We serviced a
whirlpool washer
Near Macedon, NY 14502
Derek
Job Details:
10/18/2023
It?s possible the unti is going to need a new hall sensor. It?s working now and seems to be fine. But originally when I got here it would do anything
WPW10178988
We serviced a
Frigidaire Freezer
Near Victor, NY 14564
Derek
Job Details:
10/18/2023
Removed the drain hose and took my shop vac and cleared out the blockage. I also cleaned he condenser coils and fan blades.
We serviced a
electrolux refrigerator
Near Pittsford, NY 14534
JK
Job Details:
10/18/2023
Freezer has no defrost patter and a sealed system issue advice customer to contact Electrolux for sealed system repair.
We serviced a
GE oven
Near Pittsford, NY 14534
JK
Job Details:
10/18/2023
Replaced middle fan and sensor ran and tested all and all is working and heating good.
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Derek
Job Details:
10/18/2023
I replaced the diverter and seal it was leaking underneath. I also replaced your door seal. There was quite a bit of calcium build up.
We serviced a
Frigidaire washer
Near Webster, NY 14580
Chris
Job Details:
10/18/2023
Replaced door lock and sag kit only and is working - door frame is cracked as well causing door to sag - customer declined door frame replacement.
Advised we may not be able to warranty repair as there are additional issues that may cause door lock to fail again.
We serviced a
Whirlpool Refrigerator
Near Pittsford, NY 14534
Jose R
Job Details:
10/18/2023
Customer unit had a partial frost pattern in the freezer was also heating the compressor turn on and off during frost mode went ahead and replaced starter hit unit still had partial frost which is indicating they have a bad compressor customer will have to start exploring there options on a new one complete
We serviced a
GE Washer
Near Webster, NY 14580
Chris
Job Details:
10/17/2023
Appears to be a gearcase / seal issue
Parts exceed value of the machine no repair at this time
We serviced a
maytag dryer
Near Williamson, NY 14589
Chris
Job Details:
10/17/2023
Replaced maint repair kit with pulley and unit checks ok
We serviced a
lg dryer
Near Penfield, NY 14526
Tina
Job Details:
10/17/2023
Dryer was making noise when spinning, took apart and wheeler were covered in grease and were hardly able to spin. A new maintenance kit was installed and dryer is working without any noise.
Maintenance kit was under warranty
We serviced a
Speed Queen Dryer
Near Fairport, NY 14450
Tina
Job Details:
10/17/2023
Knob shaft is cracked so a new one is being ordered and will be dropped off.
We serviced a
kitchenaid oven
Near Williamson, NY 14589
Tina
Job Details:
10/17/2023
Bake element is broken a new one is being ordered and will be installed.
10/17 bake element installed and working without issues
We serviced a
ge microwave
Near Victor, NY 14564
Derek
Job Details:
10/17/2023
The fuse tested good. I checked the thermal fuse it tests good. I checked for power and it has power going into the main board but I have nothing going to the user interface voltages wise. I looked up parts and most all of them are obsolete. The microwave is 21 years old.
We serviced a
GE Stove
Near Fairport, NY 14450
Tina
Job Details:
10/17/2023
Cooktop knobs are all cracked. A new set has been ordered
We serviced a
Maytag Oven
Near Penfield, NY 14526
Tina
Job Details:
10/17/2023
Bake element is corroded and needs to be replaced. Broil element works without issues. Bake element has been ordered and will be back to replace.
10/17 installed new bake element and it?s working without issues
We serviced a
LG refrigerator
Near Ontario, NY 14519
Chris
Job Details:
10/17/2023
Replaced primary inlet valve and tests ok.
Very tight fit , will need 2 techs to pull unit in future if needs service again
We serviced a
LG washer
Near Pittsford, NY 14534
Jose D
Job Details:
10/17/2023
The door boot seal has cracks in the seal where the water filters back into the tube, therefore water is leaking out. The washer will need a new door boot seal.
Replaced door boot seal, the washer no longer leaks water.
We serviced a
LG washer
Near Webster, NY 14580
Chris
Job Details:
10/17/2023
Replaced drain pump motor and tests ok
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
10/17/2023
Customer complaint was that the ice maker would intermittently not work and the unit is making a loud noise when diagnosing unit could not replicate any issue and ice maker was working if customer wants to get any repair done would recommend ice maker and fan motor
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
10/17/2023
Customer going to need
Water valve # $238.65
Ice-maker #$311.93
Drain kit# $37.23.
