We serviced a
GE Oven
Near Rochester, NY 14610
Derek
Job Details: 03/07/2023
Replaced the bake igniter. The oven wouldn?t lite when it was set to bake. Ran and tested the unit and it is heating up great now..
We serviced a
Kenmore Dryer
Near Rochester, NY 14617
Jose R
Job Details: 03/07/2023
Customer not getting the proper voltage to the unit would need to get in contact with a electrician to get issue resolved
We serviced a
Kenmore oven
Near Webster, NY 14580
Chris
Job Details: 03/07/2023
Replaced bake igniter and checks ok
We serviced a
Whirlpool Washer
Near Farmington, NY 14425
Derek
Job Details: 03/07/2023
I replaced the washer drain pump it was leaking a little it was squealing when draining. I also replaced the belts for the washer. Ran and tested good. I cleaned the dryer vent and fixed it by replacing the old duct tape.
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Cristian
Job Details: 03/07/2023
03/07/2023 12:32 pm by Cristian Ayala One screws to the back Bearing was a little lose tighten all three screws all set now .
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14617
Tanner
Job Details: 03/07/2023
Complaint of no operation and flashing lights. Reproduced complaint. Power cycled unit and same result. Flashing lights indicating a short in key pad. Inspected key pad for silver migration and found none. Un plugged key pad and plugged back in. Unit now testing good. If issue repeats order W10298385 With tier 2 labor. Corrosion on connectors can cause interruptions in low voltage circuits. Reconnecting the ribbon scraped off corrosion.
We serviced a
Frigidaire Microwave
Near Rochester, NY 14613
Cristian
Job Details: 03/07/2023
Replace door handle
We serviced a
NA dryer
Near Pittsford, NY 14534
Derek
Job Details: 03/07/2023
I cleaned the dryer vent short run. Cleaned out the lint screen as well it had build up on it.
We serviced a
Bosch oven
Near Pittsford, NY 14534
Chris
Job Details: 03/07/2023
Installed new keypad/ console
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details: 03/07/2023
Spring was off the boot. I put the spring back on and tested I didn?t see anything wrong with the washer. No leaks and a The drum is balanced well also the bearing sounds good.
We serviced a
LG oven
Near Farmington, NY 14425
Derek
Job Details: 03/07/2023
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Tina
Job Details: 03/07/2023
FF section is not cooling but FZ is. Checked damper in FF section no air is coming up. remove everything from FZ And took back off and it?s one block of ice over evap let CX know they have a leak and will need a new fridge.
We serviced a
Samsung refrigerator
Near Rochester, NY 14612
Jose R
Job Details: 03/07/2023
Had to replace customer tube fitting and adjust the table top unit working with In Specs complete
We serviced a
Frigidaire washer
Near Webster, NY 14580
Chris
Job Details: 03/07/2023
Needs clamp and bellow Unit also has signs of spin basket / bearing issues No repair at this time
We serviced a
GE dishwasher
Near Rochester, NY 14626
JK
Job Details: 03/07/2023
Ran dishwasher through service mode on HQ all is working and running good.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14609
Jose R
Job Details: 03/07/2023
Customer unit was not draining water customer had a bad pump went ahead and replaced pump unit working with in specs complete
We serviced a
GE oven
Near Pittsford, NY 14534
Tina
Job Details: 03/07/2023
bake elements was not working so installed a new one and now working without issues
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14626
JK
Job Details: 03/07/2023
Led light module bad replaced as kit ran and tested all is working good.
We serviced a
GE washer
Near Rochester, NY 14617
Jose R
Job Details: 03/07/2023
Belt came off of unit re adjusted belt and unit working with in specs complete
We serviced a
Speedqueen Washer
Near Henrietta, NY 14586
Cristian
Job Details: 03/07/2023
Seem like the drip was small and could of been from the drain line so i reattached drain line to pump assembly tested unit couple time didn't see no leaks
We serviced a
frigidaire dishwasher
Near Penfield, NY 14526
Chris
Job Details: 03/06/2023
Frigidaire dish washer drain lines were absolutely clogged with nasty slime and grime plus rotting food. I cleaned out the lines and vacuumed the, out. I ran an afresh through he machine to help clean things up a little. I also removed the drain pump and inspected there was a large chunk of wine glass wedged in the housing. To the pump.
