We serviced a
SAMSUNG refrigerator
Near Rochester, NY 14620
Jose R
Job Details:
01/29/2024
Customer complaint was that the unit was not making any ice when diagnosing unit viewed it was spitting a ice maker error code and the sensor on the ice maker was just hanging another thing that I notice was that the customer had weak water pressure going into the unit which was not filling up the tray when adding water went ahead and replaced ice maker unit operating with in specs but should take longer for it to make ice because off the pressure issue would have to get in contact with a plumber to get that issue resolved complete
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14624
Jose R
Job Details:
01/29/2024
Customer complaint was that there was a leak coming from the freezer down to the fridge and a layer of ice build up in the freezer went ahead and did a coil cleaning and made sure the water was draining properly and also cleaned out drain hose and unit is now operating with in specs
We serviced a
maytag refrigerator
Near Rochester, NY 14616
JK
Job Details:
01/29/2024
Defrost relay getting stuck in run and not defrosting, changed jazz board ran and tested all and all is defrosting and running good.
We serviced a
samsung dishwasher
Near West Henrietta, NY 14586
Jose R
Job Details:
01/29/2024
Customer complaint was that the unit would be spitting a Lc error when diagnosing unit could not pull u it out due to the flooring being put it and causing the unit to have 2-3 inch difference not allowing me to pull the unit out customer would either have to get unit pulled out for me or remove the flooring to get the unit out complete
We serviced a
Jenn air Stove
Near Canandaigua, NY 14424
Derek
Job Details:
01/29/2024
I replaced he blown bake igniter. Installed and tested the unit is working good now.
We serviced a
Sub Zero Refrigerator
Near Irondequoit, NY 14622
JK
Job Details:
01/29/2024
Replaced icemaker and inlet valve ran and tested for fill Icemaker filled and checked inlet for leaks no leaks all is running good.
We serviced a
Maytag Dryer
Near Ontario, NY 14519
Chris
Job Details:
01/29/2024
Needs rebuild as multiple parts are wearing
Estimate approx 270-290 plus tax would be due
No repair at this time
We serviced a
whirlpool washer
Near Victor, NY 14564
Derek
Job Details:
01/29/2024
I had a lid lock error, a no drain error and no fill error. I couldn?t get the washer to go through diagnostic mode without shutting off in the middle of the tests. The ui will shut off and not turn back on without unplugging it. It needs a new board. This unit is 10yrs old or better time for a new washer.
We serviced a
lg refrigerator
Near Ontario, NY 14519
Chris
Job Details:
01/29/2024
Refrigerator needs fan cover, sensor and drain kit
Estimate 395 plus tax would be due on return - no repair at this time
Replaced front right burner electrode and orphis assembly and lights properly
We serviced a
MAYTAG WASHER
Near Irondequoit, NY 14617
Cristian
Job Details:
01/29/2024
Customer stated unit did not drain at the end of the cycle also noises when it?s on spin noticed that there was an error code for the speed sensor and also the shocks are rusted making squeaking noise also top cover it?s also cracked. Did explain to customer to make sure that this floor is nice and flush so that the machine does not wobble and cause problems would recommend getting this flooring flushed and leveled.
Error code -F7E1 ? BASKET SPEED SENSOR FAULT
Parts recommend
Actuator #
Shocks #
Tub ring #
We serviced a
multi washer
Near Rochester, NY 14606
Tina
Job Details:
01/29/2024
Washer: when you put the coins in the slider gets stuck and you have to pull it hard to get it back out. I took it apart and there was a screw that had come loose and was hanging dow and catching on the plastic part the coins drop into so I tightened the screw and it?s sitting where it should and it?s now sliding in and out without any issues
Dryer: dryer was heating up to 195? took apart and the lint trap was completely full of lint so that was cleaned. Tested all sensors and element and everything is good. Let customer know they should also get venting cleaned.
