Service History 63 - Register Appliance Service

We serviced a

GE Refrigerator

Near Fairport, NY 14450

Tina

Job Details: 02/27/2024

One of the lights is super dim and causing issues with the rest of the, so a new one is being ordered. 2/27 installed new light and it?s bright and working without issues.

We serviced a

LG Refrigerator

Near East Rochester, NY 14445

Derek

Job Details: 02/27/2024

Heater is off compressor is running and the evap fins are warm. Time for a new fridge it has low refrigerant

We serviced a

Samsung Oven

Near Webster, NY 14580

Chris

Job Details: 02/27/2024

Control was non responsive- reset and unit started working If problem returns would recommend new control and touch pad but parts appear NLA and we will be unable to repair

We serviced a

Samsung Dryer

Near Rochester, NY 14626

Cristian

Job Details: 02/27/2024

Customer education on moisture sensor there was a piece of bounce towel on the sensor causing it to shut off running unit with wet clothing to confirm unit ran fine .

We serviced a

kenmore dryer

Near Fairport, NY 14450

Jose D

Job Details: 02/27/2024

No heat on site. The thermal fuse did not pass the continuity test. I replaced the thermal fuse, ran and tested, the dryer now has heat and is working properly.

We serviced a

GE WASHER

Near Fairport, NY 14450

Jose D

Job Details: 02/27/2024

The washer had error codes for the pressure sensor and the lid lock. Inspected the pressure sensor and found no issues. I replaced the lid lock, ran a full speed wash cycle, and the washer completed the whole cycle with no issues.

We serviced a

Maytag Washer

Near East Rochester, NY 14445

Tina

Job Details: 02/26/2024

Washer: washer has and unbalanced error, lid lock error and motor error. I put in service mode and it went thru all cycles without issues. Ran a load while I worked on dryer and there is no apparent issues. Customers says he has an extra washer if this one ends up breaking and doesn?t want to fix it. Dryer: lint trap was clogged so that was cleaned out all components were tested and all were good. A new maintenance kit was installed and dryer is heating and running without issues.

We serviced a

Kenmore wahser

Near Rochester, NY 14609

Jose D

Job Details: 02/26/2024

The washer needs a new lid switch. The washer also needs all new springs since the tub can no longer stay centered. The washer is 27 years old, therefore the customer will weigh there options out.

We serviced a

ge refrigerator

Near Victor, NY 14564

Derek

Job Details: 02/26/2024

Needs main board. In the display it was flashing 00 00 which usually means there is a software issues or something else. I pulled the fridge out and the compressor wasn?t coming on. It had no power coming out of the main board to the compressor control board. I could hear the fans in the fridge trying to run. I checked the board and it had low power coming out to circuits. I replaced the main board, and the refrigerator is running now. The compressor kicked on and the fans are at full speed.

We serviced a

Kenmore Dishwasher

Near Rochester, NY 14622

Jose D

Job Details: 02/26/2024

There was a clogg from the drain hose going into the garbage disposal. Removed the clogg but the water still won't drain out. The dishwasher needs a new drain pump. I replaced the drain pump, ran and tested, the dishwasher now drains properly.

We serviced a

Whurlpool Washer

Near Hilton, NY 14468

Jose D

Job Details: 02/26/2024

The washer won't go into cycle because the compacitor is blown, with grey liquid coming out of it. The compacitor will need to be replaced. I replaced the compacitor, ran and tested, the washer now agitates and goes into a spin cycle, the washer is now working properly. Advised to not overload the washer.

We serviced a

kenmore dryer

Near Rochester, NY 14624

Jose R

Job Details: 02/26/2024

Customer complaint was that the unit was not heating up when diagnosing unit notice that customer has a bad thermal fuse went ahead and replace fuse now unit is operating with in specs

We serviced a

samsung dryer

Near Fairport, NY 14450

Jose R

Job Details: 02/26/2024

Customer complaint was that the unit was making a loud noise during its operation when diagnosing unit notice that there was a nail cutter inside of the motor making it make a loud noise and also idler was bad on the u it as well went ahead and replaced idler cleaned inside and took out nail clipper now unit is operating with in specs

We serviced a

bosch dishwasher

Near North Chili, NY 14514

Job Details: 02/26/2024

Dispenser silinoid fell out of holder due to a design flaw, put back in ran and tested all is working good if problem returns will need new dispenser.

