We serviced a
Whirlpool Freezer
Near Fairport, NY 14450
Tina
Job Details:
02/26/2024
Customer already defrosted freezer last night and it was working without issues. Tested temp sensor and heater and both are working without issues. He stated that sometimes it gets stuck in defrost mode. A new board is needed. He is going to call us back if he wants to get this fixed. A estimate has been emailed to him. Part will be in notes
We serviced a
frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details:
02/26/2024
Reset door rails so they close square
If unit jumps off track again needs door rails replaced. Just parts are approx 400.00 plus tax
No farther repair at this time- homeowner not present at time of service was told bill would be emailed
We serviced a
Samsung Oven
Near Rochester, NY 14626
Cristian
Job Details:
02/26/2024
Reattached door back everything is good now .
We serviced a
frigidaire Range
Near Penfield, NY 14526
Cristian
Job Details:
02/26/2024
Customer going to think about the repair because they have other issues .
We serviced a
Electrolux Washer
Near Fairport, NY 14450
Tina
Job Details:
02/23/2024
Customer stated there was a pool of water on the floor a few days ago. I took back off washer and ran it and notice the leak coming from the front so I took apart washer and all the hoses wrote good and leak was coming from outer tub. This washer is 16 years old a customer is going to get a new one.
We serviced a
Maytag Oven
Near Fairport, NY 14450
Tina
Job Details:
02/23/2024
Short in power cord. Need terminal block and 3 prong power cord.
2/23 installed new power cord and spliced the hot wire to the new terminal block. Tested cook top burners along with bake and broil and all are working without issues.
We serviced a
KENMORE WASHER
Near Pittsford, NY 14534
Jose R
Job Details:
02/23/2024
Customer complaint was that the washer was leaking when not even in use when diagnosing unit seen that the 3 and 1 inlet valve was leaking went ahead and replaced valve now unit is operating with in specs also did a vent cleaning on dryer to make sure unit is venting properly which it is complete
We serviced a
Frigidaire Dishwasher
Near Penfield, NY 14526
Chris
Job Details:
02/23/2024
Replaced water level sensor and verified proper operation
We serviced a
frigidaire Washer
Near Irondequoit, NY 14609
Jose R
Job Details:
02/23/2024
Customer complaint was that the unit would not go into a spin mode mode when diagnosing unit noticed that the control board will power off with 7 mins left in the display and just cut off if customer wants to go along with any repair would start off with the control panel
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Tina
Job Details:
02/23/2024
Installed new control assy which was covered under warranty.
We serviced a
LG range
Near East Rochester, NY 14445
Jose D
Job Details:
02/23/2024
The oven knob broke off the control board support. Both will need to be replaced. I replaced the control knob support, ran and tested, the knob is now working properly.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14609
Jose R
Job Details:
02/23/2024
Replaced capacitor now unit is operating with in specs complete
We serviced a
GE Oven
Near Rochester, NY 14616
Cristian
Job Details:
02/23/2024
Replace igniter tested unit heating Normal now .
We serviced a
Ge Washer
Near Macedon, NY 14502
Tina
Job Details:
02/23/2024
Washer needs a clutch assy and mode shifter. Due to the, putting money in a few months ago and it being 7 years old they decided to get a new washer.
We serviced a
Kitchenaid Refrigerator
Near Rochester, NY 14616
Jose R
Job Details:
02/23/2024
Customer water line was leaking could not find manufacturer line went ahead and did a modification with the line unit was still trickling out the filter portion went ahead and put everything back and turned off the water line to home and customer will be exploring there options on a new unit complete
We serviced a
Whirlpool Dryer
Near Rochester, NY 14626
Jose D
Job Details:
02/23/2024
Dryer vent cleaning. Soft air flow coming from the outside vent. The airflow now feels normal after the vent cleaning.
