviced a
bosch dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 05/13/2024
Replace left and right door hinge and inner door tested unit close fine no issues
We serviced a
frigidaire refrigerator
Near Williamson, NY 14589
Chris
Job Details: 05/13/2024
Insulation is failing behind ice room and freezing up - unable to repair due to being non repairable
We serviced a
Whirlpool Oven
Near Rochester, NY 14609
Jose R
Job Details: 05/13/2024
Customer had a bad igniter and a bad 3 volt single valve cx will be exploring there options on a new unit complete
We serviced a
Kitchenaid Oven
Near Penfield, NY 14526
Chris
Job Details: 05/08/2024
Unable to duplicate issue From customer description appears it may be a triac issue on the control for lighting issue. Recommend updated cooling fan for noise complaint. Approx 600 plus tax would be due No repair at this time
We serviced a
Samsung Washer
Near Spencerport, NY 14559
JK
Job Details: 05/08/2024
Washer drain pump impeller broken and will need to be replaced, dryer wheel locked up and causing noise replaced as kit ran and tested all is running good and quiet. 05-08-24: Replaced drain pump ran and checked for leaks all is leak free and draining good.
We serviced a
MAytag WAsher
Near Hilton, NY 14468
JK
Job Details: 05/08/2024
Ran machine through service test mode only error codes are from previous repair, removed ran and tested all and all is running good.
We serviced a
LG Refrigerator
Near Rochester, NY 14625
Cristian
Job Details: 05/08/2024
Will recommend water valve and water line customer going to think about the repair
We serviced a
GE Dryer
Near West Henrietta, NY 14586
Jose D
Job Details: 05/08/2024
No power on site, with the correct voltage coming from the outlet. The hi limit thermostat fuse, and thermastat, failed the continuity test, both will need to be replaced. I Replaced both fuses, ran and tested, the dryer now turn on and is working properly.
We serviced a
samsung refrigerator
Near Rochester, NY 14617
Jose R
Job Details: 05/08/2024
Went ahead and confirmed everything is connected well Also confirm fan spinning compressor is running and that unit has a full frost and confirmed damper is opening and closing will follow up with cx late afternoon to check status on fridge complete
We serviced a
LG Dishwasher
Near Fairport, NY 14450
Tina
Job Details: 05/08/2024
Dishwasher control panel is cracked where the screws are. I was able to get it in a place where the start button works now. The dishwasher is 7 years old so they are going to use it till it?s time to get a new one. Part number will be in notes if they decide they want to order it.
We serviced a
Maytag Freezer
Near Rochester, NY 14619
JK
Job Details: 05/08/2024
Ran unit through service mode tested a) components all check good, only thing can find is lack of airflow due to over filling recommendations are to lessen the items inside to allow better airflow.
We serviced a
Mayatg Refrigerator
Near Rochester, NY 14625
Chris
Job Details: 05/08/2024
Needs at least inlet valve and new copper water line ran Approx 300 plus tax would be due on return No repair at this time. Small change the icemaker may be damaged from running dry and would be additional costs to repair if needed
We serviced a
GE oven
Near Rochester, NY 14624
JK
Job Details: 05/08/2024
Checked oven door all is sealing good and working properly door hinges are worn due to age I would not recommend repair.
We serviced a
Kenmore Dryer
Near Rochester, NY 14612
Jose R
Job Details: 05/08/2024
Customer complaint was that the unit was not spinning went ahead and replaced maintenance kit and cleaned out the vent now u it is operating with in specs complete
We serviced a
bosch dishwasher
Near Williamson, NY 14589
Chris
Job Details: 05/08/2024
Replaced drain hose and unable to locate any more leaks
We serviced a
GE Wall oven
Near Webster, NY 14580
Chris
Job Details: 05/08/2024
Removed old oven and installed new ge wall oven
We serviced a
Thermador Range
Near Pittsford, NY 14534
Derek
Job Details: 05/08/2024
I couldn?t find any significant leaks.i couldn?t see smell or hear any gas leaks coming from the cook top. I left the gas on and they?re going to see if hey smell gas. If they do the know how to shut the gas off and I told them I?d come out again.
We serviced a
frigidaire refrigerator
Near Walworth, NY 14568
Chris
Job Details: 05/08/2024
Unit has factory warranty recommend factory service. Top ice room warm apon arrival approx 28* Checked service mode and passes all tests and no error codes present - control appears to be keeping ice room cooling off for unknown reason
We serviced a
Kenmore Refrigerator
Near Rochester, NY 14619
Jose R
Job Details: 05/08/2024
Went ahead and replaced ice maker now unit is operating with in specs complete
We serviced a
LG washer
Near Penfield, NY 14526
Tina
Job Details: 05/08/2024
Laundry room was on main floor and venting was 2? long and didn?t need to be cleaned. Put in diagnostic mode and there was no sound and went through without issues. Had customer put wash on and did a quick wash and the squeaking sound was coming from the springs holding the drum up they were in good shape. While there I cleaned filter out and cleaned around gasket.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14615
Jose R
Job Details: 05/08/2024
Went ahead and replaced fan motor now unit operating with In specs
We serviced a
frigidaire Refrigerator
Near Penfield, NY 14526
Derek
Job Details: 05/08/2024
I went through diagnostic mode. I found no codes or issues with the refrigerator. All he dampeners and fans are working fine. The upper fridge section was a little warm. But the vcz drawer was good. The freezer temp was a little warm as well. I also had the doors open and closed a few times plus the compressor stops running in diagnostic mode. I reset the computer just to see if that changed anything. I want them to give it a couple of days. If it shows hi temp again she will cal back.
