We serviced a
GE microwave
Near Victor, NY 14564
Cristian
Job Details: 02/10/2023
Replace fuse
We serviced a
na washer
Near Victor, NY 14564
Cristian
Job Details: 02/10/2023
Replace drain hoes
We serviced a
kenmore dryer
Near Pittsford, NY 14534
Derek
Job Details: 02/10/2023
All the sensors test good and the heater element. The board can?t be tested because it?s all in silicone. It acts like the over load protector in the motor is bad. Replaced the ice maker in the Samsung fridge and the computer board. Installed a new motor on the dryer but the dryer won?t turn in now here is only 120volts to the outlet.
We serviced a
Frigidaire Stove
Near Rochester, NY 14623
Cristian
Job Details: 02/10/2023
Replace regular
We serviced a
Samsung Washer
Near Hilton, NY 14468
JK
Job Details: 02/10/2023
Machine had a catastrophic electrical failure due to bad ACU replacement part and will need the following parts. ACU: W11322884 Harness Upper: W11316057 Harness Lower: W11314680 Harness NTC: W11316058 Inlet Hot: W11316255 Inlet Cold: W11316256 RFI Filter: W11316771 Stator motor: W11354542 Heater assembly: W11314664
We serviced a
LG washer
Near Canandaigua, NY 14424
Derek
Job Details: 02/10/2023
Power button is not working all the time. Needs a new user interface and pcb board it is all in one piece which make it so expensive. Tracy is going to discuss it with her husband.
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 02/10/2023
Has bad liner / insulation unable to repair
We serviced a
Electrolux Dryer
Near Ontario, NY 14519
Chris
Job Details: 02/10/2023
Reset control and unit started working Has a UI comm error e91 but part is NLA Will be unable to repair if problem returns
We serviced a
samsung Refrigerator
Near Rochester, NY 14612
JK
Job Details: 02/09/2023
Refrigerator has a sealed system issue only half the evaporator has frost and rest is fully warm, recommend to replace unit.
We serviced a
GE Dryer
Near Penfield, NY 14526
Cristian
Job Details: 02/09/2023
Replace motor and belt
We serviced a
broan Range hood
Near Irondequoit, NY 14617
JK
Job Details: 02/09/2023
Swapped hood vents ran and tested all is working good.
We serviced a
Samsung Dryer
Near Hilton, NY 14468
Jose R
Job Details: 02/09/2023
Customer unit will not run went ahead and replaced thermostat and thermistor unit working with in specs complete
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Cristian
Job Details: 02/09/2023
Replace Bearing kit and cleaned out dryer
We serviced a
Samsung Washer
Near Farmington, NY 14425
Jose R
Job Details: 02/09/2023
Customer has a bad inner and outer drum causing the unit not to go into a spin mode customer will explore options on getting a new one complete
We serviced a
frigidaire Dryer
Near Webster, NY 14580
Chris
Job Details: 02/09/2023
Replaced element under warranty Cleaned very restricted filter screen If problem persists only idea is a possible intermittent stuck relay on board
We serviced a
Samsung Microwave
Near Hilton, NY 14468
Jose R
Job Details: 02/09/2023
Customer has a bad magnetron and htc customer will explore options on getting a new one or trying to get it covered by Samsung
We serviced a
frigidaire dishwasher
Near Williamson, NY 14589
Chris
Job Details: 02/09/2023
Needs drain hoses as they are cracked also recommend water level sensor for over fill error 5304519304 hose 5304519245 flow meter case 5304525488 hose 5304523308 Clamps x2
We serviced a
samsung range
Near Rochester, NY 14617
Cristian
Job Details: 02/09/2023
Replace igniter
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 02/09/2023
Set oven to 350 let unit cycle several times and got an average temp of 346* after 45 minutes Bake and Broil elements are working Possible intermittent temp control issue To replace temp control is approx 375 plus tax would be due if customer still has temp issues
We serviced a
frigidaire dryer
Near Rochester, NY 14624
Cristian
Job Details: 02/09/2023
Did see spark from the outlet box will recommend get a electrician to check outlet first
We serviced a
Samsung Refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 02/09/2023
Customer has a seal system problem unit not getting a full frost pattern and fan not spinning will get in contact with Samsung to get issue resolved complete
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14617
JK
Job Details: 02/09/2023
Installed washer hub and ran and tested all is working good.
