We serviced a
Whirlpool microwave
Near Henrietta, NY 14467
JK
Job Details: 12/22/2022
Microwave will need interlocks and switches customer will not repair.
We serviced a
kenmore oven
Near Fairport, NY 14450
Derek
Job Details: 12/22/2022
Installed new better quality oven sensor Preheated oven to 350, 400 and 425* no error showed
We serviced a
kenmore oven
Near Rochester, NY 14626
Todd
Job Details: 12/22/2022
Dryer had metal stuck in the track, tested machine works as good
We serviced a
GE Dryer
Near Brighton, NY 14620
Cristian
Job Details: 12/22/2022
Replace all four shocks
We serviced a
GE Washer
Near Hilton, NY 14468
JK
Job Details: 12/22/2022
Replaced FF evap fan and software updated ran and tested all is working good, door icemaker line frozen in wall will need defrosted for a few days and new filter.
We serviced a
GE refrigerator
Near Penfield, NY 14526
Derek
Job Details: 12/22/2022
New bake element needed. Replaced the bake element and tested its working great.
We serviced a
Ge Oven
Near Pittsford, NY 14534
Cristian
Job Details: 12/22/2022
Replace humidity sensor
We serviced a
Samsung Microwave
Near Hilton, NY 14468
Cristian
Job Details: 12/22/2022
Tried to degree rail but noise still happening Noise coming from both side of freezer and middle drawer Freezer right rail - WR72X39426 Left WR72X39425 Middle drawer Left WR72X39427 Right WR72X39428
We serviced a
GE refrigerator
Near Fairport, NY 14450
Alex L
Job Details: 12/22/2022
Refusing to pay service charge
We serviced a
Samsung/LG Dryer/washer
Near Victor, NY 14564
Alex L
Job Details: 12/22/2022
Cleaned obstruction from dryer vent. See attached picture. Possible birds nest in vent.
We serviced a
Frigidaire Oven
Near Spencerport, NY 14559
JK
Job Details: 12/22/2022
Dishwasher will need new wash motor sump assembly that is NLA. Instructed customer to call samsung since dishwasher is only 2 years old.
We serviced a
samsung Dishwasher
Near Webster, NY 14580
Cristian
Job Details: 12/22/2022
Seal system issue
We serviced a
Samsung Refrigerator
Near Pittsford, NY 14534
Alex L
Job Details: 12/22/2022
Replaced drain pump.
We serviced a
LG Washer
Near Penfield, NY 14526
Chris
Job Details: 12/22/2022
Model ffgf3054tsa Serial vf74532053 Replaced faulty bake igniter and oven heats to temp
We serviced a
Bosch washer
Near East Rochester, NY 14445
Derek
Job Details: 12/22/2022
Fridge is in the garage and not cooling.
We serviced a
kenmore Refrigerator
Near Penfield, NY 14526
JK
Job Details: 12/22/2022
Icemaker line frozen thawed cycled icemaker all is good, Thermistor checked bad needing replaced part is on backorder will call when part comes in to install.
We serviced a
Frigidaire refrigerator
Near West Henrietta, NY 14586
JK
Job Details: 12/22/2022
Hooked waterline to refrigerator tested all is working good, tested for leaks all is leak free.
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Todd
Job Details: 12/22/2022
Reset machine had to unplug it and plug it back in while holding then start button
We serviced a
Whirlpool Washer
Near Rochester, NY 14604
JK
Job Details: 12/21/2022
Drain hose cracked replaced tested for leaks all is leak free and running good.
We serviced a
GE Oven
Near Irondequoit, NY 14609
Alex L
Job Details: 12/21/2022
Replaced control board. Preheated oven to 350. No issues. Broil preheated with no issues.
