We serviced a
MAYTAG dishwasher
Near Webster, NY 14580
Chris
Job Details: 09/26/2023
Replaced drain motor and reinstalled unit
We serviced a
GE Dishwasher
Near Rochester, NY 14610
Jose R
Job Details: 09/26/2023
When diagnosing unit the unit had error codes for water over flow and drain pump would run non stop pressure see for was out of spec went ahead and replaced sensor unit now operating with in specs complete
We serviced a
Samsung oven
Near Fairport, NY 14450
Tina
Job Details: 09/26/2023
Broil worked but bake didn?t. Tested bake igniter for Amps and it was not getting enough to open valve. New igniter was installed and it?s now working without issues.
We serviced a
Whirlpool Washer
Near Rochester, NY 14618
Jose D
Job Details: 09/26/2023
Unit was making a noise during agitation. Cleaned the connection where the agitator and shaft meet. neither were damaged. Also tightened the bolt on the pulley wheel. Ran and tested, the washer is no longer making the noise.
We serviced a
Bosch Dishwasher
Near Rochester, NY 14625
Chris
Job Details: 09/26/2023
Replaced inner door frame and hinge set , tests ok
We serviced a
MAYTAG washer
Near Fairport, NY 14450
Jose D
Job Details: 09/26/2023
The washing machine has damaged magnets on the rotor. Oil splattered along the inside on the bottoms edges. The washing machine will need both the washer motor stator, and the washer motor rotor replaced.
We serviced a
Samsung Refrigerator
Near Honeoye Falls, NY 14472
Jose R
Job Details: 09/26/2023
Replaced evap and temp sensor Unit should be operating with in specs inform customer to monitor unit and give us a call to o inform us on the status
We serviced a
GE Refrigerator
Near Marion, NY 14505
Derek
Job Details: 09/26/2023
Installed a new evaporator fan. The old one the bearings were really loud. Ran and tested good.
We serviced a
Kenmore oven
Near East Rochester, NY 14445
Tina
Job Details: 09/26/2023
Broil was working but bake was not. A new igniter was installed for bake and it?s working without issue and showed customer it was working.
We serviced a
GE Dryer
Near Rochester, NY 14618
Jose D
Job Details: 09/26/2023
Customer did not realize the knob was cracked. She will just use another knob from the dryer as a substitute.
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Tina
Job Details: 09/26/2023
There was no air flow leaving dryer but it was getting hot. Dryer was taken apart and the components all tested good. The blower house/lint trap was taken apart and it was completely clogged so it was cleaned out and a new maintenance kit was installed and dryer is running without issues.
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 09/26/2023
Ran diagnostics 2x and there was no leak and no error codes. Then filled dishwasher with dishes to try and recreate issue and ran on a normal cycle which is what customer uses and ran for at least 30min and still no leak. I hear a random knocking sound when running which could be lower wash arm hitting lower rack. Let customer know that service call is good for 90 days and if it leaks again then we will order the lower wash arm to replace when we return. Part number is in notes to order if we come back.
We serviced a
Frigidaire Refrigerator
Near Macedon, NY 14502
Derek
Job Details: 09/26/2023
I replaced the ice/water dispenser. Tested and working good. I removed the burners and cleaned them out. I cleaned the gas orifices. I cleaned off the electrodes of rust and debris. The burners tested good and are lighting up.
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14626
Jose R
Job Details: 09/26/2023
Customer unit would run non stop and also leak through the inlet valve went t ahead and replaced inlet valve now unit is working with in specs and no more leaks coming from the bottom complete
We serviced a
Kenmore oven
Near Rochester, NY 14620
Cristian
Job Details: 09/22/2023
Tests unit igniter is good the only thing I seen wrong was there was a sheet blocking the air flow going into stove .
We serviced a
lg dryer
Near Fairport, NY 14450
Tina
Job Details: 09/22/2023
Dryer starts then after a few min start clicking and stop and it does this over and over. Dryer needs a new motor. Customer is going to get new appliance sue to LG dryer being 14 years old.
