We serviced a
LG washer
Near Fairport, NY 14450
Derek
Job Details: 01/11/2023
Replaced the 3 way water inlet valve and tested.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14609
Alex L
Job Details: 01/11/2023
Installed new main control board
We serviced a
Whirlpool washer
Near Rochester, NY 14618
Cristian
Job Details: 01/11/2023
will recommend Basket drive Gear case assembly
We serviced a
GE oven
Near Webster, NY 14580
Alex L
Job Details: 01/11/2023
Installed new oven door gasket on upper oven
We serviced a
bosch Dishwasher
Near Irondequoit, NY 14617
JK
Job Details: 01/11/2023
Ran dishwasher through numerous fill and drain cycles checked inlet valve, drain line all pumps and leak points can find no leak releveled dishwasher and mounted instructed customer to run and call if returns.
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details: 01/11/2023
I replaced the door boot and checked for leaks all looks good
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
JK
Job Details: 01/11/2023
Dryer vent cleaning completed all is clean and venting good.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14608
JK
Job Details: 01/11/2023
Start relay bad changed ran and tested all is working good.
We serviced a
Kenmore Washer
Near Rochester, NY 14623
Cristian
Job Details: 01/11/2023
Can?t remove bolts looks like some else came and tried it will recommend breaking pull starter assembly and removing bolts to replace both parts Model number 110.22352511 Agitation W11550891 Bolt W10625252
We serviced a
bosch Washer
Near Fairport, NY 14450
Derek
Job Details: 01/11/2023
Drain pump not working all the time. Replaced the drain pump and tested 3 times it drained each time.
We serviced a
MAYTAG washer
Near Walworth, NY 14568
Derek
Job Details: 01/11/2023
Needs a new wash plate. Needs a new motor sensor. Also the water sensor is built into the board.
We serviced a
Whirlpool Washer
Near Marion, NY 14505
Chris
Job Details: 01/11/2023
Cleaned pressure hose if persists recommend elec See notes
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Cristian
Job Details: 01/11/2023
Replace water valve
We serviced a
bosch Dishwasher
Near Rochester, NY 14616
JK
Job Details: 01/11/2023
Replaced water brake inlet and door springs ran and tested all for leaks and operation all is leak free and running good.
We serviced a
MAYTAG washer
Near Macedon, NY 14502
Derek
Job Details: 01/11/2023
Needs a door lock replaced the door lock it was buzzing loudly and not locking all the time. I ran and tested about 5 cycles and I couldn?t get it to falter. It?s also not buzzing loudly at all any more.
We serviced a
Frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details: 01/11/2023
Replaced flex tray ice maker No email would like printed copy mailed
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 01/10/2023
Customer will think about getting icemaker kit replace
We serviced a
Samsung oven
Near Penfield, NY 14526
Alex L
Job Details: 01/10/2023
Declined repair
We serviced a
GE dishwasher
Near Irondequoit, NY 14617
Alex L
Job Details: 01/10/2023
Reset dishwasher Installed new rollers,idler,belt and blower wheel
We serviced a
Samsung washer
Near Rochester, NY 14620
Tanner
Job Details: 01/10/2023
Complaint of no drain. Unit is empty on arrival. Set timer to drain and spin and drain pump runs but no spin. Request wash and unit fills full but does not agitate. Confirmed continuity through lid switch. Confirmed continuity from fill switch. Measured 120 VAC to motor agitate circuit when full of water. Requested spin and measured 120 VAC to motor when spin is on. No status led on motor inverter board. Needs new motor. Customer researching replacement options.
