Service History 85 - Register Appliance Service

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14609

Cristian

Job Details: 07/24/2023

Dryer will need new motor #$196.73. Customer will not fix dryer Fridge will recommend fridge door seal #3012321630 can?t find this part will need to call when we locate part .

We serviced a

frigidaire refrigerator

Near Fairport, NY 14450

Tanner

Job Details: 07/24/2023

Complaint of unit leaking. Found leaking from water inlet at IM water connection. Removed IM water supply from inlet. Trimmed and reconnected. Tested and no longer leaking.

We serviced a

frigidaire Washer

Near Rochester, NY 14618

Job Details: 07/24/2023

Door hinge broke and allowing door to drop and leak water.

We serviced a

LG dishwasher

Near Irondequoit, NY 14617

Cristian

Job Details: 07/24/2023

07/24/2023 12:39 pm by Cristian Ayala Replace motor assembly tested unit no noise working well now

We serviced a

MAYTAG Dryer

Near Fairport, NY 14450

Tanner

Job Details: 07/24/2023

Dryer shakes violently when running, took apart and the blower wheel is broken in multiple spots. A new one is being ordered and will be installed on Thursday. A squirrel had destroyed the blower wheel. Customer advised vent sweep recommended. Will return in the PM on 7/20 to sweep vent. Customer inquired about vent terminator. Existing one runs through brick. Recommended customer utilize handy man with masonry tools to install new vent terminator. Existing vent term is in working order but does not have a basket prevent vermin from entering vent. Installed new blower wheel on 7/20. Returned today for dryer vent service. Swept dryer vent. Connected dryer to vent with semi rigid venting. Removed substantial debris from vent. Tested dryer and dryer tested good.

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Chris

Job Details: 07/24/2023

Overfill float was stuck up due to lower roller falling off and causing unit to not fill - advised customer to check periodically and replaced lower rack roller kit Unit now fills and tests ok Also Control was non responsive apon arrival may be due to no fill error , if unit has future trouble will need to re diagnose

We serviced a

LG washer

Near East Rochester, NY 14445

Tina

Job Details: 07/24/2023

Complaint of leaking from right back corner. Ran a diagnostic and it went thru all cycles but drained super slow. Tried to do a quick wash and n the drain cycle it threw an OE error code. I drained all the water out and checked the filter which was completed clogged so that was cleaned the I put my shop vac on the end of the drain hose and cleaned it out that way too. After I did another quick wash and it went thru all cycles and drained without any issues.

We serviced a

frigidaire Dishwasher

Near Rochester, NY 14618

Tina

Job Details: 07/24/2023

Dishwasher is working without any issues

We serviced a

Kitchen aid dishwasher

Near Fairport, NY 14450

Tina

Job Details: 07/24/2023

Customer needs new hinges and seal on door and lights out on control panel. Customer is going to get a new dishwasher

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14612

Job Details: 07/21/2023

Ran dishwasher through service mode there are no error codes and all is running and draining good.

We serviced a

frigidaire dishwasher

Near Rochester, NY 14604

Job Details: 07/21/2023

Dishwasher will need main wash motor with seals customer will replace dishwasher not economical to repair.

We serviced a

GE refrigerator

Near Rochester, NY 14625

Cristian

Job Details: 07/21/2023

Replace main board told customer wait 24 hours for proper cooling.

We serviced a

Whirlpool Dryer

Near Victor, NY 14564

Derek

Job Details: 07/21/2023

Needs a new door hinge the pins have broken off. Replaced the hinge and tested the dryer door closes good and the dryer starts right up.

We serviced a

GE dishwasher

Near Rochester, NY 14617

Job Details: 07/21/2023

Software miscommunication between UI control and main board causing machine to fault out, installed software update ran and tested all and all is running good. Suggest to run some CLR through machine to clean severe calcium buildup.

