We serviced a
Kenmore washer
Near Webster, NY 14580
Cristian
Job Details: 05/15/2023
Dishwasher -Replace sump pump tested unit no leaks and runs fine now Washer -Replace timer did test cycle completed no issues .
We serviced a
Speed Queen Washer
Near Rochester, NY 14618
Tina
Job Details: 05/15/2023
Customer had an error code appear and washer was not working. When I got here he had it unplugged for about 3 days and when I plugged it back in there was no error code. I ran a full load and it completed all cycles without issues and no error codes. Let customer know he has 90 days on the service call and that if it happens again it will need a new board. He is still under warrant so he will contact speed Queen if he needs to
We serviced a
samsung refrigerator
Near Rochester, NY 14612
Jose R
Job Details: 05/15/2023
Customers unit is dispensing water non stop out of the dispenser even when not asking for water even with the door open it?s spitting out water customer would need water case assembly if wanting to go along with the repair
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details: 05/15/2023
Dryer motor pulley broke off motor so a new one was needed. Customer decided t just get a new dryer.
We serviced a
maytag dryer
Near Rochester, NY 14610
Derek
Job Details: 05/15/2023
Old Maytag dryer. I took the dryer apart and cleaned plus lubed the drum rollers. I took the fan out to clean it. It was packed full of lint and was causing the dryer to vibrate badly. Ram and tested it?s working good now.
We serviced a
Samsung Dryer
Near Rochester, NY 14611
JK
Job Details: 05/15/2023
Belt broken and one wheel locked up replaced as DESAMKIT ran and tested all is running good and quite.
We serviced a
frigidaire stove
Near Penfield, NY 14526
Jose R
Job Details: 05/15/2023
Went ahead and replaced xl burner cap unit working with in specs complete
We serviced a
samsung dryer
Near Penfield, NY 14526
Jose R
Job Details: 05/15/2023
Dryer making noise, found 2 rollers in very rough shape and idler about to break. Replaced 2 drum rollers and idler pulley. Dryer nice and quiet now.
We serviced a
GE refrigerator
Near Rochester, NY 14618
JK
Job Details: 05/15/2023
Fridge is cooler on the bottom than the top and the freezer is working without issues. There is a damper in the lower drawer of the FF section which is stuck open and it needs to be replaced. 5/15 new damper assy was installed and working without issues. Water line and ice maker was checked and everything is working
We serviced a
GE dishwasher
Near North Chili, NY 14514
JK
Job Details: 05/15/2023
Drain solenoid melted and will need to be replaced. 5-15-23: Replaced drain solenoid ran and tested all is working good.
We serviced a
samsung washer
Near Pittsford, NY 14534
Chris
Job Details: 05/12/2023
Found drain hose to low going into sump pump Installed hose on wash sink and cleared drain as well as possible Recommend plumber check sink drain for restrictions or leaks
We serviced a
GE Dryer
Near Pittsford, NY 14534
Derek
Job Details: 05/12/2023
Replaced the broken belt and tested. It?s working good.
We serviced a
MAYTAG Refrigerator
Near Rochester, NY 14617
Tina
Job Details: 05/12/2023
Slight crack in Line. Cut Line and working without issues
We serviced a
frigidaire dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 05/12/2023
Keypad connector may have been loose Tightened and cleaned ribbon connector and all buttons started working If problem returns recommend new keypad/Uib Estimate approx 510 plus tax if orderd
We serviced a
LG Washer
Near Rochester, NY 14618
Tina
Job Details: 05/12/2023
Washer is leaking, took back off and there a a lot of water build up in the bottom of the washer, drain pump is not leaking but found drum has a slow leak. Customer is going to get new washer.
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details: 05/12/2023
Dryer was heating but not spinning. Belt had broke. A ew belt alone with wheels and a idler pulley was installed and dryer is working without issues
We serviced a
maytag washer
Near Pittsford, NY 14534
Chris
Job Details: 05/12/2023
Ran couple cycles / wash and spin was unable to duplicate leak Possible intermittent leaky pump but unable to verify on todays visit
We serviced a
Maytag Dryer
Near Rochester, NY 14618
Tina
Job Details: 05/12/2023
Igniter was not lighting, gas coils were bad and TCO were bad but there had also been flash fire. The entire heating assy was rusted along w the insides of the dryer. Customer decided to get a new dryer as this one is 12 years old.