We serviced a
whirlpool dryer
Near Webster, NY 14580
Chris
Job Details: 02/09/2023
Replaced idler assembly
We serviced a
N/A refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 02/09/2023
Replaced evap fan and air restrictor kit Normal for temps to fluctuate as long as average temp is in the food safe zone
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14623
JK
Job Details: 02/09/2023
Refrigerator had thermal fuse wire in a screw and broke wire and burnt out heating element wire thermal and Main PCB. all will need to be replaced.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14604
JK
Job Details: 02/09/2023
Icemaker line frozen was able to get freed and dispensing water to icemaker, user interface will need to be replaced to correct led issues
We serviced a
kenmore refrigerator
Near Fairport, NY 14450
Chris
Job Details: 02/08/2023
All diag tests pass, can try icemaker kit but unable to repair farther if problem persists Replaced ice maker kit and all tests pass, customer will have to monitor Also recommend keeping items from blocking the air vent area in top left section of refrigerator
We serviced a
Whirlpool Dryer
Near Greece, NY 14612
Cristian
Job Details: 02/08/2023
Cleaned out vent and replace thermal fuse
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14626
JK
Job Details: 02/08/2023
Ran dishwasher through numerous cycles dishwasher is filling, washing and draining as normal.
We serviced a
GE washer
Near Penfield, NY 14580
Chris
Job Details: 02/08/2023
Had couple water level errors, cleared codes and passes all test in service mode If problem returns recommending control and lock update be done Approx 370 plus tax would be due and part is on backorder
We serviced a
Kenmore washer
Near Macedon, NY 14502
Derek
Job Details: 02/08/2023
Replaced the clutch and the gear box. It wasn?t spinning the water out and was very noisy. Ran and tested and it?s workin well.
We serviced a
MAYTAG Dryer
Near Penfield, NY 14526
Cristian
Job Details: 02/08/2023
Replace idler kit
We serviced a
maytag dryer
Near Rochester, NY 14625
Chris
Job Details: 02/08/2023
Replaced idler assembly and cleaned lint from cabinet -checks ok
We serviced a
ge dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 02/08/2023
We serviced a
Samsung Refrigerator
Near East Rochester, NY 14445
Chris
Job Details: 02/08/2023
Model rf28r7201sr/aa-01 Serial 0b2c43bnb03485l Icemaker is faulty will not Harvest also fan is noisy needs to be replaced as well DA97-15217D Ice maker DA97-12540G Ice fan assy
We serviced a
lg range
Near Pittsford, NY 14534
Jose R
Job Details: 02/08/2023
Customer wire harness was burnt off coming from board would need to splice wire and replace board customer will explore her options on getting repair done or getting a new one
We serviced a
Whirlpool dishwasher
Near Penfield, NY 14526
Derek
Job Details: 02/08/2023
Dishwasher quit in the middle of a cycle. There was no power to the user interface. I pulled the cover off to check to see if there was power to the dishwasher. That?s when I found that the main power wire was melted and had a bare spot that was grounding out to the inside of the cover. I cut back and repaired the wires. I installed new wire nuts. Ran and tested the dishwasher and it is workin great. Also note it?s a condo and the unit next door lost power the same morning the dishwasher stopped. Possible a power sired in the building?
We serviced a
Whirlpool dryer
Near Williamson, NY 14589
Chris
Job Details: 02/08/2023
Replaced control and dryer runs properly
We serviced a
Whirlpool dishwasher
Near Churchville, NY 14428
JK
Job Details: 02/08/2023
Uninstaller old dishwasher and installed old used dishwasher ran and tested for leaks all is leak free and running good.
We serviced a
frigidaire range
Near Honeoye Falls, NY 14472
Jose R
Job Details: 02/08/2023
Customer main board is burnt out causing the unit to over heat would need board and touch pad parts are not available to order customer will have to explore options on getting new unit
We serviced a
frigidaire washer
Near Fairport, NY 14450
Derek
Job Details: 02/08/2023
I adjusted the level of the washer. It is perfect now. I cleaned the dryer vent it?s a very short run. I ran the washer and spun it out with a couple of articles of clothing . It did t shake abnormally. All the springs underneath are intact and don?t look worn at all.
We serviced a
samsung dryer
Near Webster, NY 14580
Cristian
Job Details: 02/08/2023
Replace idler kit
We serviced a
electrolux washer
Near Pittsford, NY 14534
Derek
Job Details: 02/08/2023
I pulled the whole front of the washer apart because there wasn?t enough room to get to the back. I removed the hose for the tub and cleaned out the filter. There were two pads from a bra that were trapped in the filter causing the unti to not drain.
