We serviced a
Whirlpool dryer
Near Rochester, NY 14615
Alex L
Job Details: 01/05/2023
Replaced idler pulley
We serviced a
MAYTAG Dryer
Near Rochester, NY 14617
JK
Job Details: 01/05/2023
Door switch broken replaced and tested all is working good.
We serviced a
Kitchen aid oven
Near Rochester, NY 14624
Cristian
Job Details: 01/05/2023
Cleaned out dryer and vent done
We serviced a
MAYTAG Dryer
Near Fairport, NY 14450
Chris
Job Details: 01/05/2023
Pulled oven from wall and replaced upper hidden bake element Also replaced turn table motor on OTR microwave
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Tanner
Job Details: 01/05/2023
Complaint of noise from dryer. Rotor in motor is seizing causing noise. Not worth fixing. Customer to replace.
We serviced a
Frigidaire refrigerator
Near Penfield, NY 14526
Alex L
Job Details: 01/05/2023
Installed maintenance kit
We serviced a
GE Dryer
Near Rochester, NY 14607
JK
Job Details: 01/05/2023
Door bolts loose readjusted door tested all is tight and sealing good.
We serviced a
Whirlpool dishwasher
Near Irondequoit, NY 14617
Alex L
Job Details: 01/05/2023
Replaced belt
We serviced a
Frigidaire dishwasher
Near Penfield, NY 14526
Cristian
Job Details: 01/05/2023
01/05/2023 09:01 am by Cristian Ayala Customer stated dishwasher haves a problem because her sink fills up with water this is not a dishwasher problem this a is a plumbing problem .
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Alex L
Job Details: 01/05/2023
Unable to duplicate customer concern at this time. Ran machine for over an hour with no evidence of leaks.
We serviced a
GE refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 01/05/2023
Ran diagnostics water was coming out but was not going inside door to ice-maker did use steamer to steam the water line in between door now we have water and icemaker is working .
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 01/05/2023
Replaced compressor inverter and unit appears ok and is cooling May take 24 hours to regulate temperatures
We serviced a
kenmore washer
Near Rochester, NY 14612
Cristian
Job Details: 01/05/2023
Customer is going to order part her self soap dispenser I told her I will charge her 115 plus tax
We serviced a
kenmore washer
Near Rochester, NY 14626
JK
Job Details: 01/05/2023
Was able to get motor control to reset if problem returns machine will need the following parts Main EOC and Motor Control board. Customer will replace if problem returns.
We serviced a
GE Washer
Near Fairport, NY 14450
Tanner
Job Details: 01/05/2023
Building 10- Complaint of washer free flowing water. Installed new inlet assembly. Turned water on. Water no longer free flowing. Started a wash. Confirmed both hot and cold valve actuate properly. Unit back in service.
We serviced a
whirlpool dryer
Near Rochester, NY 14607
Alex L
Job Details: 01/05/2023
Installed maintenance kit
We serviced a
Samsung Washer
Near Rochester, NY 14618
Cristian
Job Details: 01/05/2023
Model #WF45T6200AW/US Unit is making a grading noise will need inner tub and back outer tube Outer tube DC97-21594A Inertube DC90-27177B
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
JK
Job Details: 01/05/2023
Idler wheel locked and rollers squeaking replaced all as a kit ran and tested all is running good and quite, vacuumed inside of dryer see docs.
We serviced a
Samsung refrigerator
Near Ontario, NY 14519
Chris
Job Details: 01/05/2023
Both ice makers are not working and ff def drain frozen Needs at minimum ff drain upgrade, cover, sensor and icemaker parts Unit very iced up in ff section would need to be turned off 24hours before parts can be replaced No repair at this time
We serviced a
frigidaire dishwasher
Near Walworth, NY 14568
Cristian
Job Details: 01/04/2023
I20 code will recommend pressure sensor switch Replace pressure sensor 5304504077 calibrated unit Done
We serviced a
Samsung Washer
Near Fairport, NY 14450
Cristian
Job Details: 01/04/2023
Did confirm shocks was bad replace shocks again DC97-16350D ran unit with customer everything is ok now
We serviced a
Whirlpool Microwave
Near Ontario, NY 14519
Chris
Job Details: 01/04/2023
Reset latch / interlock switches if problem returns needs new interlock / motor assy Est approx 109 plus tax due Also washer hoses were reversed, corrected so unit rinses with cold water Gave estimate for icemaker approx 310 plus tax due
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Tanner
Job Details: 01/04/2023
Complaint of no ice, measured 39 in FF and 4 n FZ. Confirmed 120 VAC to ice maker. Jumped ice harvest circuit and motor hums but does not turn. Replaced ice maker assembly. Tested via harvest jumper and unit tested good.
