We serviced a
Samsung Washer
Near Fairport, NY 14450
Jose R
Job Details: 04/19/2023
Customer unit would not go into cycle due to drain pump not letting out the water went ahead and replaced pumps unit now working with in specs inform customer to run a load and if any issues give us a call complete
We serviced a
Bosch refrigerator
Near Victor, NY 14564
Derek
Job Details: 04/19/2023
Installed a new water dispenser nozzle and micro switch assy. It was leaking all around the nozzle and dripping into the fridge.
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 04/19/2023
Looks like there was still a piece in the drain hoes blocking the entrance to garbage disposal unit look like it?s draining fine now
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 04/19/2023
Will need heater assembly its getting 120 ac to heater but yet heater is not turning on
We serviced a
bosch Dishwasher
Near Penfield, NY 14526
Chris
Job Details: 04/19/2023
Installed new drain hose and verified no leaks Unit was partially removed by contractor with feet cut off to fit in hole Reinstalled as well as possible and left old part with customer
We serviced a
GE Dryer
Near Fairport, NY 14450
Derek
Job Details: 04/19/2023
Needs a new motor it?s and it?s going to be $500 to repair.
We serviced a
MAYTAG Dryer
Near Spencerport, NY 14559
JK
Job Details: 04/19/2023
Thermal fuse blown replaced ran and tested all is running good.
We serviced a
GE refrigerator
Near East Rochester, NY 14445
Tanner
Job Details: 04/19/2023
Complaint of garage freezer not getting cold enough. Measured 9 degrees in FZ and 37 degrees in FF section. Customer states garage climate controlled at 44 degrees in Winter. Verified unit is a garage ready unit. Per owners manual operating atmosphere for this unit is 36-110 degrees. Manufacturer literature does not specify operating temperatures, a typical freezer operates at -10-10 degrees Fahrenheit at any given moment. This unit does not have a thermostat to set the freezer at a particular temperature. All compressor run cycles are based on thermostat feedback in FF section. Temp difference between FF section and garage is so small that compressor does not need to run frequently causing temps above zero degrees in FZ.
We serviced a
Samsung Dryer
Near Rochester, NY 14616
JK
Job Details: 04/19/2023
Idler wheel bad replaced as kit ran and tested all is running good and quite, vacuumed inside all is clean.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14618
Chris
Job Details: 04/19/2023
Replaced defrost terminator and unit checks ok
We serviced a
GE oven
Near Hilton, NY 14468
JK
Job Details: 04/19/2023
Bake igniter bad replaced ran and tested all is heating good.
We serviced a
Frigidaire Refrigerator
Near Henrietta, NY 14467
Tanner
Job Details: 04/19/2023
Complaint of no cool in FF section. Measured 55 in FF and -9 in FZ. Obvious defrost fault. Confirmed no continuity through defrost circuit. Confirmed ACU can force defrost. Removed cover. Continuity though element tested good. Bad bi metallic. Replaced bi metal. Cabinet too warm to force defrost and test. Customer to continue to monitor.
We serviced a
Frigidaire Stove
Near Irondequoit, NY 14622
JK
Job Details: 04/19/2023
Infinite Switch going bad and will need to be replaced.
We serviced a
bosch dishwasher
Near Fairport, NY 14450
Chris
Job Details: 04/19/2023
Installed new water inlet valve on dishwasher and ice module on refrigerator Both check ok
We serviced a
Samsung refrigerator
Near Victor, NY 14564
Derek
Job Details: 04/19/2023
Needs ice maker upgrade kit. Installed the kit and new board plus all the other components. Told about 24 hours for cubes.
We serviced a
frigidaire Dryer
Near Brighton, NY 14610
Cristian
Job Details: 04/19/2023
Replace rear bear # tested unit no more squeaking noise
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 04/19/2023
Replace Ice-maker wait 24 hours before unit makes ice
We serviced a
GE Refrigerator
Near Rochester, NY 14609
Jose R
Job Details: 04/19/2023
Customer unit was making a loud noise when in operation when diagnosing on site could not replicate issue cleaned. Out the unit and informed customer to monitor the unit and if issue keeps happening would recommend to replace fan motor
We serviced a
GE oven
Near Webster, NY 14519
Chris
Job Details: 04/19/2023
Ram and tested the oven at 350 425 and 450 ran through multiple cycles of off and on and it is working properly. There is a 50 degree swing in temp between the off and on during the cycle.
We serviced a
GE Dryer
Near Rochester, NY 14607
Tanner
Job Details: 04/18/2023
Installed oem baffle supplied by customer. Tested unit and unit tested good. Customer advised no warranty on parts not sold by register.
