We serviced a
Frigidaire oven
Near Webster, NY 14580
Chris
Job Details: 03/23/2023
Replaced bake element
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14610
JK
Job Details: 03/23/2023
Dishwasher will need main PCB and new sump complete recommend replaceing
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Cristian
Job Details: 03/23/2023
Will recommend control board
We serviced a
GE Dryer
Near Webster, NY 14580
Jose R
Job Details: 03/23/2023
When running unit you would have to hold down the start button for it to run went ahead and informed customer that he may be looking at a bad timer if that doesn?t resolve the issue a bad motor customer will be exploring his options on a new unit
We serviced a
Whirlpool Refrigerator
Near Ontario, NY 14519
Cristian
Job Details: 03/23/2023
Seal system issue not getting full frost pattern
We serviced a
GE washer
Near Rochester, NY 14618
JK
Job Details: 03/23/2023
Washer was not spinning, did an update and working now
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Tina
Job Details: 03/23/2023
Installed new flex dryer venting taped it up then put clamps over the end and a 90? elbow coming off the back of the dryer.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Jose R
Job Details: 03/23/2023
Went ahead and replaced compressor invert felt the vibration on the compressor turn on informed customer to monitor the unit and educate us how it is going complete
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Tanner
Job Details: 03/22/2023
Complaint of no wash. Power cycles unit. Able to obtain. F7E1 error. Confirmed current to motor circuit but no wash. No continuity through motor windings. Needs new wash motor, customer researching all options.
We serviced a
Speed Queen washer
Near Webster, NY 14580
Chris
Job Details: 03/22/2023
Unit has soap/fabric softener residue on inside of outter tub , cleaned as well as possible with out removing/replacing mounting steam/ seals Next step would be to remove drum and clean estimate approx 150 labor plus what ever parts may be needed Running cleaner through on regular basis and not using fabric softener may help
We serviced a
Amana Dryer
Near Fairport, NY 14450
Jose R
Job Details: 03/22/2023
Customer unit was not venting right so unit not heating right went ahead and informed customer to speak with the tenant to get that issue fix because vent going to the roof complete
We serviced a
LG refrigerator
Near Penfield, NY 14526
JK
Job Details: 03/22/2023
Filter head assembly broken and will need to be replaced. 03-22-23: Replaced filter housing and filter ran and tested for leaks all is leak free and running good.
We serviced a
Samsung Dryer
Near Webster, NY 14580
Jose R
Job Details: 03/22/2023
Had to replace Samsung heating Element unit getting nice and hot and working with in specs complete
We serviced a
Roper washer
Near Rochester, NY 14626
Cristian
Job Details: 03/22/2023
Unit was not draining looked at pump there was a baby Socks stuck in Pump causing it not to drain causing it not to Spin Took sock out ran unit and drains and spin fine.
We serviced a
samsung Dryer vent
Near Rochester, NY 14626
JK
Job Details: 03/22/2023
Cleaned short run vent cleaning ran dryer all is good with dryer all is clean.
We serviced a
GE Dryer vent
Near Rush, NY 14543
Tina
Job Details: 03/22/2023
Ran short vent line to dryer back removed plastic vent replaced cleaned vent line all is clear and running good.
We serviced a
Kitchen aid refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 03/22/2023
Replace icemaker #filter cover part WP67006331 Wait 24 hours to make ice
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14607
Tanner
Job Details: 03/22/2023
Complaint of FF section contents freezing. Measured 35 degrees in FF section and 37 degrees in Freezer. Inspected evaporator in freezer and found poor frost pattern. Unit has sealed system failure. As refrigerant leaks unit looses cooling power causing extra cold FF temps as unit attempts to get freezer to proper temp. Not worth repairing.
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Tina
Job Details: 03/22/2023
Dishwasher drain pumps works they need a board and are going to be getting a new one. Dryer was not heating and needed new TCO so one was installed along wi5 a Maintenance kit and dryer was cleaned out and now working without issues.