We serviced a
Kenmore washer
Near East Rochester, NY 14445
Jose D
Job Details: 05/08/2024
The washer has a bearing issue. Not economical to repair.
We serviced a
Samsung Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 05/08/2024
Refrigerator FZ section was 65? and the FF section was at 57?. All the fans were working. There was no error code being given on board. Compressor tested good. I removed the evap cover and there was no frost pattern. There was a leak in the refrigerator. Fridge is 15 years old. Customer is going to be getting a new one.
We serviced a
Maytag Washer
Near Rochester, NY 14612
Cristian
Job Details: 05/08/2024
Didn?t see a leak but did see stains of mark of water customer noticed that the leak started after she did the self clean with washer cleaner . Ran unit multiple time didn?t see no leaks possible the washer cleaner was the issue of the leak .
We serviced a
Hotpoint Stove
Near Fairport, NY 14450
Tina
Job Details: 05/07/2024
Still no 240VAC to range upon arrival. Recommended customer switch on and off main breaker to apartment after reset unit now has correct power to apartment. Recommend electrician if apartment has any more electrical issues
We serviced a
amana Refrigerator
Near Rochester, NY 14607
Jose D
Job Details: 05/07/2024
Replaced defrost control and verified defrost function Unit may take 24 hours to reach set temperatures as is was very frosted / iced up
We serviced a
LG Dishwasher
Near Ontario, NY 14519
Chris
Job Details: 05/07/2024
Wash motor is laboring and sound level is loud recommend wash motor be replaced No repair at this time
We serviced a
Frigidaire Freezer
Near Webster, NY 14580
Chris
Job Details: 05/07/2024
Frigidaire Model fgsc2335tfb Serial 4a04110513 Had faulty compressor inverter, replaced inverter and compressor is now running and appears ok. May take 24 hours to reach set temperatures
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14606
Jose R
Job Details: 05/07/2024
Unit has been leaking and had a plugged defrost drain for a long time as there was excessive ice build up in freezer. Removed iced and steamed defrost drain, water now drains from evaporator pan and appears ok
We serviced a
Ge refrigerator
Near Rochester, NY 14610
Tina
Job Details: 05/07/2024
Water pressure was weak customer supplied filter and now water pressure is good wait 24 hours and it should start making ice . If still no ice would recommend come with new ice maker #
We serviced a
Kenmore Dishwasher
Near Rochester, NY 14617
Jose R
Job Details: 05/07/2024
Did a short vet cleaning on the dryer replace door seal on the dishwasher no leaks
We serviced a
frigidaire refrigerator
Near Rochester, NY 14617
Cristian
Job Details: 05/07/2024
I tested and checked each component didn?t get no smell or noise customer will send video of issue if noise happens again
We serviced a
LG refrigerator
Near Rochester, NY 14623
Tina
Job Details: 05/07/2024
Compressor is running but yet no full frost pattern inside freezer this is a compressor problem will recommend getting compressor checked
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details: 05/07/2024
Ok?d by Jake Washer needs a lid switch and the dryer needs a blower fan and Maintenance kit installed
We serviced a
Ge Microwave
Near Pittsford, NY 14534
JK
Job Details: 05/07/2024
Microwave needs a new magnetron which is nla 1997 model. His washer also stopped worki it need a new water pressure sensor. Installed the new sensor and the water is going into the tub.
We serviced a
Kenmore Fridge
Near Fairport, NY 14450
Tina
Job Details: 05/07/2024
$559 to do the inverter board 14yr old fridge going to look at new ones. No power coming from invert board to the compressor. Both fridge and freezer are room temperature.
We serviced a
ge dishwasher
Near Rochester, NY 14618
Cristian
Job Details: 05/07/2024
Garbage disposal drain plug still partly in causing everything to clog and stopping draining operations cleared plug ran and tested all and all is running and draing good.
We serviced a
Maytag Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 05/07/2024
Water line cracked at housing to inlet cut copper line reattached line tested all for leaks and all is leak free and running good.
We serviced a
Thermodor cooktop
Near Rochester, NY 14624
JK
Job Details: 05/07/2024
Replaced gas pressure valve tested all connections for leaks all is leak free and running good.