We serviced a
Whirlpool Garbage disposal
Near Rochester, NY 14618
JK
Job Details: 03/06/2023
Replaced new disposal and checks ok
We serviced a
GE washer
Near Rochester, NY 14617
Jose R
Job Details: 03/06/2023
Cleaned out dryer and vent display cover for washer not available #WH42X10784
We serviced a
GE washer
Near Rochester, NY 14611
JK
Job Details: 03/06/2023
Ran washer through service mode no stored error codes all is running good, ran dryer test of temperatures all are withing specs and running quite, recommend dryer cleaning and vent cleaning.
We serviced a
Frigidaire Microwave
Near Webster, NY 14580
Chris
Job Details: 03/06/2023
Needs mag and hv diode Estimate approx 420 plus tax No repair at this time
We serviced a
GE Dryer vent
Near Rochester, NY 14609
JK
Job Details: 03/06/2023
Ran a short vent cleaning and made sure everything was working with In Specs complete
We serviced a
Samsung Washer
Near Rochester, NY 14612
Cristian
Job Details: 03/06/2023
Water lines hooked up wrong when going into rinse cycle was calling for cold but getting hot and faulting out temp sensors. Swapped lines ran and tested all is working good.
We serviced a
frigidaire microwave
Near Rochester, NY 14626
Chris
Job Details: 03/06/2023
Microwave will need new thermostat and door switch due to age customer will replace microwave.
We serviced a
Samsung dishwasher
Near Rochester, NY 14618
Jose R
Job Details: 03/06/2023
Customer started DW shut off with error about 10 min after starting it. I reset the breaker and fixed the drain hose to give it a high loop because it had been laying on the floor of the cupboard under the sink. I ran DW 2x for over 15min each time and it didn?t show any error codes
We serviced a
Whirlpool washer
Near Webster, NY 14580
Cristian
Job Details: 03/06/2023
Appears drive shaft has play in tub bearing / sleeve causing wobble and off balance. If unit comes apart would need trans, tub and hub Best case approx 550 parts only -plus tax,shipping and labor No repair recommend
We serviced a
LG washer
Near North Chili, NY 14514
JK
Job Details: 03/06/2023
Washer will need complete gearcase and all lower components to repair not cost affective to repair recommend replacement.
We serviced a
Kitchen aid dishwasher
Near Victor, NY 14564
JK
Job Details: 03/06/2023
The motor wasn?t running I got it to go. I ran some afresh through it. There was slimy stuff built up in the filter and I imagine it?s in the motor too. I leveled he dishwasher and I replaced the door gasket.
We serviced a
Whirlpool washer
Near Rochester, NY 14625
Tina
Job Details: 03/06/2023
Unit won?t go into service mode, board needed, door lock needed, shocks needed.. Customer is going to get a new appliance
We serviced a
Kenmore refrigerator
Near Rochester, NY 14625
Derek
Job Details: 03/06/2023
Both fridge need compressor repair
We serviced a
Whirlpool refrigerator
Near Irondequoit, NY 14617
Jose R
Job Details: 03/06/2023
Replace Thermostat
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14609
Tina
Job Details: 03/06/2023
Customer would need stator old one has cracks on it causing it to spit the error code also customer would need shocks customer will be exploring there options and would get back to us if wanting the repair
We serviced a
GE Stove
Near Penfield, NY 14526
Chris
Job Details: 03/06/2023
Installed standard 30? recirculating range hood
We serviced a
Samsung Dryer vent
Near Rochester, NY 14625
Tina
Job Details: 03/06/2023
Cleaned out vent only added $30 coupon
We serviced a
Samsung Oven
Near Honeoye Falls, NY 14472
Cristian
Job Details: 03/06/2023
Replaced gas valve and igniter in stove. Tested via 200 degree bake and unit tested good. Installed garage kit in fridge in garage. Advised 24 hours for temps to normalize. Cleaned dryer and vent.
