We serviced a
Kitchen aid dishwasher
Near Rochester, NY 14618
Derek
Job Details: 01/24/2023
Ream diagnosis cleared the codes. Ran diagnostic cycle and made sure he heater was reset and working. It tested fine and is getting hot now.
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/24/2023
Replaced door cable / link kit and checks ok
We serviced a
MAYTAG oven
Near Fairport, NY 14450
Jose R
Job Details: 01/24/2023
heating element was burnt out and also didn?t have continuity replaced heating element and ran unit customer unit working with in spec complete
We serviced a
Kitchen aid dishwasher
Near Rochester, NY 14609
Derek
Job Details: 01/24/2023
Water filling up the dishwasher when not in use. I replaced the water inlet valve. Ran and tested it seems fine.
We serviced a
Electrolux Stove
Near Rochester, NY 14616
JK
Job Details: 01/24/2023
Stovetop will need new R/F burner.
We serviced a
GE Dishwasher
Near Victor, NY 14564
Derek
Job Details: 01/24/2023
Did the software update because it was flashing a bad door sensor. Did the update and ran the dishwasher. It?s starting and running fine. All components sound good.
We serviced a
Amana washer
Near Rochester, NY 14618
Jose R
Job Details: 01/24/2023
top load washer making loud noise when in spin mode customer has a bad transmission which is not even available for us to order will be exploring options on getting a new unit
We serviced a
Amana refrigerator
Near Rochester, NY 14620
Cristian
Job Details: 01/24/2023
Condenser fan running but no compressor running I do have 120ac going to compressor I tried new start relay but yet compressor didn?t turn on will recommend a compressor replacement . Seal system issue
We serviced a
Samsung Microwave
Near Fairport, NY 14450
Tanner
Job Details: 01/24/2023
Magnetron Part#: OM75P-21-ESGN Complaint of no heat. Ran 30 second express cycle with cup of water. Water temperature remains the same. Amp clamped unit when in operation. Unit pulling 14.1 Amps and high pitched buzzing heard. Magnetron is has failed causing high amperage but not consistent current through diode. Needs new magnetron and diode. Customer working with Samsung for parts warranty. Magnetron is covered under 10 year parts warranty. Customer will call us with next steps based on feedback from Samsung.
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Jose R
Job Details: 01/24/2023
Customer hot water valve was broke causing water to run non stop went ahead replaced hot water valve ran unit no leaks and unit working with in specs complete
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/24/2023
Appears unit needs control no repair at this Est approx 335 -340 plus tax due No repair
We serviced a
Samsung washer
Near Pittsford, NY 14534
Cristian
Job Details: 01/24/2023
01/24/2023 09:16 am by Cristian Ayala Pressure sensors hose was disconnected from the washer causing the 4c error code
We serviced a
Samsung range
Near Pittsford, NY 14534
Chris
Job Details: 01/24/2023
Installed new cooling fan assembly
We serviced a
kenmore Refrigerator
Near West Henrietta, NY 14586
Cristian
Job Details: 01/24/2023
Will need to get back to customer with price on right door gasket
We serviced a
LG Dryer
Near Fairport, NY 14450
Derek
Job Details: 01/24/2023
Dryer was vibrating badly and the drum wouldn?t spin easily. I took the front panel of and the blower housing assy. I found a sock in the blower fan. I pulled it out and tested.
We serviced a
frigidaire stove
Near Rochester, NY 14623
Cristian
Job Details: 01/24/2023
Need switch kit 903097-9040 Model #fpec3677RFB Serial #3f83605457
We serviced a
GE Dryer
Near Victor, NY 14564
Derek
Job Details: 01/24/2023
Tested the door switch and all of the sensors they tested good. Tested the timer and the start button and they checked out good as well. I found the timer knob was cracked and not turning the dial.
We serviced a
frigidaire refrigerator
Near Farmington, NY 14425
Derek
Job Details: 01/24/2023
The inner plastic liner of the refrigerator is cracking in many places. It looks like it will need an all new liner. The inner liner is a non serviceable part customer will probably need a new fridge.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14612
JK
Job Details: 01/23/2023
Replaced thermal fuse vacuumed back of dryer reattached dryer vent to outside ran and tested all is working good.