We serviced a
frigidaire dryer
Near Irondequoit, NY 14609
JK
Job Details: 05/12/2023
Microwave will need new magnetron and rectifier customer will replace unit, Refrigerator will need new water filter old one is cracked and leaking water, dryer is operating fine vent is fully clogged and will need to be replaced with rigid or semi rigid line along with a full dryer cleaning.
We serviced a
Kenmore Dryer
Near Pittsford, NY 14534
Tina
Job Details: 05/12/2023
Dryer was making grinding sounds when running so 6 new wheels, new idler pulley and new belt were installed and dryer is running without issues
We serviced a
Samsung Dryer
Near Rochester, NY 14606
Cristian
Job Details: 05/12/2023
Replace main pcb tested unit runs good now no issues
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 05/12/2023
Icemaker wire was lose now Icemaker is good replace temperature control everything is working now
We serviced a
GE stove
Near Fairport, NY 14450
Derek
Job Details: 05/12/2023
Needs a new board for the cook top and the dishwasher needs a door kit. Customer is getting a new cook top. Replaced the door hinges. Had to rewire the wires coming into the dishwasher. When I was pulling it out it sparked and tripped the breaker.
We serviced a
Kenmore refrigerator
Near Victor, NY 14564
Derek
Job Details: 05/12/2023
Replaced the starter mechanism on the compressor. It fired right up and is working well well.
We serviced a
samsung washer
Near Irondequoit, NY 14617
Cristian
Job Details: 05/12/2023
The issue is too much soap flakes causing marks on clothing customer needs to do more self clean I cleaned pulsator assembly as much as I can. This was considered cosmetic issue
We serviced a
asko Dishwasher
Near Victor, NY 14564
JK
Job Details: 05/12/2023
Ran dishwasher through full short cycle and all is running and draining good.
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14609
Cristian
Job Details: 05/12/2023
Cleaned out drain plug unit drains fine now smell we can?t really do to much Replace drain kit
We serviced a
frigidaire oven
Near Pittsford, NY 14534
Chris
Job Details: 05/12/2023
Haa a king trouble getting bake to light found amp draw of approx 2.84 amps and not strong enough to light / maintain temps Replaced igniter now getting 3.2 amps and verified ave temp of 354* 15 min after preheat All appears ok
We serviced a
Subzero Dishwasher
Near Honeoye Falls, NY 14472
JK
Job Details: 05/12/2023
Object stuck in pump removed all is quiet and running good, there is a safety recall on this dishwasher for heating element rework, adviced customer of recall and not to use dishwasher until repaired. Model# DW2450 Serial# 20019406
We serviced a
Samsung refrigerator
Near Rochester, NY 14626
Cristian
Job Details: 05/12/2023
Replace Icemaker tested unit no error code please wait 24 hours to make ice
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14612
JK
Job Details: 05/11/2023
Refrigerator start capacitor bad changed ran and tested temperatures are dropping and compressor is running good.
We serviced a
Electrolux Dryer
Near Fairport, NY 14450
Cristian
Job Details: 05/11/2023
Remove all lint from the motor no vibration noise unit is considered within specs
We serviced a
Samsung washer
Near Fairport, NY 14450
Derek
Job Details: 05/11/2023
Dryer vent is cleaned out. Ran and tested the washer. Nothing out of the ordinary was really jumping out at me. So the customer gave me some towels to do a rinse and spin. The shock absorbers seem a little weak. Replaced and tested it seems to be better now.
We serviced a
Bosch washer
Near Pittsford, NY 14534
Cristian
Job Details: 05/11/2023
If customer calls back will need drain pump
We serviced a
Samsung Refrigerator
Near Rochester, NY 14612
JK
Job Details: 05/11/2023
Evap fully warm and compressor is running unit has a sealed system issue and is not cost affective to repair.
We serviced a
Samsung washer
Near Rochester, NY 14616
JK
Job Details: 05/11/2023
Discharge sink clogged and drain line below water and Siphoning back into machine when pump shuts off causing washer to backfill with water.
