We serviced a
GE dryer
Near Buffalo, New York 14223
Leonard
Job Details:
08/04/2025
Check unit for noise found rollers and pulley also the belt needed to be re placed .replaced parts as needed test unit working dryer is around 15 hrs old
We serviced a
ge Mono gramrefrigerator
Near Fairport, New York 14450
Cristian
Job Details:
08/04/2025
When I got to the customer house freezer was at 1? and fridge was at 34 unit started to work fine and make ice fine. I did notice that the compressor is extremely hot to touch and the filter dryer was frozen possible issue is a seal system issue will recommend to contact GE to have someone to check her compressor.
We serviced a
ge stove
Near North Chili, New York 14514
JK
Job Details:
08/04/2025
RF infinite switch bad and will need to be replaced. Was able to get switch unstuck and instructed customer to not use that burner.
Serina: 585-739-4348
Called customer no answere, no answere at door left a message for tennant to call when available to set up an appointment.
We serviced a
LG washer
Near Rochester, New York 14624
Dennis
Job Details:
08/04/2025
Disassembled the washer and couldn?t locate the missing ring. Even checked the drain pump.
We serviced a
Samsung Refrigerator
Near Buffalo, New York 14226
Leonard
Job Details:
08/04/2025
Check unit for not cooling found compressor working and conditioner fan motor the unit is not freezing the ice and the evaporator has half a frost pattern the compressor is very hot
We serviced a
LG Refrigerator
Near Farmington, New York 14425
JK
Job Details:
08/04/2025
Put a foam pad under compressor line that was vibrating against the evap pan releveled machine all is running quiet.
We serviced a
Maytag washer
Near Cheektowaga, New York 14225
Leonard
Job Details:
08/04/2025
The unit needs a transmission making grinding sound on washer cycle removed cover for transmission found black bust on the bottom of motor cover
We serviced a
whirlpool Washer
Near Rochester, New York 14612
Jose D
Job Details:
08/04/2025
I replaced the main board. The washer passed the diagnostic test. I also ran a full 15 minute quick wash cycle, and the washer completed the cycle with no issues. Advised to call back if they continue to have the same problem.
We serviced a
Maytag refrrigerator
Near Farmington, New York 14425
Derek
Job Details:
08/04/2025
new ice maker 250 to fix W10884390 going to hold off.
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14622
Jose D
Job Details:
08/04/2025
Frost on site again. The defrost heating is clearly not working. 120 going into the bi-medel. The fridge will need a new bi-metel assembly. I replaced the bi-metal assembly. Advised to call back if they have the same issue.
We serviced a
frigidaire dishwasher
Near Pittsford, New York 14534
Ray
Job Details:
08/04/2025
Observed leakage at water valve. Tightened brass nut. Replaced drain pump and vacuumed out hose. Tested, unit filled, circulated, and drained with no leakage. No standing water in tub. Leveled unit.
We serviced a
Kitchenaid oven
Near Pittsford, New York 14534
Derek
Job Details:
08/04/2025
The temp was set to Celsius and when you went to change temp it would make the oven outside its maximum operating range. I switched to Fahrenheit and it?s working fine all buttons are working.
We serviced a
Frigidaire refrigerator
Near Irondequoit, New York 14622
Jose D
Job Details:
08/04/2025
The fridge gasket has a small tear in the bottom left corner.
We serviced a
Kitchenaid Double Wall oven
Near Rochester, New York 14612
Dennis
Job Details:
08/04/2025
Wall oven needs a new fuse and or harness. It?s no longer available. Customer will purchase a new oven.
We serviced a
Kitchenaid Double Wall oven
Near Rush, New York 14543
Ray
Job Details:
08/04/2025
Wall oven needs a new fuse and or harness. It?s no longer available. Customer will purchase a new oven.
We serviced a
Whirlpool/Kenmore refrigerator
Near Macedon, New York 14502
Derek
Job Details:
08/04/2025
Replaced evaporator fan, verified proper spin operation.
