Service History 67 - Register Appliance Service

We serviced a

Samsung dryer

Near Victor, NY 14564

Derek

Job Details: 01/26/2024

The belt tensioner pulley had split in half and the belt had come loose. This tripped the belt sensor. I replaced the belt and he pulley assy. Ran and tested it?s working good now.

We serviced a

GE Dryer

Near Pittsford, NY 14534

Derek

Job Details: 01/26/2024

The dryer is stacked on top of the washer. I had to run to the Home Depot and get the right length gas line. I swapped the 48? hose for he 60? hose. I need an adaptor for the gas line to fit the dryer fitting. I sealed all of the fittings for the gas line. I ran a new dryer hose that the customer had. I ran and tested the dryer. It?s heating and workin well. The box store never tested the washer. I ran it to make sure it worked and that it wasn?t leaking. The support brackets weren?t installed on the back of the washer so I put those on to connect the dryer to the washer so it doesn?t fall down.

We serviced a

maytag Dryer

Near Webster, NY 14580

Chris

Job Details: 01/26/2024

Replaced rear drum supports and front glides Unit checks ok

We serviced a

Frigidaire Freezer

Near Rochester, NY 14612

Cristian

Job Details: 01/26/2024

No frost pattern in the freezer compressor is running full mode will recommend getting manufacturer to check our compressor if it?s under warranty.

We serviced a

Samsung Refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/26/2024

Needs at least defrost sensor and rear fan cover assy But some parts appear NLA

We serviced a

GE Microwave

Near Penfield, NY 14526

Derek

Job Details: 01/26/2024

Microwave is no good I don?t hear the magnetron kicking in and it pops the breaker immediately. It?s an older unit and is not worth fixing. The dishwasher needs a new heater element and is on back order. Replaced the heater.

We serviced a

Speed Queen Dryer

Near Rochester, NY 14609

Jose R

Job Details: 01/26/2024

Customer complaint was that the unit would not run when diagnosing unit viewed that the output control board was bad and needs to be replaced

We serviced a

Whirlpool Refrigerator

Near Pittsford, NY 14534

Derek

Job Details: 01/26/2024

Ice maker was not working tested all components of it and the motor was dead. Installed new ice maker and working without issues.

We serviced a

MAYTAG WASHER

Near Webster, NY 14580

Chris

Job Details: 01/26/2024

Replaced Detergent pump under warranty and verified operation and tests ok *Not concerned about water being left in fabric softener or bleach dispenser if intermittently- may be normal per owners manual

We serviced a

Maytag Dryer

Near Pittsford, NY 14534

Derek

Job Details: 01/26/2024

Needs a new main board. It?s not available any more.

We serviced a

Whirlpool Washer

Near Hilton, NY 14468

Job Details: 01/26/2024

Lid lock had buildup of lent on it and not allowing it to close, cleaned lent out ran and tested all is working good if problem returns will need lid lock.

We serviced a

Frigidaire Washer

Near Penfield, NY 14526

Tina

Job Details: 01/26/2024

Washer sounds like an airplane taking off while in the spin cycle. Bearing ate shot and inner and outer seem like they are coming apart. Customer is going to use it till it breaks then get a new one

We serviced a

Kitchenaid Dishwasher

Near Pittsford, NY 14534

Cristian

Job Details: 01/26/2024

Will recommend wash motor assembly

We serviced a

maytag washer`

Near Henrietta, NY 14467

Job Details: 01/26/2024

Drive hub bad replaced ran recalibration mode and ran service mode all is spinning and running good.

We serviced a

LG WASHEr

Near Webster, NY 14580

Chris

Job Details: 01/26/2024

Installed dryer using customer supplied stacking kit. Due to vent, plumbing and gas line location laundry room door does not open fully- verified with customer that location was ok

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Chris

Job Details: 01/26/2024

Replaced idler assy and worn belt Unit checks ok

We serviced a

ge dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 01/26/2024

All updates done and it seems to be working great. If it happens again it?s time for a new dishwasher.

We serviced a

Maytag Washer

Near Hilton, NY 14468

Job Details: 01/25/2024

UI Touch panel burnt out from transformer over heating, UI control will need to be replaced.