We serviced a
GE Washer
Near Rochester, NY 14616
Jose R
Job Details:
02/23/2024
Customer complaint was that the unit would not complete a cycle and would just shut off when diagnosing unit did not replicate any issue went ahead and educated customer that it could be a miscommunication issue which could be leading towards the board or inverter customer stated she will monitor it and run a load and if issue happens again will be exploring there options on a new One
We serviced a
Kenmore Washer
Near Penfield, NY 14526
Chris
Job Details:
02/23/2024
Cold inlet hose shakes when cold valve is energized
Checked valve and appears to be operating properly- recommend water hammer set if customer wants to try and tame the water down
Kenmore Model 11026852501
No repair at this time
We serviced a
Samsung Dryer
Near Webster, NY 14580
Chris
Job Details:
02/23/2024
Replaced gas valve coils and unit heats well
We serviced a
bosch dishwaser
Near Rochester, NY 14625
Chris
Job Details:
02/23/2024
Replaced faulty water inlet valve with new inlet valve and checks ok
We serviced a
Lg Dishwasher
Near Ontario, NY 14519
Chris
Job Details:
02/23/2024
Apt C
Appears to have an electronic issue
Original parts are NLA and replacement parts kit comes with wiring harness and all
Just parts are 515.00 plus tax
Labor 75-100 plus tax
No repair at this time
Called Misty with approx estimate
We serviced a
Kenmore Dishwasher
Near Pittsford, NY 14534
Jose D
Job Details:
02/23/2024
Water is pooling out from both front corners of the door. The lower wash arm is starting to come apart in the middle, which can result in the wash arm to not work properly. I Would recommend to replaced the wash arm.
We serviced a
Kenmore Dryer
Near Rochester, NY 14623
Cristian
Job Details:
02/23/2024
Replace thermo fuse tested unit working normal now
We serviced a
GE dishwasher
Near Rochester, NY 14618
Cristian
Job Details:
02/23/2024
Display was on lock so was not able to start unit I press and hold unlock and now unit is working normal .
We serviced a
Bosch Dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
02/23/2024
Dishwasher inlet valve is leaking and a new one is being ordered
2/23 installed new inlet water valve and ran dishwasher and it?s working without any issues. No more leaking.
We serviced a
Samsung Oven
Near Rochester, NY 14626
Cristian
Job Details:
02/23/2024
Replace high limit thermostat # tested unit heating normal
We serviced a
amana dryer
Near Webster, NY 14580
Chris
Job Details:
02/23/2024
Unit partially taken apart prior to our arrival - reassembled and found faulty door switch. Txt customer estimate as they left for an appointment , replaced bad part.
Dryer now tests ok
Venting is starting to get restricted recommend replacing
Estimate approx 125-135 plus tax for us to replace
We serviced a
Amana Washer
Near Brockport, NY 14420
JK
Job Details:
02/23/2024
Splutch replaced again due to defective part ran and tested all is running good and quiet.
We serviced a
whirlpool washer
Near Rochester, NY 14617
Cristian
Job Details:
02/23/2024
Did a short vet cleaning and customer decided just to get a new washer.
We serviced a
MAYTAG STOVE
Near Webster, NY 14580
Jose R
Job Details:
02/22/2024
Customer complaint was that they replaced the bulb but could not get the cover to bulb back in went ahead and placed cover back on now unit is operating with in specs
We serviced a
LG Oven
Near Pittsford, NY 14534
Tina
Job Details:
02/22/2024
Tested elements and board and temp sensors and everything test good. Did a test on temp of upper and lower and median is 350. Everything is working.
We serviced a
GE Dishwasher
Near Irondequoit, NY 14617
Jose D
Job Details:
02/22/2024
The dishwasher has a faulty drain pump. The diagnostic tool also showed it needed a software update, and had multiple errors regarding the user interface board.
We serviced a
Whrilpool REfrigerator
Near Fairport, NY 14450
Cristian
Job Details:
02/22/2024
Seal system issue compressor is locked humming sound coming from it .
We serviced a
frigidaire Oven
Near Webster, NY 14580
Jose R
Job Details:
02/22/2024
Customer complaint was that she would smell gas when running oven portion when diagnosing unit notice cx had a stone on the Bottom of the unit causing it not to vent properly went ahead and removed it now u it is operating with in specs no leaks or gas smell complete
We serviced a
SPEED QUEEN WASHER
Near Webster, NY 14580
Chris
Job Details:
02/22/2024
Replaced lid lock assy and verified operation
We serviced a
Kenmore Dryer
Near Honeoye Falls, NY 14472
Cristian
Job Details:
02/22/2024
Replace thermo fuse tested unit working normal now
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14625
Cristian
Job Details:
02/22/2024
Will recommend door switch #
Customer paid in full first service call
We serviced a
Kenmore Dryer
Near Webster, NY 14580
Chris
Job Details:
02/22/2024
Needs timer and valve coil
No repair at this time
We serviced a
GE Oven
Near Rochester, NY 14616
Jose R
Job Details:
02/22/2024
Customer complaint was that oven was not working went ahead and replaced igniter because old one was not providing any amps now unit is working with in specs complete
We serviced a
LG Dishwasher
Near Rochester, NY 14623
JK
Job Details:
02/22/2024
Ran and tested all and can find no leaks, looks as it could be a loading issue with stuff in front of door causing water to go under door into channel then sump, instructed customer on loading.