We serviced a
GE refrigerator
Near Irondequoit, NY 14622
JK
Job Details: 01/23/2023
Adviced customer to replace water filter with OEM icemaker runs and operates as normal, monitor icemaker for ice production.
We serviced a
Samsung oven
Near Rochester, NY 14616
JK
Job Details: 01/23/2023
Safety regulater leaking out of pressure regulator will replace under warranty. Turned gas to range off and instructed customer to turn on till repaired. 01-23-23: Replaced safety regulater tested for leaks through all points on valve all is leak free and running good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/23/2023
Washer basket it?s seized will not float off drive No repair at this time Ice maker has been working No email
We serviced a
Samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 01/23/2023
Seal system issue
We serviced a
Samsung washer
Near Penfield, NY 14526
Chris
Job Details: 01/23/2023
Pulled spin basket and cleaned tub , basket and agitator plate , installed new drain hose Cleaned all parts as well as possible, recommended using less detergent
We serviced a
Kenmore dishwasher
Near Rochester, NY 14618
Derek
Job Details: 01/23/2023
Needs the gasket for the float. Replaced the gasket and let run no more leak.
We serviced a
Bosch dishwasher
Near Fairport, NY 14450
Chris
Job Details: 01/23/2023
Replaced drain hose 00744881 And checks ok
We serviced a
Samsung Dryer
Near Hilton, NY 14468
JK
Job Details: 01/23/2023
Ran and tested all components all are checking good, dryer is heating withing temperature specs of machine, vent is clear and all is running good.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14621
Cristian
Job Details: 01/23/2023
If customer calls back we will need motor
We serviced a
frigidaire refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 01/23/2023
Replace damper and mother board
We serviced a
Samsung washer
Near Victor, NY 14564
Derek
Job Details: 01/23/2023
Replaced the ui and the washer still didn?t turn on. Pulled the new ui out and put the old one back in. I ordered the main pcb computer board. Replaced and tested the washer is running good. I ran 2 cycles and checked the keys for working properly.
We serviced a
whirlpool dryer
Near Rochester, NY 14618
Derek
Job Details: 01/23/2023
Cleaned out the vent and t he outer cover. Cleaned the vent all out.
We serviced a
samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 01/23/2023
Will recommend replace Ice-maker kit DA82-02697A
We serviced a
LG dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 01/23/2023
Needs a new motor drive pump. Going to be close to 500 for repair.
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14622
JK
Job Details: 01/23/2023
Replaced main pcb ran and tested all functions of icemaker all is filling good monitor and call if any problems.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 01/23/2023
01/23/2023 09:16 am by Cristian Ayala Condenser fan assembly #5303918774 Control board #5303918476 part not available
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 01/23/2023
Replaced bake element
We serviced a
maytag washer
Near Hilton, NY 14468
JK
Job Details: 01/23/2023
Dispenser has leak and will need to be replaced, Electronic control boards faulting out causing err code float switch bad and causing overfill. Machine will need the following parts. Dispenser assembly: W11524106 Electronic control: W11322884 Float Switch: W11316246 Float Switch hose: W11456953 UI Control: W11351738
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 01/23/2023
Recommend temp control and damper No repair at this time approx 800 plus tax would be due
We serviced a
Bosch Dishwasher
Near Walworth, NY 14568
Chris
Job Details: 01/20/2023
Replaced defective inlet valve and checks ok
We serviced a
GE dryer
Near Webster, NY 14580
Chris
Job Details: 01/20/2023
Installed new front bearing and glides
We serviced a
Kenmore Washer
Near Fairport, NY 14450
Derek
Job Details: 01/20/2023
Replaced the drain pump and he worn out coupling . The rubber coupling was worn out and the pump was making noises.
We serviced a
Amana Dryer
Near Irondequoit, NY 14617
Cristian
Job Details: 01/20/2023
Replace dryer motor
We serviced a
samsung dryer
Near Fairport, NY 14450
JK
Job Details: 01/20/2023
Heating element was grounding out against box readjusted and all is heating and running good.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14626
JK
Job Details: 01/20/2023
Dryer thermostat blown replaced as kit ran and tested all is working good.