We serviced a
Samsung Dryer
Near Macedon, NY 14502
Chris
Job Details: 04/18/2023
Replaced heating element and unit heats well Vent was partially restricted behind unit straightened as well as possible, but unable to alter farther
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/18/2023
Defrosted ff evap and installed new defrost drain upgrade kit
We serviced a
Samsung Oven
Near Rochester, NY 14619
Jose R
Job Details: 04/18/2023
Customer unit was red Tagged by the gas company went ahead and with my gas leak detector unit was going crazy at the safety valve and customer stated she will better off getting a new one instead of putting the money into the repair compete
We serviced a
Whirlpool washer
Near Rochester, NY 14604
JK
Job Details: 04/18/2023
Dishwasher in unit 805 will need console with door lock and main pcb building maintenance will swap out. Unit 1: will need Thermistors Unit 2: ran through service mode all is running and draining and heating good. Unit 3: recirculation lines clogged cleared clog all is working good. Unit 4: Drain hose cracked replaced ran and tested all is working and draining good. Unit 5: Drain pump bad replaced tested all is running and draining good.
We serviced a
frigidaire refrigerator
Near Walworth, NY 14568
Chris
Job Details: 04/18/2023
Unit has sealed system issue?s appears to be low on r134a -recommend factory service Model LFTR2021TF5 Serial 4a92414487
We serviced a
Samsung oven
Near Hilton, NY 14468
Jose R
Job Details: 04/18/2023
Customer bake portion was not working and was not providing any amperage went ahead and replaced igniter unit working with in specs complete
We serviced a
maytag dryer
Near Rochester, NY 14620
Cristian
Job Details: 04/18/2023
Replace vent cover and did a vent clean short run unit is heating fine tested unit multiple times
We serviced a
Samsung Washer
Near Rochester, NY 14615
Cristian
Job Details: 04/18/2023
Replace drain pump tested unit drain fine now Dryer you need 240 ac volts to unit need electrician
We serviced a
Samsung refrigerator
Near Rochester, NY 14612
Tanner
Job Details: 04/18/2023
Complaint of warm FF section. Measured -7 in FZ and 54 in FF. Unit is dual Evap. Removed Evap cover in FF section and ice build up on upper 1/3 of evaporator. Fan not running, fan will run when flicked. Start winding in fan motor has failed, needs new fan. Customer looking at all options will call if they opt to repair.
We serviced a
Bosch dishwasher
Near Spencerport, NY 14559
Jose R
Job Details: 04/18/2023
Customer unit was leaking from valve went ahead and replaced valve unit working with in specs complete
We serviced a
Samsung oven
Near Spencerport, NY 14559
JK
Job Details: 04/18/2023
Main oven control board burnt on bake rela and will need replaced. 04-18-23: Replaced oven control board ran and tested all is working good.
We serviced a
Maytag Oven
Near Walworth, NY 14568
Chris
Job Details: 04/18/2023
Installed new bake element and checks ok
We serviced a
kitchenaid dishwasher
Near Rochester, NY 14612
Jose R
Job Details: 04/18/2023
Customer unit would not go into a cycle went ahead and turned off breaker and disconnected the main wire to the board and made sure there was no loose connector and did a soft reset and the unit is now running and working with in specs complete
We serviced a
kenmore oven
Near Pittsford, NY 14534
Cristian
Job Details: 04/18/2023
Board not not available customer will invest on a new unit
We serviced a
Whrilpool Dishwasher
Near Irondequoit, NY 14609
Tanner
Job Details: 04/18/2023
Complaint of unit leaking. Inspected drain pan and pan completely dry. Customer states unsure if leaking through door but water is found in front right of machine. Ran unit for several minutes and no moisture in drain pan still. Ran drain and all he water drain onto floor, uninstalled unit and drain line never connected. No where for me to connect drain. Romeo also not wired into power box on unit, connections resting on floor.this is electrical hazard. Customer to seek plumber and electrician.
We serviced a
Speed Queen washer
Near Rochester, NY 14624
JK
Job Details: 04/18/2023
Washer motor over heating and going into thermal protection causing washer to shut down, motor and belt kit will need to be replaced.
We serviced a
Kenmore Washer
Near West Henrietta, NY 14586
JK
Job Details: 04/18/2023
Washer will need wire harness,actuator and main pcb, dryer vent can not be cleaned due to to many 90?