We serviced a
LG washer
Near Victor, New York 14564
Derek
Job Details:
08/04/2025
Less than 90days had door lock replaced. I put the boot and spring back on. I ran diagnostics and it seems to be fine. The spring and wire don?t look corroded or damaged. If it happens again then a new spring and wires assy will be needed.
We serviced a
kenmore dryer
Near Honeoye Falls, New York 14472
Derek
Job Details:
08/04/2025
The washer need to be replaced it?s going to cost more to repair that it?s worth. It won?t spin and barely agitates it?s going to need a new speed sensor. The drum bearing is getting loud and rumbling. It?s going to need a new outer wash basket. I cleaned the vent on the dryer. The customer washed the lint screen. It had waxy build up on it from dryer sheets. They need the drain kit up date for the fridge. Water and ice in the deli drawer
We serviced a
LG range
Near Buffalo, New York 14228
Sam
Job Details:
08/04/2025
The problem ended up being the rh front infinite switch for the burned. One that was replaced it started working correctly.
We serviced a
Kenmore Oven
Near Fairport, New York 14450
Jose R
Job Details:
08/04/2025
Customer states oven taking too long to heat. Verified, found igniter only pulling 2.8amps. Replaced igniter, tested pulling 3.4 amps
We serviced a
Maytag Washer
Near Spencerport, New York 14559
Dennis
Job Details:
08/04/2025
Replaced pump and belt now unit is operating with in specs complete
We serviced a
Ge dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
08/04/2025
Customer will need a new motor he will think about the repair
We serviced a
Ge oven
Near Canandaigua, New York 14424
Ray
Job Details:
08/04/2025
We serviced a
Whirlpool washer
Near Buffalo, New York 14220
Leonard
Job Details:
08/04/2025
Check unit for mold smell found the drain cover going into the dirty drain water and back up into the unit
advised the customer to not let the drain line go into the water
We serviced a
Kitchenaid refrigerator
Near Penfield, New York 14526
Chris
Job Details:
08/04/2025
Tightened freezer door handle and checks ok.
Also freezer door rails are failing and need to be replaced
Estimate is approx 270.00 plus tax due on return - customer will call if ordered
We serviced a
GE Refrigerator
Near Rochester, New York 14609
Dave
Job Details:
08/04/2025
Compressor has failed unit is too old to repair. R22 system
We serviced a
Whirlpool dryer
Near Rochester, New York 14626
Dave
Job Details:
08/04/2025
Installed repairkit due to noise. Tested ok
We serviced a
LG range
Near Webster, New York 14580
Chris
Job Details:
08/04/2025
Cleaned center griddle burner and now lights all the way around.
Replaced oven bake igniter and verified proper temperature- customer thermostat does appear to read hotter than actual temperature
We serviced a
LG washer
Near Orchard Park, New York 14127
Leonard
Job Details:
08/01/2025
The customer will be purchasing anew unit the water valves are leaking and has rusted the shocks on the unit the washer is about 10 years old
We serviced a
Maytag Dishwasher
Near Scottsville, New York 14546
Dave
Job Details:
08/01/2025
valve was only filling intermittently. Verified voltage at control during failure and continuity of harness. Replaced water valve. Tests ok and leak free.
We serviced a
GE Washer
Near Buffalo, New York 14211
Tina
Job Details:
08/01/2025
used smart HQ and ran the pressure sensor test and it passed once then failed and the lid lock kept locking and unlocking. i removed control panel and took pressure sensor hose off board and blew in it and at first it would not go thru but finally air went thru and the port unclogged. i ran a quick wash with cloths in it and it completed without issues
We serviced a
Whirlpool Refrigerator
Near Victor, New York 14564
Derek
Job Details:
08/01/2025
I steamed out the fridge drain. It seems to be fine now. I dumped a small glass of water down and it drained.
We serviced a
Jenn air oven
Near Fairport, New York 14450
Ray
Job Details:
08/01/2025
Replaced oven knobs. Plastic plate was detached from bottom panel before starting repair. Needs adhesive to reattach, did not have in van, left detached.
