We serviced a
GE Dishwasher
Near Rochester, NY 14604
Cristian
Job Details:
07/11/2023
Door was not closing correctly causing unit to leak on the right side of door I pulled unit out little more so door and be even and close correctly tested unit no leaks found .
We serviced a
Kenmore dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
07/11/2023
Replace sensor tested unit and working well now
We serviced a
Amana refrigerator
Near Rochester, NY 14617
Jose R
Job Details:
07/11/2023
When diagnosing unit viewed that it was not draining properly went ahead and ran a coil cleaning and when taking off the back viewed signs of infestation went ahead with repair unit should be working correctly
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Derek
Job Details:
07/11/2023
There was def signs of moisture in the vent. He customer seems to think the water came in from rain but the vent is under the deck. It?s also under a window sill. I don?t see a posssible way for rain to get into the vent . The dryer vent hose was very wonky and had a lot of bends in it I made the hose shorter and with less bends so that the heat and moister can escapes the dryer easily. It was a very bizarre set up. I added a pic of the new way I vented it. It?s down to 3 bends and elbows. Which it had six originally
We serviced a
ge dryer
Near Rochester, NY 14610
Tina
Job Details:
07/11/2023
Bringing sound when spinning which is the bearings,, and there is not heat which is the igniter but customer is going to get a new dryer
We serviced a
samsung washer
Near Rochester, NY 14623
Cristian
Job Details:
07/11/2023
07/11/2023 12:25 pm by Cristian Ayala
Had to take Dryer down in order to confirm volts for Washing machine was not getting 120 ac volts to start I confirm breaker was off while taking the dryer down the vent on the dryer was broken and not connected correctly we added a new vent line and one clamp dryer is drying and installed correctly no bends . Tested both unit working with inspect .
We serviced a
Electrolux Dryer
Near Rochester, NY 14610
Tanner
Job Details:
07/11/2023
Installed new idler belt. Tested unit tested good. Customer advised future service will require 2 technicians due to the location of the unit. Geometry of washer is also bent. It was found this way.
We serviced a
Frigidaire oven
Near Ontario, NY 14519
Chris
Job Details:
07/11/2023
Installed new Ui elec
We serviced a
MAYTAG Dryer
Near East Rochester, NY 14445
Tanner
Job Details:
07/11/2023
Complaint of no tumble, started unit and motor runs but no tumble. Found broken belt and sticky idler. Needs belt and idler. Recommended rollers customer declined roller replacement. Customer is veteran and no charged rollers as courtesy. Replaced belt idler and rollers. Tested unit and unit tested good.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details:
07/11/2023
FF section was getting warm and the deli draw was freezing, a new evap fan was installed and it?s workin without issues.
We serviced a
GE Dryer
Near Macedon, NY 14502
Derek
Job Details:
07/11/2023
They have the vent with the mesh screen on the bottom. I pulled it off and there was about an inch or better of thick wet lint and pet hair. I replaced the vent cover for the traditional flap type. I was just out here in October to do a dryer repair and vent cleaning.
We serviced a
Whirlpool refrigerator
Near Hilton, NY 14468
Cristian
Job Details:
07/11/2023
Cleaned out drain plug and replace jazz board #
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details:
07/11/2023
-Ge dryer has faulty power supply board needs new main PCB no low dc voltage to interface estimate to repair dryer approx 225 plus tax due.
-Ge French door fridge also has no power out of main PCB would need electronics as well
Estimate approx 635 plus tax would be due to repair
-Dishwasher needs main filter board on chassis but appears to be NLA so we are unable to repair.
- Ge gas range needs new main PCB and overlay , has 120 VAC to control but no communication voltage, estimate approx 358.00 plus tax would be due to repair
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Tanner
Job Details:
07/11/2023
Complaint of dryer no operation. Confirmed 240 VAC. Found open thermal fuse. Fuse opened due to element shorting to ground and running heat continuously. Replaced element and fuse. Unit now running. Door not closing properly and needs new door catch. Installed new catch. Tested door and door tested good.