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Derek
Job Details: 03/06/2023
Replaced evap fan and defrost harness Incomplete defrost , Recommend fan/sensor harness assy estimate approx 365 plus tax
We serviced a
GE Refrigerator
Near Rochester, NY 14618
Tina
Job Details: 03/06/2023
Compressor makes sounds like it wants to start but never does, unplugged and waited a few minutes and tried again and it still won?t start. Customer is going to be getting a new fridge
We serviced a
Kenmore Dryer
Near Irondequoit, NY 14609
Derek
Job Details: 03/06/2023
Will need new motor
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 03/06/2023
I replaced he water inlet valve it shouldn?t fill over night any more. I replaced the hinges for the door so it opens and closes better. Needs a water inlet valve and a new door kit hinge kit. Customer leaves for vacation comes back march 4th.
We serviced a
Whirlpool Washer
Near Henrietta, NY 14467
Chris
Job Details: 03/06/2023
Complaint of grinding noise and burning smell during spin. Ran spin and noise present. Removed agitator, noise still present. Removed basket and noise still present. Grind/Friction coming from drive line. Installed new gear case and motor coupler. Tested unit and unit tested good.
We serviced a
GE washer
Near Webster, NY 14580
Chris
Job Details: 03/03/2023
Replaced inlet assembly and rear counter balance spring
We serviced a
Samsung washer
Near Brockport, NY 14420
JK
Job Details: 03/03/2023
Cold water inlet valve clogged with debri and can not open properly to allow water in to tub in allotted time will need to replace Inlet valve 03-03-23: Replaced cold water inlet valve due to rust buildup ran and tested all for leaks and operation all is working good and leak free.
We serviced a
GE oven
Near Rochester, NY 14607
Jose R
Job Details: 03/03/2023
when running the unit did not find any gas leaks check the top burners and the lines from the back Igniters for both bake and broil were reading 3.1 no defect found complete
We serviced a
MAYTAG refrigerator
Near Irondequoit, NY 14609
JK
Job Details: 03/03/2023
Compressor start relay bad and parts are NLA
We serviced a
Whirlpool Dryer vent
Near Rochester, NY 14618
Chris
Job Details: 03/03/2023
Vacuumed cabinet and cleaned vent
We serviced a
kitchenaid oven
Near Hilton, NY 14468
JK
Job Details: 03/03/2023
F/L Heating element has dead spot in burner and will need to be replaced.
We serviced a
Samsung Dryer
Near Rochester, NY 14621
Cristian
Job Details: 03/03/2023
Replace idler kit
We serviced a
LG washer
Near Webster, NY 14580
Chris
Job Details: 03/03/2023
Spin basket bent and rubbing into door boot during spin cycle Needs basket/rear tub and seal No repair at this time
We serviced a
Kenmore Dryer
Near Henrietta, NY 14467
Jose R
Job Details: 03/03/2023
Customer dryer would not go into a spin went ahead and replaced belt and did a vent cleaning unit working with In Specs complete
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details: 03/03/2023
Replace icemaker, y clips , auger drain ,evep cover temp sensor ,epoxy
We serviced a
maytag dryer
Near Rochester, NY 14606
JK
Job Details: 03/03/2023
Replaced customer purchased support wheels ran and tested all is quiet.
We serviced a
Maytag Refrigerator
Near Scottsville, NY 14546
JK
Job Details: 03/03/2023
UI Control bad key and part is NLA
We serviced a
Kenmore oven
Near Pittsford, NY 14534
Tina
Job Details: 03/03/2023
Bake and broil are not working. They are not getting voltage from board so new board is being ordered. 3/3 put in new board and bake and broil are both heating up and have no further issues.
We serviced a
Frigidaire dishwasher
Near Macedon, NY 14502
Derek
Job Details: 03/03/2023
Needs a new board but it?s not available.
We serviced a
Kenmore refrigerator
Near Rochester, NY 14623
Jose R
Job Details: 03/03/2023
Customer was only getting a partial frost pattern Causing the unit to get a cold as possible customer will be exploring options on getting a new unit complete
We serviced a
kenmore Refrigerator
Near Rochester, NY 14618
Tina
Job Details: 03/03/2023
Freezer was frozen over at the drain under the evaporator. I removed all the ice and the blockage and. He led the drain in the back of the fridge and it?s clear and water is able to drain now.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 03/03/2023
13 year old Samsung not cooling. Compressor is running but fridge and freezer are warm. Has slowly gotten warmer over the past few weeks No frost pattern on evaporators. Fridge has a leak, customer is going to be getting a new one.