We serviced a
GE oven
Near Henrietta, NY 14467
Tanner
Job Details: 01/04/2023
Complaint of oven temp not reading desired temp. Measured temp probe at 1.093 ohms. A valid reading. Measured 21.1 ohms resistance through bake element, a valid reading. Measured 11.6 amps converting to 2688 Watts, a valid reading. Offered measured oven calibration, customer will attempt calibration on their own.
We serviced a
Kitchen Aid Dishwasher
Near Webster, NY 14580
Alex L
Job Details: 01/04/2023
Removed punch out from garbage disposal
We serviced a
N/A oven
Near Rochester, NY 14607
Alex L
Job Details: 01/04/2023
Ran oven for 30 minutes and 10 plus ignition cycles with no smell of gas at all.
We serviced a
Frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details: 01/04/2023
Replaced defective evaporator fan motor and checks ok
We serviced a
Samsung dishwasher
Near Williamson, NY 14589
Chris
Job Details: 01/04/2023
Recommend sump assy No repair at this time
We serviced a
GE Dishwasher
Near Rochester, NY 14618
Cristian
Job Details: 01/04/2023
Customer will need circulation motor assembly $500 plus she will not fix
We serviced a
Electrolux washer
Near Fairport, NY 14450
Derek
Job Details: 01/04/2023
I put unit into diagnostic mode and tested didn?t see any water. I ran a rinse and spin plus a 15 min wash. I ran the washer quite a bit and didn?t see any leaks. I took the top cover off and the back cover and didn?t see anything significant leaking water. I did notice some drips coming from the cold water hose to the washer. I replaced that hose it was the only drips I could find. The dryer was off of the washer.
We serviced a
Whirlpool Washer
Near Walworth, NY 14568
Derek
Job Details: 01/04/2023
I tested the washer and it seems to be working good.customer didn?t think it was rinsing the clothes with water. I ran a cycle and it was filling with water.
We serviced a
frigidaire refrigerator
Near Rochester, NY 14626
JK
Job Details: 01/04/2023
Damper Assembly will need to be replaced was able to get locked open for weekend. 1-04-23: Replaced damper Assembly ran and tested all is opening and operating normal.
We serviced a
speedqueen Washer
Near Rochester, NY 14617
Alex L
Job Details: 01/04/2023
Dead outlet. Plugged machine in another outlet and machine works. Customer needs electrician.
We serviced a
Kitchen aid refrigerator
Near East Rochester, NY 14445
JK
Job Details: 01/04/2023
Icemaker has broken or burnt wire inside cabinet and can not be repaired due to age of machine.
We serviced a
GE dishwasher
Near Rochester, NY 14616
Tanner
Job Details: 01/04/2023
Replaced drain pump. Tested unit and unit tested good.
We serviced a
Whirlpool Oven
Near Pittsford, NY 14534
Chris
Job Details: 01/04/2023
Replaced bake element
We serviced a
Kenmore oven
Near Rochester, NY 14606
Alex L
Job Details: 01/04/2023
Customer declined repair
We serviced a
Samsung Dryer
Near Rochester, NY 14612
Cristian
Job Details: 01/04/2023
Cleaned out dryer place idler kit and front drum seal
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
JK
Job Details: 01/04/2023
Checked everything on refrigerator and all checks good and is working good, pop sound is from icemaker heater releasing ice from mold.