We serviced a
Whirlpool washer
Near Spencerport, NY 14559
Todd
Job Details: 12/21/2022
Tested machine no leaks at all ran two cycles
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 12/21/2022
Replaced bake element Also quoted customer 145 plus tax for interlock upgrade on microwave may call in future
We serviced a
Whirlpool washer
Near Rochester, NY 14607
Todd
Job Details: 12/21/2022
Filter was clogged cleaned filter tested machine runs as it should
We serviced a
GE dryer
Near Rochester, NY 14626
Todd
Job Details: 12/21/2022
Belt broke, replaced it tested machine works as it should WE03x29897
We serviced a
maytag dryer
Near Fairport, NY 14450
Derek
Job Details: 12/21/2022
Us timer had put replacement screws in for the drum paddles one of the screws loosened and was stopping the drum from spinning because it was wedged between the blower housing and the drum..
We serviced a
Samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 12/21/2022
Customer had the small piece to put under door only took 20 seconds to put in only charge service call
We serviced a
unsure oven
Near Rochester, NY 14620
Tanner
Job Details: 12/21/2022
Appliance 1 stove. Complaint of no bake. Needs new igniter. Replaced igniter and unit tested good. Appliance 2. Washer making noise. Springs from suspension making noise. Condition of machine does not warrant repair. Customer had existing used unit down stairs. Installed that unit. Tested and unit tested good. Installed at half cost since already on site for existing service.
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 12/21/2022
Removed glass from the sump basin / trap and unit drains ok
We serviced a
N/A Dryer
Near Fairport, NY 14450
Cristian
Job Details: 12/21/2022
Replace motor and idler kit
We serviced a
GE oven
Near Rochester, NY 14626
JK
Job Details: 12/21/2022
Igniter bad replaced tested all is working and heating good.
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 12/21/2022
Replaced failed evaporator fan motor and checks ok may take 24 hours to regulate temperatures Need to call for auth #
We serviced a
bosch Refrigerator
Near Penfield, NY 14526
Chris
Job Details: 12/21/2022
Replaced customer supplied defrost heater and sensor assembly. No warranty on parts
We serviced a
NA washer
Near Churchville, NY 14428
JK
Job Details: 12/21/2022
Appt 1601 lid switch was locked was able to repair tested all is working good. Appt 903 was able to adjust balance switch ran and tested all is working good.
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
Chris
Job Details: 12/21/2022
Cleared very restricted condenser if no cool returns needs condenser fan motor Also both ice makers have issues no ice maker repairs recommended Condenser motor approx 240 plus tax would be due if needed in future
We serviced a
ge oven
Near Brighton, NY 14610
Alex L
Job Details: 12/21/2022
Replaced oven switch. Preheated to 350 with no issues.
We serviced a
Samsung refrigerator
Near Victor, NY 14564
Cristian
Job Details: 12/21/2022
Replace evap cover temp sensor and drain clip
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tanner
Job Details: 12/21/2022
Complaint of dropped item down lint trap. Disassembled blower housing and retrieved plastic piece. Inspected dryer vent. Customer lived in house less than 1 year. Recommended dryer vent service in 1 year due to length of vent.
We serviced a
Bosch dishwasher
Model SHE68T55UC/03
Near Rochester, NY 14616
JK
Job Details: 12/21/2022
Customer will need fill funnel and door springs to fix E15 error and door issues.
We serviced a
Amana refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 12/21/2022
Cleaned out drain plug and ice build up inside freezer customer can?t turn on water cause it?s leaking from the door but unit is working fine
We serviced a
Whirlpool Microwave
Near Farmington, NY 14425
Tanner
Job Details: 12/21/2022
Able to remove broken base from receptacle. Out of stock on microwave bulbs. Customer to replace bulb. If not lighting would be a call back for further diagnostic.
We serviced a
MAYTAG washer
Near Irondequoit, NY 14622
Tanner
Job Details: 12/21/2022
Complaint of unit stuck in spin.unable to resume cycle or restart even after unplugging. Was able to cancel cycle holding start/pause button. Advised if issue persists new ACU would prevent habitual stoppage but customer can reset unit by holding start button.
