We serviced a
whirlpool refrigerator
Near Rochester, NY 14622
Cristian
Job Details: 06/26/2023
Replace jazz board .
We serviced a
kitchen aid refrigerator
Near Webster, NY 14580
Chris
Job Details: 06/23/2023
Reset electronics and checked service mode If problem returns needs electronics Estimate approx 385 plus tax would be due to change electronics
We serviced a
Kitchen aid refrigerator
Near East Rochester, NY 14445
Chris
Job Details: 06/23/2023
Cleared frozen fill tube to ice maker and unit now fills with water Ran harvest and filled twice Need to replace icemaker and dual inlet if unit has more issues
We serviced a
GE washer
Near Pittsford, NY 14534
Tina
Job Details: 06/23/2023
Door gasket is leaking a new one is being ordered 6/23 installed new gasket and no more leaking
We serviced a
Samsung washer
Near Rochester, NY 14610
Cristian
Job Details: 06/23/2023
Will recommend main board inverter and wire harness
We serviced a
LG refrigerator
Near Rochester, NY 14620
Tina
Job Details: 06/23/2023
Compressor is broken, its rattling when you move it. Customer is going to get a new appliance
We serviced a
samsung refrigerator
Near Williamson, NY 14589
Chris
Job Details: 06/23/2023
Cleared ff evap ice/ frost build up. Installed new cover , sensor and drain upgrade
We serviced a
LG Stove
Near Rochester, NY 14612
Jose R
Job Details: 06/23/2023
Replaced control panel overlay and unit is operating with in specs complete
We serviced a
Samsung refrigerator
Near Victor, NY 14564
Cristian
Job Details: 06/23/2023
Customer education this is Normal they have to pull drawers side ways in order to remover drawers . Also removed filter for customer unit is all set .
We serviced a
Samsung dishwasher
Near Fairport, NY 14450
Derek
Job Details: 06/23/2023
Water leak sensor and inlet valve. I replaced the water inlet valve and the sensor and the dishwasher is still showing an ln error and there isn?t a drop of water in it. It. Weds a new computer board which is no longer available.
We serviced a
ge washer
Near Hilton, NY 14468
JK
Job Details: 06/23/2023
Main PCB will need to be replaced.
We serviced a
GE dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 06/23/2023
Water inlet valve not letting water into dishwasher. Replaced the valve and did software update. Finally got it working and running good.
We serviced a
LG refrigerator
Near East Rochester, NY 14445
Derek
Job Details: 06/23/2023
I didn?t hear anything out of the ordinary. I unplugged the fridge a couple of time to shut the compressor off and on to make sure the starter was working. It sounds fine. I checked the evap fan and it was free and clear of ice. The condenser fan has a little noise to it but nothing to cause alarm. I put the part numbers I. The notes in case it happens to make noise again.
We serviced a
kitchenaid oven
Near Rochester, NY 14612
JK
Job Details: 06/23/2023
Hooked gas range ran and tested for leaks all is leak free and running good.
We serviced a
Frigidaire Washer
Near Rochester, NY 14608
Jose R
Job Details: 06/23/2023
Went ahead and replaced door switch and flow switch and unit still not locking the door and not going into a spin mode customer stated that he was going to get in contact with manufacturer or try ordering the board and trying it himself
We serviced a
frigidaire Oven
Near Rochester, NY 14612
Cristian
Job Details: 06/23/2023
Replace igniter tested unit working well now .