We serviced a
MAYTAG Stove
Near Webster, NY 14580
Chris
Job Details: 03/22/2023
Model Mgt8775xs00 Serial D03415555 Rge disconnect gas and capped off supply -Per Rge notes on tag recommend replacing regulator/valve assy. We also recommend lower oven igniter as it is weak and gas supply line Estimate approx 538 plus tax ( includes trip,labor, shipping and parts) No repair at this time , left gas off and capped as it was found apon arrival Would be approx 438 plus tax due if repaired and service visit is payed in advance of parts order Customers needs receipt mailed for insurance- no email Customer refused to pay service call
We serviced a
electrolux washer
Near Williamson, NY 14589
Chris
Job Details: 03/22/2023
Removed drain bellow and cleaned debris from drain trap Customer replaced pump prior to our arrival
We serviced a
Samsung Washer
Near Webster, NY 14580
Jose R
Job Details: 03/22/2023
Customer has a broken weight basket causing the unit to go crazy on a spin mode and also has a hole on the outer drum customer will be exploring options on getting a new one or getting Samsung to cover it complete
We serviced a
GE microwave
Near Rochester, NY 14618
Cristian
Job Details: 03/22/2023
Will recommend hvc , mag, and DIODE
We serviced a
LG oven
Near Webster, NY 14580
Chris
Job Details: 03/22/2023
Replaced weak oven igniter
We serviced a
MAYTAG washer
Near Henrietta, NY 14467
Tanner
Job Details: 03/22/2023
Complaint of unit leaking, filled unit and inspected under carriage. Water rushing out between tub and Gearcase assembly. Tub seal failure. Needs Gearcase with tub seal assembly. Customer reaching manufacturer regarding issue as unit is only 2 years old.
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Cristian
Job Details: 03/22/2023
Come back and replace moisture sensor
We serviced a
Kitchen aid dishwasher
Near Penfield, NY 14526
Chris
Job Details: 03/22/2023
Unit was suds up causing soap and water to leak from bottom of door. Cleared suds and advised customer
We serviced a
samsung oven
Near Parma, NY 14468
JK
Job Details: 03/22/2023
Igniter bad replaced ran and tested all is working good.
We serviced a
Kenmore Dryer
Near Rochester, NY 14625
Tina
Job Details: 03/22/2023
No heating in dryer, took apart and tested all components and everything worked and so did element. Unit was getting correct voltage. Bad board. Customer getting a new appliance
We serviced a
Kitchen aid oven
Near Fairport, NY 14450
Tanner
Job Details: 03/22/2023
complaint of not getting to temp and unit flashing error. F6E1 oven temp error. Measured resistance from upper oven sensor 1.127 K/ohms (valid). Measured resistance througuh upper oven bake and broil element in series at 37.7 ohms (valid). Oven ACU not reading temp properly. Installed new ACU. Tested via 350 degree bake and unit tested good. Tested to 400 and unit tested good.
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Chris
Job Details: 03/22/2023
Replaced freezer cover and fan assembly Verified air flow and checks ok
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details: 03/22/2023
Dryer was making squeaking sounds, a new maintenance kit was installed and dryer was cleaned out. Working without issues .
We serviced a
GE refrigerator
Near Rochester, NY 14607
Cristian
Job Details: 03/21/2023
Replace compressor fan motor
We serviced a
LG Washer
Near Rochester, NY 14612
Jose R
Job Details: 03/21/2023
Went ahead and replaced Washer fill hose set unit was leaking from the back unit working with In Specs no leaks If issue keeps on will need to replace hot water valve
We serviced a
Maytag refrigerator
Near Fairport, NY 14450
Chris
Job Details: 03/21/2023
Appears main controls are shutting unit down Recommend electronics No repair at this time
We serviced a
Whirlpool Dryer
Near Irondequoit, NY 14617
JK
Job Details: 03/21/2023
Replaced thermal fuse ran and tested all is working good.
We serviced a
Samsung Dryer
Near Rochester, NY 14618
Jose R
Job Details: 03/21/2023
Customer unit would need main board customer would be reviewing it with significant other and see if they want to go along with repair and get back to us
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 03/21/2023
Appears temp control is running cool Est approx 430 due No repair at this time
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14626
JK
Job Details: 03/21/2023
Refrigerator has sealed system issue and will need to be replaced.
