We serviced a
Kenmore Refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 03/27/2023
Installed a dryer maintenance kit. The belt idler had blown apart and the belt was coming apart. Cleaned the dryer out and tested. I found the drain tube was clogged for the fridge. I blasted the ice with my steamer. I cleaned out the hose. I made sure the passage was clear for the water to drain on the defrost cycle
We serviced a
Whirlpool washer
Near East Rochester, NY 14445
Chris
Job Details: 03/27/2023
The bolt sheared off at the stator motor needs a new washer. It?s all one assy to get the shaft for the drum.
We serviced a
samsung oven
Near Fairport, NY 14450
Chris
Job Details: 03/27/2023
W10779716 Bake element $265.85 - less 107.99 they paid for service call.customer is going to contact home warranty and call us back to schedule a return appointment.
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details: 03/27/2023
Checked drain pump and trap removed minimal debris If problem persists may need drain pump but appears ok today
We serviced a
Whirlpool Refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 03/27/2023
Replace jazz board
We serviced a
GE Refrigerator
Near West Henrietta, NY 14586
Tanner
Job Details: 03/27/2023
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 03/27/2023
Customer frez is not getting a full frost pattern causing the frez not to cool customer will have to start exploring his options on getting a new unit complete
We serviced a
Samsung Dishwasher
Near Rochester, NY 14620
Cristian
Job Details: 03/27/2023
Replace filter cover
We serviced a
GE microwave
Near Rochester, NY 14623
JK
Job Details: 03/27/2023
Microwave will need main control board
We serviced a
samsung washer
Near Rochester, NY 14607
Cristian
Job Details: 03/27/2023
Everything passes, even ran a full cycle. if same problem will recommend replacing shocks
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14618
JK
Job Details: 03/27/2023
Refrigerator will need led control board W10830288, main control board: W10843055, and has a sealed system issue due to loss of refrigerant unit is not cost affective to repair.
We serviced a
Kenmore Refrigerator
Near Fairport, NY 14450
Tanner
Job Details: 03/27/2023
Complaint of warm in FF section. Measured 51 degrees in FF 4 degrees in FZ. Confirmed damper operation. Inspected evaporator and evaporator is frosted over. Defrost problem. Confirmed continuity through element. No continuity through bi metal. Open bi metal causing no defrost. Ice build up reducing temps in FF section. Replaced bi metal. Customer to continue to monitor. Advised 24 hours before returning to normal use.
We serviced a
LG washer
Near Rochester, NY 14620
Tina
Job Details: 03/27/2023
Washer had an LE error code which means motor was locked up. I looked under machine and the motor not and washer were Laying on the floor and the motor had slipped down the shaft. I push the motor up and screwed the nut back on and ran a speed wash load and it worked without issues. I also adjusted the feet on the washer to help balance it
We serviced a
Whirlpool washer
Near Rochester, NY 14609
Jose R
Job Details: 03/27/2023
Customer would need basket drive and does not want to go along with the service will be exploring options on getting a new one
We serviced a
MAYTAG dishwasher
Near Rochester, NY 14609
Cristian
Job Details: 03/27/2023
Recommend getting new plates and always check plates before adding to dishwasher
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 03/27/2023
Replace icemaker maker
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 03/27/2023
Needs eoc no repair at this time approx 370 plus tax would be due
We serviced a
bosch Dishwasher
Near Rochester, NY 14618
Chris
Job Details: 03/27/2023
Replaced inlet valve
We serviced a
kenmore Washer
Near Webster, NY 14580
Chris
Job Details: 03/27/2023
Replaced lid switch assy and cleaned/lubed break Checks ok
We serviced a
subzero refrigerator
Near Rochester, NY 14618
Chris
Job Details: 03/27/2023
Found light / fan cover in ff section not in correct location and may have been hindering air flow, all sensors check ok in diag mode. Recommend factory service if problem persists
We serviced a
GE dishwasher
Near Irondequoit, NY 14617
JK
Job Details: 03/27/2023
Dishwasher buttons pressed tomany times the computer was confused, reset all and all is running good, oven was stuck in clean cycle that is a manual cleaning cycle and customer couldn't turn off turned off all is cooling down
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Chris
Job Details: 03/27/2023
Unable to duplicate noise, appears to be a vibration noise. Moved copper water line as it may have been vibrating on machine cover
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 03/27/2023
Needs EOC and front infinite switches No repair at this time
We serviced a
GE Dishwasher
Near Rochester, NY 14616
JK
Job Details: 03/27/2023
Ge dishwasher will need drain pump and main pcb and ui control customer will replace.