Labor $149.58
Shipping $20.00
If want to fix they need to have unit off 24 hours
We serviced a
kitchenaid oven
Near Hilton, NY 14468
JK
Job Details:
10/17/2023
Bake element bad changed all is working good.
We serviced a
MAYTAG Dryer
Near Scottsville, NY 14546
JK
Job Details:
10/17/2023
Dryer will need motor base and wheel kit customer will replace dryer.
We serviced a
LG washer
Near Victor, NY 14564
Derek
Job Details:
10/17/2023
Replaced the shock absorbers and tested it seems to be running good.
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Cristian
Job Details:
10/17/2023
Unit is elevated inside of cubby with shelf on top. Requires two technicians to service.
Complaint of door locked. Breaker off on arrival. Turned breaker on and drain pump runs even though water is evacuated. Entered diagnostic and drain pump still runs till diagnostic cycle is started. Drain pump turns off and door unlocked. Following stored errors:
F3E1 pressure sensor error.
Ran auto diagnostic cycle. Unit actuates lock then is idle. No drain or tumble. Attempted spin and other wash cycles with same result. Pre ordering all possible causes. Will need to uninstall unit with two techs to complete repair.
We serviced a
Whirlpool dishwasher
Near Penfield, NY 14526
Chris
Job Details:
10/17/2023
Replaced drain pump and verified hood drain
We serviced a
Whirlpool Dryer
Near Victor, NY 14564
Derek
Job Details:
10/17/2023
He dryer was vacuumed out. I Replaced the drum rollers, belt , belt tensioner pulley. Ran and tested the dryer is working good much quieter now.
We serviced a
samsung Dryer
Near Penfield, NY 14450
Tanner
Job Details:
10/16/2023
Dryer sweep vent in excess of 35 feet. Broke at blower fan and back swept to dryer. Vacuumed blower housing. Reinstalled. Back swept from exterior to blower fan.
We serviced a
GE Dryer
Near Rochester, NY 14609
Jose D
Job Details:
10/16/2023
All 5 supporter wheels where damaged. The customer is going to look into possibly buying another dryer, due to the dryers age and price of the repair.
We serviced a
Whirlpool oven
Near Pittsford, NY 14534
Jose R
Job Details:
10/16/2023
Customers oven is not igniting when diagnosing unit viewed that there was no spark on the igniter not allowing unit to heat would only smell gas customer would need igniter to be replaced
We serviced a
Kenmore Dryer
Near Webster, NY 14580
Chris
Job Details:
10/16/2023
Installed new gas valve coils and small section of vent.
Unit heats well and tests ok
We serviced a
Kenmore refrigerator
Near North Chili, NY 14514
JK
Job Details:
10/16/2023
Calcium buildup on water dispenser tube its a known LG problem and they have come out with no repair options at this time.
We serviced a
GE Range
Near Fairport, NY 14450
Tina
Job Details:
10/16/2023
You ven won?t keep temp with bake a new board is needed. Customer will most likely get new app live but part number is in notes if needed.
We serviced a
Frigidaire dishwasher
Near Fairport, NY 14450
Tina
Job Details:
10/16/2023
Dishwasher hoses were clogged. Took apart and cleaned them out and dishwasher is running and draining without issues.
We serviced a
Amana refrigerator
Near Irondequoit, NY 14622
JK
Job Details:
10/16/2023
Compressor start device bad replaced ran and tested all is working good. Freezer will need door seal if they call to replace.
We serviced a
Amana refrigerator
Near Mendon, NY 14534
Tanner
Job Details:
10/16/2023
Complaint of leak. Found leak at water line fittings, due to non standard fittings replaced inlet with a newer style dual valve. Cut water line and threaded on new Farrell nut. Leak tested unit and unit tested good.
We serviced a
LG washer
Near Rush, NY 14543
Tanner
Job Details:
10/16/2023
Complaint of no drain. Pump runs. Cleared out drain sump. Tested unit and unit tested good.
We serviced a
Frigidaire Microwave
Near Rochester, NY 14606
JK
Job Details:
10/16/2023
Replaced door monitor switch again due to faulty new part ran and tested all and all is working good.
We serviced a
Whirlpool refrigerator
Near Ontario, NY 14519
Chris
Job Details:
10/16/2023
Icemaker is filling to full , replaced inlet valve and observed unit fill to proper level two times in a row. Customer will have to monitor
Also had to replaced cover at cost as plastic tabs are cracked from being taken apart numerous times.