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Cristian
Job Details: 09/22/2023
If customer calls back will recommend Ice-maker kit #
We serviced a
GE dishwasher
Near Farmington, NY 14425
Derek
Job Details: 09/22/2023
Neesa a new drain pump and water pressure sensor. I replaced the drain pump and the water sensor. Ran and tested the dishwasher is working great.
We serviced a
Samsung Dryer
Near Spencerport, NY 14559
JK
Job Details: 09/22/2023
Main control board run relay sticking and main PCB will need to be replaced.
We serviced a
Kenmore washer
Near Mendon, NY 14506
JK
Job Details: 09/22/2023
Dryer and a drain error code, took lower front panel off and took filter out and there was a sock stuck in there clogging it filter was cleaned and diagnostic was ran and there are no kore error codes and washer is draining without issues.
We serviced a
Bosch dishwasher
Near Rochester, NY 14625
Jose R
Job Details: 09/22/2023
Customer unit was spitting a leak error code when diagnosing unit seen the leak coming from the valve went ahead and replaced valve unit operating with in specs complete
We serviced a
samsung dishwasher
Near Rochester, NY 14624
JK
Job Details: 09/22/2023
Mouse has chewed through drain line with check valve and leaking under unit into sump and tripping leak detector drain line will need to be replaced.
We serviced a
LG washer
Near Webster, NY 14580
Cristian
Job Details: 09/22/2023
If customer calls back will recommend gear case # $200 Lobor $158.00 customer will let us know if still same issue we Will give him a call for fridge quote .
We serviced a
LG Dryer
Near Victor, NY 14564
Derek
Job Details: 09/22/2023
Installed a dryer maintenance kit with all new rollers, belt and pulley. I vacuumed out the dryer it was full of lint. Ran and tested it?s much quieter now.
We serviced a
Ge Refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 09/22/2023
Customer was getting a thermistor error code I did take unit apart and notice the thermistor was Lose if customer calls back will recommend Thermistor
We serviced a
Kenmore Washer
Near Palmyra, NY 14522
Tina
Job Details: 09/22/2023
Drain pump was not working, customers decided to get a new machine since this is 10 years Old
We serviced a
Frigidaire Stove
Near Penfield, NY 14526
Tina
Job Details: 09/22/2023
9/22 installed new board and it?s working without issues.
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Tina
Job Details: 09/22/2023
Front right corner of side by side had water that randomly pools and it?s caused the flooring to sink in and the fridge isn?t able to be moved without further damage
We serviced a
MAYTAG Dryer
Near Rochester, NY 14620
Jose R
Job Details: 09/22/2023
Customer has a bad control panel which is unavailable to order and manufacture no longer makes the part so customer will start exploring their options on a new unit complete
We serviced a
Kitchen aid dishwasher
Near Henrietta, NY 14467
Cristian
Job Details: 09/22/2023
replace sump assembly tested unit no leaks
We serviced a
Samsung Washer
Near Penfield, NY 14526
JK
Job Details: 09/22/2023
Call 585-902-8358 when parts come in to schedule Husband not sure of wife?s availability 9-22-23: installed new shocks ran and tested with and without load all is working good.
We serviced a
Kitchenaid Refrigerator
Near Webster, NY 14580
Tina
Job Details: 09/22/2023
Installed new ice maker and freezer door rails.
We serviced a
Amana refrigerator
Near Irondequoit, NY 14617
JK
Job Details: 09/22/2023
Installed new compressor starter ran and tested all and all is running good temperatures at FF vent are 35? FR vent is 22?
We serviced a
Maytag Washer
Near Pittsford, NY 14534
Jose D
Job Details: 09/22/2023
Unit would not go into a spin mode in diagnostic mode. Noticed the tub is very wobbly and loose. Unable to remove the agitator without breaking it off. Gave the customer the quote for the repair, and they are chosing to by a new washing machine.
