We serviced a
GE dishwasher
Near Rochester, NY 14617
JK
Job Details: 07/21/2023
Software miscommunication between UI control and main board causing machine to fault out, installed software update ran and tested all and all is running good. Suggest to run some CLR through machine to clean severe calcium buildup.
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 07/21/2023
Replaced main elec ACU and checks ok
We serviced a
LG Dryer
Near Rochester, NY 14610
Cristian
Job Details: 07/21/2023
Replace LG maintenance kit tested unit seems good does have a small vibration noise but will still work fine
We serviced a
frigidaire Stove
Near Webster, NY 14580
Chris
Job Details: 07/21/2023
Removed build up on burner base , if issue comes back will need new burner
We serviced a
samsung Refrgierator
Near Honeoye Falls, NY 14472
Cristian
Job Details: 07/21/2023
07/21/2023 02:20 pm by Cristian Ayala Replace both freezer and fridge defrost sensor replace fridge drain kit and Icemaker water heater tube with icemaker leveler tested unit no error code wait 24 hours for proper temp
We serviced a
kenmore dryer
Near Irondequoit, NY 14617
JK
Job Details: 07/21/2023
Door switch bad replaced ran and tested all is running and working good
We serviced a
Whirlpool dryer
Near Rochester, NY 14617
Cristian
Job Details: 07/21/2023
Replace idler tested unit no noise
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 07/21/2023
Defrosted unit and replaced defrost thermistor- evap fan seems slow but is cooling , may take 24 hours to reach temps
We serviced a
LG washer
Near Rochester, NY 14616
JK
Job Details: 07/21/2023
Balance ring bad along with suspension rods all will need to be replaced not cost affective due to age of machine to repair.
We serviced a
Samsung Refrgierator
Near Rochester, NY 14620
Derek
Job Details: 07/21/2023
Replaced the drain tubes and defrosted the clogged freezer drain line.
We serviced a
kitchenaid dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 07/21/2023
It just needs to be on the diagnostic mode in order to reset the computer so the heater can turn on all set now
We serviced a
LG Dryer
Near Penfield, NY 14526
Derek
Job Details: 07/21/2023
Needs thermostat at the blower housing . I had no power to the igniter. Replaced the thermostat and the igniter is working. I have no gas to dry the clo5es. I found we had voltage from the flame sensor to the board but no power from the board to the gas coils. I tested the board and have no output to the gas valves they need a new computer board. I also noticed some black charing on the power wire to the gas valve. They?re going to look at new dryers
We serviced a
frigidaire oven
Near Webster, NY 14580
Chris
Job Details: 07/21/2023
Adjusted front right burner and unit works properly
We serviced a
Amana Stove
Near Ontario, NY 14519
Chris
Job Details: 07/21/2023
Replaced bad spark module and some burners now light . Customer would also need burners bases, jets and screws replaced to get remaining burners working - customer declined, spark module only
We serviced a
GE refrigerator
Near Rochester, NY 14607
JK
Job Details: 07/21/2023
Checked all components of refrigerator and freezer all are checking good frost pattern looks good temperatures are normal fan blade of evap fan fell off put back on and all is cooling good.
We serviced a
GE washer
Near Rochester, NY 14609
JK
Job Details: 07/21/2023
Machine clutch not disengaging to agitate and will need clutch and components to repair.
We serviced a
MAYTAG washer
Near Rochester, NY 14625
Cristian
Job Details: 07/20/2023
Bad motor will recommend getting replace #W10410999 $160.99 Parts
We serviced a
frigidaire washer
Near Fairport, NY 14450
Cristian
Job Details: 07/20/2023
If customer calls back will recommend door hinge #
We serviced a
GE dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details: 07/20/2023
Needs a new main board for the dish washer. Here going to look at new ones.
We serviced a
MAYTAG Dryer
Near Webster, NY 14580
Chris
Job Details: 07/20/2023
Replaced new motor and unit tests ok
We serviced a
GE refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 07/20/2023
Replace fridge fan motor
We serviced a
Kenmore Refrigerator
Near Pittsford, NY 14534
Derek
Job Details: 07/20/2023
Compressor is out of spec and not turning on. The ohms are off and out of spec. The washer needs a lid lock it has multiple faults. I replaced the lid lock and it?s working. I filled the washer with some water and did a drain and spin. Working like it should now.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 07/20/2023
Installed new evaporator fan cover / assembly Also water line is leaking , declined repairing plastic water supply line and recommend copper water supply line be installed to prevent future issues or leaks Estimate approx 130-150 to install copper line Customer to call
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14618
Cristian
Job Details: 07/20/2023
Replace spray arm.
