We serviced a
Samsung Refrigerator
Near Rochester, NY 14626
Cristian
Job Details: 04/14/2023
Customer will need new condenser fan they will give us a call if want to fix
We serviced a
Whirlpool dryer
Near Webster, NY 14580
Jose R
Job Details: 04/14/2023
Customer unit would not heat up went ahead and replaced thermal fuse unit working with in specs complete
We serviced a
samsung Refrgierator
Near Rochester, NY 14610
Cristian
Job Details: 04/14/2023
Lots of water underneath veggie drawer causing water filter to freeze up . Replace drain kit tested Ice-maker it?s working fine now . Wait 24 for icemaker to make ice
We serviced a
Frigidaire Dishwasher
Near Greece, NY 14612
JK
Job Details: 04/14/2023
Ran dishwasher through service mode all components check good no error codes, checked wire connections all are tight, all cycles selected are running as normal can find no faults with dishwasher.
We serviced a
GE dishwasher
Near Rochester, NY 14625
Jose R
Job Details: 04/14/2023
Customer rinse aid was filled with a bunch a black gunk causing the unit to let out a bunch a gunk during the cycle went ahead and cleaned it out and informed customer to monitor it has 90 days and if need to return would recommend rinse aid
We serviced a
Samsung Washer
Near Webster, NY 14580
Derek
Job Details: 04/14/2023
Replaced door bellow/gasket and dispenser assy Ran cycle and observed no water leak
We serviced a
Samsung Dryer
Near Hilton, NY 14468
JK
Job Details: 04/14/2023
Replaced broken 4 prong power cord with new main power plug is wired wrong and will need an electrician to correct and call us if dryer doesn't work.
We serviced a
Amana refrigerator
Near Williamson, NY 14589
Chris
Job Details: 04/14/2023
Installed new control May take up to 24hrs to regulate to set temperatures
We serviced a
Amana refrigerator
Near Rochester, NY 14613
Cristian
Job Details: 04/14/2023
Replace heater board under warranty
We serviced a
Frigidaire Microwave
Near Webster, NY 14580
Tina
Job Details: 04/14/2023
Microwave has no power, he led the fuse and TCO?s and everything is working, determined bad magnetron. Customer is going to get a new appliance
We serviced a
Whirlpool Refrgierator
Near East Rochester, NY 14445
Tina
Job Details: 04/14/2023
Ice maker not working, ordered parts and will return on Wednesday afternoon. Did not look at washer it?s a stacked unit 4/14 installed new ice maker, instructed to throw first couple batches out and that it will take a bit for it to start producing ice.
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 04/14/2023
Customer has a bad ice maker motor is running and the forks on ice maker are not moving customer does not want to go along with the repair complete
We serviced a
GE Dryer
Near Rochester, NY 14625
Chris
Job Details: 04/14/2023
Replaced gas valve assy and unit lights and holds flame much better Customer has had floors refinished and stained still has a little fume smell from that but no gas leaks to be found on dryer
We serviced a
Samsung oven
Near Pittsford, NY 14534
Derek
Job Details: 04/14/2023
Replaced the lcd control pad cpu assy. I tested it and the functions seem to be working good..Complaint of no time/temp display. Power cycled unit and same result. LCD board has gone bad. Ordering new display board.
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Derek
Job Details: 04/14/2023
New door lock on order threw 2 door lock codes in diagnostic. Replaced the door switch and tested and it?s working fine.
We serviced a
Samsung Stove
Near Fairport, NY 14450
Tina
Job Details: 04/14/2023
Opened up stove and found mice poop all over advised customer to get new range as it appears they live in it.
We serviced a
Kenmore washer
Near Irondequoit, NY 14622
Jose R
Job Details: 04/14/2023
When customers unit is going into a spin mode unit has a wobble and is running out of specs inform customer that he would need a gear case and agitator base
We serviced a
GE refrigerator
Near Victor, NY 14564
Tina
Job Details: 04/14/2023
Ice maker appears to be making very large cubs and the rake was not pushing them out so when the ice marker put more water in to make more it was just running out over the top and into the freezer. I adjusted the size of the ice cubes to see if that works if not we will order another ice maker for the customer.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14622
Cristian
Job Details: 04/14/2023
Replace vent line and did vent clean for washer replace dogs and tested unit all good
We serviced a
GE dishwasher
Near Webster, NY 14519
Chris
Job Details: 04/14/2023
Unable to locate issue with dishwasher draws approx 7 amps max when heater and pump is running Possible faulty gfci/arch fault breaker , most manufacturers recommend having them on a normal breaker may need too change breaker Unable to locate part for refrigerator Needs ice maker Will call with estimate
We serviced a
Maytag Washer
Near Rochester, NY 14616
JK
Job Details: 04/14/2023
Washer will need main tub seal kit and part is NLA.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
JK
Job Details: 04/13/2023
FF Evap fan bad replaced along with software update ran and tested all and all is cooling and running good.