Home owner not present at time off service sent email
We serviced a
GE dishwasher
Near Brockport, NY 14420
Jose R
Job Details:
10/16/2023
Customer u it would not be completing cycles and would be having communication issue La if customer wants to go along with the repair would recommend to replace the control board customer will be reviewing this with significant other and will get back to us if wanting to go along with the repair
We serviced a
GE washer
Near Rochester, NY 14612
JK
Job Details:
10/16/2023
Replaced washer lid tested all and all is operating good.
We serviced a
Samsung oven
Near Sodus, NY 14551
Chris
Job Details:
10/16/2023
Temp sensor tests to spec per chart
Recommend temp control and igniter
No repair at this time
Approx 375 plus tax and shipping would be due
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Jose D
Job Details:
10/16/2023
Idler was seized up. Replaced idler, ran and tested. No more noise.
We serviced a
Samsung washer
Near Mendon, NY 14506
Derek
Job Details:
10/16/2023
I cannot get the 9c8 code to clear or reset. I tied the suggested course of actions and none of them worked. I did a search in Samsung and found there was a recall on this unit. There is a possibility of fire so I unplugged the washer.
We serviced a
lg Refrgierator
Near Honeoye Falls, NY 14472
Tanner
Job Details:
10/16/2023
Complaint of no ice, intermittent display issues. Intermittent noise. Unit has two IMs one in FZ and one in FF. Measured 37 degrees in FF and 4 degrees in FZ. IM not harvesting when requesting test cycle. Unable to reproduce noise and display issues. Noise is from display. Customer states noise is beeping from display not mechanical but no error messages.
Craft IM outlined in service pointer from LG CNZ202200378 advised updated software and new IM. Customer researching possible warranty repair.
We serviced a
samsung washer
Near Webster, NY 14580
Chris
Job Details:
10/16/2023
Removed gas dryer and washer to garage.
Capped gas line off with customer supplied fittings.
Moved new lg washer and electric dryer to laundry room , hooked up and tested
We serviced a
Whirlpool dishwasher
Near Brockport, NY 14420
JK
Job Details:
10/16/2023
Heating element bad and not heating water will need part.
10-16-23: installed new heating element ran and tested all and all is heating and running good.
We serviced a
whirlpool dryer
Near Rochester, NY 14612
Jose R
Job Details:
10/16/2023
Customer states that the hub it would not run when diagnosing unit the unit was operating with in specs would spin and heat up fine inform customer to monitor the unit and educated them on the 90 day service call
We serviced a
Samsung Dishwasher
Near Fairport, NY 14450
Jose R
Job Details:
10/13/2023
Went ahead and replaced inlet valve now unit is operating with in specs complete
We serviced a
Samsung washer
Near Victor, NY 14564
Derek
Job Details:
10/13/2023
It seems to be working fine for me. I did a rinse and spin and two drain and spins without any issues. There were 2 door lock codes in diagnostic mode when I checked. The door lock seems to be working good. If the problem continues we may need to change the door lock.
We serviced a
whirlpool dryer
Near Macedon, NY 14502
Derek
Job Details:
10/13/2023
Short vent cleaning and replaced the light bulbs in the refrigerator.
We serviced a
GE dryer
Near Pittsford, NY 14534
Jose R
Job Details:
10/13/2023
Did a vent cleaning and also replaced vent to a rigid vent unit is operating with in specs complete
We serviced a
kitchenaid dishwasher
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Replaced pump and sump assy, unit is now circulating water and working properly
We serviced a
ge Refrgierator
Near Pittsford, NY 14534
Cristian
Job Details:
10/13/2023
Replace inverter board wait 24 to 48 hours for proper cooling
We serviced a
Whirlpool Dryer
Near Rochester, NY 14609
Cristian
Job Details:
10/13/2023
Replace thermal fuse #under 1 year warranty tested unit working normal now .
We serviced a
Samsung Dryer
Near Brockport, NY 14420
JK
Job Details:
10/13/2023
Main computer will need to be replaced due to half the display out.
Dryer main board relay bad and will need to be replaced.
We serviced a
Frigidaire dishwasher
Near Henrietta, NY 14467
JK
Job Details:
10/13/2023
Ran dishwasher through service mode and no error codes all components check good and can find no reason machine is doing what it is will research more and customer will call if problem persists.
We serviced a
Kitchen aid Refrigerator
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Replaced door cable/ link kit on dishwasher , dispenser paddle on fridge, installed knob on front right burner - all tests ok
We serviced a
GE oven
Near Pittsford, NY 14534
Cristian
Job Details:
10/13/2023
Customer wants to remove wall over will need to come back 2 men job .
