We serviced a
Bosch dishwasher
Near Penfield, NY 14526
Derek
Job Details:
01/09/2023
Dishwasher is filling with water but it?s not detecting the proper level. I pulled the cover off and found mice droppings and signs of a nest.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details:
01/09/2023
Replace water case assembly,icemaker,main pcb
We serviced a
GE washer
Near Rochester, NY 14606
JK
Job Details:
01/09/2023
Dishwasher 1 install: installed dishwasher leveled ran and checked for leaks all is leaks free and running good.
Dishwasher 2 installed and leveled ran and tested for leaks all is level and leak free.
Washer gear case and seals are bad and will need replaced parts are NLA customer will replace machine.
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14618
Derek
Job Details:
01/09/2023
Has power all the way to the user interface but no buttons working.
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Alex L
Job Details:
01/09/2023
Replaced door glass
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Tanner
Job Details:
01/09/2023
Quote for washer bellow gasket. Removed debris from bellow. There is a tiny tear. If leak persists or gets worse new gasket is needed.
We serviced a
Whirlpool Washer
Model WFW87HEDC1
Near Rochester, NY 14618
Tanner
Job Details:
01/09/2023
Complaint of dryer noise. Found seized idler pulley. Replaced with dryer repair kit. Tested unit and unit tested good. Customer advised future services will require additional labor due to location of unit tucked under countertop.
We serviced a
GE refrigerator
Near Rochester, NY 14618
Chris
Job Details:
01/09/2023
Cleared defrost drain on refrigerator and cleaned dryer vent
Drain plugged steamer will not clear
Can try drain hole clog remover
Est approx 240 plus tax
Also wants vent cleaned approx 79.00 plus tax
We serviced a
Samsung dishwasher
Near Pittsford, NY 14534
Alex L
Job Details:
01/09/2023
Needs time to decide
We serviced a
Whirlpool Dryer
Near Perinton, NY 14450
Tanner
Job Details:
01/09/2023
Dryer- complaint of long dry times. Confirmed heat and coils work. Vent tested unit and unit tested poorly. Vent goes vertically onto roof of apartment. Customer advised vent needs to be swept. CUSTOMER ADVISED THIS IS A FIRE HAZARD. CUSTOMER STATES THEY WILL REACH OUT TO PROPERTY MAINTENANCE TO RECTIFY.
Washer- complaint of no wash. Following stored errors:
7 max fill error
2 lid monitor
8 pressure sensor loss
25 pressure sensor drop out
Ran pressure sensor test and tested good. Fill test tested good. Unit not agitating. Rubbing of clutch heard. Inspected shift actuator and shifter is broken. Gear case is leaking oil and bearing rub is heard. Recommend customer do not repair and invest in different unit.
We serviced a
Whirlpool Dryer
Near Walworth, NY 14568
Chris
Job Details:
01/09/2023
Replaced exhaust thermostat and unit heats good
No email mail receipt
We serviced a
SAMSUNG dryer
Near Rochester, NY 14612
JK
Job Details:
01/06/2023
Replaced dryer rear felt all is secure and tracking good, replaced wheel kit complete all is running good and quite.
We serviced a
amana oven
Near Pittsford, NY 14534
JK
Job Details:
01/06/2023
Replaced icemaker auger motor malfunction and making a loud clicking sound when in harvest mode.
We serviced a
GE refrigerator
Near Fairport, NY 14450
JK
Job Details:
01/06/2023
Heating element broken replaced ran and tested all is heating and running good.
We serviced a
Kitchen aid refrigerator
Near Honeoye Falls, NY 14472
Derek
Job Details:
01/06/2023
The belt tensioner was very noisy and was replaced. Installed a kit on the dryer. Vacuumed out the dryer there was a bit of dog hair.
We serviced a
Samsung Dryer
Near Rochester, NY 14624
Cristian
Job Details:
01/06/2023
39 c need ice maker only
Ice maker DA97-15217D
We serviced a
Samsung Washer
Near Macedon, NY 14502
Cristian
Job Details:
01/06/2023
Replace magnetron,hvc,diole tested unit twice both time heat work good
We serviced a
Whirlpool refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
01/06/2023
Relay on the compressor burnt out I try new really and it still Burnt out will recommend getting compressor checked
We serviced a
Samsung Refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
01/06/2023
Water leaking from evep cover drain kit needed to be replace Replace drain kit
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Derek
Job Details:
01/06/2023
I can?t get it to error when I run the washer. Donovan had a spare main computer board and I put that in to see if it would help. Ran a rinse and spin and it seems to be fine.
