We serviced a
Kenmore washer
Near Webster, NY 14580
Chris
Job Details: 06/07/2023
Replaced shocks and calibrated unit Washer is much more stable , unable to level or repair farther for off balance / walking as all other components test ok **Recommend washing multiple similar items to help balance load and review owners manual
We serviced a
lg dryer
Near Rochester, NY 14618
Cristian
Job Details: 06/07/2023
Replace one lg roller tested unit no noise issue now done
We serviced a
Samsung washer
Near Penfield, NY 14526
Jose R
Job Details: 06/07/2023
Customer was having issue with the door switch and the door locking to allow it to go into a cycle when removing the gasket viewed that the weight basket was broken off and screws were on the floor customer will have to go through Samsung to get issue resolved
We serviced a
GE washer
Near Irondequoit, NY 14609
Jose R
Job Details: 06/07/2023
Customer unit had two software updates for the main board went ahead and installed the up to date version also viewed that the unit had error codes for a out of balance on the final spin educated customer on the load size which is to go about half way of the drum and light or normal on the soil level ran a speed wash and everything passed and is working with in specs complete
We serviced a
Samsung oven
Near East Rochester, NY 14445
Cristian
Job Details: 06/07/2023
If customer calls back will need igniter #
We serviced a
Bosch dishwasher
Near Rochester, NY 14612
Cristian
Job Details: 06/07/2023
Customer will take video or picture if unit starts to act up I was not able to run a test mode to check for error codes . If the error code they get reflects the display will recommend that part #1
We serviced a
Kenmore oven
Near Ontario, NY 14519
Chris
Job Details: 06/07/2023
Needs lower oven outter door glass, handle and screw Glass appears to be NLA - unable to repair needs new oven Model # 79048473410
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Derek
Job Details: 06/07/2023
Mcu error for the motor control board. F0e1 and f1e2 codes on the washer. It will not spin the drum at all even in diagnostic modes.
We serviced a
GE washer
Near Rochester, NY 14609
Jose R
Job Details: 06/07/2023
Everything on the bottom of the unit is rusted and looks bad when running the unit customer has a one flash error code on the unit which is indicating that the unit has a bad motor and needs to be replaced unit does not agitate or spin customer will be exploring there options and will be going through his insurance see how they will be going along with the service
We serviced a
Frigidaire oven
Near Penfield, NY 14526
Chris
Job Details: 06/06/2023
Removed bulb base and installed customer supplied bulb Oven light door switch is acting strange but no farther repair at this time
We serviced a
MAYTAG refrigerator
Near East Rochester, NY 14445
Tina
Job Details: 06/06/2023
FF section is at 70? and freezer has gotten up to 19? took evap cover off and there is a giant ball of ice on the evaporator. Customer is going to get a new fridge.
We serviced a
GE washer
Near Rochester, NY 14616
Jose R
Job Details: 06/06/2023
Customer complaint was that the the clothes will come out soak when diagnosing unit seen there was a soft ware up date on the spin and agitation of the unit updated to newest version then ran a load with 5 towels and unit operated with in specs and educated on load size to make sure there filling up the drum about half way and light on soil and normal on spin unit working with in specs complete
We serviced a
Miele Oven
Near Pittsford, NY 14534
JK
Job Details: 06/06/2023
Warming drawer will need new slides and motor will have to look up parts since they are direct order from miele. Steam oven will need to be researched more to find correct parts.
We serviced a
GE Dryer
Near Rochester, NY 14607
Cristian
Job Details: 06/06/2023
Customer getting low air error means something is blocking the air flow from the vent line will recommend getting vent line checked
We serviced a
Whirlpool washer
Near Penfield, NY 14526
Tina
Job Details: 06/06/2023
Drain pump broken, hoses filled with mildew, bearings grinding, boot is getting stiff and looks like it?s cracking. customer going to get a new washer
We serviced a
GE Dryer
Near Macedon, NY 14502
Derek
Job Details: 06/06/2023
Vacuumed out the dryer it was packed full of lint. Replaced the rear bearing it was plastic and worn. Tons of lint in the dryer and the drum causing the burning smell. Also checked the vent it is not blocked.
We serviced a
Whirlpool washer
Near Rochester, NY 14618
Tina
Job Details: 06/06/2023
Washer was leaking from washer dispenser tube, husband had installed new boot on door and someone the seal for the tube got stuck inside and when washer was turned on it was leaking lots of water out of it. Put seal back on and reconnected tube then put machine back together and ran it through a diagnostic which tested everything and there is no more leaks and everything appears to be working without issues.