We serviced a

Whirlpool oven

Near Webster, NY 14580

Chris

Job Details: 07/21/2023

Replaced main elec ACU and checks ok

We serviced a

LG Dryer

Near Rochester, NY 14610

Cristian

Job Details: 07/21/2023

Replace LG maintenance kit tested unit seems good does have a small vibration noise but will still work fine

We serviced a

frigidaire Stove

Near Webster, NY 14580

Chris

Job Details: 07/21/2023

Removed build up on burner base , if issue comes back will need new burner

We serviced a

samsung Refrgierator

Near Honeoye Falls, NY 14472

Cristian

Job Details: 07/21/2023

07/21/2023 02:20 pm by Cristian Ayala Replace both freezer and fridge defrost sensor replace fridge drain kit and Icemaker water heater tube with icemaker leveler tested unit no error code wait 24 hours for proper temp

We serviced a

kenmore dryer

Near Irondequoit, NY 14617

Job Details: 07/21/2023

Door switch bad replaced ran and tested all is running and working good

We serviced a

Whirlpool dryer

Near Rochester, NY 14617

Cristian

Job Details: 07/21/2023

Replace idler tested unit no noise

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 07/21/2023

Defrosted unit and replaced defrost thermistor- evap fan seems slow but is cooling , may take 24 hours to reach temps

We serviced a

LG washer

Near Rochester, NY 14616

Job Details: 07/21/2023

Balance ring bad along with suspension rods all will need to be replaced not cost affective due to age of machine to repair.

We serviced a

Samsung Refrgierator

Near Rochester, NY 14620

Derek

Job Details: 07/21/2023

Replaced the drain tubes and defrosted the clogged freezer drain line.

We serviced a

kitchenaid dishwasher

Near Pittsford, NY 14534

Cristian

Job Details: 07/21/2023

It just needs to be on the diagnostic mode in order to reset the computer so the heater can turn on all set now

We serviced a

LG Dryer

Near Penfield, NY 14526

Derek

Job Details: 07/21/2023

Needs thermostat at the blower housing . I had no power to the igniter. Replaced the thermostat and the igniter is working. I have no gas to dry the clo5es. I found we had voltage from the flame sensor to the board but no power from the board to the gas coils. I tested the board and have no output to the gas valves they need a new computer board. I also noticed some black charing on the power wire to the gas valve. They?re going to look at new dryers

We serviced a

frigidaire oven

Near Webster, NY 14580

Chris

Job Details: 07/21/2023

Adjusted front right burner and unit works properly

We serviced a

Amana Stove

Near Ontario, NY 14519

Chris

Job Details: 07/21/2023

Replaced bad spark module and some burners now light . Customer would also need burners bases, jets and screws replaced to get remaining burners working - customer declined, spark module only

We serviced a

GE refrigerator

Near Rochester, NY 14607

Job Details: 07/21/2023

Checked all components of refrigerator and freezer all are checking good frost pattern looks good temperatures are normal fan blade of evap fan fell off put back on and all is cooling good.

We serviced a

GE washer

Near Rochester, NY 14609

Job Details: 07/21/2023

Machine clutch not disengaging to agitate and will need clutch and components to repair.

We serviced a

MAYTAG washer

Near Rochester, NY 14625

Cristian

Job Details: 07/20/2023

Bad motor will recommend getting replace #W10410999 $160.99 Parts

We serviced a

frigidaire washer

Near Fairport, NY 14450

Cristian

Job Details: 07/20/2023

If customer calls back will recommend door hinge #

We serviced a

GE dishwasher

Near Honeoye Falls, NY 14472

Derek

Job Details: 07/20/2023

Needs a new main board for the dish washer. Here going to look at new ones.

We serviced a

MAYTAG Dryer

Near Webster, NY 14580

Chris

Job Details: 07/20/2023

Replaced new motor and unit tests ok

We serviced a

GE refrigerator

Near Rochester, NY 14609

Cristian

Job Details: 07/20/2023

Replace fridge fan motor

We serviced a

Kenmore Refrigerator

Near Pittsford, NY 14534

Derek

Job Details: 07/20/2023

Compressor is out of spec and not turning on. The ohms are off and out of spec. The washer needs a lid lock it has multiple faults. I replaced the lid lock and it?s working. I filled the washer with some water and did a drain and spin. Working like it should now.