We serviced a
Samsung dishwasher
Near Rochester, NY 14606
Alex L
Job Details: 01/10/2023
Installed dishwasher
We serviced a
Maytag Dryer
Near Rochester, NY 14620
Alex L
Job Details: 01/10/2023
After replacing thermostat machine cycles to 195 degrees. Working as designed
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14617
Cristian
Job Details: 01/10/2023
Replace ice-maker
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/10/2023
Removed jammed cube and ice maker cycles If problem returns recommend new ice maker
We serviced a
admiral Dryer
Near Webster, NY 14580
Chris
Job Details: 01/10/2023
Replaced maintenance kit
We serviced a
Frigidaire Fridge
Near Webster, NY 14580
Chris
Job Details: 01/10/2023
Installed garage kit on Frigidaire top freezer unit Unit may still have trouble freezing if there are multiple cold days in a row
We serviced a
Whirlpool Washer
Near Churchville, NY 14428
JK
Job Details: 01/10/2023
Apartment 208 will need new gearcase and seals and parts are NLA for that machine.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 01/10/2023
Line to ice maker inside door was frozen again there no heater to defrost line so not sure why it keep freezing over water valve shuts off when it should no leaks water pressure is good I did have a extra fitting that I replace I tested the unit again and its sending water to icemaker done
We serviced a
LG Oven
Near Farmington, NY 14425
Derek
Job Details: 01/10/2023
Replaced the inner glass piece that was cracked on the lower oven.
We serviced a
kenmore stovetop
Near Fairport, NY 14450
Chris
Job Details: 01/10/2023
Needs triple element no repair at this time Approx 350 due on return
We serviced a
Whirlpool Dryer
Near Palmyra, NY 14522
Derek
Job Details: 01/10/2023
Found f20 and f25 error codes on the dryer. Replaced the high limit thermal cut off. I also replaced the high limit thermostat it was causing the f25 code. Ran and tested the dryer it?s running and heating.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 01/10/2023
Drain plugged was cleaned out and did a software update
We serviced a
samsung range
Near Rochester, NY 14624
JK
Job Details: 01/10/2023
Oven igniter bad replaced ran and tested all is working good.
We serviced a
Kenmore refrigerator
Near Irondequoit, NY 14617
Tanner
Job Details: 01/10/2023
Complaint of warm temps. Measured 25.2 degrees in unit. Inspected evaporator and found 10% frost pattern. Sealed system issue. Customer to replace.
We serviced a
GE washer
Near Irondequoit, NY 14617
JK
Job Details: 01/10/2023
Lid switch bad and after running bearings are bad do not recommend repair.
We serviced a
GE refrigerator
Near Rochester, NY 14607
Tanner
Job Details: 01/10/2023
Complaint of noise. Unit running on arrival noise not present. Measured -8 in freeze and 32.9 in FF section. Power cycled unit and noise is Evap fan. Replaced Evap fan. Tested unit and unit tested good. Tenant apartment locked via dead bolt. Building keys returned to lock box and code scrambled.
We serviced a
frigidaire refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 01/09/2023
Recommend updated air diffuser and evaporator fan motor Customer to call when parts get dropped off Would not be concerned if freezer temp is colder than expected as long as it does not get too warm ( above 10* for extended time periods)
We serviced a
samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/09/2023
Needs ice fan assy and icemaker
We serviced a
samsung refrigerator
Near Spencerport, NY 14559
JK
Job Details: 01/09/2023
Icemaker will need kit DA82-02642A icemaker makes ice 1 time then stops operating.
We serviced a
Kitchen aid dishwasher
Near Irondequoit, NY 14617
Alex L
Job Details: 01/09/2023
Replaced user interface. Cycles as normal
We serviced a
Whirlpool dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/09/2023
Dropped off lower spray arm
We serviced a
Kenmore dishwasher
Near Victor, NY 14564
Derek
Job Details: 01/09/2023
The customer plugged the machine In and it was working fine. I checked the garbage disposal and it?s fine the unit is draining fine. There was some water in the sump that I cleaned out that could have been triggering the float. I put in diagnostic and found no fault codes. I ran the machine for a good 20 mins and I didn?t see any obvious leaks.
We serviced a
MAYTAG washer
Near Rochester, NY 14612
JK
Job Details: 01/09/2023
Washer will need damper kit and lower bearings cost of repair is more than new machine.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 01/09/2023
Replace icemaker
We serviced a
samsung dryer
Near Rochester, NY 14618
Tanner
Job Details: 01/09/2023
Complaint of longer dry times and noise. Ran unit and noise is instant and constant. Tested vent and vent tested good. Measured continuity through sensor circuit and heat circuit and tested good. Found 2 dryer sheets and excess lint build up in blower housing. Dryer sheets causing lint to build up causing blower to spin off balance and limit air flow. Recommend placing dryer sheets in mesh garment bag to avoid repeat issue. Recommend drying comforter on timed dry. Recommend dryer balls for bulky garments. This unit only has 1 dry sensor in front of machine, bedding often doesn?t tumble frequently enough for the dry sensor to read a change in drying profess and shortens dry times. Dryer balls assist in turnover garments while they tumble. Reassembled unit, tested and unit tested good.