We serviced a
GE MICROWAVE
Near Orchard Park, New York 14127
Leonard
Job Details:
08/01/2025
Check unit found display not responding had to clean tuch pad got unit it start and heat customer has moisture inside display and the door will have to be replaced tuch pad is in the door
We serviced a
Samsung Dryer
Near Honeoye Falls, New York 14472
Ray
Job Details:
08/01/2025
Control panel on dryer not turning on. No voltage present across one of the terminals. Customer will need to consult a licensed electrician.
We serviced a
Samsung Washer
Near Canandaigua, New York 14424
Derek
Job Details:
08/01/2025
The basket just wiggles when it?s going into spin cycle. It?s going to need the basket hall sensor. I replaced the hall sensor and the drum is spinning like it should the washer is working great.
We serviced a
Whirlpool Washer
Near Rochester, New York 14622
Dave
Job Details:
08/01/2025
Unit will not spin out clothes. Found basket speed fault in diagnostics. Replaced
Actuator, calibrated unit ans tested with load. Tests ok
We serviced a
maytag dryer
Near Rochester, New York 14612
Jose D
Job Details:
08/01/2025
The belt was broken on the dryer. I replaced the belt, ran and tested, the dryer is now spinning and working properly. The dryer venting is clear and has good air pressure coming outside. The washers suspension rods are bouncy and will need to be replaced. I replaced the suspension rods, ran a spin cycle with items inside the washer, the washer went through the spin cycle with no issues.
We serviced a
LG washer
Near Webster, New York 14580
Cristian
Job Details:
08/01/2025
Clean out Pulsator Wash Plate no more flakes will advice customer to keep up with the tub cleaning.
We serviced a
Ge refrigerator
Near Pittsford, New York 14534
Jose D
Job Details:
08/01/2025
The freezer fan motor is not running on site. When I rotate the blades the fan starts to work, but its making a noise when it does. The fan motor will need to be replaced. I repalced the fan motor, ran and tested, the freezer fan is now working properly.
We serviced a
Maytag Washer
Near Rochester, New York 14612
Dave
Job Details:
08/01/2025
Replaced suspension rods under 90 day warranty
We serviced a
Maytag Washer
Near Ontario, New York 14519
Derek
Job Details:
08/01/2025
It needs a new timer and timer motor. When I advance the timer it?s not clicking and going into other cycles. This unit cannot be fixed parts are obsolete. It?s a 25 year old Maytag washer coin op.
We serviced a
GE oven
Near Cheektowaga, New York 14215
Tina
Job Details:
08/01/2025
over would not heat when bake was turned on so i tested igniter and there was no AMPS so I installed a new igniter and it went up to 3.1AMPS and oven is heating without issues
We serviced a
GE dryer
Near Penfield, New York 14526
Cristian
Job Details:
08/01/2025
Replace heating element and did a short vent cleaning tested unit working normal
We serviced a
WHIRLPOOL DISHWASHER
Near Buffalo, New York 14226
Tina
Job Details:
08/01/2025
Dishwasher would not drain and the pump sounded funny so a new drain pump was installed a d it?s running without issues
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14612
Dave
Job Details:
08/01/2025
Found unit with a low side leak. Recommending customer error contact manufacturer to investigate entitlement.
We serviced a
Maytag washer
Near East Rochester, New York 14445
Jose R
Job Details:
08/01/2025
Cx had a bad actuator causing the unit not to spin went ahead and replaced actuator now unit is operating with in specs
We serviced a
Frigidaire Washer
Near Rochester, New York 14612
Dennis
Job Details:
08/01/2025
Washer has a bad gear case. It?s 13 years old. Has a loud bearing noise when turning the tub by hand. Customer will be purchasing a new machine.
We serviced a
Kitchenaid dishwasher
Near Mendon, New York 14506
Ray
Job Details:
08/01/2025
Door is making a popping sound when opening and closing. Rivet on right side of tub was sheared off. Will need tub frame to fix. According to KitchenAid warranty, tub has lifetime warranty. Customer will contact company for further assistance. Potential exists for a return labor trip to replace tub, at which time labor cost will be decided.
