We serviced a
SAMSUNG OVEN
Near Rochester, NY 14618
Jose R
Job Details:
08/24/2023
Customer called in to push back stove was out about a inch just needed to push it back complete
We serviced a
GE refrigerator
Near Rochester, NY 14607
Jose R
Job Details:
08/24/2023
Customer unit was not properly draining in the freezer and the water was leaking into the fridge went ahead and cleaned the drain hole and made sure the water was properly draining complete
We serviced a
samsung Garbage disposal
Near Ontario, NY 14519
Chris
Job Details:
08/24/2023
Installed new 1/2 hp garage disposal.
Customer having bank issues from a fraud issue will pay via email link when resolved
We serviced a
LG Dryer
Near Victor, NY 14564
Derek
Job Details:
08/24/2023
The dryer needs a new heater element and a maintenance kit for a 6 wheel unit. The heating element is only working through half the coils, the west and tear parts are worn. Going to be about $500 to fix the dryer.
The washer needed a new hot water valve it was leaking out the top of the solenoid. The washer is fixed, it they?re unsure if they want to fix the dryer.
We serviced a
samsung Refrgierator
Near Rochester, NY 14626
JK
Job Details:
08/24/2023
FF Evap Fan not working, customer will need an evap cover assembly, and a temperature sensor replaced to fix the current issue.
8-24-23: Replaced evap cover and thermostat ran and tested all and all is running good.
We serviced a
LG refrigerator
Near Rochester, NY 14625
Tina
Job Details:
08/24/2023
Drain was frozen over in freezer and ice was built up on back and on bottom and causing water to leak put form the corner of the freezer door. Ice was removed and drain under evap was defrosted. Drain is no longer frozen over or clogged.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14621
Jose R
Job Details:
08/24/2023
Customer had a dead bird inside of vent causing unit to have a bad smell customer removed bird now unit operating with in specs also cleaned out the dryer and vent as well
We serviced a
LG Refrigerator
Near Rochester, NY 14624
JK
Job Details:
08/24/2023
Replaced ice maker. Ran and tested. Working good.
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details:
08/24/2023
The leak is coming from the pvc drain pipe that goes to the sewer. When the washer drains it fills up the pipe and the water comes rushing over the top. She?s going to try draino but may need a plumber to clean the pipe out.
We serviced a
Whirlpool Dryer
Near Canandaigua, NY 14424
Derek
Job Details:
08/24/2023
There is a problem with the buttons and the ui. This is an old whirlpool duett dryer and the parts are no longer available.
We serviced a
Samsung Washer
Near Rochester, NY 14624
JK
Job Details:
08/24/2023
Ran through service mode, tested and runs good. Washer had a UB error code. But no signs of the unit being unbalanced.
We serviced a
LG Microwave
Near Penfield, NY 14526
Chris
Job Details:
08/24/2023
Relay on main PCB not holding and part is NLA
We serviced a
Kenmore Dishwasher
Near Rochester, NY 14613
Jose R
Job Details:
08/24/2023
Went ahead and replaced bottom seal and when running a load did not detect any leaks unit operating with in specs complete
We serviced a
Samsung Dishwasher
Near Victor, NY 14564
Derek
Job Details:
08/24/2023
Water looks like it?s leaking from the front door sweep and the corners of the door gasket. I ran the dishwasher and found no leaks or any water. But it did show signs of a previous leak.
We serviced a
Samsung refrigerator
Near Canandaigua, NY 14424
Derek
Job Details:
08/24/2023
Needs to have the Samsung update which they?re not going to fix. $600 to repair.
We serviced a
Samsung dishwasher
Near Webster, NY 14580
Chris
Job Details:
08/24/2023
Signs of soap dispenser failure
Appears to be not sealing internal/ leaking rinse aid
Also diverter seems to be sticking
No repair at this time
We serviced a
Kenmore dishwasher
Near Fairport, NY 14450
Tina
Job Details:
08/24/2023
Dishwasher needs a new wash motor and a new drain pump. Customer is going to get a new appliance
We serviced a
HOT POINT OVEN
Near Rochester, NY 14610
Tina
Job Details:
08/24/2023
Bake element was not reading the right ohms so a new one is needed and the broil element was cracked so a new one is needed. Parts are ordered and we will be back to install next Week
8/24 installed new bake and broil elements and tested them and they are both working without issues.