Oven- light not working. Replaced customer bulb with customer supplied bulb. Unit tested good, waived diagnostic as courtesy to customer.
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14609
Cristian
Job Details:
07/11/2023
Replace main pcb ,temp sensor and Evap cover .
We serviced a
Kenmore refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
07/11/2023
Cleaned out drain plug wait 24 hours for proper cooling
We serviced a
Frigidaire washer
Near Ontario, NY 14519
Chris
Job Details:
07/11/2023
Unit partially disassembled apon arrival, re installed drain trap, drain bellow and pressure tube . Re mounted unit to pedestal as well as possible but mounting brackets were bent and screw missing
Ran test cycle and all operations appear to be working - customer to monitor, may not be able to warranty or guarantee as other hands have been inside unit before our arrival
We serviced a
maytag dishwasher
Near Fairport, NY 14450
Tanner
Job Details:
07/11/2023
Complaint of upper rack stuck. Adjusters have failed. Replaced with upgraded assembly. Tested unit and unit tested good.
We serviced a
Amana refrigerator
Near Rochester, NY 14610
Jose R
Job Details:
07/11/2023
Customer unit is operating with in specs inform him to turn up the temperature due to the fact that the manufacturer is not making many more parts for this unit but viewing that the fan is not hitting high rpm?s and not viewing that it?s available to order complete
We serviced a
Whirlpool dishwasher
Near Mendon, NY 14506
Tina
Job Details:
07/11/2023
Dishwasher was not draining so I vacuumed it out then started a load and it ran good but then didn?t drain and when it went to the next fill cycle it overflowed and leaked out from the door. I unhooked hoses and vacuumed out both ends then vacuumed it the pump and ended up pull in a piece of plastic out of pump. Ran dishwasher again and it went thru all cycle like it is suppose to and rained without issues
We serviced a
ge Refrgierator
Near Fairport, NY 14450
Derek
Job Details:
07/11/2023
Replaced the evap fan and defrosted the evaporator and drain.
We serviced a
Kenmore oven
Near Webster, NY 14580
Chris
Job Details:
07/11/2023
Replaced bake igniter and unit draws approx 3.29amps now
Preheat is much faster
We serviced a
Samsung washer
Near Macedon, NY 14502
Derek
Job Details:
07/11/2023
I couldn?t find even a single drop of water leaking from the machine. I pulled he back off and found most of the dust was in place in the bottom of the machine. I filled and drained the unit 4 times.
We serviced a
samsung dryer
Near West Henrietta, NY 14586
Tina
Job Details:
07/10/2023
7 year old Samsung needs a new motor
Because of sound it?s making bu customer is going to use till it dies.
We serviced a
ge washer
Near Pittsford, NY 14534
Tina
Job Details:
07/10/2023
Put spring back on and fixed dispenser cover
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14608
Jose R
Job Details:
07/10/2023
Replaced ice maker put it into a test mode and everything passed complete
We serviced a
maytag dishwasher
Near Ontario, NY 14519
Chris
Job Details:
07/10/2023
Replaced water inlet solenoid valve
And checks ok
We serviced a
MAYTAG refrigerator
Near Penfield, NY 14526
Derek
Job Details:
07/10/2023
Needs an adapter from 1/4 to 5/16 copper line. He fitting in the plastic end of the fridge hose is leaking. Replaced the end of the hose with the adaptor. No leaking now.
We serviced a
Frigidaire Dryer
Near Fairport, NY 14450
Derek
Job Details:
07/10/2023
Replaced the bad board and tested good.
Needs a new board 134557201NH see customer notes call Beth with any info no rush part is on back order . Should be warranty repair just replaced the board back in June.
We serviced a
bosch Refrigerator
Near Rochester, NY 14618
Derek
Job Details:
07/10/2023
I checked both upper and lower ovens. I adjusted the upper temp a little to match the lower one. Other than that it seems to be fine. The ice maker is stuck in the dump cube mode. It took some time but I was able to reset it. The motor seems to be the problem . It way work temporarily until it gets stuck again. Replaced the ice maker it may take 24hrs for it to make ice.