We serviced a
Whirlpool Dryer
Near Rochester, NY 14625
Tanner
Job Details: 04/18/2023
Complaint of no operation. Found belt had broken. Cause is broken idler pulley. Replaced belt. Replaced idler pulley and 4 rollers. Vacuumed cabinet. Tested unit and unit tested good.
We serviced a
whirlpool Dryer
Near Webster, NY 14580
Chris
Job Details: 04/18/2023
Installed maintenance repair kit as previously recommended and unit checks ok
We serviced a
Whirlpool washer
Near Macedon, NY 14502
Derek
Job Details: 04/17/2023
Drum bearing is shot. Also has computer issues and not responding. Not worth fixing old duet by whirlpool
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details: 04/17/2023
Complaint was that the drum was not spinning, belt had broken off drum. A new belt, wheels and idler pulley were installed and dryer is heating and drum is spinning without any further issue.
We serviced a
Samsung oven
Near Webster, NY 14580
Chris
Job Details: 04/17/2023
Recommend oven control and igniter Estimate approx 330 plus tax would be due No repair at this time
We serviced a
Whirlpool Washer
Near Rochester, NY 14611
Jose R
Job Details: 04/17/2023
Customer has a bad drain pump And will be exploring his option one either getting a new one or will follow back up with us if wanting to go along with the repair if wanting to go with repair would need pump complete
We serviced a
Samsung Dryer vent
Near West Henrietta, NY 14586
JK
Job Details: 04/17/2023
Completed dryer vent cleaning all is clear and venting good.
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14618
Tina
Job Details: 04/17/2023
Tested the thermostats and they read good, took the back off and. Checked compressor and found a leak in the copper tubing.
We serviced a
MAYTAG washer
Near Ontario, NY 14519
Chris
Job Details: 04/17/2023
Installed new shocks, hub and lid lock
We serviced a
MAYTAG Dryer
Near Rochester, NY 14612
JK
Job Details: 04/17/2023
Igniter bad replaced ran and tested all is heating good, vacuumed inside dryer and completed vent cleaning all is clean and running good.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14620
Tina
Job Details: 04/17/2023
Dryer was making loud squeaking noise, a new belt, pulley and wheels were installed and noise is gone
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14610
Cristian
Job Details: 04/17/2023
Cleaned out drain plug unit is draining down now fine
We serviced a
Kenmore oven
Near Fairport, NY 14450
Tina
Job Details: 04/17/2023
Broil and bake do not work, Checked voltage to capacitor and it?s not receiving any from board so a new board is needed. Board is NLA and customer s going to be getting a new appliance
We serviced a
GE oven
Near Fairport, NY 14450
Tina
Job Details: 04/17/2023
Needs new bake element. Will be back Monday morning to replace 4/17replaced bake element and is working without issues
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
Cristian
Job Details: 04/17/2023
04/17/2023 08:43 am by Cristian Ayala Icemaker good water fills fine temp is to high in the icemaker room see ice building up underneath the Ice-maker box will need to defrost and replace heater under warranty #242094804. Customer will call us if want to repair
We serviced a
Whirlpool washer
Near Hilton, NY 14468
JK
Job Details: 04/17/2023
Machine will need an inner and outer tub and non repairable.
We serviced a
kenmore washer
Near Rochester, NY 14612
Jose R
Job Details: 04/17/2023
Customer unit would not fill with water went ahead and did a soft reset and took out cold and hot water valve and cleaned them out unit working with In specs if issue happens again would recommend valve complete
We serviced a
kenmore washer
Near Rochester, NY 14609
Jose R
Job Details: 04/17/2023
When diagnosing unit could not replicate any noise went ahead and ran a overall diagnostic and everything checked out good also calibrated unit for customer ran a rinse and spin and unit working with in specs complete
We serviced a
Kenmore Dryer
Near Rochester, NY 14610
Cristian
Job Details: 04/17/2023
Bird was Stuck inside motor causing it not to spin I removed the bird now unit spin fine done
We serviced a
kenmore Washer
Near Rochester, NY 14609
Jose R
Job Details: 04/17/2023
Customer unit was not draining and was spitting a f21 error code and sud error code went ahead and cleaned out the filter and unit is draining properly and working with in specs complete
We serviced a
Samsung refrigerator
Near Rochester, NY 14606
JK
Job Details: 04/17/2023
Refrigerator will need defrost heater/bimetal and temp sensor customer will replace machine.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Derek
Job Details: 04/17/2023
Replaced the evap fan on the ff side it was all frozen up and and the drain hole was clogged. I checked the heater and it seems to be working well.
