Issue: Gas stove top is working properly however the electric range is not heating at all when going to cook / bake. Day/Date/Time: 041626 8-12 Who to call for dispatch: Juliana speyer (716) 713-8977

still not staying cold 4/17 afternoon after 2pm

Booked via Scheduling Pro: Customer Name: Harmon Keener Time slot requested: Fri, Apr 17 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair MGDC300BW1 What is the brand?: Maytag Additional Details: Gas dryer is spinning and running but not heating Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Sold Work. Gasket install

Issue: Stop the cycle before the timer is done shuts off after 2 minutes Dishwasher Bosch not getting dish clean Day/Date/Time: Who to call for dispatch: Becky Olsen (585) 663-7496

leaking againdustin recall4/17 morning585-957-0700

Issue: *RETURN* Ice maker still not working Day/Date/Time: 04/17/26 8-12 Who to call for dispatch: Rick

Issue: Igniter not working Date/Time: 04/17/26 8-12 Who to call for dispatch: Kristina

Issue: *RETURN* Icemaker is still not working FRFS2823ASI Day/Date/Time: 04/17/26 8-12 Who to call for dispatch: John

Issue: Cook top is not working Day/Date/Time: 04/17/26 12-5 Who to call for dispatch: Dogan

Booked via Scheduling Pro: Customer Name: Matt Moramarco Time slot requested: Fri, Apr 17 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: Bosh Additional Details: There is a leak inside the unit at the water input line. Looks to be leaking from the internal valve device. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Booked via Scheduling Pro: Customer Name: Steve Neikam Time slot requested: Fri, Apr 17 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: Whirlpool Additional Details: Dishwasher not washing properly. Seems like water is not filling and/or too low of pressure Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: making weird noise Day/Date/Time: 4/17 afternoon Who to call for dispatch: 585-943-3312

Sold Work. Dishwasher air vent fan and damper failure. This will cause the dishes not to wash and dry properly. It can also cause a leak if the damper doesn’t fully close.

Sold Work. Housing , Power Module install

Summary: Not cooling PYE23KSDCSSDate/Time: 04/17/26 1-5 Who to call for dispatch: Susan

Issue: Igniter keeps clicking on the stove Day/Date/Time: 04/17/26 12-5 Who to call for dispatch: Robert

Issue: leaking water out of the front of it Day/Date/Time: 04/17/26 12-5 Who to call for dispatch: John

Issue: Not spinning properly Day/Date/Time: 04/17/26 8-12 Who to call for dispatch: Cherie

Sold Work. filter and filter cap install

Issue: not lighting up or working Day/Date/Time: 4/17 early morning Who to call for dispatch: maria 585-490-5344

Issue: Dryer Vent cleaning MED5100DWG Day/Date/Time: 041726 3-5 Who to call for dispatch: Hank Jessore (585) 278-4054

Booked via Scheduling Pro: Customer Name: Chrys Baldwin Time slot requested: Fri, Apr 17 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Maytag Is this a stacked unit?: No Additional Details: The tub/basket (washer drum) is loose and easily moved by hand in all directions. It looks upright but is leaning to the side. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: CFE Error code Fan motor issue code was around for 6 hours and went away than came Day/Date/Time: 041726 12-2 Who to call for dispatch: Erin Malone (585) 329-9655

Issue: icemaker not working Day/Date/Time: 4/17 morning Who to call for dispatch: barbara 585-797-9348

Issue: Leaking oil from the belt Day/Date/Time: 04/17/26 8-12 Who to call for dispatch: Steve

Sold Work. marcone eta thursday (3)

Sold Work. marcone eta thursday

Summary: Has a cracked lid *Has $25*Date/Time: 04/16/26 8-12 Who to call for dispatch: Jassen

sold work marcone eta wednesday 4/15

Issue: not staying cold Day/Date/Time: 4/16 afternoon Who to call for dispatch: suzanne 585-388-6543

icing up in the back of the vegetable drawer, water on the floor, freezer door was left open, unplugged for 12 hours, now not running and water dripping from base dispenser.4/16 afternoonjennifer 585-309-4479

