We serviced a
Samsung dishwasher
Near Webster, NY 14580
Chris
Job Details: 04/04/2023
Replaced water wall assembly and ui , passes all diag checks in service mode Had to order from different distributor to avoid back order of parts and may be slightly higher cost than original estimate
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details: 04/04/2023
Unplugged and ran a diagnostics check, went thru all cycle without issues then did a quick wash load and ran without any issues.
We serviced a
Electrolux washer
Near Honeoye Falls, NY 14472
Derek
Job Details: 04/04/2023
Door boot and a new soap dispenser. Replaced these parts and tested 2 cycles and both ran with out any leaks.
We serviced a
Samsung Oven
Near Webster, NY 14580
Tanner
Job Details: 04/04/2023
Complaint of no bake. No igniter glow. Confirmed 120 VAC present at igniter. Needs new igniter. Replaced igniter. Tested unit via 250 degree bake and unit tested good.
We serviced a
MAYTAG refrigerator
Near Fairport, NY 14450
Tina
Job Details: 04/04/2023
Replaced ice maker still under warranty, steamed ice line tup make sure not frozen.
We serviced a
jenn air oven
Near Pittsford, NY 14534
JK
Job Details: 04/04/2023
Bake igniter bad replaced ran and tested all is working good.
We serviced a
Kitchen aid washer
Near Rochester, NY 14625
Tina
Job Details: 04/04/2023
Ran a few load with and without cloth and had no issues, took washer apart could not visibly see anything broken but transmission was leaking oil. Customer is going to be getting new appliance
We serviced a
frigidaire refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 04/04/2023
Nothing wrong with refrigerator.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14609
Tanner
Job Details: 04/03/2023
Complaint of water dripping into FF section. Ice over drain tube. Cleared ice. Found straw in drain tube. Removed straw. Tested unit and unit tested good.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14606
Cristian
Job Details: 04/03/2023
Will need to come back replace door switch
We serviced a
Whirlpool Refrigerator
Near Victor, NY 14564
Derek
Job Details: 04/03/2023
Compressor is working no cold air coming into the unti. Cooling fins and fan are working. Unit acts like it?s out of cooling Freon. Lg model Kenmore and is 10yrs old.
We serviced a
GE washer
Near Webster, NY 14580
Tina
Job Details: 04/03/2023
Needs new RPS sensor 4/3 installed new RPS sensor and ran a full load and it?s working without issues
We serviced a
GE washer
Near Irondequoit, NY 14617
Cristian
Job Details: 04/03/2023
Washer will need new motor # Garbage disposal nothing wrong all I did was hit the reset switch
We serviced a
Kenmore dishwasher
Near Rochester, NY 14612
Cristian
Job Details: 04/03/2023
Ran diagnosed test and heater did work explain customer have to run sink for a little .when ruining dishwasher first shot of water was 70 degrees seconds shot with sink running was 90 degrees also need to use rinse aid .
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14624
JK
Job Details: 04/03/2023
Dishwasher will need new main pcb, wiring harness and sump complete due to broken wires burnt computer and bad motor and leaking sump.
We serviced a
Kenmore Dryer
Near Pittsford, NY 14534
JK
Job Details: 04/03/2023
Idler wheels bad installed as kit, ran and tested all is running good.
We serviced a
kenmore refrigerator
Near Rochester, NY 14616
Cristian
Job Details: 04/03/2023
Replace light bulb and light bulb harness tested unit lights are working now
We serviced a
kenmore washer
Near Pittsford, NY 14534
Tina
Job Details: 04/03/2023
Washer was not draining, changed out drain pump and tested it and it?s still not working, Checked all doses and there is nothing blocking it. There is no voltage or a broken wire. Customer going to get new washer
We serviced a
amana Refrigerator
Near Rochester, NY 14620
Tina
Job Details: 04/03/2023
Washer: was making a random squeaking noise during the agitate cycle, took belt off and readjusted and the sound is gone. Range: replaced light bulb Refrigerator: took off back and vacuumed out, was not making noise customer usually hears. Told her if it happens again to record it.
