We serviced a
Amana refrigerator
Near Webster, NY 14580
Derek
Job Details:
08/21/2023
Unable to get unit to pull out with two techs as well.
Possible black dog installation or an appliance installation company may have a few ideas to pull unit
We serviced a
whirlpool refrgierator
Near Rochester, NY 14626
Cristian
Job Details:
08/18/2023
The complaint was the icemaker tray is over filling with ice told customer just shut the icemaker off when it?s that high and then turn it back on when the icemaker tray starts getting low customer agree.
We serviced a
samsung dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
08/18/2023
Customer complained of smell in dishwasher. When I got here the filter was completely clogged and covered in mold along with a lot of the bottom of the inside of the dishwasher. I cleaned everything out and drained the hoses and pump.
We serviced a
Samsung washer
Near Irondequoit, NY 14617
Jose R
Job Details:
08/18/2023
Customer basement has flooded causing the main board to get bad and now the display does not work customer would need main which is unavailable to order informed customer if she can order the part we can just charge her labor to do the job and informed her that it does not come with any warranty complete
We serviced a
Samsung Oven
Near Rochester, NY 14618
Jose R
Job Details:
08/18/2023
Customer unit was taking a long time to heat up when diagnosing unit it was only providing 2.4 amps replaced igniter unit reading 3.3 amps and operating with in specs complete
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
JK
Job Details:
08/18/2023
Unit has a sealed system issue.
We serviced a
Whirlpool Dryer
Near East Rochester, NY 14445
Cristian
Job Details:
08/18/2023
Dishwasher - will recommend wash pump assembly
Dryer will need idler kit Replace kit for dryer no Squeaking noise will need to come back for dishwasher to replace sump .
We serviced a
GE dishwasher
Near Webster, NY 14580
Cristian
Job Details:
08/18/2023
Did software update on the dishwasher working normal now .
We serviced a
Electrolux Dryer
Near Webster, NY 14580
Tina
Job Details:
08/18/2023
Vent is short but had long venting on it and was wet from the outside and clogged. Got rid of old venting and put new flex vent in on and some tape with clamps
We serviced a
Samsung Washer
Near Fairport, NY 14450
Derek
Job Details:
08/18/2023
Dryer need belt pulley and pulley on the motor
Washer needs a new drain oump. I replaced the drain pump on the washer it had hair wrapped around it and a wrapper that had gotten past the filter. I filled the washer and drained 3 times it?s working great now. On the dryer I replaced the broken pulley on the motor for the belt drive. I also put a maintenance kit in the dryer. The belt was worn and cracking. The belt tensioner idler pulley was worn and the drum rollers were bound up and hardly spinning. The dryer was vacuumed out. I tested it and it?s working great.
We serviced a
Samsung dishwasher
Near Rochester, NY 14626
Jose R
Job Details:
08/18/2023
Customer unit was spitting a low water flow error code the recommendation would be to replace the case brake and the water flow sensor which is out of stock and unavailable to order so customer will be having to explore there options on a new one
We serviced a
Bosch dishwasher
Near Spencerport, NY 14559
JK
Job Details:
08/18/2023
Fill hose was a safety line and will not work for this dishwasheronly direct connect.
We serviced a
Samsung Washer, Dryer
Near Henrietta, NY 14467
Derek
Job Details:
08/18/2023
Dryer had a bunch of lint I. N The trap and down below to the fan. The washer is no good the bearing is seized up, the basket won?t spin even by hand. The magnets on the rotor are grinding on the windings ok the motor.
We serviced a
Whirlpool Refrgierator
Near Pittsford, NY 14534
Tina
Job Details:
08/18/2023
Door was stuck because of sliders rails. I got it open and Checked everything and it seems good. Door is working now
We serviced a
Frigidaire Refrigerator
Near Penfield, NY 14526
Tina
Job Details:
08/18/2023
Ice maker was not working, ran a diagnostic tests and everything worked, valve was turning on but no water was going into tray. Steam water line then put in diagnostic again and water is flowing without issues.
