We serviced a
GE dryer
Near Rochester, NY 14626
Todd
Job Details: 12/21/2022
Belt broke, replaced it tested machine works as it should WE03x29897
We serviced a
maytag dryer
Near Fairport, NY 14450
Derek
Job Details: 12/21/2022
Us timer had put replacement screws in for the drum paddles one of the screws loosened and was stopping the drum from spinning because it was wedged between the blower housing and the drum..
We serviced a
Samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 12/21/2022
Customer had the small piece to put under door only took 20 seconds to put in only charge service call
We serviced a
unsure oven
Near Rochester, NY 14620
Tanner
Job Details: 12/21/2022
Appliance 1 stove. Complaint of no bake. Needs new igniter. Replaced igniter and unit tested good. Appliance 2. Washer making noise. Springs from suspension making noise. Condition of machine does not warrant repair. Customer had existing used unit down stairs. Installed that unit. Tested and unit tested good. Installed at half cost since already on site for existing service.
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 12/21/2022
Removed glass from the sump basin / trap and unit drains ok
We serviced a
N/A Dryer
Near Fairport, NY 14450
Cristian
Job Details: 12/21/2022
Replace motor and idler kit
We serviced a
GE oven
Near Rochester, NY 14626
JK
Job Details: 12/21/2022
Igniter bad replaced tested all is working and heating good.
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 12/21/2022
Replaced failed evaporator fan motor and checks ok may take 24 hours to regulate temperatures Need to call for auth #
We serviced a
bosch Refrigerator
Near Penfield, NY 14526
Chris
Job Details: 12/21/2022
Replaced customer supplied defrost heater and sensor assembly. No warranty on parts
We serviced a
NA washer
Near Churchville, NY 14428
JK
Job Details: 12/21/2022
Appt 1601 lid switch was locked was able to repair tested all is working good. Appt 903 was able to adjust balance switch ran and tested all is working good.
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
Chris
Job Details: 12/21/2022
Cleared very restricted condenser if no cool returns needs condenser fan motor Also both ice makers have issues no ice maker repairs recommended Condenser motor approx 240 plus tax would be due if needed in future
We serviced a
ge oven
Near Brighton, NY 14610
Alex L
Job Details: 12/21/2022
Replaced oven switch. Preheated to 350 with no issues.
We serviced a
Samsung refrigerator
Near Victor, NY 14564
Cristian
Job Details: 12/21/2022
Replace evap cover temp sensor and drain clip
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tanner
Job Details: 12/21/2022
Complaint of dropped item down lint trap. Disassembled blower housing and retrieved plastic piece. Inspected dryer vent. Customer lived in house less than 1 year. Recommended dryer vent service in 1 year due to length of vent.
We serviced a
Bosch dishwasher
Model SHE68T55UC/03
Near Rochester, NY 14616
JK
Job Details: 12/21/2022
Customer will need fill funnel and door springs to fix E15 error and door issues.
We serviced a
Amana refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 12/21/2022
Cleaned out drain plug and ice build up inside freezer customer can?t turn on water cause it?s leaking from the door but unit is working fine
We serviced a
Whirlpool Microwave
Near Farmington, NY 14425
Tanner
Job Details: 12/21/2022
Able to remove broken base from receptacle. Out of stock on microwave bulbs. Customer to replace bulb. If not lighting would be a call back for further diagnostic.
We serviced a
MAYTAG washer
Near Irondequoit, NY 14622
Tanner
Job Details: 12/21/2022
Complaint of unit stuck in spin.unable to resume cycle or restart even after unplugging. Was able to cancel cycle holding start/pause button. Advised if issue persists new ACU would prevent habitual stoppage but customer can reset unit by holding start button.
