We serviced a
Kenmore washer
Near Rochester, NY 14625
Derek
Job Details: 02/06/2023
Replaced the door switch and it?s working.
We serviced a
GE washer
Near Rochester, NY 14604
JK
Job Details: 02/06/2023
We serviced a
GE Oven
Near Fairport, NY 14450
Derek
Job Details: 02/06/2023
I found the circuit breaker was tripped. I turned the breaker back on and tested the oven functions. All is working ok.
We serviced a
Whirlpool refrigerator
Near Ontario, NY 14519
Chris
Job Details: 02/06/2023
Installed compressor start device assembly and checks ok
We serviced a
Samsung refrigerator
Near Henrietta, NY 14467
Jose R
Job Details: 02/06/2023
Went ahead and replaced ice maker kit and cover for ice maker. unit filled with water no leaks unit working with in specs complete
We serviced a
Frigidaire Dryer/washer
Near Webster, NY 14580
Chris
Job Details: 02/06/2023
Needs control, no power to door lock mechanism is service mode Also will need door lock as it was locked shut with clothes inside and forced open Estimate approximately 280 for parts and 90 labor due plus tax /shipping No repair at this time LL to call if ordered, gave estimate over phone and received credit card info
We serviced a
GE dishwasher
Near Fairport, NY 14450
Derek
Job Details: 02/06/2023
UI wasn?t lighting up. I unplugged the ui from the board and it didn?t reset. I plugged in the service tool and reset the dishwasher and got it to work. I download the update for the dishwasher and tested the unit it turns on runs and is working great.
We serviced a
Kenmore washer
Near Penfield, NY 14526
Derek
Job Details: 02/06/2023
Washer is toast bearing is toast, spider gear, acts like it?s broken
We serviced a
Kenmore Dryer
Near Rochester, NY 14618
Cristian
Job Details: 02/06/2023
Explain customer about after 50 with 10 min reminding is air dry but heater and sensors are good unit is working fine
We serviced a
Frigidaire refrigerator
Near Victor, NY 14564
Cristian
Job Details: 02/06/2023
Will need to drop of parts at customer house when arrival
We serviced a
maytag dryer
Near Pittsford, NY 14534
Tanner
Job Details: 02/06/2023
Complaint of no heat. Ran unit high heat timed dry and no glow from igniter. Tested timer and timer tested good, measured heat circuit from timer and heat circuit testing open. Removed rear panel and tested thermal fuse. Fused tested bad. Hit limit and TCO tested good. Installed new fuse. Igniter glows and flame cone is proper. Thermostat opens at 180 degrees and closes at 110 degrees, proper readings. Vent tested good. Unit tested good.
We serviced a
GE Dishwasher
Near Hilton, NY 14468
JK
Job Details: 02/06/2023
Glass stuck In drain pump cleared ran service mode and all is draining and running good
We serviced a
GE refrigerator
Near Pittsford, NY 14534
JK
Job Details: 02/06/2023
Condensor fan bad and will need to be replaced. 02-06-23: Replaced condenser fan ran and tested all is operating as normal.
We serviced a
GE dishwasher
Near Farmington, NY 14425
Derek
Job Details: 02/06/2023
Weds a new ui it?s not responding. Customer is goin to look at new dishwashers this one is older.
We serviced a
Kenmore Washer
Near Rochester, NY 14625
Tanner
Job Details: 02/06/2023
Installed new Outter gasket ring. Tested unit and unit tested good. Customer advised to run clean washer cycle with a washer cleaning product to reduce suds in machine.
We serviced a
N/A Range hood fan
Near Rochester, NY 14618
Chris
Job Details: 02/06/2023
Recommend blower assy customer wants to order just wheels to see if they can be replaced first 2/6 - replaced customer supplied blower wheels only and appears ok If additional issues arise needs complete assy at additional charges
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
Jose R
Job Details: 02/06/2023
Replaced damper which is working with in spec inform customer that the water line is iced over causing unit not to dispense any water or ice recommend to keep unit unplug for 24-48 hours to have the water case melt because it was frozen over
We serviced a
Kenmore refrigerator
Near Penfield, NY 14526
Tanner
Job Details: 02/06/2023
Complaint of warm in FF. Complaint of no water or ice dispensing. Numerous work performed by other company. Complaint of melted ice Measured following temps: 20 degrees in FZ. 62 in FF section. Put unit in diagnostic. Temp sensors relaying proper temperatures and PCB interpreting properly. Frost pattern is good. Evap fan not running. No current coming to Evap fan from ACU when door switch is held down. Fan feels heavy resistant when spin by hand. Neither the Evap fan or the PCB are available anymore. This unit will not cool the FF section until freezer reaches requested temp. Since freezer is unable to do so FF section is warm. Ice/water switch sends signal through UI then to PCB to perform an action. UI is also unavailable. Customer looking at replacement options,
We serviced a
GE dishwasher
Near Rochester, NY 14623
JK
Job Details: 02/06/2023
Software update was needed and dispenser is not operating as normal and will need replaced due to age of machine customer will not repair.