We serviced a
Kenmore Stove
Near Webster, NY 14580
Chris
Job Details: 06/06/2023
Reset control and unit is working If problem returns needs control and overlay Also freezer is making noise , recommend evap sensor if problem get worse
We serviced a
Jenn air oven
Near Webster, NY 14580
Chris
Job Details: 06/06/2023
Removed screw holding bake element in No warranty customer supplied part/install
We serviced a
Whirlpool Dryer
Near Honeoye Falls, NY 14472
Derek
Job Details: 06/06/2023
We serviced a
LG Refrigerator
Near East Rochester, NY 14445
JK
Job Details: 06/06/2023
LG compressor is bad and recommended to replace machine.
We serviced a
GE Microwave
Near Pittsford, NY 14534
JK
Job Details: 06/06/2023
Installed new ge microwave and all is operating good.
We serviced a
GE Dryer
Near Webster, NY 14580
Cristian
Job Details: 06/06/2023
Intermittent no heat Will recommend timer #WE4M527 Coil1 #WE4X692 Coil2 #WE4X693
We serviced a
frigidaire microwave
Near Webster, NY 14580
Chris
Job Details: 06/06/2023
Reattached door interlock spring and checks ok if fails again only option would be to replaced door
We serviced a
Ge Washer
Near Rochester, NY 14609
Jose R
Job Details: 06/06/2023
Replaced the agitator on the unit now when running a diagnostic in the agitation mode it was operating with in specs inform customer to run a load and educate us on how it goes complete
We serviced a
Samsung Dryer
Near Rochester, NY 14617
Cristian
Job Details: 06/06/2023
Replace motor thermostat # tested unit runs fine now
We serviced a
MAYTAG refrigerator
Near Rush, NY 14543
JK
Job Details: 06/06/2023
Rested water filter light and tested icemaker the icemaker will need to be replaced.
We serviced a
LG washer
Near Irondequoit, NY 14609
Jose R
Job Details: 06/06/2023
Customer unit will not properly drain so went ahead and replaced drain pump also inlet valve was corroded went ahead and replaced valve unit operating with in specs complete
We serviced a
maytag dryer
Near Ontario, NY 14519
Chris
Job Details: 06/06/2023
No heat apon arrival, disassembled and all components check ok. Reassembled and unit heats, possible loose connection or if problem returns recommend main elec and approx 290 plus tax / shipping would be due Trip paid venmo
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Tina
Job Details: 06/06/2023
Fridge and freezer are both warm, checked compressor and it?s warm and running. Took off evap cover and there is no type of defrost pattern and warm to the touch. Customer is going to be getting a new fridge
We serviced a
Kenmore refrigerator
Near Rochester, NY 14624
JK
Job Details: 06/06/2023
Compressor has sealed system issue and will need to be replaced.
We serviced a
Samsung refrigerator
Near Penfield, NY 14526
Chris
Job Details: 06/06/2023
Removed machine compartment components so customer could clean Unable to move condenser or refrigerant lines any more without risking damage
We serviced a
Kenmore washer
Near Rochester, NY 14618
Tina
Job Details: 06/06/2023
Washer would not go into spin cycle and would not drain. Took apart and lid switch was broken. It worked with a jumper wire but not when hooked to switch molex. Installed new lid switch and it?s draining and spinning without issues.
We serviced a
lg oven
Near Scottsville, NY 14546
JK
Job Details: 06/05/2023
2862796-1 LAST CALL LG oven wont ignite Model LRG3061BD
We serviced a
GE Dryer
Near Williamson, NY 14589
JK
Job Details: 06/05/2023
GE hot point Dryer not heating
We serviced a
Maytag Dryer
Near Rochester, NY 14624
Chris
Job Details: 06/05/2023
Maytag dryer not heating. wont be home until 1
We serviced a
GE Washer (Laundry Center)
Near Penfield, NY 14526
Tina
Job Details: 06/05/2023
GE washer (Laundry Center) belt came off they are unsure if that is what it is called
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 06/05/2023
Samsung refrigerator ice build-up call when on the way (727) 259-4537
We serviced a
Maytag Refrigerator
Near Rochester, NY 14610
Cristian
Job Details: 06/05/2023
Maytag refrigerator warm.
