We serviced a
lg dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 01/15/2024
CL code child lock customer also said it?s randomly beeps but no code will show I told them if still happens press start and see if he goes on if not sound like a display issue possibly # customer will need to send a video of issue
We serviced a
Samsung dryer vent
Near Fairport, NY 14450
Derek
Job Details: 01/15/2024
Replaced the dryer vent it was the old plastic type. It?s now semi rigid.
We serviced a
Kenmore Washer
Near Hilton, NY 14468
Jose D
Job Details: 01/15/2024
The washer has a bearing issue. Not worth fixing since it's almost 18 years old. Would recommend to get a new washer.
We serviced a
Samsung Refrigerator
Near Rochester, NY 14626
JK
Job Details: 01/15/2024
Condenser fan burnt out put a fan behind to cool and will come back as soon as I get fan. 01-15-24: Installed new condenser fan ran and tested all and all is cooling and running good.
We serviced a
LG Dryer
Near Farmington, NY 14425
Derek
Job Details: 01/15/2024
The one front dryer wheel was totally worn out. I installed a maintenance kit. I cleaned out with my vacuum. Ran and tested it?s working great now nice and quiet.
We serviced a
GE Dishwasher
Near Penfield, NY 14526
Tanner
Job Details: 01/15/2024
Complaint of no operation. Unit beeps at start of cycle. Confirmed complaint. Unit is indicating door is open even though it is latched. Power cycled unit. Issue went away. Customer confirmed recent power outage. Power surges can cause computer glitches, if issue persists replace main control board.
We serviced a
MAYTAG OVEN
Near Williamson, NY 14589
Chris
Job Details: 01/15/2024
Replaced lower oven door handle
We serviced a
Samsung Washer
Near Rochester, NY 14612
Jose D
Job Details: 01/15/2024
The washer needs a whole new clutch assembly. Due to the price, the customer will look into purchasing a new washer.
We serviced a
kenmore washer
Near East Rochester, NY 14445
Jose D
Job Details: 01/15/2024
Ran a diagnostic test on the washer and it gave no error codes. Ran a calibration test. Ran a full rinse and spin cycle, with no present issues. Advised the the customer to hit pause and rearrange the clothing if the washer becomes unbalanced. Rearranging the clothing will help balance the washer out. If the problem continues, advised to call back.
We serviced a
Kenmore Washer
Near Canandaigua, NY 14424
Derek
Job Details: 01/15/2024
Replaced the water inlet valve for the cold water.
We serviced a
Bosch Dishwasher
Near Rochester, NY 14612
JK
Job Details: 01/15/2024
Ran dishwasher on all cycles all is running good no error codes and all is running good. Dryer will need Timer and cycling thermostat will have to call Speed Queen for parts.
We serviced a
ge Oven
Near Penfield, NY 14526
Jose R
Job Details: 01/15/2024
Customer complaint was that one of the burners would not turn on when diagnosing u it viewed that one of the electode were not sparking causing customer to need a c burner base ( also no parts are showing are available to order for the ge down draft vent system customer will be exploring there options and will get back to us if wanting to go along with any repair Model: ZVB36SH1SS vent Model: ZGU375NSD2SS cook top
We serviced a
Bosch Dishwasher
Near Victor, NY 14564
Derek
Job Details: 01/15/2024
Needs the main heat pump it was vibrating badly.
We serviced a
Multi Multi
Near Fairport, NY 14450
Tanner
Job Details: 01/15/2024
Part had pieces broken off and won?t snap into place. A new one is being ordered. Installed new UI fascia. Tested unit and unit tested good.
We serviced a
kenmore Dryer
Near Churchville, NY 14428
JK
Job Details: 01/15/2024
PO#3900 Apt 902, 910 Apt 910 vent needs to be cleaned, temps with vent on are tripping thermostats to early, with vent off dryer is running at normal temperatures. Apt 902: ran dryer through all cycles all is sounding normal, if problem returns suggest idler belt and rear bearing.