We serviced a
LG dishwasher
Near Rochester, NY 14624
JK
Job Details: 01/09/2023
Dishwasher main motor assembly bearings bad and will need to be replaced. Customer will call LG for warranty. Motor: ABT72989206
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14618
Alex L
Job Details: 01/09/2023
Customer needs 5304519906. Customer declined repair
We serviced a
Whirlpool/Kenmore washer/Dryer
Near Rochester, NY 14607
Tanner
Job Details: 01/09/2023
Washer: complaint no spin. Following stored errors: F7E7 motor unable to reach top speed F7E1 speed sensor fault. Unable to hand spin basket. Ran auto diagnostic. At spin motor hums loud but no spin. Unable to spin basket. Inspected under carriage and gear case has spilled oil. Transmission completely seized. Recommend customer replace. Dryer: complaint of no tumble. Removed cover. Belt has snapped. Needs new belt. Replaced with dryer repair kit. Tested unit and unit tested good.
We serviced a
Kenmore washer
Near Rochester, NY 14612
Alex L
Job Details: 01/09/2023
F7e1 F0e2 Ran machine thru automatic test cycle and express cycle and neither code reappeared
We serviced a
Samsung Dryer
Near Rochester, NY 14620
JK
Job Details: 01/09/2023
Idler wheel and one wheel bad replaced all as a kit ran and tested all is running quite, vacuumed inside dryer all is clean.
We serviced a
GE refrigerator
Near Rochester, NY 14625
Chris
Job Details: 01/09/2023
Replaced cold control/ thermostat assy Unit running and cooling Also unit may have trouble freezing if ambient temp in garage is below 38* See page 5 in owners manual For more info Unable to repair farther
We serviced a
Frigidaire dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 01/09/2023
Removed a piece of plastic from disposal Also plumbing under sink/ disposal appears slow customer needs plumber to correct
We serviced a
GE refrigerator
Near Rochester, NY 14626
Cristian
Job Details: 01/09/2023
Replace ff fan and did software update
We serviced a
MAYTAG washer
Near Penfield, NY 14526
Derek
Job Details: 01/09/2023
Lid is cracked again just replaced in aug of 22 I installed a new glass lid for the washer.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 01/09/2023
Replace icemaker
We serviced a
Bosch dishwasher
Near Penfield, NY 14526
Derek
Job Details: 01/09/2023
Dishwasher is filling with water but it?s not detecting the proper level. I pulled the cover off and found mice droppings and signs of a nest.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details: 01/09/2023
Replace water case assembly,icemaker,main pcb
We serviced a
GE washer
Near Rochester, NY 14606
JK
Job Details: 01/09/2023
Dishwasher 1 install: installed dishwasher leveled ran and checked for leaks all is leaks free and running good. Dishwasher 2 installed and leveled ran and tested for leaks all is level and leak free. Washer gear case and seals are bad and will need replaced parts are NLA customer will replace machine.
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14618
Derek
Job Details: 01/09/2023
Has power all the way to the user interface but no buttons working.
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Alex L
Job Details: 01/09/2023
Replaced door glass
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Tanner
Job Details: 01/09/2023
Quote for washer bellow gasket. Removed debris from bellow. There is a tiny tear. If leak persists or gets worse new gasket is needed.
We serviced a
Whirlpool Washer
Model WFW87HEDC1
Near Rochester, NY 14618
Tanner
Job Details: 01/09/2023
Complaint of dryer noise. Found seized idler pulley. Replaced with dryer repair kit. Tested unit and unit tested good. Customer advised future services will require additional labor due to location of unit tucked under countertop.