We serviced a
MAYTAG Dryer
Near Irondequoit, NY 14609
Todd
Job Details: 12/21/2022
Installed maintenance kit belt jump the tension pulley tested machine works as it should
We serviced a
Frigidaire Dryer
Near Webster, NY 14580
Todd
Job Details: 12/20/2022
Cleaned and fixed a peace of the dryer vent line tested machine works great
We serviced a
LG Dryer
Near Victor, NY 14564
Derek
Job Details: 12/20/2022
Needs a new board nla
We serviced a
samsung washer
Near Fairport, NY 14450
Cristian
Job Details: 12/20/2022
Replace all 4 shocks
We serviced a
LG oven
Near Rochester, NY 14612
Alex L
Job Details: 12/20/2022
Replaced igniter
We serviced a
samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details: 12/20/2022
Ice build up on the ice maker and tray is cracked Customer will need then update icemaker kit DA82-02697A Ice maker tray DA97-14474C
We serviced a
Whirlpool dishwasher
Near Webster, NY 14580
Chris
Job Details: 12/20/2022
Replaced sump assy on dishwasher No repair on dryer
We serviced a
Whirlpool dishwasher
Near Penfield, NY 14526
Derek
Job Details: 12/20/2022
possibly needs a new motor it is sticking . Doesn?t always work.
We serviced a
GE Washer
Near Rochester, NY 14625
JK
Job Details: 12/20/2022
Cleaned dryer vent checked airflow all are within specifications, ran washer through service mode belt is slipping due to shifter Grease cleaned off tested all is running good.
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Todd
Job Details: 12/20/2022
Replace door switch tested works great took pic of dish washer modle# so we can order the part when he calls back had to leave he had a meeting
We serviced a
whirlpool Refrigerator
Near Rochester, NY 14623
JK
Job Details: 12/20/2022
Refrigerator thermostate blown and will need replaced. 12-20-2022: Replaced thermostat ran and tested all is working good.
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Alex L
Job Details: 12/20/2022
Replaced thermo fuse
We serviced a
frigidaire dishwasher
Near Rochester, NY 14624
Cristian
Job Details: 12/20/2022
Unit was showing half number on display almost like if it froze display was not responding when I try to start it so I did a power reset by unplugging unit and unit stated to work will recommend UI control 5304528982
We serviced a
Kenmore washer
Near Pittsford, NY 14534
Derek
Job Details: 12/20/2022
Replaced shocks and found leaking cold inlet valve Also floor is sagging behind rear left leg , leveled as well as possible , not much more we can do if off balance persists
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
Alex L
Job Details: 12/20/2022
Replaced idler pulley
We serviced a
Whirlpool washer
Near Rochester, NY 14622
JK
Job Details: 12/20/2022
Drain pump had nail that stripped the motor and will need to be replaced. 12-20-2022: Installed new drain pump assembly ran and tested all is leak free and draining good.
We serviced a
Whirlpool Dryer
Near Irondequoit, NY 14622
Alex L
Job Details: 12/20/2022
Thermo fuse have been bypassed. unsafe to operate dryer. See attached pictures Customer needs gas coils and wire harness 339430 which is NLA
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details: 12/20/2022
12/20/2022 03:46 pm by Cristian Ayala Customer issue was ice cream was not frozen but did a diagnostic no error code and temp inside freezer in below 0 no issues found will recommend putting a temp reader to make sure it staying at 0 degrees nothing else in freezer is defrosting just ice cream is soft .
We serviced a
N/A oven
Near Victor, NY 14564
Derek
Job Details: 12/20/2022
Needs the bake burner has tube it has a hole blown through the side of it. Quoted $412 to repair Paul is going to look at new units.
We serviced a
Frigidaire washer
Near Penfield, NY 14526
Cristian
Job Details: 12/20/2022
Replace drain pump
We serviced a
kenmore Microwave
Near Pittsford, NY 14534
Chris
Job Details: 12/20/2022
Needs mad and diode set Estimate approx 250-260 plus tax would be due approx 2-4 weeks to get part in at this time may change in future No repair at this time
We serviced a
Electrolux refrigerator
Near Ontario, NY 14519
Chris
Job Details: 12/20/2022
Cleared defrost drain only Freezer drawer rails are broken if any door closing issues or drain plugs again needs rail kit Est approx 528+ tax due
We serviced a
Whirlpool oven
Near Williamson, NY 14589
Chris
Job Details: 12/20/2022
Needs bake igniter , no repair at this time Est approx 149.99 plus tax would be due on return
We serviced a
GE Washer
Near Penfield, NY 14526
Todd
Job Details: 12/20/2022
Needs new gearcase not worth replacing
We serviced a
kenmore dryer
Near Webster, NY 14580
Chris
Job Details: 12/20/2022
Replaced blower thermostat set and checks ok
We serviced a
GE dishwasher
Near Fairport, NY 14450
Alex L
Job Details: 12/19/2022
Noise from wash pump. Customer needs WD26X23258 Customer declined repair
We serviced a
Kenmore refrigerator
Near Macedon, NY 14502
Cristian
Job Details: 12/19/2022
Replace control board and thermostat
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14612
JK
Job Details: 12/19/2022
Ice bucket frozen ice and not allowing auger to turn.