We serviced a
MAYTAG Dryer
Near Irondequoit, NY 14609
Todd
Job Details: 12/21/2022
Installed maintenance kit belt jump the tension pulley tested machine works as it should
We serviced a
Frigidaire Dryer
Near Webster, NY 14580
Todd
Job Details: 12/20/2022
Cleaned and fixed a peace of the dryer vent line tested machine works great
We serviced a
LG Dryer
Near Victor, NY 14564
Derek
Job Details: 12/20/2022
Needs a new board nla
We serviced a
samsung washer
Near Fairport, NY 14450
Cristian
Job Details: 12/20/2022
Replace all 4 shocks
We serviced a
LG oven
Near Rochester, NY 14612
Alex L
Job Details: 12/20/2022
Replaced igniter
We serviced a
samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details: 12/20/2022
Ice build up on the ice maker and tray is cracked Customer will need then update icemaker kit DA82-02697A Ice maker tray DA97-14474C
We serviced a
Whirlpool dishwasher
Near Webster, NY 14580
Chris
Job Details: 12/20/2022
Replaced sump assy on dishwasher No repair on dryer
We serviced a
Whirlpool dishwasher
Near Penfield, NY 14526
Derek
Job Details: 12/20/2022
possibly needs a new motor it is sticking . Doesn?t always work.
We serviced a
GE Washer
Near Rochester, NY 14625
JK
Job Details: 12/20/2022
Cleaned dryer vent checked airflow all are within specifications, ran washer through service mode belt is slipping due to shifter Grease cleaned off tested all is running good.
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Todd
Job Details: 12/20/2022
Replace door switch tested works great took pic of dish washer modle# so we can order the part when he calls back had to leave he had a meeting
We serviced a
whirlpool Refrigerator
Near Rochester, NY 14623
JK
Job Details: 12/20/2022
Refrigerator thermostate blown and will need replaced. 12-20-2022: Replaced thermostat ran and tested all is working good.
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Alex L
Job Details: 12/20/2022
Replaced thermo fuse
We serviced a
frigidaire dishwasher
Near Rochester, NY 14624
Cristian
Job Details: 12/20/2022
Unit was showing half number on display almost like if it froze display was not responding when I try to start it so I did a power reset by unplugging unit and unit stated to work will recommend UI control 5304528982
We serviced a
Kenmore washer
Near Pittsford, NY 14534
Derek
Job Details: 12/20/2022
Replaced shocks and found leaking cold inlet valve Also floor is sagging behind rear left leg , leveled as well as possible , not much more we can do if off balance persists
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
Alex L
Job Details: 12/20/2022
Replaced idler pulley
We serviced a
Whirlpool washer
Near Rochester, NY 14622
JK
Job Details: 12/20/2022
Drain pump had nail that stripped the motor and will need to be replaced. 12-20-2022: Installed new drain pump assembly ran and tested all is leak free and draining good.
We serviced a
Whirlpool Dryer
Near Irondequoit, NY 14622
Alex L
Job Details: 12/20/2022
Thermo fuse have been bypassed. unsafe to operate dryer. See attached pictures Customer needs gas coils and wire harness 339430 which is NLA
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details: 12/20/2022
12/20/2022 03:46 pm by Cristian Ayala Customer issue was ice cream was not frozen but did a diagnostic no error code and temp inside freezer in below 0 no issues found will recommend putting a temp reader to make sure it staying at 0 degrees nothing else in freezer is defrosting just ice cream is soft .
We serviced a
N/A oven
Near Victor, NY 14564
Derek
Job Details: 12/20/2022
Needs the bake burner has tube it has a hole blown through the side of it. Quoted $412 to repair Paul is going to look at new units.