We serviced a
Amana refrigerator
Near Webster, NY 14580
Chris
Job Details:
08/24/2023
Plastic water supply line had small crack/ split at nut , replaced nut and observed no more leaks.
Recommend customer have plumber install copper water supply line to prevent future troubles , but unit is plumbed into house water softener system would recommend plumber install new copper line kit
We serviced a
GE Dryer
Near Rochester, NY 14622
Jose R
Job Details:
08/24/2023
Customer has a bad timer causing the unit to not have to run took unit apart and everything was checking out with in specs wrote coupon to customer to start exploring there options on a new one
We serviced a
Samsung Dryer
Near East Rochester, NY 14445
Jose R
Job Details:
08/24/2023
Customer unit was not starting when diagnosing unit customer had a bad thermostat and thermistor went ahead and replaced both parts unit operating with in specs complete
We serviced a
Samsung refrigerator
Near Rochester, NY 14612
JK
Job Details:
08/24/2023
Ice tray auger broken customer will order and replace.
We serviced a
Whirlpool dishwasher
Near Fairport, NY 14450
Tina
Job Details:
08/24/2023
Dishwasher was not draining a piece of glass was stuck and burned out the motor so a new pump was installed and it?s working without issues.
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Tina
Job Details:
08/24/2023
Had ordered board and pressure switch because it could have been either or or a combo of the 2 I put a new pressure switch in and ran the washer and it?s working without issues so the board is not needed.
We serviced a
Samsung Washer
Near Rochester, NY 14624
Jose R
Job Details:
08/24/2023
When spinning the drum manually you would hear a loud scrapping noise and banging noise customer has a bad inner and outer drum will be exploring there options on a new unit
We serviced a
ge washer
Near Rochester, NY 14612
JK
Job Details:
08/24/2023
The timer was pushed out of its locking position. Added a screw to reinforce the timer to prevent the issue from happening again. Ran and tested, works good now.
We serviced a
GE dishwasher
Near Ontario, NY 14519
Chris
Job Details:
08/24/2023
Has water level failure and heater needs to be replaced to resolve csm errors along with firmware update per ge
Estimate approx 275 plus tax would be due
No repair at this time
We serviced a
LG Refrigerator
Near Irondequoit, NY 14617
JK
Job Details:
08/23/2023
Freezer had a frost build up near the right side of the door. Was able to see the seal on the right side was not sealing. Removed all frost, wiped dry. Freezer now properly seals.
We serviced a
Bosch refrigerator
Near Honeoye Falls, NY 14472
Derek
Job Details:
08/23/2023
Ice maker motor not dumping cubes needs ice maker 11016457 going to discuss and possibly replace later.
We serviced a
lg washer
Near Rochester, NY 14607
Jose R
Job Details:
08/23/2023
When diagnosing unit second time viewed that the leak was coming from the drain line will come back on Friday to install part
We serviced a
Whirlpool refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
08/23/2023
Replaced the door broken upper hinge and bushing.
We serviced a
lg refrigerator
Near Penfield, NY 14526
Chris
Job Details:
08/23/2023
Replaced center Mullen and checks ok
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Tina
Job Details:
08/23/2023
WAsher was making a noise when in sensing cycle, tried to take agitator plate off and it was fused to the gear case. I ran a hot water load to try and heat it up to loosen it and it would not come off. Customer is going to get a new appliance.
We serviced a
whirlpool refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
08/23/2023
Bin was frozen in so I got that out then check the ice maker and Ice maker was in the off position, I used a jumper to make sure everything work and it pushed put the ice that was in there and then filled with water and ran a cycle
We serviced a
maytag washer
Near Webster, NY 14580
Chris
Job Details:
08/23/2023
Replaced main PCB and damaged pressure hose
Verified complete cycle operation and tests ok
? recommend customer use half the amount of fabric softener and run cleaner on a regular basis to prevent fabric softener build up
We serviced a
Samsung washer
Near Rochester, NY 14626
Jose R
Job Details:
08/23/2023
Customer unit was banging around when going into a spin mode when diagnosing unit viewed that the weight basket was broken and the outer drum had a hole in it as well customer will be dealing with Samsung to get issue resolved complete
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details:
08/23/2023
Freezer was 15? and fridge was at 38? took evap cover up and evaporator is completely frozen over. Went to board and checked defrost heater and defrost thermostat and they are bad. Defrosting evap then changing out heater and thermostat.