We serviced a
samsung Dryer
Near Webster, NY 14580
Jose D
Job Details:
01/29/2024
The dryer will not go into cycle on site. The thermal cut off fuse did not pass the continuity test, it will need to be replaced. The thermistor was reading higher then normal, and will need to be replaced. The dryer vent is clear and not clogged, no restrictions of airflow. Replaced the fuse, ran and tested for 10 minutes to monitor the heat range average. (140?- 220?). The dryer is now working properly.
We serviced a
Kenmore Washer
Near Fairport, NY 14450
Tina
Job Details:
01/29/2024
Washer as tripping breaker when you turned on. I unplugged washer and stood down at breaker and it was still tripping without washer even plugged in. They also had Xmas lights plugged in to a timer mechanism so I kept that plugged in and breaker was still tripped so I unplugged that so nothing was plugged in and breaker didn?t trip. I plugged washer back in so it was the only thing in the outlet and breaker didn?t trip and washer worked without issues so nothing is wrong wi5 the washer it?s the extension cord with the timer mechanism that was causing breaker to trip and washer not to work
We serviced a
ge oven
Near Honeoye Falls, NY 14472
Derek
Job Details:
01/29/2024
I replaced the igniter it wasn?t getting hot enough. The flame was woofing off and on and not staying on. I replaced the water inlet. Valve the customer said the dishwasher was filling up over night.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14623
Jose R
Job Details:
01/29/2024
Customer complaint was that the unit was making a knocking noise when in operation when diagnosing unit could not replicate issue but noise sounds like it?s coming from the fan motor but showing that the motor is unavailable to order and out of stock inform customer we can follow up with them if we find any resolution on finding that part but just to monitor it and take a video of issue when happening complete
We serviced a
Samsung Dryer
Near Brighton, NY 14610
Tina
Job Details:
01/26/2024
Dryer just keeps running when plugged in,, a new board is being ordered.
1/26 installed new board and dryer only runs when you turn it on and it?s working without issues.
We serviced a
ge Washer
Near Rochester, NY 14609
Jose R
Job Details:
01/26/2024
Customer has a front load Maytag coin op with no keys but the complaint was that it makes a loud noise during operation door was lock so could not open the unit but went to the back and manually spin the wheel and confirmed that customer has a bad inner and outer drum and will be exploring there options in a new unit
We serviced a
Frigidaire Refrigerator
Near Fairport, NY 14450
Tina
Job Details:
01/26/2024
Fridge showed filter lights on and needed to be changed even tho she did it and the UI panel would not let you do anything and was frozen. I turns the breaker off for 5 min and when I turned it back on it let me turn off the filter notification and it?s working without issues.
We serviced a
whirlpool dryer
Near Rochester, NY 14618
Tina
Job Details:
01/26/2024
Dryer just making a humming sound when you hit start. Buttons and timer work but the motor is humming then shuts off. Dryer needs a new motor. This is a 20 year old dryer customer is going to get a new one.
We serviced a
Kenmore refrigerator
Near Macedon, NY 14502
Tina
Job Details:
01/26/2024
Fridge is completely warm, compressor is running but is cold to the touch. Checked board for burn marks and there are not then tested compressor and there is an 0L on one of the contacts so the compressor is bad. Customer is going to get a new appliance
We serviced a
LG Oven
Near Irondequoit, NY 14617
Jose R
Job Details:
01/26/2024
Customer complaint was that the unit was not heating properly when diagnosing unit viewed that igniter was only providing 2.2 amps went ahead and replaced igniter now unit is operating with in specs complete
We serviced a
Whirlpool Fridge
Near Rochester, NY 14618
Cristian
Job Details:
01/26/2024
Replace both fridge seals and door switch
We serviced a
Samsung dryer
Near Victor, NY 14564
Derek
Job Details:
01/26/2024
The belt tensioner pulley had split in half and the belt had come loose. This tripped the belt sensor. I replaced the belt and he pulley assy. Ran and tested it?s working good now.