We serviced a
GE washer
Near Rochester, New York 14623
Ray
Job Details:
08/01/2025
Washer had foul smell inside drum. Removed agitator and cleaned up excess residue inside drum, added white vinegar to test cycle and drained out. Recommended customer use washer machine cleaning tablet before next wash. Cleaned out dryer venting. Customer concerned about noise from garbage disposal, discovered drain hose vibrating loudly, secured hose to eliminate noise.
We serviced a
GE Refrigerator
Near Macedon, New York 14502
Derek
Job Details:
08/01/2025
I installed another new icemaker I hit the test button and it worked. Just have to wait a few days to see if the cubes come
We serviced a
whirlpool refrigerator
Near Rochester, New York 14626
Jose D
Job Details:
08/01/2025
Not hearing any noise on site. Both the fridge and freezer seem to be cold. No ice or frost build up on the evap fan. Advised to call back if the issue happens again, and to try to record the noise next time.
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Jose D
Job Details:
08/01/2025
Water triggering the water sensor on site. I cleaned up the water and ran a 40+ minute cycle and found no visible leaks. I checked the water line and the drain hose and found no leaks. Advised to call back if it happens again.
We serviced a
Frigidaire refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
08/01/2025
Needs a new board and evap thermostat. It ended up being a sealed system issue and not electrical.
We serviced a
N/A Stove
Near Pittsford, New York 14534
Cristian
Job Details:
08/01/2025
Customer like to get to knobs replace and deliver
We serviced a
Frigidaire Oven
Near West Seneca, New York 14224
Leonard
Job Details:
08/01/2025
Test unit for not heating on baking cycle ignitor not pulling amps but has power replaced test unit working
We serviced a
Kenmore washer
Near Rochester, New York 14624
Dennis
Job Details:
08/01/2025
Machine has a bad gear case and will need to be replaced.
We serviced a
GE washer
Near Pittsford, New York 14534
Ray
Job Details:
08/01/2025
Replaced drain pump assembly. Verified no leakage at filter housing. Drain pump operates normal.
We serviced a
GE washer
Near Rochester, New York 14612
Jose D
Job Details:
07/31/2025
The washer passed all diagnostic test through the GE smart HQ diagnostic tool. Showed an unbalanced issue in the diagnostic tool. Ran a drain and spin cycle with wet towels inside, and it completed the cycle with no issues. Advised to call back if the issue happens again.
We serviced a
Maytag dryer
Near Churchville, New York 14428
Dennis
Job Details:
07/31/2025
Customer is on his third repair call for the dryer. Previously he had the heating element replaced and thermal fuse. Dryer is 1.5 years old. Dryer will run and heat for about 20 minutes and then shuts down. Will restart after cooling down. The motor need to be replaced due to going into thermal overload. Customer will try and get Maytag to cover the part under warranty..
We serviced a
GE refrigerator
Near Williamson, New York 14589
Cristian
Job Details:
07/31/2025
Will recommend control board and temperature sensor no fix at this time
We serviced a
whirlpool dryer front load (not stacked)
Near Buffalo, New York 14211
Leonard
Job Details:
07/31/2025
Check unit found belt broken replaced belt test unit is working
We serviced a
frigidaire RANGE
Near Victor, New York 14564
Derek
Job Details:
07/31/2025
Needs the wiring for the spark switches. I replaced and tested the left burner is working good now.
We serviced a
Samsung Washer
Near Churchville, New York 14428
Sam
Job Details:
07/31/2025
Customer states UB UR codes. Found very weak dampers. Replaced, calibrated. Tested good
We serviced a
GE dryer
Near Fairport, New York 14450
Sam
Job Details:
07/31/2025
Customer states dryer not advancing. Verified. Needs timer. Property is replacing dryer.
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Sam
Job Details:
07/31/2025
Thawed refrigerator, replaced defrost coil.
We serviced a
GE Washer
Near Bergen, New York 14416
Sam
Job Details:
07/31/2025
Customer states power button won't respond. Upon arrival, unit started on first press. Ran drain and spin, unit ran okay. Advised customer to monitor and call back if any issues.