We serviced a
SAMSUNG WASHER
Near Ontario, NY 14519
Chris
Job Details:
02/22/2024
Needs new rear tub/ bearing assy
Cost exceeds value of machine and part is factory order with no ETA
no repair at this time
We serviced a
frigidaire Microwave
Near Rochester, NY 14620
Jose R
Job Details:
02/22/2024
Customer bottom hinge is not attach causing the door to make a noise when opening and to sag as well when diagnosing unit notice that the hinge was welded on to the frame which is un repairable from a repair perspective to fix customer will have to start exploring there options on a new one
We serviced a
Amana Dryer
Near Rochester, NY 14613
Jose D
Job Details:
02/22/2024
The dryer motor is faulty, with a bad bearing noise, and shuts off after 5 seconds. The motor will need to be replaced to correct the issue. The customer will look into getting a new dryer.
The washer is leaking from the cold water inlet valve connection. The hose has corrosion and a bad rubber seal. The washer will need new water hoses.
We serviced a
Frigidaire Refrigerator
Near Canandaigua, NY 14424
Tina
Job Details:
02/22/2024
Ice box in FF section fan not working and needs the insulation kit which is on back order.
FZ section the ice maker works and does thru diagnostic but because the temp in the FZ is high it won?t work. FZ was at 25? when I got there and only continued to increase. Defrost heater is staying on.
Customer is going to talk to husband and let us know if they want to do repair.
We serviced a
Samsung Refrigerator
Near Canandaigua, NY 14424
Tina
Job Details:
02/22/2024
Ice maker and auger are not working. New ones are needed.
We serviced a
Whirlpool Refrigerator
Near Spencerport, NY 14559
JK
Job Details:
02/22/2024
LED light bad changed all 3 tested and all is lighting and working good.
We serviced a
MAYTAG WASHER
Near Webster, NY 14580
Chris
Job Details:
02/22/2024
Luv u spa
Unit needs door lock and door boot/bellow
However model sticker has been removed and cannot locate correct part numbers
This is a business not a residence
Please call office 585 223-1341
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Chris
Job Details:
02/22/2024
Freezer defrost drain was plugged - removed drain tube and cleared, also defrosted inside freezer section.
We serviced a
Amana dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
02/22/2024
Replace wash motor tested unit working normal now
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14626
JK
Job Details:
02/22/2024
Water tank frozen and causing water to not flow and drip through icemaker
We serviced a
Kenmore Washer
Near Irondequoit, NY 14617
Jose D
Job Details:
02/22/2024
The washer bottom support frame seems bent from the washer not being leveled. Lots of oil splatter throughout underneath the washer. The washer is too old and not worth repairing for the price. The dryer vent is in good shape, but would recommend the customer check again in the summer season.
We serviced a
Magic Chef Stove
Near Rochester, NY 14616
Jose D
Job Details:
02/22/2024
Not able to find the model tag on the stove therefore I'm not able to locate the parts needed.
We serviced a
samsung Dryer
Near Rochester, NY 14618
Cristian
Job Details:
02/22/2024
Did a short run vent clean customer supply coupon .
We serviced a
GE Dishwasher
Near Rochester, NY 14610
Chris
Job Details:
02/21/2024
Replaced water level switch and verified proper operation
Unit tests ok
We serviced a
ge dishwasher
Near Rochester, NY 14617
Jose D
Job Details:
02/21/2024
The spring hook was detached. Fixed the issue, the door no longer makes the spring noise.
We serviced a
GE dishwasher
Near Rochester, NY 14604
JK
Job Details:
02/21/2024
Unit 1203 drain hose kinked was able to temp fix drain hose will need to be replaced.
Unit 1: RPS sensor bad motor bearings bad machine is non servicable.
We serviced a
Samsung refrigerator
Near Rochester, NY 14625
Cristian
Job Details:
02/21/2024
Error code -39 c 40 c icemaker issue
will recommend
Icemaker #
And tray
We serviced a
MAYTAG Washer
Near Rochester, NY 14612
Jose D
Job Details:
02/21/2024
Washer won't go into cycle. The washer gave a lid switch fault error code F5E1..and a lid lock error, F5E2. The washer also gave a F8E3 error, which can sonify a problem with the inlet water valve. Customer will weigh there options out if they want to repair the washer or not.