We serviced a
maytag washer
Near Rochester, NY 14616
JK
Job Details: 01/20/2023
Ran and tested full machine and all is operating normal only problem is timer knob is stripped and timer will need to be replaced if customer wants.
We serviced a
GE washer
Near Fairport, NY 14450
Derek
Job Details: 01/20/2023
The main tub seal has sprung a leak and has washed out the oil in the gear case. There is splatter all underneath the washing machine behind it and on the floor in the front. The cost of repair is not worth fixing the machine. The power button is also sticking and that is part ofthe entire console which is also expensive. The machine is on borrowed time. I suggest to stay away from any GE or Samsung appliances. Speedqueen makes a very heavy duty reliable top load washer. Also the maytag commercial is built similar to the older more reliable washers. The lg top load washers are also fairly decent.
We serviced a
Samsung Dryer
Near Rochester, NY 14612
JK
Job Details: 01/20/2023
Thermostat jumper wire was burnt replaced with new and ran an tested all is working good, vacuumed inside.
We serviced a
Whirlpool washer
Near Rochester, NY 14606
JK
Job Details: 01/20/2023
Washer will need lid switch and dryer is non serviceable due to flash fire inside of dryer wires are burnt along with other components. 01:20:23: Replaced door switch ran and tested all is running good. Checked for leaks all is leak free.
We serviced a
Whirlpool Oven
Near Rochester, NY 14618
Cristian
Job Details: 01/20/2023
Replace igniter
We serviced a
Maytag Washer
Near Rochester, NY 14625
Cristian
Job Details: 01/20/2023
Replace gasket seal
We serviced a
GE dishwasher
Near Rochester, NY 14626
Cristian
Job Details: 01/20/2023
Replace wash pump
We serviced a
Whirlpool dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details: 01/20/2023
Main wash pump is grinding badly during operation. Installed a new sump assy ran and tested the dishwasher is running great now.
We serviced a
Whirlpool washer
Near Rochester, NY 14609
Cristian
Job Details: 01/20/2023
Explain customer about cleaning up front door gasket to avoid Standing water
We serviced a
Whirlpool Dryer
Near Rochester, NY 14607
Cristian
Job Details: 01/20/2023
Nothing is wrong with the unit customer needs a vent clean really high up she will need to call dryer vent wizard
We serviced a
Frigidaire dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details: 01/20/2023
I left a voice mail I was coming. I showed up at 10:05 and no one was home I knocked and rang the doorbell.
We serviced a
Samsung Refrigerator
Near Ontario, NY 14519
Chris
Job Details: 01/20/2023
Defrosted unit and installed fan, sensor and drain upgrade kit
We serviced a
frigidaire Dishwasher
Near Ontario, NY 14519
Chris
Job Details: 01/20/2023
Ran couple different cycles and unit filled every time Unable to locate any issues, customer has had plumber in on a couple occasions may have been related to water being off while plumber was working
We serviced a
GE oven
Near Penfield, NY 14526
Chris
Job Details: 01/20/2023
Oven needs elec control kit but is NLA And Samsung needs updated ice maker parts No repair at this time Est approx 460.00 plus tax would be due on fridge
We serviced a
samsung washer
Near Rochester, NY 14616
JK
Job Details: 01/19/2023
Washer wire harness broken at stator due to shocks being bad and to correct to repair will need shocks and wire harness.
We serviced a
Kitchenaid Dishwasher
Near Rochester, NY 14618
Derek
Job Details: 01/19/2023
The user interface face was unresponsive when I got here. The board seems to be fine I have power everywhere it?s just not turning on. I disconnected the power and the UI kicked on no codes and the dishwasher is working good plus sounds good.
We serviced a
MAYTAG dishwasher
Near Churchville, NY 14428
JK
Job Details: 01/19/2023
Dishwasher chopper broken and chewed motor housing motor and seal will need to be replaced.
We serviced a
Samsung Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 01/19/2023
Replace evep cover and temp sensor
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Tanner
Job Details: 01/19/2023
Complaint of no lights in FF or FZ. Reseated connects on AC to DC module and lights in FF section now working. Measured FZ and measured 28.14 VDC. This is double the voltage indicated. AC DC module failing causing blown Diodes in FZ. Customer declined due to cost of replacement LEDs.