We serviced a
kenmore washer
Near Rochester, NY 14620
Todd
Job Details: 12/19/2022
Pump was dirty ran water pump through it now works as should
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 12/19/2022
Cleaned some grime from around the float and the plastic nut that holds the sensor in. Ran and tested for 20 min and I don?t see any water leaking.
We serviced a
NA dryer
Near Rochester, NY 14610
Todd
Job Details: 12/19/2022
Cleaned dryer vent had a lot of lint build up tested machine works as it should
We serviced a
Frigidaire Oven
Near Penfield, NY 14526
Alex L
Job Details: 12/19/2022
Installed burner and customer supplied igniter
We serviced a
Samsung Refrigerator
Near Rochester, NY 14624
JK
Job Details: 12/19/2022
Freezer fan burnt and will need to be replaced adviced to call samsung since machine it just over 1yr old.
We serviced a
Amana washer
Near Brighton, NY 14610
Tanner
Job Details: 12/19/2022
Unsure of complaint. Following errors: F0E2. Ran diagnostic cycle. Obtained complaint of unit leaking. Filled and drained unit. Water splashing out of slop sink only possible leak. The unit itself is not leaking. Repositioned drain hose and tested. Tested good. Other possibility that washer on other side of sink draining into sink at same time can cause sink to overflow. Other unit In use unable to test but one machine drains significantly faster than the slop sink can empty.
We serviced a
GE refrigerator
Near Rochester, NY 14607
JK
Job Details: 12/19/2022
Defrost heater and thermostat blown and main pcb needing replaced. 12-19-2022: Replaced heater defrost thermostat and main PCB ran and tested all is running good.
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Derek
Job Details: 12/19/2022
Installed the new rack adjuster kit with the replaceable wheels.
We serviced a
GE Refrigerator
Near Rochester, NY 14624
JK
Job Details: 12/19/2022
Refrigerator is a samsung and compressor is blown no refrigerant is moving through system.
We serviced a
samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 12/19/2022
Checked unit out did have ice build up under drawer and condensation buildup behind eve app customer have icemaker on but no water connection so I shut it off , unit needed to be tilted back so water don?t come out the drain hoes , also some shelf don?t fix inside freezer they got some wrong shelf inside freezer causing it to fall and break shelf , I will not recommend no parts at this time ,
We serviced a
MAYTAG Dryer
Near Webster, NY 14580
Derek
Job Details: 12/19/2022
The dryer wasn?t getting very warm and the flame looked a little weak and a lot of orange. I cleaned out the dryer vent and it seems to be working much better the temp is climbing better and getting warmer now that the dryer can breath.
We serviced a
Whirlpool washer
Near Rochester, NY 14625
Alex L
Job Details: 12/19/2022
Installed new drain hose
We serviced a
LG Washer
Near Rochester, NY 14607
Alex L
Job Details: 12/19/2022
Reseated heater
We serviced a
LG washer
Near Webster, NY 14580
Todd
Job Details: 12/19/2022
Needs drain pump
We serviced a
maytag dryer
Near Rochester, NY 14626
JK
Job Details: 12/19/2022
Thermals are blown was able to reset temporary to work, the dryer vent is improperly installed and will need to be corrected.
We serviced a
maytag dryer
Near Pittsford, NY 14534
Derek
Job Details: 12/19/2022
Burnt wires at he heater element. There are also a burnt wire to the timer. The motor groans but not turning the machine on. Older maytag and is a fire hazard she needs to get a new dryer.
