We serviced a
KENMORE WASHER AND DRYER OVER 20 YRS OLD
Near Hilton, New York 14468
Dave
Job Details:
08/07/2025
Washer -Replace timer knob
Dryer-replace timer and did a short vent cleaning
We serviced a
Maytag washer
Near Fairport, New York 14450
Derek
Job Details:
08/07/2025
Cx has a bad gear case causing the unit to grind while in spin mode cost of repair would be more then Cx paid would best to explore there options on a new unit complete
We serviced a
LG washer
Near Ontario, New York 14519
Chris
Job Details:
08/07/2025
Did a soft reset on the unit and then the display turned on and started operating with in specs also cleaned inform Cx to monitor unit and educate us on how it?s going complete
We serviced a
Frigidaire dryer
Near Hilton, New York 14468
Dennis
Job Details:
08/07/2025
Replaced idler and heating element. Installed new dryer venting. Reversed door so it swings out to the left.
We serviced a
Whirlpool refrigerator
Near Fairport, New York 14450
Ray
Job Details:
08/07/2025
This side by side has issues with the ice maker and the auger. I pulled the kick plate off and some of the wires are cut from the conduit coming apart and the wires rubbing. It?s going to need an entire new door. Which is $1100 plus freight plus labor. It?s going to be a $1500 repair. They?re not going to fix it at this time.
We serviced a
Frigidaire refrigerator
Near Ontario, New York 14519
Chris
Job Details:
08/07/2025
Replaced ice maker due to no ice
We serviced a
LG Washer
Near Buffalo, New York 14213
Tina
Job Details:
08/07/2025
Stacked and will need a second tech. Machine will not spin at low speed only high speed in service mode. Will need a new speed sensor. Unit is stacked.
Speed sensor has been replaced and machine is running properly now.
We serviced a
Whirlpool dryer
Near Webster, New York 14580
Chris
Job Details:
08/07/2025
Replaced heating element and tripped TCO kit - unit checks ok
We serviced a
Ge Dryer
Near Fairport, New York 14450
Cristian
Job Details:
08/07/2025
dryer does not have 240VAC going to it. there is no voltage at the plug either so they are going to talk to an electrician
We serviced a
Kitchenaid refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
08/07/2025
Replace heater sensor assembly wait 24 hours for proper cooling
We serviced a
Kitchenaid dishwasher
Near Penfield, New York 14526
Jose R
Job Details:
08/07/2025
The diverter motor is faulty and will need to be replaced. I would recommend to replace the sump assembly.
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Derek
Job Details:
08/07/2025
Customer will need the icemaker kit. Customer is gonna think about the repair.
We serviced a
Speed queen dryer
Near Rochester, New York 14624
Sam
Job Details:
08/07/2025
Cx has a bad heating element causing the unit not to heat up would need to be replaced to work properly
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14624
Sam
Job Details:
08/07/2025
Customer states no cool on refrigerator. Verified. Compressor blown up and leaking oil. Will be more cost effective to replace. Cleaned dryer vent
We serviced a
LG dishwasher
Near Churchville, New York 14428
Dave
Job Details:
08/07/2025
Found drain blockage where drain hose connects to plumbing in crawl space. Cleared blockage and tested. Tested ok no leaks
We serviced a
Maytag Washer
Near Pittsford, New York 14534
Cristian
Job Details:
08/07/2025
Replaced latch, cleared error codes and tested in diagnostics
We serviced a
Speed queen dryer
Near Buffalo, New York 14219
Tina
Job Details:
08/07/2025
Drum was rubbing on the motor unit is only a few days old.I took unit apart put everything back. It?s not rubbing anymore working normal.
We serviced a
Kitchenaid Refrigerator
Near Fairport, New York 14450
Derek
Job Details:
08/07/2025
fridge was freezing food, i put in service mode and everything is working without issues. talked to them about placement of food from where the cold air comes in. they are going to keep using till it breaks
dryer vent cleaning was offered but they have to remove a board in the deck for me to access it. i let customer know he will only be charged $90 for the vent cleaning if we come back out
We serviced a
Whirlpool washer
Near Spencerport, New York 14559
Dennis
Job Details:
08/07/2025
The washer had a bunch of codes. A no fill error and over fill error two water pressure sensor errors. I cleared the codes and replaced the water pressure sensor. Then I tested the unit it seems to be working good.
We serviced a
GE Washer
Near Webster, New York 14580
Chris
Job Details:
08/07/2025
Machine isn?t spinning and verified the rpm?s with smart HQ. Will need an inverter board and or a motor.