We serviced a

Samsung Microwave

Near Victor, NY 14564

Derek

Job Details: 02/26/2024

Needs a new magnetron

We serviced a

Dryer Dryer

Near Victor, NY 14564

Derek

Job Details: 02/26/2024

No heat due to the nut backed off of the fan. I put the nut back on with thread lock and tightened with my impact gun. Ran and tested good.

We serviced a

ge refrigerator

Near Rochester, NY 14606

Job Details: 02/26/2024

Refrigerator Temperatures are running normal temperatures are 0? FR 36? FF turned FR down to -1? when unit goes into defrost mode the ice in bucket melts normal amounts due to ambient temperatures rise suggested turning unit freezer down and monitor.

We serviced a

Unsure Oven

Near Macedon, NY 14502

Tina

Job Details: 02/26/2024

Customer said when she tried to use the oven over the weekend she would turned it on and just hear a clicking sound and then would smell gas but it would not heat up. When I got here it turned right on and I did the high lows and the avg temp is 356? Turned on and off multiple times to make sure it was still working and there was no issue

We serviced a

amana dishwasher

Near Rochester, NY 14612

Jose R

Job Details: 02/26/2024

Customer complaint was that the unit would intermittently spit a error code for a no drain and a clogged line when diagnosing unit notice customer had 3 lines that go into her disposal which is causing the issue inform customer that if she can get a carpenter to drill a hole into the unit there won?t be any needs for any additional lines and the one drain line can go straight into the disposal

We serviced a

Frigidaire Washer

Near Fairport, NY 14450

Tina

Job Details: 02/26/2024

Washer has an E9F error code which is communication error for the control board. Washer is 13 years old. Customer is going to get a new appliance

We serviced a

whirlpool refrigerator

Near Rochester, NY 14609

Job Details: 02/26/2024

Refrigerator has a sealed system issue and causing speratic frosting pattern unit will need to be replaced.

We serviced a

Whirlpool Refrigerator

Near Webster, NY 14580

Chris

Job Details: 02/26/2024

Frigidaire refrigerator was unplugged apon arrival - plugged in and unit started cooling Will need to run for 24 hours to diagnose farther, appears to be a low gas issue if problem persists. Whirlpool refrigerator in kitchen was to temp apon arrival 38-40* in ff and 0-5* in fz no visible frost or defrost issue at this time all operations test normal today. Replaced defective water inlet valve and main control on dishwasher - let unit run and test ok

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 02/26/2024

Replaced freezer light

We serviced a

amana dryer

Near Pittsford, NY 14534

Cristian

Job Details: 02/26/2024

Replace handle unit opens normal now .

We serviced a

Ge refrigerator

Near Rochester, NY 14624

Cristian

Job Details: 02/26/2024

Seal system issue no full frost pattern .

We serviced a

Samsung Dryer

Near Rochester, NY 14622

Jose D

Job Details: 02/26/2024

Drying making a noise on site. The idler is cracked and will need to be replaced. I replaced the idler, ran and tested, the dryer no longer makes any noises.

We serviced a

Whirlpool Freezer

Near Fairport, NY 14450

Tina

Job Details: 02/26/2024

Customer already defrosted freezer last night and it was working without issues. Tested temp sensor and heater and both are working without issues. He stated that sometimes it gets stuck in defrost mode. A new board is needed. He is going to call us back if he wants to get this fixed. A estimate has been emailed to him. Part will be in notes

We serviced a

frigidaire refrigerator

Near Ontario, NY 14519

Chris

Job Details: 02/26/2024

Reset door rails so they close square If unit jumps off track again needs door rails replaced. Just parts are approx 400.00 plus tax No farther repair at this time- homeowner not present at time of service was told bill would be emailed

We serviced a

Samsung Oven

Near Rochester, NY 14626

Cristian

Job Details: 02/26/2024

Reattached door back everything is good now .

