Service History 88 - Register Appliance Service

We serviced a

GE refrigerator

Near Penfield, NY 14526

Tina

Job Details: 06/08/2023

Drain was clogged, chunk of ice on evaporator, steamed everything out and unclogged drain. Was thinking sealed system but after everything was put back together I plugged fridge back in and gave it awhile and temp was already dropped to 32?. Customer is going to give it 24 hours and if it doesn?t drop to correct t temp they will be getting a new fridge.

We serviced a

Frigidaire washer

Near Rochester, NY 14607

Job Details: 06/08/2023

Microwave will need new magnetron and diode not cost affective to repair. Washer coin counter bad and main gear are is popping on spin cycle machine will need new coun counter and gearcase.

We serviced a

GE dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 06/08/2023

Dishwasher was locked. Unlocked for customer and it?s working working without issues

We serviced a

Kitchen aid dishwasher

Near Rochester, NY 14616

Cristian

Job Details: 06/08/2023

Getting a heater error code seems like diverter not finding its home position If customer calls backs will recommend sump assembly

We serviced a

GE Washer

Near Pittsford, NY 14534

Cristian

Job Details: 06/08/2023

Replace lid switch tested unit and it?s working normal now .

We serviced a

Frigidaire refrigerator

Near Webster, NY 14580

Chris

Job Details: 06/08/2023

Replaced ice room defrost circuit and upgraded housing kit Passes all diag checks in service made and may take up to 24 hours to cycle and produce ice

We serviced a

kitchenaid oven

Near Penfield, NY 14526

Chris

Job Details: 06/08/2023

Needs oven control but part is NLA Can send out for rebuild but we have had mixed results and cannot guarantee outcome Approx 650 plus tax to repair No repair at this time

We serviced a

Kenmore refrigerator

Near Penfield, NY 14526

Jose R

Job Details: 06/08/2023

Went ahead and replaced fan motor now unit is operating with in specs complete

We serviced a

Coin op washer

Near Rochester, NY 14610

Cristian

Job Details: 06/08/2023

Replace door switch tested unit and its working fine now

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Chris

Job Details: 06/08/2023

Refrigerator had control lock on , advised on how to turn off Cleaned dryer vent from exterior with vent brush Customer has tax exempt form

We serviced a

GE oven

Near Webster, NY 14580

Job Details: 06/08/2023

Installed new vent cover all is sealed and will keep animals out.

We serviced a

LG washer

Near Rochester, NY 14623

Job Details: 06/08/2023

Washer rear main bearings going out and causing basket to rub on front door gasket and also causing motor stator to hit in high speed spin, main parts are NLA to repair customer will have to replace machine

We serviced a

Frigidaire dishwasher

Near Rochester, NY 14609

Job Details: 06/08/2023

Drain pump bad replaced ran and tested all is leak free and draining good.

We serviced a

whirlpool Refrigerator

Near Fairport, NY 14450

Tina

Job Details: 06/08/2023

Motor for the evap fan is not working. Checked voltage to fan and getting 120 so ordering a new motor 6/8 installed new motor and working without issues

We serviced a

Maytag Washer

Near Pittsford, NY 14534

Tina

Job Details: 06/08/2023

Communication error between boards, customer going to get new washer

We serviced a

amana Refrigerator

Near Rochester, NY 14625

Chris

Job Details: 06/08/2023

Replaced adaptive defrost control elec and checks ok May take up to 24 hours to regulate temps

We serviced a

Kitchen aid refrigerator

Near Brighton, NY 14610

Derek

Job Details: 06/07/2023

Unti needs new filter filter housing and water valve going to be 600 to repair. 2199838 WP2199840

We serviced a

GE oven

Near Pittsford, NY 14534

Tina

Job Details: 06/07/2023

Customer found dimensions so being charged trip charged then will charged installation when we come back to install.

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 06/07/2023

Customer replaced icemaker with aftermarket appears bail arm was sticking up and not falling down Adjusted as well as possible if problem persists recommend oem ice maker approx 200-225 plus tax would be due

We serviced a

GE WASHER

Near Rochester, NY 14604

Job Details: 06/07/2023

Washer/Dryer noise filter burnt out replaced from 3rd floor machine and installed all is working good.