We serviced a
Whirlpool washer
Near Brighton, NY 14620
Jose R
Job Details: 09/22/2023
Customer unit was non stop leaking and dripping into the tub causing a puddle to build up on the bottom customer would need valve to get issue resolved
We serviced a
Samsung Dryer
Near North Chili, NY 14514
Jose D
Job Details: 09/22/2023
No heat on site. Dryer thermister did not have the correct k ohms reading. Thermister is no good. Replaced thermister, ran and tested, the dryer now has heat.
We serviced a
MAYTAG Dryer
Near Webster, NY 14580
Tina
Job Details: 09/22/2023
Belt popped off. Put back on and working. Without issues.
We serviced a
Samsung Dryer
Near Rochester, NY 14624
Jose R
Job Details: 09/22/2023
Customer unit was not heating up when diagnosing unit the heating element did not have any continuity went ahead and replaced element unit operating with in specs
We serviced a
MAYTAG Dryer
Near Fairport, NY 14450
Jose R
Job Details: 09/22/2023
Customer unit was not heating up when diagnosing unit the heating element did not have any continuity went ahead and replaced element unit now working with in specs complete When diagnosing fridge freezer had a leak when taking unit apart drain hole was clogged went ahead and did a cleaning now unit is worrying with in specs complete
We serviced a
MAYTAG Dryer
Near Palmyra, NY 14522
Derek
Job Details: 09/22/2023
Needs a new timer. Replaced the timer and the dryer is working great now.
We serviced a
Whirlpool refrigerator
Near Victor, NY 14564
Derek
Job Details: 09/22/2023
The ice maker on the right side fridge the ice bucket was installed backwards and it had the arm pushed into the off position. I ran the tested on the ice maker and it is working now that the bucket is fixed and the metal wire is in the down position. The fridge on the left the wire arm wasn?t even installed. The ice bracket is the wrong one so it doesn?t make good contact with the wire arm. Also the brackets for the ice bucket are missing for this unit. It?s possible it needs a new ice maker as well the arm got stuck when testing the ice maker. It freed up and seemed to be working. On the Electrolux refrigerator there is no frost on the evaporator fins only a small amount on the main line coming in. I checked the heater it is not stuck on. The evaporator fan is coming off and on. THe compressor is running and the fan for the compressor is working. It is either an internal problem with the compressor or the coolant leaked from the system. Unit has a.build date of 02/22. Unit may still be under warranty or call Electrolux and see if they would be willing to help.
We serviced a
Frigidaire Stove
Near Webster, NY 14580
Jose D
Job Details: 09/22/2023
Burner would not ignite on site. I cleared the debris coming from the gas hole, and now the burner ignites good now.
We serviced a
Amana Dryer
Near Webster, NY 14580
Jose D
Job Details: 09/22/2023
Installed dryer belt. Vacumed lint within the dryer. Ran and tested, everything is working good.
We serviced a
frigidaire refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 09/22/2023
When diagnosing unit viewed that the connector to the heater bar was disconnected and everything was frozen over had to steam and clean off coils and confirm heater bar is working now unit is operating with in specs complete
We serviced a
LG washer
Near Victor, NY 14564
Derek
Job Details: 09/21/2023
Needs a new rear bearing it is loud and loose. Not worth fixing
We serviced a
Whirlpool dishwasher
Near Fairport, NY 14450
Chris
Job Details: 09/21/2023
Replaced upper rack support kit and tenet said kickplate was not secured- installed new kick plate retainer as well
We serviced a
kenmore washer
Near Rochester, NY 14623
Jose D
Job Details: 09/21/2023
No spin on site. Lid switch is defective. Washing machine also has good amount of oil underneath dripping. Customer will call back if he wants to go through the full repair, since the machine is over 15 years old.
We serviced a
GE refrigerator
Near Rochester, NY 14626
Cristian
Job Details: 09/21/2023
No frost in freezer and partial frost in fridge compressor is running also .
