We serviced a
GE washer
Near Pittsford, NY 14534
Derek
Job Details: 01/17/2023
The drive motor has an inverter board that is built into it. The inverter computer board is throwing a lid lock code. The lid lock is working fine. When the lid is open he machine. It?s going to be $400 for the motor plus labor and everything. The cost of repair is going to $665 I suggest going with a whirlpool brand washer top load which is Amana maytag kitchen aid or roper. Lg top load is also ok of a machine. No Samsung or GE
We serviced a
samsung washer
Near Farmington, NY 14425
Derek
Job Details: 01/16/2023
The unit will fill with water and drain that is it. It doesn?t wash or spin the clothes. The basket doesn?t move. I went into diagnostic mode and found a few error codes. 3c2 error is the main one that is a computer error. There were a couple of dc unbalanced codes. There was also a u6 code for machine speed error. The machine is going to need a new inverter pcb board and a new speed sensor. I order to get the basket to move. It may need more parts for the out of balance codes. I cannot tell without the machine fully running.
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Tanner
Job Details: 01/16/2023
Complaint of dryer ending cycle early. Vent tested unit and unit test poorly. Opened unit and found signs of dryer fire. Harness on dry sensor connector has some copper showing. Repaired harness. Tested unit and unit tested good. Dry sensor circuit shorting to ground causing short auto dry. Customer advised poor ventilation can cause dryer fires. Customer advised dryer is a fire hazard and vent must be serviced. Venting managed by property maintenance. Dryer harness is not available to order. Customer to reach manufacturer if issue persists.
We serviced a
frigidaire dishwasher
Near Rochester, NY 14617
JK
Job Details: 01/16/2023
Sump motor was clogged with plastic cleared all cleaned sump ran and tested all is working good.
We serviced a
Frigidaire dishwasher
Near Fairport, NY 14450
Alex L
Job Details: 01/16/2023
Replaced user interface board
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Tanner
Job Details: 01/16/2023
Microwave- door open indicator. Light is on even when door is closed. Replaced monitor switch assembly. Tested unit and unit tested good. Dishwasher- E15 overflow. Unit dripping from inlet. Replaced inlet. Tested unit and unit tested good.
We serviced a
whirlpool dryer
Near Brockport, NY 14420
JK
Job Details: 01/16/2023
Dryer thermal cutoff blown replaced as kit ran and tested temperatures all is correct and withing specs.
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Chris
Job Details: 01/16/2023
Replaced cold control under warranty Model er2chmxpl04 Serial eu0714232
We serviced a
GE Refrigerator
Near Penfield, NY 14526
Chris
Job Details: 01/16/2023
Unit not defrosting very poor technical documentation on this unit Defrost heater reads 35 ohms Recommend trying defrost thermistor advised customer if problem persists recommend board and heater at additional charge and unit will need to be turned off for 24 hours before part install
We serviced a
Whirlpool washer
Near Ontario, NY 14519
Chris
Job Details: 01/16/2023
Replaced motor capacitor and unit agitates and spins
We serviced a
Samsung Dryer
Near Victor, NY 14564
Derek
Job Details: 01/16/2023
Replaced the belt and the broken belt tensioner. Fixed the vent in he back it wasn?t connected properly. Also cleaned the dryer ven.
We serviced a
Whirlpool Dryer
Near Penfield, NY 14526
Alex L
Job Details: 01/16/2023
Replaced dryer vent
We serviced a
GE washer
Near Spencerport, NY 14559
JK
Job Details: 01/16/2023
Gearcase bearing going bad and causing drag on motor sensor causing it not to spin at full speed with load gearcase will need to be replaced recommend to replace machine.
We serviced a
Whirlpool refrigerator
Near Victor, NY 14564
Tanner
Job Details: 01/16/2023
Complaint if no ice. Measured 37 in FF 2 in FZ. Confirmed 120VAC to TH circuit. IM only works when TH is jumped. TH circuit open in IM. Needs new IM . Replaced IM. Jumped TH and confirmed harvest and fill. Customer advised to toss first batch of ice.