We serviced a
lg washer
Near Fairport, NY 14450
Jose R
Job Details:
08/18/2023
Customer unit is producing black particles that are getting all of the clothes dirty got the pulsator out cleaned the tub clean inform customer to use afresh multiple times and run it and if issue keeps happening customer would like us to clean the outer drum
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Jose R
Job Details:
08/18/2023
Customer unit was not heating up went ahead and replaced heating element unit operating with in specs complete
We serviced a
Whirlpool dishwasher
Near North Chili, NY 14514
Derek
Job Details:
08/18/2023
I told the customer to keep the filter clean rinse once a week. Try using dishwasher cleaning tabs or vinegar to help with the smells. They also need to keep the garbage disposal clean. The heater element tested bad and had a 7-1 error code. They had an element at the shop and I installed that into the unit. I ran diagnostic ode again to make sure the heater is working. It was nice and hot at the end of the test cycle.
We serviced a
Bosch dishwasher
Near East Rochester, NY 14445
Derek
Job Details:
08/18/2023
The dishwasher sounds great none of the spray arms were plugged up with debris and they were spinning fine. The filter was plugged up with slime and grime I cleaned that out. I suggested to the customer to use rinse aid and to use afresh or dishwasher magic once a month to help clean out the dishwasher. It should help keep it a bit fresher smelling.
We serviced a
Lg Fridge
Near Brighton, NY 14620
Cristian
Job Details:
08/18/2023
Replace Icemaker wait 24 hours for ice-maker to make ice ,
We serviced a
frigidaire Dryer
Near Brighton, NY 14610
JK
Job Details:
08/18/2023
Dryer belt broken replaced vacuumed inside all is clean and running good.
We serviced a
frigidaire Dryer
Near Brighton, NY 14610
Jose R
Job Details:
08/18/2023
Dryer belt broken replaced vacuumed inside all is clean and running good.
We serviced a
Whirlpool Dryer
Near Irondequoit, NY 14622
Cristian
Job Details:
08/18/2023
Replace timer tested unit working normal now ,
We serviced a
LG Refrigerator
Near Rochester, NY 14626
JK
Job Details:
08/18/2023
Breaker half tripped, reset, ran and tested dryer. Tempature is good now.
Refrigerator FF icemaker tray cracked and will need to be replaced.
We serviced a
Amana refrigerator
Near Victor, NY 14564
Cristian
Job Details:
08/17/2023
Seal system issue will recommend new fridge .
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14610
Tina
Job Details:
08/17/2023
Arm on ice maker came partially out of hole and would not stay in the off position. Arm was put back in and is staying on off and on position when put there.
We serviced a
GE refrigerator
Near Rochester, NY 14610
Cristian
Job Details:
08/17/2023
Customer complaint about Ice-maker not making ice when I got to customer home tray was full of ice. if customer calls back saying still ice-maker not asking ice will recommend replace Icemaker again . #WR30X10093
We serviced a
LG Dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details:
08/17/2023
There was a cut on customers waterline going to water valve causing leak replaced it with new waterline and it?s not leaking now .
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14617
JK
Job Details:
08/17/2023
Washer bearings bad washer is not worth the repair, dryer needs wheel kit vent line and cleaning customer is moving units upstairs and getting new.
We serviced a
GE dryer
Near Rochester, NY 14613
Jose R
Job Details:
08/17/2023
Customer unit would not heat up when diagnosing unit viewed that the heating element did not have any continuity went ahead and replaced element unit operating with in specs complete
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
08/17/2023
Replaced water inlet valve assy and ran new copper water line to exhausting shut off valve
Unit tests ok
We serviced a
Whirlpool Refrgierator
Near Pittsford, NY 14534
Derek
Job Details:
08/17/2023
Found the arm had popped out of the ice maker.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14609
Cristian
Job Details:
08/17/2023
Customer stated unit is not filling with water Unit is definitely filling with water normal I stood for a quick wash Went well ran full cycle with no issues
We serviced a
Whirlpool Refrgierator
Near Penfield, NY 14526
Chris
Job Details:
08/17/2023
Replaced control only at part cost
Unable to adjust door right hinge and closer assy seems stripped and will not adjust
Needs cams / closers as well
Put parts in cart for Andrew to review
We serviced a
GE dishwasher
Near Rochester, NY 14623
Tina
Job Details:
08/17/2023
Spring had fallen off hinge and door was not connected all the way. I pulled out dishwasher and put spring and chord back on hing and door is working without Issues.