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Chris

Job Details: 07/20/2023

Installed new evaporator fan cover / assembly Also water line is leaking , declined repairing plastic water supply line and recommend copper water supply line be installed to prevent future issues or leaks Estimate approx 130-150 to install copper line Customer to call

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14618

Cristian

Job Details: 07/20/2023

Replace spray arm.

We serviced a

Kitchenaid stove

Near Rochester, NY 14623

Job Details: 07/20/2023

Customer had sprayed to much cleaner it dryed out over time all is working good.

We serviced a

ge dryer

Near Farmington, NY 14425

Derek

Job Details: 07/20/2023

I replaced the broken belt and cleaned out the blower fan and the lint housing. Ram and tested the dryer is working good.

We serviced a

Whirlpool dryer

Near Penfield, NY 14526

Chris

Job Details: 07/20/2023

Needs new user interface and idler pulley is seized up causing noise UI is NLA and we are unable to repair

We serviced a

samsung dryer

Near Honeoye Falls, NY 14472

Derek

Job Details: 07/20/2023

Installed a maintenance kit. The roller wheels were worn out. I replaced a couple of broken wires on the dryer now it is heating fine.

We serviced a

GE refrigerator

Near Pittsford, NY 14534

Job Details: 07/20/2023

Refrigerator has sealed system issue and is not worth repair due to age of machine.

We serviced a

maytag washer

Near Fairport, NY 14450

Tanner

Job Details: 07/20/2023

Complaint of no spin. Following stored errors: F0E5 off balance load. Ran autodiagnostic and during spin test unit is heard slipping on drive hub. Removed agitator and drive hub teeth are stripped. Inspected splines on drive shaft and splines are uniform. Replaced drive hub. Calibrated unit. Tested unit and unit tested good.

We serviced a

Maytag Dishwaher

Near Rochester, NY 14625

Chris

Job Details: 07/20/2023

Replaced door latch switches and appears ok

We serviced a

maytag washer

Near Fairport, NY 14450

Tanner

Job Details: 07/20/2023

Complaint of no spin. Clothes set at end of cycle. No stored error messages. Ran spin cycle and basket spins properly with no signs of off balance or driveline friction. Ran autodiagnostic cycle. As unit fills some suds present. Completes fill portion of test proving pressure switch good. Unit advances into spin in test cycle without issue. There is a service pointer on this unit indicating software failures will cause no spin. Left unit on clean washer cycle with afresh tablet. If issue persists order ACU.

We serviced a

GE refrigerator

Near Pittsford, NY 14534

Job Details: 07/20/2023

FF Evap fan burnt out and software needing updated, replaced fan and updated software ran and tested all is running good.

We serviced a

frigidaire Refrgierator

Near Webster, NY 14580

Chris

Job Details: 07/20/2023

Heater and terminator still test ok but ice room is not defrosting- if I manually force defrost there is power to ice room defrost heater - replaced main PCB as it appears to not being entering auto defrost mode. May take up to 24 hours to properly cycle ice maker

We serviced a

Kitchen aid refrigerator

Near Pittsford, NY 14534

Tanner

Job Details: 07/20/2023

Complaint of no ice. Measured 55 degrees in FF section and 31 degrees in FZ. Unit has sealed system issue. This unit has 72 month sealed system warranty with manufacturer.

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14626

Cristian

Job Details: 07/20/2023

Replace board ,thermostat and filter tested everything

We serviced a

Bosch refrigerator

Near Victor, NY 14564

Tanner

Job Details: 07/20/2023

Complaint of warm temps in FZ. Measured 28 degrees in FZ and 33 degrees in FF section. Customer having a defrost problem. Measured 80 ohms through defrost circuit proving good thermal fuse, found element rated for 180 watts proving 80 ohms is a valid measurement. Measured resistance of defrost sensor at 26.84 k ohms. Manufacturer does not provide resistance ratings in service manual. Since sensor is not clearly open cannot prove/disprove sensor. Needs ACU and Evap sensor. Replaced ACU and Evap sensor. Defrosted freezer and evaporator. Defrost drain tube and removed duck bill. Customer advised 24 hours before unit can be used like normal.