We serviced a
LG Dryer
Near Fairport, NY 14450
Derek
Job Details: 04/03/2023
Found the drum was cracked and making the thumping noise. Customer is going to look to replace in the near future. I vacuumed out the dryer while it was opened
We serviced a
Samsung Dryer
Near Ontario, NY 14519
Chris
Job Details: 04/03/2023
Appears unit needs motor. Model number tag is partially missing but think I found correct part number. Homeowner not present only baby sitter at residence Left VM to call office with payment and order part if wanted
We serviced a
whirlpool Refrgierator
Near Pittsford, NY 14534
Chris
Job Details: 04/03/2023
Appears control got stuck in defrost mode , reset unit and cooled back down If issue comes back will need new ACU and would be approx 305 plus tax and shipping due
We serviced a
whirlpool washer
Near Rochester, NY 14624
JK
Job Details: 04/03/2023
Drain pump bad replaced under warranty and instructed customer that if problem comes back will need new motor as well.
We serviced a
Kenmore Oven
Near Rochester, NY 14609
JK
Job Details: 04/03/2023
Unit will need main PCB ran and tested lower oven all are withing range with thermostat control, unable to verify parts with model number due to model tag worn off.
We serviced a
maytag dryer
Near Rochester, NY 14615
Cristian
Job Details: 04/03/2023
Replace idler kit and mtr pully tested unit runs and heats fine
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14617
Tanner
Job Details: 04/03/2023
Installed new UI. Tested unit and unit tested good.
We serviced a
MAYTAG refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/03/2023
Needs new freezer door, wiring harness is faulty in door # LW10839374 Door is 879.99 plus labor, tax and shipping No repair at this time
We serviced a
GE Oven
Near Rochester, NY 14618
Tanner
Job Details: 04/03/2023
Complaint of lower oven temps. Cooking coming out under cooked. Customer estimates 25 degrees below target temp using oven thermometer. Measured resistance of temp sensor at 1.098 k ohms. Cavity above ambient temp due to cavity lighting. This is a valid measurement. Offered measured calibration, customer opting to self calibrate using instructions in owners manual.
We serviced a
kenmore refrigerator
Near Fairport, NY 14450
Chris
Job Details: 04/03/2023
Unit has sealed system issues unable to repair
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Tanner
Job Details: 04/03/2023
Complaint of water and ice at bottom of freezer. Found plugged defrost drain. Steamed ice. Cleared debris from drain. Tested drain and drain tested good.
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Chris
Job Details: 04/03/2023
Was able to catch noise/vibration- definitely from compressor running and causing frame/cabinet to vibrate shimmed and tightened lines and compressor mounts If problem persists would recommend compressor be replaced due to excessive vibration
We serviced a
Samsung refrigerator
Near Honeoye Falls, NY 14472
Tanner
Job Details: 04/03/2023
Complaint of ice in FF section. Found massive ice blocking over Evap cover. Attempted to force defrost, while removing connector to check for current to defrost circuit board split. Unit not completely unusable. Confirmed continuity through element. Needs upgraded Evap assembly with fan and ACU at no charge per AP. Customer looking at all options and will call if they opt for repair.
We serviced a
Frigidaire Refrigerator
Near Victor, NY 14564
Derek
Job Details: 04/03/2023
Ice jam at the bottom of he freezer. I used my steamer to defrost. I also pulled he freezer out and cleaned the drain hose.
We serviced a
Bosch washer
Near Brighton, NY 14610
Tina
Job Details: 04/03/2023
Washer is leaking at the hot water valve, a new one is being ordered and will be coming back Monday 4/3 new valve installed and ran a quick load on the washer and there are no further issues.
We serviced a
MAYTAG Stove
Near Macedon, NY 14502
Derek
Job Details: 04/03/2023
$200 for parts and labor to repair. They opted not to replace it the oven is older 10 yrs needs the left side infineote switch
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Chris
Job Details: 03/31/2023
Needs pump assy No repair at this time Customer has 30 dollar coupon so approx 299.99 would be due if part ordered
We serviced a
MAYTAG Dryer
Near Rochester, NY 14607
Jose R
Job Details: 03/31/2023
Unit making a squeaking noise went ahead and replaced idler unit working with in specs complete
We serviced a
Electrolux Oven
Near Webster, NY 14580
Tina
Job Details: 03/31/2023
Range has an F15 error it?s getting the 120V display board is bad. Showing it?s Not available anymore but will get back to customer if we?re able to find it.