We serviced a

frigidaire Range

Near Penfield, NY 14526

Cristian

Job Details: 02/26/2024

Customer going to think about the repair because they have other issues .

We serviced a

Electrolux Washer

Near Fairport, NY 14450

Tina

Job Details: 02/23/2024

Customer stated there was a pool of water on the floor a few days ago. I took back off washer and ran it and notice the leak coming from the front so I took apart washer and all the hoses wrote good and leak was coming from outer tub. This washer is 16 years old a customer is going to get a new one.

We serviced a

Maytag Oven

Near Fairport, NY 14450

Tina

Job Details: 02/23/2024

Short in power cord. Need terminal block and 3 prong power cord. 2/23 installed new power cord and spliced the hot wire to the new terminal block. Tested cook top burners along with bake and broil and all are working without issues.

We serviced a

KENMORE WASHER

Near Pittsford, NY 14534

Jose R

Job Details: 02/23/2024

Customer complaint was that the washer was leaking when not even in use when diagnosing unit seen that the 3 and 1 inlet valve was leaking went ahead and replaced valve now unit is operating with in specs also did a vent cleaning on dryer to make sure unit is venting properly which it is complete

We serviced a

Frigidaire Dishwasher

Near Penfield, NY 14526

Chris

Job Details: 02/23/2024

Replaced water level sensor and verified proper operation

We serviced a

frigidaire Washer

Near Irondequoit, NY 14609

Jose R

Job Details: 02/23/2024

Customer complaint was that the unit would not go into a spin mode mode when diagnosing unit noticed that the control board will power off with 7 mins left in the display and just cut off if customer wants to go along with any repair would start off with the control panel

We serviced a

Whirlpool Refrigerator

Near Fairport, NY 14450

Tina

Job Details: 02/23/2024

Installed new control assy which was covered under warranty.

We serviced a

LG range

Near East Rochester, NY 14445

Jose D

Job Details: 02/23/2024

The oven knob broke off the control board support. Both will need to be replaced. I replaced the control knob support, ran and tested, the knob is now working properly.

We serviced a

Bosch Dishwasher

Near Le Roy, NY 14482

Job Details: 02/23/2024

Dishwasher will need main control board and float switch along with UI control not cost affective to repair customer will replace unit.

We serviced a

Whirlpool washer

Near Irondequoit, NY 14609

Jose R

Job Details: 02/23/2024

Replaced capacitor now unit is operating with in specs complete

We serviced a

Ge Washer

Near Macedon, NY 14502

Tina

Job Details: 02/23/2024

Washer needs a clutch assy and mode shifter. Due to the, putting money in a few months ago and it being 7 years old they decided to get a new washer.

We serviced a

Whirlpool Dryer

Near Rochester, NY 14626

Jose D

Job Details: 02/23/2024

Dryer vent cleaning. Soft air flow coming from the outside vent. The airflow now feels normal after the vent cleaning.

We serviced a

Kenmore Washer

Near Penfield, NY 14526

Chris

Job Details: 02/23/2024

Cold inlet hose shakes when cold valve is energized Checked valve and appears to be operating properly- recommend water hammer set if customer wants to try and tame the water down Kenmore Model 11026852501 No repair at this time

We serviced a

Samsung Dryer

Near Webster, NY 14580

Chris

Job Details: 02/23/2024

Replaced gas valve coils and unit heats well

We serviced a

Lg Dishwasher

Near Ontario, NY 14519

Chris

Job Details: 02/23/2024

Apt C Appears to have an electronic issue Original parts are NLA and replacement parts kit comes with wiring harness and all Just parts are 515.00 plus tax Labor 75-100 plus tax No repair at this time Called Misty with approx estimate

We serviced a

Kenmore Dishwasher

Near Pittsford, NY 14534

Jose D

Job Details: 02/23/2024

Water is pooling out from both front corners of the door. The lower wash arm is starting to come apart in the middle, which can result in the wash arm to not work properly. I Would recommend to replaced the wash arm.