We serviced a
GE refrigerator
Near Rochester, NY 14618
Chris
Job Details: 01/09/2023
Cleared defrost drain on refrigerator and cleaned dryer vent Drain plugged steamer will not clear Can try drain hole clog remover Est approx 240 plus tax Also wants vent cleaned approx 79.00 plus tax
We serviced a
Samsung dishwasher
Near Pittsford, NY 14534
Alex L
Job Details: 01/09/2023
Needs time to decide
We serviced a
Whirlpool Dryer
Near Perinton, NY 14450
Tanner
Job Details: 01/09/2023
Dryer- complaint of long dry times. Confirmed heat and coils work. Vent tested unit and unit tested poorly. Vent goes vertically onto roof of apartment. Customer advised vent needs to be swept. CUSTOMER ADVISED THIS IS A FIRE HAZARD. CUSTOMER STATES THEY WILL REACH OUT TO PROPERTY MAINTENANCE TO RECTIFY. Washer- complaint of no wash. Following stored errors: 7 max fill error 2 lid monitor 8 pressure sensor loss 25 pressure sensor drop out Ran pressure sensor test and tested good. Fill test tested good. Unit not agitating. Rubbing of clutch heard. Inspected shift actuator and shifter is broken. Gear case is leaking oil and bearing rub is heard. Recommend customer do not repair and invest in different unit.
We serviced a
Whirlpool Dryer
Near Walworth, NY 14568
Chris
Job Details: 01/09/2023
Replaced exhaust thermostat and unit heats good No email mail receipt
We serviced a
SAMSUNG dryer
Near Rochester, NY 14612
JK
Job Details: 01/06/2023
Replaced dryer rear felt all is secure and tracking good, replaced wheel kit complete all is running good and quite.
We serviced a
amana oven
Near Pittsford, NY 14534
JK
Job Details: 01/06/2023
Replaced icemaker auger motor malfunction and making a loud clicking sound when in harvest mode.
We serviced a
GE refrigerator
Near Fairport, NY 14450
JK
Job Details: 01/06/2023
Heating element broken replaced ran and tested all is heating and running good.
We serviced a
Kitchen aid refrigerator
Near Honeoye Falls, NY 14472
Derek
Job Details: 01/06/2023
The belt tensioner was very noisy and was replaced. Installed a kit on the dryer. Vacuumed out the dryer there was a bit of dog hair.
We serviced a
Samsung Dryer
Near Rochester, NY 14624
Cristian
Job Details: 01/06/2023
39 c need ice maker only Ice maker DA97-15217D
We serviced a
Samsung Washer
Near Macedon, NY 14502
Cristian
Job Details: 01/06/2023
Replace magnetron,hvc,diole tested unit twice both time heat work good
We serviced a
Whirlpool refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 01/06/2023
Relay on the compressor burnt out I try new really and it still Burnt out will recommend getting compressor checked
We serviced a
Samsung Refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 01/06/2023
Water leaking from evep cover drain kit needed to be replace Replace drain kit
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Derek
Job Details: 01/06/2023
I can?t get it to error when I run the washer. Donovan had a spare main computer board and I put that in to see if it would help. Ran a rinse and spin and it seems to be fine.
We serviced a
N/A dishwasher
Near Rochester, NY 14623
JK
Job Details: 01/06/2023
Icemaker water line cracked replaced and all is working and leak free.
We serviced a
LG Microwave
Near Webster, NY 14580
Chris
Job Details: 01/06/2023
Replaced bake igniter on gas range Refrigerator needs updated icemaker parts and ice container missing Model Rf263teaesg/aa-01 Serial 0ajd4bbh500092b Da97-12317d Da97-12540g Da92-00384l Da82-02367a Da97-14474c Est approx 671.00 plus tax/shipping due for ice maker No repair on refrigerator
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Alex L
Job Details: 01/06/2023
Replaced inlet valve
We serviced a
Samsung refrigerator
Near Rochester, NY 14626
JK
Job Details: 01/06/2023
Dishwasher needed reset and a know software update for problems of controls needing reset. Installed ran and tested all is working good.
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/06/2023
Needs range pcb no repair at this time Approx 500 due on return if repaired
We serviced a
samsung refrigerator
Near Ontario, NY 14519
Chris
Job Details: 01/06/2023
Needs gearbox and basket hub Estimate approx 390.00 plus tax and trip (approx 530.30 total) 1/6/23 replaced gearbox and basket hub checks ok
We serviced a
Unsure Dryer
Near Rochester, NY 14609
Alex L
Job Details: 01/06/2023
On bake oven will ignite then cut off and reignite again. This cycle repeats. Same thing happens on broil setting. Customer needs W10919203 Customer declined repair
We serviced a
bosch Dishwasher
Near Fairport, NY 14450
Chris
Job Details: 01/06/2023
Installed new Bosch dishwasher
We serviced a
GE dishwasher
Model GDF520PMJ2ES
Near Henrietta, NY 14467
JK
Job Details: 01/06/2023
Refrigerator has a blockage or has lost refrigerant and will need to be replaced.
