Checked full frost about 15 min in and only partial frost this is a seal system issue will recommend getting compressor checked .

Washing machine has standing water on site, and is not draining. Unit needs a new drain pump. Customer does not want to go through with the repair due to price, and the fact that his control bourd is also giving him issues.

She may need this control panel if the bottom doesn?t hold WE19M1687. Pulled the dryer apart to get the spring out for the power button. Installed the spi.ring and glued it in. If it breaks again it?s time to replace the user interface or possibly the dryer.

The fridge temp was 72 and the freezer was 70. I pulled the covers off the back of the freezer and the evap fan is working. The coils are all room temperature no signs of frost and not even cool. I pulled the unit it out and removed the rear plate. The compressor and fan are running and working. The coils are a little dusty but nothing to cause the unit to not cool. I unplugged the unit and let sit for 2 min. I reset the unit let in run for 20 min and still no frost in the evap coil. Unit is a Kenmore elite built by lg. there is an issue with the sealed system or possibly the compressor has failed internally. Unit is 4yrs old and under warranty she is having sears come look at it.

Ran a spin cycle with towels, and noticed noises that sound like the unit has a barring issue in spin mode. very loud when the tub starts to slow down and end the cycle. Customer states she's plans on buying a new one, just wanted confirmation if this was the issue.

Replace control temp # tested unit working normal now

Customer has a bad compressor causing both the freezer and the fridge compartment to have no cooling customer will have to start exploring there options on a new unit complete

Door door skin off to make sure inner door was not wet to verify dispenser was not leaking and it?s not. Going to order lower door seal. 9/5 ordering lower spray arm 9/7 installed new lower spray arm and ran on heavy duty for about 20min without a leak then put it in and be hour wash and ran it for 25min without a leak.

Needs new wash pump estimate approx 370 plus tax due No repair at this time

Customers unit had a bunch of frost builded up on the left hand side of the freezer when diagnosing unit and opening fridge seen a gap on the freezer door not properly shut allowing warm and cold air to get in which caused all the frost cleaned it up and educated customer to make sure they are closing the door right and to monitor it

Cleaned out drain line for the icemaker and make sure water and icemaker is working told customer give us a call few weeks to make sure unit is working if still same problem will recommend Heater cover #5303918747

Cleared defrost drain

Replaced main PCB, checked service mode and all systems test ok.

When removing cover in the freezer side notice big ice Rock around the corner of the the coils this is unusually a sign Low on refrigerant told customer this might last a year or less not really sure icemaker Is making ice fine possible issue can be temp in freezer causing ice to stick together. Customer is aware that if cooling not good in freezer time for new unit .

The rear bearing is super noisy. Parts going to be $500 plus labor shipping and taxes. Going to be $700 $800 to repair not worth it.

Replaced water inlet manifold assy and unit tests ok

Customer is not getting any power to the unit that?s the reason for it not turning off will have to get in contact with an electrician to get issue resolved complete

Customer unit fills with water but does not circulate here a hum but the arms are not moving customer would need a circulation motor (W10846093) will have to get in contact with land lord to see if they want to go along with the repair

Installed new evap fan and jazz board ran and tested all and all is working good temp at F/F vent is 31?

Squeeky noice coming from the idler. The idler will need to be replaced. Replaced idler wheel.

Replaced the igniter it was very whit and burnt looking.

Customer has a bad compressor unit is spitting out a 83 84 error code and also put unit into a forest frost mode waited 15 - 20 min and customer does not have a single frost pattern going across the coils customer will have to get in contact with Samsung to get issued resolve

Ran temperature up to 350 checked all from board and all is good, temperature offset was set +25 causing over heating adjusted back down tested and all is withing 5-7?

Installed new belt and idler assy Unit checks ok , unable to check airflow to vent as it?s a second floor unit

Unit has a damaged drum, and its warped, therefore it's rubbing against the gasket and causing smoke. Everything else checks out good. Customer state she will just buy a new one.

Unit not defrosting , put unit into service mode and unit defrosts in forced defrost - defrost control is NLA and we are unable to repair

Customer unit is spitting a miscommunication error when diagnosing unit customer would need interface which is showing it is out of stock and unavailable to order customer will be exploring there options on a new unit

The one ge fridge everything seems to be working except I have no frost on the evaporator. The unit is out of refrigerant. The second GE mini fridge compressor is not turning on. It needs a new starter relay. The repair is going to be around $350 a new Frigidaire that size goes for $440. The LG the LG fresh food or icemaker is working fine. The freezer icemaker keeps freezing up on the customer. I don?t see where they offer or have the frost for the icemaker filt tube

Washer was making a noise when running, drain hose was rattling against base of machine and the bearings are going. Customer is going to use till it breaks

When I got to customer home unit was filled with ice told customer we have to have unit not working to confirm what?s wrong with unit .