We serviced a

Whirlpool washer

Near Rochester, NY 14610

Job Details: 07/20/2023

Motor coupling broken and will need to be replaced, replaced coupling ran and tested all is working good.

We serviced a

Whirlpool Refrgierator

Near Rochester, NY 14611

Job Details: 07/20/2023

Refrigerator 1: clogged evap drain line cleared clog tested for drain all is draining good. Refrigerator 2: Main computer non responsive to anything it will need to be replaced along with thermistor, was able to get back up and going temporarily. 07-20-23: Replaced control box and thermistor ran and tested all and all is working good.

We serviced a

Samsung Dishwasher

Near Pittsford, NY 14534

Cristian

Job Details: 07/19/2023

Dishwasher installed by someone else. Microwave install won?t work, customer to call us back to install range hood. Trip charge paid and will be taken off hood install in future.

We serviced a

LG Dryer

Near Rochester, NY 14624

Job Details: 07/19/2023

Washer spider gear broken and bearings are bad washer will need to be replaced. Took dryer apart vacuumed inside inspected all and all is clean and checking good, completed a vent cleaning all is clean and serviceable.

We serviced a

Kenmore Washer

Near Rochester, NY 14609

Tanner

Job Details: 07/19/2023

Complaint of leaking. Model:110.81361140 Filled and drain machine 8 times. Ran load of laundry with towels. Could not reproduce customer complaint. Unit performing all functions properly.

We serviced a

Whirlpool washer

Near Penfield, NY 14526

Chris

Job Details: 07/19/2023

Needs door switch and dogs for agitator However the agitator cam bolt is rusted and stripped , which would turn this into a gearcase job No repair

We serviced a

ge Refrgierator

Near Rochester, NY 14625

Tina

Job Details: 07/19/2023

Entire fridge was warm, compressor was cold and not running and was making a clicking sound. Compressor was bad. Customer is going to get a new fridge

We serviced a

Whirlpool dryer

Near Ontario, NY 14519

Chris

Job Details: 07/19/2023

No power to outlet , reset breaker and unit started working Possible bad/ week breaker if problem returns recommend electrician

We serviced a

Samsung Dryer

Near Rochester, NY 14605

Cristian

Job Details: 07/19/2023

Will recommend main board

We serviced a

Amana refrigerator

Near Rochester, NY 14617

Cristian

Job Details: 07/19/2023

Will recommend getting someone to check the compressor not getting a full frost pattern

We serviced a

Bosch dishwasher

Near Penfield, NY 14526

Derek

Job Details: 07/19/2023

Needs drain pump and motor there were chunks of glass in them. About $550 to repair. Going to look at new dishwashers.

We serviced a

Samsung Dryer

Near Irondequoit, NY 14617

Cristian

Job Details: 07/19/2023

There was a piece of paper causing noise in the dryer removed paper now unit is working normally.

We serviced a

LG oven

Near Penfield, NY 14526

Chris

Job Details: 07/19/2023

Replaced upper oven bake igniter and unit heats good

We serviced a

MAYTAG washer

Near Fairport, NY 14450

Tina

Job Details: 07/19/2023

Customer said black pieces were on cloths after washing, I cleaned out drain pump and put into diagnostic mode and everything passed then I checked for errors and there were none. Let customer know they have 90 if something along these lines continues to happen

We serviced a

Frigidaire refrigerator

Near Fairport, NY 14450

Tina

Job Details: 07/19/2023

Gasket ordered and installed won?t stay on and is defective so a new one is being ordered and everything is covered under warranty Put new seal on and no issues