We serviced a
Jenn air Refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 06/05/2023
MULTI-UNIT JOB Jenn Air oven door will just drop when opened, but it is now stuck shut. (at 11:37) Wanted a dryer vent checked
We serviced a
samsung dryer
Near Perinton, NY 14534
JK
Job Details: 06/05/2023
EXTENDED WARRANTY- DO NOT BILL CUSTOMER Case#: NSA001553481401 SAMSUNG DRYER wont turn on
We serviced a
samsung dryer
Near Fairport, NY 14450
JK
Job Details: 06/05/2023
Case# A197056 Brand: SAMSUNG Model: DVE45R6300V/A3 Product Type: Clothes Dryer - Electric not drying Serial: 0AYA5BBR103001
We serviced a
GE oven
Near Fairport, NY 14450
Tina
Job Details: 06/05/2023
Brand: Hotpoint Type: Range Gas Model: 317B6641P001 Serial: Comments: The oven is not heating. The burners are working fine.
We serviced a
frigidaire dishwasher
Near Rochester, NY 14618
Derek
Job Details: 06/05/2023
Frigidaire dishwasher issue with UI...Check part number in inventory, we may have some on other vans.
We serviced a
maytag dishwasher
Near Fairport, NY 14450
Tanner
Job Details: 06/05/2023
Maytag dishwasher keeps tripping breaker
We serviced a
whirlpool Dryer
Near Fairport, NY 14450
Derek
Job Details: 06/05/2023
CALL 585-943-2297 Dryer making noise and smelled something burning. GE
We serviced a
NXR Stove
Near Webster, NY 14580
Cristian
Job Details: 06/05/2023
Dacor oven stove top works, oven does not. DYRP48D...customer has parts sent to her by samsung/dacor, sounds like relay board which could be the issue. If not, we can always buy parts on marcone or send out for refurb ON SITE JEFF WINNER 585-278-4015
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Cristian
Job Details: 06/05/2023
TRY TO MAKE CLOSER TO 1300 NEW LEAF PART INSTALL 2780644-1 RF23M8070SR Samsung fridge ice build-up WEAR SHOE COVERINGS PLEASE
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Cristian
Job Details: 06/05/2023
Brand: Whirlpool Type: Dryer Electric Model: WED94HEXW0 Serial: M12420579 Comments: Screeching noise when drying - possible worn out guides ???
We serviced a
Kenmore refrigerator
Near Webster, NY 14580
Tanner
Job Details: 06/05/2023
Brand: Whirlpool Type: Refrigerator Bottom Freezer Model: Gb2fhdxws04 Serial: K14516792 Comments: The refrigerator is warm but the freezer is cold. I did a full reset that I saw on YouTube but the problem continued. The compressor is still running as the freezer is cold.
We serviced a
Bosch dishwasher
Near Rochester, NY 14612
Jose R
Job Details: 06/05/2023
Bosch dishwasher leaking from inlet valve still drips after they hit the water shut off to the dishwasher
We serviced a
Samsung refrigerator
Near Palmyra, NY 14522
Derek
Job Details: 06/05/2023
Samsung fridge shut down randomly yesterday
We serviced a
Whirlpool Refrigerator
Near Victor, NY 14564
Tina
Job Details: 06/05/2023
*PARTS AT SHOP* MULTI-UNIT JOB Hot point Glass top stove burner is out, smaller burner. back right burner RB790SH4SA The Whirlpool refrigerator GX2FHDXVB04 door seal needs to be replaced
We serviced a
Kitchen Aid Dishwasher
Near Fairport, NY 14450
Tanner
Job Details: 06/05/2023
-RETURN TRIP- Kitchen Aid Dishwasher not cleaning all of the dishes possible spray arm not working( Said the screws came out again Tina knows which ones she had to return with 2 last time she was out )
We serviced a
Bosch dishwasher
Near Webster, NY 14580
Chris
Job Details: 06/05/2023
Brand: Bosch Type: Dishwasher Model: SHP878WD6N/11 Serial: FD990100007 Comments: Sounds like the intake side of the pump that sprays water on the dishes has something in it.
We serviced a
amana refrigerator
Near Rochester, NY 14621
Jose R
Job Details: 06/05/2023
Customer is states that since we were there, the Amana fridge is making a loud humming noise that can be heard throughout the house. RETURN TRIP???
We serviced a
GE dishwasher
Near Rochester, NY 14623
Tanner
Job Details: 06/05/2023
Brand: GE Type: Dishwasher Comments: The dishwasher does not properly wash the dishes anymore. We have had it for about 2 years. I have deeper clean many different ways and clean the filter every time we run the dishwasher.