Issue: Not cooling Day/Date/Time: 041626 12-5 Who to call for dispatch: (585) 664-6522

Dryer makes a high pitched squeaking noise for the first few minutes every time it is turned on 4/16 morningjessica 252-347-5102

Sold Work. Ice maker and LED install

Summary: Multiple Appliance: Maytag Refrigerator gaskets may need to be replacedFront Load Kenmore Washer gasket has a slight leakGE Hood Range fan is dirty and not working properly Date/Time: 04/16/26 8-12Who to call for dispatch: Mary Jane

Issue: not dispensing water Day/Date/Time: 4/9 morning Who to call for dispatch: 585-314-9707

Sold Work. Control install

Sold Work.

Sold Work. Auger , PLATFORM BEARING RETAINER AND FASTENERS

icemaker not working and drawer gets stuck as well go inside through garage $30 coupon4/16 afternoonsue 585-749-7668

Issue: Not heating Day/Date/Time: Who to call for dispatch:

Issue: dripping water out of one side of the fridge Day/Date/Time: 4/16 morning NEEDS 30 MINS HEADS UP Who to call for dispatch: marty cell

Issue: Not cooling Day/Date/Time: 04/16/26 8-12 Who to call for dispatch: Robert

Issue: Makes a loud grinding sound Day/Date/Time:041626 3-5 Who to call for dispatch: Mary (716) 598-5912

Issue: Ice maker not working again after it was replaced in January Day/Date/Time: 04/16/26 12-5 Who to call for dispatch: Brian

Issue: won't start 110.79902890 Day/Date/Time: 4/16 afternoon Who to call for dispatch: 716-574-5574

Issue: Lid Lock wont engaged Day/Date/Time: 041626 8-12 Who to call for dispatch: (716) 432-4746

Issue: 2x Oven not igniting Amana Refrigerator ice maker not working Day/Date/Time: 04/16/26 8-12 Who to call for dispatch: Jay

Issue: lg washer issue with the agitator Day/Date/Time: Who to call for dispatch:

Issue: Error code E25 Day/Date/Time: 041526 12-5 Who to call for dispatch: (716) 343-3871

Booked via Scheduling Pro: Customer Name: Dan Spada Time slot requested: Thu, Apr 16 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: LG Additional Details: The dishwasher is showing the code LC and it appears to be trying to drain from the bottom. Water keeps sucking out and then refilling in the bottom and is white/frothy/soapy. Water also started coming out from underneath the dishwasher onto the floor, on the left side. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch: ***POTENTIAL SITE TAKEOVER*** This bookings was created on a location that already exists in your system by a customer whose phone number we did not recognize. We have booked the appointment on the existing customer for this location. The new customer’s information is as follows: NAME: Dan Spada PHONE NUMBER: (716) 983-4595 EMAIL: dan.a.spada@gmail.com Please review the booking. If it is an existing customer using a new phone number, please update the record. If the customer is a new owner of an existing location, create a new customer record and map the booking to that record.

Issue: Does not stay on *After 2:00* Day/Date/Time: 041526 12-5 Who to call for dispatch: (585) 353-7393

Issue: drum is not turning Day/Date/Time:041526 12-5 Who to call for dispatch: Lisa Sanford (585) 465-8915

not spinning or draining 4/16 morningjennifer 585-309-3535

Summary: Part that spins at the bottom has come loose Date/Time: 04/16/26 8-12 Who to call for dispatch: Adrian

Issue: not cooling Day/Date/Time: 4/16 afternoon Who to call for dispatch: 863-370-3990

not cooling 4/16 early afternoon585-482-9045

Issue: *RETURN FOR DAVE* Ice maker not working Day/Date/Time: 04/16/26 8-12 Who to call for dispatch: Julie

Issue: does make a clicking sound but the top does not lock and stops filling Day/Date/Time: 041526 12-5 Who to call for dispatch: (716) 998-0914

sold work marcone eta wednesday 4/15

Issue: errorcode ffe was told it was a fan issue Day/Date/Time: 4/16 morning Who to call for dispatch: joe 716-866-0601

Issue: freezer is cold but the fridge is not abb2224brb00 Day/Date/Time: 4/16 morning Who to call for dispatch: mike cell

sold work marcone eta wednesday 4/15

Issue: Not heating 041626 8-12 Day/Date/Time: Who to call for dispatch:

Issue: Not cooling after Freezing thing last week Day/Date/Time: 041526 8-12 Who to call for dispatch: Paul Halloy (585) 703-6191

Issue: Leaking from a hose FPID2498SF8ADate/Time: 04/16/26 Who to call for dispatch: Christine

Sold Work. Bad magenetron wall oven combo going to need the cart. Long repair time.

