We serviced a
Whirlpool Stove
Near Marion, NY 14505
Derek
Job Details:
10/16/2023
I replaced the orifices for the burners. I removed the drawer and flipped the orifice on the main gas valance to LP
We serviced a
Samsung washer
Near Mendon, NY 14506
Derek
Job Details:
10/16/2023
I cannot get the 9c8 code to clear or reset. I tied the suggested course of actions and none of them worked. I did a search in Samsung and found there was a recall on this unit. There is a possibility of fire so I unplugged the washer.
We serviced a
Frigidaire washer
Near Rochester, NY 14616
Jose D
Job Details:
10/16/2023
Ran a full rinse and spin cycle no problem, filled, spinned, and drained. Has a stored error code of E21 -water not pumping out fast enough. Not able to recreate issue on site. Customer states certain cycles do not work, but not sure what specific cycle. Possible main bourd issue, customer will weigh her option.
We serviced a
kitchen aid refrigerator
Near Rochester, NY 14618
Cristian
Job Details:
10/16/2023
Fridge will need left and right door gasket and middle door guide
Door guide #$113.78
Left and right Door gasket #$163.78 each need 2
Washer -there was connection that spits water to unit it was detached from the top drum rim I reattached it tested unit no leaks
Dryer did a short vent cleaning.
We serviced a
lg Refrgierator
Near Honeoye Falls, NY 14472
Tanner
Job Details:
10/16/2023
Complaint of no ice, intermittent display issues. Intermittent noise. Unit has two IMs one in FZ and one in FF. Measured 37 degrees in FF and 4 degrees in FZ. IM not harvesting when requesting test cycle. Unable to reproduce noise and display issues. Noise is from display. Customer states noise is beeping from display not mechanical but no error messages.
Craft IM outlined in service pointer from LG CNZ202200378 advised updated software and new IM. Customer researching possible warranty repair.
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14618
Derek
Job Details:
10/16/2023
I replaced the evap fan.
We serviced a
samsung washer
Near Webster, NY 14580
Chris
Job Details:
10/16/2023
Removed gas dryer and washer to garage.
Capped gas line off with customer supplied fittings.
Moved new lg washer and electric dryer to laundry room , hooked up and tested
We serviced a
Whirlpool dishwasher
Near Brockport, NY 14420
JK
Job Details:
10/16/2023
Heating element bad and not heating water will need part.
10-16-23: installed new heating element ran and tested all and all is heating and running good.
We serviced a
MAYTAG Dryer
Near Irondequoit, NY 14617
Jose R
Job Details:
10/16/2023
Customer unit was making a loud noise when in operation . Went ahead and replaced maintenance kit and cleaned out the inside of the dryer now unit is operating with in specs complete informed customer on vent cleaning brush kit
We serviced a
whirlpool dryer
Near Rochester, NY 14612
Jose R
Job Details:
10/16/2023
Customer states that the hub it would not run when diagnosing unit the unit was operating with in specs would spin and heat up fine inform customer to monitor the unit and educated them on the 90 day service call
We serviced a
Samsung Dishwasher
Near Fairport, NY 14450
Jose R
Job Details:
10/13/2023
Went ahead and replaced inlet valve now unit is operating with in specs complete
We serviced a
Samsung washer
Near Victor, NY 14564
Derek
Job Details:
10/13/2023
It seems to be working fine for me. I did a rinse and spin and two drain and spins without any issues. There were 2 door lock codes in diagnostic mode when I checked. The door lock seems to be working good. If the problem continues we may need to change the door lock.
We serviced a
Samsung refrigerator
Near West Henrietta, NY 14586
Jose R
Job Details:
10/13/2023
Customer unit was making a noise when fan in operation when diagnosing unit customer need evap cover replaced and temp sensor went ahead and replaced those parts now unit is working with in specs complete
We serviced a
whirlpool dryer
Near Macedon, NY 14502
Derek
Job Details:
10/13/2023
Short vent cleaning and replaced the light bulbs in the refrigerator.
We serviced a
GE dryer
Near Pittsford, NY 14534
Jose R
Job Details:
10/13/2023
Did a vent cleaning and also replaced vent to a rigid vent unit is operating with in specs complete
We serviced a
MAYTAG Dryer
Near Rochester, NY 14625
Cristian
Job Details:
10/13/2023
Replace idler kit ,thermal fuse and semi ridget vent tested unit working normal .