We serviced a
Amana Refrigerator
Near Fairport, NY 14450
Chris
Job Details: 06/23/2023
Secured dishwasher as well as possible, would need shim for front feet and solid surface dishwasher mounting bracket if issue returns Installed new defrost drain heater on refrigerator and checks ok
We serviced a
Samsung washer
Near Rochester, NY 14626
Cristian
Job Details: 06/23/2023
06/23/2023 04:15 pm by Cristian Ayala Replace dampers tested unit all set customer will text to confirm its fix
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 06/23/2023
Found ice maker fill tube frozen , replaced inlet valve and manually harvests Customer had trouble shutting water off to icemaker and leaked a little and has a couple drops dripping in basement - unit may have been running dry, there is a chance ice module may be needed if has future issues with automatic ice making Estimate approx 145 plus tax would be due
We serviced a
Amana washer
Near Rochester, NY 14610
Jose R
Job Details: 06/23/2023
Customer unit had a error code for the spin basket not being detected went ahead and replaced the actuator unit operating with in specs
We serviced a
MAYTAG Dryer
Near Hilton, NY 14468
JK
Job Details: 06/23/2023
Gas coils bad and will need to be replaced customer already ordered part from Amazon and husband will repair unit.
We serviced a
GE stove
Near Pittsford, NY 14534
Chris
Job Details: 06/23/2023
Replaced spark module kit and all burners light and stop clicking after ignition
We serviced a
samsung Refrgierator
Near Rochester, NY 14612
Cristian
Job Details: 06/23/2023
Will recommend main board
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Tina
Job Details: 06/23/2023
When I got here and took dryer apart one of the connectors to the moisture sensor was not connected which would cause low heat. Tested all sensors which are good and Reconnected moisture sensor.
We serviced a
samsung refrigerator
Near Rochester, NY 14607
JK
Job Details: 06/23/2023
Replaced evap cover with fan and thermostat ran and tested all and all is cooling g and running good.
We serviced a
Kenmore Stove
Near Fairport, NY 14450
Tina
Job Details: 06/22/2023
Terminal block had melted and power cord. New one being ordered 6/22 installed new terminal block and power cord. Tested bake, broil and burners and everything is working without issues.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details: 06/22/2023
Freezer was in defrost mode when I took evap off, unplugged fridge to restart to check frost pattern and when plugged back in nothing turned on. Checked board and there are 2 burned diodes. New board is needed. Customer will let us know if they want it fixed. Quoted at $673.15
We serviced a
GE Washer
Near Rochester, NY 14616
Jose R
Job Details: 06/22/2023
Customer shocks did not complete the repair customer unit still spitting out of balance code would recommend main and speed sensor but customer stated there going to get a new unit
We serviced a
Whirlpool oven
Near Hilton, NY 14468
JK
Job Details: 06/22/2023
Main control board and UI control board burnt and will need replaced.
We serviced a
Whirlpool Refrgierator
Near Webster, NY 14580
Chris
Job Details: 06/22/2023
Repaired broken / loose connection to evaporator fan Verified cooling and defrost function
We serviced a
Samsung dishwasher
Near Pittsford, NY 14534
Jose R
Job Details: 06/22/2023
Replaced customer flow switch which controls the amount of water that goes into the unit now unit is operating with in specs and not spitting a error code for low water pressure ran a cycle and working with in specs complete
We serviced a
Whirlpool Refrigerator
Near Ontario, NY 14519
Chris
Job Details: 06/22/2023
Needs primary inlet valve with new nut and ferrule as there is currently a ge inlet installed ? Also rear machine cover missing - recommend replacing as unit will run more efficiently and at somepoint an access valve was installed to check/repair sealed system. No repair at this time, unit was pulled out apon arrival, left unit out as we found it Home owner not present to collect trip fee will need to call in payment
We serviced a
Roper refrigerator
Near Rochester, NY 14618
Jose R
Job Details: 06/22/2023
Customers unit was not draining properly customer had drain hole frozen over went ahead and defrosted drain hole confirmed nice water pressure out the back and made sure heating element had continuity and thermistor was good unit operating with in specs complete
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
JK
Job Details: 06/22/2023
Ran dryer after long run gas coils are causing short cycle and not heating changed coils ran and tested all temperatures are within range and all is running good.