We serviced a
amana refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 03/31/2023
Replace heater done
We serviced a
Whirlpool refrigerator
Near Macedon, NY 14502
Derek
Job Details: 03/31/2023
Defrosted the fridge needs the heater drain probe on the freezer still. Cleaned the drain tube. On my return trip the fridge was at 35 and the freezer was at -4 the customer also stated the food I. The fridge wasn?t frozen this time!! I installed the heater probe into the drain tube to keep it from freezing.
We serviced a
Whirlpool oven
Near Fairport, NY 14450
Derek
Job Details: 03/31/2023
I replaced the bake element and tested its came up to temp and is working good.
We serviced a
Frigidaire oven
Near Irondequoit, NY 14617
Jose R
Job Details: 03/31/2023
Went ahead and replaced glass ran the bake ran the broil and unit was working with in specs inform customer to monitor the unit and informed them on the one year warranty on parts
We serviced a
Kenmore dishwasher
Near Fairport, NY 14450
Derek
Job Details: 03/31/2023
The timer doesn?t seem to be working correctly. The heat comes on to dry before the cycle is over. The spray arms aren?t spinning properly. The motor sounds loud. It?s 25 yr old dishwasher the timer alone is $315. Not worth putting that kinda money into that old of a unit.
We serviced a
Samsung refrigerator
Near Penfield, NY 14526
Tina
Job Details: 03/31/2023
Water line was leaking. They did not want a new line because a hole would have to be drilled bigger so I cut the old line and got rid of the check and connected it back up and it?s working.
We serviced a
samsung washer
Near Henrietta, NY 14467
Cristian
Job Details: 03/31/2023
Ran diagnostic pass no error code ran load with customer watching pass didn?t see no issue ,customer education on the load size and cycles .
We serviced a
Whirlpool washer
Near Palmyra, NY 14522
Derek
Job Details: 03/31/2023
Meeds a new door lock shoot for Friday 3/31 pm appt if part is in if not make it Monday pm appt and let Kathryn know. Installed lid lock and tested it is working good .
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14606
Cristian
Job Details: 03/31/2023
Replace drain hoes tested unit no leaks and unit is running fine now
We serviced a
whirlpool Oven
Near Fairport, NY 14450
Chris
Job Details: 03/31/2023
Unit partially disassembled apon arrival customer to put cover back on per customer. Replaced bake tstat , unit heats and cycles but found bad broil element-customer to order
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 03/31/2023
Replaced oven control
We serviced a
LG range
Near Brockport, NY 14420
JK
Job Details: 03/31/2023
Oven will need a new convection fan and blade. Do not use oven till repaired due to fire damage to machine and home. 3.31.23 installed convection fan ran and tested all is working good, icemaker will need to be replaced.
We serviced a
Samsung dishwasher
Near Webster, NY 14580
Chris
Job Details: 03/31/2023
Needs vein / wall assy and ui has been saturated by water No repair at this time Estimate approx 629 plus tax less trip charge would be due
We serviced a
Whirlpool refrigerator
Near North Chili, NY 14514
JK
Job Details: 03/31/2023
Refrigerator compressor is blown and Refrigerator will need replaced.
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14616
JK
Job Details: 03/31/2023
Dishwasher will need a new drain pump due to bad impeller from debri chewing it up.
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Jose R
Job Details: 03/31/2023
Went ahead and replaced water valve unit working with In Specs and is filling correctly now nice solid pressure complete
We serviced a
LG Washer
Near Churchville, NY 14428
JK
Job Details: 03/31/2023
Cold water inlet valve leaking replaced ran and tested all is working good and leak free.
We serviced a
GE washer
Near Rochester, NY 14612
Tina
Job Details: 03/31/2023
Cement block fell off back of tub and broke post right off the tub. Customer is going to get a new appliance
We serviced a
crosley washer
Near Rochester, NY 14619
Jose R
Job Details: 03/31/2023
Customer unit is working with In specs after replacing valve informed customer that she will have to purchase a two in one water line because if not unit will still leak because she had one line hooked up to it and it will still trickle from the other valve that?s not connected complete
We serviced a
Samsung washer
Near Victor, NY 14564
Derek
Job Details: 03/31/2023
I had no problems with it spinning except the shocks seem weak and when the unti goes out of balence it trips the safety arm and shuts it down from spinning. I replaced the shocks and tested on a rinse and spin cycle and delicate cycle. The machine accomplished both without any issues. There was some scuffing on the top ring of the washer, and a big blue streak. It looks like the unit has been over loaded and that will definitely damage the shock absorbers and ruin other parts of the machine. I let them know to do half to 3/4?s of a load when washing.
