Booked via Scheduling Pro: Customer Name: Jim Harney Time slot requested: Fri, Aug 28, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Samsung Additional Details: Refrigerator is not cooling (no ice build-up). Freezer is working as normal. Fridge fan is not running - was making loud noises.

Timer , motor and pump assemble

Issue: spin cycle is not spinning enough to get water fully out of the clothes. Day/Date/Time: 08/28 morning Who to call for dispatch: Kathy

Issue: fridge icemaker isn't working and ge dishwasher soap dispenser doesn't shut properly and also door doesn't stay open properly Day/Date/Time: 8/28 afternoon Who to call for dispatch: jessica cell

Repair What needs to be repaired?: Dishwasher Repair What is the brand?: Whirlpool Additional Details: Dishwasher not drainibg Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: waterline for the ice maker is leakingDate/Time: 08/28/26 8-12 Who to call for dispatch: Michael Cell

Sold work

Issue: washer not draining shae recall Day/Date/Time: 8/28 late afternoon Who to call for dispatch: jaman cell

Issue: not heating properly Day/Date/Time: 8/28 afternoon Who to call for dispatch: maintenance guy cc on file

sold work marcone eta thursday 8/27

Possible recall: sold work marcone eta friday 7/3Same issue ice maker not working

sold work marcone eta thursday 8/27

water dispenser does not work, makes very funny noises and sounds like plumbing noises8/28 First Callleonard cell

Issue: freezing food in fridge Day/Date/Time: 8/31 afternoon Who to call for dispatch: sehrish cell

sold work amazon eta thursday 8/27

Issue: leaking out from the bottom Day/Date/Time: 08/28 afternoon Who to call for dispatch: Katrina

Issue: schedule a repair for a Whirlpool refrigerator.Date: 08/28 morningWho to call: Cathy

Daughter overloaded washer and now lid won’t lock and washer won’t run 8/28 morningcandice cell

Issue: not draining again sam k was out in april Day/Date/Time: 8/28 morning Who to call for dispatch: joan cell

sold work marcone eta thursday 8/27

Issue: The dryer lights turn on, but nothing happens when the start button is pressed Mike V Recall Day/Date/Time: 08/28 morning Who to call for dispatch: Candee

Issue: repeat issue with her dryerDate: 08/26 afternoonWho to call: Mike 716-940-0184

Issue: leaking Day/Date/Time: 8/28 12-5 Who to call for dispatch: michael cell

sold work marcone eta tuesday 8/25

sold work marcone

part warranty marcone eta thursday 8/27

part warranty

AC6 Error front load washer and door wont open 757-343-5844

Issue: 50+ yrs old Not cooling Day/Date/Time: Who to call for dispatch: (315) 415-7497

*use CC on file for payment. Please talk to Dejuanna before proceeding with any repairs*Issue: leaking from the bottom Day/Date/Time: 08/28 afternoon Who to call for dispatch: Kynikka (Tenant

Issue: Not draining properly Day/Date/Time: 08/28/26 8-12 Who to call for dispatch: Jasmina

Issue: Not draining Day/Date/Time:8/28/2026 morning Who to call for dispatch: Jim cell

Issue: *RETURN* Still leaking Day/Date/Time: 08/28/26 Who to call for dispatch: Marty

Needs drain pump.

Issue: Saying the drive belt came off Model# 110.70222512 serial# m91603900 Day/Date/Time: 08/28/26 8-12 Who to call for dispatch: Matt

Need defrost and control board installed

Issue: pumping water out sc error code Day/Date/Time:8/28/2026 afternoon Who to call for dispatch: Sharon

Issue: start cycle then stops and gives error message (le1) Day/Date/Time:8/28/2026 afternoon Who to call for dispatch: Rebecca cell

Issue: oven not heating and burns only have a small flame Day/Date/Time:8/28/2026 afternoon Who to call for dispatch: Ryan cell

Issue: not draining Day/Date/Time:8/28/2026 afternoon Who to call for dispatch: Marcus cell

Booked via Scheduling Pro: Customer Name: KarinIlse Clyne Time slot requested: Fri, Aug 28 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: Bosch Additional Details: Plugged dishwasher Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch: ***POTENTIAL SITE TAKEOVER*** This bookings was created on a location that already exists in your system by a customer whose phone number we did not recognize. We have booked the appointment on the existing customer for this location. The new customer’s information is as follows: NAME: KarinIlse Clyne PHONE NUMBER: (585) 402-6962 EMAIL: kic@rochester.rr.com Please review the booking. If it is an existing customer using a new phone number, please update the record. If the customer is a new owner of an existing location, create a new customer record and map the booking to that record.

Issue: not spinning Day/Date/Time: 8/28 morning Who to call for dispatch: karen cell

Issue: Leaking from the freezer Day/Date/Time: 08/28/26 8-12 Who to call for dispatch: Brandon

Clothes washer, start button no longer activates any cycle and machine will not start.8/28 afternoonnancy cell

Issue: 2x Whirlpool Refrigerator not cooling properlyKitchenAid Dishwasher not draining Day/Date/Time: 08/28/26 12-5 Who to call for dispatch: Gary

Issue: showing an error code of ACF. Day/Date/Time: 08/28 afternoon Who to call for dispatch: Kathy

Samsung refrigerator 4 yrs old. Ice maker jammed, removed from frig, ice jam removed. Reinserted ice maker but it is not working. Water fill is working. 8/28 morningjoseph cell

sold work marcone eta thursday 8/27

Issue: drying Day/Date/Time:8/28/2026 early morning Who to call for dispatch: Brenton cell

Basket drive and clutch install

Issue: Oven is not heating up to 350 Day/Date/Time: Who to call for dispatch: (585) 200-6754

Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Maytag Is this a stacked unit?: No Additional Details: Washer shakes violently and doesn't always spin out fully.