We serviced a
Samsung Dryer
Near West Henrietta, NY 14586
JK
Job Details: 02/08/2023
Dryer thermal fuse blown changed high limit and thermal vacuumed all and all is heating and running good.
We serviced a
GE Microwave
Near Pittsford, NY 14534
Chris
Job Details: 02/07/2023
Replaced magnetron and tests ok
We serviced a
maytag oven
Near Webster, NY 14580
Chris
Job Details: 02/07/2023
Cooktop is on same circuit as tripped counter top gfi - reset gfi and cooktop lights properly unable to find cause of gfi tripping my be unrelated to cooktop Calibrated wall oven +10-15* if temp continues to go off would need new temp control
We serviced a
whirlpool Dryer
Near Rochester, NY 14624
Jose R
Job Details: 02/07/2023
Unit would not go into a spin mode went ahead and replaced belt unit working with in spec complete
We serviced a
kitchen aid dishwasher
Near Rochester, NY 14607
Chris
Job Details: 02/07/2023
Drip tray had water in it , did find stainless fill connection slightly loose and damp may have been cause of drip / leak Unable to locate any other leaks, customer to monitor
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Cristian
Job Details: 02/07/2023
02/07/2023 12:36 pm by Cristian Ayala Paper clip was stuck underneath the pull-stator causing the noise unit is working fine now
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14622
JK
Job Details: 02/07/2023
Refrigerator is all quite and can not replicate the issue, call if needed.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14623
Cristian
Job Details: 02/07/2023
Replace ice-maker no leaks wait 24 hours before unit starts to make ice
We serviced a
whirlpool Refrigerator
Near Pittsford, NY 14534
Tanner
Job Details: 02/07/2023
Replaced inlet assembly. Adapter kit not needed for this unit. Defrosted ice in FZ. Tested IM and unit tested good. Tested water dispenser and unit tested good.
We serviced a
Samsung dishwasher
Near Irondequoit, NY 14617
Jose R
Job Details: 02/07/2023
Replaced water valve no leaks and unit working with in specs complete
We serviced a
Whirlpool Microwave
Near Irondequoit, NY 14609
JK
Job Details: 02/07/2023
Will need a new door switch,UI control main PCB and noise filter to correct the problem recommend replacing machine.
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Jose R
Job Details: 02/07/2023
Replaced door hinge complete
We serviced a
LG range
Near Rochester, NY 14610
Chris
Job Details: 02/07/2023
Noise was from fridge vibration Cook top ok
We serviced a
frigidaire dishwasher
Near Canandaigua, NY 14424
Derek
Job Details: 02/07/2023
New garbage disposal had the plug it it still. There wasn?t a good loop in the drain hose so I zip tied it higher on the sink. I cleaned the filters and mesh screen. The motor has a little vibration probably from the grease hats been run through the dishwasher.
We serviced a
LG Washer
Near Rochester, NY 14617
Cristian
Job Details: 02/07/2023
Didn?t see no leaks from the washer
We serviced a
maytag washer
Near Pittsford, NY 14534
Tanner
Job Details: 02/07/2023
Complaint of noise and poor wash. Following stored errors F0E5 off balance load F0E2 over suds Ran auto diagnostic cycle. Unit does not agitate or spin properly. Noise heard during both. Inspected under carriage. No signs of shaved plastic or belt. Hand spin basket and lower drive train appears good. Removed agitator. Found stripped drive hub. Inspected splines and splines are good. Ran agitate without agitator and noise still heard. Ran agitate with belt off and noise is from motor. Motor drive pulley slipping causing additional noise. Needs new motor and drive hub. Motor has 10 year warranty from Maytag. Customer advised to contact Maytag for motor and repair can be completed.
We serviced a
Whirlpool dryer
Near Penfield, NY 14526
Tanner
Job Details: 02/07/2023
Complaint of no air flow. Opened unit and blower wheel belt and bolt are off. Installed bolt with lock tight, replaced blower wheel belt. Drive belt. Repair kit. Tested unit and unit tested good.
We serviced a
Whirlpool dryer
Near Rochester, NY 14618
Chris
Job Details: 02/07/2023
Replaced maintenance kit and unit appears ok
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 02/07/2023
Reattach kick plate done
We serviced a
maytag washer
Near Irondequoit, NY 14609
JK
Job Details: 02/07/2023
Washer hub stripped out and needing replaced, replaced ran through calibration mode and then test mode all is spinning and agitating good.
We serviced a
Whirlpool dishwasher
Near Canandaigua, NY 14424
Derek
Job Details: 02/07/2023
Needs new motor. Replaced the sump motor assy and tested the dishwasher it runs good and no leaks.