We serviced a

Kenmore Dryer

Near Rochester, NY 14623

Cristian

Job Details: 02/23/2024

Replace thermo fuse tested unit working normal now

We serviced a

Bosch Dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 02/23/2024

Dishwasher inlet valve is leaking and a new one is being ordered 2/23 installed new inlet water valve and ran dishwasher and it?s working without any issues. No more leaking.

We serviced a

Samsung Oven

Near Rochester, NY 14626

Cristian

Job Details: 02/23/2024

Replace high limit thermostat # tested unit heating normal

We serviced a

amana dryer

Near Webster, NY 14580

Chris

Job Details: 02/23/2024

Unit partially taken apart prior to our arrival - reassembled and found faulty door switch. Txt customer estimate as they left for an appointment , replaced bad part. Dryer now tests ok Venting is starting to get restricted recommend replacing Estimate approx 125-135 plus tax for us to replace

We serviced a

Amana Washer

Near Brockport, NY 14420

Job Details: 02/23/2024

Splutch replaced again due to defective part ran and tested all is running good and quiet.

We serviced a

MAYTAG STOVE

Near Webster, NY 14580

Jose R

Job Details: 02/22/2024

Customer complaint was that they replaced the bulb but could not get the cover to bulb back in went ahead and placed cover back on now unit is operating with in specs

We serviced a

LG Oven

Near Pittsford, NY 14534

Tina

Job Details: 02/22/2024

Tested elements and board and temp sensors and everything test good. Did a test on temp of upper and lower and median is 350. Everything is working.

We serviced a

Whrilpool REfrigerator

Near Fairport, NY 14450

Cristian

Job Details: 02/22/2024

Seal system issue compressor is locked humming sound coming from it .

We serviced a

frigidaire Oven

Near Webster, NY 14580

Jose R

Job Details: 02/22/2024

Customer complaint was that she would smell gas when running oven portion when diagnosing unit notice cx had a stone on the Bottom of the unit causing it not to vent properly went ahead and removed it now u it is operating with in specs no leaks or gas smell complete

We serviced a

SPEED QUEEN WASHER

Near Webster, NY 14580

Chris

Job Details: 02/22/2024

Replaced lid lock assy and verified operation

We serviced a

Kenmore Dryer

Near Honeoye Falls, NY 14472

Cristian

Job Details: 02/22/2024

Replace thermo fuse tested unit working normal now

We serviced a

Kenmore Dryer

Near Webster, NY 14580

Chris

Job Details: 02/22/2024

Needs timer and valve coil No repair at this time

We serviced a

LG Dishwasher

Near Rochester, NY 14623

Job Details: 02/22/2024

Ran and tested all and can find no leaks, looks as it could be a loading issue with stuff in front of door causing water to go under door into channel then sump, instructed customer on loading.

We serviced a

SAMSUNG WASHER

Near Ontario, NY 14519

Chris

Job Details: 02/22/2024

Needs new rear tub/ bearing assy Cost exceeds value of machine and part is factory order with no ETA no repair at this time

We serviced a

Frigidaire Refrigerator

Near Canandaigua, NY 14424

Tina

Job Details: 02/22/2024

Ice box in FF section fan not working and needs the insulation kit which is on back order. FZ section the ice maker works and does thru diagnostic but because the temp in the FZ is high it won?t work. FZ was at 25? when I got there and only continued to increase. Defrost heater is staying on. Customer is going to talk to husband and let us know if they want to do repair.

We serviced a

Samsung Refrigerator

Near Canandaigua, NY 14424

Tina

Job Details: 02/22/2024

Ice maker and auger are not working. New ones are needed.

We serviced a

Whirlpool Refrigerator

Near Spencerport, NY 14559

Job Details: 02/22/2024

LED light bad changed all 3 tested and all is lighting and working good.

We serviced a

MAYTAG WASHER

Near Webster, NY 14580

Chris

Job Details: 02/22/2024

Luv u spa Unit needs door lock and door boot/bellow However model sticker has been removed and cannot locate correct part numbers This is a business not a residence Please call office 585 223-1341

We serviced a

Whirlpool Refrigerator

Near Fairport, NY 14450

Chris

Job Details: 02/22/2024

Freezer defrost drain was plugged - removed drain tube and cleared, also defrosted inside freezer section.