We serviced a
Kitchenaid stove
Near Rochester, NY 14623
JK
Job Details: 07/20/2023
Customer had sprayed to much cleaner it dryed out over time all is working good.
We serviced a
ge dryer
Near Farmington, NY 14425
Derek
Job Details: 07/20/2023
I replaced the broken belt and cleaned out the blower fan and the lint housing. Ram and tested the dryer is working good.
We serviced a
Whirlpool dryer
Near Penfield, NY 14526
Chris
Job Details: 07/20/2023
Needs new user interface and idler pulley is seized up causing noise UI is NLA and we are unable to repair
We serviced a
samsung dryer
Near Honeoye Falls, NY 14472
Derek
Job Details: 07/20/2023
Installed a maintenance kit. The roller wheels were worn out. I replaced a couple of broken wires on the dryer now it is heating fine.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
JK
Job Details: 07/20/2023
Refrigerator has sealed system issue and is not worth repair due to age of machine.
We serviced a
maytag washer
Near Fairport, NY 14450
Tanner
Job Details: 07/20/2023
Complaint of no spin. Following stored errors: F0E5 off balance load. Ran autodiagnostic and during spin test unit is heard slipping on drive hub. Removed agitator and drive hub teeth are stripped. Inspected splines on drive shaft and splines are uniform. Replaced drive hub. Calibrated unit. Tested unit and unit tested good.
We serviced a
Maytag Dishwaher
Near Rochester, NY 14625
Chris
Job Details: 07/20/2023
Replaced door latch switches and appears ok
We serviced a
maytag washer
Near Fairport, NY 14450
Tanner
Job Details: 07/20/2023
Complaint of no spin. Clothes set at end of cycle. No stored error messages. Ran spin cycle and basket spins properly with no signs of off balance or driveline friction. Ran autodiagnostic cycle. As unit fills some suds present. Completes fill portion of test proving pressure switch good. Unit advances into spin in test cycle without issue. There is a service pointer on this unit indicating software failures will cause no spin. Left unit on clean washer cycle with afresh tablet. If issue persists order ACU.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
JK
Job Details: 07/20/2023
FF Evap fan burnt out and software needing updated, replaced fan and updated software ran and tested all is running good.
We serviced a
frigidaire Refrgierator
Near Webster, NY 14580
Chris
Job Details: 07/20/2023
Heater and terminator still test ok but ice room is not defrosting- if I manually force defrost there is power to ice room defrost heater - replaced main PCB as it appears to not being entering auto defrost mode. May take up to 24 hours to properly cycle ice maker
We serviced a
Kitchen aid refrigerator
Near Pittsford, NY 14534
Tanner
Job Details: 07/20/2023
Complaint of no ice. Measured 55 degrees in FF section and 31 degrees in FZ. Unit has sealed system issue. This unit has 72 month sealed system warranty with manufacturer.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14626
Cristian
Job Details: 07/20/2023
Replace board ,thermostat and filter tested everything
We serviced a
Bosch refrigerator
Near Victor, NY 14564
Tanner
Job Details: 07/20/2023
Complaint of warm temps in FZ. Measured 28 degrees in FZ and 33 degrees in FF section. Customer having a defrost problem. Measured 80 ohms through defrost circuit proving good thermal fuse, found element rated for 180 watts proving 80 ohms is a valid measurement. Measured resistance of defrost sensor at 26.84 k ohms. Manufacturer does not provide resistance ratings in service manual. Since sensor is not clearly open cannot prove/disprove sensor. Needs ACU and Evap sensor. Replaced ACU and Evap sensor. Defrosted freezer and evaporator. Defrost drain tube and removed duck bill. Customer advised 24 hours before unit can be used like normal.
We serviced a
Whirlpool washer
Near Rochester, NY 14610
JK
Job Details: 07/20/2023
Motor coupling broken and will need to be replaced, replaced coupling ran and tested all is working good.
We serviced a
Whirlpool Refrgierator
Near Rochester, NY 14611
JK
Job Details: 07/20/2023
Refrigerator 1: clogged evap drain line cleared clog tested for drain all is draining good. Refrigerator 2: Main computer non responsive to anything it will need to be replaced along with thermistor, was able to get back up and going temporarily. 07-20-23: Replaced control box and thermistor ran and tested all and all is working good.