We serviced a
Samsung refrigerator
Near East Rochester, NY 14445
Jose R
Job Details:
08/23/2023
Customer unit was frozen over causing unit not to properly cool went ahead and replaced evap cover temp sensor and drain kit also extended the defrost cycle and confirmed unit is operating with in specs complete
We serviced a
Samsung washer
Near Henrietta, NY 14623
Jose R
Job Details:
08/23/2023
Customer had a bad motor when disconnecting unit motor still was not running customer will be exploring there options on a new unit complete
We serviced a
Samsung washer
Near Rochester, NY 14626
JK
Job Details:
08/23/2023
Door bellows has a hole in bottom center allowing water to leak and will need to be replaced.
8-18-23: Replaced door bellows ran and tested all is leak free from bellows, machine is leaking from a silicone patch on drain bellow and it will need to be replaced
8-23-23: installed drain bellows ran and tested all and all is leak free and draining good.
We serviced a
GE washer
Near Webster, NY 14580
Chris
Job Details:
08/23/2023
Replaced shift motor / actuator assy and checks ok
We serviced a
Kitchen Aid Stove
Near Rochester, NY 14626
JK
Job Details:
08/23/2023
Uninstalled gas cooktop checked gas line for leaks all is leak free and prepped to install new cooktop when appliance comes in. Customer will call when ready.
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Chris
Job Details:
08/23/2023
Replaced exhaust thermistor and fuse set
Unit heats well
We serviced a
Kitchenaid Dishwasher
Near Pittsford, NY 14534
Derek
Job Details:
08/23/2023
THe unit fills and drains the main pump motor is not turning on to wash the dishes. Needs a new sump pump assy. W11124384
$525 to repair less 108 for service call.
We serviced a
maytag dryer
Near Webster, NY 14580
Jose R
Job Details:
08/23/2023
Customer unit would not heat up when diagnosing unit went ahead and replaced cut off tml also did a vent cleaning and added a clamp unit now operating with in specs complete
We serviced a
Maytag Dryer
Near Webster, NY 14580
Chris
Job Details:
08/23/2023
Rebuilt maytag dryer with listed parts and all checks ok
We serviced a
LG Multi
Near Rochester, NY 14622
JK
Job Details:
08/23/2023
Installed microwave ran and tested all is working and running good.
Dishwasher will not come out due to multiple flooring layers.
We serviced a
MAYTAG Dryer
Near Macedon, NY 14502
Derek
Job Details:
08/23/2023
Belt pulley was worn bad and there was a groove worn in it. The belt was worn and burned up. The rollers for the drum were bound up bad. I installed a maintenance kit and then tested the dryer is working good.
We serviced a
Samsung washer
Near Webster, NY 14580
Chris
Job Details:
08/23/2023
Spring basket /tub seal and bearing has failed
Also electronics are not holding circuit more than likely due to moisture from seal and bearing failure
Cost of repair exceeds value of machine
We serviced a
Kitchenaid Oven
Near Webster, NY 14580
Derek
Job Details:
08/23/2023
Needs a new main board. The relay for the fan was burned up and the convection oven fan was running all the time.
We serviced a
Whirlpool dishwasher
Near Fairport, NY 14450
Tina
Job Details:
08/23/2023
Installed now clip on top rack, all 4 rollers and a new door seal and there are no leaks and everything is working and no leaking.
We serviced a
Samsung refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
08/23/2023
Drain hose was clogged and causing ice to form in the freezer and it was preventing the door from closing all the way so the food was defrosting and there was frost building up on the ceiling. Cleaned out clogged and got rid of the ice. Door is closing properly and all the ice is out of the freezer
We serviced a
Samsung Dryer
Near Rochester, NY 14618
Jose R
Job Details:
08/23/2023
Customer washer has bad shocks causing unit to spins unbalanced error code would need shocks (DC97-16350C) for the dryer unit spitting te error code unit would need thermistor and thermostat
would be getting back to us with in the 90 days if wanting repair
We serviced a
maytag dishwasher
Near Fairport, NY 14450
Derek
Job Details:
08/23/2023
Needs new control for the user interface. The power button is broken. Replaced and test.