We serviced a

Amana dishwasher

Near Fairport, NY 14450

Cristian

Job Details: 02/22/2024

Replace wash motor tested unit working normal now

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14626

Job Details: 02/22/2024

Water tank frozen and causing water to not flow and drip through icemaker

We serviced a

MAYTAG Washer

Near Rochester, NY 14612

Jose D

Job Details: 02/21/2024

Washer won't go into cycle. The washer gave a lid switch fault error code F5E1..and a lid lock error, F5E2. The washer also gave a F8E3 error, which can sonify a problem with the inlet water valve. Customer will weigh there options out if they want to repair the washer or not.

We serviced a

Whirlpool Refrigerator

Near Farmington, NY 14425

Derek

Job Details: 02/21/2024

The water drain hole was frozen with ice. The freezer was defrosting and the water was leaking past the dampener into the fridge. I also installed a probe on the heater so it should help with the hole freezing up.

We serviced a

MAYTAG DRYER

Near Victor, NY 14564

Derek

Job Details: 02/21/2024

Timer bad All sensors test good Ran and tested its heating good.

We serviced a

LG Washer

Near Farmington, NY 14425

Tina

Job Details: 02/21/2024

Washer door isn?t seated right. Took front off washer and hinge is rusted out and can?t be adjusted but parts is also NLA. let customer know he can still use washer without issues. I also cleaned filter and hoses.

We serviced a

Maytag refrigerator

Near Pittsford, NY 14534

Tina

Job Details: 02/21/2024

Customer stated fridge makes a knocking sound but has not been able to get it on video. I checked compressor and fans and everything is working without issues. There is no ice build u but she stated it seems to be come from the bottom. Fridge is 16 years old. Let customer know if she is able to get it recorded it would help since sound is intermittent and not able to be recreated. Customer knows she has 90 days for this same issues

We serviced a

Unsure Dryer

Near Victor, NY 14564

Derek

Job Details: 02/21/2024

Vent cleaning

We serviced a

frigidaire Dishwasher

Near Webster, NY 14580

Cristian

Job Details: 02/21/2024

Replace display and door switch tested unit working normal

We serviced a

Samsung Dryer

Near Rochester, NY 14612

Jose D

Job Details: 02/21/2024

The motor is getting the correct voltage, but not wanting to turn over. The motor is faulty and will need to be replaced. The customer will look into getting a new dryer.

We serviced a

Tapen Dryer

Near Webster, NY 14580

Chris

Job Details: 02/21/2024

Unit partially disassembled prior to our arrival by customer. Replaced listed parts and reassembled and tests ok

We serviced a

lg washer

Near Fairport, NY 14450

Derek

Job Details: 02/21/2024

Wrong door boot installed and the recirculating lines are not hooked up so it sprayers water everywhere.

We serviced a

Smasung Stove

Near Rochester, NY 14626

Jose R

Job Details: 02/21/2024

Customer complaint was that the unit would not work when diagnosing unit notice that it?s not providing proper volts customer will have to deal with an electrician to get issue resolved

We serviced a

Whirlpool Washer

Near Fairport, NY 14450

Tina

Job Details: 02/21/2024

Ran washer and it?s draining and spinning without any issues. The drain hose was getting covered by the water in the sink next to it so I let customer know that the issue could be that the water is getting sucked back into the washer.

We serviced a

Whirlpool Dryer

Near Pittsford, NY 14534

Cristian

Job Details: 02/21/2024

Replace maintenance kit tested unit no squeaking noise

We serviced a

frigidaire refrigerator

Near Webster, NY 14580

Chris

Job Details: 02/21/2024

Replaced right fresh food door and opens and closes properly

We serviced a

Whirlpool refrigerator

Near Hilton, NY 14468

Jose R

Job Details: 02/21/2024

Customer complaint was that the unit would charm as if the e door was open when in a closed position when diagnosing unit could not replicate issue while on site went ahead and did a soft where update and educated customer to monitor it and if issue keeps happening would start off with with the door switches