We serviced a
samsung oven
Near Webster, NY 14580
Chris
Job Details:
07/10/2023
Appears gas valve is sticking closed draws approx 3-3.10 amps and never lights
Estimate approx 400 plus tax would be due
No repair at this time
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14609
Jose R
Job Details:
07/10/2023
Customer stated that unit was making a crazy noise and lost cooling in both compartments had unit unplugged for 24 hours but when diagnosing unit had a full frost fans were spinning confirm damper opening and closing and no error codes inform customer to monitor unit had a 90 day service call
We serviced a
Samsung Dryer
Near Ontario, NY 14519
Chris
Job Details:
07/10/2023
Replaced heating element and checks ok
We serviced a
Frigidaire oven
Near Fairport, NY 14450
Chris
Job Details:
07/10/2023
Washer has bad gearcase and clutch est approx 500 plus tax due
Dryer has loud rollers/ idler also recommend vacuum of cabinet estimate approx 210 plus tax due
Lg range recommend conv fan motor and igniter
Est approx 250.00 plus tax due
Dishwasher appears ok
Frig appears ok
M/w appears ok
No repairs at this time , customer to call if anything to be ordered
We serviced a
Whirlpool dishwasher
Near Webster, NY 14580
Jose R
Job Details:
07/10/2023
Customer unit had a leak that messed up a bunch of valuable items that are not replaceable when diagnosing unit the drain line was completely detached went ahead and and tightened drain and ran multiple times now unit working with in specs complete
We serviced a
Whirlpool oven
Near Fairport, NY 14450
Chris
Job Details:
07/10/2023
Replaced bake element and has good heat
We serviced a
Amana refrigerator
Near Rochester, NY 14621
Jose R
Job Details:
07/10/2023
Customer had a bad compressor causing both section not to cool properly does not a full frost pattern and all fans and compressor is on and running customer will be exploring there options on a new unit
We serviced a
Whirlpool Refrgierator
Near Webster, NY 14580
Chris
Job Details:
07/10/2023
Replaced ice room defrost heater and limiter under warranty
Passes all tests in service mode and may take up to 24 hours to make ice
If unit stops making ice again in near future possible control board issue and would recommend changing
We serviced a
LG refrigerator
Near West Henrietta, NY 14586
Tina
Job Details:
07/10/2023
Customer needs a new ice maker and water valve, he is going to pass on repair as this is a 11 year old LG fridge.
We serviced a
Whirlpool Refrgierator
Near Rochester, NY 14624
Jose R
Job Details:
07/10/2023
Customer?s compressor would not turn on causing the unit not to work in both compartments went ahead and replaced the start kit unit operating with in specs complete
We serviced a
Samsung washer
Near Walworth, NY 14568
Chris
Job Details:
07/10/2023
Washer has bad shocks and spin basket is bent / out of round no repair recommended on washer
Dryer has good heat , tightened filter housing to bulkhead and replaced small section of crushed vent
Sent email invoice as customer not home at time of service
Advised customer to use timed dry on mixed clothes loads , auto dry is stubborn on Samsung
We serviced a
Samsung Range
Near Fairport, NY 14450
Jose R
Job Details:
07/10/2023
Went ahead and replaced the main pcb and also the touch screen unit operating with in specs complete
We serviced a
GE dishwasher
Near Rochester, NY 14625
Cristian
Job Details:
07/07/2023
Replace pressure sensor and did software update Tested unit unit works fine now
We serviced a
LG washer
Near Webster, NY 14580
Chris
Job Details:
07/07/2023
Replaced faulty RPS and tests ok
We serviced a
LG washer
Near Rochester, NY 14613
Jose R
Job Details:
07/07/2023
Customer unit is leaking causing the drain line lines to dry rotten customer will be exploring there options on a new unit
We serviced a
Maytag Washer
Near Rochester, NY 14625
Chris
Job Details:
07/07/2023
Needs electronics no repair at this time
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Tina
Job Details:
07/07/2023
DW is leaking at sump, customer decided to get a new one
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Tina
Job Details:
07/07/2023
Dryer was not starting, took apart and tested components and the TCO was broken so a new one was installed along with a maintenance kit that includes 4 wheels, a belt and an idler pulley. Dryer is heating and workin without issues.