We serviced a

Whirlpool washer

Near Ontario, NY 14519

Chris

Job Details: 07/19/2023

Unit non responsive, reset and unit ran cycle of problem returns needs electronics but parts are NLA

We serviced a

samsung washer

Near Fairport, NY 14450

Derek

Job Details: 07/19/2023

Installed a new set of shocks

We serviced a

Whirlpool dryer

Near Rochester, NY 14622

Cristian

Job Details: 07/19/2023

Replace belt tested unit spins fine now

We serviced a

LG washer

Near Rochester, NY 14619

Cristian

Job Details: 07/19/2023

If customer calls back will recommend door seal

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Chris

Job Details: 07/19/2023

Replaced pump and heater upgrade tests ok

We serviced a

Maytag Washer

Near Fairport, NY 14450

Tina

Job Details: 07/19/2023

Washer was leaking at inlet hose valve, put a new one in and it?s no longer leaking.

We serviced a

lg dishwasher

Near Irondequoit, NY 14609

Cristian

Job Details: 07/19/2023

Will recommend display board $261 .33 Labor 111.93 shipping $20

We serviced a

Whirlpool dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 07/19/2023

Complaint of upper rack falling off. Needs upgraded adjuster kit. Installed new kit. Kit tested good. Ran autodiagnostic cycle and unit testing good overall.

We serviced a

Kenmore refrigerator

Near Rochester, NY 14616

Job Details: 07/19/2023

Icemaker raker motor stripped and icemaker will need to be replaced.

We serviced a

LG dishwasher

Near Brighton, NY 14610

Tina

Job Details: 07/19/2023

Drain hose cracked ordering a new one

We serviced a

Kenmore oven

Near Irondequoit, NY 14617

Job Details: 07/19/2023

Igniter bad and changed and tested all is working good.

We serviced a

Frigidaire refrigerator

Near Irondequoit, NY 14617

Cristian

Job Details: 07/19/2023

Customer will need new fan Motor #5304521244

We serviced a

frigidaire dishwasher

Near Rochester, NY 14618

Derek

Job Details: 07/19/2023

Start button and a few others not working on the ui. I replaced the user interface and all the buttons are working. It starts and runs a cycle now.

We serviced a

Bosch refrigerator

Near Webster, NY 14580

Tanner

Job Details: 07/19/2023

Complaint of door not being open after defrosting unit due to door being cracked open. Able to get door open and moisture is present on rails. Customer advised to leave fridge off and door open with fan circulating air for 24-48 hours before normal use.

We serviced a

MAYTAG Washer

Near Irondequoit, NY 14617

Tanner

Job Details: 07/19/2023

Washer- complaint of incomplete wash. Following stored errors: None. Particularly not completing cold water wash. Per manual cold water selection must be made with cold water wash, unit set to hot on arrival. Started a cold water wash and unit filled hot. Confirmed water supply not reversed. Unit is not programmed to override water temp selection on a cold water wash. Unit will sit until water temp sensor senses the hot water has cooled. Ran cold wash with temp selector on cold and unit completed wash without issue. Customer clarified this is a no spin issue on any load? unit spins proper. Found unit is siphoning water out of slop sink back into machine. Raised height of drain line. Customer to repair slow drain in sink. Dryer- Door switch has fused closed. Replaced door switch. Tested unit and unit tested good.

We serviced a

GE oven

Near Rochester, NY 14609

Tanner

Job Details: 07/18/2023

Complaint of no bake. Igniter glow but no gas. Replaced igniter. Tested unit and unit tested good.

We serviced a

frigidaire oven

Near Webster, NY 14580

Chris

Job Details: 07/18/2023

Replaced bake element and checks ok

We serviced a

Kitchen aid dishwasher

Near Fairport, NY 14450

Tanner

Job Details: 07/18/2023

Complaint of no drain. F8E1 slow drain. Drain is slow. Customer has rubber drain line extending to their disposal. Attempted to blow out with vacuum with success. Quoted for corrugated drain line. Based on age of machine and cost of labor for new line advised customer wait and see on existing drain and make sure future dishwasher does not use rubber drain hose.