We serviced a
Samsung refrigerator
Near Canandaigua, NY 14424
Cristian
Job Details: 01/19/2023
Error code 25 e If customer calls back will need this parts Defrost sensor Evep cover Drain kit
We serviced a
Samsung Refrigerator
Near West Henrietta, NY 14586
JK
Job Details: 01/19/2023
Customer not getting a full frost pattern seal system issue will need to explore options on getting a new one
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Chris
Job Details: 01/19/2023
Unit heating well , adjusted customer focused dry level in computer for improved drying If no dry persists may have intermittent coils
We serviced a
Whirlpool Microwave
Near Rochester, NY 14624
JK
Job Details: 01/19/2023
Microwave door interlock needed changed, changed and all is working good. Dishwasher needs diverter to repair part is on order. 01-19-23: Replaced sump diverter ran and tested all is running good and leak free.
We serviced a
samsung washer
Near Webster, NY 14580
Chris
Job Details: 01/19/2023
Needs spin basket and rear bearing Parts are DISCONTINUED and not available for repair
We serviced a
Kenmore refrigerator
Near West Henrietta, NY 14586
Tanner
Job Details: 01/19/2023
Complaint of no cool. Customer observed no heat from compressor. Unit was in customers home. Has since been relocated to garage. Measured 51 degrees in FF section and 51 degrees in FZ section. Amp clamp compressor and compressor is pulling .9 amps, a proper reading. Unit has leaked refrigerant. Sealed system issue.
We serviced a
LG washer
Near Honeoye Falls, NY 14472
Derek
Job Details: 01/19/2023
Washer drum bearing is shot and rubbing on the rubber boot. The dryer is rumbling bad motor seems to have trouble.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Tanner
Job Details: 01/19/2023
Installed condenser fan. Unit tested good
We serviced a
MAYTAG refrigerator
Near Irondequoit, NY 14617
JK
Job Details: 01/19/2023
Customer ice maker was running none stop and not finding its home ice maker was replaced and ran and tested all is working good.
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Tanner
Job Details: 01/19/2023
Dryer still making noise. Hand spun motor and noise is from motor bearings. Recommended customer keep belt/rollers. Replaced motor and blower wheel at standard rate and reduced by previously paid labor. Tested unit and unit tested good.
We serviced a
Whirlpool oven
Near Macedon, NY 14502
Cristian
Job Details: 01/19/2023
Replace bake element
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details: 01/19/2023
The hub is stripped out for the tub and wash plate. I cannot get the wash plate to come out of the washing machine so I change the hub out.
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14622
Cristian
Job Details: 01/19/2023
Didn?t see a no drain issue told customer run unit see if she gets any codes
We serviced a
Frigidaire refrigerator
Near Macedon, NY 14502
Cristian
Job Details: 01/19/2023
Replace heater and thermostat
We serviced a
Kitchenaid Dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/19/2023
Unable to pull dishwasher New tile floor is higher than sub floor unable to repair
We serviced a
Whirlpool washer
Near Marion, NY 14505
Chris
Job Details: 01/19/2023
Replaced main ACU and sensor per whirlpool, ran cycle and unit spun out , unlocked and finished cycle Customer requested paper receipt to be mailed
We serviced a
Speed Queen washer
Near Penfield, NY 14526
Derek
Job Details: 01/19/2023
I replaced the after inlet valve and he washer stopped dripping. Ran and tests no more drips into the tub.
We serviced a
Whirlpool Dryer
Near Perinton, NY 14450
Tanner
Job Details: 01/19/2023
Complaint of noise from dryer when in use and not in use. Not in use noise is ticking from timer motor. This noise is normal when timer not in off position. Ran unit and debris in vent is heard. Removed a screw from blower housing. Customer states dryer was not used since last service call. Cleared debris with no service as a courtesy due to proximity of last call. Customer advised venting still testing poorly and this can cause debris build up and is a fire hazard. Customer to follow up with building maintenance.customer advised maintenance can speak with me if they have any questions.