We serviced a

GE Dryer

Near Rochester, NY 14618

Cristian

Job Details: 06/07/2023

Tested everything igniters good gas valve solenoids are good unit heats up fine customer is getting renovation done in the kitchen and I believe the smell is coming from this

We serviced a

GE microwave

Near Victor, NY 14564

Tina

Job Details: 06/07/2023

See notes Customer had microwave taken apart and sitting in garage. He had let me know he had replaced fuses and TCO?s and still not working. He said board had been smoking at one point and he is waiting on a new one to come in. I tested multiple options by unplugging transformer and trying to see if it turns on without it and it didn?t. I unplugged the noise filter board and it turned on but then board started to smoke again. Every time the breaker was tripped. Customer is going to wait for new board to put that in and see if it works if not he is getting a new appliance

We serviced a

Kitchen aid dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 06/07/2023

Complaint of poor wash. Following errors: F6E1 low water F9E1 diverted can?t find home Start diagnostic and unit fills. Wash pump never runs. Drains fine. Confirmed 120 VAC to wash pump but no wash. Needs new wash motor. Installed new motor sump assembly. Tested via normal wash and unit tested good.

We serviced a

Kenmore Dryer

Near Rochester, NY 14617

Jose R

Job Details: 06/07/2023

Customer stated that the unit does not dry when running the unit viewed the the igniter was glowing the flames were going through and cycling right also made sure the vent was clean and had strong pressure could not replicate a no heat symptom and educated customer on the sensor dry setting and time dry setting and inform them to monitor the unit was hitting 150 degrees inside of unit when opening door and from the outside where it vent as well complete

We serviced a

Amana washer

Near Farmington, NY 14425

Derek

Job Details: 06/07/2023

Needs a new bearing and the drain pump. Not worth fixing.

We serviced a

frigidaire dishwasher

Near Rochester, NY 14618

Derek

Job Details: 06/07/2023

Water inlet valve sticking. Timer and everything else seem to be working fine. Changed and tested it?s fillin with water and washing.

We serviced a

Frigidaire Freezer

Near Churchville, NY 14428

Job Details: 06/07/2023

Freezer door gasket ripped and allowing frost buildup inside removed frost checked all and all is running good

We serviced a

maytag Dryer

Near Williamson, NY 14589

Chris

Job Details: 06/07/2023

Cancel range Dryer needs at least timer and blower wheel Has 3rd party warranty No repair at this time Approx 400 would be due

We serviced a

Samsung Refrigerator

Near Webster, NY 14580

Chris

Job Details: 06/07/2023

Replaced freezer evaporator fan motor

We serviced a

Frigidaire dishwasher

Near Irondequoit, NY 14617

Cristian

Job Details: 06/07/2023

Replace filter tested unit seems to be circulating fine

We serviced a

LG Oven

Near Fairport, NY 14450

Tanner

Job Details: 06/07/2023

While servicing dishwasher noise from oven while customer baking. Convection fan motor clearly bad. Needs new fan motor. Installed new fan motor. Tested via bake and unit tested good.

We serviced a

Samsung refrigerator/Range Hood

Near Webster, NY 14580

Chris

Job Details: 06/07/2023

Unable to locate replacement parts for range hood- called manufacturer and they said they would call or email if parts were available Replaced ice maker on refrigerator

We serviced a

Bosch dishwasher

Near Fairport, NY 14450

Tanner

Job Details: 06/07/2023

Installed ACU guard.

We serviced a

Kenmore washer

Near Webster, NY 14580

Chris

Job Details: 06/07/2023

Replaced shocks and calibrated unit Washer is much more stable , unable to level or repair farther for off balance / walking as all other components test ok **Recommend washing multiple similar items to help balance load and review owners manual

We serviced a

lg dryer

Near Rochester, NY 14618

Cristian

Job Details: 06/07/2023

Replace one lg roller tested unit no noise issue now done

We serviced a

Samsung washer

Near Penfield, NY 14526

Jose R

Job Details: 06/07/2023

Customer was having issue with the door switch and the door locking to allow it to go into a cycle when removing the gasket viewed that the weight basket was broken off and screws were on the floor customer will have to go through Samsung to get issue resolved

We serviced a

GE washer

Near Irondequoit, NY 14609

Jose R

Job Details: 06/07/2023

Customer unit had two software updates for the main board went ahead and installed the up to date version also viewed that the unit had error codes for a out of balance on the final spin educated customer on the load size which is to go about half way of the drum and light or normal on the soil level ran a speed wash and everything passed and is working with in specs complete

We serviced a

Samsung oven

Near East Rochester, NY 14445

Cristian

Job Details: 06/07/2023

If customer calls back will need igniter #

We serviced a

Bosch dishwasher

Near Rochester, NY 14612

Cristian

Job Details: 06/07/2023

Customer will take video or picture if unit starts to act up I was not able to run a test mode to check for error codes . If the error code they get reflects the display will recommend that part #1

We serviced a

Kenmore oven

Near Ontario, NY 14519

Chris

Job Details: 06/07/2023

Needs lower oven outter door glass, handle and screw Glass appears to be NLA - unable to repair needs new oven Model # 79048473410

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Derek

Job Details: 06/07/2023

Mcu error for the motor control board. F0e1 and f1e2 codes on the washer. It will not spin the drum at all even in diagnostic modes.