Bad connection on display module display module will need to be replaced to correct.

Gfci breaker tripped - reset breaker and ran both washer and dryer at same time for extended period of time and unit did not fail. This is an older machine and is on a gfci breaker - may want to talk to an electrician to see if it can go on a normal breaker if local codes will allow ?if not may have to look into getting a newer up to date machine to prevent intermittent gfci tripping issues

Garage fridge door out of alliagnment realigned all sealing good. Indoor refrigerator evap drain clogged cleared drain and ice all is draining good, installed new water filter on inside refrigerator tested all is running good.

Screw driver that fell into lint slot was jamming the motor. Therefore the unit was not able to run. I removed the screwdriver, ran and tested. Everything working good now. Vacumed out the lint from there vents.

Cleaned he orifices on all the top burners. I replaced the worn out bake element. It was not getting hot enough.

Drain pump was running for 30 seconds then shutting off for 30 second then Would just do that cycle over and over. The UI would not show any display and you could not choose anything. When looking at drain pump the connection was bad which lead to a short and it fried the board. Customer is getting a new dishwasher

Drain clogged with dust and rust removed all tested and all is draining good

I replaced the evaporator fan and cover assy it was frozen up badly and the styrofoam insulation was coming apart. I defrosted the upper fan area and Installed a new evap thermal sensor. The drain was frozen over in the fridge section. Plus the bottom of the fridge was full of water and ice. I used my steamer to defrost the drain and the bottom of the fridge. I installed a new drain tube update kit to the back of the fridge. I told the customer it will probably take a good 6+ hours to reach temperature. It was 79 degrees when I left.

Complaint of no bake. Confirmed igniter glow but no combustion. Needs new igniter. Replaced igniter. Tested unit via 250 degree bake and unit tested good.

Ran unit through test mode all is testing good temperatures are dropping, monitor the unit and call if problem returns or refrigerator stays warm insure you leave the unit plugged in for proper diagnosis.

Complaint of no wash. Wash motor hums but no circulation. Power to wash motor. Needs new wash motor. Customer researching replacement cost. Will call if they opt to repair.

Belts are stretched out and will need to be replaced. Replaced belt kit ran and tested all and all is running good and quite.

Replace belt tested unit spins fine now

Customer has a bad range spark module and infestation every where inside the unit lane loses will be exploring there options on getting a new unit complete

Complaint of no start on regular cycle. No agitation. No drain. Unit is empty on arrival. Move timer to regular normal and cycle starts without issue. Unit fills but does not agitate. Spin does not work on regular. Advance to spin in delicate and unit does drain. Jumped connector 1-3 on pressure switch and unit does agitate. Pressure switch opens fill valves but does not close L1 to motor. In spin unit should spin regardless of water level switch using pressure bypass circuit but only spins in 1 setting. Unit needs water level switch and timer. Water level switch is no longer available for this unit. Part # 40077201

Will recommend control board Model number #WTW8127LC0 Serial #CA1000381

Took unit apart re adjusted the drum and also added luv to the shaft of the hub unit is operating with in specs complete

Needs cover and drain kit estimate approx 375 plus tax due for drain /cover only and parts on factory back order. Also freezer handle and freezer icemaker faulty would be at additional costs No repair at this time

Found weak igniter not holding gas valve open for bake (approx 2.75 amps) unable to get unit to reach set temperature in oven. Customer says control panel turns on and off as well , but could not duplicate estimate approx 500 plus tax would be due for control and igniter No repair at this time, homeowner not present gave estimate over phone. Sent email invoice only

Dishwasher was leaking at seal on sump a new one was ordered and installed and it?s working and not leaking.