We serviced a
Kenmore Dryer
Near Macedon, NY 14502
Cristian
Job Details: 01/15/2024
Replace cut of thermal tested unit heating fine now
We serviced a
lg dryer
Near Webster, NY 14580
Chris
Job Details: 01/15/2024
Unable to install new dryer , customer was sent electric dryer and needs a gas unit
We serviced a
whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/15/2024
Apon arrival ice maker had ice in mold but 0volts beteeen L and N on gear head dropped ice maker and has power out of evap cover , re seated icemaker harness and unit now harvests if unit stops making ice again may be sign that harness is not making good connection and recommend replacing Est 145.00 plus tax and shipping ( no trip charge ) to replace harness
We serviced a
lg refrigerator
Near Rochester, NY 14625
Jose R
Job Details: 01/15/2024
Customer complaint was that the compressor would not turn on when diagnosing unit viewed that that the compressor board would non stop tick and not allow the compressor to turn on customer would need the compressor control board to get the issue resolved
We serviced a
samsung refrigerator
Near East Rochester, NY 14445
Jose R
Job Details: 01/15/2024
Customer complaint was that the fridge was not cooling when diagnosing unit viewed that the cooling come from the freezer and that the customer was getting a full frost pattern but the fan was not spinning allowing the unit to properly circulate customer would need evap cover
We serviced a
Samsung Washer
Near Irondequoit, NY 14617
Jose D
Job Details: 01/15/2024
The washer will not start on site. When powering on the washer, you can hear a constant clicking noise coming from the main board relay. The main board will need to be replaced to fix the issue.
We serviced a
Kitchenaid Refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/15/2024
Replaced inlet valve and cleared ice build up. May take 24 hours to start proper ice production
We serviced a
Kenmore Freezer
Near Rochester, NY 14625
Cristian
Job Details: 01/15/2024
Cleaned out drain plug tested drain draining fine now .
We serviced a
LG Washer
Near Victor, NY 14564
Jose R
Job Details: 01/15/2024
Customer complaint was that the unit was leaking when diagnosing u it and taking the top off notice that the leak was coming from the 3 in 1 cold water valve went ahead and replaced valve now unit is operating with in specs complete
We serviced a
Frigidaire Dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/15/2024
Replaced pressure switch and unit now runs To secure unit to cabinets properly would need mounting kit and solid surface mounting bracket Estimate approx 225-250 plus tax would be due
We serviced a
lg Garbage disposal
Near Penfield, NY 14526
Cristian
Job Details: 01/15/2024
Washer - no saved codes I ran Spin and rinse runs fine customer did mention it was a heavy load I explain adjust load size should be fine after . Disposal- nothing is wrong with disposal if this keep On happening will recommend ap plumbing Over the range -hood just remover light cap for customer they got the wrong lights .
We serviced a
SAmsung Oven
Near Ontario, NY 14519
Chris
Job Details: 01/12/2024
Replaced bake igniter and checks ok
We serviced a
MAYTAG WASHER
Near Pittsford, NY 14534
Tina
Job Details: 01/12/2024
Timer is not moving to next cycle a new one is needed 1/12 installed new washer timer and ran a cycle and it completed all cycles without any issues.
We serviced a
LG Washer
Near Fairport, NY 14450
Cristian
Job Details: 01/12/2024
Washer -replace drain pump Tested unit drains fine did notice a little bit of water coming out the door will need door seal soon . Customer wanted to get dishwasher check not cleaning correctly Will recommend wash motor assembly# service 99.99 parts $281.67 Labor 148.23 shipping 19.99 total 549.88 plus tax
We serviced a
Hotpoint Washer
Near Pittsford, NY 14534
Tanner
Job Details: 01/12/2024
Complaint of no wash. Unit fills, never agitates. Following stored errors 27 water accessibility 11 clock monitor 31 out of balance Unable to reproduce complaint. Customer states brown outs over the weekend. Power cycled unit. Did test wash and unit testing good.
We serviced a
Frigidaire Microwaev
Near Rochester, NY 14626
Jose R
Job Details: 01/12/2024
Customer complaint was that the handle broke off when taking door apart acknowledged that the door was crack also the stainless steel portion was broken off of the door and handle was off as well if customer wants to get issue resolved would need a new door assembly
We serviced a
Samsung Washer
Near Irondequoit, NY 14617
Jose R
Job Details: 01/12/2024
Customer complaint was that the unit was making a loud winding noise and banging around during the spin cycle when diagnosing unit viewed that customer has a bad inner and outer drum . Inform customer to get in contact with manufacturer to see if they can grant them a one time warranty or they will have to start exploring there options on a brand new unit complete
We serviced a
unsure Stove
Near Rochester, NY 14619
Cristian
Job Details: 01/12/2024
One of the nobs are broken will need #316353106 not available .
We serviced a
GE dishwasher
Near Penfield, NY 14526
Tanner
Job Details: 01/12/2024
Complaint of poor wash. Stored error for diverter position sensor. Ran unit and wash does not change positions. Cleaned off diverter disk. Reinstalled and unit tested good. Quoted for diverter disk if issue returns/perists.