We serviced a
kitchenaid dishwasher
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Replaced pump and sump assy, unit is now circulating water and working properly
We serviced a
Samsung washer
Near Rochester, NY 14617
Cristian
Job Details:
10/13/2023
Replace water valve tested unit working normal now
We serviced a
ge Refrgierator
Near Pittsford, NY 14534
Cristian
Job Details:
10/13/2023
Replace inverter board wait 24 to 48 hours for proper cooling
We serviced a
Whirlpool Dryer
Near Rochester, NY 14609
Cristian
Job Details:
10/13/2023
Replace thermal fuse #under 1 year warranty tested unit working normal now .
We serviced a
lg washer
Near Rochester, NY 14618
Cristian
Job Details:
10/13/2023
Replace drain pump tested unit drains fine no leaks .
We serviced a
Samsung Dryer
Near Brockport, NY 14420
JK
Job Details:
10/13/2023
Main computer will need to be replaced due to half the display out.
Dryer main board relay bad and will need to be replaced.
We serviced a
Frigidaire dishwasher
Near Henrietta, NY 14467
JK
Job Details:
10/13/2023
Ran dishwasher through service mode and no error codes all components check good and can find no reason machine is doing what it is will research more and customer will call if problem persists.
We serviced a
Kitchen aid Refrigerator
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Replaced door cable/ link kit on dishwasher , dispenser paddle on fridge, installed knob on front right burner - all tests ok
We serviced a
GE oven
Near Pittsford, NY 14534
Cristian
Job Details:
10/13/2023
Customer wants to remove wall over will need to come back 2 men job .
We serviced a
Frigidaire Oven
Near Canandaigua, NY 14424
Derek
Job Details:
10/13/2023
Replaced the bake igniter. Ran and tested it?s working good.
We serviced a
Samsung Dryer
Near West Henrietta, NY 14586
Jose D
Job Details:
10/13/2023
No heat on site. The heating element failed the continuity test because a coil was cracked. Replaced the heating element, ran and tested, the dryer now has good heat.
We serviced a
GE washer
Near Irondequoit, NY 14622
Jose D
Job Details:
10/13/2023
The belt was detached from the motor. No damage to the belt. Cleaned and Reatached the belt, ran and tested, the washer now goes into a spin mode. Also leveled the washer.
We serviced a
maytag Dryer
Near East Rochester, NY 14445
Derek
Job Details:
10/13/2023
I replaced the drum rollers left side was locked up and shredded rubber from the wheel. The right side was also looking worn.
We serviced a
Samsung Dryer vent
Near Rochester, NY 14625
Jose D
Job Details:
10/13/2023
Dryer- all componants of the dryer are in good shape. Lubricated idler and supporter wheels. Vacumed and cleaned lint within the dryer. Clean the long run vent, the vent now has a stronger air flow.
We serviced a
ge dryer
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Venting needs to be redone and installed correctly, appears to tied into home heating and cooling ductwork. Recommend contractor or hvac specialist
We serviced a
Frigidaire Range
Near Rochester, NY 14606
JK
Job Details:
10/13/2023
Customer was not putting temperature in for oven to preheat to so unit was shutting back off, stove top has pan safety switches and Customer was removing pan and causing burner to shut down and go cold, instructed customer on how to use stove.
We serviced a
samsung Refrgierator
Near Penfield, NY 14526
Chris
Job Details:
10/13/2023
Replaced 1/4? water line kit to refrigerator and tests ok .
Installed mounting brackets on dishwasher and cleaned dryer vent from exterior fixture
We serviced a
Samsung Dryer vent
Near Rochester, NY 14616
Jose D
Job Details:
10/13/2023
Long run dryer vent cleaning.
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
cleaned fabric softener dispenser, bolt in agitator is rusted unable to remove agitator
We serviced a
refrigerator lg
Near West Henrietta, NY 14586
Jose R
Job Details:
10/13/2023
When taking apart evap cover went ahead and replaced fan motor also went through the pros of cleaning all the ice buildup and condensation unit fan is spinning fine and operating with in specs complete
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Derek
Job Details:
10/13/2023
Needs a new diverter and door gasket. Quoted $380 to fix it . W10537869 W11177741 dishwasher is 9:yrs old they?re going to think about it and see what bier options are
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Needs Mullen and defrost drain cleaning at a minimum. Recommend manually defrosting unit prior to Mullen replacement
Call when part comes in
Customer wants to pick up part and repair themselves- no warranty will be given
We serviced a
MAYTAG dishwasher
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Replaced keypad console and tests ok
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Jose D
Job Details:
10/12/2023
Dryer belt was broken, therefore the basket would not move. Replaced the dryer belt, ran and tested. The dryer is now working properly.