We serviced a
ge dryer
Near Pittsford, NY 14534
Jose R
Job Details: 02/07/2023
Customer unit would not go into a spin mode customer had a broken belt went ahead and replaced belt unit working with in specs complete
We serviced a
kitchen aid dishwasher
Near Fairport, NY 14450
Derek
Job Details: 02/07/2023
Needs a new motor
We serviced a
frigidaire range
Near Rochester, NY 14623
Cristian
Job Details: 02/07/2023
Issue with door corrected, customer also had questions regarding cleaning inside glass. Told customer this would need to be handled outside of warranty.
We serviced a
whirlpool dryer
Near Penfield, NY 14526
Tanner
Job Details: 02/07/2023
Complaint of intermittent no heat. Occurs when running consecutive loads of laundry. Ran unit and inspected through burner inspection hole. Igniter glows and gas opens. Igniter and thermal monitors testing good. Coils failing under load. Replaced gas coils. Tested unit and unit tested good.
We serviced a
kenmore range
Near East Rochester, NY 14445
Cristian
Job Details: 02/07/2023
Replace igniter with updated Electrolux part
We serviced a
MAYTAG Dryer
Near Rochester, NY 14610
Chris
Job Details: 02/07/2023
Replaced rear drum support rollers only at customer request and sounds ok
We serviced a
GE Stove
Near Rochester, NY 14607
JK
Job Details: 02/07/2023
Stove top r/s burners not lighting due to no spark will need spark harness and spark module. 02-07-23:Replaced spark Module and spark rail ran and tested all is working good parts are for new lite pattern explained to customer.
We serviced a
Frigidaire Dryer
Near Webster, NY 14580
Chris
Job Details: 02/06/2023
Replaced element assembly and unit heats Does appear to be short cycling recommend vent wizard check vent ( roof top) exit
We serviced a
GE Stove
Near Fairport, NY 14450
Jose R
Job Details: 02/06/2023
Customer unit working with in specs went ahead and calibrated the unit 20 degrees because customer complaint was a under cooking situation
We serviced a
samsung dryer
Near Rochester, NY 14616
Jose R
Job Details: 02/06/2023
Customer has a bad idler causing unit to squeak went ahead and replaced idler unit running with in specs complete
We serviced a
MAYTAG washer
Near Webster, NY 14580
Tanner
Job Details: 02/06/2023
Complaint of unit squeaking. Stacked units. Ran spin cycle. Electrical hum is heard. Noise is not belt slip. Noise is electrical from motor. At end of test unable to open door. Lid is locked even though control indicates otherwise. Placed unit in diagnostic. Even when requesting test door will not unlock. Several door lock errors stored. Opened door after requesting enough cancelled cycles. Motor is No longer available. Most parts NLA for this unit. Cannot be repaired. Customer advised safe to use as long as noise can be tolerated.
We serviced a
Kenmore washer
Near Rochester, NY 14625
Derek
Job Details: 02/06/2023
Replaced the door switch and it?s working.
We serviced a
GE washer
Near Rochester, NY 14604
JK
Job Details: 02/06/2023
We serviced a
GE Oven
Near Fairport, NY 14450
Derek
Job Details: 02/06/2023
I found the circuit breaker was tripped. I turned the breaker back on and tested the oven functions. All is working ok.
We serviced a
Whirlpool refrigerator
Near Ontario, NY 14519
Chris
Job Details: 02/06/2023
Installed compressor start device assembly and checks ok
We serviced a
Samsung refrigerator
Near Henrietta, NY 14467
Jose R
Job Details: 02/06/2023
Went ahead and replaced ice maker kit and cover for ice maker. unit filled with water no leaks unit working with in specs complete
We serviced a
Frigidaire Dryer/washer
Near Webster, NY 14580
Chris
Job Details: 02/06/2023
Needs control, no power to door lock mechanism is service mode Also will need door lock as it was locked shut with clothes inside and forced open Estimate approximately 280 for parts and 90 labor due plus tax /shipping No repair at this time LL to call if ordered, gave estimate over phone and received credit card info
We serviced a
GE dishwasher
Near Fairport, NY 14450
Derek
Job Details: 02/06/2023
UI wasn?t lighting up. I unplugged the ui from the board and it didn?t reset. I plugged in the service tool and reset the dishwasher and got it to work. I download the update for the dishwasher and tested the unit it turns on runs and is working great.