We serviced a
Whirlpool washer
Near Rochester, NY 14612
Jose R
Job Details: 04/13/2023
Customer stated that her unit would not go into a spin mode went ahead and ran a diagnostic mode and everything passed everything underneath looked with in specs went ahead and calibrated the unit and inform customer on load size and to monitor the unit but everything is working fine while on site complete
We serviced a
MAYTAG washer
Near Rochester, NY 14626
JK
Job Details: 04/13/2023
Ran machine through numerous service mode cycles and no fault codes stored and all is checking good, no leaks on gearcase, belt is all good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/13/2023
Installed new ice and water actuator pads and now operating properly
We serviced a
Bosch Dryer
Near Webster, NY 14580
Tina
Job Details: 04/13/2023
Thermal fuse was blown, restarted it and ordered a new one to replace. 4/13 replaced thermostat and ran dryer. Heating without issues
We serviced a
Frigidaire oven
Near Canandaigua, NY 14424
Derek
Job Details: 04/13/2023
Replaced the bake igniter it wasn?t igniting the oven and the gas wasn?t turning on.
We serviced a
Samsung Refrigerator
Near Williamson, NY 14589
Chris
Job Details: 04/13/2023
Cleared drains and installed upgraded defrost drain/heater kit and appears ok If issue returns may need ff cover and sensor But all checks ok
We serviced a
Kenmore washer
Near Rochester, NY 14609
Jose R
Job Details: 04/13/2023
Customer agitator was not properly spinning when diagnosing the unit seen that he had bad agitator dogs went ahead and replaced the dogs unit working with in specs complete
We serviced a
Kenmore Washer
Near Victor, NY 14564
Derek
Job Details: 04/13/2023
Needs a new shifter and gear for the washer. Check for $200.00 still owes 88.05 all paid c/k # 4028
We serviced a
GE washer
Near Rochester, NY 14609
Cristian
Job Details: 04/13/2023
Lots of water was underneath the motor cover this was cause by a bad drum seal so will need drum seal motor and shifter .
We serviced a
amana Washer
Near Palmyra, NY 14522
Derek
Job Details: 04/13/2023
The washer drained out fine for me the Loud noise was the not for the main drive pulley was loose and the main drive gear teeth were stripped out. I installed a new kit and tested it?s much quieter now, and is working fine.
We serviced a
Samsung washer
Near Rochester, NY 14620
Cristian
Job Details: 04/13/2023
Washer will will need a new drum they will get a new unit Dryer did a vent and dryer clean all good to go
We serviced a
Whirlpool Dryer
Near Rochester, NY 14626
Cristian
Job Details: 04/13/2023
Replace heating element tested unit everything is working fine
We serviced a
samsung Dryer vent
Near Fairport, NY 14450
JK
Job Details: 04/13/2023
Did vent cleaning due to AF code coming up all is clean ran dryer and no AF code returned if it returns then will need part.
We serviced a
GE Dryer
Near Honeoye Falls, NY 14472
Derek
Job Details: 04/13/2023
The dryer vent is all cleaned out . All the wear and tear items on their dryer are worn and torn. It needs a new front bearing for the front of the drum. It needs the Teflon glides for it. The rear bearing is worn and doing most of the squeaking. The belt is fraying and coming apart. The belt pulley is worn and needs replacing. Roughly $500 to repair on an older ge unti.