We serviced a
Frigidaire washer
Near Penfield, NY 14526
Cristian
Job Details: 12/20/2022
Replace drain pump
We serviced a
kenmore Microwave
Near Pittsford, NY 14534
Chris
Job Details: 12/20/2022
Needs mad and diode set Estimate approx 250-260 plus tax would be due approx 2-4 weeks to get part in at this time may change in future No repair at this time
We serviced a
Electrolux refrigerator
Near Ontario, NY 14519
Chris
Job Details: 12/20/2022
Cleared defrost drain only Freezer drawer rails are broken if any door closing issues or drain plugs again needs rail kit Est approx 528+ tax due
We serviced a
Whirlpool oven
Near Williamson, NY 14589
Chris
Job Details: 12/20/2022
Needs bake igniter , no repair at this time Est approx 149.99 plus tax would be due on return
We serviced a
GE Washer
Near Penfield, NY 14526
Todd
Job Details: 12/20/2022
Needs new gearcase not worth replacing
We serviced a
kenmore dryer
Near Webster, NY 14580
Chris
Job Details: 12/20/2022
Replaced blower thermostat set and checks ok
We serviced a
GE dishwasher
Near Fairport, NY 14450
Alex L
Job Details: 12/19/2022
Noise from wash pump. Customer needs WD26X23258 Customer declined repair
We serviced a
Kenmore refrigerator
Near Macedon, NY 14502
Cristian
Job Details: 12/19/2022
Replace control board and thermostat
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14612
JK
Job Details: 12/19/2022
Ice bucket frozen ice and not allowing auger to turn.
We serviced a
kenmore washer
Near Rochester, NY 14620
Todd
Job Details: 12/19/2022
Pump was dirty ran water pump through it now works as should
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 12/19/2022
Cleaned some grime from around the float and the plastic nut that holds the sensor in. Ran and tested for 20 min and I don?t see any water leaking.
We serviced a
NA dryer
Near Rochester, NY 14610
Todd
Job Details: 12/19/2022
Cleaned dryer vent had a lot of lint build up tested machine works as it should
We serviced a
Frigidaire Oven
Near Penfield, NY 14526
Alex L
Job Details: 12/19/2022
Installed burner and customer supplied igniter
We serviced a
Samsung Refrigerator
Near Rochester, NY 14624
JK
Job Details: 12/19/2022
Freezer fan burnt and will need to be replaced adviced to call samsung since machine it just over 1yr old.
We serviced a
Amana washer
Near Brighton, NY 14610
Tanner
Job Details: 12/19/2022
Unsure of complaint. Following errors: F0E2. Ran diagnostic cycle. Obtained complaint of unit leaking. Filled and drained unit. Water splashing out of slop sink only possible leak. The unit itself is not leaking. Repositioned drain hose and tested. Tested good. Other possibility that washer on other side of sink draining into sink at same time can cause sink to overflow. Other unit In use unable to test but one machine drains significantly faster than the slop sink can empty.
We serviced a
GE refrigerator
Near Rochester, NY 14607
JK
Job Details: 12/19/2022
Defrost heater and thermostat blown and main pcb needing replaced. 12-19-2022: Replaced heater defrost thermostat and main PCB ran and tested all is running good.
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Derek
Job Details: 12/19/2022
Installed the new rack adjuster kit with the replaceable wheels.
We serviced a
GE Refrigerator
Near Rochester, NY 14624
JK
Job Details: 12/19/2022
Refrigerator is a samsung and compressor is blown no refrigerant is moving through system.
We serviced a
samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 12/19/2022
Checked unit out did have ice build up under drawer and condensation buildup behind eve app customer have icemaker on but no water connection so I shut it off , unit needed to be tilted back so water don?t come out the drain hoes , also some shelf don?t fix inside freezer they got some wrong shelf inside freezer causing it to fall and break shelf , I will not recommend no parts at this time ,
We serviced a
MAYTAG Dryer
Near Webster, NY 14580
Derek
Job Details: 12/19/2022
The dryer wasn?t getting very warm and the flame looked a little weak and a lot of orange. I cleaned out the dryer vent and it seems to be working much better the temp is climbing better and getting warmer now that the dryer can breath.
We serviced a
Whirlpool washer
Near Rochester, NY 14625
Alex L
Job Details: 12/19/2022
Installed new drain hose
We serviced a
LG Washer
Near Rochester, NY 14607
Alex L
Job Details: 12/19/2022
Reseated heater
We serviced a
LG washer
Near Webster, NY 14580
Todd
Job Details: 12/19/2022
Needs drain pump
We serviced a
maytag dryer
Near Rochester, NY 14626
JK
Job Details: 12/19/2022
Thermals are blown was able to reset temporary to work, the dryer vent is improperly installed and will need to be corrected.