We serviced a
uline icemaker
Near Rochester, NY 14623
Chris
Job Details: 03/30/2023
Needs icemaker and inlet Estimate approx $838 plus tax (include trip fee) balance would be approx 710 plus tax to repair - no repair at this time
We serviced a
GE Dishwasher
Near Rochester, NY 14618
Tina
Job Details: 03/30/2023
Fan shut off and working without issues
We serviced a
Whirlpool washer
Near Marion, NY 14505
Derek
Job Details: 03/30/2023
I got the washer to make a bad screeching noise. Lid lock is workin fine.
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 03/30/2023
The customer had a new dispenser and I installed it for them. The old one the spring for the soap dispenser had snapped. I ran and tested afterwards to make sure it was opening and there were no leaks.
We serviced a
Lg washer
Near Webster, NY 14580
Chris
Job Details: 03/30/2023
Replaced lid lock assy and checks ok
We serviced a
Whirlpool Washer
Near Rochester, NY 14613
Jose R
Job Details: 03/30/2023
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Jose R
Job Details: 03/30/2023
Replaced Maintenance kit unit working with in specs complete
We serviced a
Frigidaire Refrigerator
Near Ontario, NY 14519
Chris
Job Details: 03/30/2023
Unit 402 Noise is normal See page 18 of manual https://www.manua.ls/frigidaire/fftr2021ts/manual?p=18 There are sound dampening pads designed for this unit but only solve noise at a minimum and is still present Approx 200 plus tax and shipping would be due to install sound damping kit
We serviced a
Whirlpool Dryer
Near Ontario, NY 14519
Chris
Job Details: 03/30/2023
Replaced heating element
We serviced a
frigidaire oven
Near Rochester, NY 14617
Cristian
Job Details: 03/30/2023
Replace igniter and tested unit no gas leak.
We serviced a
Samsung Refrigerator
Near West Henrietta, NY 14586
Jose R
Job Details: 03/30/2023
Went ahead and replaced inverter board and unit is working with in specs no need to replace the table top informed customer to monitor the unit and if they have any questions or concerns don?t be hesitate to give us a call complete
We serviced a
Kitchen Aid dishwasher
Near Rochester, NY 14626
JK
Job Details: 03/30/2023
Replaced rack adjusters and all is working good.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14609
Cristian
Job Details: 03/30/2023
Replace timer tested unit everything is working fine
We serviced a
samsung dishwasher
Near Pittsford, NY 14534
Jose R
Job Details: 03/30/2023
Had to pull unit all the way out to clean to clean the hose drain unit properly draining and working with In specs if issue happens again will recommend to change drain hose
We serviced a
maytag washer
Near Rochester, NY 14625
Tina
Job Details: 03/30/2023
Sensing fill button was flashing, unplugged unit restarted and light went off. Ran a quick wash cycle and unit worked without issues.
We serviced a
samsung Range hood fan
Near East Rochester, NY 14445
Tina
Job Details: 03/30/2023
Customer contacting manufacturer
We serviced a
frigidaire Oven
Near Macedon, NY 14502
Derek
Job Details: 03/30/2023
3/30/23 The customer bought a piece of glass and I installed it. Ran the oven to make sure it was ok. Needs oven glass and it?s a special order item. I will have to reuse the insulation and gasket they?re nla
We serviced a
Whirlpool Dryer
Near Penfield, NY 14526
Chris
Job Details: 03/30/2023
Installed new maintenance kit and checks ok
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14607
JK
Job Details: 03/30/2023
Refrigerator will need new control board due to incomplete defrost and defrost thermistor. 3.30.23: installed defrost thermostat and new co trol board ran and tested all is working to specs
We serviced a
GE Dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 03/30/2023
Replaced water inlet valve and drain hose and tested everything. No leaks and draining without issues
We serviced a
samsung dryer
Near Fairport, NY 14450
Cristian
Job Details: 03/30/2023
Replace idler tested unit everything is working
We serviced a
Samsung washer
Near Rochester, NY 14626
Cristian
Job Details: 03/30/2023
Rock stuck between the drum causing noise I removed the rock no noise occur run unit on diagnostic no issues found
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details: 03/30/2023
Not defrosting Needs defrost components Estimate approx 340 plus tax would be balance due No repair at this time
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Tina
Job Details: 03/30/2023
Washer is leaking from a crack in the tub so customer is going to get a new one. Dryer had new wheels, idler and belt replaced also had new venting put on. Heats up and runs without issues.