We serviced a
Kitchenaid Range
Near Penfield, NY 14526
Chris
Job Details: 01/12/2024
Replaced listed burner jets and igniter assy on cooktop and checks ok
We serviced a
maytag multi
Near Pittsford, NY 14534
Tina
Job Details: 01/12/2024
Customer decided to not have dryer looked at. Oven bake igniter was not working, a new one was installed and it?s getting up to temp without issues.
We serviced a
whirlpool refrigerator
Near Hilton, NY 14468
Cristian
Job Details: 01/12/2024
Replace main board #wait 24 hours for proper cooling .
We serviced a
Samsung Oven
Near Webster, NY 14580
Chris
Job Details: 01/12/2024
Replaced bake igniter and checks ok
We serviced a
Samsung Dryer
Near Victor, NY 14564
Derek
Job Details: 01/12/2024
Try for wed pm if part is in if not it will have to be Friday I replaced the burnt out heater element. I also replaced cut off switch.
We serviced a
Samsung Dishwasher
Near Rochester, NY 14618
Tanner
Job Details: 01/12/2024
Complaint of incomplete wash particularly on upper spray arm. Ran unit and fill volume proper. Wash motor is circulating, spray arms not circulating properly. Unit not diverting water between top and bottom causing poor wash in all sections. Diverted is part of motor assembly. Quoted for motor assembly. Customer researching cost of repair.
We serviced a
ge dryer
Near Pittsford, NY 14534
Tina
Job Details: 01/12/2024
Motor makes a loud sound when trying to start and sometimes it will randomly start but it also has a burning smell. I did test timer, start switch and sensors which are all good. Belt is also good. Dryer has a bad motor and this unit is 12 years old. Customer is going to look at getting a new dryer.
We serviced a
n/a washer/dryer laundry center
Near Rochester, NY 14624
JK
Job Details: 01/12/2024
Building 113 Apt 3 outlet only getting 120v needing 220v to run heating element, checked breaker and reset and still only 120v customer will need an electrician to correct, checked all with dryer all is checking good.
We serviced a
Samsung Stove
Near Macedon, NY 14502
Tina
Job Details: 01/12/2024
Gas cooktop front right burner wasn?t lighting. I was able to clean out the orifice and it starting lighting again. Customer thought temp in oven was off so I turned on and got the median temp which was 360? so oven is working the way it should.
We serviced a
Frigidaire Refrigerator
Near Hilton, NY 14468
JK
Job Details: 01/12/2024
Installed defrost sensor and ff evap fan ran and tested all and all is working good, if problem returns will need main pcb.
We serviced a
Kitchenaid Oven
Near Canandaigua, NY 14424
Derek
Job Details: 01/12/2024
Needs a new water filter and the bottom pan of the oven . Replaced the filter I. The fridge and reset. I replaced the bottom oven pan that was covered in plastic. Ran and tested the oven. I cleaned the oven glass for her.
We serviced a
GE Dishwasher
Near Fairport, NY 14450
Tanner
Job Details: 01/12/2024
Complaint of no drain. Requested drain and pump hums but no production. Neeeds new drain pump. Replaced drain pump. Tested unit and unit tested good.
We serviced a
Kenmore Washer
Near Macedon, NY 14502
Tina
Job Details: 01/12/2024
Dryer was not going into a full spin and cloths were still wet. A new gear case is needed but the basket is also all moldy and the customer already got a new washer they were going to give it to their daughter but decided not to get it fixed.
We serviced a
whirlpool dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 01/12/2024
Replace heater # tested unit working normal now
We serviced a
GE Dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details: 01/12/2024
Replace water valve tested unit no leaks
We serviced a
Kitchen aid Oven
Near Ontario, NY 14519
Chris
Job Details: 01/12/2024
Replaced bake element and checks ok
We serviced a
GE Stove
Near Rochester, NY 14618
Cristian
Job Details: 01/11/2024
Will recommend Board #WB27X33085
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 01/11/2024
Used tool to tighten handle. It doesn?t appear to be loose at all. Let customer know if it happens again I will put part number in notes and we will order a new one for her. Customer was told wha5 each part cost already.
