Issue: LG microwave not heating Day/Date/Time: Who to call for dispatch:

Issue: fills with water but does not wash. recall for dave Day/Date/Time: 05/11 morning Who to call for dispatch: Robert Cell

Summary: Pillowcase stuck in the washer Date/Time: 05/11/26 8-12 Who to call for dispatch: Cherie

Details: Dishwasher install Washer installDryer Install Garbage disposal install Brand: Day/Date/Time: Who to call for dispatch:

*Customer is requesting no shoes in house or to wear booties in house*Issue: dryer stops after 10 mins and then wont start for a few daysDate: 05/11 afternoonWho to call: Michael's Cell

Booked via Scheduling Pro: Customer Name: John Oliveri Time slot requested: Mon, May 11 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: GE Additional Details: Oven will not heat Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: Bottom hinge of one of the door is broken and ice maker is making too much ice *REQUESTING CRISTIAN* Day/Date/Time: 05/11/26 After 9:30 Who to call for dispatch: Tina Cell

Summary: *Return* Ice maker still not making ice properly Date/Time; 05/11/26 8-12 Who to call for dispatch: Robert

Issue: Not cooling Samsung front load Washer give it a Check up Day/Date/Time: 051226 8-12 Who to call for dispatch: 315-657-3119

Issue: making noise like its turning on when its not on. says it sounds like its draining when its filling with water. Day/Date/Time: 05/08 afternoon Who to call for dispatch: Joseph's Cell

Booked via Scheduling Pro: Customer Name: Terence Pratt Time slot requested: Thu, May 7 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: SAMSUNG Additional Details: Freezer is cold but not freezing new things, cleaned out ducts and coils in back but still not freezing anything. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: French Door would like gaskets replaced Day/Date/Time:050426 Who to call for dispatch: (716) 727-9250

Issue: oven's automatic lock is stuck after running self-clean, and the oven will not open.Date: 05/11 MorningCall: Marios Cell

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Issue: when oven is off its still heating and the knobs are hot Day/Date/Time: 5/8 afternoon Who to call for dispatch: liz cell

Issue: Latch hook Day/Date/Time:050826 Who to call for dispatch: Kathy Trotto (585) 329-6153

Issue: 2x Samsung Gas Oven is not igniting Samsung Refrigerator not making ice Day/Date/Time: 05/08/26 10-12 Requested late morning Who to call for dispatch: Warner

Whirlpool electric range model #WFE745HOFS1 Takes a long time in order to heat up Mentioned $30 off coupon Day/Date/Time: 050826 8-12 Who to call for dispatch: Stephen Hughes (585) 362-7034

Sold Work.has to leave by 2:45 at the latest

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Issue: Frost build up on food in the freezer *$30 Coupon* Day/Date/Time: 05/08/26 12-5 Who to call for dispatch: Faith

Issue: Not heating Day/Date/Time:050826 Who to call for dispatch: Matthew Vincent (585) 831-3832

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Issue: Oven install needs to be adjusted *Requested someone other than Jaime and Tina* Day/Date/Time: 05/08/26 12-5 Who to call for dispatch: Emily

Issue: Not heating Day/Date/Time: Who to call for dispatch: (716) 939-7382

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Issue: fridge is cold but not as cold as it should be Day/Date/Time: 05/08 afternoon Who to call for dispatch: sharons home phone

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Issue: ice maker not working Day/Date/Time:050826 8-12 Who to call for dispatch: (562) 787-4489

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Summary: None of the burners have a flame Date/Time: 05/08/26 3-5Who to call for dispatch: Muhammed

Issue: ice maker is not working Day/Date/Time: 050826 12-5 Who to call for dispatch: (716) 983-4648

Time slot requested: Fri, May 8 at 8 AM - 12:30 PM What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Whirlpool Additional Details: Freezer ice maker will not work . Only leaks water when attempting to make ice Margaret 716-949-7723