We serviced a
GE Dryer
Near Pittsford, NY 14534
Derek
Job Details:
01/26/2024
The dryer is stacked on top of the washer. I had to run to the Home Depot and get the right length gas line. I swapped the 48? hose for he 60? hose. I need an adaptor for the gas line to fit the dryer fitting. I sealed all of the fittings for the gas line. I ran a new dryer hose that the customer had. I ran and tested the dryer. It?s heating and workin well. The box store never tested the washer. I ran it to make sure it worked and that it wasn?t leaking. The support brackets weren?t installed on the back of the washer so I put those on to connect the dryer to the washer so it doesn?t fall down.
We serviced a
Bosch Dishwasher
Near Rochester, NY 14617
Jose D
Job Details:
01/26/2024
Small water leaking coming from the connection going into the inlet water valve. Shut the water off, inspected the connection. Everything is looking good, but it seems that the connection was not fully tightened. I tightened the connection and inspected for water leaks for 10 minutes. The connection is no longer leaking any water. Advised to call back if they notice water leaking again
We serviced a
maytag Dryer
Near Webster, NY 14580
Chris
Job Details:
01/26/2024
Replaced rear drum supports and front glides
Unit checks ok
We serviced a
Frigidaire Freezer
Near Rochester, NY 14612
Cristian
Job Details:
01/26/2024
No frost pattern in the freezer compressor is running full mode will recommend getting manufacturer to check our compressor if it?s under warranty.
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Chris
Job Details:
01/26/2024
Needs at least defrost sensor and rear fan cover assy
But some parts appear NLA
We serviced a
GE Microwave
Near Penfield, NY 14526
Derek
Job Details:
01/26/2024
Microwave is no good I don?t hear the magnetron kicking in and it pops the breaker immediately. It?s an older unit and is not worth fixing.
The dishwasher needs a new heater element and is on back order. Replaced the heater.
We serviced a
Speed Queen Dryer
Near Rochester, NY 14609
Jose R
Job Details:
01/26/2024
Customer complaint was that the unit would not run when diagnosing unit viewed that the output control board was bad and needs to be replaced
We serviced a
Whirlpool Refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
01/26/2024
Ice maker was not working tested all components of it and the motor was dead. Installed new ice maker and working without issues.
We serviced a
MAYTAG WASHER
Near Webster, NY 14580
Chris
Job Details:
01/26/2024
Replaced Detergent pump under warranty and verified operation and tests ok
*Not concerned about water being left in fabric softener or bleach dispenser if intermittently- may be normal per owners manual
We serviced a
Maytag Dryer
Near Pittsford, NY 14534
Derek
Job Details:
01/26/2024
Needs a new main board. It?s not available any more.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14610
Jose D
Job Details:
01/26/2024
The dryer was unplugged. Plugged it back in ran and tested, the dryer has heat and is working properly.
We serviced a
Whirlpool Washer
Near Hilton, NY 14468
JK
Job Details:
01/26/2024
Lid lock had buildup of lent on it and not allowing it to close, cleaned lent out ran and tested all is working good if problem returns will need lid lock.
We serviced a
Frigidaire Washer
Near Penfield, NY 14526
Tina
Job Details:
01/26/2024
Washer sounds like an airplane taking off while in the spin cycle.
Bearing ate shot and inner and outer seem like they are coming apart. Customer is going to use it till it breaks then get a new one
We serviced a
Kitchenaid Dishwasher
Near Pittsford, NY 14534
Cristian
Job Details:
01/26/2024
Will recommend wash motor assembly
We serviced a
maytag washer`
Near Henrietta, NY 14467
JK
Job Details:
01/26/2024
Drive hub bad replaced ran recalibration mode and ran service mode all is spinning and running good.
We serviced a
LG WASHEr
Near Webster, NY 14580
Chris
Job Details:
01/26/2024
Installed dryer using customer supplied stacking kit. Due to vent, plumbing and gas line location laundry room door does not open fully- verified with customer that location was ok
We serviced a
Bosch Dishwasher
Near Rochester, NY 14616
JK
Job Details:
01/26/2024
Ran dishwasher through service mode no error codes all is running and checking good, dispenser door spring is not strong enough to open when Pods are smashed in cup recommended going with a gel or placing pod in silverware tray.