We serviced a
GE refrigerator
Near Rochester, NY 14604
JK
Job Details: 01/11/2024
Main PCB has power going in but nothing going out to unit along with UI control both will need to be replaced and UI control is NLA, Found unit in basement pulled UI and main pcb installed and tested all and all is running good except condenser fan is burnt out and will need to be replaced put fan behind for temporary fix. Water tank line blown and will need to be replaced.Replaced Condenser fan and water tank ran and tested all is running good and tested tank for leaks all is leak free and running good. 01-11-24:
We serviced a
Frigidaire dryer
Near Victor, NY 14564
Derek
Job Details: 01/11/2024
Needs a new blower wheel it is loose and hitting the housing. I also had to replace the motor the fan bushing wouldn?t come off he shaft of the motor. Ran and tested it?s working good and heating good.
We serviced a
kitchen aid dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 01/11/2024
Dishwasher is not filling with water all the way there is a 6-1 error code which means the dishwasher control doesn?t detect water. Gave customer a quote but dishwasher is 10 years old and she would rather just get a new appliance
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details: 01/11/2024
Washer is not spinning out well and making a high pitched sound while spinning. Took agitator off and hub is stripped along with the transmission post which is crumbing. Customer is going to look for new washer over the weekend to see if she find one. If she decided to get this fix she will call us and have us order the parts which the number will be in the notes
We serviced a
GE Dishwasher
Near Rochester, NY 14623
Jose R
Job Details: 01/11/2024
Customer complaint was that the unit would not turn on when diagnosing unit had to reset the unit a couple of times to get the display to turn back on then go through the process of doing a software update now unit is working with in specs complete
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14622
Jose R
Job Details: 01/11/2024
Customer complaint was that the ice maker was not producing any ice and leaking water out the filter portion went ahead and re adjusted the filter ask for water and confirmed that there was no leaks also ran the ice maker and watch the ice maker fill and it was properly function and working with in specs complete
We serviced a
jenn air oven
Near Walworth, NY 14568
Chris
Job Details: 01/11/2024
Replaced bake element and door gasket
We serviced a
Kitchenaid Stove
Near Webster, NY 14580
Chris
Job Details: 01/11/2024
Filter board blew out on back of range but appears to be NLA and we are unable to repair
We serviced a
lg refrigerator
Near Rochester, NY 14625
Jose R
Job Details: 01/11/2024
Customer complaint was that the fridge was not cooling in the freezer when diagnosing unit viewed that it only had a partial frost Which is indicating that they have a compressor issue educated customer to deal with manufacture or start exploring there options on a new unit
We serviced a
Cooktop Stove
Near Brighton, NY 14620
Jose R
Job Details: 01/11/2024
Replaced ignition switch now all burners are sparking properly and working with in specs complete
We serviced a
whirlpool refrigerator
Near Rochester, NY 14616
Cristian
Job Details: 01/11/2024
Replace jazz board tested unit working normal now
We serviced a
Jenn Air Dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/11/2024
Noise is from drain pump , does not appear to be failing at this time just has a little more vibration than expected No repair at this time est approx 200 plus tax due to replace drain pump Dryer vent estimate 150-200 plus tax would be due has a lot of 90* bents would need to take apart in basement and clean with shop vac
We serviced a
Kitchenaid oven
Near Fairport, NY 14450
Cristian
Job Details: 01/11/2024
The power cord going into the unit was all burned out I put pictures up I added new wire caps and tested unit working normal now
We serviced a
Kenmore Washer
Near Rochester, NY 14609
Jose D
Job Details: 01/11/2024
Won't spin on site. The lid switch was damaged. Replaced the lid switch, the washer now spins and drains.
We serviced a
Bosch dishwasher
Near Rochester, NY 14617
Cristian
Job Details: 01/11/2024
There was a object at the end of the drain line to sink causing not to drain Ones removed unit is draining fine now If keep on happening with error code e24 will recommend drain pump
We serviced a
ge dishwasher
Near Penfield, NY 14526
Chris
Job Details: 01/11/2024
Needs electronic control - unit is non responsive and will not communicate with smart hq tool Estimate approx 445 plus tax would be due on return after trip is paid via email No repair at this time
We serviced a
Whirlpool Oven
Near Rochester, NY 14606
JK
Job Details: 01/11/2024
Main board and UI board not communicating and throwing F9E0 error code both will need to be replaced not cost affective to repair customer will replace unit.
We serviced a
LG Washer
Near Victor, NY 14564
Derek
Job Details: 01/11/2024
I ran diagnostic mode and found it had no codes. I ran it and filled it and didn?t find a leak. The customer said there was a lot of water and suds in the front of the tub at the boot. I cleaned the drain ports and the drain tube there was slime and grime in there. I put it on the clean cycle and threw some afresh in it to help clean it.