We serviced a
N/A dishwasher
Near Rochester, NY 14623
JK
Job Details:
01/06/2023
Icemaker water line cracked replaced and all is working and leak free.
We serviced a
LG Microwave
Near Webster, NY 14580
Chris
Job Details:
01/06/2023
Replaced bake igniter on gas range
Refrigerator needs updated icemaker parts and ice container missing
Model Rf263teaesg/aa-01
Serial 0ajd4bbh500092b
Da97-12317d
Da97-12540g
Da92-00384l
Da82-02367a
Da97-14474c
Est approx 671.00 plus tax/shipping due for ice maker
No repair on refrigerator
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Alex L
Job Details:
01/06/2023
Replaced inlet valve
We serviced a
Samsung refrigerator
Near Rochester, NY 14626
JK
Job Details:
01/06/2023
Dishwasher needed reset and a know software update for problems of controls needing reset. Installed ran and tested all is working good.
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
01/06/2023
Needs range pcb no repair at this time
Approx 500 due on return if repaired
We serviced a
samsung refrigerator
Near Ontario, NY 14519
Chris
Job Details:
01/06/2023
Needs gearbox and basket hub Estimate approx 390.00 plus tax and trip (approx 530.30 total)
1/6/23 replaced gearbox and basket hub checks ok
We serviced a
Unsure Dryer
Near Rochester, NY 14609
Alex L
Job Details:
01/06/2023
On bake oven will ignite then cut off and reignite again. This cycle repeats.
Same thing happens on broil setting.
Customer needs W10919203
Customer declined repair
We serviced a
bosch Dishwasher
Near Fairport, NY 14450
Chris
Job Details:
01/06/2023
Installed new Bosch dishwasher
We serviced a
GE dishwasher
Model GDF520PMJ2ES
Near Henrietta, NY 14467
JK
Job Details:
01/06/2023
Refrigerator has a blockage or has lost refrigerant and will need to be replaced.
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Cristian
Job Details:
01/06/2023
Dryer - replace idler kit 4 wheels ,belt ,idler
Washer if still having problems will recommend replacing door switch
We serviced a
Samsung refrigerator
Near Pittsford, NY 14534
Alex L
Job Details:
01/06/2023
Cleaned dryer vent
We serviced a
Maytag Dryer
Near Fairport, NY 14450
Cristian
Job Details:
01/06/2023
01/06/2023 03:11 pm by Cristian Ayala
If customer calles back will recommend replacing fan WR60X26866
Fan was running fine but unit needed a software update
We serviced a
LG range
Near Webster, NY 14580
Chris
Job Details:
01/06/2023
Tightened loose ff door hinge screws and shimmed door, closes much more square
May not be able to adjust farther as left rear of cabinet sags possibly due to uneven floors
We serviced a
MAYTAG washer
Near Rochester, NY 14612
Tanner
Job Details:
01/05/2023
F0E5
F0E2
Ran autodiagnostic and unit slipping on spin.inspected tines on drive hub and they are worn out. Condition of teeth on drive shaft is good. Replaced drive hub. Calibrated unit. Tested via auto diagnostic and unit tested good.
We serviced a
Samsung washer
Near Webster, NY 14580
Tanner
Job Details:
01/05/2023
Complaint of no wash/spin. Ran diagnostics and unit fails at spin cycle. Drain pump not running. Customer demonstrated drain pump works when running a pre soak the unit drains out. Request spin only and no voltage from ACU to motor circuit. Measured resistance of motor windings and all tested good. Needs new PCB.customer will call if they opt for repair.
We serviced a
MAYTAG washer
Near Webster, NY 14580
Chris
Job Details:
01/05/2023
Replaced door bellow/boot checks ok
We serviced a
GE Dishwasher
Near Webster, NY 14580
Chris
Job Details:
01/05/2023
Diverter was not switching positions, cleaned and unit switches positions
Recommend new diverter if problem persists
We serviced a
N/A Dryer vent
Near Spencerport, NY 14559
JK
Job Details:
01/05/2023
Dryer vent is crushed and ineffective for proper venting, all will need to be replaced to insure proper ventilation.
01-05-23: Replaced dryer vent line and elbows all is secure and running good.