We serviced a
kenmore washer
Near Williamson, NY 14589
Chris
Job Details: 03/21/2023
Inlet valve sensor connection is corroded, cleaned and code seems to have gone away If comes back needs new inlet and harness Approx 255 plus tax would be due Also model number tag is worn away and cannot read
We serviced a
bosch dishwasher
Near Rochester, NY 14609
Tanner
Job Details: 03/21/2023
Complaint of unit not advancing into cycle. Started cycle but unit never advances past initial drain even though empty. Inspect drain filter and sump and both are clean. Observe unit start to fill after opening and closing door. Able to replicate on subsequent cycles. Once door is actuated unit fills and advances into cycle. Power cycled unit. Unit now advances past draining and warm starts wash motor. Still no fill. Actuate door. Unit fills. ACU not making proper choices advancing into cycle. Acuate door several times with success stop/starts. Needs ACU. Customer looking at all options will call if opt to repair.
We serviced a
GE washer
Near Penfield, NY 14526
Cristian
Job Details: 03/21/2023
Ran unit multiple time on time dry over 30 min and unit never shut off it does shut of on sensor dry when nothing is inside that?s normal ran some sheets with customer 40 minuets and unit never shut off I don?t see nothing wrong with unit .
We serviced a
GE Washer
Near Rochester, NY 14618
Tina
Job Details: 03/21/2023
Washer needed new drain pump, one was installed customer did not want to spend $45 on a new knob for the dryer
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 03/21/2023
Replace damper motor wait 24 for proper temperature
We serviced a
Kenmore/Samsung dishwasher
Near Rochester, NY 14618
Tina
Job Details: 03/21/2023
Samsung 9year old front load washer needs new counter balances pieces. They are crumbling. Customer is going to not repair and just use it till it breaks. Kenmore dishwasher needs a new sump assy which she wants to repair. Part is being ordered and will return to install. 3/21 installed new sump running without issues
We serviced a
Samsung oven
Near Rochester, NY 14607
Tanner
Job Details: 03/21/2023
Complaint of no bake. Ran bake and no igniter glow. Confirmed current to igniter. Needs new igniter. Replaced igniter. Tested via 200 degree bake and unit tested good.
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Chris
Job Details: 03/21/2023
Replaced float switch assembly and unit now fills with water and checks ok
We serviced a
whirlpool washer
Near Irondequoit, NY 14622
JK
Job Details: 03/21/2023
Washer will need a new drive block and tub seal due to broken block shifter gear.
We serviced a
Samsung washer
Near Penfield, NY 14526
Tina
Job Details: 03/21/2023
The drum is locked up and won?t even turn by hand. It is going to need a new inner and outer drum. customer is going to get a new appliance
We serviced a
Whirlpool dryer
Near Rochester, NY 14610
Jose R
Job Details: 03/21/2023
Had to replace vent and use two clamps because unit was not venting right and a bunch of water build up in the lines . Went ahead and replaced it and unit is working with in specs complete
We serviced a
GE Dishwasher
Near Rochester, NY 14625
Jose R
Job Details: 03/21/2023
Went ahead and replaced diverted kit unit working with in specs no leak complete
We serviced a
Frigidaire Dryer
Near East Rochester, NY 14445
Tanner
Job Details: 03/21/2023
Dryer sheets in blower housing. Cleared out housing. Tested unit and unit tested good.
We serviced a
jennair Oven
Near Pittsford, NY 14534
Tanner
Job Details: 03/21/2023
Complaint of poor bake temps. Measured resistance of element at 29 ohms, a valid reading. Confirmed 240 VAC. Ran bake with board exposed and large arcs occurring on bake relay. Bake relay only getting 120VAC causing element to under perform. Needs new board. Board NLA but repair shack does offer board repair. Quoted for repair. Customer looking at all options. If opt to repair charge standard service call to retrieve board and then repair cost once repair completed.
We serviced a
Samsung Fridge
Near Henrietta, NY 14467
Cristian
Job Details: 03/21/2023
Replace fitting tube customer paid in full
We serviced a
Samsung Dryer
Near Irondequoit, NY 14617
JK
Job Details: 03/21/2023
Installed new dryer checked gas line for leaks with gas meter no leaks all is running and heating good.
We serviced a
Whirlpool Dishwasher
Near Penfield, NY 14526
Tina
Job Details: 03/21/2023
Moisture/condensation built up and trigged the float sensor. It was removed and dried and is working without any issues now.