Replaced inverter and the machine is working properly now.
We serviced a
Kichen aid dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
08/07/2025
Found water dripping down float assy - tightened retaining nut and unable to locate any other leaks - are signs that sump has leaked but cannot determine if it?s from old dishwasher or current
If customer continues to have issues would recommend sump and seal assembly- estimate is approx 400.00 plus tax due on return to replace - no farther repair at this time
We serviced a
KITCHEN AID DW
Near Farmington, New York 14425
Derek
Job Details:
08/07/2025
Dishwasher Door was hitting the wall, causing a leak readjusted the dishwasher and now it?s not rubbing
We serviced a
Frigidaire refrigerator
Near Henrietta, New York 14467
Ray
Job Details:
08/07/2025
There is an issue with the wiring on this fridge. The light isn?t working. The door switch tests good I have power coming to the switch but none coming out to the bulbs. The user interface has power and is throwing the code. It shows the actual temp in the freezer as 36 degrees but everything is frozen. I have signal and voltage to the ui board on some connections but not others. It?s going to need a harness and possibly a control board or ui. Not worth fixing on a 13yr old fridge.
We serviced a
Samsung Refrigerator
Near Buffalo, New York 14228
Leonard
Job Details:
08/07/2025
Check unit found lots of ice built up in freezer section and drain clogged and possibly heat damage 425.00 for repair and advised the customer error he can let the unit it defrost and call back but the unit it is old and he doesn't want to put the money into repair
We serviced a
LG refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
08/06/2025
Cx unit has a error code indicating that the unit would not go into a defrost mode Cx will need control board to be replaced
We serviced a
Whirlpool Washer
Near Buffalo, New York 14223
Sam
Job Details:
08/06/2025
Replaced main PCB and verified operation
We serviced a
Frigidaire refrigerator
Near Buffalo, New York 14211
Sam
Job Details:
08/06/2025
Water supply to the refrigerator is not adequate causing the ice maker to half fill. A plumber will need to address the water supply.
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Ray
Job Details:
08/06/2025
Customer states weak cooling in ref section, water leaking. Verified. Defrosted ice and replaced evaporator fan. Tested and working
We serviced a
Whirlpool refrigerator
Near Buffalo, New York 14214
Sam
Job Details:
08/06/2025
Small piece of ice on hinge removed and all is opening and working good.
We serviced a
ge dryer
Near Irondequoit, New York 14622
JK
Job Details:
08/06/2025
Customer states noise from last visit. Applied anti seize lubricant to rollers. Tested, good.
We serviced a
GE dishwasher
Near Buffalo, New York 14218
Leonard
Job Details:
08/06/2025
Customer states interface dead. Verified. Performed software update, did not resolve issue. Loose connection on power supply to unit connector seems to be issue.
We serviced a
ge washer
Near Pittsford, New York 14534
Jose R
Job Details:
08/06/2025
THe drain is fine the basket isn?t spinning. It has an accelormeter error but the basket spins fine. When I spin the basket the speed sensor doesn?t recognize the basket moving so I?m ordering a speed accelerometer sensor. I replaced the sensor the basket agitates now but only a few times then stops. The spin cycle only spins for a few seconds then stops. I did the updates and ran the service scan again. Now I?m getting a locked rotor motor error even though the basket and motor spin freely. I?m also getting and new error inverter fault code which wasn?t there before. It?s going to need a new motor the hall sensor has failed and it?s part of the motor . They?re not going to repair at this time.
We serviced a
fridgedair washer
Near Fairport, New York 14450
Cristian
Job Details:
08/06/2025
Check unit for not closing found door and hinge broken was able to adjust door and fix door gasket spring door is closing but customer will need a new door and hinge
We serviced a
Frigidaire Oven
Near Lancaster, New York 14086
Leonard
Job Details:
08/06/2025
Customer states no heat in oven. Verified. Found no continuity on element, has voltage. Need to find correct element.
Replaced element, tested and working
We serviced a
Whirlpool washer
Near Webster, New York 14580
Cristian
Job Details:
08/06/2025
Cx has a bad inner and outer drum Cx will need to start exploring there options on a new unit
We serviced a
Maytag washer
Near Webster, New York 14580
Chris
Job Details:
08/06/2025
The door lock is damaged and will need to be replaced. I replaced the door switch, ran and tested, the door properly closes now. The washer passed the diagnostic test.