We serviced a

Samsung Refrigerator

Near Webster, NY 14580

Chris

Job Details: 02/21/2024

Appears water is not going through case Estimate approx 420 plus tax would be due On return No repair at this time

We serviced a

Frigidaire Range

Near Penfield, NY 14526

Chris

Job Details: 02/21/2024

Replaced front right burner control and tests ok

We serviced a

Samsung Washer

Near Penfield, NY 14526

Tina

Job Details: 02/20/2024

Vent cleaning was not needed. Washer cleaned filter out and checked for clogged hoses. Washer is running without issues

We serviced a

ge dryer

Near Macedon, NY 14502

Derek

Job Details: 02/20/2024

Cleaned the vent and she should be good.

We serviced a

thermador downdraft

Near Fairport, NY 14450

Job Details: 02/20/2024

Downdraft rails had grease buildup not allowing rails to slide cleaned off regressed ran and tested all and all is moving up and down freely. Dryer wheels making noise and will need a wheel kit.

We serviced a

samsung dryer

Near Hilton, NY 14468

Jose R

Job Details: 02/20/2024

Customer complaint was that the unit was not heating up when diagnosing unit notice the heating element did not have any continuity and also idler when was broke went ahead and replaced element and idler now unit is operating with in specs

We serviced a

Ge Microwave

Near Macedon, NY 14502

Derek

Job Details: 02/20/2024

Needs a new magnetron WB27X10516 510.00 to repair they?re going to look at possibly going new unti.

We serviced a

Frigidaire Stove

Near Penfield, NY 14526

Tina

Job Details: 02/20/2024

Bake was not working, ignited was only pulling 2.6 amps, the new one was installed and pulled 3.6 and oven heating without issues.

We serviced a

Whirlpool Washer

Near Ontario, NY 14519

Chris

Job Details: 02/20/2024

Noise is from timer not engaging it appears Recommend timer Estimate approx 290 plus tax and shipping No farther repair

We serviced a

LG Washer

Near Pittsford, NY 14534

Cristian

Job Details: 02/20/2024

Replace drain pump #tested unit draining fine now .

We serviced a

maytag washer

Near Irondequoit, NY 14609

Jose D

Job Details: 02/20/2024

The drive belt for the washer was detatched and broken. I replaced the drive belt, ran and tested, the washer now agitates and spins properly.

We serviced a

whirlpool oven

Near North Chili, NY 14514

Job Details: 02/20/2024

Bake igniter 0ohm reading replaced ran and tested all and all is heating and running good.

We serviced a

GE dISHWASHER

Near Penfield, NY 14526

Cristian

Job Details: 02/20/2024

Replace drain hose tested unit no leaks

We serviced a

ge oven

Near Williamson, NY 14589

Chris

Job Details: 02/20/2024

Replaced bake igniter and unit now heats properly

We serviced a

maytag dryer

Near Webster, NY 14580

Jose D

Job Details: 02/20/2024

The element was damaged, therefore it was arcing and not working properly. The thermal fuse did not pass the continuity test. The belt was damaged. I replaced the element, the thermal fuse, and replaced the belt with the maintenance kit. Advised that the dry vents need to be cleaned, customer stated they would take care of it.

We serviced a

frigidaire refrigerator

Near Rush, NY 14543

Jose R

Job Details: 02/20/2024

Customer has wires that are broke on the door causing the auger and ice maker not to work customer would need a door and they will be getting in contact with manufacturer to try to get it covered

We serviced a

maytag dryer

Near Rochester, NY 14612

Jose D

Job Details: 02/20/2024

The dryer won' go into cycle on site. The drum belt is broken and will need to be replaced. Repaired the issue with the maintenance kit. Replaced old venting.

We serviced a

Kitchenaid Dishwasher

Near Ontario, NY 14519

Chris

Job Details: 02/20/2024

Was able to get unit running , would definitely need new wash pump if problem returns estimate is approximately 365 plus tax due to replace pump

We serviced a

Samsung Dryer

Near Macedon, NY 14502

Derek

Job Details: 02/20/2024

Dryer needs all new drum rollers a new belt, and a new tensioner pulley. It also needs a good cleaning of all the lint and hair.

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