We serviced a
GE Washer
Near Fairport, NY 14450
JK
Job Details: 04/13/2023
Installed new motor and washer was still not working. Tested every component and deemed a faulty wire harness. Washer unrepairable due to harness being unavailable
We serviced a
MAYTAG washer
Near Rush, NY 14543
Jose R
Job Details: 04/13/2023
When running the unit did a overall diagnostic where it passed on every mechanical component did a recalibration and educated customer on load size unit working with in specs
We serviced a
Frigidaire Microwave
Near Rochester, NY 14624
Jose R
Job Details: 04/13/2023
Customer has a bad mgt and a burnt out wire causing the unit to go into sparks when running customer will be exploring his options on getting a new one
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Tina
Job Details: 04/13/2023
Board is bad. Customer is declining repair due to cost of board
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14618
Cristian
Job Details: 04/13/2023
Customer will need to contact a electrician not getting 120 ac Will recommend new wire from breaker to unit
We serviced a
Whirlpool dryer
Near Fairport, NY 14450
Chris
Job Details: 04/13/2023
Replaced door catch on Kenmore dryer Model # 1107192311 Serial # m4050104 Left vm with estimate
We serviced a
MAYTAG refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/13/2023
Cleared ice from defrost drain and installed upgraded drain kit
We serviced a
kenmore washer
Near Pittsford, NY 14534
Tina
Job Details: 04/13/2023
Complaint was black marks being left on cloths, took dryer apart and belt was shredding and wheels were very work down. Replaced wheels, belt and idler pulley.
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Chris
Job Details: 04/13/2023
Pulled wall oven and replaced hidden bake element appears to be holding temp and operating properly
We serviced a
Whirlpool dryer
Near Penfield, NY 14526
Chris
Job Details: 04/13/2023
3 inner filter grill screws were loose and backed out , tightened and seems secure. if issue returns needs new lint filter duct and grill and would be approx 160.00 plus tax due Customer also said unit sometimes takes multiple cycles to dry - has 2nd floor/roof exit unable to check , may need cleaning by a vent cleaning company
We serviced a
Maytag Dishwasher
Near Rochester, NY 14625
Cristian
Job Details: 04/12/2023
Cleaned out spray arms they were really bad this could cause not splashing on the dispenser wall to dissolve the soap also customer education on the hot water Circulation motor is not available
We serviced a
LG washer
Near Rochester, NY 14624
JK
Job Details: 04/12/2023
Reattached customer purchased door boot and reassembled washer ran and tested all is working good and is leak free.
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 04/12/2023
Replaced the lower rack wheels. For the upgraded ones.
We serviced a
GE Washer
Near Rochester, NY 14621
Jose R
Job Details: 04/12/2023
Customer unit needed a soft ware update also ran every mechanical component on the ge tool everything passed and working with in specs also gave her a customer education on the load size as well
We serviced a
kenmore Dryer
Near Webster, NY 14580
JK
Job Details: 04/12/2023
Installed new roller kit vacuumed inside all is clean and running good.
We serviced a
samsung dryer
Near Rochester, NY 14612
JK
Job Details: 04/12/2023
Heating element bad replaced all is heating good, idler and wheel bad replaced as desamkit all is quiet and running good.
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Chris
Job Details: 04/12/2023
Recommend control if problem returns approx 300 plus tax would be due No repair at this time
We serviced a
LG Refrigerator
Near Rochester, NY 14624
JK
Job Details: 04/12/2023
Ran through icemaker service mode all is working good can find no faults.
We serviced a
Whirlpool dryer
Near Rochester, NY 14625
Chris
Job Details: 04/12/2023
Range seems ok , dryer needs valve / burner assy , leaks gas when lighting and doesn?t burn properly No repair at this time approx 360.00 would be due Range appears ok unable to locate any gas leak with electronic detectors
We serviced a
maytag dryer
Near Victor, NY 14564
Tina
Job Details: 04/12/2023
Dryer needs a new timer and going to install a maintenance kit at the same time. ordering part and will be back 4/12 4/12 replaced the timer, wheelies, belt and idler pulley and everything is running good.