We serviced a

GE washer

Near Rochester, NY 14609

Jose R

Job Details: 06/07/2023

Everything on the bottom of the unit is rusted and looks bad when running the unit customer has a one flash error code on the unit which is indicating that the unit has a bad motor and needs to be replaced unit does not agitate or spin customer will be exploring there options and will be going through his insurance see how they will be going along with the service

We serviced a

Frigidaire oven

Near Penfield, NY 14526

Chris

Job Details: 06/06/2023

Removed bulb base and installed customer supplied bulb Oven light door switch is acting strange but no farther repair at this time

We serviced a

MAYTAG refrigerator

Near East Rochester, NY 14445

Tina

Job Details: 06/06/2023

FF section is at 70? and freezer has gotten up to 19? took evap cover off and there is a giant ball of ice on the evaporator. Customer is going to get a new fridge.

We serviced a

GE washer

Near Rochester, NY 14616

Jose R

Job Details: 06/06/2023

Customer complaint was that the the clothes will come out soak when diagnosing unit seen there was a soft ware up date on the spin and agitation of the unit updated to newest version then ran a load with 5 towels and unit operated with in specs and educated on load size to make sure there filling up the drum about half way and light on soil and normal on spin unit working with in specs complete

We serviced a

Miele Oven

Near Pittsford, NY 14534

Job Details: 06/06/2023

Warming drawer will need new slides and motor will have to look up parts since they are direct order from miele. Steam oven will need to be researched more to find correct parts.

We serviced a

GE Dryer

Near Rochester, NY 14607

Cristian

Job Details: 06/06/2023

Customer getting low air error means something is blocking the air flow from the vent line will recommend getting vent line checked

We serviced a

Whirlpool washer

Near Penfield, NY 14526

Tina

Job Details: 06/06/2023

Drain pump broken, hoses filled with mildew, bearings grinding, boot is getting stiff and looks like it?s cracking. customer going to get a new washer

We serviced a

GE Dryer

Near Macedon, NY 14502

Derek

Job Details: 06/06/2023

Vacuumed out the dryer it was packed full of lint. Replaced the rear bearing it was plastic and worn. Tons of lint in the dryer and the drum causing the burning smell. Also checked the vent it is not blocked.

We serviced a

Whirlpool washer

Near Rochester, NY 14618

Tina

Job Details: 06/06/2023

Washer was leaking from washer dispenser tube, husband had installed new boot on door and someone the seal for the tube got stuck inside and when washer was turned on it was leaking lots of water out of it. Put seal back on and reconnected tube then put machine back together and ran it through a diagnostic which tested everything and there is no more leaks and everything appears to be working without issues.

We serviced a

Kenmore Stove

Near Webster, NY 14580

Chris

Job Details: 06/06/2023

Reset control and unit is working If problem returns needs control and overlay Also freezer is making noise , recommend evap sensor if problem get worse

We serviced a

Jenn air oven

Near Webster, NY 14580

Chris

Job Details: 06/06/2023

Removed screw holding bake element in No warranty customer supplied part/install

We serviced a

Whirlpool Dryer

Near Honeoye Falls, NY 14472

Derek

Job Details: 06/06/2023

We serviced a

LG Refrigerator

Near East Rochester, NY 14445

Job Details: 06/06/2023

LG compressor is bad and recommended to replace machine.

We serviced a

GE Microwave

Near Pittsford, NY 14534

Job Details: 06/06/2023

Installed new ge microwave and all is operating good.

We serviced a

GE Dryer

Near Webster, NY 14580

Cristian

Job Details: 06/06/2023

Intermittent no heat Will recommend timer #WE4M527 Coil1 #WE4X692 Coil2 #WE4X693

We serviced a

frigidaire microwave

Near Webster, NY 14580

Chris

Job Details: 06/06/2023

Reattached door interlock spring and checks ok if fails again only option would be to replaced door

We serviced a

Ge Washer

Near Rochester, NY 14609

Jose R

Job Details: 06/06/2023

Replaced the agitator on the unit now when running a diagnostic in the agitation mode it was operating with in specs inform customer to run a load and educate us on how it goes complete

We serviced a

Samsung Dryer

Near Rochester, NY 14617

Cristian

Job Details: 06/06/2023

Replace motor thermostat # tested unit runs fine now

We serviced a

MAYTAG refrigerator

Near Rush, NY 14543

Job Details: 06/06/2023

Rested water filter light and tested icemaker the icemaker will need to be replaced.