We serviced a
Samsung Dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 07/19/2023
Dishwasher installed by someone else. Microwave install won?t work, customer to call us back to install range hood. Trip charge paid and will be taken off hood install in future.
We serviced a
LG Dryer
Near Rochester, NY 14624
JK
Job Details: 07/19/2023
Washer spider gear broken and bearings are bad washer will need to be replaced. Took dryer apart vacuumed inside inspected all and all is clean and checking good, completed a vent cleaning all is clean and serviceable.
We serviced a
Kenmore Washer
Near Rochester, NY 14609
Tanner
Job Details: 07/19/2023
Complaint of leaking. Model:110.81361140 Filled and drain machine 8 times. Ran load of laundry with towels. Could not reproduce customer complaint. Unit performing all functions properly.
We serviced a
Whirlpool washer
Near Penfield, NY 14526
Chris
Job Details: 07/19/2023
Needs door switch and dogs for agitator However the agitator cam bolt is rusted and stripped , which would turn this into a gearcase job No repair
We serviced a
ge Refrgierator
Near Rochester, NY 14625
Tina
Job Details: 07/19/2023
Entire fridge was warm, compressor was cold and not running and was making a clicking sound. Compressor was bad. Customer is going to get a new fridge
We serviced a
Whirlpool dryer
Near Ontario, NY 14519
Chris
Job Details: 07/19/2023
No power to outlet , reset breaker and unit started working Possible bad/ week breaker if problem returns recommend electrician
We serviced a
Samsung Dryer
Near Rochester, NY 14605
Cristian
Job Details: 07/19/2023
Will recommend main board
We serviced a
Amana refrigerator
Near Rochester, NY 14617
Cristian
Job Details: 07/19/2023
Will recommend getting someone to check the compressor not getting a full frost pattern
We serviced a
Bosch dishwasher
Near Penfield, NY 14526
Derek
Job Details: 07/19/2023
Needs drain pump and motor there were chunks of glass in them. About $550 to repair. Going to look at new dishwashers.
We serviced a
Samsung Dryer
Near Irondequoit, NY 14617
Cristian
Job Details: 07/19/2023
There was a piece of paper causing noise in the dryer removed paper now unit is working normally.
We serviced a
LG oven
Near Penfield, NY 14526
Chris
Job Details: 07/19/2023
Replaced upper oven bake igniter and unit heats good
We serviced a
MAYTAG washer
Near Fairport, NY 14450
Tina
Job Details: 07/19/2023
Customer said black pieces were on cloths after washing, I cleaned out drain pump and put into diagnostic mode and everything passed then I checked for errors and there were none. Let customer know they have 90 if something along these lines continues to happen
We serviced a
Frigidaire refrigerator
Near Fairport, NY 14450
Tina
Job Details: 07/19/2023
Gasket ordered and installed won?t stay on and is defective so a new one is being ordered and everything is covered under warranty Put new seal on and no issues
We serviced a
Whirlpool washer
Near Ontario, NY 14519
Chris
Job Details: 07/19/2023
Unit non responsive, reset and unit ran cycle of problem returns needs electronics but parts are NLA
We serviced a
samsung washer
Near Fairport, NY 14450
Derek
Job Details: 07/19/2023
Installed a new set of shocks
We serviced a
Whirlpool dryer
Near Rochester, NY 14622
Cristian
Job Details: 07/19/2023
Replace belt tested unit spins fine now
We serviced a
LG washer
Near Rochester, NY 14619
Cristian
Job Details: 07/19/2023
If customer calls back will recommend door seal
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Chris
Job Details: 07/19/2023
Replaced pump and heater upgrade tests ok
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details: 07/19/2023
Washer was leaking at inlet hose valve, put a new one in and it?s no longer leaking.
We serviced a
lg dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 07/19/2023
Will recommend display board $261 .33 Labor 111.93 shipping $20
We serviced a
Whirlpool dishwasher
Near Pittsford, NY 14534
Tanner
Job Details: 07/19/2023
Complaint of upper rack falling off. Needs upgraded adjuster kit. Installed new kit. Kit tested good. Ran autodiagnostic cycle and unit testing good overall.
We serviced a
Kenmore refrigerator
Near Rochester, NY 14616
JK
Job Details: 07/19/2023
Icemaker raker motor stripped and icemaker will need to be replaced.
We serviced a
LG dishwasher
Near Brighton, NY 14610
Tina
Job Details: 07/19/2023
Drain hose cracked ordering a new one
We serviced a
Kenmore oven
Near Irondequoit, NY 14617
JK
Job Details: 07/19/2023
Igniter bad and changed and tested all is working good.