We serviced a
Amana Washer
Near Rochester, NY 14609
Jose R
Job Details: 05/11/2023
When diagnosing the unit and running it unit was making a loud vibration noise and a loud squeaking noise as well when taking unit apart seen that the idler was going to go as well as the belt went ahead and replaced Maytag dryer repair kit unit still squeaking and vibrates loud due to blower has a crack in it and motor making loud noise as well not viewing that those parts can not be order complete
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/11/2023
Unit has poor/partial frost pattern needs sealed system work Unable to repair recommend factory service
We serviced a
whirlpool Washer
Near Webster, NY 14580
Chris
Job Details: 05/11/2023
Unit was in suds lock Reset control and cleared suds and appears to be working If problem returns recommend ACU/sensor Approx 400 plus tax would be due to replace
We serviced a
Samsung oven
Near Webster, NY 14580
Chris
Job Details: 05/11/2023
Replaced bake igniter and unit now heats properly
We serviced a
MAYTAG Dryer
Near Rochester, NY 14624
Jose R
Job Details: 05/11/2023
Customer unit would run non stop went ahead and replaced timer now unit is operating with in specs complete
We serviced a
Electrolux washer
Near Rochester, NY 14623
JK
Job Details: 05/11/2023
Only complaint is for mold on bellow gasket. Quoted for bellow and customer accepted. Pre order bellow and return on Thursday morning 05-11-23: Replaced door boot ran and tested for leaks all is leak free and running good.
We serviced a
GE Dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 05/11/2023
Replace pressure Sensor tested unit no leaks and works fine now
We serviced a
Whirlpool dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 05/11/2023
Leveled the dishwasher. The vent was leaking I added some silicone grease to the o-ring. Ram and tested I don?t see a leak anymore.
We serviced a
samsung refrigator
Near Rochester, NY 14623
JK
Job Details: 05/11/2023
Replaced evap cover with fan and defrost heater with thermostat, ran and tested all and all is working good.
We serviced a
Whirlpool dishwasher
Near East Rochester, NY 14445
Cristian
Job Details: 05/11/2023
Installed dishwasher no leaks works good
We serviced a
MAYTAG oven
Near Irondequoit, NY 14609
Jose R
Job Details: 05/11/2023
Customer unit was taking to long to hit temp when diagnosing unit viewed that the heating element did not have any continuity and also part of the wire was burnt went ahead and spliced wire added another connector and replaced element unit working with new n specs complete
We serviced a
LG Dryer
Near Rochester, NY 14620
Derek
Job Details: 05/11/2023
I found the dryer would turn on and run but had no heat. I tested all the sensors. I found the thermal cut off in the dryer motor had tripped and wasn?t allowing the dryer to heat. I replaced the motor and ran the unit for 15 min. It has good heat and is running well. I also checked the dryer vent and it is clear and lots of air coming out.
We serviced a
GE Dryer
Near Pittsford, NY 14534
Derek
Job Details: 05/11/2023
Needs rear bearing and front bearing
We serviced a
lg Refrigerator
Near Rochester, NY 14615
Jose R
Job Details: 05/10/2023
Customer fan motor making loud noise and also was missing multiple blades on the fan went ahead and replaced motor and fan blade now unit is working with In Specs
We serviced a
Bosch dishwasher
Near Webster, NY 14580
Chris
Job Details: 05/10/2023
Pulled unit and Installed customer supplied spring kit Customer has some custom trim work
We serviced a
Maytag Dryer
Near Rochester, NY 14610
Cristian
Job Details: 05/10/2023
Replace thermal fuse tested unit and heating up fine now
We serviced a
Whirlpool Dryer
Near Penfield, NY 14526
Derek
Job Details: 05/10/2023
The event at the back of the dryer was so clogged up with lint there was no air flow so the dryer was short cycling after 10 seconds and only heating to 100 degrees . Now it?s cycling fine shuts off at 200 degrees and comes back on at 120.
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14612
JK
Job Details: 05/10/2023
No answere on phone and no answere at door left message to call and reschedule. 05-10-23: dishwasher vaporlocked due to not used for 4 months ran and manually filled with water all is running good.
We serviced a
Samsung Dryer
Near Webster, NY 14580
Chris
Job Details: 05/10/2023
Replaced blower/exhaust thermostats and cleaned exterior vent fixture Unit checks ok
We serviced a
Samsung Refrigerator
Near Rochester, NY 14624
JK
Job Details: 05/10/2023
Ice maker frozen over due to fault with icemaker control board and will need the ice maker kit, the oven will need new bake igniter due to igniter failure from normal use.
We serviced a
Whirlpool Stove
Near Fairport, NY 14450
Derek
Job Details: 05/10/2023
Ram in bake and the broil element came on and stayed on it wouldn?t shut off for up to 580 degrees so I turned the oven off at that point. Broil element realay stuck and not shutting off. Replaced the main board and tested the oven is workin properly now and cycling through the bake cycle like it should.