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Cristian
Job Details: 02/06/2023
Washer erro codes E01 f06 Control board W10427967 $200 not available And display W10388426 $300 not available Customer will get new unit
We serviced a
GE oven
Near Rochester, NY 14617
JK
Job Details: 02/06/2023
Lower oven bake igniter bad and will need replaced, replaced igniter all is heating and running good.
We serviced a
Whirlpool washer
Near North Chili, NY 14514
Cristian
Job Details: 02/06/2023
Customer education on the washer everything works fine
We serviced a
Kenmore Microwave
Near Hilton, NY 14468
JK
Job Details: 02/03/2023
Microwave is all running good can find nothing wrong all is heating and running good.
We serviced a
GE Dryer
Near Hilton, NY 14468
JK
Job Details: 02/03/2023
Dryer will need a motor and timer all other components check good.
We serviced a
Samsung Dryer
Near Rochester, NY 14626
Jose R
Job Details: 02/03/2023
Replaced Samsung maintenance kit for the dryer comes with idler belt and 4 supporters complete
We serviced a
MAYTAG washer
Near Rochester, NY 14608
Jose R
Job Details: 02/03/2023
Could not find source of leak inform customer that they 90 days if need us to come back we will
We serviced a
N/A Dryer vent
Near Fairport, NY 14450
Cristian
Job Details: 02/03/2023
Cleaned out vent only
We serviced a
N/A Dryer vent
Near Fairport, NY 14450
Derek
Job Details: 02/03/2023
Cleaned the dryer vent it definitely needed a good cleaning. I also cleaned the dryer intake at the lint filter it was quite dirty.
We serviced a
MAYTAG washer
Near Webster, NY 14580
Chris
Job Details: 02/03/2023
Gearcase is leaking oil and drive making noise recommend gear case and slider No repair at this time approx 395 plus tax and shipping due
We serviced a
GE Stove
Near Rochester, NY 14625
Chris
Job Details: 02/03/2023
Installed Bosch cooktop only Washer started working again
We serviced a
MAYTAG dishwasher
Near Rochester, NY 14612
JK
Job Details: 02/03/2023
Ran dishwasher through service mode no error codes sump had a small plastic stuck in sump cleaned all is draining and running good.
We serviced a
Frigidaire Stove
Near Webster, NY 14580
Chris
Job Details: 02/03/2023
Replaced ignition harness
We serviced a
NA refrigerator
Near Brighton, NY 14610
Cristian
Job Details: 02/03/2023
Cleaned out coil
We serviced a
N/A garbage despoils
Near Pittsford, NY 14534
Derek
Job Details: 02/03/2023
Installed a new garbage disposal. The old one the cutter chopper assy came loose.
We serviced a
Whirlpool dishwasher
Near Penfield, NY 14526
Derek
Job Details: 02/03/2023
Removed the filter and cleaned the glass out. I also cleaned the filter and ran the machine to make sure no glass had gotten into the drain pump..
We serviced a
Samsung refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 02/03/2023
Levels unit back and explain customer I recommend replacing right door seal and French assembly spring French assembly spring #DA81-01345B Right door gasket #DA97-05253B
We serviced a
GE Dryer
Near Webster, NY 14580
Jose R
Job Details: 02/03/2023
Customers turn dial was cracked causing unit not to start customer will order part her self complete
We serviced a
Frigidaire Stove
Near Webster, NY 14580
Chris
Job Details: 02/03/2023
Replaced burner ignition harness
We serviced a
LG Washer
Near Fairport, NY 14450
Cristian
Job Details: 02/03/2023
Front tub where the weight basket hold on is broken customer will need a new front tub
We serviced a
Bosch dishwasher
Near Hilton, NY 14468
Cristian
Job Details: 02/03/2023
Replace control board
We serviced a
mayag dryer
Near Rochester, NY 14625
Derek
Job Details: 02/03/2023
Needs an igniter and belt plus pulley. Ram and tested the unit it is heating now. The igniter was burnt and cracked.