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Tina
Job Details:
07/07/2023
Switched out TCO and did quick vent cleaning that was only on 3? of venting. Dryer is running and heating
We serviced a
samsung refrigerator
Near Penfield, NY 14526
Jose R
Job Details:
07/07/2023
Replaced ice maker Informed customer that he will need water pipe customer would like to go along with the repair
We serviced a
maytag dryer
Near Fairport, NY 14450
Tina
Job Details:
07/07/2023
Complaint of no tumble. Found broken belt with Chinese rollers that customer stated were replaced 2 months ago by someone else. This unit is the oversized drum and has a special order belt and 5 rollers instead of 4. Use repair kit for 4 rollers and idler. Needs 1 addition roller Al la carte and XL belt.
7/7 installed belt, 5 wheels and pulley. Dryer is running without issues.
We serviced a
MAYTAG washer
Near Irondequoit, NY 14617
Jose R
Job Details:
07/07/2023
Customers unit would not go into a spin mode agitator was going fast but the drum wasn?t moving with when diagnosing unit viewed that customer had no grip on his hub went ahead and replaced hub unit operating with in specs complete educated customer that would shorten the drain line had multiple connections to go into the sink causing unit not to drain properly
We serviced a
Kenmore Dryer
Near Churchville, NY 14428
Cristian
Job Details:
07/07/2023
Will recommend motor customer will let us know if want repair
We serviced a
LG refrigerator
Near Fairport, NY 14450
Derek
Job Details:
07/07/2023
Needs air flow housing and dampener. I replaced it and reset the main board. The dampener was making a loud groaning noise when it would open and close.
We serviced a
Whirlpool washer
Near Williamson, NY 14589
Chris
Job Details:
07/07/2023
Replaced lid lock assembly and unit tests ok
We serviced a
MAYTAG washer
Near Rochester, NY 14616
Jose R
Job Details:
07/07/2023
Went ahead and replaced door switch unit operating with in specs complete
We serviced a
GE Microwave
Near East Rochester, NY 14445
Tina
Job Details:
07/07/2023
Microwave was not turning on, tested components and fuse was loose, put back together and plugged back in and it?s working and heating without issues
We serviced a
Whirlpool dryer
Near Canandaigua, NY 14424
Derek
Job Details:
07/07/2023
Installed new gas dryer and it came with a new gas line.
We serviced a
Whirlpool dishwasher
Near Webster, NY 14580
Cristian
Job Details:
07/07/2023
Customer supplied part didn?t take me long only did one side unit is closing and opening correctly.
We serviced a
Whirlpool washer
Near Webster, NY 14580
Cristian
Job Details:
07/07/2023
Replace door switch tested unit and now unit is working fine now
We serviced a
Frigidaire oven
Near Penfield, NY 14526
Cristian
Job Details:
07/07/2023
Replace bake element tested unit no issue working well
We serviced a
MAYTAG washer
Near Rochester, NY 14617
Jose R
Job Details:
07/07/2023
Customer unit was getting a door switch error code and was causing the unit to turn on and off went ahead and replaced latch unit operating with in specs
We serviced a
Asko Dryer
Near Rochester, NY 14607
Derek
Job Details:
07/07/2023
Needs 8801519 board. Cannot find part anywhere.