We serviced a
samsung refrigerator
Near Farmington, NY 14425
Derek
Job Details: 05/10/2023
Aroncone@paychex.com It?s a sealed system issue. I ran the ff force freeze in diagnostic mode and after 45 min there was barely any frost on the evaporator. Also the evap fan isn?t coming on at all. It acts like the unit is low on coolant.
We serviced a
Frigidaire oven
Near Rochester, NY 14609
Cristian
Job Details: 05/10/2023
Replace igniter# tested unit no leaks works good
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details: 05/10/2023
Unit appears it may have been over suds as when I started marching soap suds started building up and leaking from door Cleared suds if problem returns recommend bellow but see no obvious faults in it at this time
We serviced a
GE Dishwasher
Near Webster, NY 14580
Cristian
Job Details: 05/10/2023
Cleaned out drain line now unit drains out fine
We serviced a
Frigidaire Dryer
Near East Rochester, NY 14445
Cristian
Job Details: 05/10/2023
It was a vent issue this vent is going up to the roof they would have to get someone to check vent
We serviced a
amana washer
Near Pittsford, NY 14534
Chris
Job Details: 05/10/2023
cleaned out drain pump and reassembled washer , checks ok
We serviced a
frigidaire microwave
Near Rochester, NY 14607
JK
Job Details: 05/10/2023
Magnetron blown and will need to be replaced along with the rectifier. 5-10-23: Replaced magnetron and diode ran and tested all is working good and heating good.
We serviced a
Samsung refrigerator
Near Rochester, NY 14606
Jose R
Job Details: 05/10/2023
Customers unit was spitting a 84 c error code which is a compressor lock educated customer to deal with Samsung because unit comes with a 10 year warranty complete
We serviced a
bosch Oven
Near Ontario, NY 14519
Chris
Job Details: 05/10/2023
Replaced upper convection element Checks ok
We serviced a
GE dishwasher
Near East Rochester, NY 14445
Derek
Job Details: 05/10/2023
Put the spray ar,m back in for the top rack.
We serviced a
ge Dishwasher
Near Rochester, NY 14623
Jose R
Job Details: 05/10/2023
Complaint of unit leaking and unit not operating. Display is null on arrival. Power cycled unit and unit now powering on. No firmware updates available for this unit. Alerts specify CSM tripping frequently due to a DC power failure. Run various tests through test mode and drain pump always runs regardless of requested test. No load performance data available for turbidity, temp, or water level. Per service pointer if power cycle corrects unresponsive LED and no other part failure found to replace UI and then ACU. Leak is from rubber drain hose used to extend drain line. A corrugated line is required for proper operation. Quoted for drain line extender and UI.
We serviced a
MAYTAG oven
Near Marion, NY 14505
Derek
Job Details: 05/10/2023
Replaced igniter board for the spark module for the bake and broil.
We serviced a
SAMSUNG washer
Near Rochester, NY 14624
JK
Job Details: 05/10/2023
Spider gear bolts broken and bearing bad machine is not cost affective to repair recommend replacement of machine.
We serviced a
Kenmore refrigerator
Near Rochester, NY 14606
Cristian
Job Details: 05/10/2023
Cleaned out drain plug wait 24 hours for cooling in the fridge
We serviced a
Lg Fridge
Near Rochester, NY 14606
Cristian
Job Details: 05/10/2023
Replace fan motor
We serviced a
Jenn air Oven
Near Pittsford, NY 14534
Chris
Job Details: 05/10/2023
Replace oven control and dbl relay Unit heats good and checks ok Relay and high limit no charge
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details: 05/10/2023
Replaced lid safety switch and agitator dogs All checks ok
We serviced a
samsung refrigerator
Near Rochester, NY 14613
Jose R
Job Details: 05/10/2023
Customers unit had ice bullied up around the e evap cover went ahead and replaced evap cover temp sensor and cleaned out the drain hole and made sure the two drain hoses were cleaned out as well unit working with in specs complete
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/10/2023
Seal is ok , no rips or tears Appears items were just keeping door ajar slightly door does have small amount of warp to it causing to not close as tight on bottom left but door is NLA
We serviced a
GE Stove
Near Brighton, NY 14610
JK
Job Details: 05/10/2023
Tested every component in cooktop found one spark switch bad and causing spark through all even when off. 5-10-23: Replaced spark switch and ran and tested all is sparking normal and running good, if problem returns instructed customer to call GE. 18003861215
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14617
Jose R
Job Details: 05/10/2023
Customers ice maker was not working went ahead and replaced ice maker kit hit the test button switch and heard the water fill takes about 12 hours for unit to make ice now unit is working with In Specs
We serviced a
ge refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 05/09/2023
Replaced both slide rails and door seal tested all and all is working good.