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Derek
Job Details:
08/06/2025
Will recommend a new drain pump and hub customer would think about the repair
We serviced a
Maytag washer
Near Penfield, New York 14526
Cristian
Job Details:
08/06/2025
Ran unit few times didn?t get no leaks
We serviced a
Kenmore washer
Near Webster, New York 14580
Chris
Job Details:
08/06/2025
Washer had a drain hose that had come loose from the drain pump. Reconnected and tested. Working properly now. Second machine has a bad gearcase and will need to be replaced.
Kenmore machine has a bad gearcase and will need to be replaced.
We serviced a
Maytag dryer
Near Irondequoit, New York 14609
Dave
Job Details:
08/06/2025
The belt was broken. I replaced the belt the tensioner pulley and not the drum rollers. I ran and tested it the dryer is working good.
We serviced a
Whirlpool dishwasher
Near Webster, New York 14580
Cristian
Job Details:
08/06/2025
There was a plate on the top shelf causing unit not to close. Remove plate from top shelf ran unit working normal.
We serviced a
LG washer
Near Pittsford, New York 14534
JK
Job Details:
08/06/2025
Washer would need to pull basket and agitator plate and clean manually. Estimate is approx 225.00 plus tax would be due on return.
No repair at this time
Dryer vent is roof top exit - recommend customer contact vent wizard or similar company to clean / inspect
We serviced a
Whirlpool dishwasher
Near Webster, New York 14580
Chris
Job Details:
08/06/2025
Cx called to put sliders on the dishwasher went ahead and chanced both sides complete
We serviced a
frigidaire Stove
Near Buffalo, New York 14221
Tina
Job Details:
08/06/2025
Found control thermally damaged. Harness is out of stock. Customer declined to repair .
We serviced a
Maytag Washer
Near Eggertsville, New York 14226
Sam
Job Details:
08/06/2025
will recommend control board part is out of stock. Customer is going to get a new unit.
We serviced a
Maytag, Electrolux dishwasher, stove
Near Webster, New York 14580
Cristian
Job Details:
08/06/2025
The dishwasher won't drain onsite. The garbage disposal still has the drain cap on. I removed the garbage disposal drain cap. The dishwasher now drains with no issues.
We serviced a
samsung washer
Near Macedon, New York 14502
Derek
Job Details:
08/06/2025
Replace shock for customer that was provided tested and calibrated unit
We serviced a
whirlpool washer
Near Fairport, New York 14450
Cristian
Job Details:
08/06/2025
Is going to need shock absorbers he?s getting a banging noise on high speed. Basket is a little off centered. I replaced the shocks. It?s way more even and balanced.
We serviced a
Whirlpool dryer
Near Williamson, New York 14589
Chris
Job Details:
08/06/2025
Replace thermal fuse # tested unit working normal now
We serviced a
GE refrigerator
Near Rochester, New York 14624
Jose R
Job Details:
08/06/2025
Replaced evaporator fan motor
We serviced a
Whirlpool refrigerator
Near West Seneca, New York 14224
Leonard
Job Details:
08/06/2025
Cleaned defrost drain and removed ed ice from freezer
We serviced a
Kenmore dryer
Near Clarence Center, New York 14032
Tina
Job Details:
08/06/2025
Test unit for noise replaced rollers and belt also pulley test unit is working good no noise
We serviced a
Bosch Dishwasher
Near Webster, New York 14580
Chris
Job Details:
08/06/2025
installed dispenser and it?s working without issues
We serviced a
Maytag dryer
Near Victor, New York 14564
Derek
Job Details:
08/06/2025
All components in dryer test ok and heating properly on today?s visit - did find significant lint build up on exterior vent fixture removed and recommend customer monitor.
We serviced a
samsung freezer
Near Rochester, New York 14606
Jose D
Job Details:
08/06/2025
Customer states no cool in freezer. Verified. Ran FF mode and no frost appeared in freezer. Would needsealed system repair, customer will shop for new unit
We serviced a
Kenmore refrigerator
Near Buffalo, New York 14220
Leonard
Job Details:
08/06/2025
The filter and the filter housing don't seem to be lining up properly. Water will come out only when the filter door isn't fully closed. When I close the filter door, no water will dispense. I would recommend to replace the filter housing. The customer will try a new filter before doing the repair.