We serviced a
GE dishwasher
Near Rochester, NY 14624
Alex L
Job Details: 12/19/2022
Replaced UI on dishwasher and idler pulleys on dryer.
We serviced a
N/A Dryer vent
Near Penfield, NY 14526
Todd
Job Details: 12/19/2022
Cleaned vent tested machine works as it should
We serviced a
Kenmore washer
Near Fairport, NY 14450
Tanner
Job Details: 12/19/2022
Complaint of grinding during spin and agitate. Able to reproduce noise immediately. Rotor bolt unthreaded causing rotor and and cam to grind. Reinstalled bolt with thread lock. Tested unit via diagnostic and unit tested good. Repair covered under Register 90 day warranty.
We serviced a
Samsung refrigerator
Near Penfield, NY 14526
Tanner
Job Details: 12/19/2022
Installed new condenser fan. Plugged in unit and fan and compressor start immediately. During course of repair freezer dropped from 70 degrees to 57 degrees. Customer advised to wait 24 hours before returning to normal use.
We serviced a
kitchenaid Refrigerator
Near Webster, NY 14580
Tanner
Job Details: 12/19/2022
Complaint of blank LED screen. Warmer temps. Measured 50 degrees in FF and 10 in freezer. Unable to verify what temps are set to. Removed LED display and unplugged all connectors. Reinstalled and same issue. LED display is NLA. Repair shack does not refurnish this part. Customer to replace unless they obtain part 3rd party, which they are exploring. If customer obtains part quoted $111 to install 3rd party part.
We serviced a
kenmore refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 12/19/2022
Compressor is running but no cooling inside fridge will recommend getting a seal system checked
We serviced a
Electrolux washer
Near Rochester, NY 14609
Cristian
Job Details: 12/19/2022
Customer will need pully 5304506264 discontinue Belt 134616700
We serviced a
Frigidaire oven
Near Fairport, NY 14450
Tanner
Job Details: 12/19/2022
Complaint of no bake. Started bake and no igniter glow. Confirmed 120 VAC to igniter circuit. Needs new igniter. Replaced igniter. Tested via 250 degree bake and unit tested good.
We serviced a
MAYTAG washer
Near Rochester, NY 14624
Alex L
Job Details: 12/16/2022
Replaced cam agitator
We serviced a
n/a Dryer vent
Near Rochester, NY 14607
Todd
Job Details: 12/16/2022
Cleaned vent tested machine works great
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Chris
Job Details: 12/16/2022
Replaced temp control all test in diag mode check ok Normal for temps to fluctuate up and down a little as long as average temp is within range
We serviced a
Samsung Dryer
Near Rochester, NY 14625
Derek
Job Details: 12/16/2022
Replaced the heater element it was burnt out. Also changed he belt tensioner pulley. It had blown off of the bearing.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Chris
Job Details: 12/16/2022
Checked vent from dryer to ceiling and is clear , roof top exit can see all the way to a exterior vent fixture but cannot check roof Exhaust Temp approx 160 average on high And appears ok
We serviced a
samsung refrigerator
Near Rochester, NY 14618
Chris
Job Details: 12/16/2022
Ice maker is frozen up needs new icemaker parts Also water resivoir is warped and cracking *********Model number not listed any where to look up parts rf23m8090sr/aa-05 Used rf23m8090sr/aa-00 to look up parts May need to double check with Orville?s******
We serviced a
GE refrigerator
Near Webster, NY 14580
JK
Job Details: 12/16/2022
Refrigerator will need main pcb and heater, heater parts are NLA.
We serviced a
Frigidaire refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 12/16/2022
Replace fridge door gasket
We serviced a
LG washer
Near Rochester, NY 14607
Alex L
Job Details: 12/16/2022
No heat to washer
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 12/16/2022
Replace pad on display
We serviced a
GE refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 12/16/2022
Replace freezer fan motor
We serviced a
Frigidaire refrigerator
Near Fairport, NY 14450
JK
Job Details: 12/16/2022
Door has to much weight from jars and will need to be lightend to allow door to close and will need a new door seal. 12-16-2022: Installed new door seal adjusted all and all is sealing good instructed customer to allow a few days for seal to relax and mold to door.