We serviced a
maytag dryer
Near Pittsford, NY 14534
Derek
Job Details: 12/19/2022
Burnt wires at he heater element. There are also a burnt wire to the timer. The motor groans but not turning the machine on. Older maytag and is a fire hazard she needs to get a new dryer.
We serviced a
GE dishwasher
Near Rochester, NY 14624
Alex L
Job Details: 12/19/2022
Replaced UI on dishwasher and idler pulleys on dryer.
We serviced a
N/A Dryer vent
Near Penfield, NY 14526
Todd
Job Details: 12/19/2022
Cleaned vent tested machine works as it should
We serviced a
Kenmore washer
Near Fairport, NY 14450
Tanner
Job Details: 12/19/2022
Complaint of grinding during spin and agitate. Able to reproduce noise immediately. Rotor bolt unthreaded causing rotor and and cam to grind. Reinstalled bolt with thread lock. Tested unit via diagnostic and unit tested good. Repair covered under Register 90 day warranty.
We serviced a
Samsung refrigerator
Near Penfield, NY 14526
Tanner
Job Details: 12/19/2022
Installed new condenser fan. Plugged in unit and fan and compressor start immediately. During course of repair freezer dropped from 70 degrees to 57 degrees. Customer advised to wait 24 hours before returning to normal use.
We serviced a
kitchenaid Refrigerator
Near Webster, NY 14580
Tanner
Job Details: 12/19/2022
Complaint of blank LED screen. Warmer temps. Measured 50 degrees in FF and 10 in freezer. Unable to verify what temps are set to. Removed LED display and unplugged all connectors. Reinstalled and same issue. LED display is NLA. Repair shack does not refurnish this part. Customer to replace unless they obtain part 3rd party, which they are exploring. If customer obtains part quoted $111 to install 3rd party part.
We serviced a
kenmore refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 12/19/2022
Compressor is running but no cooling inside fridge will recommend getting a seal system checked
We serviced a
Electrolux washer
Near Rochester, NY 14609
Cristian
Job Details: 12/19/2022
Customer will need pully 5304506264 discontinue Belt 134616700
We serviced a
Frigidaire oven
Near Fairport, NY 14450
Tanner
Job Details: 12/19/2022
Complaint of no bake. Started bake and no igniter glow. Confirmed 120 VAC to igniter circuit. Needs new igniter. Replaced igniter. Tested via 250 degree bake and unit tested good.
We serviced a
MAYTAG washer
Near Rochester, NY 14624
Alex L
Job Details: 12/16/2022
Replaced cam agitator
We serviced a
n/a Dryer vent
Near Rochester, NY 14607
Todd
Job Details: 12/16/2022
Cleaned vent tested machine works great
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Chris
Job Details: 12/16/2022
Replaced temp control all test in diag mode check ok Normal for temps to fluctuate up and down a little as long as average temp is within range
We serviced a
Samsung Dryer
Near Rochester, NY 14625
Derek
Job Details: 12/16/2022
Replaced the heater element it was burnt out. Also changed he belt tensioner pulley. It had blown off of the bearing.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Chris
Job Details: 12/16/2022
Checked vent from dryer to ceiling and is clear , roof top exit can see all the way to a exterior vent fixture but cannot check roof Exhaust Temp approx 160 average on high And appears ok
We serviced a
samsung refrigerator
Near Rochester, NY 14618
Chris
Job Details: 12/16/2022
Ice maker is frozen up needs new icemaker parts Also water resivoir is warped and cracking *********Model number not listed any where to look up parts rf23m8090sr/aa-05 Used rf23m8090sr/aa-00 to look up parts May need to double check with Orville?s******
We serviced a
GE refrigerator
Near Webster, NY 14580
JK
Job Details: 12/16/2022
Refrigerator will need main pcb and heater, heater parts are NLA.