We serviced a
whirlpool/ stove/ dryer
Near Williamsville, New York 14221
Tina
Job Details:
07/31/2025
burner coil works but the harness burned up so a new harness would be needed but the range is over 20 years old and part is NLA
10? vent cleaning done
We serviced a
Samsung oven
Near Rochester, New York 14624
Sam
Job Details:
07/31/2025
Customer states stove will not heat. Started stove, heated to 350, 400, 450, 500 with no issues. Igniter drawing 3.6 amps. Advised to monitor.
We serviced a
GE refrigerator
Near Penfield, New York 14526
Cristian
Job Details:
07/31/2025
Replace fridge upper door switch tested unit working normal
We serviced a
Samsung refrigerator
Near Spencerport, New York 14559
Dave
Job Details:
07/31/2025
Found fresh food ice maker heater shorted to ground causing breaker to trip. Disconnected ice maker for customer. Ice maker has not worked for a long time and they did not want it repaired
We serviced a
Amana Oven
Near Rochester, New York 14624
Dennis
Job Details:
07/31/2025
Oven had a bad heating element. Installed a new one and the oven is heating properly now.
We serviced a
Maytag Washer
Near Rochester, New York 14624
Sam
Job Details:
07/31/2025
Customer states still leaking under utilatub. Found soaked rag, sock over drain hose restricting flow from drain. Took off, tested with quarter tub of water. Drained fine with no leaks. I assume the leak is due to the sock restricting water and building pressure spraying water
We serviced a
Ge dryer
Near Fairport, New York 14450
Cristian
Job Details:
07/31/2025
Replace Dryer belt tested unit working normal
We serviced a
Frigidaire Refrigerator
Near Penfield, New York 14526
Ray
Job Details:
07/31/2025
Fridge was completely rusted on back where ice maker is and leaking. Unit is not fixable.
We serviced a
Whirlpool dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
07/31/2025
I ran it a good 20 min no issues. I replaced the door gasket it was split and coming apart.
We serviced a
GE Microwave
Near Buffalo, New York 14221
Tina
Job Details:
07/31/2025
Start button does not work on control pad but every other button works, i explained to customer the part needed and why so then I looked up control board and part is NLA due to age of appliance.
We serviced a
Kenmore Refrigerator
Near Pittsford, New York 14534
Jose R
Job Details:
07/31/2025
Cx unit was dispensing water slowly after replacing the filter confirmed that the pressure was nice and strong coming from home seen that they have after market filters provided Cx with proper part number and informed them to try the right filter
We serviced a
SAMSUMG washer
Near Buffalo, New York 14217
Tina
Job Details:
07/31/2025
washer was put in service mode and it completed without issues. I then ran a quick wash with towels and it threw the unbalanced code, i moved stuff around and put on spin and then it spun out without issues and customer did a load of cloths this morning and it completed without issues. the drain pump is extremely loud tho and sounds like it?s on its way out but customer is going to just keep using then most likely get a new one if she changes her mind part numbers are in notes
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Derek
Job Details:
07/31/2025
I cleaned out the drain hose for the freezer. I dumped some water down and it ended up in the drain. All clear.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14624
Dave
Job Details:
07/31/2025
Replaced jazz board due to settings changing by themselves.
We serviced a
GE Washer
Near Rochester, New York 14626
Dennis
Job Details:
07/31/2025
Replaced main control and installed customer provided bellow
We serviced a
LG Dryer
Near Fairport, New York 14450
Jose R
Job Details:
07/31/2025
Cx had a bad thermostat went ahead and replaced thermostat now unit is operating with in specs complete
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14606
Jose R
Job Details:
07/31/2025
Cx rail was loose and screws were not put in all the way went ahead and tightened rails and put door back now u it is operating with in specs
We serviced a
Frigidaire dishwasher
Near Victor, New York 14564
Derek
Job Details:
07/31/2025
She started having the problem after someone changed her garbage disposal. I found the plug was still in for the dishwasher so it was stopping it from draining. I knocked out the plug and ran it. It?s running fine draining fine and the dispenser is opening and used the soap inside.