We serviced a
samsung dryer
Near Rochester, NY 14618
Jose D
Job Details:
01/26/2024
No heat on site, the thermal fuse did not pass the continuity test. The dryer also has a bad supporter wheel. I replaced the thermal fuse, and used the Samsung maintenance kit. The dryer now has heat and is working properly.
We serviced a
LG Refrigerator
Near Rochester, NY 14616
Jose R
Job Details:
01/26/2024
Customer complaint was that there was ice building up on the bottom of the freezer when diagnosing unit went ahead and cleaned out the drain hole and made sure that the tray was clean and could drain properly also went to the back and cleaned out the drain tube to make sure it?s draining properly now unit is operating with in specs complete
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Chris
Job Details:
01/26/2024
Replaced idler assy and worn belt
Unit checks ok
We serviced a
ge dishwasher
Near Pittsford, NY 14534
Derek
Job Details:
01/26/2024
All updates done and it seems to be working great. If it happens again it?s time for a new dishwasher.
We serviced a
Maytag Washer
Near Hilton, NY 14468
JK
Job Details:
01/25/2024
UI Touch panel burnt out from transformer over heating, UI control will need to be replaced.
We serviced a
Samsung Multi
Near Rochester, NY 14610
Jose R
Job Details:
01/25/2024
Customers complaint was that the ice maker was not working when diagnosing unit viewed that the unit had ice build up in the ice maker and also was spitting a 40c error code which would need a ice maker also soap dispenser does not want to open for the dishwasher customer would need dispenser
We serviced a
frigidaire oven
Near Rochester, NY 14625
Tina
Job Details:
01/25/2024
Oven would not bake but everything else worked. I turned bake on and got 240V but when I just tested element there was no continuity so a new element was installed and it?s heating without issues.
We serviced a
Smasung Stove
Near East Rochester, NY 14445
Jose D
Job Details:
01/25/2024
The oven had weak heat. The igniter amprage was reading at 2.4. the oven will need a new igniter. I replaced the igniter, ran and tested, the oven now heat up within 10 minutes, and is working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Near Rochester, NY 14618
Tina
Job Details:
01/25/2024
Door gasket is ripped in multiple places and the bottom of the door had broken pieces which is stopping it from closing all the way. Parts are in
We serviced a
Kenmore Upright freezer
Near Pittsford, NY 14534
Tina
Job Details:
01/25/2024
Freezer has not frost pattern see pic attached. Customer is going to get a new appliance.
Oven is having issues with panel. Some of the number are not showing correctly. Customer is not sure if he wants it fixed yet but part number is in notes if he decides to get it done
We serviced a
GE Microwave
Near Irondequoit, NY 14609
Jose R
Job Details:
01/25/2024
Customer complaint was that the microwave was not heating when diagnosing and taking unit apart notice that the magnetron was crack and not heating customer will be exploring there options on a new one went ahead and took a look at the dryer as well and added on a main kit now unit is running like a champ complete
We serviced a
lg Multi
Near Pittsford, NY 14534
Jose D
Job Details:
01/25/2024
The dishwasher needed a software update. The oven has a broken rocker switch, and it will need to be replaced. The dishwasher is now working properly. I replaced the rocker switch, it now works so you can choose the different size elements.
We serviced a
JEnnair Oven
Near Rochester, NY 14625
Chris
Job Details:
01/25/2024
Needs keypad but manufacturer has discontinued part and is NLA - we are unable to repair
We serviced a
Bosch Dishwasher
Near Fairport, NY 14450
Tina
Job Details:
01/25/2024
Customer had stock something larger on top rack and it triggers the lock to come down and they could not get it back up. I was able to fix it and it?s working without issues.
Customer said this has happened before and if it keeps happing she will want a new lock so 5e part number will be in the notes if they call back to fix it again.
We serviced a
Maytag refrigerator
Near Hilton, NY 14468
JK
Job Details:
01/25/2024
Main control board and UI control are bad due to many power surges and lightning strike. customer will replace unit.
We serviced a
Bosch Dishwasher
Near Fairport, NY 14450
Derek
Job Details:
01/25/2024
Needs a heat pump and not going to fix it at this time.8yr old unit still working just no heat.