We serviced a
Samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 01/16/2023
01/16/2023 11:47 am by Cristian Ayala Unit did have a ice build around the drain plug but I don?t think that will cause no cooling in the fridge fan is good heater is good I tested unit fridge is getting cold damper was staying open if customer calles back will Recommend Damper ADJ73712910 out of stock dod explain to customer parts not a available Control board EBR77042535 out of stock
We serviced a
samsung washer
Near Penfield, NY 14526
Tanner
Job Details: 01/16/2023
Unit not spinning, inspected under and found wire broken from capacitor again. Customer states son fixed after we had fixed it last year. Spliced new connector. Unit now spins but not properly. There is non oem harness spliced into oem harness, unsure if performed by us or customer. Unit not reaching top speed. Circuit may be faulty due to excess splices. Would need new capacitor/harness to rule out. Waived labor on Splice repair per AP. Service call only. Customer to replace machine due to cost of repair and dissatisfaction with machine.
We serviced a
Kenmore washer
Near Rochester, NY 14626
Cristian
Job Details: 01/16/2023
Customer stated on spin unit banging around really loud going to run a rinse and spin with towel to confirm any noise Advice customer send a video of the noise still happing I believe this was a leveling issue didn?t get no noise or see any issue .
We serviced a
Kenmore Washer
Near Rochester, NY 14618
Alex L
Job Details: 01/16/2023
Replaced inlet valve on washer and cleaned dryer vent
We serviced a
GE Stove
Near East Rochester, NY 14445
Chris
Job Details: 01/16/2023
Replaced oven cavity bulb , right burner indicator light flickers est approx 88.00 plus tax due to replace No repair at this time
We serviced a
samsung washer
Near Rochester, NY 14615
JK
Job Details: 01/16/2023
Washer clutch broken and will need new clutch and motor stator parts listed. Washer Clutch: DC97-18439A Stator/Motor: DC93-00236C
We serviced a
maytag washer
Near Rochester, NY 14612
JK
Job Details: 01/16/2023
Drain pump clogged with debri cleared all and all is draining good ran and tested all is leak free.
We serviced a
Samsung Dryer
Near Victor, NY 14564
Derek
Job Details: 01/16/2023
The dryer is fairly new and I didn?t see much lint inside. After 5 min of running it said to check vent for better performance on the lcd screen. I put the dryer on times dry and checked. The louvers for the outside vent were not opening. I ran my brush and cleaned the vent out it was really dirty. I went back in and put the dryer back on and tested again. No more dryer performance code. I ran the washer and didn?t find much going on with it. The customer stated it would bang against the wall on spin cycle. It was out of balance with no load so I leveled the washing machine and tested the spin cycle. The washer is fairly newer and had only an unbalanced load fault code stored in it.
We serviced a
MAYTAG dishwasher
Near Pittsford, NY 14534
Alex L
Job Details: 01/16/2023
Noise coming from wash pump. Customer needs 6-919922. 6-919539 Customer declined repair
We serviced a
Whirlpool Dryer
Near Irondequoit, NY 14617
Alex L
Job Details: 01/13/2023
Heating element blown along with thermals. Replaced heating element and thermals
We serviced a
Amana Dryer
Near Farmington, NY 14425
Derek
Job Details: 01/13/2023
Found the wiring was burnt up at the board and the board was burned up. He wiring harness is nla. Cannot fix dishwasher at this time. Also had mice droppings.
We serviced a
Kitchen aid dishwasher
Near Irondequoit, NY 14617
Alex L
Job Details: 01/13/2023
LE error code indicates that the motor is locked, possibly due to a heavy wash load. Machine throws error code with no laundry in machine Customer needs 4417EA1002Y AHL72914402 Customer declined repair
We serviced a
LG washer
Near Irondequoit, NY 14617
JK
Job Details: 01/13/2023
Dryer had flash over fire and burnt some wires instructed customer to replace dryer due to damage to components and wires, instructed customer to not use dryer due to safety.
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Cristian
Job Details: 01/13/2023
Drain issue error cleaned out filter and told customer about how to clean filter unit is draining and working now Cleaned out dryer and vent
We serviced a
N/A washer
Near Rochester, NY 14610
Cristian
Job Details: 01/13/2023
Replace door switch
We serviced a
Frigidaire dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 01/13/2023
Replaced icemaker and ice room seal Seal should help with ice build up on door but some ice / frost is common and normal on these fridges
We serviced a
kenmore Refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/13/2023
Dryer is built in had to pull washer and disconnect to remove dryer for serviceability Replaced maintenance kit and vent and checks ok
We serviced a
Kenmore Dryer
Near Rochester, NY 14620
Alex L
Job Details: 01/13/2023
Reseated connector for wetness sensor. Machine operates as designed.
We serviced a
maytag dryer
Near Canandaigua, NY 14424
Derek
Job Details: 01/13/2023
Water inlet valve needed. Replaced and tested it?s not over flowing the dispensers anymore.