We serviced a
Electrolux dryer
Near Rochester, NY 14611
Jose R
Job Details: 01/11/2024
Serial:4D02108336 Model:EWMED70JSS0 Customers complaint was that the unit would run for 10 mins and then go through the process of spitting an error code e61 indicating that there is a problem with the heating on the unit . Service this unit multiple times and when diagnosing unit viewed that there was a burnt out board causing a heater relay issue with burnt wires causing the unit to smoke at some point This unit is non repairable and customer will need to go through the process of exploring there options on a brand new unit
We serviced a
Whirlpool Dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/11/2024
Customer had new disposal installed but the knock out for dishwasher drain was still in place- removed knock out plug and tests ok
We serviced a
maytag washer
Near Victor, NY 14564
Cristian
Job Details: 01/11/2024
Replace door gasket tested unit no leaks
We serviced a
Unsure Washer
Near Churchville, NY 14428
JK
Job Details: 01/11/2024
Washer idler bad and has burnt out belt both will need to be replaced. PO is #3779 01-11-24: Replaced idler and belt on washer ran and tested all is running good and quite.
We serviced a
Frigidaire Refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 01/11/2024
Didn?t see no source of leak from the fridge check the drain plug check evaporator check inside freezer and fridge no source of water leaks. Basement fridge would recommend adjust temperature if still same problem will recommend to try to locate model number .
We serviced a
Unsure Washer
Near Fairport, NY 14450
Tina
Job Details: 01/11/2024
1/11 customer was confused about the lid lock light turning off at first and thought that meant the washer was shutting off. Once I explained it wasn?t a power button light and just for the lid lock she understood and he washer is working without issues.
We serviced a
Maytag Washer
Near Webster, NY 14580
Chris
Job Details: 01/11/2024
Replaced tub to pump hose, injector tub and observed no more water leaks. Also installed new belt set as old show signs of wear Unit now checks ok / left old parts with customer Water leaking from tub to pump hose also recommend injector sleeve and belt as they show signs of wear Estimate approx 305 plus tax including parts , trip and labor
We serviced a
Kitchenaid Oven
Near Rochester, NY 14609
Jose D
Job Details: 01/11/2024
Customer had issues with the oven control board. The start button was not working, but then started working when I was on site. Tested all buttons on the control board, everything seems to be ok right now. Advised customer to call back if it happens again and if they want to replaced the control board.
We serviced a
Frigidaire Stove
Near Rochester, NY 14613
Jose R
Job Details: 01/11/2024
Replaced valve now unnoticed operating with in specs complete
We serviced a
whirlpool dishwasher
Near Macedon, NY 14502
Derek
Job Details: 01/11/2024
Need a new motor. Intermittently stops working.
We serviced a
Whirlpool Refrigerator
Near Macedon, NY 14502
Derek
Job Details: 01/11/2024
The compressor and the fan both were not coming on when the fridge was plugged in. I was getting no voltage to either component. I replaced the main board. Ran and tested it seems to be cooling and is running good.
We serviced a
LG Dryer
Near Pittsford, NY 14534
Tina
Job Details: 01/11/2024
Dryer is dead, tested start switch and it was good then tested timer which is also good. Tested the red wire on start switch to contact x on timer and it was reading 2.6kohms which is way to high. Checked the high limit switch in the upper glide asm and it was good. No wires are broken which means the motor is bad. Customer is going to get a new appliance
We serviced a
Samsung Dishwasher
Near Rochester, NY 14624
JK
Job Details: 01/11/2024
Drain pump bad and allowing water to leak by into sump and trip water sensor customer will replace unit due to prior repairs and issues.
We serviced a
ge washer
Near Rochester, NY 14612
Jose D
Job Details: 01/11/2024
Dryer would not spin on site. The belt is broken. I replaced the belt, ran and tested, the dryer now goes into a cycle and works properly. Also leveled the dryer and checked the dryer vents, the dryer vent does not need to be cleaned.
We serviced a
lg dishwasher
Near Spencerport, NY 14559
JK
Job Details: 01/11/2024
Motor bad and will need to be replaced customer will contact LG and call us if needed.
We serviced a
Maytag Dryer
Near Rochester, NY 14618
Tina
Job Details: 01/11/2024
Dryer is not heating, all components were tested including element and they are good. The right voltage is going into dryer. A new board is needed. Customer is going to see if she can gets the parts covered because she is just out of warranty. Part number will be in notes if she calls us back.