We serviced a
Kenmore dishwasher
Near East Rochester, NY 14445
Tina
Job Details: 03/03/2023
DW was not draining, used vacuum to get all the water out and unhooked the hose with had stuff stuck in on the end by the disposal, vacuumed it all out then ran DW 2x and it was draining without any further issues.
We serviced a
Kenmore refrigerator
Near Rochester, NY 14613
Cristian
Job Details: 03/03/2023
Icemaker working fine and after replace led lights are working fine
We serviced a
GE Washer
Near Palmyra, NY 14522
Derek
Job Details: 03/03/2023
Weds water inlet valve
We serviced a
electrolux dryer
Near Penfield, NY 14526
Tina
Job Details: 03/03/2023
Did dryer vent cleaning and took dryer apart and vacuumed inside. Secured venting to openings.
We serviced a
MAYTAG washer
Near Rochester, NY 14618
Derek
Job Details: 03/03/2023
I cannot get the machine apart to replace the bearings. All frozen up.
We serviced a
Whirlpool washer
Near Rochester, NY 14618
Chris
Job Details: 03/03/2023
Needs after 1- Cleaned filter screens and spray arms on dishwasher Whirlpool dryer heats and sounds good - vacuumed cabinet Whirlpool washer spins and break/clutch activating properly Dogs worn in agaitator replaced and checks ok
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Chris
Job Details: 03/03/2023
Removed ice build up from indoor ice bucket and cleared auger motor. If problem persists recommend ice chute parts, auger and possibly bucket
We serviced a
Samsung refrigerator
Near Rochester, NY 14606
Jose R
Job Details: 03/03/2023
Directed customer to deal with Samsung handle and cap was not lining up
We serviced a
samsung washer
Near Mendon, NY 14506
Derek
Job Details: 03/03/2023
Replaced the shock absorbers for the newer updated style and the washer made it through the the whole spin cycle no problem.
We serviced a
Kenmore oven
Near Rochester, NY 14612
JK
Job Details: 03/03/2023
Bake igniter bad, unit was disassembled on arrival reassembled and installed new bake igniter ran and tested all is heating and running good.
We serviced a
Samsung Stove
Near Rochester, NY 14607
Jose R
Job Details: 03/03/2023
Replaced heating element unit working with in specs complete
We serviced a
Speed Queen washer
Near Henrietta, NY 14586
Cristian
Job Details: 03/03/2023
Replace drain pump
We serviced a
GE refrigerator
Near Fairport, NY 14450
JK
Job Details: 03/02/2023
Water line frozen thawed all ran and tested icemaker fill all is operating withing specs.
We serviced a
Samsung Dryer
Near Churchville, NY 14428
JK
Job Details: 03/02/2023
Moisture sensor wire came loose reattached ran and tested all is working good.
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 03/02/2023
Water valve was leaking, replaced valves ran dishwasher and no more leaks
We serviced a
Whirlpool refrigerator
Near Spencerport, NY 14559
JK
Job Details: 03/02/2023
User Interface pulse defrost control is bad causing shutdown during defrost and not starting back for a few days customer will need part.
We serviced a
Amana Dryer
Near Walworth, NY 14568
Chris
Job Details: 03/02/2023
Drum rubbing on rear bulkhead W10899578 Drum is factory order and oversized freight shipping Also vent crushed from unit pushed against wall too far No farther repair at this time
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Jose R
Job Details: 03/02/2023
Customer unit would not turn on went ahead and did a soft reset ran overall diagnostic everything passed and calibrated the unit working with in specs inform customer that they will need shocks gave them a quote for both the shocks and the main board but they said they will wait on it and get back to us
We serviced a
Kitchen Aid Dishwasher
Near Rochester, NY 14618
Chris
Job Details: 03/02/2023
Replaced sump assembly Clothes washer may be under factory warranty- recommend factory service If not estimate approx 370-400 plus tax due and may not be able to disassemble 50/50 chance
We serviced a
kenmore dryer
Near Macedon, NY 14502
Derek
Job Details: 03/02/2023
Replaced the left rear drum roller there was a big chunk missing out of the rubber.
