sold work marcone eta wednesday 5/6 drop off in mailbox

Issue: Will not go in to the spin cycle Day/Date/Time: 050626 8-12 Who to call for dispatch: (716) 606-1435

Wall oven combo Issue: Microwave turn table and heating are not working Day/Date/Time: 050726 Who to call for dispatch: (716) 984-4137

Booked via Scheduling Pro: Time slot requested: Thu, May 7 at 8 AM - 12:30 PM What needs to be repaired?: Dryer Repair What is the brand?: LG Additional Details: Dryer started making a loud noise Who to call for dispatch: courtney cell

sold work marcone eta wednesday 5/6

Issue: stove sparking ... Frigidaire FFEF3054TSF Serial # VF 82312781 Day/Date/Time: 5/7 afternoon Who to call for dispatch: christine 585-314-7673

Sold Work. Not draining *Has to leave by 11:30*

Sold Work. Overload install

Issue: door issue Day/Date/Time: 5/7 afternoon Who to call for dispatch: john 585-260-8006

Issue: Makes a screeching noise as you turn it on Day/Date/Time: 05/07/26 8-12 Who to call for dispatch: Stephanie

Issue: power cord has been cut off Day/Date/Time: 05/07/26 12-5 Who to call for dispatch: Jennifer

Issue: making weird motor noise and nothing happening come to side door Day/Date/Time: 5/7 early afternoon Who to call for dispatch: annabelle 716-215-8765

Summary: refrigerator leaking water on the inside RF263BEAESG/AAdate: 5/7 morning call: bob cell

Issue: The right door is a little crooked LRFOC2606S Day/Date/Time: 05/07/26 8-12 Who to call for dispatch: Nick

Lower oven is fine and upper oven is the issue More microwave side Issue: Control panel is not working correctly wont let them set the time Day/Date/Time: Who to call for dispatch:

Sold Work. whirlpool wall oven exhaust fan

Issue: after power outage the units control panel i not turning Day/Date/Time:050726 12-5 Who to call for dispatch: (585) 748-9013

Issue: They took the door off and a spring got lunched inside the door Day/Date/Time:050726 12-5 Who to call for dispatch: (585) 469-7101 Mike L 5854346009 Sue

Issue: Gas oven not baking, samsung Day/Date/Time: Who to call for dispatch:

Issue: Inside the dishwasher apart melted Day/Date/Time:050726 Who to call for dispatch: Iris Cohen (585) 260-4196

Sold Work. Cracked elbow for the drain hoses. Dryer needs to come apart to get drill bits out the customer dropped.

Sold Work. Needs belt and idler for drive system

Sold Work. Freezer is not as cold and warm fridge needs evap fan

Sold Work. Needs spray arm

Issue: Leaking from the bottom Day/Date/Time:050726 Who to call for dispatch: Jessica Leonardo (315) 335-8389

Booked via Scheduling Pro: Customer Name: Lisa Blankenberg Time slot requested: Thu, May 7 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: Bosh Additional Details: Dishwasher doesn’t seem to be cleaning Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: Filter Replacement Bosch Dishwasher Filter Replacement LG Front load Washer Filter Replacement Dryer Vent Cleaning Day/Date/Time: Who to call for dispatch:

Issue: Maytag washer not going into cycle. Maytag LAT2500AAE Day/Date/Time: Who to call for dispatch:

Apt 5 Issue: Not going through the cycle Day/Date/Time:050726 8-12 Who to call for dispatch: Mike Welsch (585) 943-3515

Booked via Scheduling Pro: Customer Name: cheryl brandon Time slot requested: Thu, May 7, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Maytag Additional Details: Timer knob doesn't work Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Booked via Scheduling Pro: Customer Name: Michele Izzo Time slot requested: Thu, May 7, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: GE Additional Details: Dryer squeaks; need pulley, wheels, and belt replacement Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch: ***POTENTIAL SITE TAKEOVER*** This bookings was created on a location that already exists in your system by a customer whose phone number we did not recognize. We have booked the appointment on the existing customer for this location. The new customer’s information is as follows: NAME: Michele Izzo PHONE NUMBER: (585) 704-3711 EMAIL: mizzo63@gmail.com Please review the booking. If it is an existing customer using a new phone number, please update the record. If the customer is a new owner of an existing location, create a new customer record and map the booking to that record.