We serviced a
samsung Diswasher
Near Rochester, NY 14604
JK
Job Details: 09/21/2023
Dishwasher had no error codes ran and filled multiple times and can find no issue.
We serviced a
samsung refrigerator
Near Rochester, NY 14604
JK
Job Details: 09/21/2023
Refrigerator will need the main control board no voltage getting to compressor to start.
We serviced a
samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 09/21/2023
Replace temp sensor evap cover and thermo fuse tested everything no error codes .wait 24 hours for proper cooling
We serviced a
Bosch Dishwasher
Near Penfield, NY 14526
Tina
Job Details: 09/21/2023
Installed new board and dishwasher was working without issues
We serviced a
frigidaire washer
Near Rochester, NY 14625
Chris
Job Details: 09/21/2023
Replaced right customer supplied bulb on broan range hood. Cleaned rear left burner on range and unit lights good. But front left may need new ignition harness at some point as it did not try to light untill cleaned Replaced bellows on Frigidaire and Electrolux washers and tests ok
We serviced a
Amana refrigerator
Near Irondequoit, NY 14609
Cristian
Job Details: 09/21/2023
Would recommend removing all the food from the freezer and cleaned out the freezer frost buildup this is caused by hot air from kitchen go inside unit if the door is left open too long.
We serviced a
MAYTAG washer
Near Canandaigua, NY 14424
Derek
Job Details: 09/21/2023
Needs a new tub bearing and tub seal. He parts are no longer available.
We serviced a
Whirlpool Refrigerator
Near Henrietta, NY 14467
JK
Job Details: 09/21/2023
Installed new control board and heater tested all and all is working good.
We serviced a
Whirlpool dryer
Near Rochester, NY 14626
Jose D
Job Details: 09/21/2023
The dryer door was not fully closed, therefore it would not go into cycle, ran and tested, the dryer is working good now.
We serviced a
GE washer
Near Irondequoit, NY 14622
Cristian
Job Details: 09/21/2023
Replace door switch and updated software tested unit working normal now .
We serviced a
Frigidaire Washer
Near Canandaigua, NY 14424
Derek
Job Details: 09/21/2023
I can?t find anything wrong with the washer. I don?t see any error codes popping up on the computer board . I?ve switched to evey cycle and the delicate cycle is working.
We serviced a
Samsung Dryer
Near Rochester, NY 14623
Jose R
Job Details: 09/21/2023
Customer unit was built up with a bunch of lint and debris had to take apart motor to clean the in side and also had to clean the inside of the dryer now the unit is operating with in specs complete
We serviced a
LG Dishwasher
Near Rochester, NY 14606
JK
Job Details: 09/21/2023
Customer used non HE detergent and caused foam overflow into sump, customer allowed to dry out for a few days ran and checked for leaks all is leak free and running good.
We serviced a
Whirlpool Dryer
Near Macedon, NY 14502
Derek
Job Details: 09/21/2023
Needs gas valve. I replaced the gas valve the flame coming out was very small only about 3?
We serviced a
Samsung Washer
Near Brighton, NY 14610
Jose D
Job Details: 09/21/2023
The washing machine tub would not spin freely by hand, and can barely do a full rotation. The washing machine will need new bearings. Customer states she will just purchase a new washing machine due to the price of repair.
We serviced a
Amana refrigerator
Near Irondequoit, NY 14617
JK
Job Details: 09/21/2023
Refrigerator compressor starter blown or compressor is locked can not get unit out to test and repair due to cabinets to tight on machine.
We serviced a
samsung dryer
Near Rochester, NY 14624
Jose D
Job Details: 09/21/2023
Dryer has heat on site. Tested on time dry for 10 minutes, the dryer is fluctuating between 100-200 degrees. Informed customer on how sensor dry works, since there was hair stuck in between the sensors, which can give inaccurate results in drying clothes.