We serviced a
Samsung dishwasher
Near Rochester, NY 14622
Cristian
Job Details: 04/17/2023
Replace case break tested unit everything working fine
We serviced a
frigidaire Refrgierator
Near Rochester, NY 14626
Cristian
Job Details: 04/17/2023
Replace fridge fan motor tested unit fridge working fine now
We serviced a
GE Refrigerator
Near Fairport, NY 14450
Chris
Job Details: 04/17/2023
Replaced start device on fridge and checks ok may take 24 hours to regulate to set temp Also see notes on range
We serviced a
Samsung Microwave
Near Fairport, NY 14450
Chris
Job Details: 04/17/2023
New microwave will not fit on top I?ve built in oven combo Replaced monitor interlock on old and is working *** outlet on oven that microwave plugs in to has loose contracts / outlet may need to be replaced if microwave display goes out
We serviced a
MAYTAG washer
Near Rochester, NY 14625
Tina
Job Details: 04/14/2023
Replaced hoses, seal and baffle and put clamps on. Ran washer and showed customer it was not leaking anymore.
We serviced a
Kenmore Refrigerator
Near Irondequoit, NY 14609
Jose R
Job Details: 04/14/2023
Customer cooling comes from Freezer which was iced over not allowing the unit to properly drain went ahead and steamed out the drain hole made sure water was flowing properly and went to the back to clean out the hoses as well unit working with in specs complete
We serviced a
GE refrigerator
Near Rochester, NY 14610
Chris
Job Details: 04/14/2023
Icemaker mold was leaking, replaced icemaker assembly and checks ok
We serviced a
Maytag Washer
Near Spencerport, NY 14559
JK
Job Details: 04/14/2023
Ran washer through service mode no error codes, all is quiet and running good, shocks and springs all check good counterweight is tight and secure.
We serviced a
Samsung washer
Near Pittsford, NY 14534
Derek
Job Details: 04/14/2023
Christian and Derek to look at the washer again for intermittent no spin
We serviced a
Samsung Refrigerator
Near Rochester, NY 14626
Cristian
Job Details: 04/14/2023
Customer will need new condenser fan they will give us a call if want to fix
We serviced a
Whirlpool dryer
Near Webster, NY 14580
Jose R
Job Details: 04/14/2023
Customer unit would not heat up went ahead and replaced thermal fuse unit working with in specs complete
We serviced a
samsung Refrgierator
Near Rochester, NY 14610
Cristian
Job Details: 04/14/2023
Lots of water underneath veggie drawer causing water filter to freeze up . Replace drain kit tested Ice-maker it?s working fine now . Wait 24 for icemaker to make ice
We serviced a
Frigidaire Dishwasher
Near Greece, NY 14612
JK
Job Details: 04/14/2023
Ran dishwasher through service mode all components check good no error codes, checked wire connections all are tight, all cycles selected are running as normal can find no faults with dishwasher.
We serviced a
GE dishwasher
Near Rochester, NY 14625
Jose R
Job Details: 04/14/2023
Customer rinse aid was filled with a bunch a black gunk causing the unit to let out a bunch a gunk during the cycle went ahead and cleaned it out and informed customer to monitor it has 90 days and if need to return would recommend rinse aid
We serviced a
Samsung Washer
Near Webster, NY 14580
Derek
Job Details: 04/14/2023
Replaced door bellow/gasket and dispenser assy Ran cycle and observed no water leak
We serviced a
Samsung Dryer
Near Hilton, NY 14468
JK
Job Details: 04/14/2023
Replaced broken 4 prong power cord with new main power plug is wired wrong and will need an electrician to correct and call us if dryer doesn't work.
We serviced a
Amana refrigerator
Near Williamson, NY 14589
Chris
Job Details: 04/14/2023
Installed new control May take up to 24hrs to regulate to set temperatures
We serviced a
Amana refrigerator
Near Rochester, NY 14613
Cristian
Job Details: 04/14/2023
Replace heater board under warranty
We serviced a
Frigidaire Microwave
Near Webster, NY 14580
Tina
Job Details: 04/14/2023
Microwave has no power, he led the fuse and TCO?s and everything is working, determined bad magnetron. Customer is going to get a new appliance
We serviced a
Whirlpool Refrgierator
Near East Rochester, NY 14445
Tina
Job Details: 04/14/2023
Ice maker not working, ordered parts and will return on Wednesday afternoon. Did not look at washer it?s a stacked unit 4/14 installed new ice maker, instructed to throw first couple batches out and that it will take a bit for it to start producing ice.