We serviced a
Amana refrigerator
Near Irondequoit, NY 14622
JK
Job Details: 03/27/2023
Jazz board not going into defrost mode and evap frozen over defrosted evap and changed jazz board ran and tested all is running and cooling good.
We serviced a
GE Washer
Near Fairport, NY 14450
Tina
Job Details: 03/27/2023
Washer is leaking from tub and the basket is moving with the agitator. Customer is going to get a new machine.
We serviced a
GE Washer
Near Farmington, NY 14425
Chris
Job Details: 03/27/2023
F3 -f62-f46-f114 error codes all to do with the inverter the motor and the boards. This unit is only 2 yrs they?re going to call ge or go shopping for a new one.
We serviced a
ge dryer
Near Brighton, NY 14610
Tina
Job Details: 03/27/2023
Backsplash is crack, holder for start switch is broken, button it broken and start switch is broken. they are not sure if they are going to do the repair. They will call and let us know
We serviced a
Kitchen aid oven
Near Fairport, NY 14450
Tanner
Job Details: 03/27/2023
Complaint of F6E1 error. Unit is cooking properly otherwise. Measured temp sensor at 1.127 k ohms at 74 degrees, a proper reading. Measured 38 ohms resistance through bake and broil elements in series with no continuity to ground on either element. Ran 300 degree bake and unit heats to proper temperature. Measured thermostat at 1.385 k ohms with a cavity temp of approx. 232 degrees. This is a valid resistance for that temperature. Ran bake at 400 degrees. Measured 1.545 k ohms resistance at 311 degree cavity temp. A valid reading at this temperature.Temp sensor is not running away. Confirmed all connections on ACU are secure. Power cycled unit. Customer advised to monitor. If error returns order another ACU.
We serviced a
GE washer
Near Rochester, NY 14617
Jose R
Job Details: 03/27/2023
Went ahead and replaced belt drive and transmission pull unit working with in specs complete
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
JK
Job Details: 03/24/2023
Board did not work F1 error still there
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 03/24/2023
Replaced valve and regulator assy per RGE tag Also replaced weak oven igniter and flex line as it was removed and missing apon arrival Unable to locate any leaks after repair Left old parts w customer
We serviced a
Samsung Washer
Near Rochester, NY 14617
Jose R
Job Details: 03/24/2023
When customer unit going into a spin mode unit making a grinding he would need a inner and outer drum so customer will be exploring his options on getting a new unit
We serviced a
Kenmore Washer.
Near Irondequoit, NY 14622
JK
Job Details: 03/24/2023
Machine will need drive basket, seal and drive block to repair. 3-24-23: Replaced drive block and brake ran and tested for spin and leaks all is leak free and spinning and agitating good.
We serviced a
maytag stove
Near Rochester, NY 14606
Jose R
Job Details: 03/24/2023
Customer unit was working with in specs while on site ran unit and it was hitting temp and was with in range went ahead and calibrated the unit and inform customer to educate us on how it is going complete
We serviced a
frigidaire Washer
Near Fairport, NY 14450
Tina
Job Details: 03/24/2023
Washer is not getting water, press or sensor is getting 120 along with lid switch but when I tested valveit?s not getting the 120v but the board is putting off 120v so the wire harness is bad. Customer is going to get a new appliance.
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details: 03/24/2023
Replaced the thermal fuse and the TCO and unit is heating up, put cloths in the dryer and ran it awhile with them and it?s heating without issues.
We serviced a
whirlpool dryer
Near Webster, NY 14580
Cristian
Job Details: 03/24/2023
Cleaned out dryer fully didn?t get a smell
We serviced a
lg Refrigerator
Near Irondequoit, NY 14622
JK
Job Details: 03/24/2023
Refrigerator will need new thermostats and control board.