Customer stated no water going inside unit F7 e9 Will recommend #W10754158 stator Slider #W10734521 Rotor #W10754161 VV haves it Clutch #W10754448

Evap fan was not working and an SY EF error code was showing. A new fan was installed but is still not working which mean a bad board customer is going to get a new appliance

Fridge- Complaint of no ice. Temps feel off. Measured 57 degrees in FF section. Measured 13 degrees in FZ. Dual Evap. Noticed signs of ice on FF evaporator cover. Disassembled and evaporator is completely iced up. Measured Evap. Thermistor at 9.11 k ohms which equates to 32 degrees a valid reading. ACU is receiving proper information from sensor but is not defrosting. Ordered ACU. Low temps will cause no ice. Frost pattern sufficient. Returned to install ACU. Measured 40 degrees in FF and -6 in FZ. Installed new ACU. Customer complaint of no ice. Ran ice harvest test and unit ejected ice. Ran ice fill test and IM filled with water. Customer advised could not diagnose IM due to temperatures on initial service call, ice makers will not work if temps are above 10 degrees. IM performing functions in test mode with new ACU installed. Customer advised wait at least 24 hours for ice. If issue persists needs new IM. SEE ADDITIONAL NOTES FOR PART # and labor rate. Dryer- Complaint of no heat. No igniter glow. Found open circuit in heater circuit. Found open thermal fuse. Replaced thermal fuse. Tested unit and unit tested good. Vent tested unit and unit tested good.

Checked drain hoses and tub and agitator and there is nothing that would cause a bad smell that can be seen. Washer is old customer is going to keep using.

Customer unit has a bunch of grease build up on the bottom of the unit when going into a spin mode will cause the unit to make a crazy noise during the spin operation also when putting into a test mode the lid lock error and pump error would appear seems like the board had a miscommunication problem my recommendation would be gearcase drain pump and main board

Complaint of ice door staying open, handle clearly broken. Quoted for new ice door assembly. Customer will call if he opt to repair.

Customer had corrosion build up on the display went ahead and cleaned it up if issues happens again would recommend the display board console but I do have the unit working with in specs complete

The top of the vent was covered with tape and aluminum foil like material. This was blocking the air flow and there was grease and grime that had leaked into the main board. There?s powers going to the board but none coming out. The computer board is $315 + 115.00 for labor shipping and taxes. Makin the repair over $500.00

Jazz board getting stuck in defrost mode, evap fan bad and will need to be replaced.

Ran complete cycle and observed no leaks Can try seals but will be approx 200 plus tax due Customer to monitor

Entire refrigerator is warm. Both compartments are around 67?. Compressor turns on every few minutes but when it does come on it makes a clicking sound then rattles for about 10seconds then clicks back off. I tried a new start relay and it still does the same thing. Compressor is bad and is locked up.

Need compressor fan it was not spinning at all. Replaced fan assy and it?s working now. Customer just needs to let it cool for a good 6 hrs.

Washing machine had standing water in it on site. Tested the drain pump and it did not work. Removed the left over water. Unit needs a new drain pump. Replaced the drain pump, ran and tested. Unit now drains and works properly.

Complaint of warm freezer over weekend but then unit started cooling.measured 10 degrees in FZ. Confirmed per owner manual this is a garage ready unit. No signs of frost on evaporator. No complaints of excess frost. Unit currently performing. Customer to continue to monitor.

Sears home warranty.com plan# 12674954 she may need us to email sears a copy of the paperwork for her home warranty. She needs a new dishwasher. W10082686 Is for the new user interface and it is no longer available. The upper rack needs a new wheel kit, new rails and the rack itself has broken tines. The wheels are broken off, and the rails are all twisted.

Has a water fill / sensor error . Per whirlpool service bulletin try replacing air bell/ sensor update first then if problem persists after replace main ACU No repair at this time Estimate approx 175 plus tax due to replace sensor kit And main ACU will be an additional charge for parts if needed

Complaint of noise when in operation and post operation. Noise is coming from controls housing, unit equipped with a cooling fan for the controls area. It is normal for this fan to run after a bake to cool that area. Manufacturer only provided wiring diagram and sent cabinet fans proactively. Cabinet fans ar snot correct part. Need parts breakdown to ensure proper fan is sent. Repair will require uninstall of appliance to complete. AP to coordinate parts with Koolmore. Once received will schedule repair. Koolmore is being charged for today's trip fee and half of the labor.

Customer stated noise coming from not back when she smack the bottom frame noise goes away I believe this is normal just vibration noise .nothing wrong with temps Check for error code no codes customer will send video if issue still happening.

Replaced updated ice service kit parts and appears ok May take 24 hours to cycle properly

Compressor stopped working, checked reading on winding and they are all over the place. Compressor is bad. Customer is going to get new appliance.