We serviced a
LG washer
Near North Chili, New York 14514
Dave
Job Details:
08/06/2025
AHA75673401. The unit needs a drain pump the customer will purchase a new unit do to the agent of the unit and the cost of repair pump has 120v but not pumping
We serviced a
Frigidaire Dryer
Near Macedon, New York 14502
Derek
Job Details:
08/06/2025
Blower is seized to stuck motor. Quoted for blower and motor. Customer declined
We serviced a
Maytag dishwasher
Near Irondequoit, New York 14609
Jose R
Job Details:
08/06/2025
Cx need both left and right hand rail to make top rack be able to hold in place
We serviced a
Samsung refrigerator
Near Buffalo, New York 14226
Leonard
Job Details:
08/05/2025
Check unit found evaporator fan not moving found ice built up around fan removed with steamer also cleaned drain test unit working temp is dropping in fresh food compartment
We serviced a
lg refrigerator
Near Rochester, New York 14612
Jose D
Job Details:
08/05/2025
The condenser fan motor was not running on site. The condenser fan motor will need to be replaced.
We serviced a
maytag dryer
Near Webster, New York 14580
Cristian
Job Details:
08/05/2025
Replace blower wheel two supporters and did a long vent dryer cleaning tested unit working normal
We serviced a
Ge washer
Near Canandaigua, New York 14424
Derek
Job Details:
08/05/2025
It has inverter errors water pressure sensor error among others getting a new board coming pressure sensor is built in to the board. I replaced the board and programmed it.
We serviced a
Ge refrigerator
Near Williamson, New York 14589
Chris
Job Details:
08/05/2025
Adjusted freezer door rail to allow proper alignment - if freezer door has future issues will need new rails / glides.
Estimate to replace rails is approx 350.00-400.00 plus tax due on return
No farther repair at this time
We serviced a
GE dishwasher
Near Penfield, New York 14526
Chris
Job Details:
08/05/2025
Lower spray arm melted causing water to surge out of bottom of door. Customer is going to order and replace themselves- no repair at this time
We serviced a
Kenmore Washer
Near Macedon, New York 14502
Derek
Job Details:
08/05/2025
It?s going to need a gear box. The drum isn?t spinning. I checked the coupling and it?s fine. When I turn the drum and the gear box manually it gets stuck and doesn?t want to spin. It?s going to be $520 to repair since the service call was paid.
We serviced a
Lg washer dryer laundry center
Near Pittsford, New York 14534
Cristian
Job Details:
08/05/2025
Washer-Did a filter cleaning and add a afresh pod .
Dryer-did a short vent cleaning on the dryer
We serviced a
fridged air fridge
Near Buffalo, New York 14216
Leonard
Job Details:
08/05/2025
Check unit found power to theevap fan motor but the fan is not working .part will be order. ____ 242219206 evaporator fan motor
We serviced a
hotpoint washer
Near Buffalo, New York 14228
Leonard
Job Details:
08/05/2025
The customer will purchase a new unit the drain pump and the lid lock is not working lid lock is coming apart
We serviced a
GE dryer
Near Irondequoit, New York 14609
Jose D
Job Details:
08/05/2025
I replaced the heating element and repaired the broken wire connection. The dryer is now heating up, and working properly.
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Sam
Job Details:
08/05/2025
Customer states freezing up in freezer. Verified. Found separation on cabinet allowing air into freezer and creating condensation. Not a repairable issue, will need to be replaced
We serviced a
Lg Dryer
Near Webster, New York 14580
Chris
Job Details:
08/05/2025
Replaced main PCB and unit now checks ok
We serviced a
AMANA WASHER
Near Irondequoit, New York 14622
Jose R
Job Details:
08/05/2025
Cx u it will run on its own and the pump will run non stop Cx will have to unplug the unit Cx has a bad control board which shows its out of stock and unavailable to order
We serviced a
Kenmore Dishwasher
Near Le Roy, New York 14482
Sam
Job Details:
08/05/2025
Customer states burning smell during operation. Verified. Circulation pump motor is locked up. Needs sump assembly. Customer will buy new unit
We serviced a
GE DW
Near Buffalo, New York 14226
Leonard
Job Details:
08/05/2025
Check unit for not powerfound bad connections at power supply also had to do software up date test unit is working
We serviced a
GE Washer
Near Rochester, New York 14623
Ray
Job Details:
08/05/2025
Replaced gasket. Ran cycle and verified no leakage. Drain and spins normal.
We serviced a
kitchen aid fridge
Near East Aurora, New York 14052
Tina
Job Details:
08/05/2025
installed bimetal but temp sensor wasn?t needed. FZ is back together and working without issues
We serviced a
GE Refrigertaor
Near North Chili, New York 14514
Sam
Job Details:
08/05/2025
Customer states lost cooling, customer cleaned coils and unit began to cool again. Passed all diagnostic tests, no blockage in freezer evaporator. Advised customer to monitor and call back if issue persists
We serviced a
Frigidaire oven
Near Irondequoit, New York 14622
Jose R
Job Details:
08/05/2025
Cx has a bad igniter not causing the unit to work while on bake after replacing igniter now unit is operating with in specs
We serviced a
maytag washer and dryer
Near East Aurora, New York 14052
Tina
Job Details:
08/05/2025
did a maintenance kit in the dryer and changed the venting.
washer drain pump cost half the touch of appliance do customer is going to get a new washer
We serviced a
frigidaire oven
Near Rochester, New York 14609
Dennis
Job Details:
08/05/2025
Oven wouldn?t heat. Found that it had a bad bake igniter. Replaced and it?s heating properly now.