We serviced a

Smasung Stove

Near East Rochester, NY 14445

Jose D

Job Details: 01/25/2024

The oven had weak heat. The igniter amprage was reading at 2.4. the oven will need a new igniter. I replaced the igniter, ran and tested, the oven now heat up within 10 minutes, and is working properly.

We serviced a

Kenmore Upright freezer

Near Pittsford, NY 14534

Tina

Job Details: 01/25/2024

Freezer has not frost pattern see pic attached. Customer is going to get a new appliance. Oven is having issues with panel. Some of the number are not showing correctly. Customer is not sure if he wants it fixed yet but part number is in notes if he decides to get it done

We serviced a

GE Microwave

Near Irondequoit, NY 14609

Jose R

Job Details: 01/25/2024

Customer complaint was that the microwave was not heating when diagnosing and taking unit apart notice that the magnetron was crack and not heating customer will be exploring there options on a new one went ahead and took a look at the dryer as well and added on a main kit now unit is running like a champ complete

We serviced a

lg Multi

Near Pittsford, NY 14534

Jose D

Job Details: 01/25/2024

The dishwasher needed a software update. The oven has a broken rocker switch, and it will need to be replaced. The dishwasher is now working properly. I replaced the rocker switch, it now works so you can choose the different size elements.

We serviced a

Bosch Dishwasher

Near Fairport, NY 14450

Tina

Job Details: 01/25/2024

Customer had stock something larger on top rack and it triggers the lock to come down and they could not get it back up. I was able to fix it and it?s working without issues. Customer said this has happened before and if it keeps happing she will want a new lock so 5e part number will be in the notes if they call back to fix it again.

We serviced a

Maytag refrigerator

Near Hilton, NY 14468

Job Details: 01/25/2024

Main control board and UI control are bad due to many power surges and lightning strike. customer will replace unit.

We serviced a

Bosch Dishwasher

Near Fairport, NY 14450

Derek

Job Details: 01/25/2024

Needs a heat pump and not going to fix it at this time.8yr old unit still working just no heat.

We serviced a

Samsung Washer

Near Penfield, NY 14526

Chris

Job Details: 01/25/2024

Ran service mode and checked for error codes has a couple overloaded/ out of balance codes. Unit does spin up to speed - recommend replacing to updated shocks Homeowner not present at time of service. - Please call office to arrange payment and order parts if wanted 585-223-1341

We serviced a

LG Oven

Near Rochester, NY 14624

Jose D

Job Details: 01/25/2024

Very low heat on site. The relay on the board is blown. The board will need to be replaced. I replaced the main board, ran and tested, the oven now has good heat, and preheated within 10 minutes.

We serviced a

frigidaire refrigerator

Near Pittsford, NY 14534

Tina

Job Details: 01/25/2024

Customer has been gone for a month and the fridge has been unplugged the entire time. I went to plug it back in and notice the mark on the back which is from a leak in the fridge and had a ball of ice on it before they had unplugged it. This is not related to the previous issue they had which was a sensor in the fridge. I explained everything to the wife and they are going to be getting a new appliance Photo is attached to show rust on the back

We serviced a

Bosch Washer

Near Victor, NY 14564

Derek

Job Details: 01/25/2024

The bearing for the drum is worn out bad and is very loose also needs a new door boot it has a rip in it. Not worth fixing too much money for an older unit.

We serviced a

SAMSUNG OVEN

Near Macedon, NY 14502

Tina

Job Details: 01/25/2024

Customer said they had oven set for 400? and it was only reading 375? tested igniter and it was getting 3.09 amps let?s customer know that even tho it?s still good it?s n it?s way out and he had me install a new one which was drawing 3.3 amps. Oven is working without issues.

We serviced a

maytag dryer

Near Webster, NY 14580

Chris

Job Details: 01/25/2024

Replaced exhaust thermostat set and unit checks ok

We serviced a

Samsung Washer

Near Rochester, NY 14606

Job Details: 01/25/2024

Cold water inlet valve not shutting off and will need to be replaced.