We serviced a
Samsung Washer
Near East Rochester, NY 14445
Chris
Job Details: 06/05/2023
Front-load Samsung washer makes a loud sound and moves a lot when in spin (it is in a closet but they said it slides out added they are on pedestal) Model WF350AN
We serviced a
MAYTAG refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 06/05/2023
23 year old Maytag refrigerator compressor makes a loud sound
We serviced a
ge Refrigerator
Near Webster, NY 14580
Chris
Job Details: 06/05/2023
GE icemaker installed in Dec 22, not working again. Customer knows part is under warranty but will have to pay trip fee and labor.
We serviced a
Samsung washer
Near Rochester, NY 14617
Cristian
Job Details: 06/05/2023
Samsung front load washer does not wash like it used to. wants a checkup done on it and general cleaning
We serviced a
Whirlpool refrigerator
Near Victor, NY 14564
Tina
Job Details: 06/05/2023
Whirlpool Ice maker not producing ice
We serviced a
Kenmore washer
Near Rochester, NY 14624
JK
Job Details: 06/05/2023
Kenmore Washer top load will not drain water
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14618
Tina
Job Details: 06/05/2023
Whirlpool Refrigerator ice maker will not stop making ice
We serviced a
GE Refrigerator
Near Pittsford, NY 14534
JK
Job Details: 06/05/2023
GE profile refrigerator not cooling, freezer seems okay fresh food warm.
We serviced a
GE oven
Near Macedon, NY 14502
JK
Job Details: 06/02/2023
Needs glass for the front door of oven. 6-02-23: Replaced oven glass, fixed lightbulb housing ran and tested all and all is working good.
We serviced a
MAYTAG Dryer
Near Williamson, NY 14589
Chris
Job Details: 06/02/2023
Needs front drum support/bulkhead with felt Part is NLA unable to repair
We serviced a
Whirlpool refrigerator
Near Irondequoit, NY 14622
Jose R
Job Details: 06/02/2023
Customer control panel was not being responsive went ahead and replaced jazz board now unit is operating with in specs complete
We serviced a
Frigidaire Microwave
Near Penfield, NY 14526
Chris
Job Details: 06/02/2023
Replaced faulty interlock and fuse Unit checks ok
We serviced a
GE refrigerator
Near Rochester, NY 14608
JK
Job Details: 06/02/2023
Compressor is locked up computer is burnt out due to cockroach infestation.
We serviced a
Speed Queen Dryer
Near Rochester, NY 14625
Chris
Job Details: 06/02/2023
Needs motor and blower assy update kit Customer declined new estimate Refund difference
We serviced a
Whirlpool washer
Near Rochester, NY 14609
Jose R
Job Details: 06/02/2023
Went ahead and replaced main and door switch unit seems to be operating with in specs educated customer that the lid does not lock until it goes into a rinse and spin mode and it?s normal for it not to lock in the beginning of the cycle will have them run loads and see how it goes and if any issue don?t be hesitant to give us a call complete
We serviced a
GE dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 06/02/2023
Will recommend circulation assembly over$700 cost
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details: 06/02/2023
Dryer was not heating, took apart and tested components and everything was good but the heating element. A new one was installed and the dryer is heating without issues.
We serviced a
GE dishwasher
Near Fairport, NY 14450
Tina
Job Details: 06/02/2023
Dishwasher had no power, did. A hard reset and was able to get it back on. It?s going to need the UI board and main board. Customer is going to end up getting a new appliance once this one dies.
We serviced a
Kitchen aid oven
Near Rochester, NY 14618
JK
Job Details: 06/02/2023
Bake element burnt out and will need to be replaced. 06-02-23: Replaced bake element ran and tested all is working good.
We serviced a
Samsung washer
Near Honeoye Falls, NY 14472
Cristian
Job Details: 06/02/2023
Both washers are working great. The one dryer the coin slot is jammed and not returning. The far right drier won?t turn on. I tested all of the safety switches and sensors, and also the start button. The problem seems to be the coin slot on this one too. I will need he key fro the dryers to unlock them to do any repairs. 6/2: Both coin slots replaced, both units working fine. One of them could need a timer in the future, WPW10521398 ($157 part price)
We serviced a
kitchen aid refrigerator
Near Hilton, NY 14468
JK
Job Details: 06/02/2023
Icemaker bad replaced and ran and tested all is working good.