We serviced a
frigidaire range
Near West Henrietta, NY 14586
Tanner
Job Details: 01/04/2023
Confirmed outlet properly grounded and polarized. Replaced ECU and overlay. Tested all keys and tested good, performed 250 degree bake successfully.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/04/2023
Unit has bad condenser motor and compressor sounds very bad Unable to repair
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details: 01/04/2023
When I first looked at the washer the water was shut off. I ran diagnostic mode and found no error codes. I ran a light wash to see if it would run that cycle and it did. I ran a washer recalibration. I then ran a regular wash cycle. I issues there either.
We serviced a
GE dishwasher
Near Webster, NY 14580
Cristian
Job Details: 01/04/2023
Replace filter and 2 cleaning tablets
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14618
Chris
Job Details: 01/04/2023
Replaced waterline to dispenser on door
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Alex L
Job Details: 01/04/2023
Replaced motor pulley and belt
We serviced a
LG washer
Near Spencerport, NY 14559
JK
Job Details: 01/04/2023
Washer filter was loose tightened and checked all for leaks all is leak free and running good.
We serviced a
MAYTAG refrigerator
Near Penfield, NY 14526
JK
Job Details: 01/04/2023
Refrigerator will need an evap fan and a sealed system leak fixed.
We serviced a
Frigidaire oven
Near Rochester, NY 14612
Alex L
Job Details: 01/04/2023
Customer needs 318271528. Part is NLA Customer declined repair
We serviced a
LG washer
Near Rochester, NY 14625
Derek
Job Details: 01/04/2023
Cleaned out the filter and it was full of hair and other debris.
We serviced a
GE oven
Near Penfield, NY 14526
Derek
Job Details: 01/03/2023
Removed the oven and it was a 2 man job the trim at the bottom is not cut even so the oven will not slide out. It has to be lifted with 2 people to get it over the lip. Replaced the broil element it was not heating. This oven uses both bake and broil to preheat.
We serviced a
Kenmore refrigerator
Near Williamson, NY 14589
Chris
Job Details: 01/03/2023
Unit appears to have sealed system issues Unable to repair
We serviced a
Kitchen aid oven
Near Pittsford, NY 14534
Tanner
Job Details: 01/03/2023
Complaint of overcooking food on bake. Measured resistance of temperature sensor at 1.079 kohms. A valid reading at room temperature. Unit requires calibration to further diagnose. Following calibration data points recorded during 350 degree bake: 344.1 323.7 367.8 330.8 377.8 333.5 376.5 334.5 Average = 348.59 Advised custom no adjustment to calibration based on data but instructed them how to calibrate down if cooking outcomes are not desirable.
We serviced a
Samsung Dryer
Near Rochester, NY 14609
Cristian
Job Details: 01/03/2023
Multiple parts need to be replace call customer at 4 to get card over phone
We serviced a
whirlpool dishwasher
Near Rochester, NY 14624
JK
Job Details: 01/03/2023
Installed dishwasherremoved hard line installed flex, installed drain extension to drain, ran and tested for leaks and all is leak free and running good.
We serviced a
GE washer
Near Scottsville, NY 14546
JK
Job Details: 01/03/2023
Bearings bad along with belt and not cost affective to repair and parts are NLA.
We serviced a
Whirlpool oven
Near Rochester, NY 14625
Tanner
Job Details: 01/03/2023
Complaint of stove heat staying on. Measured thermostat at room temp and unit tested good. Measured at 200 degrees and tested good. Attempted 300 degree bake and unit immediately indicated preheat even though heat had no time to turn on. ACU not reading temperature circuit proper. Needs ACU. Part out of stOck. Customer researching all options. Will contact if they opt to repair.
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Tanner
Job Details: 01/03/2023
Installed new ACU. Calibrated and tested via auto diagnostic. Unit tested good.
We serviced a
Whirlpool Washer
Near Rochester, NY 14610
Cristian
Job Details: 01/03/2023
Did clean out filter If customer calls back we will need drain pump I tested the unit runs fine
We serviced a
Whirlpool Dryer
Near Rochester, NY 14609
Alex L
Job Details: 01/03/2023
Customer needs time to decide
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14606
Cristian
Job Details: 01/03/2023
Seal system issue customer need to get compressor checked
We serviced a
Whirlpool Dryer
Near Rochester, NY 14616
JK
Job Details: 01/03/2023
Dryer had flash fire inside and burnt through belt and wires customer will need to replace dryer and put a gas shutoff at the gas connection.