We serviced a
Whirlpool Refrigerator
Near Farmington, NY 14425
Derek
Job Details:
02/21/2024
The water drain hole was frozen with ice. The freezer was defrosting and the water was leaking past the dampener into the fridge. I also installed a probe on the heater so it should help with the hole freezing up.
We serviced a
MAYTAG DRYER
Near Victor, NY 14564
Derek
Job Details:
02/21/2024
Timer bad
All sensors test good
Ran and tested its heating good.
We serviced a
LG Washer
Near Farmington, NY 14425
Tina
Job Details:
02/21/2024
Washer door isn?t seated right. Took front off washer and hinge is rusted out and can?t be adjusted but parts is also NLA. let customer know he can still use washer without issues.
I also cleaned filter and hoses.
We serviced a
Maytag refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
02/21/2024
Customer stated fridge makes a knocking sound but has not been able to get it on video. I checked compressor and fans and everything is working without issues. There is no ice build u but she stated it seems to be come from the bottom. Fridge is 16 years old. Let customer know if she is able to get it recorded it would help since sound is intermittent and not able to be recreated. Customer knows she has 90 days for this same issues
We serviced a
Unsure Dryer
Near Victor, NY 14564
Derek
Job Details:
02/21/2024
Vent cleaning
We serviced a
frigidaire Dishwasher
Near Webster, NY 14580
Cristian
Job Details:
02/21/2024
Replace display and door switch tested unit working normal
We serviced a
Samsung Dryer
Near Rochester, NY 14612
Jose D
Job Details:
02/21/2024
The motor is getting the correct voltage, but not wanting to turn over. The motor is faulty and will need to be replaced. The customer will look into getting a new dryer.
We serviced a
frigidaire OVEN
Near Irondequoit, NY 14617
Jose R
Job Details:
02/21/2024
Customer complaint was that the unit was not level went ahead adjusted the unit now dishwasher is working with in specs complete
We serviced a
maytag washer
Near Irondequoit, NY 14617
JK
Job Details:
02/21/2024
Gearcase bearings bad and will need new gearcase, splutch kit and belt not cost affective to repair recommend replace.
We serviced a
Samsung Dishwasher
Near Rochester, NY 14613
Cristian
Job Details:
02/21/2024
Dishwasher was on child lock mode causing unit not to start i ran unit for few min drains and wash normal now .
We serviced a
Kenmore Freezer
Near Rochester, NY 14610
JK
Job Details:
02/21/2024
Pie crust fell behind freezer drawer not allowing freezer to close fully removed and door closes and seals good.
We serviced a
Tapen Dryer
Near Webster, NY 14580
Chris
Job Details:
02/21/2024
Unit partially disassembled prior to our arrival by customer.
Replaced listed parts and reassembled and tests ok
We serviced a
lg washer
Near Fairport, NY 14450
Derek
Job Details:
02/21/2024
Wrong door boot installed and the recirculating lines are not hooked up so it sprayers water everywhere.
We serviced a
Smasung Stove
Near Rochester, NY 14626
Jose R
Job Details:
02/21/2024
Customer complaint was that the unit would not work when diagnosing unit notice that it?s not providing proper volts customer will have to deal with an electrician to get issue resolved
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Tina
Job Details:
02/21/2024
Ran washer and it?s draining and spinning without any issues. The drain hose was getting covered by the water in the sink next to it so I let customer know that the issue could be that the water is getting sucked back into the washer.
We serviced a
Frigidaire Dishwasher
Near Rochester, NY 14625
Chris
Job Details:
02/21/2024
Rail stop fell off , reattached and appears ok
If comes off again would recommend at least stops be replaced
We serviced a
GE Dryer
Near Rochester, NY 14604
Cristian
Job Details:
02/21/2024
No error code unit reach to temp took a long time to reach we told customer this normal customer stated this never happened before only recommend part will be board customer will think about it
We serviced a
LG washer
Near Irondequoit, NY 14617
Jose R
Job Details:
02/21/2024
Customer complaint was that unit would not go into a spin mode and when diagnosing unit had to take inner drum out to remove the pen that was stuck in between inner and outer causing unit not to spin properly after removing pen unit is working with in specs complete
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Cristian
Job Details:
02/21/2024
Replace maintenance kit tested unit no squeaking noise
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/21/2024
Replaced right fresh food door and opens and closes properly
We serviced a
Whirlpool refrigerator
Near Hilton, NY 14468
Jose R
Job Details:
02/21/2024
Customer complaint was that the unit would charm as if the e door was open when in a closed position when diagnosing unit could not replicate issue while on site went ahead and did a soft where update and educated customer to monitor it and if issue keeps happening would start off with with the door switches
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/21/2024
Appears water is not going through case
Estimate approx 420 plus tax would be due
On return
No repair at this time
We serviced a
Frigidaire Range
Near Penfield, NY 14526
Chris
Job Details:
02/21/2024
Replaced front right burner control and tests ok
We serviced a
Samsung Washer
Near Penfield, NY 14526
Tina
Job Details:
02/20/2024
Vent cleaning was not needed.