We serviced a

ge Refrgierator

Near Palmyra, NY 14522

Derek

Job Details: 07/18/2023

Replaced fridge French door gaskets and the bottom freezer gasket.

We serviced a

Kitchen aid Microwave

Near Webster, NY 14580

Chris

Job Details: 07/18/2023

Needs at least cavity TOD and wave guide cover melted Unable to test farther untill the known issues are resolved No repair at this time

We serviced a

Bosch refrigerator

Near Rochester, NY 14607

Job Details: 07/18/2023

Freezer door left open and frost buildup stopped fan was able to get all ice out and test fan all is operating as normal.

We serviced a

Frigidaire Oven

Near Fairport, NY 14450

Tina

Job Details: 07/18/2023

Installed new dual oven relay board, tested both oven to 375? and it heated without issues. Tested upper to 400? and it heated without issues. Tested broil and it heated without issues

We serviced a

MAYTAG refrigerator

Near Rochester, NY 14617

Job Details: 07/18/2023

Installed new water Reservoir and reattached water line and working without issues and no leaks

We serviced a

GE refrigerator

Near Rochester, NY 14606

Job Details: 07/18/2023

Evap defrost drain clogged cleared clog defrosted all and all is draining and running good.

We serviced a

samsung Dryer vent

Near Penfield, NY 14526

Tina

Job Details: 07/18/2023

Dryer. Ent was cleaned. Customer didn?t need a new gas line Customer first check ripped and he wrote me a new one. Check 1935

We serviced a

samsung dryer

Near Rochester, NY 14618

Derek

Job Details: 07/18/2023

Washing machine needs shock absorbers. It tests good not going out of balance. I replaced the temp probe on the oven it was only gettin up to 310 degrees when set at 400. This time after checking it?s the temp was hovering around 380-390 on average.

We serviced a

GE refrigerator

Near Pittsford, NY 14534

Tina

Job Details: 07/18/2023

Ice maker was not working, tried to put it In Harvest cycle but rake would hit fully go around and wouldn?t call for water. Put a new ice maker in and put in harvest cycle and take went all the way around and then filled with water.

We serviced a

Kenmore oven

Near Irondequoit, NY 14622

Cristian

Job Details: 07/18/2023

Replace igniter

We serviced a

maytag oven

Near Fairport, NY 14450

Derek

Job Details: 07/18/2023

Replaced the bake element it was burned out. It also needs a new board it isn?t sending voltage to the bake or broil wlwments

We serviced a

Samsung Dryer

Near East Rochester, NY 14445

Derek

Job Details: 07/18/2023

The dryer had heat it was shutting off quickly. The dryer vent was excessively long . I cut about 10ft of the flex hose off for better venting. I also cleaned the dryer vent it is heating much better now.

We serviced a

ge DRYER

Near Webster, NY 14580

Chris

Job Details: 07/18/2023

Replaced electronics on gas range, French door refrigerator and gas dryer. All three seem to be working and functioning properly

We serviced a

GE Dryer

Near Penfield, NY 14526

Chris

Job Details: 07/18/2023

Had hoodie string cover stuck in drum causing scrape noise - removed and sounds normal Also has broken console and glide worn Estimate to replace console and glide approx 355.00 plus tax /shipping due Recommended replacing as with button missing there is an electrical shock issue Home owner not present and left no payment for service visit

We serviced a

GE oven

Near Fairport, NY 14450

Tina

Job Details: 07/18/2023

Boil element is broken along with the hinges on the door. It?s very difficult to open and close door correctly. Customer is going to get a new appliance

We serviced a

Amana oven

Near Rochester, NY 14607

Tanner

Job Details: 07/18/2023

Complaint of no bake. Igniter glow but no gas. Replaced igniter.tested unit and unit tested good.

We serviced a

samsung Refrgierator

Near Webster, NY 14580

Chris

Job Details: 07/18/2023

Opened customer supplied new door and had a significant dent on top left corner Customer trying to get another replacement door

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