We serviced a
GE Dryer
Near Rochester, NY 14617
Jose R
Job Details:
08/17/2023
Customer was stating the the unit would take hours for it to dry when diagnosing vowed that the vent was running underneath the deck and I gave no access to it when disconnecting the vent and checking the temperature in the back unit was hitting 130 degrees informed him that it?s a vent issue and try lint trap to see if it makes a difference
We serviced a
Frigidaire oven
Near East Rochester, NY 14445
Cristian
Job Details:
08/17/2023
Thermal fuse was push out I push red button now unit is working recommend not to use self clean on this unit if customer calls back will recommend thermal fuse #
We serviced a
Whirlpool refrigerator
Near Irondequoit, NY 14617
JK
Job Details:
08/17/2023
Icemaker fingers stuck in ice defrosted icemaker, tested all components and all test good, ran through fill test mode all works and fills good, if problem returns will need new icemaker.
We serviced a
MAYTAG refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
08/17/2023
8/17 ice maker arm went down and ice maker filled and went into cycle bu arm seems a little long and was st inking. When I first got here. Customer know she has 90 days for full coverage so Is going to let us know if it continues to get stuck and not make ice but as of right now it?s working how it should. I?m going to include part number for ice maker that will need to be ordered if it?s stops making ice again.
We serviced a
GE dishwasher
Near Brighton, NY 14610
Jose R
Job Details:
08/17/2023
When diagnosing unit customer complaint was that the unit does not drain went ahead and had the unit fill with water also made sure it was circulating properly then put it into a drain mode confirmed that all of the water drained out and that the pressure was coming out strong unit operating with in specs inform customer to monitor unit
We serviced a
GE Washing Machine
Near Spencerport, NY 14559
JK
Job Details:
08/17/2023
Washing machine inverter bourd is bad, no parts available, customer will have to get a new machine.
Dishwasher leaking from the inlet valve. Inlet valve will need to be replaced.
Installed inlet valve, ran dishwasher, no leaks detected.
We serviced a
Samsung Washer
Near Fairport, NY 14450
Derek
Job Details:
08/17/2023
Needs new rear bearing and housin plus shaft and all gaskets not worth fixing. Just the parts are going to be $600.00
We serviced a
MAYTAG refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
08/17/2023
FF section was getting warm and freezer sections was frosting up over Evap. Freezer was steamed out and a new board was put in and programmed.
We serviced a
LG Dryer
Near Webster, NY 14580
Chris
Job Details:
08/17/2023
Unit non responsive apon arrival was able to do a hard reset and get into service mode.
Unit is working but will need electronic controls replaced if problem returns but parts are NLA
We serviced a
Samsung Washer
Near Rochester, NY 14608
Jose R
Job Details:
08/17/2023
Customer wanted me to diagnose her dishwasher seen that the dishwasher was not properly circulating customer would prefer to to get a new one also diagnose her dryer has the vent where you need a 10 foot ladder to clean it out recommend the vent wizard and also confirmed that her washer working good as well complete
We serviced a
Samsung oven
Near Rochester, NY 14625
Tina
Job Details:
08/17/2023
Bake was taking a long time to reach 350? I checked the amps and it was getting 2.7 so a new igniter was installed and it got to 350?in about 2 minutes and the amps were 3.7.
We serviced a
frigidaire dishwasher
Near Ontario, NY 14519
Chris
Job Details:
08/17/2023
Replaced soap dispenser assy and dishwasher checks ok
Andrew to get payment / adjust charges as needed
Dryer has sticking gas valve / poor ignition recommend new valve assy
Part retails for 259.95
Customer will think about it
We serviced a
Maytag Washer
Near Rochester, NY 14612
JK
Job Details:
08/17/2023
Washer hub stripped again informed customer if problem return machine will need new gearcase, Along with hub.
We serviced a
MAYTAG Dryer
Near Honeoye Falls, NY 14472
Derek
Job Details:
08/17/2023
Replaced the heater element it was broken and grounded out.
We serviced a
GE refrigerator
Near Rochester, NY 14610
Jose R
Job Details:
08/17/2023
Customers compartment where both not cooling and getting any frost pattern on the coils went ahead and went to the back and viewed compressor was not running went ahead and did a soft re set and got it to start warming up and vibrating gave it about 15 min and customer was only getting a partial frost pattern Informed customer to monitor the unit
We serviced a
LG refrigerator
Near Fairport, NY 14450
Derek
Job Details:
08/17/2023
I was taking apart the fridge and found it was in defrost cycle and was completely defrosted. The fan is coming on. I let it run quite a while and the cooling fins on the evaporator were starting to frost over. I told her to let it run for 24hrs and check the temp. If it?s freezing and frozen it should be ok. If not the coolant might and Freon is low.