We serviced a
Kenmore washer
Near Penfield, NY 14526
Derek
Job Details: 02/06/2023
Washer is toast bearing is toast, spider gear, acts like it?s broken
We serviced a
Kenmore Dryer
Near Rochester, NY 14618
Cristian
Job Details: 02/06/2023
Explain customer about after 50 with 10 min reminding is air dry but heater and sensors are good unit is working fine
We serviced a
Frigidaire refrigerator
Near Victor, NY 14564
Cristian
Job Details: 02/06/2023
Will need to drop of parts at customer house when arrival
We serviced a
maytag dryer
Near Pittsford, NY 14534
Tanner
Job Details: 02/06/2023
Complaint of no heat. Ran unit high heat timed dry and no glow from igniter. Tested timer and timer tested good, measured heat circuit from timer and heat circuit testing open. Removed rear panel and tested thermal fuse. Fused tested bad. Hit limit and TCO tested good. Installed new fuse. Igniter glows and flame cone is proper. Thermostat opens at 180 degrees and closes at 110 degrees, proper readings. Vent tested good. Unit tested good.
We serviced a
GE Dishwasher
Near Hilton, NY 14468
JK
Job Details: 02/06/2023
Glass stuck In drain pump cleared ran service mode and all is draining and running good
We serviced a
GE refrigerator
Near Pittsford, NY 14534
JK
Job Details: 02/06/2023
Condensor fan bad and will need to be replaced. 02-06-23: Replaced condenser fan ran and tested all is operating as normal.
We serviced a
GE dishwasher
Near Farmington, NY 14425
Derek
Job Details: 02/06/2023
Weds a new ui it?s not responding. Customer is goin to look at new dishwashers this one is older.
We serviced a
Kenmore Washer
Near Rochester, NY 14625
Tanner
Job Details: 02/06/2023
Installed new Outter gasket ring. Tested unit and unit tested good. Customer advised to run clean washer cycle with a washer cleaning product to reduce suds in machine.
We serviced a
N/A Range hood fan
Near Rochester, NY 14618
Chris
Job Details: 02/06/2023
Recommend blower assy customer wants to order just wheels to see if they can be replaced first 2/6 - replaced customer supplied blower wheels only and appears ok If additional issues arise needs complete assy at additional charges
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
Jose R
Job Details: 02/06/2023
Replaced damper which is working with in spec inform customer that the water line is iced over causing unit not to dispense any water or ice recommend to keep unit unplug for 24-48 hours to have the water case melt because it was frozen over
We serviced a
Kenmore refrigerator
Near Penfield, NY 14526
Tanner
Job Details: 02/06/2023
Complaint of warm in FF. Complaint of no water or ice dispensing. Numerous work performed by other company. Complaint of melted ice Measured following temps: 20 degrees in FZ. 62 in FF section. Put unit in diagnostic. Temp sensors relaying proper temperatures and PCB interpreting properly. Frost pattern is good. Evap fan not running. No current coming to Evap fan from ACU when door switch is held down. Fan feels heavy resistant when spin by hand. Neither the Evap fan or the PCB are available anymore. This unit will not cool the FF section until freezer reaches requested temp. Since freezer is unable to do so FF section is warm. Ice/water switch sends signal through UI then to PCB to perform an action. UI is also unavailable. Customer looking at replacement options,
We serviced a
GE dishwasher
Near Rochester, NY 14623
JK
Job Details: 02/06/2023
Software update was needed and dispenser is not operating as normal and will need replaced due to age of machine customer will not repair.
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Cristian
Job Details: 02/06/2023
Washer erro codes E01 f06 Control board W10427967 $200 not available And display W10388426 $300 not available Customer will get new unit
We serviced a
GE oven
Near Rochester, NY 14617
JK
Job Details: 02/06/2023
Lower oven bake igniter bad and will need replaced, replaced igniter all is heating and running good.
We serviced a
Whirlpool washer
Near North Chili, NY 14514
Cristian
Job Details: 02/06/2023
Customer education on the washer everything works fine
We serviced a
Kenmore Microwave
Near Hilton, NY 14468
JK
Job Details: 02/03/2023
Microwave is all running good can find nothing wrong all is heating and running good.
We serviced a
GE Dryer
Near Hilton, NY 14468
JK
Job Details: 02/03/2023
Dryer will need a motor and timer all other components check good.
We serviced a
Samsung Dryer
Near Rochester, NY 14626
Jose R
Job Details: 02/03/2023
Replaced Samsung maintenance kit for the dryer comes with idler belt and 4 supporters complete