We serviced a
Frigidaire Oven
Near Canandaigua, NY 14424
Derek
Job Details:
10/13/2023
Replaced the bake igniter. Ran and tested it?s working good.
We serviced a
GE washer
Near Irondequoit, NY 14622
Jose D
Job Details:
10/13/2023
The belt was detached from the motor. No damage to the belt. Cleaned and Reatached the belt, ran and tested, the washer now goes into a spin mode. Also leveled the washer.
We serviced a
maytag Dryer
Near East Rochester, NY 14445
Derek
Job Details:
10/13/2023
I replaced the drum rollers left side was locked up and shredded rubber from the wheel. The right side was also looking worn.
We serviced a
ge dryer
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Venting needs to be redone and installed correctly, appears to tied into home heating and cooling ductwork. Recommend contractor or hvac specialist
We serviced a
Frigidaire Range
Near Rochester, NY 14606
JK
Job Details:
10/13/2023
Customer was not putting temperature in for oven to preheat to so unit was shutting back off, stove top has pan safety switches and Customer was removing pan and causing burner to shut down and go cold, instructed customer on how to use stove.
We serviced a
samsung Refrgierator
Near Penfield, NY 14526
Chris
Job Details:
10/13/2023
Replaced 1/4? water line kit to refrigerator and tests ok .
Installed mounting brackets on dishwasher and cleaned dryer vent from exterior fixture
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
cleaned fabric softener dispenser, bolt in agitator is rusted unable to remove agitator
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Derek
Job Details:
10/13/2023
Needs a new diverter and door gasket. Quoted $380 to fix it . W10537869 W11177741 dishwasher is 9:yrs old they?re going to think about it and see what bier options are
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Needs Mullen and defrost drain cleaning at a minimum. Recommend manually defrosting unit prior to Mullen replacement
Call when part comes in
Customer wants to pick up part and repair themselves- no warranty will be given
We serviced a
MAYTAG dishwasher
Near Webster, NY 14580
Chris
Job Details:
10/13/2023
Replaced keypad console and tests ok
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Jose D
Job Details:
10/12/2023
Dryer belt was broken, therefore the basket would not move. Replaced the dryer belt, ran and tested. The dryer is now working properly.
We serviced a
MAYTAG washer
Near Sodus, NY 14551
Chris
Job Details:
10/12/2023
No low voltage out of main PCB For Ui elec
Needs at least main pcb estimate approx 350 plus tax due. Appears there may have been a software update since washer was made and chance new main will not communicate with old Ui elec and that may need to be replaced as well at an additional approx 300.00 plus tax parts cost
No repair at this time
We serviced a
Kitchen aid dishwasher
Near Victor, NY 14564
Derek
Job Details:
10/12/2023
The unit had a bunch of codes in it 8-1 6-6 10-1 7-3 I cleared all the codes and tested. It seems to be working ok. Then some different codes popped up. I cleared those out tested and some other codes came up. It acts like the computer is having issues. The main computer is W10461372 and is $215.00 plus $110.00 for labor and taxes. She is probably going to go for a new unit if it keeps acting up. She will call us if she wants it fixed.
We serviced a
Whirlpool washer
Near Spencerport, NY 14559
JK
Job Details:
10/12/2023
GFI Outlet bad when washer ramps up to full spin causing GFI to trip customer will replace outlet.
We serviced a
Jenn-Air Microwave
Near Williamson, NY 14589
Chris
Job Details:
10/12/2023
Installed new touch pad/ console
We serviced a
lg Dryer
Near Fairport, NY 14450
Jose D
Job Details:
10/12/2023
Back supporter wheel was damaged, along with the idler wheel. Both will need to be replaced. Serviced the issue with the lg maintenance kit. Ran and tested, no more noise, the dryer is now working properly.
We serviced a
Whirlpool Dryer
Near Henrietta, NY 14467
Jose D
Job Details:
10/12/2023
Vibration noise on site. Cleaned the lint build up on the motor fan blades, and reinforced the exhaust vent to help decrease any other vibrations. Vibration is now gone and the dryer is no longer making the initial noise.
We serviced a
frigidaire washer
Near Penfield, NY 14526
Tina
Job Details:
10/12/2023
Checked for error codes and got an E36 which is a motor control board issue. Checked connections which are all good which means a new board is needed. Ran a full cycle and error code was not thrown and cycle completed without issues.
Customer is going to use till can?t anymore then get a new washer.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details:
10/12/2023
Eveytime fridge goes into defrost is when the breaker seems to trip. A new board is needed. Customer is going to call back if he wants to get it fix because this is a 12 year old fridge. Part number will be in notes.