We serviced a
GE dishwasher
Near Webster, NY 14580
Derek
Job Details:
01/05/2023
Found water leaking from the vent. Removed the door and disassembled. Replaced the door vent seal. Cleaned the bottom door sweep to free it of grime. Ran and tested for 20 min I don?t see a leak anymore..
We serviced a
Electrolux washer
Near Fairport, NY 14450
JK
Job Details:
01/05/2023
Customer did not have dryer stacked back and steam water supply line was disconnected, instructed customer to reinstall dryer steam line and then turn water on, washer is working as normal.
We serviced a
Whirlpool dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details:
01/05/2023
01/05/2023 03:36 pm by Cristian Ayala
I cleaned out all blades they were not clean everything is working now I did run diagnostics no issue found .
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Derek
Job Details:
01/05/2023
Error code f4 e4 came up in diagnostic. Incorrect voltage at the dryer. I checked the voltage at the outlet there was 240. I had 240 at the brick for the dryer connector. I only had 120v at the board. I pulled the dryer apart and checked the high limit, the thermal fuse, the thermostat and the heater for continuity. I also tested the belt kill switch it tested fine. I looked over the wires and tested many of them. the harness has a broken or burnt wire somewhere .
We serviced a
GE refrigerator
Near Rochester, NY 14606
Alex L
Job Details:
01/05/2023
Hard copper Water line needs to be replaced. Unable to install at this time
We serviced a
samsung washer
Near Penfield, NY 14526
Tanner
Job Details:
01/05/2023
Referred customer to manufacturer.
We serviced a
Maytag Dryer
Near Webster, NY 14580
Chris
Job Details:
01/05/2023
Electronics are non responsive and some buttons on ui no longer function also door intermittently does not unlock
Recommend door lock, main and UI elec
We serviced a
Whirlpool dryer
Near Rochester, NY 14615
Alex L
Job Details:
01/05/2023
Replaced idler pulley
We serviced a
MAYTAG Dryer
Near Rochester, NY 14617
JK
Job Details:
01/05/2023
Door switch broken replaced and tested all is working good.
We serviced a
Kitchen aid oven
Near Rochester, NY 14624
Cristian
Job Details:
01/05/2023
Cleaned out dryer and vent done
We serviced a
MAYTAG Dryer
Near Fairport, NY 14450
Chris
Job Details:
01/05/2023
Pulled oven from wall and replaced upper hidden bake element
Also replaced turn table motor on OTR microwave
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Tanner
Job Details:
01/05/2023
Complaint of noise from dryer. Rotor in motor is seizing causing noise. Not worth fixing. Customer to replace.
We serviced a
Frigidaire refrigerator
Near Penfield, NY 14526
Alex L
Job Details:
01/05/2023
Installed maintenance kit
We serviced a
GE Dryer
Near Rochester, NY 14607
JK
Job Details:
01/05/2023
Door bolts loose readjusted door tested all is tight and sealing good.
We serviced a
Whirlpool dishwasher
Near Irondequoit, NY 14617
Alex L
Job Details:
01/05/2023
Replaced belt
We serviced a
Frigidaire dishwasher
Near Penfield, NY 14526
Cristian
Job Details:
01/05/2023
01/05/2023 09:01 am by Cristian Ayala
Customer stated dishwasher haves a problem because her sink fills up with water this is not a dishwasher problem this a is a plumbing problem .
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Alex L
Job Details:
01/05/2023
Unable to duplicate customer concern at this time. Ran machine for over an hour with no evidence of leaks.
We serviced a
GE refrigerator
Near Rochester, NY 14618
Cristian
Job Details:
01/05/2023
Ran diagnostics water was coming out but was not going inside door to ice-maker did use steamer to steam the water line in between door now we have water and icemaker is working .
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Chris
Job Details:
01/05/2023
Replaced compressor inverter and unit appears ok and is cooling
May take 24 hours to regulate temperatures
We serviced a
kenmore washer
Near Rochester, NY 14612
Cristian
Job Details:
01/05/2023
Customer is going to order part her self soap dispenser I told her I will charge her 115 plus tax
We serviced a
kenmore washer
Near Rochester, NY 14626
JK
Job Details:
01/05/2023
Was able to get motor control to reset if problem returns machine will need the following parts Main EOC and Motor Control board. Customer will replace if problem returns.
We serviced a
GE Washer
Near Fairport, NY 14450
Tanner
Job Details:
01/05/2023
Building 10- Complaint of washer free flowing water.