We serviced a
Whirlpool Washer
Near Penfield, NY 14526
Chris
Job Details: 01/13/2023
Needs electronics no repair at this time Estimate approx 360 plus tax due
We serviced a
GE dishwasher
Near Rochester, NY 14607
JK
Job Details: 01/13/2023
Dishwasher will need main pcb and user interface and both parts are NLA, washer needed cold water turned on in basement, turned on tested all is working good. Garbage disposal had screw stuck in it removed and reset all is running good.
We serviced a
samsung refrigerator
Near Rochester, NY 14624
Cristian
Job Details: 01/13/2023
Need ice maker kit DA82-02701A Epoxy DA81-05595A Ice tray DA97-14474C RF26J7500SR/AA S/N : 0AF84BBK100498T
We serviced a
Samsung refrigerator
Near Rochester, NY 14624
JK
Job Details: 01/13/2023
Refrigerator evap fan and thermostat will need to be replaced. 01-13-23: Replaced refrigerator evap cover and thermostats ran and tested all is running and working good.
We serviced a
maytag dryer
Near East Rochester, NY 14445
Derek
Job Details: 01/13/2023
It needs belt tensioner and the arm bot are worn and very loose making a lot of noise. Installed a new blower fan.
We serviced a
Whirlpool Dryer/washer
Near Pittsford, NY 14534
Alex L
Job Details: 01/13/2023
Replaced water spout on washer and maintenance kit on dryer
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 01/13/2023
Customer issue was water was not coming out customer stated he unplugged unit for 24 hours and now water is working did notice that the drain plug was blocked I cleaned drain plug .
We serviced a
Whirlpool Dryer
Near Ontario, NY 14519
Chris
Job Details: 01/13/2023
Replaced idler pulley and checks ok
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 01/13/2023
Replaced defrost term and defrost heater assy
We serviced a
GE refrigerator
Near Rochester, NY 14623
JK
Job Details: 01/13/2023
Filter manifold will need to be replaced. 01-13-23: Replaced filter housing ran and tested for leaks all is leak free and dispensing good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/13/2023
Control not staying on set temps and possible intermittent warm ff temps Recommend interface and ff air damper assy Unit to temp apon arrival
We serviced a
Samsung washer
Near Rochester, NY 14609
Chris
Job Details: 01/13/2023
Cleaned drain trap advised to check pockets and avoid items with lots of hair
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14618
JK
Job Details: 01/12/2023
Freezer drain clogged due to food buildup cleared all is draining good.
We serviced a
Samsung washer
Near Rochester, NY 14607
Alex L
Job Details: 01/12/2023
Replaced door lock and ran diagnostics. No fault codes. Machine fills drains and spins. Did notice some suds in tub will running diagnostics
We serviced a
MAYTAG washer
Near Webster, NY 14580
Cristian
Job Details: 01/12/2023
01/12/2023 05:07 pm by Cristian Ayala Customer issue that sometime then touch pad don?t work when you press by finger or the display turn dial won?t work when you spin by hand they would have to onplug it to have it work sometimes will recommend Display W11135393 $330 Mother board W11429620 $300 -20 shipping and 100 labor
We serviced a
Samsung oven
Near Rochester, NY 14621
Alex L
Job Details: 01/12/2023
2.75 amps from igniter. Stripped screw on front of burner tube. Unable to remove. Unable to do repair at this time
We serviced a
GE dishwasher
Near Rochester, NY 14607
JK
Job Details: 01/12/2023
Dishwasher needs more parts than it is worth customer will replace.
We serviced a
Whirlpool refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 01/12/2023
Ice maker was left on and water supply was turned off caused fill tube to freeze Cleared and ice maker fills Recommend customer keep an eye on it next several days If problem returns needs icemaker and inlet Est approx 295 plus tax due
We serviced a
GE dishwasher
Near Rochester, NY 14616
JK
Job Details: 01/12/2023
Dishwasher is hitting on cabinet all is level and installed correctly customer will need to trim side spacer of cabinet if problem comes back.
We serviced a
Samsung washer
Near Henrietta, NY 14467
JK
Job Details: 01/12/2023
Washer needs more parts than worth fixing customer will replace, dryer heating element bad replaced ran and tested all is heating and running good, vacuumed inside all is clean see docs
We serviced a
Kitchen Aid Oven
Near Rochester, NY 14618
Derek
Job Details: 01/12/2023
Going to need he oven cart double wall oven cooling blower fan is whining. This unit has two blower cooling fans the lower one was the bad one and making all the noise.