We serviced a
electrolux refrigerator
Near Ontario, NY 14519
Chris
Job Details: 03/24/2023
Replaced defrost tstat and unit checks ok
We serviced a
LG Refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 03/24/2023
Noise possibly from icemaker .
We serviced a
Frigidaire Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 03/24/2023
Replace filter and water valve tested unit water now goes to ice maker fine wait 24 hours to make ice
We serviced a
samsung Refrigerator
Near Rochester, NY 14619
Jose R
Job Details: 03/24/2023
We serviced a
Whirlpool washer
Near Rochester, NY 14624
JK
Job Details: 03/24/2023
Drain pump had mask and screw rapped around pump motor cleared and tested all is draining good.
We serviced a
Whirlpool Refrigerator
Near Macedon, NY 14502
Chris
Job Details: 03/24/2023
Model 795.71313.313 Serial 709mrhr19081 Unit has sealed system issues, recommend factory service
We serviced a
lg washer
Near Webster, NY 14580
Tina
Job Details: 03/24/2023
Washer was leaking from front door, seal was not broken but had build up on door let customer know to keep it cleaned. Dryer had bad wheels so a maintenance kit was installed with new wheels, belt and idler and is working without issues.
We serviced a
samsung dryer
Near Penfield, NY 14526
Cristian
Job Details: 03/24/2023
Replace heating element unit is heating fine now
We serviced a
Samsung Dishwasher
Near Webster, NY 14580
Chris
Job Details: 03/24/2023
Replaced lower motion and vein assembly
We serviced a
Samsung washer
Near Williamson, NY 14589
Chris
Job Details: 03/24/2023
Replaced motor inverter and unit now spins and tumbles Checks ok
We serviced a
Frigidaire Dryer
Near Rochester, NY 14615
Cristian
Job Details: 03/24/2023
Replace strike on door unit is working
We serviced a
kenmore Refrigerator
Near Hilton, NY 14468
Jose R
Job Details: 03/24/2023
Customer unit not getting a full frost pattern and fans and compressor is running customer will have to explore his options on getting a new unit
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 03/24/2023
Clean out drain line unit drains fine now
We serviced a
Whirlpool Refrigerator
Near Walworth, NY 14568
Chris
Job Details: 03/23/2023
Ice maker has broken neutral in harness inside freezer door Needs door but door is NLA # LW10371918 Unable to repair Water pressure to unit is weak , disconnected water line from fridge and verified- recommend plumber
We serviced a
Whirlpool dryer
Near Rochester, NY 14609
JK
Job Details: 03/23/2023
Thermal cutoff was blown replaced as a kit ran and tested all is running and heating good.
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Cristian
Job Details: 03/23/2023
Will recommend door gasket seal
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Cristian
Job Details: 03/23/2023
Replace idler kit tested unit no noise
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Chris
Job Details: 03/23/2023
All seals look good , unable to locate any air leaks Put unit into timed defrost mode to see if that helps If problem persist recommend factory service as there may be some form or warranty
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details: 03/23/2023
Dryer was not heating up, tested components and the thermostat was not workin so a new one was put on. She had had this part changed out under a year ago so it?s still under warranty. Dryer is heating up and working good
We serviced a
hotpoint washer
Near East Rochester, NY 14445
Tina
Job Details: 03/23/2023
Washer going into fill then soak then wash but instead of moving onto rinse it moves back to soak and won?t go forward. New board needed 3/23 new board installed washer now cycling through without issues
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14616
JK
Job Details: 03/23/2023
Filter housing will need to be replaced due to bad seals.
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Jose R
Job Details: 03/23/2023
Customer unit was making a loud squeaking noise went ahead and replaced whirlpool dryer kit unit working with in specs complete
We serviced a
holdiday oven
Near Rochester, NY 14607
JK
Job Details: 03/23/2023
Oven has pilot light lit back up ran and tested all is working good.