We serviced a
Maytag Dishwasher
Near Rochester, NY 14625
Chris
Job Details:
01/25/2024
Checked and cleaned pump screen , unit circulates water much better but signs that pump is starting to fail and part is NLA
We serviced a
Samsung Washer
Near Penfield, NY 14526
Chris
Job Details:
01/25/2024
Ran service mode and checked for error codes has a couple overloaded/ out of balance codes. Unit does spin up to speed - recommend replacing to updated shocks
Homeowner not present at time of service. - Please call office to arrange payment and order parts if wanted 585-223-1341
We serviced a
frigidaire refrigerator
Near Brighton, NY 14610
Chris
Job Details:
01/25/2024
Replaced dispenser assy and water and ice tests ok
We serviced a
LG Oven
Near Rochester, NY 14624
Jose D
Job Details:
01/25/2024
Very low heat on site. The relay on the board is blown. The board will need to be replaced. I replaced the main board, ran and tested, the oven now has good heat, and preheated within 10 minutes.
We serviced a
frigidaire refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
01/25/2024
Customer has been gone for a month and the fridge has been unplugged the entire time. I went to plug it back in and notice the mark on the back which is from a leak in the fridge and had a ball of ice on it before they had unplugged it.
This is not related to the previous issue they had which was a sensor in the fridge.
I explained everything to the wife and they are going to be getting a new appliance
Photo is attached to show rust on the back
We serviced a
Bosch Washer
Near Victor, NY 14564
Derek
Job Details:
01/25/2024
The bearing for the drum is worn out bad and is very loose also needs a new door boot it has a rip in it. Not worth fixing too much money for an older unit.
We serviced a
SAMSUNG OVEN
Near Macedon, NY 14502
Tina
Job Details:
01/25/2024
Customer said they had oven set for 400? and it was only reading 375? tested igniter and it was getting 3.09 amps let?s customer know that even tho it?s still good it?s n it?s way out and he had me install a new one which was drawing 3.3 amps. Oven is working without issues.
We serviced a
maytag dryer
Near Webster, NY 14580
Chris
Job Details:
01/25/2024
Replaced exhaust thermostat set and unit checks ok
We serviced a
Samsung Washer
Near Rochester, NY 14606
JK
Job Details:
01/25/2024
Cold water inlet valve not shutting off and will need to be replaced.
We serviced a
Samsung Washer
Near Ontario, NY 14519
Chris
Job Details:
01/25/2024
Replaced clutch coupler gear and unit tests ok
We serviced a
Whirlpool Dishwasher
Near Canandaigua, NY 14424
Derek
Job Details:
01/25/2024
Weds a new motor it is seized up and not pumping. W11087376 Going to be around 400 to fix
We serviced a
whirlpool washer
Near Scottsville, NY 14546
Jose R
Job Details:
01/25/2024
Customer complaint was that the unit would go crazy in a spin mode when diagnosing unit seen that the shocks had a lot of play would recommend shocks to be replaced when putting everything thing back seen a spark come from the door switch now the main board and switch display and pressure sensor is bad and would need to come back and install those parts to get the unit to be working right
We serviced a
GE Refrigerator
Near Canandaigua, NY 14424
Derek
Job Details:
01/25/2024
I plugged in the diagnostic test tool and found no codes. I went in and tested all of the fans. I found the fan in the fresh food section was loud and vibrating. I pulled the fridge apart and found the fan had some rust leaking out of it. I suspect the bearing is going bad. I replaced the fan and tested it working great and sounds great.