We serviced a
samsung Refrgierator
Near Webster, NY 14580
Chris
Job Details:
08/17/2023
Replaced updated drain , fan and sensor kit
Unit checks ok
We serviced a
Kitchen aid refrigerator
Near East Rochester, NY 14445
Cristian
Job Details:
08/17/2023
Fridge customer going to get a new one
Over the range hood will recommend #S97017730
Customer paid in full .
We serviced a
Samsung Dryer
Near Penfield, NY 14526
Jose R
Job Details:
08/17/2023
Went ahead and replaced Samsung maintenance kit because bet and idler were broke off after replacing it unit was operating with In Specs complete
We serviced a
LG refrigerator
Near Rochester, NY 14624
JK
Job Details:
08/16/2023
Unit has a sealed system issue, checked all from main board and all components check good, compressor running and either has restriction or blown compressor.
We serviced a
frigidaire washer
Near Canandaigua, NY 14424
Derek
Job Details:
08/16/2023
There was no water draining out of the washer so it wouldn?t continue the spin cycle. I couldn?t get the door unlocked because of all the water in the tub. I tried vacuuming it out through the drain hose but that didn?t work. I took the back off of the washer and the motor was in the way of the drain hose. I lifter the unit up and found here was a hole in the middle of the frame. I was able to remove the drain hose and blow air back into the tub to get the water to drain out. The filter was packed in dog hair and tons of lint. I cleaned the filter out and tested the machine it?s draining fine.
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14618
Tina
Job Details:
08/16/2023
Freezer section had a sheet of ice n the bottom of it, I pulled fried ge out and. Heckled drain hose which was completely clogged. I trimmed the tip of the hose and put back on. I took freezer apart and used the steamer to get rid of the ice that was frozen over the drain hole.
We serviced a
amana refrigerator
Near Pittsford, NY 14534
Jose R
Job Details:
08/16/2023
Customer complaint was that the ice taste weird and when diagnosing unit viewed that the unit does not have a filter and everything is operating with in specs informed customer to dump the ice and start new batch at the end of every week complete
We serviced a
Frigidaire Freezer
Near Rochester, NY 14624
Chris
Job Details:
08/16/2023
Replaced cold control and compressor turned right on may take 24 hours to regulate to set temperatures
Do not use visa on file it for a different location
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Chris
Job Details:
08/16/2023
Replaced oven temperature control kit and unit tests ok
We serviced a
kenmore Refrigerator
Near Webster, NY 14580
Chris
Job Details:
08/16/2023
Replaced defrost thermistor and defrosted ff evap coil
We serviced a
samsung washer
Near Pittsford, NY 14534
Tina
Job Details:
08/16/2023
Ran washer with a blanket and without and when it has wash n it makes a clicking sound but it?s just the springs moving with the weight of the blanket no wires are rubbing and nothing is loose.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14617
Cristian
Job Details:
08/16/2023
Blanket stuck under agitator removed blanket under agitator and tighten agitator to tub everything is good now .
We serviced a
Whirlpool Washer
Near West Henrietta, NY 14586
Jose R
Job Details:
08/16/2023
When diagnosing the unit seen that the dryer was getting proper volts at the main board customer would need electronic control board for the washer was heat loud squeaking noise coming from the gear case when going in to a spin mode customer stated that they will go over it and give us a call if wanting to go along with repair
We serviced a
Hotpoint Dryer
Near Irondequoit, NY 14609
Jose R
Job Details:
08/16/2023
Customer has a bad igniter causing the unit not to heat up when taking every thing apart every thing in there was in bad shape and was all rusted out customer will rather explore there options on a new one
We serviced a
frigidaire dishwasher
Near Fairport, NY 14450
Derek
Job Details:
08/16/2023
5304517594 Board
Getting the err code it probably is goin to need a new board and ui which is not worth it for this machine. The wiring was not connected correctly and the harness had no ground in the junction box.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
Cristian
Job Details:
08/16/2023
Dryer -Replace heating element # tested unit heating fine now
Dishwasher did software update unit power up normal now
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Tina
Job Details:
08/16/2023
Control lock was on
We serviced a
whirlpool dryer
Near Churchville, NY 14428
JK
Job Details:
08/16/2023
Replaced belt, rear bearings, idler wheel and control console ran and tested all and all is running good good and quite.