We serviced a
Samsung oven
Near Honeoye Falls, NY 14472
Derek
Job Details: 01/12/2023
Replaced the bake ignitor it was taking forever for the oven to ignite and lite. Ran and tested several times I don?t smell any gas. I cleaned out the orfices in the top burners one of them wasn?t igniting but I checked the others as well.
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Chris
Job Details: 01/12/2023
Replaced main relay board and unit heats on bake and convection - replaced turntable motor on microwave and unit turns Broil coil is bad and will not broil would need broil Broil element as well if customer wants broil
We serviced a
Samsung dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 01/12/2023
01/12/2023 01:59 pm by Cristian Ayala Cleaned out leak tray explain customer about over soaping and leveling unit Ran unit didn?t see no leaks if customer calls back will recommend sump pump witch is not available DD82-01313A
We serviced a
SAMSUNG refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 01/12/2023
Replace water dispenser , temp sensor ,drain kit and evapcover
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Chris
Job Details: 01/12/2023
Installed new cold control Customer requests paper receipt-no email
We serviced a
Maytag Oven
Near Fairport, NY 14450
Cristian
Job Details: 01/12/2023
Everything checks out fine bake working temperature is there 15 to 20 is with inspect will calibrated unit but if still same problem will recommend Temp sensor Control board
We serviced a
N/A Range hood fan
Near Ontario, NY 14519
Chris
Job Details: 01/12/2023
Installed new light switch and checks ok
We serviced a
Bosch dishwasher
Near Rochester, NY 14612
Cristian
Job Details: 01/12/2023
Replace dispenser
We serviced a
samsung refrigerator
Near Penfield, NY 14526
Chris
Job Details: 01/12/2023
Icemaker is iced up and jammed Recommend updated ice maker parts and door shim
We serviced a
Whirlpool Dryer
Near Rochester, NY 14625
Derek
Job Details: 01/12/2023
Flashover fire in dryer. Mouse droppings present inside dryer F00 E01 Load detected during clean cycle. Ran diagnostics tests 1-10. No error code occurred
We serviced a
MAYTAG washer
Near Fairport, NY 14450
JK
Job Details: 01/12/2023
Leveling leg fell off replaced all is level and running good.
We serviced a
Kenmore washer
Near Irondequoit, NY 14609
Alex L
Job Details: 01/12/2023
Replaced timer. Ran complete normal cycle with no issues. Timer advanced in all three cycles.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14618
Chris
Job Details: 01/12/2023
Appears to have a sealed system issue Poor frost pattern on evap both sections between 50-60 degrees apon arrival also defrost bimetal is bad an starting to separate Unable to repair
We serviced a
LG dishwasher
Near Victor, NY 14564
Derek
Job Details: 01/12/2023
Shoot for Tuesday morning if the parts are in if not Thursday pm will work call customer to let him know. Needs door hinge kits. I replaced the door springs and the hinges on each side. I leveled and centers the dishwasher so it opens and closes properly it?s also centered better so it?s not hitting the trim.
We serviced a
LG Washer
Near Pittsford, NY 14534
JK
Job Details: 01/12/2023
Ran washer through service mode no error codes all is working properly checked drain pump and filter all is free and clear and draining good. Dishwasher filters where clogged and racks tips are rusting all door seals good and no leaks instructed customer to run a cleaner through machine multiple times.
We serviced a
samsung refrigerator
Near Rochester, NY 14606
Cristian
Job Details: 01/11/2023
Customer is blinding didn?t know what was the red light on display means witch means it need a filter and also temp on display was high Celsius not Fahrenheit unit have no error code Done no parts needed
We serviced a
frigidaire dishwasher
Near Ontario, NY 14519
Chris
Job Details: 01/11/2023
Replaced faulty door latch that was not closing and checks ok Call for auth#
We serviced a
Whirlpool washer
Near Penfield, NY 14526
Derek
Job Details: 01/11/2023
Found the actuator speed sensor assy had come unattached from the shifter on the clutch so the clutch was stuck in between wash and spin.
We serviced a
GE washer
Near West Henrietta, NY 14586
JK
Job Details: 01/11/2023
Motor relay on main board stuck open and burnt main PCB will need to be replaced and part is NLA.