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 07/19/2023
Customer will need new fan Motor #5304521244
We serviced a
frigidaire dishwasher
Near Rochester, NY 14618
Derek
Job Details: 07/19/2023
Start button and a few others not working on the ui. I replaced the user interface and all the buttons are working. It starts and runs a cycle now.
We serviced a
Bosch refrigerator
Near Webster, NY 14580
Tanner
Job Details: 07/19/2023
Complaint of door not being open after defrosting unit due to door being cracked open. Able to get door open and moisture is present on rails. Customer advised to leave fridge off and door open with fan circulating air for 24-48 hours before normal use.
We serviced a
MAYTAG Washer
Near Irondequoit, NY 14617
Tanner
Job Details: 07/19/2023
Washer- complaint of incomplete wash. Following stored errors: None. Particularly not completing cold water wash. Per manual cold water selection must be made with cold water wash, unit set to hot on arrival. Started a cold water wash and unit filled hot. Confirmed water supply not reversed. Unit is not programmed to override water temp selection on a cold water wash. Unit will sit until water temp sensor senses the hot water has cooled. Ran cold wash with temp selector on cold and unit completed wash without issue. Customer clarified this is a no spin issue on any load? unit spins proper. Found unit is siphoning water out of slop sink back into machine. Raised height of drain line. Customer to repair slow drain in sink. Dryer- Door switch has fused closed. Replaced door switch. Tested unit and unit tested good.
We serviced a
GE oven
Near Rochester, NY 14609
Tanner
Job Details: 07/18/2023
Complaint of no bake. Igniter glow but no gas. Replaced igniter. Tested unit and unit tested good.
We serviced a
frigidaire oven
Near Webster, NY 14580
Chris
Job Details: 07/18/2023
Replaced bake element and checks ok
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Tanner
Job Details: 07/18/2023
Complaint of no drain. F8E1 slow drain. Drain is slow. Customer has rubber drain line extending to their disposal. Attempted to blow out with vacuum with success. Quoted for corrugated drain line. Based on age of machine and cost of labor for new line advised customer wait and see on existing drain and make sure future dishwasher does not use rubber drain hose.
We serviced a
ge Refrgierator
Near Palmyra, NY 14522
Derek
Job Details: 07/18/2023
Replaced fridge French door gaskets and the bottom freezer gasket.
We serviced a
Kitchen aid Microwave
Near Webster, NY 14580
Chris
Job Details: 07/18/2023
Needs at least cavity TOD and wave guide cover melted Unable to test farther untill the known issues are resolved No repair at this time
We serviced a
Bosch refrigerator
Near Rochester, NY 14607
JK
Job Details: 07/18/2023
Freezer door left open and frost buildup stopped fan was able to get all ice out and test fan all is operating as normal.
We serviced a
Frigidaire Oven
Near Fairport, NY 14450
Tina
Job Details: 07/18/2023
Installed new dual oven relay board, tested both oven to 375? and it heated without issues. Tested upper to 400? and it heated without issues. Tested broil and it heated without issues
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14617
JK
Job Details: 07/18/2023
Installed new water Reservoir and reattached water line and working without issues and no leaks
We serviced a
GE refrigerator
Near Rochester, NY 14606
JK
Job Details: 07/18/2023
Evap defrost drain clogged cleared clog defrosted all and all is draining and running good.
We serviced a
samsung Dryer vent
Near Penfield, NY 14526
Tina
Job Details: 07/18/2023
Dryer. Ent was cleaned. Customer didn?t need a new gas line Customer first check ripped and he wrote me a new one. Check 1935
We serviced a
samsung dryer
Near Rochester, NY 14618
Derek
Job Details: 07/18/2023
Washing machine needs shock absorbers. It tests good not going out of balance. I replaced the temp probe on the oven it was only gettin up to 310 degrees when set at 400. This time after checking it?s the temp was hovering around 380-390 on average.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 07/18/2023
Ice maker was not working, tried to put it In Harvest cycle but rake would hit fully go around and wouldn?t call for water. Put a new ice maker in and put in harvest cycle and take went all the way around and then filled with water.