We serviced a
Ge dryer
Near Pittsford, NY 14534
Derek
Job Details: 05/07/2024
The dryer belt is broken and wrapped around the motor. I replaced the dryer belt, ran and tested, the dryer no longer makes the clunking noise and is not running properly.
We serviced a
Amana Oven
Near Irondequoit, NY 14617
Jose D
Job Details: 05/07/2024
The outer glass is broken and will need to be replaced. The glass part number is NLA.
We serviced a
Maytag Washer
Near Fairport, NY 14450
JK
Job Details: 05/07/2024
The door boot seal is damaged and will need to be replaced.
We serviced a
whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/07/2024
Customer has a bad outlet causing every to short out and be non repairable customer will have to start exploring there options on a new unit
We serviced a
Samsung Washer
Near Rochester, NY 14623
Tina
Job Details: 05/07/2024
Customer complaint was that clothes are coming out soak when diagnosing unit notice that the plastic on the transmission was broke customer would need if wanting to go along with the repair cx will try to get Samsung to cover it or start exploring there options on a new one
We serviced a
Samsung Samsung fridge
Near Webster, NY 14580
Chris
Job Details: 05/07/2024
Went ahead and replaced temp sensor and damper now unit is operating with in specs complete
We serviced a
Lg washer
Near Rochester, NY 14607
Jose R
Job Details: 05/07/2024
No defect found went ahead and cleaned out filter and confirmed that heater is working inform customer to monitor unit complete
We serviced a
Ge refrigerator
Near Honeoye Falls, NY 14472
Derek
Job Details: 05/07/2024
Installed new water reservoir and new water valve and water dispenser working without issues.
We serviced a
LG Oven
Near Rochester, NY 14610
Jose D
Job Details: 05/07/2024
Oven was not heating to temp, the igniter was only pulling 2.7 amps, a new igniter was installed and is pulling 3.4 amps and is heating oven without issues.
We serviced a
Samsung Washer
Near Rochester, NY 14620
Cristian
Job Details: 05/07/2024
Washer would start and door would lock then it wouldn?t go any further. I cleaned filter out then ran diagnostics and it went through without issues. The. Ran a quick wash load and it completed the whole cycle.
We serviced a
Ge Washer
Near Henrietta, NY 14467
Derek
Job Details: 05/07/2024
Washer won?t run, checked door lock, valves, drain pump, a new board is need but it is NLA. Customer is gettin a new appliance
We serviced a
LG Dishwasher
Near Rochester, NY 14624
Jose R
Job Details: 05/07/2024
A screw had come loose on the door and was sticking out preventing it from closing only with an installation screw n the bracket on the top was coming loose. I pulled dishwasher out some and tightened screw on door then positioned it back in place which is a super tight space but I got it back and door is opening and closing.
We serviced a
MAytag Refrigerator
Near Scottsville, NY 14546
JK
Job Details: 05/06/2024
Refrigerator compressor bad and will need to be replaced not cost affective to repair due to age recommend replacing unit.
We serviced a
Ge refrigerator
Near Rochester, NY 14604
Cristian
Job Details: 05/06/2024
Waterline going into the water valve was corroded possible from heat And age I was able to cut the line and pull out more slack to reattach to the valve and now no leaks.
We serviced a
Frigidaire Oven
Near Rochester, NY 14607
Cristian
Job Details: 05/06/2024
Replace top and lower temp sensor everything is working normal now
We serviced a
Electrolux Refrigerator
Near Pittsford, NY 14534
Jose R
Job Details: 05/06/2024
No defect found unit operating with in specs went ahead and converted the temperature to show Fahrenheit and set it to the right temperature
We serviced a
Kitchen Aid refrigerator
Near Rochester, NY 14620
Tina
Job Details: 05/06/2024
Entire refrigerator was warm and compressor was not running, I tested compressor at windings and it was bad so a new appliance is needed. Their copper water line is also cracked and a new line is needed. They are going to buy one with the new fridge but might call us back to install
We serviced a
Ge Dishwasher
Near West Henrietta, NY 14586
Cristian
Job Details: 05/06/2024
After resetting the breaker unit still didn?t turn on not able to connect module to board not recognizing the unit at all recommend display and board and wire harness between door
We serviced a
Ge refrigerator
Near Rochester, NY 14620
JK
Job Details: 05/06/2024
Compressor starter bad replaced ran and tested all is cooling and running good.
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Derek
Job Details: 05/06/2024
One of the drum rollers I replaced this December was squeezing again so I replaced it with another new one. Ran and tested it?s nice and quiet!
We serviced a
maytag dryer
Near Pittsford, NY 14534
Chris
Job Details: 05/06/2024
Customer only wants the knob Dropped off knob only send timer back per customer. Timer is approx 197.00 plus tax part only does not include installing part or shipping if customer wants timer as well in future
We serviced a
Samsung Refrigerator
Near Rochester, NY 14606
Jose R
Job Details: 05/06/2024
Customer has a bad ice maker and a bad flipper assembly if wanting to go along with any repair would recommend ice maker and flipper