Sold Work. Dishwasher overfilling and leaking from the float

Summary: *RETURN* Not turning on at all Date/Time: 04/16/26 12-5Who to call for dispatch: Jude

Issue: Cant get the water filter out Customer has the replacement Day/Date/Time:041626 8-12 Who to call for dispatch: Dennis Brunner (585) 747-4449

Issue: Lid hinge left side snaped Day/Date/Time: 041626 8-12 Who to call for dispatch: Corky Aloi (585) 721-0393

Issue: Refrigerator whirlpool icemaker not working. Customer to send model Day/Date/Time: Who to call for dispatch:

Sold Work. housing install and LED installing

Issue: water inlet is leaking Day/Date/Time:041626 8-12 Who to call for dispatch: Jerry Wolf (585) 734-5800

Issue: not heating Day/Date/Time: 4/16 afternoon Who to call for dispatch: tyler 585-200-4980

Sold Work Module install

Sold Work. Bearing slides and Kits

Sold Work.

Issue: screeching noise Day/Date/Time: 4/16 afternoon Who to call for dispatch: anglia 716-435-1939

Summary: Not heatingDate/Time: 04/16/26 12-5 Who to call for dispatch: Nicholas

Issue: soap dispenser won't stay closed already has part Day/Date/Time: 4/16 afternoon Who to call for dispatch: kathy 585-267-6002

Summary: Not heating properly Date/Time: 04/14/26 8-12Who to call for dispatch: Jesse

Summary: Not spinning Date/Time: 04/16/26 8-12 Who to call for dispatch: Denise

Issue: dryer vent cleaning customer knows price starts at $299 and has a 50% off coupon Day/Date/Time: Who to call for dispatch:

Issue: Freezer is working fridge section is not Day/Date/Time: 12-5 Who to call for dispatch: (716) 349-1107 JustinCC on file

Issue: button not working Day/Date/Time: 4/15 morning Who to call for dispatch: jennifer 845-249-0468

Issue: Making a loud noise and then when you open the door the noise goes away Day/Date/Time: 04/15/26 8-12 Who to call for dispatch: Vasken

sold work call if part comes in sooner

Issue: Light are out unit is still cooling Day/Date/Time: 041526 3-5 Who to call for dispatch: (585) 943-7103

Issue: RETURN TRIP...Wont stop running, whirlpool dishwasher. Review previous notes by Dave Day/Date/Time: Who to call for dispatch:

Issue: door seal coming off and dishwasher issue as well and dvc Day/Date/Time: 4/15 afternoon Who to call for dispatch: john 585-261-7106

Sold Work. Speed sensor and run capacitor install

Issue: Door locked and stopped in the middle of the cycle in guest house Ge Refrigerator ice maker is not working and light is not working Day/Date/Time: Who to call for dispatch:

FIRST CALL...Sold work, install glass on oven door. Part ordered 4/13

Issue: making a grinding noise - DVC Day/Date/Time: 4/15 afternoon Who to call for dispatch: laura

Issue: ice maker will not stop making ice - replaced it and not will not turn on GZS22IYNXHFS Day/Date/Time: 4/15 early after noon Who to call for dispatch: bill cell

Possible recall: Issue: Not draining all the water W10632077A- tech was already there and couldn't do anything because DW was not able to be pulled out... customer got dw out and wants the drain line replaced Day/Date/Time: 4/15 afternoon Who to call for dispatch:

Sold Work. door switch

off balance4/15 morning after 9:30 stephanie 585-831-9942