We serviced a
LG refrigerator
Near Rochester, NY 14606
JK
Job Details: 03/21/2023
R/S Refrigerator door stop broken and will need replacing part Door Stopper: 4620JJ2009A
We serviced a
Frigidaire Refrigerator
Near Penfield, NY 14526
Tina
Job Details: 03/21/2023
Unit has a leak in it. Took off the back in the freezer and there is a block of ice on the right hand side. Customer is going To get a new appliance
We serviced a
MAYTAG washer
Near Macedon, NY 14502
Derek
Job Details: 03/20/2023
needs a new main board it?s not working right at all door won?t unlock it also won?t go through a diagnostic cycle. $515 to replace and the board is on back order so it could be 2-6 weeks for a new one
We serviced a
whirlpool Garbage Disposal
Near Honeoye Falls, NY 14472
Derek
Job Details: 03/20/2023
Installed a new disposal threat the customer supplied.
We serviced a
Samsung Refrigerator
Near Rochester, NY 14625
Jose R
Job Details: 03/20/2023
Customer did not have the ice maker function on causing the unit not to make ice went ahead and turned it on and hit the test button switch and everything working with in specs complete
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
JK
Job Details: 03/20/2023
Refrigerator has sealed system issue and will need to be replaced, evap is fully warm except ball of ice at cap tube entrance to cabinet interior.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14616
Jose R
Job Details: 03/20/2023
Went ahead and replaced fan motor unit working with in specs complete
We serviced a
GE washer
Near Rochester, NY 14613
Jose R
Job Details: 03/20/2023
Had to replaced drain pump unit was not draining and also had to clean out drain hose because it was clogged with a bunch of gunk and debris unit working with in specs complete
We serviced a
maytag washer
Near Fairport, NY 14450
Tina
Job Details: 03/20/2023
Washer was making noise when running when I got here I rand a quick wash load and it worked without any issues for the whole load. I took front and back off and looked for any visible signs of wear on anything and there is none. After I helped customer swap washer and dryer places and that?s what the labor charge is for
We serviced a
Whirlpool dryer
Near Fairport, NY 14450
Tina
Job Details: 03/20/2023
Control board issues, tried to reset by turned breaker off and it still was not working. Dryer needs new control board and it is no longer available.
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
JK
Job Details: 03/20/2023
Replaced wheel kit vacuumed inside of dryer ran and tested all is running and heating good.
We serviced a
Maytag Dryer
Near Webster, NY 14580
Derek
Job Details: 03/20/2023
Two of the drum rollers were noises and the belt tensioner pulley. I installed a new maintenance kit and vacuumed the inside of the dryer.
We serviced a
Samsung Dryer
Near Rochester, NY 14624
Jose R
Job Details: 03/20/2023
There was a shortage on the main board causing the unit to run non stop went ahead and replaced main board unit working with In specs complete
We serviced a
Samsung washer
Near Fairport, NY 14450
Derek
Job Details: 03/20/2023
Motor is getting really hot and there is a burning smell from it. It doesn?t always spin or rinse the laundry it?s hit or miss if it?s going to work or not very random Quoted 430.00 to repair emailed quote to ally
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
JK
Job Details: 03/20/2023
Refrigerator will need a new freezer door to correctly fix frozen water line problem. Part NLA.
We serviced a
Samsung refrigerator
Near Rochester, NY 14616
Jose R
Job Details: 03/20/2023
when diagnosing the unit found that the there was a plastic peace blocking the door causing a leak between gasket and the door took plastic off and unit is working with In specs if issue keeps going would need fridge temp and evap cover
We serviced a
kitchenaid Refrigerator
Near Webster, NY 14580
JK
Job Details: 03/20/2023
Not cost affective to repair appliance customer will replace.
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Chris
Job Details: 03/17/2023
Checked all connections and they appear ok if problem returns recommend key pad and harness assy Estimate approx 585 plus tax/shipping due Small chance per kitchenaid may need electric controls as well which would be at least part costs
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
JK
Job Details: 03/17/2023
Ran dryer and getting to proper temperatures, checked vent and it's all clear, checked all thermostats and everything is checking good.