We serviced a
Frigidaire Refrigerator
Near Webster, NY 14580
Cristian
Job Details:
07/07/2023
Replace left and right plastic hinge base on last diagnostic all set unit close fine now
We serviced a
Jenn air refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
07/07/2023
Not able to fix door. Ustomer is just going to keep using it
We serviced a
kitchenaid oven
Near Pittsford, NY 14534
Tina
Job Details:
07/07/2023
Error code F2E1 was displayed which is a error with the control panel. Turned off breaker and accessed control panel and made sure that all connections were secure then put back together and turned back on. Error was gone, turned on upper and lower oven and both preheated to 350? and ran without issues. If this happens again a new control panel will need to be ordered but it?s currently on back order.. part number will be put in notes just in case.
We serviced a
GE Dryer
Near Irondequoit, NY 14617
Jose R
Job Details:
07/06/2023
Customer had a bad drum which is unavailable to order and out of stock coast of drum is about the price of a new one customer will be exploring there options on a new one
We serviced a
samsung Refrgierator
Near Rochester, NY 14610
Jose R
Job Details:
07/06/2023
Customer complaint was that he lost cooling in both compartments and the display was not working when diagnosing unit customer display was on compressor was running both fans were spinning and had a full frost pattern as well no defect found inform customer to monitor unit and keep a eye on it
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14622
Cristian
Job Details:
07/06/2023
Will recommend re wire everything back and try replace jazz board if compressor is working
We serviced a
LG Dryer
Near Penfield, NY 14526
Derek
Job Details:
07/06/2023
Motor is groaning at start up. It has an intermittent no heat issues. It worked the whole time I was there. But his wife used it the other day and nothing. The sensors all seem to be working fine. Also the igniter seems good. It looks as if it?s the computer or the gas valves which are built into the entire valve body. 16 ur old unit not going to fix
We serviced a
Samsung Dryer
Near Webster, NY 14580
Cristian
Job Details:
07/06/2023
Will recommend replacing gas valve #
We serviced a
samsung washer
Near Pittsford, NY 14534
Tina
Job Details:
07/06/2023
Washer is not working, ran diagnostics and there are no error codes but the drum won?t spin, when trying to spin by hand it won?t move at all. Customer is going to get new washer
We serviced a
Whirlpool Refrgierator
Near Pittsford, NY 14534
Tina
Job Details:
07/06/2023
Took auger apart and there is about 3? f ice in the case of it. Customer is going to defrost and see if that works. Part is NLA
We serviced a
MAytag Washer
Near Webster, NY 14580
Chris
Job Details:
07/06/2023
Replaced clutch and pulley kit
We serviced a
MAYTAG Dryer
Near Webster, NY 14580
Chris
Job Details:
07/06/2023
Needs drum has crack also catch on door is bad
Drum appears to be on back order
No repair at this time
We serviced a
MAYTAG Dryer
Near Webster, NY 14580
Chris
Job Details:
07/06/2023
Replaced belt , idler and rear bearing/ supports
Checks ok
We serviced a
Samsung Dryer
Near Rochester, NY 14624
Cristian
Job Details:
07/06/2023
07/06/2023 08:50 am by Cristian Ayala
Cleaned out filter trap it was full with towel lint unit sounds normal now .
We serviced a
LG Microwave
Near Fairport, NY 14450
Cristian
Job Details:
07/06/2023
Model number is not available #LMVM2033ST /01 to order parts
We serviced a
samsung dryer
Near Webster, NY 14580
Chris
Job Details:
07/06/2023
Needs motor no repair at this time
Estimate approx 395 plus tax and shipping would be due if ordered
We serviced a
MAYTAG refrigerator
Near Henrietta, NY 14467
Tina
Job Details:
07/06/2023
Entire fridge was warm, checked reading on board and bi metal and heater were good so the board was bad. Took apart freezer and steamed out all the ice the put back together, installed new board and programmed it.
We serviced a
ge Refrgierator
Near Rochester, NY 14610
Tina
Job Details:
07/06/2023
Plugged ice maker back in
We serviced a
MAYTAG oven
Near Rochester, NY 14617
Jose R
Job Details:
07/06/2023
Customer had a bad igniter that runs both the bake and the broil went ahead and replaced igniter unit now operating with in specs complete
We serviced a
Frigidaire Dryer
Near Rochester, NY 14620
Cristian
Job Details:
07/06/2023
Replace ignited tested unit working well now
We serviced a
ge Refrgierator
Near Farmington, NY 14425
Derek
Job Details:
07/06/2023
Compressor issues variable speed compressor and it?s only running on low it will not speed up even I. Diagnostic mode. It will not keep the fridge and freezer cold.