We serviced a
Samsung dryer
Near Rochester, New York 14626
Sam
Job Details:
08/05/2025
Customer states loud noise. Verified. Cleaned dryer and added tape to avoid vibration.
We serviced a
Bosch oven
Near Rochester, New York 14612
Jose D
Job Details:
08/05/2025
The igniter is faulty and will need to be replaced. I replaced the igniter, ran and tested, the oven now turns on and is working properly.
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Chris
Job Details:
08/05/2025
Large icemaker was jammed / frozen disassembled and both ice makers started working
Customer will call if problem returns and wants ordered.
Icemaker are on factory back order at this time with no eta
Estimate is approx 295.00 plus tax and shipping due on return to replace icemaker.
We serviced a
Whirlpool Washer
Near Rochester, New York 14612
Dave
Job Details:
08/05/2025
Replaced worn suspension. Calibrated and tested ok
We serviced a
Whirlpool Dishwasher
Near Rush, New York 14543
Dennis
Job Details:
08/05/2025
Drain hose has been replaced. Draining fine now..
We serviced a
N/A N/A
Near Rochester, New York 14624
Dave
Job Details:
08/05/2025
Range is missing voltage to L1. Recommending customer have an electrician investigate receptacle and breaker
We serviced a
Ge oven
Near Cheektowaga, New York 14215
Tina
Job Details:
08/05/2025
oven would basically fill with gas then igniter would work and make like a massive flame then go down to what it needed to be. I changed out igniter due to everything else tested hood and new igniter is working without issues.
We serviced a
samsung fridge
Near Canandaigua, New York 14424
Derek
Job Details:
08/05/2025
15 yr old Samsung has a sealed system issue. Only part of the evaporator is frosted over. Time for a new fridge.
We serviced a
LG washer
Near Rochester, New York 14609
Jose D
Job Details:
08/05/2025
The washer has a clear bearing issue on site. Lots of noise and scraping when the tub is rotating.
We serviced a
Kitchenaid Stove
Near Pittsford, New York 14534
Ray
Job Details:
08/05/2025
Replaced gas valve. Verified full functionality of burners and fan. No gas smell from burner assembly.
We serviced a
Samsung Oven
Near Penfield, New York 14526
Jose R
Job Details:
08/05/2025
Cx has a Samsung which I can?t find the break down to would need switch for the light and the resivour inform Cx to try to contact Samsung and we will try to find parts on our end as well pictures uploaded to ticket
We serviced a
LG refrigerator
Near Rochester, New York 14624
Sam
Job Details:
08/05/2025
Customer states FFE error. Verified. Needs freezer evaporator cover.
We serviced a
BOSCH DISHWASHER
Near Irondequoit, New York 14609
Dennis
Job Details:
08/05/2025
Drain pump is very weak. Barely pumping any water. Line is clear. Dishwasher will need a new drain pump. Customer would like the machine repaired.
Drain pump has been replaced and is working properly now.
We serviced a
bosch dishwasher
Near Irondequoit, New York 14609
Dennis
Job Details:
08/05/2025
Drain pump has been replaced and is working properly now.
We serviced a
MAYTAG DW
Near Victor, New York 14564
Derek
Job Details:
08/05/2025
I found the garbage disposal was clogged and not letting the water drain out.
We serviced a
GE Washer
Near Irondequoit, New York 14609
Dennis
Job Details:
08/05/2025
Machine has 4 bad suspension rods and will need a belt. Can?t determine if there are any further problems without a belt on the machine. Customer will let us know if he will repair the washer.
We serviced a
samsumg dryer
Near Churchville, New York 14428
Sam
Job Details:
08/05/2025
Customer states dryer stopping error code. Verified. Found TE error for thermistor on blower. Replaced thermistor and vacuumed dryer. Tested and working.
We serviced a
Maytag Refrigerator
Near Webster, New York 14580
Chris
Job Details:
08/05/2025
Replaced start device if problem returns would need compressor work
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Cristian
Job Details:
08/04/2025
Unit needs a harness wires are broken to water valve