We serviced a
MAYTAG washer
Near Rochester, NY 14618
Tina
Job Details: 04/12/2023
Put in diagnostic mode everything worked, used shop vac to clean out pump. Washer is working without issues. Also leveled washer
We serviced a
Kenmore refrigerator
Near Rochester, NY 14615
Cristian
Job Details: 04/12/2023
Tested heater good tested sensor good seal good not sure why there was so much condensation inside freezer but there was some small ice blocking entrance to the fridge if customer calls back will recommend Temp sensor
We serviced a
Whirlpool refrigerator
Near Victor, NY 14564
Tina
Job Details: 04/12/2023
Refrigerator was warm, amped clamped during forced defrost and measured 0 amps. Measured resistance of element and it tested good. Evaporator was covered in ice, control board not properly regulating defrost. Due to warmer temps can?t prove bi metal. Changed bi metal, changed jazz board and defrosted evaporator, unable to test defrost circuit customer is going to continue to monitor
We serviced a
kenmore Dryer
Near Penfield, NY 14526
Cristian
Job Details: 04/12/2023
Replace belt tested unit spins fine
We serviced a
GE Dishwasher
Near Pittsford, NY 14534
Tanner
Job Details: 04/12/2023
Ran drain/fill test and pressure sensor remains at 42.77 Hz regardless of water level. Pressure sensor stuck in position causing unit to error. Replaced sensor. Tested unit and unit tested good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/12/2023
Cleared frozen defrost drain and installed drain heat probe
We serviced a
speedqueen washer
Near Rochester, NY 14618
Cristian
Job Details: 04/12/2023
spoke with manufacture Would need upper control board replaced that control board and unit is working with In specs no error codes complete
We serviced a
GE Dishwasher
Near Ontario, NY 14519
Chris
Job Details: 04/12/2023
Drain hose has kink and possibly some debris in drain pump , unit is now working If problem returns recommending new drain pump
We serviced a
MAYTAG dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 04/12/2023
Replace stoppers and re instal unit
We serviced a
Whirlpool Refrigerator
Near West Henrietta, NY 14586
Tanner
Job Details: 04/12/2023
Complaint of warm temps. Measured 61 degrees in FF and 61 degrees in FZ. Removed Evap. Cover and zero frost pattern on evaporator. Compressor is running. Unit has leaked refrigerant and requires a sealed system repair. Evap. Fan also loud likely due to long run times due to failed cooling system. Customer reaching manufacturer for assistance.
We serviced a
Kenmore Washer
Near Rochester, NY 14615
Jose R
Job Details: 04/12/2023
Customer has a bad gear case which he will be exploring his option on getting a new unit
We serviced a
Frigidaire Dishwasher
Near Greece, NY 14612
JK
Job Details: 04/12/2023
Ran dishwasher through service mode and no error codes, checked door switch and main power all is operating good, all components check good, Can find no fault with dishwasher.
We serviced a
MAYTAG washer
Near Victor, NY 14564
Derek
Job Details: 04/12/2023
Drum is slipping under a load. It?s an old Maytag and a lot of the parts are no longer available. Customer is going to live with it in the meantime and start looking at new ones.
We serviced a
Frigidaire Upright Freezer
Near Penfield, NY 14526
Chris
Job Details: 04/12/2023
Found evap fan frozen , got unit working but issue may come back Recommending replacing kit per service bulletin Est approx 225-275 plus tax due depending on amount off defrosting needed No repair at this time
We serviced a
MAYTAG oven
Near Rochester, NY 14610
Cristian
Job Details: 04/12/2023
Replace igniter tested unit everything is working fine
We serviced a
samsung washer
Near Webster, NY 14580
Chris
Job Details: 04/12/2023
Needs tub and bearings Parts exceed value no repair recommended
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 04/12/2023
Replaced pump with no charge, talked to customer and let her know if it fails again she will be charged for part and labor.
We serviced a
Kenmore Dryer
Near Rochester, NY 14618
Tina
Job Details: 04/12/2023
Tested gas dryer and checked temp, Igniter is lighting and the flaming is coming on. Dryer is reaching correct temp and cycling the way it should be.
We serviced a
Amana Dryer
Near Farmington, NY 14425
Derek
Job Details: 04/12/2023
I pulled he dryer apart and found a kids spoon wedged in the blower fan and was locking up the motor and drum from spinning. I removed the blower housing and removed the spoon. I took my vacuum and cleaned all the lint out of the dryer. I cleaned up the drum rollers and the belt tensioner they weren?t spinning freely. I ran and tested the dryer for 10 min and it?s working good.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Tanner
Job Details: 04/12/2023
Complaint of slightly warm temps and noise from FZ. Measured 43 degrees in FF and 21 in FZ. Frost pattern consistent with bad Evap fan. Ran unit for 10 minutes and confirmed Evap does fully frost. Evap fan did start to make noise. Replaced fan. Unit tested good.
We serviced a
Frigidaire Refrigerator
Near Fairport, NY 14450
Chris
Job Details: 04/11/2023
Water pressure was weak to unit now pressure is good no IE code
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details: 04/11/2023
Customer unit was taking for ever to hit temperature and also was going on and off during the pre heat went ahead and replaced igniter unit working with in specs complete
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Chris
Job Details: 04/11/2023
Water dispenser was continuously dripping. Took apart the valve cleaned it out, and it?s good now, took out filter and drained all the water out then put it back in and ran all the air out and it seems to have stopped dripping. Advising customers to get a new filter.