We serviced a

Samsung Washer

Near Ontario, NY 14519

Chris

Job Details: 01/25/2024

Replaced clutch coupler gear and unit tests ok

We serviced a

Whirlpool Dishwasher

Near Canandaigua, NY 14424

Derek

Job Details: 01/25/2024

Weds a new motor it is seized up and not pumping. W11087376 Going to be around 400 to fix

We serviced a

whirlpool washer

Near Scottsville, NY 14546

Jose R

Job Details: 01/25/2024

Customer complaint was that the unit would go crazy in a spin mode when diagnosing unit seen that the shocks had a lot of play would recommend shocks to be replaced when putting everything thing back seen a spark come from the door switch now the main board and switch display and pressure sensor is bad and would need to come back and install those parts to get the unit to be working right

We serviced a

GE Refrigerator

Near Canandaigua, NY 14424

Derek

Job Details: 01/25/2024

I plugged in the diagnostic test tool and found no codes. I went in and tested all of the fans. I found the fan in the fresh food section was loud and vibrating. I pulled the fridge apart and found the fan had some rust leaking out of it. I suspect the bearing is going bad. I replaced the fan and tested it working great and sounds great.

We serviced a

Bosch Dishwasher

Near Victor, NY 14564

Derek

Job Details: 01/24/2024

Intermittently comes on. Red?s a new start button, and definitely need a new harness. I found a bunch of corrosion in some connectors. Especially to the user interface. Would be 500 to fix and harness is on back order.

We serviced a

Whirlpool Dishwasher

Near Fairport, NY 14450

Jose R

Job Details: 01/24/2024

Replaced parts now unit operating with in specs complete

We serviced a

Maytag Washer

Near Penfield, NY 14526

Tina

Job Details: 01/24/2024

Washer needs a new gear case. Customer is going to get a new appliance

We serviced a

LG Stove

Near Ontario, NY 14519

Chris

Job Details: 01/24/2024

Replaced spark electrodes on all cooktop burners , verified spark. Left unit partially disassembled so customer can clean. Turned off gas and left unplugged Not responsible for additional issues

We serviced a

whirlpool dishwasher

Near Farmington, NY 14425

Derek

Job Details: 01/24/2024

Need water inlet Valve. There was no water going into the dishwasher. I replaced the water inlet valve and tested it is working great now.

We serviced a

Maytag Washer

Near Fairport, NY 14450

Tina

Job Details: 01/24/2024

Washer filled and went thru the drain and spin cycle and when put in diagnostics all components worked without issues

We serviced a

ge washer

Near Webster, NY 14580

Chris

Job Details: 01/24/2024

Needs at least lid safty switch and shift actuator Lid switch is discontinued and NLA Does not look like we are able to repair

We serviced a

Kitchenaid refrigerator

Near Pittsford, NY 14534

Tina

Job Details: 01/24/2024

When using water dispenser interior lights will randomly shut off. Was not able to recreate issue but there is a service bulletin about it and fridge needs a new board. Customer is going to decide if they want to fix this or get a new one and will let us know by end of day if they want it fixed. Part number will be in notes

We serviced a

whirlpool dryer

Near Webster, NY 14580

Chris

Job Details: 01/24/2024

Unit appears to be heating and tumbling properly on todays visit If customer keeps having issues possible timer issue as it was only giving them trouble on one cycle No repair at this time Vent appears to be roof top exit unable to check

We serviced a

Whirlpool Oven

Near Fairport, NY 14450

Derek

Job Details: 01/24/2024

Need two big burners on the cook top. Not going to fix the Ice maker too expensive

We serviced a

Dryer Whirlpool

Near Irondequoit, NY 14622

Jose D

Job Details: 01/24/2024

Dryer will not go into cycle on site. The dryer is getting the correct voltage and all fuses passed the continuity test. The push to start button was not activating the dryer, but seemed to correct itself on site, And is now working properly. Advised the customer to call back if the push start button continues to give them issues, and to have it replaced.