We serviced a
kitchen aid refrigerator
Near Fairport, NY 14450
Chris
Job Details: 02/03/2023
Cleaned condenser and advised customer to not put items next to damper so air can circulate properly Unable to repair farther as all temp control parts are NLA Also left kickplate holder is bad and NLA as well
We serviced a
samsung refrigerator
Near Greece, NY 14612
JK
Job Details: 02/03/2023
Refrigerator drain is clogged and freezing causing overflow and bulging on evap coverand fan to burn out.
We serviced a
LG range
Near Henrietta, NY 14467
Chris
Job Details: 02/03/2023
Inner door glass is cracked needs to be replaced Part# 4890W1N005A Part will ship to customer , advised customer to call 585-223-1341 to schedule install when part is received
We serviced a
Maytag Washer
Near Hilton, NY 14468
JK
Job Details: 02/03/2023
Replaced main PCB, float switch,UI control and dispenser ran and tested all functions and all is running good no leaks found.
We serviced a
kitchen aid refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 02/03/2023
Replace control board if customer calls back will recommend thermistor #WP12791416
We serviced a
maytag stove
Near Fairport, NY 14450
Chris
Job Details: 02/02/2023
Needs left cartridge and ignition harness No repair at this time
We serviced a
maytag dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 02/02/2023
Needs electronics parts on back order no eta Estimate approx 305.00 plus tax due after diagnostic/ trip Sent email invoice only secretary unable to reach Kelly at front desk Please call 585-223-1341 to arrange payment and order parts if wanted
We serviced a
Kitchen aid dishwasher
Near Penfield, NY 14526
Chris
Job Details: 02/02/2023
Replaced drain pump
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Chris
Job Details: 02/02/2023
Replaced sensor and main elec only Ui part W11093254 was used and missing parts was unable to install However error code is gone and unit appears to be heating properly If problem persists needs good condition Ui W11093254
We serviced a
Frigidaire Freezer
Near Walworth, NY 14568
Cristian
Job Details: 02/02/2023
Replace temperature control
We serviced a
MAYTAG dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 02/02/2023
Needs a new upper spray arm for he rack, and needs the gasket for the float. Leveled the dishwasher to get the door to close better.
We serviced a
Electrolux Dryer
Near Ontario, NY 14519
Chris
Job Details: 02/02/2023
Top of dryer was bent and rubbing on drum Washer needs electronics est approx 560 plus tax due No repair at this time
We serviced a
GE Dryer
Near Penfield, NY 14526
Cristian
Job Details: 02/02/2023
Will need motor and belt
We serviced a
samsung dryer
Near Rochester, NY 14624
Jose R
Job Details: 02/02/2023
Customer has a burning smell coming from the unit which was coming from the heating element went ahead and replaced element(DC47-00019A) unit working with in specs complete
We serviced a
LG Dryer
Near Pittsford, NY 14534
Cristian
Job Details: 02/02/2023
Customer will need drum #3045EL1002S
We serviced a
Frigidaire refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 02/02/2023
Customer will not fix fridge but I did reattached the vent
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14618
JK
Job Details: 02/02/2023
Ice dispenser line freezing in door component does not have a heater on it and will refreeze only option is to replace door and is uneconomical to do, recommend to call whirlpool and see if they have a fix for this problem. Call: 1-800-253-1301 (whirlpool customer care)
We serviced a
Samsung dishwasher
Near Rochester, NY 14618
Jose R
Job Details: 02/02/2023
Ran unit on a diagnostic mode everything passed no signs of leak also ran unit on express 60 could not replicate issue went ahead and leveled the unit complete
We serviced a
Whirlpool Garbage disposal
Near Rochester, NY 14609
JK
Job Details: 02/02/2023
Installed new whirlpool 1/2hp disposal ran and tested all for leaks all is leak free and running good.
We serviced a
GE dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 02/02/2023
Replace water valve
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Cristian
Job Details: 02/02/2023
Replace thermostat
We serviced a
Maytag Washer
Near Pittsford, NY 14534
Derek
Job Details: 02/02/2023
Reschedule no answer at home. Talked to wife Richard had a work meeting.Need to come back and fix the dryer Put new belts on the washer. The dryer needs a new terminal block. I need a new power cord and two eyelets plus the nuts for the block intoder to make this work.