Issue: no heat Day/Date/Time: 08/28 morning Who to call for dispatch: Linda

Issue: not heating, check vents to see if they need cleaned Day/Date/Time:8/28/2026 Morning Who to call for dispatch: Mike cell

Summary: GE stove. Issue: control is showing an F9/F10 door lock related error and the oven door is stuck shut and cannot be opened. Friday, August 28, 2026 from 8:00 AM to 12:30 PM.

Issue: door wont unlock, Day/Date/Time:8/2/2026 afternoon Who to call for dispatch: Edwin cell

Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Whirlpool Additional Details: Ice maker stopped making ice - no loss of water, no noise, all attempts to restart haven't worked

a dryer that is not working rotating but not heatingCall Janice cell 585-703-0298

Plastic door parts broken install

Issue: Not cooling properly Day/Date/Time: 08/28/26 8-12 Who to call for dispatch: Eric

Issue: leaking water not sure where it is coming from Day/Date/Time:8/27/2026 morning Who to call for dispatch: Eloise cell

Inlet valve and hose install

Spring and belt install

Issue: Not spinning or draining Day/Date/Time: 08/28/26 After 9am Who to call for dispatch: Taimi

Housing Install

Issue: fridge not cooling Day/Date/Time:8/25/2026 afternoon Who to call for dispatch: Mike cell

Issue: not coolingGated community need to call so they can meet you at the gate to be let in Day/Date/Time:8/28/2026 afternoon Who to call for dispatch: Jim cell

Possible recall: Summary: Water build up underneath the fridge Model#- KRMF706EB01serial#- K61022046Date/Time: 05/06/26 12-5 Who to call for dispatch: Roberta

Drive motor installed

sold work

Booked via Scheduling Pro:hat needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Whirlpool Additional Details: Refrigerator not cooling.

Possible recall: Issue: freezer is making a bunch of noise

Issue: not heating Day/Date/Time: 8/28 afternoon Who to call for dispatch: tenant cellcc on file

igniter install

Issue: fridge not cooling freezer is serial- RH510099 Day/Date/Time:8/28/2026 morning Who to call for dispatch: Richard cell

Issue: Gets up to temperature and then the oven shuts off on its own Day/Date/Time: 08/28/26 8-12 Who to call for dispatch: Paige

sold work marcone eta tuesday 8/25also added dvc

sold work amazon eta wednesday 8/26

sold work marcone eta wednesday 8/26

Ice maker not producing ice. newly changed water filter. Tried pressing reset button until chime. No stuck ice visible. Model # RF265BEAESR 8/27 morningleah cell

Summary: Pillow explodes in the dryer Date/Time: 08/26/26 Last Call AVAILABLE AFTER 3Who to call for dispatch: Cathy

Issue: Freezer is not freezing Day/Date/Time: 08/27/26 12-5 Who to call for dispatch: Darlene

Time slot requested: Fri, Aug 28, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: Whirlpool WFG320M0MS Additional Details: front burners supply too much heat. Often burn food even on low.

Issue: Making a loud noise when running. The drum is banging around Day/Date/Time: 08/27/26 8-12 Who to call for dispatch: Sarah

Issue: not dryer Day/Date/Time:8/27/2026 morning Who to call for dispatch: John cell

LED Module install

Issue: still is not working after last appt. fridge is not getting cold Shae recall Day/Date/Time: 08/27 afternoon LAST CALL Who to call for dispatch: Linda

Issue: oven is not igniting, top is working Day/Date/Time: 8/27/2026 afternoon Who to call for dispatch: Mohamad cell

Issue: when it starts it squeaks a lot and then stop after it gets going Day/Date/Time: 08/27 afternoon Who to call for dispatch: Beth

Issue: fridge not cooling, freezer is fine Day/Date/Time:8/27/2026 8-12 Who to call for dispatch: Rick cell

Issue: Plastic lid melted on the heating elementserial#- FD0301697part#- W11537778 Day/Date/Time:8/20/2026 Morning Who to call for dispatch: Kelly cell

Issue: 2 dryers, vents are plugged, stacked DVC 2nd DVC is an LG, Per manager, 1st dvc is full price...2nd dvc is 50% off and dp waived if they get both done Day/Date/Time:8/27/32026 morning Who to call for dispatch: Nicole cell

Motor install

Issue: making a grinding noise, Day/Date/Time:8/28/2026 afternoon Who to call for dispatch: 585-520-1020 Gram

sold work marcone eta wednesday 8/26

Issue: fridge not cooling Day/Date/Time: 8/28 afternoon Who to call for dispatch: kyle

Dishes not getting clean, food particles on clean dishes8/27 morningmarissa cell

Dishwasher turns on but gives a double beep when we try to start it. Tried all sorts of troubleshooting. Just won't begin to cycle. 8/27 morningbill cell

Issue: wife dropped a clamp down the lint trap shoot. wants someone to look at it Day/Date/Time: 08/27 morning Who to call for dispatch: Al

Issue: TC Error Code Day/Date/Time: 08/27/26 Last Call Who to call for dispatch: Gianni