Best buy moved refrigerator to garage and dented door and need and estimated replacement for doors..

Unable to get unit to fail on multiple cycles Did find pressure/ water level hose restricted may be causing intermittent spin- cleared and customer will have to monitor. These Machines have trouble spinning out /balancing mats or rugs

Unit not heating up on site, igniter did not have the correct amp reading. Replaced the igniter, ran and tested, unit now heats up good.

Bolt to stator stripped and broken machine will need inner basket and motor stator to repair cost is not worth repair.

Installed dryer and added new gas line customer supplied part Tested unit heats up fine and no leaks

Customer dispenser is not responding customer would need dispenser and could not replicate any leaks coming from the dishwasher inform customer to monitor unit and educate us on how it is going

Washer spider gear is warped and causing front of wash drum to rub on door bellows when load is applied, machine repair is more than new machine. Refrigerator line kinked unkinked and all is working good. Advice customer of dryer being gas and venting into furnace room under kids bedroom and do not run until repaired and vented outside.

Replaced stalled evaporator fan motor and appears ok

Customers unit would trip the breaker at least once or twice a day when diagnosing unit went ahead and put the unit on a forest frost mode where it will activate compressor and all fans and did not trip the breaker also when putting into a long defrost mode did not trip the breaker and also heard the sizzle noise when in defrost mode plugged unit up to a different outlet and informed him to monitor unit and if it happens again we know it?s a problem with the unit and we can come back with another tec to get another opinion and if not then we know it?s a outlet issue and would need to get in contact with an electrician

Put fridge into service mode and it?s the Damper thats making noises when it opens and closes. Ordering a new one and will come back to install 9/5 installed new damper and put into service mode to test it and it?s opening and closing without any sounds and working the way it should

Needs a new main board. $255 for the part plus$115.00for labor +tax and shipping going to look at new units. Board is burnt and discolored at the main plug in for the power source and the heater. Also there is brownish discoloring on the green part of the board

Customer complaint no cooling when I got to customer home unit was in demo mode took off demo mode and Ran unit about 25 min and seen full frost pattern in freezer but when I unplug unit compressor sounded weird when starting possible compressor is starting to act up if issue comes back will recommend someone to check compressor.

Ice-maker setting was turned off told customer keep ice maker on and wait 24 hours

There was a Screen on the outside vent causing weak heat .

Samsung dishwasher was spitting a leak error code and the drain pump would run non stop customer had to turn off the breaker for it to stop when diagnosing unit had to do a soft reset on the unit and run a diagnostic test. while on site everything passed and could not replicate any leaks inform customer to make sure the drain line is sitting up high and has a loop into disposal and inform them to monitor unit and they have a 90 day service call complete

Installed drain lines and air brake. Tested unit and unit tested good.

Needs a new computer

Door when swapped from right to left door switch wires where pinched and finally broke was able to butt connect wires together if problem returns will need the door switch wire harness

Unit off apon arrival, turned unit on and compressor started cooling the system Will need to catch unit in failed state if issue returns

Dryer was making a weird noise when spinning, there was a golf tee stick in between the drum and case. Item was removed and there is no more sounds

Defrost thermostat defective and took out main pcb relay both will need to be replaced. 9-5-23: Replaced main pcb and both defrost thermostats ran and tested all is working good.

Quoted for new lid lock assembly. Customer looking at all options. Will call if opt to replace.

Customer had a bunch of coins stuck in the pump not allowing the unit to drain went ahead and cleaned out pump and ran a smart install unit operating with in specs complete

Dryer was heating there was a very large load in the dryer. Took dryer apart and tested all components and everything is working and Elena is coming on and is bright orange.

Replace fridge fan motor and software update .

No heat on site. The element did not pass the continuity test, everything else checks out good. Customer will need the element replaced. Replaced heating element, ran and tested, the dryer is now heating good.

Complaint of warm fridge. FZ and FF are room temp. Compressor not running. Cycled defrost timer and compressor never starts. Jumped thermostat and compressor turns on. Open thermostat, ordering new thermostat

Found the float was triggered due to water had leaked. Cleaned out and checked for leaks none found. Customer states she used 2 pods because they were stuck together. It probably over studded the dishwasher.

No heat on site, dryer high limit thermostat did not pass continuity test. Replaced dryer high limit thermostate. Ran and tested, unit now has heat.

Replace Maytag maintenance kit tested unit no squeaking noise