We serviced a

LG washer

Near Irondequoit, NY 14609

Jose R

Job Details: 06/06/2023

Customer unit will not properly drain so went ahead and replaced drain pump also inlet valve was corroded went ahead and replaced valve unit operating with in specs complete

We serviced a

maytag dryer

Near Ontario, NY 14519

Chris

Job Details: 06/06/2023

No heat apon arrival, disassembled and all components check ok. Reassembled and unit heats, possible loose connection or if problem returns recommend main elec and approx 290 plus tax / shipping would be due Trip paid venmo

We serviced a

Kenmore refrigerator

Near Fairport, NY 14450

Tina

Job Details: 06/06/2023

Fridge and freezer are both warm, checked compressor and it?s warm and running. Took off evap cover and there is no type of defrost pattern and warm to the touch. Customer is going to be getting a new fridge

We serviced a

Kenmore refrigerator

Near Rochester, NY 14624

Job Details: 06/06/2023

Compressor has sealed system issue and will need to be replaced.

We serviced a

Samsung refrigerator

Near Penfield, NY 14526

Chris

Job Details: 06/06/2023

Removed machine compartment components so customer could clean Unable to move condenser or refrigerant lines any more without risking damage

We serviced a

Kenmore washer

Near Rochester, NY 14618

Tina

Job Details: 06/06/2023

Washer would not go into spin cycle and would not drain. Took apart and lid switch was broken. It worked with a jumper wire but not when hooked to switch molex. Installed new lid switch and it?s draining and spinning without issues.

We serviced a

lg oven

Near Scottsville, NY 14546

Job Details: 06/05/2023

2862796-1 LAST CALL LG oven wont ignite Model LRG3061BD

We serviced a

GE Dryer

Near Williamson, NY 14589

Job Details: 06/05/2023

GE hot point Dryer not heating

We serviced a

Maytag Dryer

Near Rochester, NY 14624

Chris

Job Details: 06/05/2023

Maytag dryer not heating. wont be home until 1

We serviced a

GE Washer (Laundry Center)

Near Penfield, NY 14526

Tina

Job Details: 06/05/2023

GE washer (Laundry Center) belt came off they are unsure if that is what it is called

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Chris

Job Details: 06/05/2023

Samsung refrigerator ice build-up call when on the way (727) 259-4537

We serviced a

Maytag Refrigerator

Near Rochester, NY 14610

Cristian

Job Details: 06/05/2023

Maytag refrigerator warm.

We serviced a

Jenn air Refrigerator

Near Pittsford, NY 14534

Chris

Job Details: 06/05/2023

MULTI-UNIT JOB Jenn Air oven door will just drop when opened, but it is now stuck shut. (at 11:37) Wanted a dryer vent checked

We serviced a

samsung dryer

Near Perinton, NY 14534

Job Details: 06/05/2023

EXTENDED WARRANTY- DO NOT BILL CUSTOMER Case#: NSA001553481401 SAMSUNG DRYER wont turn on

We serviced a

samsung dryer

Near Fairport, NY 14450

Job Details: 06/05/2023

Case# A197056 Brand: SAMSUNG Model: DVE45R6300V/A3 Product Type: Clothes Dryer - Electric not drying Serial: 0AYA5BBR103001

We serviced a

GE oven

Near Fairport, NY 14450

Tina

Job Details: 06/05/2023

Brand: Hotpoint Type: Range Gas Model: 317B6641P001 Serial: Comments: The oven is not heating. The burners are working fine.

We serviced a

frigidaire dishwasher

Near Rochester, NY 14618

Derek

Job Details: 06/05/2023

Frigidaire dishwasher issue with UI...Check part number in inventory, we may have some on other vans.

We serviced a

maytag dishwasher

Near Fairport, NY 14450

Tanner

Job Details: 06/05/2023

Maytag dishwasher keeps tripping breaker

We serviced a

whirlpool Dryer

Near Fairport, NY 14450

Derek

Job Details: 06/05/2023

CALL 585-943-2297 Dryer making noise and smelled something burning. GE

We serviced a

NXR Stove

Near Webster, NY 14580

Cristian

Job Details: 06/05/2023

Dacor oven stove top works, oven does not. DYRP48D...customer has parts sent to her by samsung/dacor, sounds like relay board which could be the issue. If not, we can always buy parts on marcone or send out for refurb ON SITE JEFF WINNER 585-278-4015

We serviced a

Samsung Refrigerator

Near Webster, NY 14580

Cristian

Job Details: 06/05/2023

TRY TO MAKE CLOSER TO 1300 NEW LEAF PART INSTALL 2780644-1 RF23M8070SR Samsung fridge ice build-up WEAR SHOE COVERINGS PLEASE

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Cristian

Job Details: 06/05/2023

Brand: Whirlpool Type: Dryer Electric Model: WED94HEXW0 Serial: M12420579 Comments: Screeching noise when drying - possible worn out guides ???