We serviced a
Samsung Refrigerator
Near Penfield, New York 14526
Ray
Job Details:
07/31/2025
No cooling in freezer. Ran force cooling on freezer evaporator, no frost pattern emerged. Unit will require sealed system repair in order to fix.
We serviced a
Kitchenaid Dishwasher
Near Fairport, New York 14450
Sam
Job Details:
07/31/2025
Replaced dispenser. Tested working no leaks
We serviced a
LG Washer
Near Pittsford, New York 14534
Ray
Job Details:
07/31/2025
Installed door switch that customer had purchased. Reinstalled door gasket and tested cycle. Door locked with no issues or leakage. Addressed issue with Kitchen Aid side by side fridge, water filter was not popping as designed. Reinserted spring clip on housing so filter can be accessed.
We serviced a
Whirlpool Refrigerator
Near Tonawanda, New York 14150
Tina
Job Details:
07/31/2025
fridge was having defrost issues so when i went to take FZ party i noticed there was a smaller hole on one side of the FZ and another large L shaped crack where one part was pushed in. customer are going to be getting a new fridge when this one dies completely
We serviced a
LG Dishwasher
Near North Chili, New York 14514
Dave
Job Details:
07/31/2025
Found unit displaying ae error. Water in leak sensor. Un-installed unit, removed water and ran quickly cycle. No evidence if leaking from sump or door. Issue was likely a slow draining disposal causing water to back up into drainhose.
We serviced a
Whirlpool washer
Near Pittsford, New York 14534
Jose D
Job Details:
07/31/2025
The coupling is damaged and will need to be replaced. I replaced the coupling, ran and tested, the washer is now spinning and working properly.
We serviced a
Frigidaire dishwasher
Near Buffalo, New York 14221
Tina
Job Details:
07/31/2025
Dishwasher lower spray arm had holes in it from melting against the heating element so that?s causing it to leak. A new spray arm is being ordered and I?ll be back to drop off.
Short run vent cleaning was done
We serviced a
Maytag Washer
Near Buffalo, New York 14209
Leonard
Job Details:
07/31/2025
Check unit for not draining found lid switch not unlocking and the unit if full of water will have to order parts
We serviced a
Kitchenaid refrigerator
Near Webster, New York 14580
Cristian
Job Details:
07/31/2025
Icemaker was in the off position. I tested everything to be safe and everything working normal wait 24 hours for proper ice to be made.
We serviced a
GE WASHER
Near Pittsford, New York 14534
Jose R
Job Details:
07/31/2025
The screw to the wash plate is broke inside the gear case Cx will use the unit and will start exploring there option on a new unit complete
We serviced a
Samsung oven
Near Buffalo, New York 14217
Leonard
Job Details:
07/31/2025
Check unit found bake ignitor pulling 2amps replaced test unit is working
We serviced a
Whirlpool washer
Near Buffalo, New York 14214
Leonard
Job Details:
07/30/2025
Check unit found lid lock not working just kicking part on order on return i replaced lid lock and the unit will not fill with water and bleach is come out of the drain also the control board is flashing green the unit has a big dent on the sidewill re install old lid switch customer will purchase a new unit
We serviced a
LG dryer
Near Buffalo, New York 14220
Tina
Job Details:
07/30/2025
dryer needed a maintenance kit and was 15 years old. due to age, cost and condition of washer and dryer customer decided she is just going to get a new set
We serviced a
Bosh WASHER
Near Lancaster, New York 14086
Leonard
Job Details:
07/30/2025
Installed new door hinge and test unit is working
We serviced a
Maytag washer
Near Rochester, New York 14612
Jose D
Job Details:
07/30/2025
The customer stated that water wasn't fully rinsing out from the clothes. Ran multiple loads with towels and found no spinning issues. The agitator wash dogs are worn out and will need to be replaced. I replaced the wash dogs, ran and tested, the agitator is now working correctly.