Installed new inlet assembly. Turned water on. Water no longer free flowing. Started a wash. Confirmed both hot and cold valve actuate properly. Unit back in service.
We serviced a
whirlpool dryer
Near Rochester, NY 14607
Alex L
Job Details:
01/05/2023
Installed maintenance kit
We serviced a
Samsung Washer
Near Rochester, NY 14618
Cristian
Job Details:
01/05/2023
Model #WF45T6200AW/US
Unit is making a grading noise will need inner tub and back outer tube
Outer tube DC97-21594A
Inertube DC90-27177B
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
JK
Job Details:
01/05/2023
Idler wheel locked and rollers squeaking replaced all as a kit ran and tested all is running good and quite, vacuumed inside of dryer see docs.
We serviced a
Samsung refrigerator
Near Ontario, NY 14519
Chris
Job Details:
01/05/2023
Both ice makers are not working and ff def drain frozen
Needs at minimum ff drain upgrade, cover, sensor and icemaker parts
Unit very iced up in ff section would need to be turned off 24hours before parts can be replaced
No repair at this time
We serviced a
frigidaire dishwasher
Near Walworth, NY 14568
Cristian
Job Details:
01/04/2023
I20 code will recommend pressure sensor switch
Replace pressure sensor 5304504077 calibrated unit Done
We serviced a
Samsung Washer
Near Fairport, NY 14450
Cristian
Job Details:
01/04/2023
Did confirm shocks was bad replace shocks again DC97-16350D ran unit with customer everything is ok now
We serviced a
Whirlpool Microwave
Near Ontario, NY 14519
Chris
Job Details:
01/04/2023
Reset latch / interlock switches if problem returns needs new interlock / motor assy
Est approx 109 plus tax due
Also washer hoses were reversed, corrected so unit rinses with cold water
Gave estimate for icemaker approx 310 plus tax due
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Tanner
Job Details:
01/04/2023
Complaint of no ice, measured 39 in FF and 4 n FZ. Confirmed 120 VAC to ice maker. Jumped ice harvest circuit and motor hums but does not turn. Replaced ice maker assembly. Tested via harvest jumper and unit tested good.
We serviced a
GE oven
Near Henrietta, NY 14467
Tanner
Job Details:
01/04/2023
Complaint of oven temp not reading desired temp. Measured temp probe at 1.093 ohms. A valid reading. Measured 21.1 ohms resistance through bake element, a valid reading. Measured 11.6 amps converting to 2688 Watts, a valid reading. Offered measured oven calibration, customer will attempt calibration on their own.
We serviced a
Kitchen Aid Dishwasher
Near Webster, NY 14580
Alex L
Job Details:
01/04/2023
Removed punch out from garbage disposal
We serviced a
N/A oven
Near Rochester, NY 14607
Alex L
Job Details:
01/04/2023
Ran oven for 30 minutes and 10 plus ignition cycles with no smell of gas at all.
We serviced a
Frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details:
01/04/2023
Replaced defective evaporator fan motor and checks ok
We serviced a
Samsung dishwasher
Near Williamson, NY 14589
Chris
Job Details:
01/04/2023
Recommend sump assy
No repair at this time
We serviced a
GE Dishwasher
Near Rochester, NY 14618
Cristian
Job Details:
01/04/2023
Customer will need circulation motor assembly $500 plus she will not fix
We serviced a
Electrolux washer
Near Fairport, NY 14450
Derek
Job Details:
01/04/2023
I put unit into diagnostic mode and tested didn?t see any water. I ran a rinse and spin plus a 15 min wash. I ran the washer quite a bit and didn?t see any leaks. I took the top cover off and the back cover and didn?t see anything significant leaking water. I did notice some drips coming from the cold water hose to the washer. I replaced that hose it was the only drips I could find. The dryer was off of the washer.
We serviced a
Whirlpool Washer
Near Walworth, NY 14568
Derek
Job Details:
01/04/2023
I tested the washer and it seems to be working good.customer didn?t think it was rinsing the clothes with water. I ran a cycle and it was filling with water.
We serviced a
frigidaire refrigerator
Near Rochester, NY 14626
JK
Job Details:
01/04/2023
Damper Assembly will need to be replaced was able to get locked open for weekend.
1-04-23: Replaced damper Assembly ran and tested all is opening and operating normal.