We serviced a
Frigidaire refrigerator
Near Macedon, NY 14502
Derek
Job Details:
08/22/2023
Needs evap fan and a major defeosting. Cleaned out the coils and cooling fan for compressor. Defrosted the freezer. Replaced the fan.
We serviced a
GE Refrigerator
Near Victor, NY 14564
Tina
Job Details:
08/22/2023
Customer stated that over the weekend the freezer had some frost/ice build up inside and that some of the food had started to defrost. He unflagged fridge and defrosted the ice 5en plugged it back in and the entire thing has been working without issues. Temps are good in both FZ and FF section. Hooked up to SmartHQ and ran diagnostics and everything is working. Error codes show are for freezer door being open for longer periods of time. Customer things they either didn?t close freezer door all the way or something had gotten stuck and broken the seal and caused it not to close all the way. There are no updates on SmartHQ for this appliance. Customer was told they have 90 for the service call if this same issue happens again.
We serviced a
GE Dryer
Near Rochester, NY 14609
Jose R
Job Details:
08/22/2023
Customer unit would not go into a spin when diagnosing unit customer ordered wrong belt and also did not put the belt on right went ahead and replaced belt unit operating with in specs informed customer on a vent cleaning stated that they were just going not change change the whole duct complete
We serviced a
Kemore Dishwasher
Near East Rochester, NY 14445
Tanner
Job Details:
08/22/2023
Replaced motor sump assembly. Tested unit and unit tested good.
We serviced a
samsung refrigerator
Near Penfield, NY 14526
Tanner
Job Details:
08/22/2023
Replaced bushing and closer on right side door. Compared to new assembly it is now obvious the old bushing buried too deep into closer. Leveled unit, door testing good. Doors are level.
We serviced a
Kenmore Refrigerator
Near East Rochester, NY 14445
Tanner
Job Details:
08/22/2023
Washer- Complaint of no spin . Following stored errors
F7E1 basket speed error
F2E1 stuck key
F0E2 oversuds
F0E5 off balance
Ran autodiagnostic cycle. Bearing rub heard during spin. Driveline friction causing unit to not reach top speed. Needs new Gearcase. Customer opting to replace.
Fridge- water dispenses continuously. Disassemble interface. Switch testing good. Reassembled and unit working properly. Due to how unit is assembled unable to determine which component failed initially. If issue returns order all dispenser lever components.
We serviced a
Frigidaire Oven
Near East Rochester, NY 14445
Tina
Job Details:
08/22/2023
Put molding back on side and oven is secure
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14609
Jose R
Job Details:
08/22/2023
Customer wires are all burnt out where it connects to at the home also main board looks like it?s fried as well customer will be exploring there options on a new unit complete
We serviced a
Amana oven
Near Pittsford, NY 14534
Tanner
Job Details:
08/22/2023
Complaint of no operation. Confirmed 240VAC power supply. Found open thermal fuse. Replaced thermal fuse. Display powers on, tested unit via 200 degree bake and unit tested good.
We serviced a
kenmore refrigerator
Near Rochester, NY 14609
JK
Job Details:
08/22/2023
Water dispenser line cracked and will need to be replaced.
8-22-23: Replaced indoor water line ran and tested all for leaks all is leak free and dispensing good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details:
08/22/2023
Evap frosted up , unable to locate temp chart for defrost sensor so replaced under warranty.
If problem returns needs control approx 200 plus tax would be due
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details:
08/22/2023
Customer needed a new timer for 19 year old dryer but she decided she is going to get a new one instead. She is going to be calling us for a short run vent cleaning once her new dryer comes since her old one won?t turn on we are unable to do it today.
We serviced a
Samsung washer
Near Rochester, NY 14626
JK
Job Details:
08/22/2023
Filter was clogged with pet hair, therefore preventing the machine from draining. Cleaned the filter, ran and tested. Machine drains good now.
Advised customer that he does not have the proper set up for his dryer exhaust. Customer needs to have his vent blowing outside since it's a gas dryer.
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Tanner
Job Details:
08/22/2023
Complaint of slow drain. Removed drain hose from sink. Ran drain with no production, attempted to clear lines with vacuum and drain slightly productive after. Clog in drain system. Needs drain line, updated air brake assembly, internal drain line.