We serviced a
samsung Refrgierator
Near Honeoye Falls, NY 14472
Jose R
Job Details: 09/21/2023
Customer unit is over cooling inside of the fridge and and everything inside is freezing up when diagnosing unit viewed that the evap cover and the temp sensor are out of spec and needs to be replaced would come back on Tuesday to do the repair
We serviced a
MAYTAG washer
Near Webster, NY 14580
Tina
Job Details: 09/21/2023
Washer was throwing and F5 error code, when attempting diagnostics it would show an F5E3 then would just shut off. The error code shows a lid lock issues so a new one was installed and it?s now working without issues
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14622
Jose R
Job Details: 09/21/2023
Customer has a bad damper not allowing the fridge to properly cool customer will need damper assembly to get replaced will have 90 days to make a determination with out charging service call
We serviced a
Frigidaire dishwasher
Near Williamson, NY 14589
Chris
Job Details: 09/21/2023
Replaced keypad membrane and tests ok
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14622
Cristian
Job Details: 09/21/2023
Replace temperature control wait 24 hours for proper cooling
We serviced a
Kenmore Washer
Near West Henrietta, NY 14586
Jose R
Job Details: 09/21/2023
Customer unit has no power and not turning on when diagnosing unit customer is getting power to the main board the display is not turning on and there is corrosion buildup on the inter face board part shows it?s on back order but if customer wants to go along with repair would need console
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
Jose R
Job Details: 09/21/2023
Customer unit was filled up with a bunch of ice not allowing the door to close properly went ahead and cleaned out freezer and made sure the unit was up to date and no error codes on the unit complete
We serviced a
samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 09/20/2023
Stove -Calibrated stove 25 higher Fridge -I still can?t figure out noise does not do any noise when I run all fans for 30 min did advice to send video to Samsung. Possible compressor.
We serviced a
Amana Dryer
Near Rochester, NY 14615
Cristian
Job Details: 09/20/2023
replace belt tested unit spins fine now .
We serviced a
Unknown Oven, Dryer
Near Rochester, NY 14619
Jose R
Job Details: 09/20/2023
Customer stove is non repairable due to infestation and wires being chewed up when diagnosing dryer the unit is working with in specs would recommend customer to deal with vent wizard because the way the vent is going through the wall not giving me access had to pressure issue if not drying clothes
We serviced a
Whirlpool Dryer
Near Honeoye Falls, NY 14472
Derek
Job Details: 09/20/2023
Needs screw for main coin tray it?s loose and not holding position so it doesn?t recognize the coins going in
We serviced a
samsung Refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 09/20/2023
Customer decided to not have me look at stove cuz it?s old and she is going to be getting a new one soon. The fridge was around 54? and the freezer was covered in ice and the fan wasn?t running. Everything was removed from the freezer and it was steamed out and the fan started to work again. Talked to customer about not being freezer so full because it causes ice build up if the door doesn?t close all the way.
We serviced a
LG washer
Near Pittsford, NY 14534
Tina
Job Details: 09/20/2023
Washer was leaking so took top off and found 3 way valve was bad and rusted over. A new one was installed and it?s working without issues. Dryer venting was replaced with one piece of semi rigid venting.
We serviced a
Whirlpool dryer
Near Rochester, NY 14618
JK
Job Details: 09/20/2023
Motor going bad and making the sound customer is hearing. Customer will replace dryer.
We serviced a
GE refrigerator
Near Rochester, NY 14609
JK
Job Details: 09/20/2023
Evap drain clogged defrosted all and all is draining good.
We serviced a
GE Refrigerator
Near Victor, NY 14564
Tina
Job Details: 09/20/2023
Drain under evap was clogged in the back so I unclogged it and clipped the end up to make the opening bigger. Then I removed all the ice in the bottom of the freezer and in the drop pan and got all the ice out of the drain hole.