We serviced a

Jennair Cooktop

Near Webster, NY 14580

Chris

Job Details: 01/24/2024

Mail copy of invoice Cooktop Jic4536xb00 needs new power module parts per service bulletin but parts are NLA and we are unable to repair. Replaced electronics on dryer and unit now operating properly- left old parts with customer

We serviced a

Samsung Stove

Near Fairport, NY 14450

Tina

Job Details: 01/24/2024

Front right burner is not working in the center. I tested switch while in off position between L1 and P it?s open and between H then L2 to H2 Is open when it?s put in the on position all those have continuity and are closed 1/24 installed new element but while doing there a piece came off the UI board so a new one is being ordered and customer is not paying for. Coming back Thursday to install

We serviced a

Maytag Dryer

Near Williamson, NY 14589

Chris

Job Details: 01/24/2024

Replaced idler pulley and tests ok Vent is flex going through floor would recommend contractor to service venting

We serviced a

samsung Washer

Near Churchville, NY 14428

Job Details: 01/24/2024

Unit 505 PO#4001 drain pump impeller stripped and will need to be replaced. Replaced drain pump ran and tested all is draining and running good.

We serviced a

Maytag Washer

Near Webster, NY 14580

Chris

Job Details: 01/24/2024

Leveling legs / feet were loose adjusted as well as possible but threads are starting to strip - recommend replacing legs and pads if problem returns approx 160 -175 plus tax due to replaced legs, locking nuts and pads - no farther repair at this time

We serviced a

GE Washer

Near Fairport, NY 14450

Tina

Job Details: 01/24/2024

Hooked up smart hq and tested all components and they all work without issues. Did a drain and spin and it?s working. Let customer know she has 90 days if this happens again

We serviced a

Samsung Dishwasher

Near Fairport, NY 14450

Job Details: 01/24/2024

Main computer relay sticking and not communicating with UI control was able to reset and get going but if problem returns will need main control.

We serviced a

Kenmore Waasher

Near Rochester, NY 14606

Job Details: 01/24/2024

Ran machine through service mode and a calibration can find no faults all is running good.

We serviced a

Samsung refrigerator

Near Victor, NY 14564

Derek

Job Details: 01/24/2024

I replaced the water inlet valve. It was dripping into the ice bucket and freezing. I had to set thaw the big chunk ice out of the bucket to get it to come out.

We serviced a

Whirlpool Dishwasher

Near Rochester, NY 14612

Jose D

Job Details: 01/23/2024

Customer complaint was that the unit was that the spray arm was not sitting in place properly when diagnosing unit viewed that the nut was broke and that the seal was missing for bottom spray arm customer would like for us just to drop off parts at home

We serviced a

whirlpool dryer

Near Fairport, NY 14450

Tina

Job Details: 01/23/2024

Loose wire connection, made sure it was secure and it?s working without issues

We serviced a

Maytag Dishwasher

Near Webster, NY 14580

Chris

Job Details: 01/23/2024

Customers complaint was that the unit was not circulating when diagnosing unit was not getting the 120 going to the pump but went to the board and confirmed that it was providing the 120 so it was sending out the proper voltage customer has a bad circulation motor and would need to be replaced if wanting to go along with the repair

We serviced a

Kitchenaid Dishwasher

Near Victor, NY 14564

Derek

Job Details: 01/23/2024

Fridge -Replace water filter under warranty #EDR4RXD1 Filter head # Will recommend both fridge door seal Fridge Door switch # when adding new parts noticed the door seals is bad . Dishwasher - replace display # And board # Tested unit working normal now .

We serviced a

Samsung Dryer

Near Hilton, NY 14468

Job Details: 01/23/2024

Dryer belt broken replaced as kit ran and tested all is running smoothly, tried to do vent cleaning something is jammed in the vent and vent runs through drywall ceiling in basement instructed customer to call vent wizards.

We serviced a

GE Oven

Near Williamson, NY 14589

Chris

Job Details: 01/23/2024

Oven door latch motor shaft bent and not allowing door motor to spin correctly, lock will need to be replaced, was able to remove lock shaft so unit can be used but unit WILL NOT LOCK!! 01-22-24: installed new door lock mechanism ran and tested all is locking and working good.