We serviced a
MAYTAG washer
Near Rochester, NY 14609
Alex L
Job Details: 01/03/2023
Replaced lid switch
We serviced a
Whirlpool dishwasher
Near Penfield, NY 14526
Derek
Job Details: 01/03/2023
Fills with water just fine the motor isn?t working it?s not pumping water to wash the dishes. Replaced the sump and tested it?s washing just fine now.
We serviced a
MAYTAG washer
Near Rochester, NY 14626
JK
Job Details: 01/03/2023
Washer will need new shutoff and lines machine is not getting enough water in the amount of time to fill and faulting out, ran through service mode all checks good but very little water enters machine due to water valve.
We serviced a
MAYTAG washer
Near East Rochester, NY 14445
Derek
Job Details: 01/03/2023
Motor burner up and gear case sticki may need a new clutch possibly a gear case but they?re obsolete
We serviced a
Electrolux Dryer
Near Webster, NY 14580
Alex L
Job Details: 01/03/2023
Replaced failed heating element
We serviced a
Samsung dishwasher
Near Rochester, NY 14616
Alex L
Job Details: 01/03/2023
Customer needs DD82-01313A DD82-01313A Is NLA
We serviced a
Kenmore Washer
Near Webster, NY 14580
Chris
Job Details: 01/03/2023
Inner drive shaft bearing has heated up and fused itself to outter tub, unable to remove bearing from tub without damaging tub. Left unit inoperable as washer will leak water if ran. Will need outer tub replaced as well Which would bring estimate up to around 600.00 including tax and freight Sent email with new estimate, customer has some form of home warranty and will await response from customer
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 01/03/2023
Seal system issue
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Tanner
Job Details: 01/03/2023
Fridge- complaint of items freezing in FF section. Measured 37 degrees in FF section. Measured -4 degrees in FZ. Fridge set to 38 and FZ set to -2. Most items are proper temp. Items In or near veggie drawer are frozen. Increased freezer temp to 6 degrees. As FF section is cooled from freezer cold air settles to lower compartments and can cause variation in temps. Warmer freezer temps helps prevent this. Microwave- unit runs for 3 seconds then turns off. Power cycled unit. Re tested and unit tested good pulling a proper 12 amps. If issue returns needs new ACU.
We serviced a
LG oven
Near Webster, NY 14580
Chris
Job Details: 01/03/2023
Needs magnetron Tco and mag /diode mag overheated and mag tco shut down heating circuit
We serviced a
Whirlpool Microwave/oven
Near Webster, NY 14580
Chris
Job Details: 01/03/2023
Needs oven latch and microwave interlock No repair at this time Estimate approx 470.00 plus tax would be due to repair
We serviced a
Whirlpool Refrigerator
Near Ontario, NY 14519
Chris
Job Details: 01/03/2023
Correct address is 7130 fisher rd **Unit to temp apon arrival, by customer description may have just been concerned with the auto defrost cycle. Normal to hear water hitting the defrost element periodically as long as average temps do not spoil food
We serviced a
LG Dryer
Near Rochester, NY 14610
Derek
Job Details: 01/03/2023
Needs a power cord and a dryer maintenance kit going to be $500 to repair. Customer is going to look at new machines.
We serviced a
GE oven
Near Rochester, NY 14618
Alex L
Job Details: 01/03/2023
Replaced broil element
We serviced a
LG dishwasher
Near North Chili, NY 14514
JK
Job Details: 01/03/2023
Replaced Main PCB: AGM76429510 Noise Filter: EAM60991316 UI Control: EBR33469708 ran and tested all is running good and leak free.