We serviced a
whirlpool refrigerator
Near Rochester, NY 14622
Cristian
Job Details: 06/22/2023
Dryer replace maintenance kit # tested unit no noise runs fine now . Filter #5231EL1003B Fridge will need jazz board # replace jazz board all done
We serviced a
Whirlpool Refrgierator
Near Penfield, NY 14526
Chris
Job Details: 06/22/2023
Plastic fell on defrost drain opening Easily accessible, removed and tests ok
We serviced a
samsung refrigerator
Near Farmington, NY 14425
Jose R
Job Details: 06/22/2023
Replaced evap temp and drain kit and extended defrost cycle and unit operating with in specs also turn ice maker function off because no water was hooked up complete
We serviced a
frigidaire oven
Near Rochester, NY 14615
Cristian
Job Details: 06/22/2023
Replace igniter #tested unit works fine now
We serviced a
Samsung Garbage disposal
Near Pittsford, NY 14534
Chris
Job Details: 06/22/2023
Had debris in grind chamber , removed and tests ok
We serviced a
Whirlpool refrigerator
Near Farmington, NY 14425
Tina
Job Details: 06/22/2023
When I arrived I checked fresh food section for temp and it was 49? and the freezer was at 17? and the fan was making a loud sound like it was hitting ice. When I took freezer apart the top of the evap was covered in ice and the bottom had nothing in it. I defrost the freezer and put the door back on and gave it about 25min to check for a frost pattern and there was only a little frost on the top left side and nothing else. The fridge has a restriction in it and the customers will be getting a new one.
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 06/22/2023
Customer complaint about a ticking noise and also no cooling in fridge cooling come from freezer nothing is wrong with freezer full frost and Evap fan is working well but ticking is coming from defrost timer replace defrost timer wait 24 for correct cooling inside fridge .
We serviced a
Kitchen aid oven
Near Rochester, NY 14625
Chris
Job Details: 06/22/2023
Lower bake igniter failed , replaced under warranty and amp draw is 3.29 amps Since there has been multiple lower oven bake igniter issues would recommend oven gas valve and burner if happens again in near future , even though all checks ok on todays visit M# kgrs505xss03
We serviced a
Speed queen Washer
Near Webster, NY 14580
Chris
Job Details: 06/22/2023
Replaced pump and belt pulley kit, unit spins much better
We serviced a
whirlpool oven
Near Rochester, NY 14612
Cristian
Job Details: 06/22/2023
Unit is brand new Customer called because first try they said it was a chemical smell this is normal for a brand new unit to smell it will fade away .
We serviced a
GE Microwave
Near Penfield, NY 14526
Chris
Job Details: 06/22/2023
Replaced door interlock kit and handle Tests ok
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Chris
Job Details: 06/22/2023
Customer had electrical issues and key pad is shorted / bad and unit was partially disassembled apon arrival Estimate approx 318 plus tax and trip charge Unable to guarantee other parts are all good untill console is replaced and able to get into diag mode. No repair at this time
We serviced a
maytag wa
Near Rochester, NY 14612
Cristian
Job Details: 06/22/2023
Replace actuator #tested unit works fine now ..
We serviced a
LG refrigerator
Near Rochester, NY 14617
JK
Job Details: 06/22/2023
Replaced evap fan ran and tested all and all is coming on and blowing good frost patter is starting to appear instructed customer to allow 12-24 hours to restock refrigerator and to monitor temperatures.
We serviced a
samsung Refrgierator
Near Rochester, NY 14610
Cristian
Job Details: 06/22/2023
Customer will not fix will need multiple parts
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Tanner
Job Details: 06/21/2023
Complaint of warm temps. Measured 15 degrees in FZ and 40 in FF. Unit located in garage. Evap fan runs sporadically. Ice build up in Evap cover consistent with bad Evap fan. Replaced Evap fan. Defrosted chute between FZ and FF. Customer advised this unit is not a garage ready unit and will not always run correctly in outside temps. Ambient temp at time of service call is 52 degrees outside. Fan not running on return visit. Replaced ACU. Tested unit and unit tested good.