We serviced a
Kitchen aid dishwasher
Near Victor, NY 14564
Derek
Job Details:
10/12/2023
The unit had a bunch of codes in it 8-1 6-6 10-1 7-3 I cleared all the codes and tested. It seems to be working ok. Then some different codes popped up. I cleared those out tested and some other codes came up. It acts like the computer is having issues. The main computer is W10461372 and is $215.00 plus $110.00 for labor and taxes. She is probably going to go for a new unit if it keeps acting up. She will call us if she wants it fixed.
We serviced a
Whirlpool washer
Near Spencerport, NY 14559
JK
Job Details:
10/12/2023
GFI Outlet bad when washer ramps up to full spin causing GFI to trip customer will replace outlet.
We serviced a
LG refrigerator
Near Brighton, NY 14610
Cristian
Job Details:
10/12/2023
No frost pattern inside freezer and compressor is running this is a seal system issue .
We serviced a
Samsung Stove
Near Rochester, NY 14618
Cristian
Job Details:
10/12/2023
Would recommend calling gas company to confirm the gas leak
We serviced a
Jenn-Air Microwave
Near Williamson, NY 14589
Chris
Job Details:
10/12/2023
Installed new touch pad/ console
We serviced a
lg Dryer
Near Fairport, NY 14450
Jose D
Job Details:
10/12/2023
Back supporter wheel was damaged, along with the idler wheel. Both will need to be replaced. Serviced the issue with the lg maintenance kit. Ran and tested, no more noise, the dryer is now working properly.
We serviced a
GE refrigerator
Near West Henrietta, NY 14586
Cristian
Job Details:
10/12/2023
Replace freezer fan motor tested unit working normal now
We serviced a
Whirlpool Dryer
Near Henrietta, NY 14467
Jose D
Job Details:
10/12/2023
Vibration noise on site. Cleaned the lint build up on the motor fan blades, and reinforced the exhaust vent to help decrease any other vibrations. Vibration is now gone and the dryer is no longer making the initial noise.
We serviced a
frigidaire washer
Near Penfield, NY 14526
Tina
Job Details:
10/12/2023
Checked for error codes and got an E36 which is a motor control board issue. Checked connections which are all good which means a new board is needed. Ran a full cycle and error code was not thrown and cycle completed without issues.
Customer is going to use till can?t anymore then get a new washer.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details:
10/12/2023
Eveytime fridge goes into defrost is when the breaker seems to trip. A new board is needed. Customer is going to call back if he wants to get it fix because this is a 12 year old fridge. Part number will be in notes.
We serviced a
GE Dryer
Near Rochester, NY 14607
Jose D
Job Details:
10/12/2023
Long venting is part of the issue, but the motor it over heating and shutting off with and without the venting attached. Unit will need a new motor.
We serviced a
Samsung washer
Near Webster, NY 14580
Chris
Job Details:
10/12/2023
Appears to have a PCB issue but part is NLA and we are unable to repair
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14625
Tina
Job Details:
10/12/2023
Inside the tub the water inlet was loose and was leaking outside on 5e side of dishwasher. It was tightened and ran and leak stopped
We serviced a
N/A Dryer vent
Near Fairport, NY 14450
Tina
Job Details:
10/12/2023
Did a short run dryer vent cleaning and took dryer apart and vacuumed out inside
We serviced a
samsung dishwasher
Near Fairport, NY 14450
Jose R
Job Details:
10/12/2023
Customer unit is 7c error code which is pertaining to the water wall drive motor there is a extended warranty with Samsung on those parts customer will have to deal with Samsung to get issue resolved complete
We serviced a
Frigidaire Microwave
Near Rochester, NY 14606
JK
Job Details:
10/12/2023
Door monitor switch bad changed tested and all is working good.
We serviced a
GE dryer
Near Rochester, NY 14606
Jose D
Job Details:
10/12/2023
Not getting the correct voltage coming from the 240v outlet. Tried flipping the breaker, but still not getting the correct voltage. Customer will need to call an electrician.
We serviced a
LG washer
Near Hilton, NY 14468
JK
Job Details:
10/12/2023
Bottom counterweight bolts loose reattached and ran and tested all is working good.
We serviced a
Whirlpool washer
Near Honeoye Falls, NY 14472
Derek
Job Details:
10/12/2023
F01 and f21 codes. Washer was full of water drained it out to get the door unlocked. Went and ran test mode and every time the waser calls to run the motor and tub it trips the breaker. Time for a new washer it?s going to new main computer and motor control computer.