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
Jose R
Job Details: 05/09/2023
Replaced idler set and heating element ran and tested all is running good.
We serviced a
GE dishwasher
Near Hilton, NY 14468
Derek
Job Details: 05/09/2023
Blown thermal tried to reset and will not reset put another on order and instructed customer on vent cleaning. 05-08-23: Replaced thermal fuse ran and tested temperatures are within range and all is heating and running good, suggest to get vent cleaning once every year. Installed new drain pump and all is draining good.
We serviced a
Sub Zero refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 05/09/2023
Appears unit needs inverter No repair at this time Estimate approx 333.00 plus tax would be due
We serviced a
Bosch dishwasher
Near Webster, NY 14580
Chris
Job Details: 05/09/2023
Washer housing assembly gear stripped and will need new housing assembly
We serviced a
samsung range
Near Hilton, NY 14468
Derek
Job Details: 05/09/2023
Customer will need Icemaker #2198597 and board #W10757851 Customer will not fix
We serviced a
Whirlpool washer
Near Rochester, NY 14619
Jose R
Job Details: 05/09/2023
Seal system issue customer will have to get compressor checked
We serviced a
LG refrigerator
Near East Rochester, NY 14445
Cristian
Job Details: 05/09/2023
Uo code vent not closing Cleaned soap residue etc off of seal and unit now closes .. if problem returns needs new vent assy approx 190 plus tax would be due to replace
We serviced a
Samsung washer
Near Rochester, NY 14613
Jose R
Job Details: 05/09/2023
05/08/2023 11:55 am by Cristian Ayala Inverter didn?t work but yet I?m.Receiving 120 to compressor and it?s not starting customer will need compressor checked
We serviced a
samsung dryer
Near Webster, NY 14580
Chris
Job Details: 05/09/2023
Replace drain pump tested unit drains fine no leaks
We serviced a
Ge Stove
Near Rochester, NY 14607
Cristian
Job Details: 05/09/2023
When diagnosing unit view that the agitator was not properly working then viewed that the screw that holds the agitator in place was broken half of the screw was in the transmission in this event customer will be exploring his options on getting a new one because would need a new transmission and washer agitator coupler
We serviced a
LG washer
Near Webster, NY 14580
Cristian
Job Details: 05/09/2023
Dryer is not started when you hit start. Voltage at outlet is good so Checked voltage from contacts B to brown wire on start switch and hit start when doing it should have 120v but there is nothing so a new start switch is being ordered. 5/8 installed new start switch and dryer is working without issues
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 05/09/2023
Replaced the lid switch. Ran and tested good.
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details: 05/09/2023
Compressor was not working and the relay was cracked. A new relay was put on but compressor was still not coming on which means the compressor is completely dead. This unit is unrepairable.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14606
Derek
Job Details: 05/09/2023
Bake element sparked when customer was using it then stopped working so a new element was installed and it?s working without issues.
We serviced a
GE dishwasher
Near Brockport, NY 14420
Derek
Job Details: 05/09/2023
Replaced main elec PCB and unit now passes all checks in service mode and unable to get unit to fail while running like previously
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Cristian
Job Details: 05/09/2023
When customers unit is going into a agitation mode making a weird sound and not agitating all the time could not get the agitator out even with a second pair of hands to replace the hub customer would have to reach out to the manufacturer and see if there is anything they can do complete
We serviced a
LG oven
Near Rochester, NY 14606
Derek
Job Details: 05/09/2023
We serviced a
Samsung refrigerator
Near Rochester, NY 14624
JK
Job Details: 05/08/2023
Replaced both slide rails and door seal tested all and all is working good.
We serviced a
whirlpool Dryer
Near Rochester, NY 14617
JK
Job Details: 05/08/2023
Replaced idler set and heating element ran and tested all is running good.
We serviced a
Bosch Dryer
Near Webster, NY 14580
JK
Job Details: 05/08/2023
Blown thermal tried to reset and will not reset put another on order and instructed customer on vent cleaning. 05-08-23: Replaced thermal fuse ran and tested temperatures are within range and all is heating and running good, suggest to get vent cleaning once every year. Installed new drain pump and all is draining good.
We serviced a
MAYTAG Dryer
Near Farmington, NY 14425
Derek
Job Details: 05/08/2023
Replaced the thermal cut off and tested the dryer it?s workin great now,