We serviced a

frigidaire refrigerator

Near Hilton, NY 14468

Jose R

Job Details: 01/23/2024

Refrigerator all is running good but has a sealed system issue a small amount of frost buildup on evap. Customer should contact Frigidaire.

We serviced a

samsung Wahser

Near Pittsford, NY 14534

Tina

Job Details: 01/23/2024

Needs a new bake element for the oven. The laundry center is old. The part are no longer available for this machine. THey need a new laundry center. The belt is worn needs a new belt tensioner, spring and a new motor. $170 to fix the oven after service call is paid.

We serviced a

Kitchen Aid Oven

Near Ontario, NY 14519

Chris

Job Details: 01/23/2024

Lower oven has an F3E1 error. Ode and the fan runs constantly, oven sensor was tested alone with lower elements and they all tested good. Sensor was at 1082kohms. Let. Ustomer know it?s going to be a board issues and there are 3 different boards that it could be. She is going to try and call whirlpool to see if she can get anything covered if not part number will be in notes

We serviced a

Samsung Dryer

Near Fairport, NY 14450

Tina

Job Details: 01/23/2024

Replace Semi rid vent tested unit everything is heating normal.

We serviced a

electrolux dryer

Near Webster, NY 14580

Chris

Job Details: 01/23/2024

The dryer vent is in good shape and does not need to be cleaned. The Customer stated that she wanted her lint trap housing cleaned. I removed and cleaned the lint from the lint housing, and gave recommendation on how to maintain it from getting lint built up again.

We serviced a

lg Dryer

Near Victor, NY 14564

Derek

Job Details: 01/23/2024

Hooked up new ge dryer and unit heats well See notes from previous call on issues and vent problem

We serviced a

ge Dryer

Near Rochester, NY 14612

Job Details: 01/23/2024

Hooked up new ge dryer and unit heats well See notes from previous call on issues and vent problem

We serviced a

whirlpool oven

Near Rochester, NY 14606

Jose D

Job Details: 01/23/2024

Replace thermo fuse tested unit heating fine now

We serviced a

GE Refrigerator

Near Rochester, NY 14622

Jose D

Job Details: 01/23/2024

Replaced evaporator fan motor. No answer when called to give estimate, left voice mail and office said to repair unit

We serviced a

Bosch Dishwasher

Near Fairport, NY 14450

Job Details: 01/23/2024

Water valve was leaking and causing flood switch to shut dishwasher off. A new valve was installed and it?s not leaking and working without issues.

We serviced a

samsung washer

Near Fairport, NY 14450

Derek

Job Details: 01/23/2024

Drain pump clogged and pressure switch tube clogged due to pet hair buildup, cleaned all and all is running good problem will return unless customer does some preventive maintenance.

We serviced a

Ge Dryer

Near Pittsford, NY 14534

Derek

Job Details: 01/23/2024

The pulley broke off the motor, therefore the dryer would not spin. Replaced the motor pulley, ran and tested, the dryer now spins. Replaced the damaged seal, and used a maintenance kit.

We serviced a

Samsung Dishwasher

Near Webster, NY 14580

Chris

Job Details: 01/23/2024

Replace water valve tested unit working well no leaks .

We serviced a

Maytag Dryer

Near North Chili, NY 14514

Job Details: 01/23/2024

Need front panel. The hinges were fine it was the panel that was bent outwards causing the door to not close properly.

We serviced a

ge dryer

Near Rochester, NY 14612

Job Details: 01/23/2024

Customer unit had a lint of lint build up on the inside where the filter is located at and also had a broken belt went ahead and cleaned out the inside and the filter portion and replaced belt now unit is operating with in specs complete

We serviced a

Whirlpool Dishwasher

Near Fairport, NY 14450

Jose R

Job Details: 01/22/2024

We serviced a

whirlpool dryer

Near Fairport, NY 14450

Tina

Job Details: 01/22/2024

Loose wire connection, made sure it was secure and it?s working without issues

We serviced a

frigidaire refrigerator

Near East Rochester, NY 14445

Chris

Job Details: 01/22/2024

LL tenet call Tenet called us directly

We serviced a

LG Washer

Near Pittsford, NY 14534

Tina

Job Details: 01/22/2024

Washer was na t draining good, took filter out and it was full of stuff. Cleaned it then ran a load on speed wash and it worked without issues.