We serviced a
ge refrigerator
Near Rochester, NY 14604
Jose R
Job Details:
01/25/2024
Customer unit was leaking from the freezer down to the fridge went ahead and clean out the e coil and made sure the drain hole was not clogged and made sure it was properly draining into the tray unit is operating with in specs complete
We serviced a
whirlpool washer
Near Rochester, NY 14604
Jose R
Job Details:
01/25/2024
Customers unit had standing water into it and would go into a cycle when provided the key was able to run a test mode and everything passed and is working with in spec notice that the pressure sensor hose was dirty and there was a lot of water in the unit went ahead and cleaned out pressure sensor now unit is operating with in specs
We serviced a
LG Washer
Near West Henrietta, NY 14586
Jose D
Job Details:
01/25/2024
The washer is unresponsive on site, and is getting the correct voltage from the outlet. I was able to see the control board temporarily turn on, but the power button was unresponsive. When doing a hard reset I was not able to turn it back on. The unit has a faulty control board interface. The customer stated the power button was an intermittent issue, and then just stopped working completely. The washer will need a new PCB control interface.
We serviced a
Bosch Dishwasher
Near Victor, NY 14564
Derek
Job Details:
01/24/2024
Intermittently comes on. Red?s a new start button, and definitely need a new harness. I found a bunch of corrosion in some connectors. Especially to the user interface. Would be 500 to fix and harness is on back order.
We serviced a
Whirlpool Dishwasher
Near Fairport, NY 14450
Jose R
Job Details:
01/24/2024
Replaced parts now unit operating with in specs complete
We serviced a
Maytag Washer
Near Penfield, NY 14526
Tina
Job Details:
01/24/2024
Washer needs a new gear case. Customer is going to get a new appliance
We serviced a
LG Dryer
Near Rochester, NY 14617
Jose R
Job Details:
01/24/2024
Went ahead and replaced control board and monitor the unit was not able to replicate any error codes and u it is operating with in specs complete
We serviced a
LG Stove
Near Ontario, NY 14519
Chris
Job Details:
01/24/2024
Replaced spark electrodes on all cooktop burners , verified spark. Left unit partially disassembled so customer can clean. Turned off gas and left unplugged
Not responsible for additional issues
We serviced a
whirlpool dishwasher
Near Farmington, NY 14425
Derek
Job Details:
01/24/2024
Need water inlet Valve. There was no water going into the dishwasher. I replaced the water inlet valve and tested it is working great now.
We serviced a
GE Dryer
Near Rochester, NY 14610
Jose D
Job Details:
01/24/2024
The dryer ran a 15 minute time dry cycle with no problem. I informed the customer on how the moisture sensor works, and how it can give inaccurate results. Confirmed with the diagnostic tool that the moisture sensor is still working properly.
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details:
01/24/2024
Washer filled and went thru the drain and spin cycle and when put in diagnostics all components worked without issues
We serviced a
Samsung Dryer
Near Rochester, NY 14615
JK
Job Details:
01/24/2024
Rag stuck in blower wheel removed ran and tested all and all is running good.
We serviced a
ge washer
Near Webster, NY 14580
Chris
Job Details:
01/24/2024
Needs at least lid safty switch and shift actuator
Lid switch is discontinued and NLA
Does not look like we are able to repair
We serviced a
Kitchenaid refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
01/24/2024
When using water dispenser interior lights will randomly shut off. Was not able to recreate issue but there is a service bulletin about it and fridge needs a new board. Customer is going to decide if they want to fix this or get a new one and will let us know by end of day if they want it fixed. Part number will be in notes
We serviced a
whirlpool dryer
Near Webster, NY 14580
Chris
Job Details:
01/24/2024
Unit appears to be heating and tumbling properly on todays visit
If customer keeps having issues possible timer issue as it was only giving them trouble on one cycle
No repair at this time
Vent appears to be roof top exit unable to check
We serviced a
Whirlpool Dryer
Near Rochester, NY 14620
Jose D
Job Details:
01/24/2024
No noticable debris with in or on the heating element. Removed the lint from within the dryer and cleaned where it can potentially cause an issue. The exhaust vent is clear and does not need to be cleaned. There was a piece of jewelry stuck on the front drum seal, therefore it was scraping when ever the drum is moving.
We serviced a
Whirlpool Oven
Near Fairport, NY 14450
Derek
Job Details:
01/24/2024
Need two big burners on the cook top.