We serviced a
Samsung dishwasher
Near Williamson, NY 14589
Chris
Job Details: 03/23/2023
Appears wash pump is leaking water Estimate approx 390 plus tax due on return if part ordered No repair at this time
We serviced a
Bosch Microwave
Near Fairport, NY 14450
Chris
Job Details: 03/23/2023
Replaced magnetron and HV diode Sanded and painted wave guide and all appears ok Recommend not using for a couple hours so paint can dry
We serviced a
GE dishwasher
Near Rochester, NY 14618
Tina
Job Details: 03/23/2023
Unit is working intermittently, did an update and it still works intermittently but pump seems to run constantly when it?s not working it works normal when it is working. Ordered a new board 3/23 installed new board and a new pressure sensor and DW is running without issues.
We serviced a
Frigidaire oven
Near Webster, NY 14580
Chris
Job Details: 03/23/2023
Replaced bake element
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14610
JK
Job Details: 03/23/2023
Dishwasher will need main PCB and new sump complete recommend replaceing
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Cristian
Job Details: 03/23/2023
Will recommend control board
We serviced a
GE Dryer
Near Webster, NY 14580
Jose R
Job Details: 03/23/2023
When running unit you would have to hold down the start button for it to run went ahead and informed customer that he may be looking at a bad timer if that doesn?t resolve the issue a bad motor customer will be exploring his options on a new unit
We serviced a
Whirlpool Refrigerator
Near Ontario, NY 14519
Cristian
Job Details: 03/23/2023
Seal system issue not getting full frost pattern
We serviced a
GE washer
Near Rochester, NY 14618
JK
Job Details: 03/23/2023
Washer was not spinning, did an update and working now
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Tina
Job Details: 03/23/2023
Installed new flex dryer venting taped it up then put clamps over the end and a 90? elbow coming off the back of the dryer.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Jose R
Job Details: 03/23/2023
Went ahead and replaced compressor invert felt the vibration on the compressor turn on informed customer to monitor the unit and educate us how it is going complete
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Tanner
Job Details: 03/22/2023
Complaint of no wash. Power cycles unit. Able to obtain. F7E1 error. Confirmed current to motor circuit but no wash. No continuity through motor windings. Needs new wash motor, customer researching all options.
We serviced a
Speed Queen washer
Near Webster, NY 14580
Chris
Job Details: 03/22/2023
Unit has soap/fabric softener residue on inside of outter tub , cleaned as well as possible with out removing/replacing mounting steam/ seals Next step would be to remove drum and clean estimate approx 150 labor plus what ever parts may be needed Running cleaner through on regular basis and not using fabric softener may help
We serviced a
Amana Dryer
Near Fairport, NY 14450
Jose R
Job Details: 03/22/2023
Customer unit was not venting right so unit not heating right went ahead and informed customer to speak with the tenant to get that issue fix because vent going to the roof complete
We serviced a
LG refrigerator
Near Penfield, NY 14526
JK
Job Details: 03/22/2023
Filter head assembly broken and will need to be replaced. 03-22-23: Replaced filter housing and filter ran and tested for leaks all is leak free and running good.
We serviced a
Samsung Dryer
Near Webster, NY 14580
Jose R
Job Details: 03/22/2023
Had to replace Samsung heating Element unit getting nice and hot and working with in specs complete
We serviced a
Roper washer
Near Rochester, NY 14626
Cristian
Job Details: 03/22/2023
Unit was not draining looked at pump there was a baby Socks stuck in Pump causing it not to drain causing it not to Spin Took sock out ran unit and drains and spin fine.
We serviced a
samsung Dryer vent
Near Rochester, NY 14626
JK
Job Details: 03/22/2023
Cleaned short run vent cleaning ran dryer all is good with dryer all is clean.
We serviced a
GE Dryer vent
Near Rush, NY 14543
Tina
Job Details: 03/22/2023
Ran short vent line to dryer back removed plastic vent replaced cleaned vent line all is clear and running good.
We serviced a
Kitchen aid refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 03/22/2023
Replace icemaker #filter cover part WP67006331 Wait 24 hours to make ice
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14607
Tanner
Job Details: 03/22/2023
Complaint of FF section contents freezing. Measured 35 degrees in FF section and 37 degrees in Freezer. Inspected evaporator in freezer and found poor frost pattern. Unit has sealed system failure. As refrigerant leaks unit looses cooling power causing extra cold FF temps as unit attempts to get freezer to proper temp. Not worth repairing.