We serviced a
NA dryer
Near Webster, NY 14580
Chris
Job Details: 03/02/2023
Cleaned vent from exterior of residence
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 03/02/2023
Replace icemaker and drain kit
We serviced a
samsung refrigerator
Near Rochester, NY 14617
Jose R
Job Details: 03/02/2023
Customer ice maker was not working went ahead and replaced ice maker (Da97-1527D) hit test button switch unit filled with water and working with In Specs complete
We serviced a
Samsung washer
Near Rochester, NY 14617
Cristian
Job Details: 03/02/2023
Replace drain pump tested unit now unit drains fine
We serviced a
kenmore dryer
Near Pittsford, NY 14534
Chris
Job Details: 03/02/2023
Replaced rear drum bearing/supports on dryer and ice maker on frig
We serviced a
n/a refrigerator
Near Rochester, NY 14607
Chris
Job Details: 03/02/2023
Needs control panel estimate approx 215-220 plus tax due after diagnostic charge ?no repair at this time
We serviced a
maytag Washer
Near Macedon, NY 14502
Tina
Job Details: 03/02/2023
Hooked up water lines to washer
We serviced a
Samsung dishwasher
Near Rochester, NY 14626
JK
Job Details: 03/02/2023
Corruption in software per service bulletin, causing loss of communication to UI control, updated software ran and tested all is operating correctly.
We serviced a
GE washer
Near Webster, NY 14580
Chris
Job Details: 03/02/2023
Needs motor switch and harness Parts are NLA unable to repair 3352120 WP8529896
We serviced a
Samsung Dryer
Near Penfield, NY 14526
Cristian
Job Details: 03/02/2023
Will need new motor
We serviced a
kenmore refrigerator
Near Rochester, NY 14613
Cristian
Job Details: 03/02/2023
Will need to come back to replace handle on microwave and led lights on fridge
We serviced a
Kitchen aid Dryer
Near Pittsford, NY 14534
Tina
Job Details: 03/02/2023
Dryer needs a vent cleaning. Can?t see where vent goes thru wall and up and around and out side of house about 15? feet up no air is coming out when running. She is going to call vent wizards
We serviced a
GE microwave
Near Irondequoit, NY 14617
JK
Job Details: 03/02/2023
Ran microwave all is running and operating good.
We serviced a
LG Washer
Near Victor, NY 14564
Tina
Job Details: 03/02/2023
Drained basked of water, tested pump and it sounded like change was stuck. Cleaned out pump and drain house and sock was stuck.
We serviced a
maytag dryer
Near Pittsford, NY 14534
Tina
Job Details: 03/02/2023
Dryer was not drying vent was packed with lint. Unable to reach vent from outside but was able to get my hose in from inside and cleaned it so it was pushing air out again. I also took the dryer completely apart and vacuumed it out front and back and installed a maintenance kit. New semi ridged venting was put on with 2 clamps.
We serviced a
frigidaire Washer/Dryer
Near Brighton, NY 14610
Derek
Job Details: 03/02/2023
I reset the computer to unlock the lid it was stuck in between loads and wouldn?t unlock the lid. This laundry center doesn?t have a cancel button unfortunately so you can?t reset it. I did a rinse and spin to test the unit and it worked fine. The lid switch is working and seems to ok. I added a picture of the model and serial number to Tis invoice in case it stops working again. Then I would say the lid lock needs replacing. I tested it a half dozen times and had no issues.
We serviced a
MAYTAG washer
Near Rochester, NY 14619
Cristian
Job Details: 03/02/2023
Looks like drain line filter was the issue unit not leaking now
We serviced a
N/A Washer/Dryer
Near Rochester, NY 14607
Jose R
Job Details: 03/02/2023
Customer unit would not drain and go into a spin mode went ahead and cleaned out filter when taking top off previous repair guy who worked on unit did not put any screws to hold heating element for dryer when spinning has a wobble which could need a inner and outer drum but unit working with In specs complete
We serviced a
Samsung Washer/Dryer
Near Penfield, NY 14526
Cristian
Job Details: 03/01/2023
washer would not drain properly causing it not to go into a spin went ahead and cleaned out filter unit working with in specs complete Dryer vent from inside was disconnected causing the room to get hot went ahead and connected vent and also did a short run vent clean unit working with in specs complete