Not going to fix the Ice maker too expensive
We serviced a
Dryer Whirlpool
Near Irondequoit, NY 14622
Jose D
Job Details:
01/24/2024
Dryer will not go into cycle on site. The dryer is getting the correct voltage and all fuses passed the continuity test. The push to start button was not activating the dryer, but seemed to correct itself on site, And is now working properly. Advised the customer to call back if the push start button continues to give them issues, and to have it replaced.
We serviced a
Jennair Cooktop
Near Webster, NY 14580
Chris
Job Details:
01/24/2024
Mail copy of invoice Cooktop Jic4536xb00 needs new power module parts per service bulletin but parts are NLA and we are unable to repair.
Replaced electronics on dryer and unit now operating properly- left old parts with customer
We serviced a
Samsung Stove
Near Fairport, NY 14450
Tina
Job Details:
01/24/2024
Front right burner is not working in the center. I tested switch while in off position between L1 and P it?s open and between H then L2 to H2 Is open when it?s put in the on position all those have continuity and are closed
1/24 installed new element but while doing there a piece came off the UI board so a new one is being ordered and customer is not paying for. Coming back Thursday to install
We serviced a
GE Washer
Near Irondequoit, NY 14617
Jose R
Job Details:
01/24/2024
Customer complaint was That the unit was making a noise when diagnosing unit seen a lot of grease build up In The gear case also the seen the belt slipping causing a squeaking noise inform customer to monitor unit and also freezer was leaking water into the fridge went ahead and did a coil cleaning now unit is operating with In Specs complete
We serviced a
Maytag Dryer
Near Williamson, NY 14589
Chris
Job Details:
01/24/2024
Replaced idler pulley and tests ok
Vent is flex going through floor would recommend contractor to service venting
We serviced a
samsung Washer
Near Churchville, NY 14428
JK
Job Details:
01/24/2024
Unit 505 PO#4001 drain pump impeller stripped and will need to be replaced.
Replaced drain pump ran and tested all is draining and running good.
We serviced a
Maytag Washer
Near Webster, NY 14580
Chris
Job Details:
01/24/2024
Leveling legs / feet were loose adjusted as well as possible but threads are starting to strip - recommend replacing legs and pads if problem returns approx 160 -175 plus tax due to replaced legs, locking nuts and pads - no farther repair at this time
We serviced a
GE Washer
Near Fairport, NY 14450
Tina
Job Details:
01/24/2024
Hooked up smart hq and tested all components and they all work without issues. Did a drain and spin and it?s working. Let customer know she has 90 days if this happens again
We serviced a
lg Washer
Near Rochester, NY 14618
Jose D
Job Details:
01/24/2024
Standing water on site. The washer drained the water out when I put it in a drain and spin cycle. I was able to drain the washer 3 seperate times with no issues. Cleaned the drain filter out. Customer stated that the sink was clogged and over flowed at one point. There a good chance the water siphoned back into the washer when the water goes above the drain hose. I unclogged the sink, but they will need a plumber if it continues to back up. I would also recommend to put a mesh filter on the end of the drain hose.
We serviced a
Whirlpool Washer
Near Rochester, NY 14619
Jose D
Job Details:
01/24/2024
Did a hard reset on site. The washer passed the diagnostic test. The washer also had a stored suds error code, but no visible suds. The washer is filling, agitating, draining and spinning with no present issues. Advised the customer to run a full cycle to see if it will complete the process, and to call back if the issue happens again.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14616
JK
Job Details:
01/24/2024
Dryer wheel kit bad replaced ran and tested all is running good and quite, completed a vent cleaning on short run all is clean.
We serviced a
Samsung Dishwasher
Near Fairport, NY 14450
JK
Job Details:
01/24/2024
Main computer relay sticking and not communicating with UI control was able to reset and get going but if problem returns will need main control.
We serviced a
Kenmore Waasher
Near Rochester, NY 14606
JK
Job Details:
01/24/2024
Ran machine through service mode and a calibration can find no faults all is running good.
We serviced a
Samsung refrigerator
Near Victor, NY 14564
Derek
Job Details:
01/24/2024
I replaced the water inlet valve. It was dripping into the ice bucket and freezing. I had to set thaw the big chunk ice out of the bucket to get it to come out.