We serviced a
Kenmore oven
Near Irondequoit, NY 14622
Cristian
Job Details: 07/18/2023
Replace igniter
We serviced a
maytag oven
Near Fairport, NY 14450
Derek
Job Details: 07/18/2023
Replaced the bake element it was burned out. It also needs a new board it isn?t sending voltage to the bake or broil wlwments
We serviced a
Samsung Dryer
Near East Rochester, NY 14445
Derek
Job Details: 07/18/2023
The dryer had heat it was shutting off quickly. The dryer vent was excessively long . I cut about 10ft of the flex hose off for better venting. I also cleaned the dryer vent it is heating much better now.
We serviced a
ge DRYER
Near Webster, NY 14580
Chris
Job Details: 07/18/2023
Replaced electronics on gas range, French door refrigerator and gas dryer. All three seem to be working and functioning properly
We serviced a
GE Dryer
Near Penfield, NY 14526
Chris
Job Details: 07/18/2023
Had hoodie string cover stuck in drum causing scrape noise - removed and sounds normal Also has broken console and glide worn Estimate to replace console and glide approx 355.00 plus tax /shipping due Recommended replacing as with button missing there is an electrical shock issue Home owner not present and left no payment for service visit
We serviced a
GE oven
Near Fairport, NY 14450
Tina
Job Details: 07/18/2023
Boil element is broken along with the hinges on the door. It?s very difficult to open and close door correctly. Customer is going to get a new appliance
We serviced a
Amana oven
Near Rochester, NY 14607
Tanner
Job Details: 07/18/2023
Complaint of no bake. Igniter glow but no gas. Replaced igniter.tested unit and unit tested good.
We serviced a
samsung Refrgierator
Near Webster, NY 14580
Chris
Job Details: 07/18/2023
Opened customer supplied new door and had a significant dent on top left corner Customer trying to get another replacement door
We serviced a
Kenmore Dryer
Near East Rochester, NY 14445
Cristian
Job Details: 07/18/2023
Replace motor
We serviced a
whirlpool dryer
Near Penfield, NY 14526
Tina
Job Details: 07/18/2023
Dryer was making a squeaking noise, when taken apart the pulley was all greasy and not able to rotate. A new one was installed along with 4 wheels and a belt. Drying is running without issues.
We serviced a
kenmore refrigerator
Near Rochester, NY 14622
Cristian
Job Details: 07/18/2023
Lots of ice buildup underneath freezer coming from icemaker icemaker can?t find its home position causing water leak will recommend icemaker#5303918493
We serviced a
LG Washer
Near Rochester, NY 14624
JK
Job Details: 07/18/2023
Doors are not reversible.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14615
JK
Job Details: 07/18/2023
Evap drain clogged cleared clog tested for drain all is draining good.
We serviced a
frigidaire Refrgierator
Near Henrietta, NY 14467
Tanner
Job Details: 07/18/2023
Complaint of noise and warm temps. Measured 41 degrees in upright freezer. Defrost issue ice is visible on Evap. Moved defrost timer to defrost and measured 3 amps through defrost circuit proving element and bi metal is good. Needs defrost timer. Installed new timer, tested unit and unit tested good. Steamed cabinet.
We serviced a
Whirlpool dryer
Near East Rochester, NY 14445
Tanner
Job Details: 07/18/2023
Complaint of no operation. Following errors: F6E1 communication error F4E1 heater relay error F4E4 Line voltage error F4E3 air flow error Found broken belt. Open belt switch, needs repair kit. Installed repair kit, tested unit and unit tested good.
We serviced a
Samsung Stove
Near Rochester, NY 14623
Cristian
Job Details: 07/17/2023
Replace left front regulator tested unit working well now
We serviced a
whirlpool refrigerator
Near Rochester, NY 14604
JK
Job Details: 07/17/2023
Unit 1606: Icemaker fill tube frozen, removed clog and ran and tested all is filling and running good, washer/dryer same unit noise filter burnt out and will need to be replaced maintenance will replace with extra unit off 3rd floor.
We serviced a
Speed Queen washer
Near Hilton, NY 14468
Cristian
Job Details: 07/17/2023
Will recommend come back with display and mother board
We serviced a
GE washer
Near Ontario, NY 14519
Chris
Job Details: 07/17/2023
Control unable to sense water level estimate approx 300 would be due No repair at this time
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details: 07/17/2023
Customer said there is a loud chugging sound from fridge but it was not making the sound when I was here. The area she said it?s coming from is where the defrost timer is. I let customer know her service charge is good for 90 days and if it starts again to give us a call. I?m also putting defrost timer part number in notes to have in case that is the issue.
We serviced a
ge refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 07/17/2023
Replace water line to ice-maker