We serviced a
maytag dryer
Near Rochester, NY 14609
Jose D
Job Details: 01/09/2024
Dryer making a screatching noise on site. The idler is seizing up and will need to be replaced. Fixed the issue with the maintenance kit. Ran and tested, the dryer no longer makes the noise and works properly.
We serviced a
ge dryer
Near Fairport, NY 14450
Derek
Job Details: 01/09/2024
The rear bearing is squeeling badly and the front drum bearing is worn into the plastic housing. Needs a new dryer.
We serviced a
Ge Dryer
Near Spencerport, NY 14559
JK
Job Details: 01/09/2024
Dryer will need a motor, blower, belt and idler. 01-09-24:Replaced dryer motor and idler with belt and blower ran and tested all is running good and quite
We serviced a
Waste king dishwasher
Near Rochester, NY 14625
Chris
Job Details: 01/09/2024
Removed debris from impeller and made no difference. Circulation pump is starting to go bad and unable to locate any replacement parts
We serviced a
jennair oven
Near Pittsford, NY 14534
Tina
Job Details: 01/09/2024
Temp is going about set temp, ex. Set at 350? going to get ver 400?Checked all sensors, both elements and everything is tested good. Ordering another bard and temp sensor which are both covered under warranty 1/9 new UI and temp sensor installed. If this happens again then the main control board needs to be replaced also. Usually on Jenn Air they are all one Assembly but on this range they are separate. Part number will be in notes along with price. Cleaned out filter on front load washer.
We serviced a
LG refrigerator
Near Penfield, NY 14526
Derek
Job Details: 01/09/2024
Both the fridge and freezer are warm. The air blowing out from the freezer is not nearly cold enough to keep it to temperature. It has lost its refrigerant or the compressor is not pumping properly. It seems to me it?s the compressor is bad it has a certain noise to it when they go bad and this one is making that noise. 9 almost 10yr old lg fridge. Time to get a new one or have someone replace the compressor and refill with fresh refrigerant.
We serviced a
Samsung Washer
Near Rochester, NY 14606
Jose D
Job Details: 01/09/2024
The unit will not go into cycle on site. After running a diagnostic test, the error code AC4 was presented. This is a communication error between the PCB main and pcb PCB sub. Washer will need a new main board.
We serviced a
Kitchen aid Refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 01/09/2024
Replace water valve tested unit working normal now
We serviced a
Muitl Multi
Near Rochester, NY 14610
Cristian
Job Details: 01/09/2024
Fridge will recommend Ice-maker # Dryer error codes d90 they have vent going to wall and not venting correctly will recommend the vent bucket.
We serviced a
samsung washer
Near Rochester, NY 14609
Jose D
Job Details: 01/09/2024
Washer won't fill or go into cycle, ran a diagnostic mode and the DC1 error code came up. (Door lock issue). Ran a spin only cycle, and the lid lock was then activated and locking properly. I then ran a second diagnostic test, the washer passed the test with no error code this time. Unit might have an intermittent lock issue but is now working correctly at the moment. Customer will call back if the issue happens again.
We serviced a
Samsung Range
Near Rochester, NY 14624
Jose D
Job Details: 01/09/2024
No heat on site. The igniter is receiving the correct voltage, but is not turning on. The igniter is faulty and will need to be replaced. I replaced the igniter, ran and tested, the oven now has heat and is working properly.
We serviced a
Kenmore Dishwasher
Near Rochester, NY 14609
Jose R
Job Details: 01/09/2024
Customer complaint was that the unit was leaking down into the basement when diagnosing unit viewed the leak was coming from the motor customer will be exploring there options and if wanting to go along with the repair that is the part that is needed
We serviced a
ge dishwasher
Near Canandaigua, NY 14424
Jose R
Job Details: 01/09/2024
Customer complaint was that the unit would not power on went ahead and did a soft reset unplugged everything and plugged it back and could not get the display to turn on to the the software update and was getting power to ui but still not turning on if customer wants to go along with repair would recommend user interface
We serviced a
oven ge
Near Rochester, NY 14610
Jose R
Job Details: 01/09/2024
Customer complaint was that the unit was not working when diagnosing unit seen that the board was not providing the 120 to send out to the igniter went ahead and replaced board now unit is sending the proper voltage and got the igniter to turn on and working with in specs if unit keeps on acting up only thing left would be wire harness which is unavailable complete