Washer cleaned filter out and checked for clogged hoses.
Washer is running without issues
We serviced a
ge dryer
Near Macedon, NY 14502
Derek
Job Details:
02/20/2024
Cleaned the vent and she should be good.
We serviced a
thermador downdraft
Near Fairport, NY 14450
JK
Job Details:
02/20/2024
Downdraft rails had grease buildup not allowing rails to slide cleaned off regressed ran and tested all and all is moving up and down freely.
Dryer wheels making noise and will need a wheel kit.
We serviced a
samsung dryer
Near Hilton, NY 14468
Jose R
Job Details:
02/20/2024
Customer complaint was that the unit was not heating up when diagnosing unit notice the heating element did not have any continuity and also idler when was broke went ahead and replaced element and idler now unit is operating with in specs
We serviced a
Ge Microwave
Near Macedon, NY 14502
Derek
Job Details:
02/20/2024
Needs a new magnetron WB27X10516 510.00 to repair they?re going to look at possibly going new unti.
We serviced a
Frigidaire Stove
Near Penfield, NY 14526
Tina
Job Details:
02/20/2024
Bake was not working, ignited was only pulling 2.6 amps, the new one was installed and pulled 3.6 and oven heating without issues.
We serviced a
Whirlpool Washer
Near Ontario, NY 14519
Chris
Job Details:
02/20/2024
Noise is from timer not engaging it appears
Recommend timer
Estimate approx 290 plus tax and shipping
No farther repair
We serviced a
Asko Dishwasher
Near Rochester, NY 14618
JK
Job Details:
02/20/2024
Dishwasher case brake leaking and needs to be replaced parts are NLA.
We serviced a
LG Washer
Near Pittsford, NY 14534
Cristian
Job Details:
02/20/2024
Replace drain pump #tested unit draining fine now .
We serviced a
maytag washer
Near Irondequoit, NY 14609
Jose D
Job Details:
02/20/2024
The drive belt for the washer was detatched and broken. I replaced the drive belt, ran and tested, the washer now agitates and spins properly.
We serviced a
whirlpool oven
Near North Chili, NY 14514
JK
Job Details:
02/20/2024
Bake igniter 0ohm reading replaced ran and tested all and all is heating and running good.
We serviced a
GE dISHWASHER
Near Penfield, NY 14526
Cristian
Job Details:
02/20/2024
Replace drain hose tested unit no leaks
We serviced a
ge oven
Near Williamson, NY 14589
Chris
Job Details:
02/20/2024
Replaced bake igniter and unit now heats properly
We serviced a
maytag dryer
Near Webster, NY 14580
Jose D
Job Details:
02/20/2024
The element was damaged, therefore it was arcing and not working properly. The thermal fuse did not pass the continuity test. The belt was damaged. I replaced the element, the thermal fuse, and replaced the belt with the maintenance kit. Advised that the dry vents need to be cleaned, customer stated they would take care of it.
We serviced a
frigidaire refrigerator
Near Rush, NY 14543
Jose R
Job Details:
02/20/2024
Customer has wires that are broke on the door causing the auger and ice maker not to work customer would need a door and they will be getting in contact with manufacturer to try to get it covered
We serviced a
maytag dryer
Near Rochester, NY 14612
Jose D
Job Details:
02/20/2024
The dryer won' go into cycle on site. The drum belt is broken and will need to be replaced. Repaired the issue with the maintenance kit. Replaced old venting.
We serviced a
Kitchenaid Dishwasher
Near Ontario, NY 14519
Chris
Job Details:
02/20/2024
Was able to get unit running , would definitely need new wash pump if problem returns estimate is approximately 365 plus tax due to replace pump
We serviced a
Samsung Dryer
Near Macedon, NY 14502
Derek
Job Details:
02/20/2024
Dryer needs all new drum rollers a new belt, and a new tensioner pulley. It also needs a good cleaning of all the lint and hair.
We serviced a
Lg Stove
Near Webster, NY 14580
Chris
Job Details:
02/20/2024
Replaced bake igniter and unit heats well