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Cristian
Job Details: 01/06/2023
Dryer - replace idler kit 4 wheels ,belt ,idler Washer if still having problems will recommend replacing door switch
We serviced a
Samsung refrigerator
Near Pittsford, NY 14534
Alex L
Job Details: 01/06/2023
Cleaned dryer vent
We serviced a
Maytag Dryer
Near Fairport, NY 14450
Cristian
Job Details: 01/06/2023
01/06/2023 03:11 pm by Cristian Ayala If customer calles back will recommend replacing fan WR60X26866 Fan was running fine but unit needed a software update
We serviced a
LG range
Near Webster, NY 14580
Chris
Job Details: 01/06/2023
Tightened loose ff door hinge screws and shimmed door, closes much more square May not be able to adjust farther as left rear of cabinet sags possibly due to uneven floors
We serviced a
MAYTAG washer
Near Rochester, NY 14612
Tanner
Job Details: 01/05/2023
F0E5 F0E2 Ran autodiagnostic and unit slipping on spin.inspected tines on drive hub and they are worn out. Condition of teeth on drive shaft is good. Replaced drive hub. Calibrated unit. Tested via auto diagnostic and unit tested good.
We serviced a
Samsung washer
Near Webster, NY 14580
Tanner
Job Details: 01/05/2023
Complaint of no wash/spin. Ran diagnostics and unit fails at spin cycle. Drain pump not running. Customer demonstrated drain pump works when running a pre soak the unit drains out. Request spin only and no voltage from ACU to motor circuit. Measured resistance of motor windings and all tested good. Needs new PCB.customer will call if they opt for repair.
We serviced a
MAYTAG washer
Near Webster, NY 14580
Chris
Job Details: 01/05/2023
Replaced door bellow/boot checks ok
We serviced a
GE Dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/05/2023
Diverter was not switching positions, cleaned and unit switches positions Recommend new diverter if problem persists
We serviced a
N/A Dryer vent
Near Spencerport, NY 14559
JK
Job Details: 01/05/2023
Dryer vent is crushed and ineffective for proper venting, all will need to be replaced to insure proper ventilation. 01-05-23: Replaced dryer vent line and elbows all is secure and running good.
We serviced a
GE dishwasher
Near Webster, NY 14580
Derek
Job Details: 01/05/2023
Found water leaking from the vent. Removed the door and disassembled. Replaced the door vent seal. Cleaned the bottom door sweep to free it of grime. Ran and tested for 20 min I don?t see a leak anymore..
We serviced a
Electrolux washer
Near Fairport, NY 14450
JK
Job Details: 01/05/2023
Customer did not have dryer stacked back and steam water supply line was disconnected, instructed customer to reinstall dryer steam line and then turn water on, washer is working as normal.
We serviced a
Whirlpool dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 01/05/2023
01/05/2023 03:36 pm by Cristian Ayala I cleaned out all blades they were not clean everything is working now I did run diagnostics no issue found .
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Derek
Job Details: 01/05/2023
Error code f4 e4 came up in diagnostic. Incorrect voltage at the dryer. I checked the voltage at the outlet there was 240. I had 240 at the brick for the dryer connector. I only had 120v at the board. I pulled the dryer apart and checked the high limit, the thermal fuse, the thermostat and the heater for continuity. I also tested the belt kill switch it tested fine. I looked over the wires and tested many of them. the harness has a broken or burnt wire somewhere .
We serviced a
GE refrigerator
Near Rochester, NY 14606
Alex L
Job Details: 01/05/2023
Hard copper Water line needs to be replaced. Unable to install at this time
We serviced a
samsung washer
Near Penfield, NY 14526
Tanner
Job Details: 01/05/2023
Referred customer to manufacturer.
We serviced a
Maytag Dryer
Near Webster, NY 14580
Chris
Job Details: 01/05/2023
Electronics are non responsive and some buttons on ui no longer function also door intermittently does not unlock Recommend door lock, main and UI elec