We serviced a
speedqueen Washer
Near Rochester, NY 14617
Alex L
Job Details:
01/04/2023
Dead outlet. Plugged machine in another outlet and machine works. Customer needs electrician.
We serviced a
Kitchen aid refrigerator
Near East Rochester, NY 14445
JK
Job Details:
01/04/2023
Icemaker has broken or burnt wire inside cabinet and can not be repaired due to age of machine.
We serviced a
GE dishwasher
Near Rochester, NY 14616
Tanner
Job Details:
01/04/2023
Replaced drain pump. Tested unit and unit tested good.
We serviced a
Whirlpool Oven
Near Pittsford, NY 14534
Chris
Job Details:
01/04/2023
Replaced bake element
We serviced a
Kenmore oven
Near Rochester, NY 14606
Alex L
Job Details:
01/04/2023
Customer declined repair
We serviced a
Samsung Dryer
Near Rochester, NY 14612
Cristian
Job Details:
01/04/2023
Cleaned out dryer place idler kit and front drum seal
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
JK
Job Details:
01/04/2023
Checked everything on refrigerator and all checks good and is working good, pop sound is from icemaker heater releasing ice from mold.
We serviced a
frigidaire range
Near West Henrietta, NY 14586
Tanner
Job Details:
01/04/2023
Confirmed outlet properly grounded and polarized. Replaced ECU and overlay. Tested all keys and tested good, performed 250 degree bake successfully.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details:
01/04/2023
Unit has bad condenser motor and compressor sounds very bad
Unable to repair
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details:
01/04/2023
When I first looked at the washer the water was shut off. I ran diagnostic mode and found no error codes. I ran a light wash to see if it would run that cycle and it did. I ran a washer recalibration. I then ran a regular wash cycle. I issues there either.
We serviced a
GE dishwasher
Near Webster, NY 14580
Cristian
Job Details:
01/04/2023
Replace filter and 2 cleaning tablets
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14618
Chris
Job Details:
01/04/2023
Replaced waterline to dispenser on door
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Alex L
Job Details:
01/04/2023
Replaced motor pulley and belt
We serviced a
LG washer
Near Spencerport, NY 14559
JK
Job Details:
01/04/2023
Washer filter was loose tightened and checked all for leaks all is leak free and running good.
We serviced a
MAYTAG refrigerator
Near Penfield, NY 14526
JK
Job Details:
01/04/2023
Refrigerator will need an evap fan and a sealed system leak fixed.
We serviced a
Frigidaire oven
Near Rochester, NY 14612
Alex L
Job Details:
01/04/2023
Customer needs 318271528. Part is NLA Customer declined repair
We serviced a
LG washer
Near Rochester, NY 14625
Derek
Job Details:
01/04/2023
Cleaned out the filter and it was full of hair and other debris.
We serviced a
GE oven
Near Penfield, NY 14526
Derek
Job Details:
01/03/2023
Removed the oven and it was a 2 man job the trim at the bottom is not cut even so the oven will not slide out. It has to be lifted with 2 people to get it over the lip. Replaced the broil element it was not heating. This oven uses both bake and broil to preheat.
We serviced a
Kenmore refrigerator
Near Williamson, NY 14589
Chris
Job Details:
01/03/2023
Unit appears to have sealed system issues
Unable to repair
We serviced a
Kitchen aid oven
Near Pittsford, NY 14534
Tanner
Job Details:
01/03/2023
Complaint of overcooking food on bake. Measured resistance of temperature sensor at 1.079 kohms. A valid reading at room temperature. Unit requires calibration to further diagnose. Following calibration data points recorded during 350 degree bake:
344.1
323.7
367.8
330.8
377.8
333.5
376.5
334.5
Average = 348.59
Advised custom no adjustment to calibration based on data but instructed them how to calibrate down if cooking outcomes are not desirable.
We serviced a
Samsung Dryer
Near Rochester, NY 14609
Cristian
Job Details:
01/03/2023
Multiple parts need to be replace call customer at 4 to get card over phone
We serviced a
whirlpool dishwasher
Near Rochester, NY 14624
JK
Job Details:
01/03/2023
Installed dishwasherremoved hard line installed flex, installed drain extension to drain, ran and tested for leaks and all is leak free and running good.
We serviced a
GE washer
Near Scottsville, NY 14546
JK
Job Details:
01/03/2023
Bearings bad along with belt and not cost affective to repair and parts are NLA.