We serviced a
samsung Refrgierator
Near Honeoye Falls, NY 14472
Derek
Job Details:
08/16/2023
Needs a new starter and capacitor and the parts are nla.
We serviced a
GE Refrigerator
Near Rochester, NY 14623
JK
Job Details:
08/16/2023
Refrigerator ice dispenser door not sealing due to age and will need to be replaced to correct frosting issue, the following parts will be needed.
Retainer door(X2): WR2X8818
Spring Recess Door: WR02X10585
Door Recess: WR17X10706
Solenoid Assembly: WR62X10055
Dispenser door: WR17X11653
Need to check and see if Microwave filter WB06X10596 (Retail Price: $78.24
Your Price: $38.52)
can be added to this call was not completed by previous service company.
08-16-23: Replaced icemaker flapper and housing ran and tested all is working good all is sealing good.
We serviced a
Whirlpool Dryer
Near Macedon, NY 14502
Derek
Job Details:
08/16/2023
Needs a new main board it was burned up at the relay. Replaced the main board and tested the unit it?s working good now.
We serviced a
GE Dryer
Near Rochester, NY 14626
Cristian
Job Details:
08/16/2023
If customer calls back will recommend replace start switch #WE04X24719
We serviced a
Samsung Refrigerator
Near Rochester, NY 14618
Jose R
Job Details:
08/16/2023
Customer dishwasher was not draining needs a drain pump but will be exploring there options on a new one fridge was not draining properly causing water to build up underneath the fridge went ahead and replaced drain kit and temp sensor unit should be operating with in specs complete
We serviced a
LG dishwasher
Near Rochester, NY 14618
Tina
Job Details:
08/16/2023
6 year old LG Dishwasher needs a new motor direct drive motor. Customer is going to get a new appliance
We serviced a
Samsung Refrigerator
Near Fairport, NY 14450
Tina
Job Details:
08/16/2023
Water was pooling under crisper drawers. Took evap cover off and the drain was frozen over. Defrosted then installed new drain kit inside and new drain hoses in the back of fridge.
We serviced a
LG refrigerator
Near Brighton, NY 14620
Cristian
Job Details:
08/16/2023
Will recommend icemaker #AEQ72909603 will come back Friday to replace Icemaker for customer customer paid in full today. Aldo defrosted unit for customer
We serviced a
Bosch Microwave
Near Webster, NY 14580
Chris
Job Details:
08/16/2023
Replaced door interlock upgrade
We serviced a
Whirlpool washer
Near Rochester, NY 14606
JK
Job Details:
08/16/2023
Stator cracked causing UL code stator will need to be replaced due to age and previous repair customer will replace machine.
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details:
08/16/2023
Replaced basket hub and unit checks ok
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Derek
Job Details:
08/14/2023
Took the dryer apart and found a swifter wedges in the blower fan. It was full of lint and the lint was burned and charred from a small flash fire. Some of the wires are melted and damaged. Not worth fixing it is a hazard to fix this unit.
We serviced a
Kitchen aid oven
Near Rochester, NY 14625
Chris
Job Details:
08/14/2023
Recommend ui elec per service bulletin
Part on back order no eta
Replaced Ui and upper and lower oven preheated identical
Set upper oven to 350 and maintained temp with a 353* average
Recommend customer let unit preheat for 15 minutes minimum even if unit beeps prior
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details:
08/14/2023
Customer complained of sound during agitation cycle, ran diagnostics and everything passed. There were no fault codes shown. Ran a quick wash and it went thru every cycle without issues and no unusual sounds.
We serviced a
kitchenaid refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
08/14/2023
Customer is getting approval from home owners insurance company. The washer on top needs a motor stator assy it?s not moving and is making a metallic grinding sound when spin by hand. The lower washer needs a new detergent housing. When the unit is filling it is leaking water. Bot parts are no longer available to order from Samsung.