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 04/14/2023
Customer has a bad ice maker motor is running and the forks on ice maker are not moving customer does not want to go along with the repair complete
We serviced a
GE Dryer
Near Rochester, NY 14625
Chris
Job Details: 04/14/2023
Replaced gas valve assy and unit lights and holds flame much better Customer has had floors refinished and stained still has a little fume smell from that but no gas leaks to be found on dryer
We serviced a
Samsung oven
Near Pittsford, NY 14534
Derek
Job Details: 04/14/2023
Replaced the lcd control pad cpu assy. I tested it and the functions seem to be working good..Complaint of no time/temp display. Power cycled unit and same result. LCD board has gone bad. Ordering new display board.
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Derek
Job Details: 04/14/2023
New door lock on order threw 2 door lock codes in diagnostic. Replaced the door switch and tested and it?s working fine.
We serviced a
Samsung Stove
Near Fairport, NY 14450
Tina
Job Details: 04/14/2023
Opened up stove and found mice poop all over advised customer to get new range as it appears they live in it.
We serviced a
Kenmore washer
Near Irondequoit, NY 14622
Jose R
Job Details: 04/14/2023
When customers unit is going into a spin mode unit has a wobble and is running out of specs inform customer that he would need a gear case and agitator base
We serviced a
GE refrigerator
Near Victor, NY 14564
Tina
Job Details: 04/14/2023
Ice maker appears to be making very large cubs and the rake was not pushing them out so when the ice marker put more water in to make more it was just running out over the top and into the freezer. I adjusted the size of the ice cubes to see if that works if not we will order another ice maker for the customer.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14622
Cristian
Job Details: 04/14/2023
Replace vent line and did vent clean for washer replace dogs and tested unit all good
We serviced a
GE dishwasher
Near Webster, NY 14519
Chris
Job Details: 04/14/2023
Unable to locate issue with dishwasher draws approx 7 amps max when heater and pump is running Possible faulty gfci/arch fault breaker , most manufacturers recommend having them on a normal breaker may need too change breaker Unable to locate part for refrigerator Needs ice maker Will call with estimate
We serviced a
Maytag Washer
Near Rochester, NY 14616
JK
Job Details: 04/14/2023
Washer will need main tub seal kit and part is NLA.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
JK
Job Details: 04/13/2023
FF Evap fan bad replaced along with software update ran and tested all and all is cooling and running good.
We serviced a
Whirlpool washer
Near Rochester, NY 14612
Jose R
Job Details: 04/13/2023
Customer stated that her unit would not go into a spin mode went ahead and ran a diagnostic mode and everything passed everything underneath looked with in specs went ahead and calibrated the unit and inform customer on load size and to monitor the unit but everything is working fine while on site complete
We serviced a
MAYTAG washer
Near Rochester, NY 14626
JK
Job Details: 04/13/2023
Ran machine through numerous service mode cycles and no fault codes stored and all is checking good, no leaks on gearcase, belt is all good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/13/2023
Installed new ice and water actuator pads and now operating properly
We serviced a
Bosch Dryer
Near Webster, NY 14580
Tina
Job Details: 04/13/2023
Thermal fuse was blown, restarted it and ordered a new one to replace. 4/13 replaced thermostat and ran dryer. Heating without issues
We serviced a
Frigidaire oven
Near Canandaigua, NY 14424
Derek
Job Details: 04/13/2023
Replaced the bake igniter it wasn?t igniting the oven and the gas wasn?t turning on.
We serviced a
Samsung Refrigerator
Near Williamson, NY 14589
Chris
Job Details: 04/13/2023
Cleared drains and installed upgraded defrost drain/heater kit and appears ok If issue returns may need ff cover and sensor But all checks ok
We serviced a
Kenmore washer
Near Rochester, NY 14609
Jose R
Job Details: 04/13/2023
Customer agitator was not properly spinning when diagnosing the unit seen that he had bad agitator dogs went ahead and replaced the dogs unit working with in specs complete
We serviced a
Kenmore Washer
Near Victor, NY 14564
Derek
Job Details: 04/13/2023
Needs a new shifter and gear for the washer. Check for $200.00 still owes 88.05 all paid c/k # 4028
We serviced a
GE washer
Near Rochester, NY 14609
Cristian
Job Details: 04/13/2023
Lots of water was underneath the motor cover this was cause by a bad drum seal so will need drum seal motor and shifter .
We serviced a
amana Washer
Near Palmyra, NY 14522
Derek
Job Details: 04/13/2023
The washer drained out fine for me the Loud noise was the not for the main drive pulley was loose and the main drive gear teeth were stripped out. I installed a new kit and tested it?s much quieter now, and is working fine.