We serviced a
MAYTAG oven
Near Ontario, NY 14519
Chris
Job Details: 01/11/2023
Replaced lower oven bake igniter
We serviced a
GE Dryer
Near Webster, NY 14580
Cristian
Job Details: 01/11/2023
Will recommend Front drum Bearing WE3M26 Pulley WE12X83 Bering kit WE25M40 Glides #2 WE1M504 Customer will call if want to fix she will let us know what parts she wants
We serviced a
LG washer
Near Fairport, NY 14450
Derek
Job Details: 01/11/2023
Replaced the 3 way water inlet valve and tested.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14609
Alex L
Job Details: 01/11/2023
Installed new main control board
We serviced a
Whirlpool washer
Near Rochester, NY 14618
Cristian
Job Details: 01/11/2023
will recommend Basket drive Gear case assembly
We serviced a
GE oven
Near Webster, NY 14580
Alex L
Job Details: 01/11/2023
Installed new oven door gasket on upper oven
We serviced a
bosch Dishwasher
Near Irondequoit, NY 14617
JK
Job Details: 01/11/2023
Ran dishwasher through numerous fill and drain cycles checked inlet valve, drain line all pumps and leak points can find no leak releveled dishwasher and mounted instructed customer to run and call if returns.
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details: 01/11/2023
I replaced the door boot and checked for leaks all looks good
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
JK
Job Details: 01/11/2023
Dryer vent cleaning completed all is clean and venting good.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14608
JK
Job Details: 01/11/2023
Start relay bad changed ran and tested all is working good.
We serviced a
Kenmore Washer
Near Rochester, NY 14623
Cristian
Job Details: 01/11/2023
Can?t remove bolts looks like some else came and tried it will recommend breaking pull starter assembly and removing bolts to replace both parts Model number 110.22352511 Agitation W11550891 Bolt W10625252
We serviced a
bosch Washer
Near Fairport, NY 14450
Derek
Job Details: 01/11/2023
Drain pump not working all the time. Replaced the drain pump and tested 3 times it drained each time.
We serviced a
MAYTAG washer
Near Walworth, NY 14568
Derek
Job Details: 01/11/2023
Needs a new wash plate. Needs a new motor sensor. Also the water sensor is built into the board.
We serviced a
Whirlpool Washer
Near Marion, NY 14505
Chris
Job Details: 01/11/2023
Cleaned pressure hose if persists recommend elec See notes
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Cristian
Job Details: 01/11/2023
Replace water valve
We serviced a
bosch Dishwasher
Near Rochester, NY 14616
JK
Job Details: 01/11/2023
Replaced water brake inlet and door springs ran and tested all for leaks and operation all is leak free and running good.
We serviced a
MAYTAG washer
Near Macedon, NY 14502
Derek
Job Details: 01/11/2023
Needs a door lock replaced the door lock it was buzzing loudly and not locking all the time. I ran and tested about 5 cycles and I couldn?t get it to falter. It?s also not buzzing loudly at all any more.
We serviced a
Frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details: 01/11/2023
Replaced flex tray ice maker No email would like printed copy mailed
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 01/10/2023
Customer will think about getting icemaker kit replace
We serviced a
Samsung oven
Near Penfield, NY 14526
Alex L
Job Details: 01/10/2023
Declined repair
We serviced a
GE dishwasher
Near Irondequoit, NY 14617
Alex L
Job Details: 01/10/2023
Reset dishwasher Installed new rollers,idler,belt and blower wheel
We serviced a
Samsung washer
Near Rochester, NY 14620
Tanner
Job Details: 01/10/2023
Complaint of no drain. Unit is empty on arrival. Set timer to drain and spin and drain pump runs but no spin. Request wash and unit fills full but does not agitate. Confirmed continuity through lid switch. Confirmed continuity from fill switch. Measured 120 VAC to motor agitate circuit when full of water. Requested spin and measured 120 VAC to motor when spin is on. No status led on motor inverter board. Needs new motor. Customer researching replacement options.
We serviced a
Samsung dishwasher
Near Rochester, NY 14606
Alex L
Job Details: 01/10/2023
Installed dishwasher
We serviced a
Maytag Dryer
Near Rochester, NY 14620
Alex L
Job Details: 01/10/2023
After replacing thermostat machine cycles to 195 degrees. Working as designed
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14617
Cristian
Job Details: 01/10/2023
Replace ice-maker
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/10/2023
Removed jammed cube and ice maker cycles If problem returns recommend new ice maker
We serviced a
admiral Dryer
Near Webster, NY 14580
Chris
Job Details: 01/10/2023
Replaced maintenance kit