We serviced a
Samsung Dryer
Near Rochester, NY 14616
Cristian
Job Details:
07/06/2023
We serviced a
N/A Dryer vent
Near Irondequoit, NY 14617
Jose R
Job Details:
07/06/2023
Went ahead cleaned out the vent also added elbow to the unit confirmed that there was strong pressure coming out and that everything is well connected complete
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
07/06/2023
Replaced damper motor assembly and is functioning properly
We serviced a
ge washer
Near Rochester, NY 14625
Derek
Job Details:
07/06/2023
Replaced the clutch it was grinding bad on some of the cycles and working fine on others. I found the middle gear teeth all chewed up. The actuator is working fine, I watched shifting the clutch.
We serviced a
Kenmore refrigerator
Near Hilton, NY 14468
Jose R
Job Details:
07/06/2023
Customer unit has weak cooling coming from fridge confirmed full frost pattern inside of fridge and also that fan is spinning good felt air flow going through damper would recommend temp control board and damper
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Derek
Job Details:
07/06/2023
The arm for he ice was broken so it wasn?t recognizing the level of the ice so it kept filling and over filling the housing.
We serviced a
Electrolux refrigerator
Near Ontario, NY 14519
Chris
Job Details:
07/06/2023
Appears to be leaking Freon needs sealed system work no repair at this time
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details:
07/06/2023
Dryer was not heating, took apart and tested all components and the heating element was broken, be if the wheels was also broken, a new element, 4 wheels, new belt and idler pulley were installed and it?s working without any issues.
We serviced a
frigidaire washer
Near Fairport, NY 14450
Derek
Job Details:
07/05/2023
I replaced the washer drain pump it wouldn?t always work sometimes it would drain other times it wouldn?t . I took the dryer apart and replaced the belt the rear bearing and the belt tensioner. It doesn?t squeak anymore, and doesn?t act like it?s struggling to turn the drum.
We serviced a
Samsung refrigerator
Near Ontario, NY 14519
Chris
Job Details:
07/05/2023
Ice maker will not advance in harvest and also unit needs drain, cover and sensor update to resolve frozen ff section
No repair at this time
We serviced a
N/A Dryer vent
Near Pittsford, NY 14534
Tanner
Job Details:
07/05/2023
Vent lose from angle going outside. Reconnected with clamp. Tested unit and unit tested good.
We serviced a
Kenmore refrigerator
Near Victor, NY 14564
Tanner
Job Details:
07/05/2023
Complaint of no cool. Measured 78 in FF and 75 in FZ. Compressor is running. Condenser coils are at ambient temperature. Sealed system failure.
We serviced a
Kenmore Dryer
Near Rochester, NY 14626
JK
Job Details:
07/05/2023
Belt broken replaced as kit ran and tested all and all is running good vacuumed inside of dryer.
We serviced a
GE refrigerator
Near Rochester, NY 14618
Cristian
Job Details:
07/05/2023
Replace water valve # I made sure no leaks and secured.
We serviced a
LG dishwasher
Near Fairport, NY 14450
Tina
Job Details:
07/05/2023
Tenant stated AE code appeared right when they turned it on and dishwasher would not run. I pulled dishwasher out so I could see under it and started a load. There was no water underneath and nothing was leaking while I was there. I ran it for about 25min. Put dishwasher back and started it a few more times and it started every time. Customer is aware they have 90 days for service call with same issues.
Landlord gave tenant permission to sign for card since he was not here
We serviced a
Whirlpool Refrgierator
Near Ontario, NY 14519
Chris
Job Details:
07/05/2023
Replaced adaptive defrost elec, and unit now defrosts and circulates air