Booked via Scheduling Pro: Time slot requested: Thu, May 7 at 12:30 PM - 5 PM What needs to be repaired?: Washer Repair What is the brand?: Whirlpool Is this a stacked unit?: No Additional Details: Have an E1 F1 error message on a Whirlpool front load washer. Tried unplugging it for 10 minutes but when plugged back in has a sound without any action. Door is staying locked when unplugged. WED75HEFW1 Day/Date/Time: Who to call for dispatch:

Issue: frost on the back and knocking sound RF26HFEND Day/Date/Time: 5/7 afternoon Who to call for dispatch: kathryn 585-355-9207

Booked via Scheduling Pro: Customer Name: Justin Downes Time slot requested: Thu, May 7 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: SAMSUNG Additional Details: We believe the igniter is not working properly. Takes a very long time to get to temp, faint gas smell at times and this evening a “whush” sound. Issues for a few months. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: GE dishwasher not powering on and vent cleaning. Day/Date/Time: Who to call for dispatch:

Summary: Not spinning Date/Time: 05/07/26 8-12 Who to call for dispatch: Loa

Lot 105Issue: Drum is getting stuck Day/Date/Time: Who to call for dispatch:

Handle replacement

Summary: Dryer vent cleaning Date/Time: 05/07/26 12-5 Who to call for dispatch: Janette

Summary: 2X Whirlpool Refrigerator is making a rattling noiseWhirlpool Dishwasher a piece of the gasket broke off and the door is not moving too easily Date/Time: 05/07/26 12-5 Who to call for dispatch: Patricia

Issue: Older kenmore oven, tried replacing element and now not powering on Day/Date/Time: Who to call for dispatch:

Issue: Freezer is not cooling Day/Date/Time: 05/07/26 Who to call for dispatch: Louise

Issue: Wash Tower U5 Error Code *30 minute heads up call* Day/Date/Time: 05/07/26 8-12 Who to call for dispatch: Pat

Issue: making a loud noise Day/Date/Time: 5/6 afternoon Who to call for dispatch: lynn cell

Would Like Tina Issue: Not heating and gives of the smell of gas Day/Date/Time: Who to call for dispatch: Cathy Knight (716) 570-1123

Issue: *RETURN* not draining properly and small leaking F8E4 Error Code Day/Date/Time: 05/06/26 8-12 Who to call for dispatch: Mark

Issue: dryer vent keeps falling off Day/Date/Time: 5/6 morning Who to call for dispatch: colleen 716-289-3846

Issue: All in one was not powering on Day/Date/Time:050626 8-12 Who to call for dispatch: (716) 861-0121

In the garage Issue: Freezer is building up ice and the fridge is not cooling Day/Date/Time: Who to call for dispatch: Shelly Daigler (347) 986-8958

Issue: turns off Day/Date/Time: 5/6 afternoon Who to call for dispatch: eric 585-478-4066

Issue: making loud noise Day/Date/Time: 5/6 afternoon Who to call for dispatch: margaret 585-217-6801

Issue: Not heating Day/Date/Time:050626 8-12 Who to call for dispatch: 585) 734-8172

Issue: won't start Day/Date/Time: 5/6 morning Who to call for dispatch: mary elizabeth 585-582-2995

Sold Work.after 3pm

Booked via Scheduling Pro: Customer Name: Carol Corsi Baker Time slot requested: Wed, May 6 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: LG WM2050CW Is this a stacked unit?: No Additional Details: Grinding noise when tub is spinning Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Membership interested: Home Comfort Plan Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: Oven started beeping and now the control panel is not turning on and the burners are not light Day/Date/Time: 050626 Who to call for dispatch: (585) 330-6615

Sold Work.AGITATOR BASE HYBRID ASSEMBLY install

sold work ordered off encompass on 4/30 so should arrive in 1-3 business days

Issue: not cooling Day/Date/Time: 5/6 morning Who to call for dispatch: judy 716-579-3438

sold work - W11598119 marcone eta tuesday

Issue: not dispensing Day/Date/Time: 5/6 morning Who to call for dispatch: son 716-866-4307

sold work marcone eta monday 5/4after 2pm

Summary:F9 Error Code Broiler is not working Date/Time: 05/06/26 12-5 Who to call for dispatch: Julie

Issue: Ice makes is not producing ice Day/Date/Time:050626 Who to call for dispatch: (716) 861-4611

Issue: not starting Day/Date/Time: 5/6 morning Who to call for dispatch: matt 330-307-9442