00668104 Inner drain line
11030996 Air brake
00744881 Drain hose
Tier 3 labor- repair requires uninstall of unit to complete
We serviced a
Kenmore Dryer
Near Irondequoit, NY 14609
JK
Job Details:
08/22/2023
Dryer gas coils are bad, causing the unit to short cycle. Replaced gas coils, ran and tested. Unit working good now.
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Tina
Job Details:
08/22/2023
Code is H1 showing, a new board is being ordered and we will return to install.
8/22 Installed new board and there is not an error code anymore. Fridge is running without issues.
We serviced a
Kitchen aid refrigerator
Near Pittsford, NY 14534
Tanner
Job Details:
08/22/2023
Customer away for 2 months, returned and freezer door frozen shut. Able to open unit partially. Steamed rails to open freezer. Frost and ice everywhere in cabinet. Consistent with door being left open. Steamed and dried cabinet and components. Reassembled. Tested door and gaskets and unit tested good.
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details:
08/22/2023
Reset unit and started working. No error codes in service mode if unit has same trouble would need control but is NLA
Customer does not have email
We serviced a
Whirlpool washer
Near Rochester, NY 14612
Jose R
Job Details:
08/22/2023
Customer complaint was that the unit was leaking when diagnosing unit ran a overall diagnostic and not signs of a leak then ran it on a rinse and spin and still could not replicate inform customer to monitor unit also when unit was going into a spin mode the gear case was making a loud noise as well will need gear case
We serviced a
samsung dishwasher
Near Rochester, NY 14618
JK
Job Details:
08/22/2023
Removed old dishwasher, installed new kitchenaid diswasher ran and tested for leaks and drain all is leak free and running good with no issues, dishwasher can not be moved back without moving drain line to bottom of cabinet customer will need to talk to cabinet makers due to support issues.
We serviced a
Kenmore Dryer
Near Rochester, NY 14617
Jose R
Job Details:
08/22/2023
Customer unit would not heat up when diagnosing unit customer had a bad thermal fuse went ahead and replaced fuse unit operating with in specs complete
We serviced a
LG Dryer
Near Webster, NY 14580
Chris
Job Details:
08/22/2023
8/22/23 replaced blower thermostat set and verified unit running and heating only unable to verify venting as it is rooftop exit
8/15/23Recommend vent be checked / cleaned professionally prior to repair as it may cause new parts to fail if not checked (rooftop exit)
By vent wizard or similar company
We serviced a
Frigidaire Dryer
Near Honeoye Falls, NY 14472
Derek
Job Details:
08/22/2023
The 2 screws that had fallen out were for the rear bearing. I took the dryer part of the laundry center apart. I removed the drum lined up the bearing plate and put the screws back in. I found the heater element was broken and the drum had made contact with it. I replaced the heater element. The belt was looking worn and dry a cracking. I replaced the belt. The dryer was reassembled and the rear bearing was greased up. The dryer was tested a few cycles and is working good.
We serviced a
LG Dryer
Near Victor, NY 14564
Tina
Job Details:
08/22/2023
Cleaned dryer vent short run
We serviced a
LG Dryer
Near Ontario, NY 14519
Chris
Job Details:
08/22/2023
Replaced lint filter housing and filter
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details:
08/21/2023
Cam came lose and belt fell off. Installed new cam and ordered a new belt and put old one back on until new one comes in
8/21 installed new belt and ran diagnostics and everything is working without issues.
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Chris
Job Details:
08/21/2023
Found upper spray arm hanger not snapped in place
Reconnected and tests ok
We serviced a
GE washer
Near Webster, NY 14580
Chris
Job Details:
08/21/2023
Replaced motor pulley and checks ok
We serviced a
whirlpool stove
Near Williamson, NY 14589
Chris
Job Details:
08/21/2023
Installed new right side drum bearing kit and unit sounds and operates properly
We serviced a
Kenmore Stove
Near Ontario, NY 14519
Derek
Job Details:
08/21/2023
Removed the slide out range and moved
We serviced a
GE Washer
Near Rochester, NY 14609
Jose R
Job Details:
08/21/2023
Customer gas line was leaking to complete installation on dryer had to replace the gas line and also for washer had to replace the drain line and drain clamp because old line had cracks on them causing it to leak all on the floor
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14617
Jose R
Job Details:
08/21/2023
Customer had a bad drain pump causing the unit not to complete a full cycle and water will be standing inside of tub went ahead and replaced pump and ran overall diagnostic and everything passed and operating with In Specs complete
We serviced a
Tapen oven
Near Rochester, NY 14610
Tanner
Job Details:
08/21/2023
Complaint of sparking from cabinet, found broil element visibly damaged. Ordering part. Customer has a busy schedule and will call the office to schedule follow up repair.