We serviced a
Whirlpool dishwasher
Near Spencerport, NY 14559
JK
Job Details: 03/30/2023
Dishwasher will need main pcb and UI control in black cost of repair is more than new dishwasher.
We serviced a
samsung refrigerator
Near Greece, NY 14612
JK
Job Details: 03/30/2023
Replaced evap cover, drain kit with heater and thermostat all is running and operating good.
We serviced a
GE dishwasher
Near Rochester, NY 14624
Jose R
Job Details: 03/29/2023
Went ahead and did a software update and unit working with in specs if issue happens again customer would need ui board and main control board Model#gdf620hgj2bb
We serviced a
samsung Garbage disposal
Near Pittsford, NY 14534
Chris
Job Details: 03/29/2023
Removed debris from grind chamber, debris does not appear to be from disposal.
We serviced a
samsung dryer
Near Webster, NY 14580
Chris
Job Details: 03/29/2023
Replaced pulley and heating element
We serviced a
Kitchen aid refrigerator
Near Hilton, NY 14468
JK
Job Details: 03/29/2023
Icemaker bad and will need to be replaced. 03.29.23: Installed new icemaker ran test in service mode all passed filled all is working correctly.
We serviced a
GE Washer
Near Pittsford, NY 14534
Derek
Job Details: 03/29/2023
Needs a new transmission the oil has leaked out of it and is all over the belt and Lilly system. Customer is going to look at new machines because this repair is going to be north of $500 to fix it.
We serviced a
Kitchen aid dishwasher
Near Brighton, NY 14610
Tanner
Job Details: 03/29/2023
Complaint of leak from water line. Dishwasher recently installed and water line not tight to valve. Tightened water line. Leak subsided. Ran dishwasher to confirm proper operation. Reviewed use and care of unit.
We serviced a
Samsung washer
Near Webster, NY 14580
Chris
Job Details: 03/29/2023
Needs new basket?.customer getting a new washer
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14609
Jose R
Job Details: 03/29/2023
To come back on friday to install the remaining parts. Went ahead and replaced main board was able to get unit to work compressor turning on
We serviced a
ge refrigerator
Near Fairport, NY 14450
Tina
Job Details: 03/29/2023
Fridge ice was maker was fine he called about the condenser fan that?s stopped running so a new one is being ordered. I checked out fridge in the garage which is a 25 year old Hotpoint and the temp is the freezer is off. They decided to just keep it how it is and wait for it to break 3/29 installed new condenser fan motor and blade And working without issues
We serviced a
Kitchen Aid refrigerator
Near Webster, NY 14580
Chris
Job Details: 03/29/2023
Cleared drain and ice , installed upgraded defrost drain
We serviced a
GE Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 03/29/2023
Replace fridge fan motor did a software updated and also defrosted the door now water dispenser is now working
We serviced a
Kenmore refrigerator
Near East Rochester, NY 14445
Tina
Job Details: 03/29/2023
Unit has no frost patter on evaporator. Customer is getting new appliance
We serviced a
MAYTAG washer
Near Fairport, NY 14450
Tina
Job Details: 03/29/2023
There is a hood in the pressure switch hose which is causing error codes and leaking. Parts ordered returning Wed. 3/29 installed the sensor, hose and trap and ran a cycle and it?s working without issues
We serviced a
GE Dryer
Near Rochester, NY 14618
Cristian
Job Details: 03/29/2023
Did vent clean also attached vent that was cut no issue found
We serviced a
bosch Dishwasher
Near Fairport, NY 14450
Derek
Job Details: 03/29/2023
Needs a new water motor it?s leaking into the sump. Replaced the actuator assy and tested for leaks.
We serviced a
samsung refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 03/29/2023
Cleaned out dryer vent and replace temp sensor and drain kit on the Samsung fridge