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Jose R
Job Details:
10/12/2023
Customer unit would not go into a cycle when diagnosing unit viewed that customer had a bad door switch went ahead and replaced door switch unit operating with in specs complete
We serviced a
samsung Refrgierator
Near Rochester, NY 14610
Tina
Job Details:
10/12/2023
Customer had recorded sound and it was the fan motor. A new he was installed and it?s running quiet without issues.
We serviced a
Whirlpool refrigerator
Near Williamson, NY 14589
Chris
Job Details:
10/12/2023
Unit appears to have sealed system issue, unable to repair recommend factory service
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Tina
Job Details:
10/12/2023
Dryer was not heating, checked all components and a fuse had blown. A new one was installed and dryer is heating and working without issues.
We serviced a
Whirlpool refrigerator
Near Hilton, NY 14468
JK
Job Details:
10/12/2023
Icemaker bad changed tested all is working good.
We serviced a
Kenmore refrigerator
Near Rochester, NY 14618
Cristian
Job Details:
10/12/2023
Replace water valve tested unit no issues found
We serviced a
Kenmore refrigerator
Near Rochester, NY 14624
Cristian
Job Details:
10/12/2023
If customer calls back for noise will recommend freezer fan motor .
We serviced a
Amana refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
10/12/2023
Replace jazz board tested unit working normal now.
We serviced a
Frigidaire oven
Near Pittsford, NY 14534
Tina
Job Details:
10/12/2023
Flames were uneven on gas cooktop, cleaned orifices on all burners and it?s working without issues.
Checked oven and ignited is pulling 3.2 amps and is lighting without issues.
We serviced a
Kenmore washer
Near Ontario, NY 14519
Chris
Job Details:
10/12/2023
Replaced motor RPS and unit checks ok
We serviced a
Kenmore oven
Near Pittsford, NY 14534
Jose R
Job Details:
10/12/2023
Customers unit is resetting its self when running if customer wants to go along with repair would recommend a second technician and would recommend to come back with main control board customer will be review it with significant other and will get back to us if wanting to go along with the repair
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details:
10/11/2023
Ice maker was working and dispensing but water was not. Checked connecting at bottom of freezer door and it was getting water. Line was frozen in door. Got line unfrozen and water dispenser is working again
We serviced a
samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details:
10/11/2023
If customer calls back will recommend stater #241941003
Capacitor#297286803
We serviced a
GE dishwasher
Near Irondequoit, NY 14622
Cristian
Job Details:
10/11/2023
Updated software unit is working normal now
We serviced a
GE Stove
Near Honeoye Falls, NY 14472
Jose R
Job Details:
10/11/2023
Replaced heating element now unit is working with in specs complete
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
10/11/2023
Replace fan motor tested unit working normal .
We serviced a
Amana refrigerator
Near Rochester, NY 14610
Cristian
Job Details:
10/11/2023
All fans are running compressors running but no cooling or frost inside freezer this is a seal system issue.
We serviced a
samsung Refrgierator
Near Fairport, NY 14450
Jose R
Job Details:
10/11/2023
Customers unit does not have any cooling inside of the freezer when diagnosing unit put the unit of forest frost mode and all fans and compressor is running waited 20 min and customer does not have a full frost pattern on the coils which means customer is having a compressor issue will have to deal with Samsung to get issue resolved
We serviced a
samsung Refrgierator
Near Churchville, NY 14428
JK
Job Details:
10/11/2023
Evap fan frozen over and evap fan and cover will need to be replaced customer will replace machine due to age and other repairs done previously.
We serviced a
lg dryer
Near Fairport, NY 14450
Jose D
Job Details:
10/11/2023
Front supporter wheel was seized up and not rolling properly. The supporter wheel will need to be replaced. Replaced the front two supporter wheels. Ran and tested, everything is working good.
Pain in full.
We serviced a
GE Dishwasher
Near Fairport, NY 14450
Derek
Job Details:
10/11/2023
Needs a new diverter water is leaking out of a crack in the diverter hose. The hose on the diverter was molded into it so the entire piece has to be replaced. I installed the new one and tested the unit. It?s filling with water fine, it?s washing great and no leaks.
We serviced a
Kitchen aid refrigerator
Near Fairport, NY 14450
Tina
Job Details:
10/11/2023
Drip was overfilling and leaking into basement. Condenser fan was running intermittently and needed to be replaced. New fan motor was installed and is working without issues
We serviced a
Ge Fridge
Near Rochester, NY 14615
Cristian
Job Details:
10/11/2023
Replace fan motor and grommet unit sounds normal now customer paid full first visit.