We serviced a
Samsung washer
Near Webster, NY 14580
Chris
Job Details:
10/12/2023
Appears to have a PCB issue but part is NLA and we are unable to repair
We serviced a
N/A Dryer vent
Near Fairport, NY 14450
Tina
Job Details:
10/12/2023
Did a short run dryer vent cleaning and took dryer apart and vacuumed out inside
We serviced a
samsung dishwasher
Near Fairport, NY 14450
Jose R
Job Details:
10/12/2023
Customer unit is 7c error code which is pertaining to the water wall drive motor there is a extended warranty with Samsung on those parts customer will have to deal with Samsung to get issue resolved complete
We serviced a
Frigidaire Microwave
Near Rochester, NY 14606
JK
Job Details:
10/12/2023
Door monitor switch bad changed tested and all is working good.
We serviced a
GE dryer
Near Rochester, NY 14606
Jose D
Job Details:
10/12/2023
Not getting the correct voltage coming from the 240v outlet. Tried flipping the breaker, but still not getting the correct voltage. Customer will need to call an electrician.
We serviced a
LG washer
Near Hilton, NY 14468
JK
Job Details:
10/12/2023
Bottom counterweight bolts loose reattached and ran and tested all is working good.
We serviced a
Whirlpool washer
Near Honeoye Falls, NY 14472
Derek
Job Details:
10/12/2023
F01 and f21 codes. Washer was full of water drained it out to get the door unlocked. Went and ran test mode and every time the waser calls to run the motor and tub it trips the breaker. Time for a new washer it?s going to new main computer and motor control computer.
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Jose R
Job Details:
10/12/2023
Customer unit would not go into a cycle when diagnosing unit viewed that customer had a bad door switch went ahead and replaced door switch unit operating with in specs complete
We serviced a
Whirlpool refrigerator
Near Williamson, NY 14589
Chris
Job Details:
10/12/2023
Unit appears to have sealed system issue, unable to repair recommend factory service
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Tina
Job Details:
10/12/2023
Dryer was not heating, checked all components and a fuse had blown. A new one was installed and dryer is heating and working without issues.
We serviced a
Whirlpool refrigerator
Near Hilton, NY 14468
JK
Job Details:
10/12/2023
Icemaker bad changed tested all is working good.
We serviced a
Kenmore refrigerator
Near Rochester, NY 14624
Cristian
Job Details:
10/12/2023
If customer calls back for noise will recommend freezer fan motor .
We serviced a
Amana refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
10/12/2023
Replace jazz board tested unit working normal now.
We serviced a
Frigidaire oven
Near Pittsford, NY 14534
Tina
Job Details:
10/12/2023
Flames were uneven on gas cooktop, cleaned orifices on all burners and it?s working without issues.
Checked oven and ignited is pulling 3.2 amps and is lighting without issues.
We serviced a
Kenmore washer
Near Ontario, NY 14519
Chris
Job Details:
10/12/2023
Replaced motor RPS and unit checks ok
We serviced a
Kenmore oven
Near Pittsford, NY 14534
Jose R
Job Details:
10/12/2023
Customers unit is resetting its self when running if customer wants to go along with repair would recommend a second technician and would recommend to come back with main control board customer will be review it with significant other and will get back to us if wanting to go along with the repair
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details:
10/11/2023
Ice maker was working and dispensing but water was not. Checked connecting at bottom of freezer door and it was getting water. Line was frozen in door. Got line unfrozen and water dispenser is working again
We serviced a
samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details:
10/11/2023
If customer calls back will recommend stater #241941003
Capacitor#297286803
We serviced a
GE dishwasher
Near Irondequoit, NY 14622
Cristian
Job Details:
10/11/2023
Updated software unit is working normal now
We serviced a
GE Stove
Near Honeoye Falls, NY 14472
Jose R
Job Details:
10/11/2023
Replaced heating element now unit is working with in specs complete
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
10/11/2023
Replace fan motor tested unit working normal .
We serviced a
samsung Refrgierator
Near Fairport, NY 14450
Jose R
Job Details:
10/11/2023
Customers unit does not have any cooling inside of the freezer when diagnosing unit put the unit of forest frost mode and all fans and compressor is running waited 20 min and customer does not have a full frost pattern on the coils which means customer is having a compressor issue will have to deal with Samsung to get issue resolved
We serviced a
samsung Refrgierator
Near Churchville, NY 14428
JK
Job Details:
10/11/2023
Evap fan frozen over and evap fan and cover will need to be replaced customer will replace machine due to age and other repairs done previously.