We serviced a
Frigidaire dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details: 06/02/2023
Replace switch assembly #5304517587 tested unit everything is working fine
We serviced a
Admiral Dryer
Near Rochester, NY 14616
JK
Job Details: 06/02/2023
Dryer timer shaft broken and will need to be replaced.
We serviced a
LG Dryer
Near Fairport, NY 14450
Tina
Job Details: 06/02/2023
When on sryer was making a loud noise, a new main kit with 4 wheels , belt and pulley were installed and it?s working without issues.
We serviced a
LG Dishwasher
Near Rochester, NY 14610
Jose R
Job Details: 06/02/2023
After replacing pump unit would spit a lc error code everything on the bottom was bone dry disconnected the sensor for the leak which was suppose to by pass leak code unit still spits out lc code so customer had a bad control board will not be going along with repair complete
We serviced a
GE Oven
Near Fairport, NY 14450
Tina
Job Details: 06/02/2023
Tested range multiple times I couldn?t smell gas and neither could customer. Tested amps on igniter and it?s reading what it should. Takes appropriate time to preheat and works the way it should. Let customer know he has 90 days for service call
We serviced a
Kenmore Oven
Near Webster, NY 14580
Jose R
Job Details: 06/02/2023
Replaced both left and right door oven hinge now door opens and closes fine and is working with In Specs complete
We serviced a
Kenmore refrigerator
Near Webster, NY 14580
Chris
Job Details: 06/02/2023
Replaced icemaker
We serviced a
Kenmore refrigerator
Near Rochester, NY 14615
Cristian
Job Details: 06/02/2023
If customer calls back will recommend come with board assembly and heater to be safe
We serviced a
GE dishwasher
Near Rochester, NY 14612
JK
Job Details: 06/02/2023
Dishwasher will need the main pcb and UI control to correct the issue there are no software updates for this model to correct the unresponsive UI control.
We serviced a
GE oven
Near Victor, NY 14564
Cristian
Job Details: 06/02/2023
Replace lower blower # tested unit lower and upper works good now
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Chris
Job Details: 06/02/2023
Needs timer unable to locate voltage to motor circuit Est 270 due No repair at this time
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 06/02/2023
Defrost drain still plugged Cleared restriction and unit tests ok
We serviced a
Kitchen Aid Dishwasher
Near Rochester, NY 14610
Jose R
Job Details: 06/02/2023
Customer dishwasher rack came apart had to replace rack adjuster unit now operating with in specs complete
We serviced a
Amana refrigerator
Near Rochester, NY 14612
JK
Job Details: 06/02/2023
Icemaker fill tube out of holder put back in holder and tested all is working good.
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Tina
Job Details: 06/02/2023
Freezer frozen over, food stuck all behind evap cover and clogged drain. Steamed out freezer and unclogged drain tube.
We serviced a
maytag washer
Near Hilton, NY 14468
JK
Job Details: 06/01/2023
Main PCB and UI control needing replaced, customer will replace machine.
We serviced a
MAYTAG washer
Near Webster, NY 14580
Chris
Job Details: 06/01/2023
Unit working correctly apon arrival No error codes Recommend main pcb if issues persist Approx 250 plus tax would be due
We serviced a
Frigidaire refrigerator
Near Penfield, NY 14526
Chris
Job Details: 06/01/2023
Half day job with 2 technicians Estimate approx 600-1000plus tax depending on time Customer to call when ice and door are fixed under warranty to schedule trim install
We serviced a
kenmore Oven
Near Webster, NY 14580
Chris
Job Details: 06/01/2023
Recommend dsi and harness upgrade approx 390 due if ordered No repair at this time
We serviced a
Samsung Dryer
Near Ontario, NY 14519
Chris
Job Details: 06/01/2023
Replaced idler pulley assy
We serviced a
samsung washer
Near Irondequoit, NY 14622
JK
Job Details: 06/01/2023
Machine getting 4C error code due to faulty inlet valve, inlet valve will need to be replaced, previous repair company broke water filter case and door and they will need to be replaced.
We serviced a
MAYTAG washer
Near Irondequoit, NY 14617
Tanner
Job Details: 06/01/2023
Complaint of noise and no spin. Following errors: F0E2 over suds F7E1 spin speed error. Hand spin basket and bearing grind is heard. Ran auto diagnostic cycle and aside from spin fault completed without issue. Needs new Gearcase. Unit not recognizing basket speed. Needs shift actuator which includes speed sensor. Quoted for Gearcase, drive hub, actuator. Customer researching all options will call back if opt to repair.