We serviced a
frigidaire Refrgierator
Near Rochester, NY 14612
JK
Job Details:
10/11/2023
Evap fully warm and ball of ice at cap tube, unit is not worth repair.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14609
JK
Job Details:
10/11/2023
Ran water dispenser water tank had air pocket in and all is working good.
We serviced a
frigidaire oven
Near Webster, NY 14580
Chris
Job Details:
10/11/2023
Installed new oven temp sensor and checks ok
We serviced a
Dishwasher Dishwasher
Near Scottsville, NY 14546
Jose R
Job Details:
10/11/2023
Replaced soap dispenser unit operating with in specs complete
We serviced a
GE Washer
Near Fairport, NY 14450
Tina
Job Details:
10/11/2023
Complaint of no spin. Following errors
26 off balance final spin
31 off balance fallback
29 suds lock
8 pressure sensor loss
27 water accessible
3 locked rotor
10/11 Installed new belt and pulley and ran a speed wash and it completed the cycle without any issues.
We serviced a
ge dryer
Near Webster, NY 14580
Chris
Job Details:
10/11/2023
Pulled debris from blower housing and tests ok.
Somepoint in future recommend front and rear bearing as they are worn, but still functional
We serviced a
Kenmore washer
Near North Chili, NY 14514
JK
Job Details:
10/11/2023
Replaced wash plate and hub ran through calibration and test mode all is running good.
We serviced a
Kitchen aid washer
Near Rochester, NY 14606
Jose D
Job Details:
10/11/2023
The washer motor coupling was broken. I replaced the coupling, ran and tested. The washer now spins properly.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details:
10/11/2023
Refrigerator was having ice build up around the deli drawer. Ran a diagnostic and the FF evap fan was not working. Area was steamed out and all ice removed. A new fan was installed and a firmwear update was done and fridge is working without issues.
Stand up freezer has no signs of ice/frost build up right now and temp is correct but customer said last week the drawer in it was covered in frost. This appliance is. Add to be in garage which is where it is but temps last week were hotter than normal which can affect the running of the freezer. Customer side it had been frost ver all summer but is t now which is consistent with ambient temps. If it starts again over winter customer is going to call us back to have it looked
We serviced a
Amana Fridge
Near Rochester, NY 14626
Cristian
Job Details:
10/11/2023
Replace both freezer rail
We serviced a
Whirlpool and Maytag Dryer
Near Webster, NY 14580
Chris
Job Details:
10/11/2023
Replaced dryer main PCB and tests ok.
Replaced ice module assy and unit cycles / filled w water may take 24 hours to start harvesting normally.
Replaced main oven PCB and unit powers up and heats well
We serviced a
Kenmore Dryer
Near Penfield, NY 14526
Jose D
Job Details:
10/11/2023
Dryer motor is damaged and will need to be replaced. The customer will just purchase a new dryer.
We serviced a
Samsung dishwasher
Near Rochester, NY 14626
JK
Job Details:
10/11/2023
Uninstalled dishwasher and ran checked for leaks all is leak free, checked all other components all are checking good ran dishwasher numerous times fill drain and wash and can find no faults, instructed customer to monitor and call if needed.
We serviced a
Whirlpool washer
Near Rochester, NY 14612
JK
Job Details:
10/11/2023
Drain pump bad replaced ran and tested all is working and running and draining good.
We serviced a
ge refrigerator
Near Fairport, NY 14450
Tina
Job Details:
10/11/2023
Water was leaking into FF section of fridge. Took everything out of freezer and evap cover off and the drain hole was clogged and there was ice all over freezer. Steamed out ice and got drain unclogged
We serviced a
MAYTAG washer
Near Fairport, NY 14450
Derek
Job Details:
10/11/2023
Needs a new bearing but the bearing is pressed onto the transmission housing along with the seal. Going to be $585 to repair.
We serviced a
Whirlpool refrigerator
Near Victor, NY 14564
Derek
Job Details:
10/11/2023
I installed the ice maker and bucket on the left fridge. The brackets are still on back order. The right side unit had no ice although the unit tested good. It looked to be too over full of water and the auger was frozen up. It may need a new ice maker. I cleaned out the ice and tested the auger seems to be working fine now. 10/11 the left side fridge is making ice. I installed the plastic frames that hold the ice bucket in. I checked the left side fridge and there was no ice still. The ice maker arm was pushed up and thinking the bucket is full. I lowered the arm. It should be making ice now.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14624
JK
Job Details:
10/11/2023
Icemaker module bad and main PCB relay bad causing surge voltage to goto icemaker both will need to be replaced customer will allow refrigerator to die and get new one due to unit being 18 years old.