We serviced a
electrolux dryer
Near Rochester, NY 14626
JK
Job Details: 02/02/2023
Dryer not heating, rollers bad along with lent screen, belt and idler, will need all thermostats all are checking bad along with gas coils and blower wheel. Rollers: 5304523152 (x4) Filter: 5304529766 Blower: 5304513609 Thermistor: 5304513591 Limiter thermostat: 134711401 Idler: 134793511 Belt: 5304529782 High limit: 137116700 Thermal fuse: 137539200 Gas coils: 5303931775
We serviced a
Kenmore Dryer
Near Pittsford, NY 14534
Tanner
Job Details: 02/01/2023
Complaint of no run. Start button pressed and a click is heard but no operating. Opened unit found broken belt. This unit has a belt switch that will disable the motor if the switch is open due to missing belt. Replaced belt with dryer repair kit. No charged additional idler pulley due to repair kit missing that part. Tested unit and unit tested good.
We serviced a
Whirlpool washer
Near Walworth, NY 14568
Tanner
Job Details: 02/01/2023
Complaint of no fill. Requested wash with hot on and intermittent cold splash but no hot. Confirmed hot and cold water supply. Opened panel. When measuring ATC thermistor found water solenoid connection was loose at ATC switch. Measured thermistor at 79.6 k ohms a valid reading. Confirmed 120 VAC to both solenoids after reseating connection. Ran quick wash and unit filled to appropriate water level. Customer typically uses cold wash. Even on tap cold thermistor is shooting for 60 degree water temps and will still inject hot if temps are too cold. Hot connector seated poorly causing a no fill. Once reseated problem resolved. Addition complaint of clothes wet at end of cycle. Since reseating ATC connection could not reproduce complaint, based on timer chart there are momentary sprays during some portions of spin cycle based on wash type requested. Customer not typically using those wash options. Set unit so spray should be off. Unit is filling with substantial water at end of spin. Unplugged extra rinse switch and unit still fills. Load sense not correctly sensing. Customer to operate unit as is for now. Will call if they opt for repair.
We serviced a
Samsung refrigerator
Near Canandaigua, NY 14424
Cristian
Job Details: 02/01/2023
Door wire was cut reattached wire now unit is working no beeping
We serviced a
Samsung Dryer
Near Churchville, NY 14428
Jose R
Job Details: 02/01/2023
Customer unit would not go into a spin cycle customer idler came off ,replaced idler unit running with in specs complete
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details: 02/01/2023
Needs defrost heater no repair at this time
We serviced a
N/A n/a
Near Rochester, NY 14604
JK
Job Details: 02/01/2023
Unit 1: bad noise filter and computer not economical to repair. Unit 2: bad wire on heating element changed connection ran and tested all is working good. Unit 3: ran and tested checked for leaks all is leak free and running good. Unit 4: RPS sensor bad replaced tested all is running good. Unit 5: Dryer safety thermostat was blown changed with customers ran and tested all for dry and all is heating and running good.
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14624
JK
Job Details: 02/01/2023
Starter bad replaced ran and tested all is cooling and running.
We serviced a
samsung refrigerator
Near Rochester, NY 14612
Jose R
Job Details: 02/01/2023
Customer bin on right hand door is broken customer would need bin(DA97-12650A)
We serviced a
Kitchen Aid refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 02/01/2023
Replace left and right slider
We serviced a
LG Dryer
Near Rochester, NY 14624
JK
Job Details: 02/01/2023
Customer will need an electrician to fix panel breaker fixed and call if needed.
We serviced a
whirlpool Dishwasher
Near Rochester, NY 14618
Derek
Job Details: 02/01/2023
I ran the heater twice and it?s getting super hot all the way around. Pods are not melting all the time and sticking to the door. It happens 3 out of 10 uses. I might change the actuator next time if it continues. I cleaned out the spray arms the lower one wasn?t spinning all that well there was pasta stuck in the bottom of it..
We serviced a
Whirlpool refrigerator
Near Honeoye Falls, NY 14472
Chris
Job Details: 02/01/2023
Needs ice maker approx 303 plus tax due And led needs parts approx 275 plus tax due No repair at this time See notes
We serviced a
bosch Dishwasher
Near Penfield, NY 14526
Chris
Job Details: 02/01/2023
Replaced heat pump with clamp and checks ok
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 02/01/2023
Weds a new heat pump customer is going to use it as it is and possibly look at new ones.