We serviced a

Speedqueen Dryer

Near Rochester, NY 14624

Jose D

Job Details: 01/22/2024

No heat on site, and the dryer vent is clear. All fuses passed the continuity test, while the heating element failed the continuity test. The dryer will need a new heating element. Replaced the heating element, ran and tested, the dryer now has heat.

We serviced a

Hotpoint Oven

Near Pittsford, NY 14534

Tina

Job Details: 01/22/2024

Oven wasn?t baking the igniter was not coming, a new one was installed and oven is heating without issues.

We serviced a

Samsung Dryer

Near Henrietta, NY 14467

Job Details: 01/22/2024

We serviced a

Kitchen Aid Oven

Near Pittsford, NY 14534

Cristian

Job Details: 01/22/2024

If customer calls back will recommend board # And temp sensor #

We serviced a

GE Oven

Near Brockport, NY 14420

Job Details: 01/22/2024

We serviced a

frigidaire refrigerator

Near Rochester, NY 14612

Job Details: 01/22/2024

Refrigerator all is running good but has a sealed system issue a small amount of frost buildup on evap. Customer should contact Frigidaire.

We serviced a

Samsung Wahser

Near East Rochester, NY 14445

Derek

Job Details: 01/22/2024

We serviced a

Samsung Dryeer

Near Irondequoit, NY 14622

Job Details: 01/22/2024

Replace Semi rid vent tested unit everything is heating normal.

We serviced a

samsung washer

Near Penfield, NY 14526

Jose D

Job Details: 01/22/2024

The wiring harness was no longer clipped to the bottom of the basket. It had ripped the wires out of a connector for the tps sensor. I found some clothing wrapped up in the belt pulley that probably had something to do with the wires being ripped out. I replaced the broken wires with new connections. I ran and tested the washer it seems to be working fine. It may need a new wiring harness if the problem comes up again. See attachments. Harness is $180.00 plus another $80 for labor and taxes.

We serviced a

lg Dryer

Near East Rochester, NY 14445

Derek

Job Details: 01/22/2024

Hooked up new ge dryer and unit heats well See notes from previous call on issues and vent problem

We serviced a

ge Dryer

Near Webster, NY 14580

Chris

Job Details: 01/22/2024

Hooked up new ge dryer and unit heats well See notes from previous call on issues and vent problem

We serviced a

whirlpool oven

Near Webster, NY 14580

Cristian

Job Details: 01/22/2024

Replace thermo fuse tested unit heating fine now

We serviced a

GE Refrigerator

Near Fairport, NY 14450

Chris

Job Details: 01/22/2024

Replaced evaporator fan motor. No answer when called to give estimate, left voice mail and office said to repair unit

We serviced a

LG Dryer

Near Spencerport, NY 14559

Job Details: 01/22/2024

Wire on motor burnt ,replaced connector ran and tested all and all is running good if problem returns informed customer he will need a new motor.

We serviced a

samsung washer

Near Rochester, NY 14623

Job Details: 01/22/2024

Drain pump clogged and pressure switch tube clogged due to pet hair buildup, cleaned all and all is running good problem will return unless customer does some preventive maintenance.

We serviced a

Ge Dryer

Near Henrietta, NY 14467

Jose D

Job Details: 01/22/2024

The pulley broke off the motor, therefore the dryer would not spin. Replaced the motor pulley, ran and tested, the dryer now spins. Replaced the damaged seal, and used a maintenance kit.

We serviced a

Maytag Dryer

Near Farmington, NY 14425

Derek

Job Details: 01/22/2024

Need front panel. The hinges were fine it was the panel that was bent outwards causing the door to not close properly.

We serviced a

ge dryer

Near Pittsford, NY 14534

Jose R

Job Details: 01/22/2024

We serviced a

Kitchenaid Stove

Near Penfield, NY 14526

Chris

Job Details: 01/19/2024

Was able to adjust the orifice holder and burner top and it is working without issues.

Contact Us Today

About Us