Issue: ice maker is not making ice RF28R7201SR Day/Date/Time: 050626 8-12 Who to call for dispatch: (716) 465-7079

sold work marcone eta monday 5/4

Issue: Ice maker got too hot Day/Date/Time: 05/06/26 12-5 Who to call for dispatch: Al

Issue: Not cooling Day/Date/Time:050626 12-5 Who to call for dispatch: (585) 300-9246

Issue: dryer- GE push to start button is broken, fridge- maytag water is pooling at bottom of the fridge 30$ coupon and waived 2nd appliance Day/Date/Time: 5/6 afternoon Who to call for dispatch: david cell

Details: Needs new gas dryer hooked up Day/Date/Time: 05/06/26 8-12 Who to call for dispatch: Amanda

fills and then stops 5/6 morningcarolyn 440-539-1340

Issue: Not heating up Date/Time: 05/06/26 8-12Who to call for dispatch: Steven

Issue: Freezer is not cooling Day/Date/Time: 050626 12-5 Who to call for dispatch: (585) 615-1356

Issue: icemaker not working Day/Date/Time: 5/6 afternoon Who to call for dispatch: michael 585-626-2800

Issue: not filling or going through cycles Day/Date/Time: 5/6 morning Who to call for dispatch: john 585-261-7425

Sold Work. VALVE WATER

GE refrigerator that has not been making ice for six weeks and has a door seal that is starting to come off. She prefers a morning appointment as soon as possible. Her phone number is 5854746436.Service Location: 3495 East Ave, Rochester, NY, 14618Further Details: https://app.sameday.ai/conversations?id=69fb51ac3484dc436d2e7ab0

Summary: Not spinning or draining Date/Time: 05/06/26 8-12 Who to call for dispatch: Cameron

sold work

Issue: CFE Error code Day/Date/Time: 050626 12-5 Who to call for dispatch: (716) 525-7382

Issue: Not cooling in the fridge section Day/Date/Time: 050626 2-5 Who to call for dispatch: (716) 374-1139

Issue: Not draining Day/Date/Time:050626 12-5 Who to call for dispatch: (716) 418-2111

Issue: Unbalanced and dryer vent cleaning Day/Date/Time: 05/06/26 8-12 Who to call for dispatch: Lutitia

Issue: Not starting the cycle Day/Date/Time: 05/06/26 8-12 Who to call for dispatch: Shri

Issue: leaking GDT655SMJ5ES Day/Date/Time: 5/6 morning Who to call for dispatch: chris 860-581-3400

Issue: NOT HEATING Day/Date/Time: 050626 Who to call for dispatch: Jim Tavino (585) 458-3681

Issue: Right hand door makes a grinding sound and is not sitting right Whirlpool Microwave Light bulb issue Day/Date/Time:050126 Who to call for dispatch: (585) 721-8069

Booked via Scheduling Pro: Customer Name: Connie Porcelli Time slot requested: Wed, May 6 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Whirlpool Additional Details: My icemaker is leaking water down the front of my refrigerator Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Membership interested: Home Comfort Plan Job Type Summary: Issue: Day/Date/Time: 05/06/026 After 1PM Who to call for dispatch: Connie

Issue: RECALL...IE Error code on washer Day/Date/Time: Who to call for dispatch:

Sold Work. MOTOR ASSEMBLY install

Summary: Not starting Date/Time: 05/06/26 12-5 Who to call for dispatch: Larry

Issue: Dishwasher needs to be cleaned out Dryer vent cleaning Day/Date/Time: 05/04/26 12-5 Who to call for dispatch: Rob

Issue: not cooling Day/Date/Time: 5/6 morning Who to call for dispatch: roy 585-509-4658

Issue: giving off a gas Smell Day/Date/Time: 050426 Who to call for dispatch: Pam Miner (585) 645-5918

Issue: e01 error code Day/Date/Time:050626 12-5 Who to call for dispatch: LAURYN MCCABE - (585) 737-5000

Issue: Start button has sunken in and is not started Day/Date/Time: 050626 12-5 Who to call for dispatch: (585) 500-5110

Sold Work.

Summary: Water build up underneath the fridge Date/Time: 05/06/26 12-5 Who to call for dispatch: Roberta

Issue: Oven not turning on Day/Date/Time: 05/05/26 8-12 Who to call for dispatch: Leanne