We serviced a
Samsung dishwasher
Near Williamson, NY 14589
Chris
Job Details: 04/11/2023
Complaint of unit stopping before cycle complete. Confirmed power is good. Confirmed water supply is good. No signs of water/leaks in drain pan. Plugged in unit and unit fills and proceeds into wash without issue. Entered diagnostic. No stored error messages. Ran manual diagnostic testing each function of machine and unit tested good. Customer states LC was on display which indicates a leak condition. Unable to reproduce error or condition. Customer states problem occurred after putting detergent in base instead of using dispenser. Over suds through the over fill tube could trigger this error. Customer advised to use dispenser moving forward. Left unit on normal wash with distilled vinegar in cup to remove suds. Customer to continue to monitor.
We serviced a
Samsung Dryer
Near Rochester, NY 14609
Cristian
Job Details: 04/11/2023
We serviced a
LG Washer
Near Rochester, NY 14604
JK
Job Details: 04/11/2023
Customer unit does not have any power to it when diagnosing unit viewed that the power cord was chewed up customer does not want to go along with repair
We serviced a
GE washer
Near Rush, NY 14543
Derek
Job Details: 04/11/2023
Took out metal hanger from between the drum tested unit no noise now unit works fine
We serviced a
samsung washer
Near Ontario, NY 14519
Chris
Job Details: 04/11/2023
There is no ice build up, tenant said food was freezing in certain areas of the FF section. I took off evap cover and there is a good frost pattern and fan is working great. Everything is working as it should be.
We serviced a
Frigidaire dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 04/11/2023
Oven relay board burnt and will need to be replaced.
We serviced a
Whirlpool Dryer
Near Williamson, NY 14589
Chris
Job Details: 04/11/2023
Needs a new transmission. Not going to fix.
We serviced a
LG dishwasher
Near Rochester, NY 14609
Jose R
Job Details: 04/11/2023
Customer has a bad motor causing unit to spin then shut off customer will be exploring her options and will get back to us if wanting to go along with repair
We serviced a
LG Washer
Near Pittsford, NY 14534
Tina
Job Details: 04/11/2023
Installed new ff evap fan motor assy See notes
We serviced a
GE Oven
Near Canandaigua, NY 14424
Derek
Job Details: 04/11/2023
Customer had a bad inner and outer drum causing the unit not to spin customer will be exploring his options on getting a new one
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details: 04/11/2023
Motor and timer are broken. Talked to owner and he is going to be getting a new dryer. Cleaned out venting
We serviced a
whirlpool Washer
Near Hilton, NY 14468
JK
Job Details: 04/11/2023
Main gearcase leaking water and will need a new gearcase.
We serviced a
Kenmore dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 04/11/2023
Cold water valve needs to be replaced.
We serviced a
Samsung Dryer vent
Near Webster, NY 14580
Cristian
Job Details: 04/11/2023
Replaced bake igniter and checks ok Normal for convection fan to have a delay and cycle on/off
We serviced a
kenmore dryer
Near Fairport, NY 14450
Derek
Job Details: 04/11/2023
She needs a new vent fan installed for over the range.manes going to go shopping for a new one and call us. The motor is locked up and the part is nla most all parts are obsolete.
We serviced a
samsung washer
Near Rochester, NY 14609
Cristian
Job Details: 04/11/2023
Dryer was randomly shutting off and venting fell off back, venting was put back on and secured and back was taken off and one of the power supply lines was not screwed on all the way so it was not making consistent contact to keep dryer powered on. Everything was fixed and is working without issues .
We serviced a
Whirlpool washer
Near Rochester, NY 14612
Jose R
Job Details: 04/11/2023
Replaced main elec PCB and checks ok
We serviced a
bosch Dryer
Near Webster, NY 14580
Chris
Job Details: 04/11/2023
Replaced the actuator and speed sensor.
We serviced a
Samsung Washer
Near Fairport, NY 14450
Tina
Job Details: 04/11/2023
Complaint of no bake. Igniter glow but no combustion. Igniter not letting enough current to open gas. Replaced igniter. Tested unit and unit tested good. Part warranties under register repair warranty from July 22?
We serviced a
Kenmore washer
Near Rochester, NY 14617
JK
Job Details: 04/11/2023
Replaced oven igniter and checks ok
We serviced a
Bosch oven
Near Rochester, NY 14609
Jose R
Job Details: 04/11/2023
Oven will need a new convection fan and blade. Do not use oven till repaired due to fire damage to machine and home. 3.31.23 installed convection fan ran and tested all is working good, icemaker will need to be replaced. 04-10-23: Replaced icemaker ran and tested all is working and filling good.