We serviced a
samsung range
Near East Rochester, NY 14445
Cristian
Job Details: 01/03/2023
Display buttons sometimes haves issue and bake igniter not working will recommend Igniter DG94-01012A Control board DE92-04201B Touch pad DG34-00045B
We serviced a
Whirlpool washer
Near Webster, NY 14580
Alex L
Job Details: 12/30/2022
Customer declined repair. Customer needs W11116590
We serviced a
samsung stove
Near Rochester, NY 14615
Cristian
Job Details: 12/30/2022
Door have issue opening and closing will recommend Door DG94-01760A Door hinge DG64-00555A Also customer stated they have problems sometimes it shuts the breaker and it comes back on will recommend Main pcb DE92-03761G
We serviced a
GE washer
Near Rochester, NY 14618
Alex L
Job Details: 12/30/2022
Customer needs WH38X10019 and WH01X10302 Customer declined repair
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 12/30/2022
If customer calls back we will need this parts Temp sensor Evep cover
We serviced a
MAYTAG Dryer
Near Rochester, NY 14623
Alex L
Job Details: 12/30/2022
Replaced heating element
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14617
Cristian
Job Details: 12/30/2022
I Connected customer old line didn?t have to use new line water is working fine
We serviced a
kitchenaid refrigerator
Near Rochester, NY 14610
JK
Job Details: 12/30/2022
Icemaker gear stripped and will need to be replaced water dispenser and ice dispenser all working good.
We serviced a
Electrolux oven
Near Pittsford, NY 14534
Alex L
Job Details: 12/30/2022
Replaced user interface
We serviced a
Kenmore oven
Near Fairport, NY 14450
Alex L
Job Details: 12/30/2022
Replaced bake element
We serviced a
Samsung Dryer/Oven
Near Rochester, NY 14612
Cristian
Job Details: 12/30/2022
Replace igniter need to come back to replace felt on dryer
We serviced a
LG Refrigerator
Near Rochester, NY 14610
JK
Job Details: 12/30/2022
Refrigerator has sealed system issue and will need compressor,evaps,and recharged at 9 years old its not worth repairing.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 12/30/2022
If customer calls back will recommend replacing Ice-maker
We serviced a
Kitchen aid dishwasher
Near Penfield, NY 14526
JK
Job Details: 12/30/2022
Appears unit has bad motor That was previously replaced WPW10418332 12-30-2022: Motor clamp from motor to sump broke free put new clamp on and all is working good no leaks.
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 12/30/2022
If customer calles back will need icemaker
We serviced a
MAYTAG washer
Near Brighton, NY 14610
Derek
Job Details: 12/29/2022
Replaced the stripped out hub on the washing machine. The clothes were very wet after spinning.
We serviced a
MAYTAG washer
Near Rochester, NY 14623
JK
Job Details: 12/29/2022
Ran washer through several fill and drain and spin all is working and draining good.
We serviced a
Samsung dishwasher
Near West Henrietta, NY 14586
JK
Job Details: 12/29/2022
Dishwasher needing main PCB and motor all parts are NLA customer will have to replace machine.
We serviced a
Kenmore Dryer
Near Henrietta, NY 14467
Alex L
Job Details: 12/29/2022
Replaced thermo fuse. Machine cycles between 105-205
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14622
Cristian
Job Details: 12/29/2022
Customer will need freezer fan
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Chris
Job Details: 12/29/2022
Installed new ice maker
We serviced a
Speed Queen washer
Near Webster, NY 14580
Chris
Job Details: 12/29/2022
Replaced faulty drain motor and unit drains and spins Customer said unit leaked before it failed and may have gotten electronics wet / damaged but all working after power reset
We serviced a
maytag dishwasher
Near Victor, NY 14564
Derek
Job Details: 12/29/2022
Timer getting stuck it?s nla except for a few on eBay. I tested the timer it seems to be fine he?s going to run it and see what happpens. I did find the ground wire screw was backed out and not a good connection there. Also customer stated he saw a spark when opening the door. I removed the cover and one of the wires had a slight wear spot on it showing bare wire. I taped up the wire and secured it better. Timer part# 99001946 Customer may get a new timer off of eBay or this one keeps acting up.
We serviced a
Samsung Dryer
Near Rochester, NY 14625
Alex L
Job Details: 12/29/2022
Replaced heating element