We serviced a
kenmore dryer
Near North Chili, NY 14514
JK
Job Details: 09/20/2023
Thermal fuse blown, replaced ran and tested all is heating and running good.
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Chris
Job Details: 09/20/2023
Replaced ice maker and damper motor Passes all tests in service mode with no more error codes and tests good
We serviced a
Samsung Refrigerator
Near Spencerport, NY 14559
JK
Job Details: 09/20/2023
Evap drain clogged cleared an installed kit all is draining good.
We serviced a
Samsung Stove
Near Fairport, NY 14450
Tina
Job Details: 09/20/2023
Front 2 burners are staying super hot when turned on but it only happens randomly new switches are needed. Customer believes he is going to get a new range due to this Samsung one being 6 years old. Part numbers will be in notes if they happen to call and change their mind.
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14616
Cristian
Job Details: 09/20/2023
Replace water valve tested unit no leaks ..
We serviced a
GE refrigerator
Near Rochester, NY 14624
JK
Job Details: 09/20/2023
Icemaker overflowing when filling and causing water to run into tray icemaker will need to be replaced customer will not repair.
We serviced a
Kitchen aid oven
Near Fairport, NY 14450
Derek
Job Details: 09/20/2023
installed board, oven is working. I also replaced the heat probe.
We serviced a
Kenmore washer
Near Rochester, NY 14613
Jose R
Job Details: 09/20/2023
When diagnosing washer viewed that the dogs were all broke and causing the unit not to properly agitate went ahead and replaced the dogs now unit operating with in specs when diagnosing dryer went ahead and replaced vent and added two clamps to make sure the unit is venting right as well both units are operating with in specs complete
We serviced a
Samsung dishwasher
Near Ontario, NY 14519
Chris
Job Details: 09/20/2023
Replaced updated water wall parts and water case Ran diag cycle appears ok and tests good on todays visit
We serviced a
samsung washer
Near Rochester, NY 14621
Cristian
Job Details: 09/20/2023
Normal operation ran diagnostic no error code unit is working within spec.
We serviced a
Whirlpool dryer
Near Webster, NY 14580
Chris
Job Details: 09/20/2023
Unable to duplicate issue, by customer description of problem recommend starting with door latch as it was very loose. Also cleaned 1.5 ft section of vent Squeak is from frame , tried to tighten but still intermittently squeaks
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14607
Jose R
Job Details: 09/20/2023
Customer had bad door hinges and bad gasket which is unavailable to order so customer will have to start exploring there options on a new unit complete
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14607
Jose R
Job Details: 09/20/2023
Went ahead and cleaned out the drain hole that was all iced over causing the unit not to drain properly and leak into the fridge unit operating with in specs complete
We serviced a
Whirlpool dryer
Near Webster, NY 14580
Chris
Job Details: 09/20/2023
Installed new rear bearing kit and start knob missing so replaced with random unmarked knob on van so tenet does not have to use pliers Unit tests ok
We serviced a
GE refrigerator
Near Irondequoit, NY 14622
Cristian
Job Details: 09/20/2023
Will recommend display #WR17X13123 but parts is not available.
We serviced a
lg washer
Near Rochester, NY 14619
Jose D
Job Details: 09/20/2023
Washing machine leaking from the hose assembly drain...drain hose is fine. The customer had the part needed for the repair. Replaced the hose assembly drain, ran and tested, no more leaks.
We serviced a
Frigidaire refrigerator
Near Fairport, NY 14450
Tina
Job Details: 09/20/2023
Dispenser paddle was broken and would stay in the on position. A new assy was installed and is working without issues.
We serviced a
Samsung Electric range
Near Henrietta, NY 14467
Jose R
Job Details: 09/20/2023
Replaced led display unit operating with in specs complete
We serviced a
Kenmore refrigerator
Near Farmington, NY 14425
Jose R
Job Details: 09/20/2023
Customer does not have a full frost pattern in the freezer and the compressor and all fans are all running so they have a seal system issue customer will be exploring there options on a new unit