Installed new element, tested unit and unit tested good.
We serviced a
Whirlpool Oven
Near Rochester, NY 14616
JK
Job Details:
08/21/2023
Clock turned off from customer hitting buttons, reset clock, ran and tested. All is good.
We serviced a
Kenmore Range
Near Macedon, NY 14502
Tina
Job Details:
08/21/2023
Customers old burner was not working correctly. The outside burner was lighting but not the inside one. He bought a new he and installed it and it did not work at all and when new one was plugged in the hot surface light stayed on. I put old one back in and tested continuity and it had none. I turned burner on and checked voltage. The infinite switch was getting 240V and at the element it was getting 240V so the burner is bad and a new one is needed.
Customer is going to return the one he bought that?s broken and get another to install himself.
We serviced a
Samsung oven
Near Webster, NY 14580
JK
Job Details:
08/21/2023
Oven fuel rail off of gas valve reattached ran and tested oven through pre heat and relight cycles at 350?all is working good, seen minor signs of rodent infestation on oven insulation recommend contacting rodent control for best options.
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14618
Tanner
Job Details:
08/21/2023
Complaint of noise overnight. Measured 35 in FF and -4 in FZ. Ran all fans and compressor in diagnostic and no noise heard. Ran ice harvest test and no noise heard. Filled glass with water and water fill solenoid testing good. Ran ice harvest successfully. Unable to reproduce complaint. Customer to continue to monitor. Installed customer supplied water filter.
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Tanner
Job Details:
08/21/2023
Complaint of door not latching. Catch has sunken into door. Door has matching catch on other side, flipped door. Tested unit and unit tested good.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14606
Jose R
Job Details:
08/21/2023
Replaced thermal cut off fuse kit unit operating with in specs complete inform customer to get her vent cleaned out stated she will be putting in a complaint with the apartment complex and have them replace the vent
We serviced a
GE refrigerator
Near Rochester, NY 14614
JK
Job Details:
08/21/2023
Icemaker out of level and water time was off readjusted all now is filling for prescribed time all is filling and running good monitor for ice production for atleast 24 hours.
We serviced a
Bosch dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details:
08/21/2023
I took the pump apart to look at the heater element. There was a couple of big rust spots on the heater and around the element in the pump. It?s very possible it was water from the actuator leak. I replaced the heat pump and tested. No leaks and it?s running a load.
We serviced a
Samsung Refrigerator
Near Honeoye Falls, NY 14472
Tanner
Job Details:
08/21/2023
Complaint of intermittent no cool. Measured 34 in FF and 0 in FZ. Ice maker is working. Investigated behind unit. Compressor is 125 degrees running, coils measured 100 degrees, approx. 30 over ambient, a proper reading. Customer states breaker was flipped yesterday. Disconnecting of power may have resolved a data glitch in the controls. Customer to continue to monitor.
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14617
JK
Job Details:
08/21/2023
Replaced filter housing and filter ran and tested for leaks all is leak free and running good.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14626
Jose R
Job Details:
08/21/2023
Customer unit was short cycling and taking multiple loads to dry a load when diagnosing unit seen that the coils were bad replaced coils and educated customer that the unit was not venting right did not fill any pressure outside of the home cx stated that they were going to replace the venting to make sure it?s getting strong pressure complete
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details:
08/21/2023
Dryer was not heating, tested all components everything was good but the heating element. A new element was installed and dryer is working without issues.
We serviced a
LG refrigerator
Near Penfield, NY 14526
Tanner
Job Details:
08/21/2023
Complaint of warm fridge/freezer. Measured 56 degrees in FF. Measured 50 degrees in FZ. No ice on Evap. Condenser coils measured 70 degrees, equivalent to ambient temperature. Sealed system failure. Unit has leaked refrigerant or compressor has mechanically failed and does not build pressure.