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Chris
Job Details: 06/21/2023
Installed repair/maintenance kit and unit tests ok
We serviced a
samsung Dryer
Near Webster, NY 14580
Tina
Job Details: 06/21/2023
F4E4 error, checked board and there is a voltage issues followed steps and need new board. New board didn?t work. It?s a combo of board and motor. Customer is getting new appliance
We serviced a
Bosch Dishwasher
Near East Rochester, NY 14445
Chris
Job Details: 06/21/2023
6/21/23 found button pads not in correct locations and ui/dispenser wiring not in correct order Corrected above issues and would not start still-had to replace main power module as well Ran couple cycles and settings was unable to get unit to fail appears ok . May not be able to repair farther if unit fails again as it was not taken apart correct and may have damaged other components 6/19/23 Customer has e15 error I replaced the water inlet as it was leaking. The unit wouldn?t turn on the customer had the front panel off and the wires weren?t all connected. I put the wires back on and the dishwasher worked for about 10 min and shut off. The screen was blank and wouldn?t power up. I tested the junction box and the power cord I had voltage to the board. I also had power to the power button so I replaced the ui. I replaced the ui and it ran for about 5 min and shut off again and wouldn?t turn back on. I replaced the main board and it still won?t power up the dishwasher. I removed the ui and board and put the old ones back in. I?m
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 06/21/2023
Has sealed system issue no repair
We serviced a
Whirlpool Dryer
Near Rochester, NY 14610
Tanner
Job Details: 06/21/2023
Installed dryer timer. Tested timer throughout all positions and no debt spots. Timer motor cycling, timer advancing in timed dry. Unit tested good.
We serviced a
Bosch dishwasher
Near Rochester, NY 14618
Jose R
Job Details: 06/21/2023
Customer had a bad water valve causing the unit to leak on to the floor when not even in use went ahead and replaced valve unit operating with in specs complete
We serviced a
Frigidaire Washer
Near Rochester, NY 14607
Cristian
Job Details: 06/21/2023
Customer will need to replace transmission and belt along with pulley. Dryer vent will need to be cleaned from property management company. 6-21-23: Replaced gearcase ran and tested all and all is leak free and running good and quite.
We serviced a
Frigidaire Washer
Near Rochester, NY 14626
JK
Job Details: 06/21/2023
Customer will need to replace transmission and belt along with pulley. Dryer vent will need to be cleaned from property management company. 6-21-23: Replaced gearcase ran and tested all and all is leak free and running good and quite.
We serviced a
Frigidaire Stove
Near Fairport, NY 14450
Tina
Job Details: 06/21/2023
On light was one back left infinite switch was. And so a new one was installed and light went off. All burners work without issues
We serviced a
Samsung dishwasher
Near East Rochester, NY 14445
Chris
Job Details: 06/21/2023
Appears control panel is faulty but part is NLA and we are unable to repair
We serviced a
Kenmore washer
Near Victor, NY 14564
Cristian
Job Details: 06/21/2023
Replace drain pump tested unit no leaks and drains fine .
We serviced a
LG dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 06/21/2023
06/21/2023 02:17 pm by Cristian Ayala Ran unit multiple time didn?t see no leaks customer will keep a eye open on the unit to see where leak can be coming from .
We serviced a
MAYTAG Dryer
Near Webster, NY 14580
Chris
Job Details: 06/21/2023
Belt came off pulley from drum being manually rotated the wrong direction
We serviced a
kenmore washer
Near North Chili, NY 14514
JK
Job Details: 06/21/2023
Talk to Daren in office and they are going to replace unit due to cost of repair versus replacement.
We serviced a
Amana refrigerator
Near Fairport, NY 14450
Tanner
Job Details: 06/21/2023
Complaint of no cool. On arrival both compartments emptied and doors open. Unable to obtain good temps. Customer states 60 degrees in FF when they turned unit off. Measured 39 ohms resistance through defrost element. Measured continuity through defrost bi metal. Ice present on evaporator. Confirmed Evap fan runs. Confirmed defrost mode is set to timer and not adaptive. Measured 3.5 amps when requesting defrost in service mode. Unit has capacity to defrost but ACU is not regulating. Jazz board covered under 1 year part warranty. Defrosted Evap. Installed and programmed new ACU. Set defrost fro, adaptive to timed. Customer advised 24 hours before unit reaches operating temperature.