We serviced a
whirlpool refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 12/16/2022
Found filter not secured in filter head, was able to get filter to seal and appears to have stopped leaking but filter head / mount is cracked and needs to be replaced est approx 280-290 plus tax would be due No repair at this time
We serviced a
kenmore Dryer
Near Rochester, NY 14625
Derek
Job Details: 12/16/2022
Breaker was tripped for the dryer. Checked he dryer and ran it. The dryer seems to be working fine. I checked he plug ,and the wires to the back of the dryer it all looks good, customer thought the oven was running hot while baking. I put my meter inside and tested the temp it seems to be right at the temp it should be. I also replaced the dryer vent hose it was the old plastic style that is out of code. It has new flex hose now.
We serviced a
Samsung Dryer
Near Penfield, NY 14526
Derek
Job Details: 12/16/2022
Installed the side vent and extension hoses for the washer so that the washer would fit in the mud room.
We serviced a
maytag washer
Near Webster, NY 14580
Todd
Job Details: 12/16/2022
Needs door lock ordered will be back Friday morning to install part WPW10443885 paid in full .Dec/16/22 installed new door lock tested works as it should
We serviced a
LG dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 12/16/2022
Didn?t see no leaks ran unit couple of times Recommend customer to run unit and let us know what happens.
We serviced a
GE Oven
Near Pittsford, NY 14534
Cristian
Job Details: 12/15/2022
Will advice to replace both boards display and main board
We serviced a
MAYTAG washer
Near Fairport, NY 14450
Todd
Job Details: 12/15/2022
Machine was not spinning clothes out the hub was striped replaced hub tested machine works as it should W10528947
We serviced a
Samsung Oven
Near Webster, NY 14580
Alex L
Job Details: 12/15/2022
Customer stated upper oven wasn?t holding temperature. Preheated oven to 350. Oven stayed between 355-365 for 25 minutes. Working as designed
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14617
JK
Job Details: 12/15/2022
Replaced icemaker and fill tube with heater ran and tested all is filling good.
We serviced a
GE refrigerator
Near Penfield, NY 14526
Chris
Job Details: 12/15/2022
Was able to get freezer door open and removed items for customer . Customer is getting a new fridge
We serviced a
LG refrigerator
Near Webster, NY 14580
Chris
Job Details: 12/15/2022
Needs dispenser assembly and right inner door due to faulty wiring harness may be special order or NLA
We serviced a
N/A Dryer vent
Near Penfield, NY 14526
Todd
Job Details: 12/15/2022
Cleaned vent tested machine through a timed dry cycle tested out fine customer said the machine was cutting out after a couple of minutes it did not cut out in the timed dry cycle
We serviced a
whirlpool dishwasher
Near Canandaigua, NY 14424
Derek
Job Details: 12/15/2022
Removed and cleaned the filter and the screen for the customer he had fever done it. I got a 5-1 error code which is a door lock error or door left open too long after hitting start button. The door lock seems to be working fine. The latch looks fine for the lock. Customer didn?t seem to think the heater was working. I ran diagnostics and he heater was very hot at the end of the cycle. I can?t seem to find anything wrong with the dishwasher. If it happens again it will possibly end a new door switch. Wp model Wdt750sahz0
We serviced a
Bosch washer
Near Webster, NY 14580
Chris
Job Details: 12/15/2022
Replaced drain pump assembly and checks ok Drain pump cover was removed prior to our original arrival
We serviced a
Frigidaire Oven
Near Ontario, NY 14519
Chris
Job Details: 12/15/2022
Needs new control board
We serviced a
Amana refrigerator
Near Rochester, NY 14623
Cristian
Job Details: 12/15/2022
Trying replacing compressor stater unit stated to act up with weird buzzing noise coming from compressor Told customer get new unit cause compressor haves problem
We serviced a
frigidaire dishwasher
Near Webster, NY 14580
Chris
Job Details: 12/15/2022
Adjusted latch was out of position If problem returns recommend new latch and proper mounting kit
We serviced a
kenmore washer
Near Rochester, NY 14624
JK
Job Details: 12/15/2022
Washer will need gearcase, motor,seals,idler,belt, gearcase pully would not be worth fixing.