We serviced a
kitchen aid dishwasher
Near Penfield, NY 14526
Derek
Job Details: 01/19/2023
I replaced the drain pump the fan was loose and the pump was grinding badly. I replaced the pump filled and drained the dishwasher 3 times to make sure it was working. The dishwasher sounds good doesn?t seem to have any other issues.
We serviced a
Frigidaire Oven
Near Williamson, NY 14589
Chris
Job Details: 01/19/2023
Appears that one of the igniter connections was loose, tightened and unit lights, heats and cycles at multiple temps Igniter takes 30-60 seconds to ignite after start is pressed
We serviced a
Frigidaire washer
Near Rochester, NY 14615
Cristian
Job Details: 01/19/2023
Didn?t see no leaks coming from unit
We serviced a
GE oven
Near Farmington, NY 14425
Derek
Job Details: 01/18/2023
Temp probe errors. Replaced the probe and tested the oven and it seems to be bakin accurately at the assigned temp.
We serviced a
unsure garbage disposal
Near Pittsford, NY 14534
Chris
Job Details: 01/18/2023
Installed new 1/2hp disposal
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Cristian
Job Details: 01/18/2023
Nothing is wrong with the dryer it?s normal operation
We serviced a
GE dishwasher
Near Pittsford, NY 14534
Tanner
Job Details: 01/18/2023
Installed new UI. Programmed personality. Installed ACU. Tested unit via normal wash and unit testing good.
We serviced a
Samsung Stove
Model s/n 0eqj7dak202914l
Near Webster, NY 14580
Cristian
Job Details: 01/18/2023
Replace terminal block and 3 prom power cord
We serviced a
N/A Washer/Dryer
Near Rochester, NY 14604
JK
Job Details: 01/18/2023
Washer in unit 414 will need a washer motor. Washer 1: RPS sensor bad replaced tested all is working good. Washer 2: complaint was leak ran and tested for leaks had debri stuck in door cleared ran and tested all is running good. Washer 3: Drain pump bad replaced ran and tested for leaks all is leak free and running good. Washer 4: RPS sensor bad replaced tested all is running good.
We serviced a
kitchen aid oven
Near Webster, NY 14580
Chris
Job Details: 01/18/2023
Has communication error and calibration is off, shuts heat off before set temps are reached needs electronics and recommend temp sensor W11093254 W11179310 W10859573
We serviced a
GE dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 01/18/2023
Replaced wash pump assy
We serviced a
Samsung oven
Near Canandaigua, NY 14424
Derek
Job Details: 01/18/2023
Needs a new pcb and the element for the convection element. Tested the broil after the board was replaced and it is working. The convection is also working. The element has a crack in it. All tested fine.
We serviced a
Whirlpool washer
Near Webster, NY 14580
Tanner
Job Details: 01/18/2023
Complaint of noise during use. Ran auto diagnostic and agitator is slipping. Removed agitator, and found agitator is stripped. Inspected tines on gear case and tines are good. Customer researching all options and will call back if they opt for repair.
We serviced a
frigidaire dishwasher
Near Rochester, NY 14610
Cristian
Job Details: 01/18/2023
Replace display
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Derek
Job Details: 01/18/2023
Replaced the tstat and high limit. It still wasn?t running right so I installed a cycling thermostat. I ran and tested for 4 cycles and it?s gettin to the right temps now. I also pulled the dryer apart and cleaned it out .
We serviced a
MAYTAG washer
Near Ontario, NY 14519
Chris
Job Details: 01/18/2023
Replaced speed and shift actuator
We serviced a
Samsung refrigerator
Near Spencerport, NY 14559
JK
Job Details: 01/18/2023
Refrigerator evap cover with fan and temp sensor will need to be replaced. 01/18 Replaced evap cover and temp sensor also extended the defrost cycle
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14617
Tanner
Job Details: 01/18/2023
Complaint of warm FF. Measured 54 degrees in FF -10 in FZ. Opened FZ and Evap fan not running. Confirmed 120 VAC to Evap fan. Replaced fan. Steamed ice build up. Tested unit and unit tested good.
We serviced a
GE refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 01/18/2023
Replace control board and display board