We serviced a
GE oven
Near Fairport, NY 14450
Tina
Job Details: 06/21/2023
Bake element is not working, not receiving voltage needed from board. Board is NLA. Customer is going to get new appliance.
We serviced a
GE refrigerator
Near Webster, NY 14580
JK
Job Details: 06/21/2023
Water line had 4 pin holes in it not repairable, changed water line to all new copper ran and tested all and all is leak free and running good.
We serviced a
GE dishwasher
Near Rochester, NY 14623
Tina
Job Details: 06/21/2023
Installed new UI board and Main control board. Dishwasher running without issues.
We serviced a
samsung Refrgierator
Near Rochester, NY 14607
JK
Job Details: 06/21/2023
F/F evap fan burnt out and temperature sensor is out of range all will need to be replaced. Evap fan not running and causing warm temperature alarm to go off.
We serviced a
Kenmore Dishwasher
Near Fairport, NY 14450
Tanner
Job Details: 06/20/2023
Complaint of unit leaking. Found 2 leaks. Main leak through diverted on bottom of unit. Unit also leaking through moisture vent at top of door. Customer researching all options. Will call if opt for repair.
We serviced a
N/A dishwasher
Near Rochester, NY 14604
JK
Job Details: 06/20/2023
Ran dishwasher through service mode and tested all components Rinse aid was turned all the way up and over foaming.
We serviced a
kenmore Washer
Near Fairport, NY 14450
Jose R
Job Details: 06/20/2023
Customer unit would not go into a drain mode or spin went ahead and replaced pump assembly unit operating with in specs complete
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Tina
Job Details: 06/20/2023
Dishwasher was not draining and they could smell something like it was burning, tested dishwasher and drain pump was not working and was getting super hot and smelled like burning. New pump was installed and working without issues.
We serviced a
GE Microwave
Near Webster, NY 14580
Chris
Job Details: 06/20/2023
Needs control appears cook relay is stuck closed Estimate approx 340 plus tax due No repair at this time
We serviced a
Whirlpool Dryer
Near Honeoye Falls, NY 14472
Derek
Job Details: 06/20/2023
The 4 prong cam on the timer hits the arm to stop the dryer. The arm isn?t retracting backwards to reset the dryer for the next use. This is the dryer between the 2 washers. This unit is going to need a new timer as well. ( we replaced the timer on the far right closest to the wall our last trip. )6/20/23 replaced the timer and tested it is working great now I tried it about 6 times no issues with the dryer coming on.
We serviced a
bosch dishwasher
Near Pittsford, NY 14534
Tanner
Job Details: 06/20/2023
Complaint of E15 error. Inspected under unit and mice droppings and urine present under unit setting off water sensor. Soaked with towel. Ran unit for several minutes and no active leak from dishwasher. Customer to seal up spacing going into cabinet.
We serviced a
Amana washer
Near Palmyra, NY 14522
Tina
Job Details: 06/20/2023
Washer makes sounds when agitating and spinning. Bearings are going bad so she would need a new gear case. When I took agitator off it was completely filled with mold. Customer is going to be getting a new appliance.
We serviced a
bosch Refrgierator
Near Fairport, NY 14450
JK
Job Details: 06/20/2023
Refrigerator will need two boards and inverter not cost affective due to age to repair.
We serviced a
Whirlpool dryer
Near Rochester, NY 14618
Tanner
Job Details: 06/20/2023
Complaint of log dry times. Heat working on arrival and continued to work during duration of service call. Inspected vent terminator and the critter screen was clogged with lint. Poor airflow causing long dry times. Customer to continue to monitor,
We serviced a
MAYTAG washer
Near Ontario, NY 14519
Chris
Job Details: 06/20/2023
Needs drive shaft and hub No repair at this time Need receipt mailed with letter head
We serviced a
maytag washer
Near Rochester, NY 14612
Cristian
Job Details: 06/20/2023
Washer customer getting new unit and stove replace igniter
We serviced a
Kenmore washer
Near Rochester, NY 14625
Cristian
Job Details: 06/20/2023
Replace door switch # tested unit everything is working well
We serviced a
Whirlpool Refrigerator
Near Penfield, NY 14526
JK
Job Details: 06/20/2023
Ran refrigerator through all diagnostic cycles and all is checking good put defrost on mode on basic to corrcet any ice buildup.