We serviced a
N/A refrigerator
Near Rochester, NY 14609
Tanner
Job Details: 02/01/2023
No power to unit. Breaker popped. Turned on breaker. Unit powered on. Bad door switch in FF section. Customer will call back tomorrow if temps are good to do the repair. WR23X31507 Door switch
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details: 02/01/2023
Replaced faulty ff evap fan motor and updated firmware to improve performance
We serviced a
Whirlpool dishwasher
Near Irondequoit, NY 14617
Derek
Job Details: 02/01/2023
Needs a new heater element it has a burnt spot In it. Replaced he heater and tested it?s working good now.
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 02/01/2023
Replace icemaker kit
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 02/01/2023
Needs pantry drawer /ui assy Disconnected harness and should work If not unable to repair unless drawer is replaced No repair at this time
We serviced a
kitchen aid dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 02/01/2023
Needs a new dishwasher mice ate a bunch.of the wires. It has many error codes.
We serviced a
GE washer
Near Irondequoit, NY 14609
Cristian
Job Details: 01/31/2023
Replace water valve
We serviced a
Whirlpool Refrigerator
Near Walworth, NY 14568
Chris
Job Details: 01/31/2023
Replaced icemaker
We serviced a
Samsung Oven
Near Rochester, NY 14610
Jose R
Job Details: 01/31/2023
Customer bake portion would not work went ahead and replaced igniter unit working with in specs complete
We serviced a
Whirlpool Oven
Near Webster, NY 14580
Chris
Job Details: 01/31/2023
Replaced oven control for runaway high temp error
We serviced a
MAYTAG washer
Near Rochester, NY 14609
Jose R
Job Details: 01/31/2023
Had to replace hub agitator was not spinning with drum went ahead and replaced part also re calibrated unit and it pass smart install complete
We serviced a
maytag dishwasher
Near Rochester, NY 14626
JK
Job Details: 01/31/2023
Dishwasher UI Control harness cracking and will need UI and a new motor sump assembly.
We serviced a
Whirlpool dishwasher
Near Penfield, NY 14526
Cristian
Job Details: 01/31/2023
Replace door seal
We serviced a
Electrolux Dryer
Near Webster, NY 14580
Chris
Job Details: 01/31/2023
Installed new heating element assembly
We serviced a
frigidaire refrigerator
Near Fairport, NY 14450
Tanner
Job Details: 01/31/2023
On return visit for gasket observed ice still in FZ. Ice dripping in from valve. Replaced valve. Tested via ice harvest and unit tested good. Installed new gasket on dishwasher. Ran unit for about 1 hour and no leak. Unit testing good.
We serviced a
Speed Queen washer
Near Rochester, NY 14624
JK
Job Details: 01/31/2023
Ran machine empty all is running good put a load of towels in and ran through spin cycle all is normal made load unbalanced and machine slowest RPM's down as suppose to would keep and eye on and insure load is distributed in basket if comes back.
We serviced a
frigidaire dishwasher
Near Rochester, NY 14612
JK
Job Details: 01/31/2023
Main wash motor frozen and diverter can not find wash positions checked main board and all is good from there, soap dispenser silinoid bad and will not open when PCB calls unit will need the following parts. Sump & Motor: W11085683 Dispenser Assembly: W10861000
We serviced a
Ge refrigerator
Near Fairport, NY 14450
Tanner
Job Details: 01/31/2023
Complaint of ice on floor of freezer. Customer did service their own drain tube. Found drain pan iced over. Removed ice. Tested drain and drain tested good. Defrost run off into freezer causing ice.
We serviced a
Coin op Dryer
Near Rochester, NY 14607
Cristian
Job Details: 01/31/2023
Replace motor
We serviced a
whirlpool Microwave
Near Canandaigua, NY 14424
Cristian
Job Details: 01/31/2023
Replace door switch upper and lower
We serviced a
samsung washer
Near Pittsford, NY 14534
Derek
Job Details: 01/31/2023
Installed pedestals. New vent. New water lines to washer and dryer. Installed 6 foot dryer cord. Customer advised dryer outlet on floor is a shock hazard. Customer to rectify via electrician.
We serviced a
LG Dryer
Near Webster, NY 14580
Chris
Job Details: 01/31/2023
Removed tape from blower wheel and reattached vent