We serviced a

Kenmore refrigerator

Near Webster, NY 14580

Tanner

Job Details: 06/05/2023

Brand: Whirlpool Type: Refrigerator Bottom Freezer Model: Gb2fhdxws04 Serial: K14516792 Comments: The refrigerator is warm but the freezer is cold. I did a full reset that I saw on YouTube but the problem continued. The compressor is still running as the freezer is cold.

We serviced a

Bosch dishwasher

Near Rochester, NY 14612

Jose R

Job Details: 06/05/2023

Bosch dishwasher leaking from inlet valve still drips after they hit the water shut off to the dishwasher

We serviced a

Samsung refrigerator

Near Palmyra, NY 14522

Derek

Job Details: 06/05/2023

Samsung fridge shut down randomly yesterday

We serviced a

Whirlpool Refrigerator

Near Victor, NY 14564

Tina

Job Details: 06/05/2023

*PARTS AT SHOP* MULTI-UNIT JOB Hot point Glass top stove burner is out, smaller burner. back right burner RB790SH4SA The Whirlpool refrigerator GX2FHDXVB04 door seal needs to be replaced

We serviced a

Kitchen Aid Dishwasher

Near Fairport, NY 14450

Tanner

Job Details: 06/05/2023

-RETURN TRIP- Kitchen Aid Dishwasher not cleaning all of the dishes possible spray arm not working( Said the screws came out again Tina knows which ones she had to return with 2 last time she was out )

We serviced a

Bosch dishwasher

Near Webster, NY 14580

Chris

Job Details: 06/05/2023

Brand: Bosch Type: Dishwasher Model: SHP878WD6N/11 Serial: FD990100007 Comments: Sounds like the intake side of the pump that sprays water on the dishes has something in it.

We serviced a

amana refrigerator

Near Rochester, NY 14621

Jose R

Job Details: 06/05/2023

Customer is states that since we were there, the Amana fridge is making a loud humming noise that can be heard throughout the house. RETURN TRIP???

We serviced a

GE dishwasher

Near Rochester, NY 14623

Tanner

Job Details: 06/05/2023

Brand: GE Type: Dishwasher Comments: The dishwasher does not properly wash the dishes anymore. We have had it for about 2 years. I have deeper clean many different ways and clean the filter every time we run the dishwasher.

We serviced a

Samsung Washer

Near East Rochester, NY 14445

Chris

Job Details: 06/05/2023

Front-load Samsung washer makes a loud sound and moves a lot when in spin (it is in a closet but they said it slides out added they are on pedestal) Model WF350AN

We serviced a

MAYTAG refrigerator

Near Pittsford, NY 14534

Tina

Job Details: 06/05/2023

23 year old Maytag refrigerator compressor makes a loud sound

We serviced a

ge Refrigerator

Near Webster, NY 14580

Chris

Job Details: 06/05/2023

GE icemaker installed in Dec 22, not working again. Customer knows part is under warranty but will have to pay trip fee and labor.

We serviced a

Samsung washer

Near Rochester, NY 14617

Cristian

Job Details: 06/05/2023

Samsung front load washer does not wash like it used to. wants a checkup done on it and general cleaning

We serviced a

Whirlpool refrigerator

Near Victor, NY 14564

Tina

Job Details: 06/05/2023

Whirlpool Ice maker not producing ice

We serviced a

Kenmore washer

Near Rochester, NY 14624

Job Details: 06/05/2023

Kenmore Washer top load will not drain water

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14618

Tina

Job Details: 06/05/2023

Whirlpool Refrigerator ice maker will not stop making ice

We serviced a

GE Refrigerator

Near Pittsford, NY 14534

Job Details: 06/05/2023

GE profile refrigerator not cooling, freezer seems okay fresh food warm.

We serviced a

GE oven

Near Macedon, NY 14502

Job Details: 06/02/2023

Needs glass for the front door of oven. 6-02-23: Replaced oven glass, fixed lightbulb housing ran and tested all and all is working good.

We serviced a

MAYTAG Dryer

Near Williamson, NY 14589

Chris

Job Details: 06/02/2023

Needs front drum support/bulkhead with felt Part is NLA unable to repair

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