The refrigerator is leaking from the filter and filter housing. It would need these parts replaced to work properly and not spray water all over.
We serviced a
Speed Queen Dryer
Near Fairport, NY 14450
Chris
Job Details:
08/14/2023
Exterior vent fixture partially restricted, was able to clear from inside house (vents under porch)
Also customer to get new duct vent cover as original is burnt / discolored
We serviced a
Whirlpool Refrgierator
Near Pittsford, NY 14534
Derek
Job Details:
08/14/2023
I replaced the ice maker. At least 24 hrs for ice to start coming out.
We serviced a
GE refrigerator
Near Rochester, NY 14626
JK
Job Details:
08/14/2023
Refrigerator will not repair due to cost. Will replace unit.
We serviced a
KitchenAid Dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
08/14/2023
Dishwasher was not responding when I got here. I had customer turn breaker for a bit then back on and was able to get into diagnostic mode and got a 2-1 error code which is user interface stuck key. I turned power back off and disassembled door to disconnect the keypad then put it back together and turned power back on. Once on drain pump ran for 2 min which indicated a new keypad and console we?re needed
8/14 new keypad/console were installed and dishwasher is working without any issues
We serviced a
hotpoint oven
Near Williamson, NY 14589
Chris
Job Details:
08/14/2023
Replaced oven igniter and heats good
Verified 3.2amps
We serviced a
GE Dryer
Near Hilton, NY 14468
JK
Job Details:
08/14/2023
Knob broken customer will replace.
We serviced a
Amana Dryer
Near Rochester, NY 14613
Jose R
Job Details:
08/14/2023
Customer unit was getting a burning smell when diagnosing the unit viewed that it was coming from the heating element went ahead and replaced element (279838) burning smell went away informed customer to get in contact with vent wizard because if it?s not venting right can cause unit to over heat and that?s how you can get a burning smell
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Tina
Job Details:
08/14/2023
Entire refrigerator is getting warm. FF temp is at 55? and freezer is at 27?. Compressor is running one of the copper lines coming off it is covered in condensation and is super cold. Ran diagnostics and everything passed. Checked frost pattern on evaporator and there really isn?t one at all. There is a sealed system issues and customer is going to get a new fridge.
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details:
08/14/2023
He washer stopping after 12 min after the first rinse. It will still be on but flashing to hit the start button again. The drain pump seemed to be running a long time. I cleaned out the filter and tested. It worked for me and didn?t get stuck I. The middle of the load paused. Older GE unit. If it continues it may need a new drain pump possibly a new computer board if it keeps registering water in the system even though it drained.
We serviced a
LG washer
Near Rush, NY 14543
Tina
Job Details:
08/14/2023
Ran a diagnostic and every cycle is working but during spin there is a knocking and grinding sound and it smells like something is burning. I took the back off and ran rinse and spin and the bearing are rubbing together making that smell and the shocks are loose causing the knocking sound. Customer is going to get a new machine.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14616
JK
Job Details:
08/14/2023
Drain line clogged cleared drain tested all is working good.
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
08/14/2023
Replaced dispenser paddle assy and cleaned mildew as well as possible
Lights and all dispenser functions are operational
We serviced a
maytag refrigerator
Near Rochester, NY 14609
Jose R
Job Details:
08/14/2023
Customer drain hole was iced over causing unit not to drain properly and leak out of the front went ahead cleaned out drain hole and also went to the back and made sure the drain line in the back was not clogged up and draining properly which it is unit is operating with in specs complete
We serviced a
Samsung Dryer
Near Irondequoit, NY 14609
Jose R
Job Details:
08/14/2023
Customer had a clothing stuck inside of the motor went ahead and took apart the unit and cleaned it out and put it back together and everything is working properly complete
We serviced a
Frigidaire Dryer
Near Rochester, NY 14612
Jose R
Job Details:
08/14/2023
Took apart dryer vacuumed the inside of the dryer made sure it was nice and clean also cleaned out the vent to make sure the unit is properly ventilating unit operating with in spec complete
We serviced a
GE dishwasher
Near Rochester, NY 14617
Jose R
Job Details:
08/14/2023
Customer has a bad drain pump not allowing the water to leave the unit when diagnosing it seen that the pump was getting the 120 bolts but not pumping any water out of customer wants to go along with repair would need drain pump assembly