We serviced a
Bosch dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details: 03/17/2023
Garbage disposal dishwasher cap was still on will not let unit drain Cap removed unit is working and draining fine now
We serviced a
Maytag Dryer
Near Rochester, NY 14625
Tina
Job Details: 03/17/2023
Installed new heating element and working without issues
We serviced a
LG washer
Near Pittsford, NY 14534
Tina
Job Details: 03/17/2023
Dishwasher was not draining, they just had a disposal put in and the knock out was still in preventing the drain. Knockout removed and dishwasher is working now without issues.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14616
JK
Job Details: 03/17/2023
Dryer will need motor and timer due to burnt contacts in both.
We serviced a
GE Dryer vent
Near Rochester, NY 14616
JK
Job Details: 03/17/2023
Completed dryer vent cleaning checked dryer for heat and airflow all is clean and venting good.
We serviced a
Samsung dishwasher
Near Ontario, NY 14519
Chris
Job Details: 03/17/2023
Unable to duplicate problem , appears possible sump issue Part on back order with no eta No repair recommend
We serviced a
Speed Queen washer
Near Webster, NY 14580
Cristian
Job Details: 03/17/2023
Replace water valve
We serviced a
Whirlpool Dryer
Near Rochester, NY 14617
Cristian
Job Details: 03/17/2023
Replace 2 clamps and 2 Semi Rigid Vent
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14626
Jose R
Job Details: 03/17/2023
Went ahead and replaced door latch unit working with in specs complete
We serviced a
samsung Refrigerator
Near Rochester, NY 14612
Jose R
Job Details: 03/17/2023
Customer fridge was iced over causing the unit not to properly cool in the fridge went ahead and replaced temp sensor(DA32-10104N) and evap cover (DA97-12609C) no error codes and unit working with In Specs complete
We serviced a
GE dishwasher
Near Rochester, NY 14626
Jose R
Job Details: 03/17/2023
Customer unit was not working had to do a soft reset and unit working with in specs complete
We serviced a
LG Dryer
Near Rochester, NY 14616
JK
Job Details: 03/17/2023
Replaced terminal block ran and tested all is working good.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 03/17/2023
Freezer evap fan was working intermittently and FF fan was making loud sound so both are being replaced. 3/17 put in new FZ a evap fan in and it?s working without issues.
We serviced a
GE dishwasher
Near Rochester, NY 14625
Jose R
Job Details: 03/17/2023
We serviced a
Frigidaire Dishwasher
Near East Rochester, NY 14445
Tina
Job Details: 03/17/2023
Need to order parts but customer decided he is going to be getting a new appliance
We serviced a
Samsung refrigerator
Near Henrietta, NY 14467
Cristian
Job Details: 03/17/2023
Will need to install fitting customer paid in full
We serviced a
Frigidaire Microwave
Near Rochester, NY 14612
JK
Job Details: 03/17/2023
Light bulb burnt out and replaced tested all is all good.
We serviced a
Bosch dishwasher
Near Fairport, NY 14450
JK
Job Details: 03/17/2023
Redid door skin and all is on and working good.
We serviced a
Bosch dishwasher
Near Fairport, NY 14450
Tina
Job Details: 03/17/2023
Glass broke in DW and was making sounds due to that. When pump was removed glass was found in it. New pump was installed and DW aid running like normal.
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Chris
Job Details: 03/17/2023
Defrosted ice room and replaced ice maker parts
We serviced a
Bosch dishwasher
Near Rochester, NY 14617
JK
Job Details: 03/16/2023
Inlet valve leaking removed and replaced ran and tested for leaks all is running good and leak free.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14605
Cristian
Job Details: 03/16/2023
The noise they was hearing was from the Icemaker asking for water but they don?t have a water line connected to the unit took icemaker out the unit .
We serviced a
samsung Washer
Near Rochester, NY 14607
Tina
Job Details: 03/16/2023
Washer is working the way it should it senses the amount of cloths and water fills to that level. Dryer venting was super long so that was cut down, dryer was taken apart and cleaned on the inside and a maintenance kit was installed then a vent cleaning was done.
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details: 03/16/2023
Maintenance kit installed and dryer cleaned out.
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details: 03/16/2023
Debris under basket but basket seized needs drive shaft to be able to remove / repair Unable to use machine Estimate approx 363 plus tax ? replaced drive shaft kit and unit checks ok