Issue: Not starting control panel is not turning Day/Date/Time: 050826 8-12 Who to call for dispatch: (716) 655-2970

Summary: Not heating properly LRGL5823Date/Time: 05/08/26 8-12 Who to call for dispatch: Patricia

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Possible recall: racks are still not sitting right

Issue: Not spinning Day/Date/Time: 05/08/26 12-5 Who to call for dispatch: Kim

Issue: 09 error code Day/Date/Time: 5/8 morning Who to call for dispatch: john cell

Sold Work. Bad hub and need new washplate

Possible recall: Whirlpool washer clutch. After few miscues the washer checked out fine. However after Steve left I tossed a few towels in the machine to verify operation. The wash sequence functioned as normal until spin cycle. At which point the machine stopped. Red interlock light is on but no further operation

Issue: powers on but wont do anything Day/Date/Time: 05/08 afternoon Who to call for dispatch: Amanda's Cell

Issue: errorcode pe Day/Date/Time: 5/8 afternoon Who to call for dispatch: robert 716-430-1297

Issue: 2x Bosch Microwave No power to it Kitchenaid Refrigerator ice maker is not working Day/Date/Time: 05/08/26 After 1pm Who to call for dispatch: Char

Issue: Dishwasher keeps beeping and flashing Kitchen Aid MOD# KDTE104KPSO Day/Date/Time: 05/08/26 8-12 *They have to leave at 1:30* Who to call for dispatch: Catherine

Issue: not heating Day/Date/Time: 5/8 morning Who to call for dispatch: clarence 716-574-4496

Issue: Not Starting the cycle Day/Date/Time: 05/08/26 10:30-12:30 Who to call for dispatch: Kitty

Booked via Scheduling Pro: Customer Name: Raymond Bain Time slot requested: Fri, May 8 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: LG Is this a stacked unit?: No Additional Details: Had a recent repair on washer and now there is knocking noise Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: E15 and the pump is running non stop SNSM63W52N/13 Day/Date/Time:050826 12-5 Who to call for dispatch: Peggy Nole (714) 756-0709

needs new doors and handles installed already has parts5/8 afternooneileen cell

Issue: not cooling Day/Date/Time: 5/8 morning Who to call for dispatch: joanne 571-236-7968

Sold Work. CONFIGURED UI BOARD CONFIGURED SERVICE MACHINE CONTROL BOARD,

Booked via Scheduling Pro: Customer Name: Brad Badali Time slot requested: Fri, May 8 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: SAMSUNG Additional Details: It’s a Samsung model NX58H5650WS, last year it was heating really slow and I replaced the igniter. I was overseas for 5 months and came home and it kept tripping a near by GFI while preheating, killing the power. I thought I had a bad gfi so I replaced the outlet. And now this week it doesn’t heat at all. I also have a Frigidaire refrigerator, model LGHB2867PF5 with extremely low water pressure at the front drinking water dispenser. I also have a Maytag washing machine model MVWB765FW3 that always ends the wash with one minute left in the timer. Last year I had an issue with it and replaced the lid lock sensor, now it has the above issue. The oven is the priority the other issues I’d like fixed but don’t have to be right now. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Membership interested: Home Comfort Plan Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: burner has to be lit with a match would like the whole unit checked over Day/Date/Time:050726 12-5 Who to call for dispatch: Georgia Nelson (585) 732-6712

Sold Work. Motor sounds really bad and groaning

Sold Work. Hoses pinched on k. The two front burners

Issue: not drying might need vent replaced DVE45T3200W *go to back porch* Day/Date/Time: 5/8 morning Who to call for dispatch: brenda 315-31-0929

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Issue: Not going through cycle well the unit does not seem like it is going into the spin correctly clothes are coming out wet Day/Date/Time: 050826 12-5 Who to call for dispatch: (585) 752-2252

Issue: Not heating Day/Date/Time: Who to call for dispatch: (585) 330-0590

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Issue: errorcode f1 Day/Date/Time: 5/8 morning Who to call for dispatch: jessica 585-943-0214