We serviced a
kenmore dishwasher
Near Fairport, NY 14450
Chris
Job Details: 06/20/2023
Replaced inlet valve, observed no leaks and left old part with customer
We serviced a
samsung Refrgierator
Near Webster, NY 14580
Jose R
Job Details: 06/20/2023
Customers unit would build up water under the deli drawer went ahead and replaced drain kit unit operating with in specs complete
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Tanner
Job Details: 06/20/2023
Guides on ice door not in line causing ice door to not shut properly. Likely due to installation of prior repair. Reinstalled. Tested unit and unit tested good.
We serviced a
Samsung washer
Near Rochester, NY 14626
Cristian
Job Details: 06/20/2023
Replace drain pump #tested unit is draining fine now
We serviced a
Kenmore washer
Near Pittsford, NY 14534
Jose R
Job Details: 06/20/2023
Customer unit would not drain went ahead and replaced drain pump unit operated with in specs complete
We serviced a
GE dishwasher
Near Victor, NY 14564
JK
Job Details: 06/20/2023
Software update needed to correct motor pulsating problems, installed and ran and tested all is operating normal.
We serviced a
Samsung Dryer
Near Rochester, NY 14618
Jose R
Job Details: 06/20/2023
Went ahead and replaced heating element and thermostat unit in power cycling fine venting right and working with in specs complete
We serviced a
Whirlpool refrigerator
Near Williamson, NY 14589
Chris
Job Details: 06/20/2023
Resivoir frozen and split , bypassed resivoir and water and ice are working Estimate to replace resivoir and air tower to stop freezing approx 390-400 plus tax and shipping due , parts may be on back order as well No repair at this time
We serviced a
Whirlpool Dryer
Near East Rochester, NY 14445
Tanner
Job Details: 06/20/2023
Dryer bearings
We serviced a
Whirlpool Dryer
Near East Rochester, NY 14445
Tanner
Job Details: 06/20/2023
Tanners cold control
We serviced a
LG washer
Near Rochester, NY 14618
Cristian
Job Details: 06/20/2023
Re attached door gasket ring and explain to customer takes time for the seal to get flushed to the door .
We serviced a
lg Oven
Near Macedon, NY 14502
Chris
Job Details: 06/20/2023
Replaced touch control pcb and unit tests ok
We serviced a
MAYTAG washer
Near Rochester, NY 14607
Cristian
Job Details: 06/20/2023
If customer calls back will recommend replacing belts #so far nothing is wrong with unit
We serviced a
LG refrigerator
Near Rochester, NY 14617
JK
Job Details: 06/20/2023
Evap fan bad and will need to be replaced.
We serviced a
Whirlpool dryer
Near Rochester, NY 14618
Tina
Job Details: 06/20/2023
Dryer was running but not heating up, tested all components and TCO was bad, installed in ones and installed a maintenance kit. Dryer is heating and running without issues
We serviced a
Kitchen aid refrigerator
Near East Rochester, NY 14445
Derek
Job Details: 06/20/2023
I replaced the water inlet valve I was getting no water to the ice maker and couldn?t hear the relay turning on. I couldn?t get the ice make to do anything I couldn?t get the moter to even work. I installed a new ice maker as well.
We serviced a
Kenmore dishwasher
Near East Rochester, NY 14445
Derek
Job Details: 06/20/2023
Going to replace the actuator and the seal. It?s dripping water down the shaft of the actuator. I replaced the actuator and the seal again just to be in the safe side. Ran and tested I didn?t see a leak this time.