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Tina
Job Details: 03/22/2023
Dishwasher drain pumps works they need a board and are going to be getting a new one. Dryer was not heating and needed new TCO so one was installed along wi5 a Maintenance kit and dryer was cleaned out and now working without issues.
We serviced a
MAYTAG Stove
Near Webster, NY 14580
Chris
Job Details: 03/22/2023
Model Mgt8775xs00 Serial D03415555 Rge disconnect gas and capped off supply -Per Rge notes on tag recommend replacing regulator/valve assy. We also recommend lower oven igniter as it is weak and gas supply line Estimate approx 538 plus tax ( includes trip,labor, shipping and parts) No repair at this time , left gas off and capped as it was found apon arrival Would be approx 438 plus tax due if repaired and service visit is payed in advance of parts order Customers needs receipt mailed for insurance- no email Customer refused to pay service call
We serviced a
electrolux washer
Near Williamson, NY 14589
Chris
Job Details: 03/22/2023
Removed drain bellow and cleaned debris from drain trap Customer replaced pump prior to our arrival
We serviced a
Samsung Washer
Near Webster, NY 14580
Jose R
Job Details: 03/22/2023
Customer has a broken weight basket causing the unit to go crazy on a spin mode and also has a hole on the outer drum customer will be exploring options on getting a new one or getting Samsung to cover it complete
We serviced a
GE microwave
Near Rochester, NY 14618
Cristian
Job Details: 03/22/2023
Will recommend hvc , mag, and DIODE
We serviced a
LG oven
Near Webster, NY 14580
Chris
Job Details: 03/22/2023
Replaced weak oven igniter
We serviced a
MAYTAG washer
Near Henrietta, NY 14467
Tanner
Job Details: 03/22/2023
Complaint of unit leaking, filled unit and inspected under carriage. Water rushing out between tub and Gearcase assembly. Tub seal failure. Needs Gearcase with tub seal assembly. Customer reaching manufacturer regarding issue as unit is only 2 years old.
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Cristian
Job Details: 03/22/2023
Come back and replace moisture sensor
We serviced a
Kitchen aid dishwasher
Near Penfield, NY 14526
Chris
Job Details: 03/22/2023
Unit was suds up causing soap and water to leak from bottom of door. Cleared suds and advised customer
We serviced a
samsung oven
Near Parma, NY 14468
JK
Job Details: 03/22/2023
Igniter bad replaced ran and tested all is working good.
We serviced a
Kenmore Dryer
Near Rochester, NY 14625
Tina
Job Details: 03/22/2023
No heating in dryer, took apart and tested all components and everything worked and so did element. Unit was getting correct voltage. Bad board. Customer getting a new appliance
We serviced a
Kitchen aid oven
Near Fairport, NY 14450
Tanner
Job Details: 03/22/2023
complaint of not getting to temp and unit flashing error. F6E1 oven temp error. Measured resistance from upper oven sensor 1.127 K/ohms (valid). Measured resistance througuh upper oven bake and broil element in series at 37.7 ohms (valid). Oven ACU not reading temp properly. Installed new ACU. Tested via 350 degree bake and unit tested good. Tested to 400 and unit tested good.
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Chris
Job Details: 03/22/2023
Replaced freezer cover and fan assembly Verified air flow and checks ok
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details: 03/22/2023
Dryer was making squeaking sounds, a new maintenance kit was installed and dryer was cleaned out. Working without issues .
We serviced a
GE refrigerator
Near Rochester, NY 14607
Cristian
Job Details: 03/21/2023
Replace compressor fan motor
We serviced a
LG Washer
Near Rochester, NY 14612
Jose R
Job Details: 03/21/2023
Went ahead and replaced Washer fill hose set unit was leaking from the back unit working with In Specs no leaks If issue keeps on will need to replace hot water valve
We serviced a
Maytag refrigerator
Near Fairport, NY 14450
Chris
Job Details: 03/21/2023
Appears main controls are shutting unit down Recommend electronics No repair at this time