Issue: Ice is not coming out Day/Date/Time: 05/08/26 12-5 Who to call for dispatch: Jackie

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Issue: Leaking into the basement Day/Date/Time: 05/08/26 12-5 Who to call for dispatch: MariGrace

Issue: Not heating sdg3606aww Day/Date/Time: 05/08/26 12-5 Who to call for dispatch: Don

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Summary: Leaking underneath Date/Time: 05/08/26 12-5 Who to call for dispatch: Barbara

Issue: Burner is not working correctly outer ring is burning Day/Date/Time:050426 Who to call for dispatch:

Issue: Makes a loud sound Day/Date/Time:050826 Who to call for dispatch: Wanda Lentner (315) 380-3264

Issue: Leaking onto the floor Day/Date/Time: 05/08/26 8-12 Who to call for dispatch: Margaret

Summary: Making a loud noise and not completing a cycle properly *Requesting Tina*Date/Time: 05/07/26 12-5 Who to call for dispatch: Barbara

Issue: not drying Day/Date/Time: 5/7 afternoon Who to call for dispatch: bill cell cc on file

Issue: when spinning it making alot of noise Day/Date/Time: 5/7 afternoon Who to call for dispatch: tracey

Dryer does not switch off after end of cycle. Just makes a ring bell and keeps of dryer cycle. Needs clearing out lint accumulation.5/7 morning after 9am 716-866-9759

sold work marcone eta wednesday 5/6

sold work marcone eta wednesday 5/6

Summary: Not spinning properly *Go to the side door and knock hard*Date/Time: 05/07/26 8-12 Who to call for dispatch: Ronald

Issue: GE refrigerator cannot get water dispenser to work Day/Date/Time: Who to call for dispatch:

Issue: oven isn't heating Day/Date/Time: 5/7 afternoon Who to call for dispatch: sean 585-704-7534

GE PS968SP3SS. Issue: right burner not working and lock is broken Day/Date/Time: 5/7 afternoon Who to call for dispatch: anne 203-561-7666

Issue: *RETURN* Still not cooling Day/Date/Time: 05/07/26 8-12 Who to call for dispatch: Shelly

LAST CALL...Issue: *RETURN* Making a very loud noise Day/Date/Time: 05/07/26 12-5 Who to call for dispatch: Suzanne

Would like to find out the dimensions of the space the wall oven sits in so they can get a new one 585-721-5867

Booked via Scheduling Pro: Time slot requested: Thu, May 7, 8 AM - 12:30 PM What needs to be repaired?: Dishwasher Repair What is the brand?: KitchenAid Additional Details: Dishwasher will not run wash cycle. Already replaced fill valve and it didn't solve the problem. Kitchen Aid ALX132264 Who to call for dispatch: jen cell

Issue: icemaker not working Day/Date/Time: ;5/7 afternoon Who to call for dispatch: ruth 585-594-2747

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Issue: Whirlpool washer is making noise on spin Day/Date/Time: 05/07/26 8-12 Who to call for dispatch: Jay

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Issue: not heating Day/Date/Time: 5/7 last call after 3:30 Who to call for dispatch: robert 716-867-8744

MULTI...Issue: Washer leaking, samsung. LG refrigerator no cool Day/Date/Time: Who to call for dispatch:

Issue: getting warm but not all the time, takes 2-3 times to dry the clothes Day/Date/Time: 5/7 afternoon Who to call for dispatch: jackie cell

Issue: Water is not draining out properly Day/Date/Time: 05/07/26 12-5 Who to call for dispatch: Willie

What needs to be repaired?: Dryer Repair What is the brand?: Amana Additional Details: Electric dryer spins and the timer works but is not generating any heat. MOD NED4655EW1 5/7 morningTenant so put cc on file but call patrick once diagnostic is complete.

sold work marcone eta wednesday 5/6

sold work marcone eta wednesday 5/6

sold work marcone eta wednesday 5/6